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RedThread Research Unveils New Insights and Big Disconnects on AI in HR Tech

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2 years ago

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RedThread Research’s latest report, “AI and People Analytics Technology: Insights from the Starting Line,” explored the evolving role of artificial intelligence in HR technology, highlighting its current role in workforce management and how it can improve efficiency, and help with decision-making. The research reveals a significant disconnect between vendor-stated capabilities and customer perceptions, as well as gaps in ethics and risk management. With insights into how vendors use machine learning (ML) and generative AI (Gen AI), the findings emphasize the need for greater transparency and practical applications to bridge these gaps and deliver meaningful impact.

WOODSIDE, Calif., Dec. 17, 2024 /PRNewswire-PRWeb/ — RedThread Research has unveiled its latest report, “AI and People Analytics Technology: Insights from the Starting Line,” offering a comprehensive look at the evolving role of artificial intelligence (AI) in HR technology. The report explores the evolving role of generative artificial intelligence (Gen AI) and machine learning (ML) across people analytics technology, highlighting both opportunities and challenges for organizations seeking to leverage these tools. It synthesizes eight months of quantitative and qualitative research — drawing on surveys from 48 vendors and 171 customers, vendor briefings, practitioner roundtables, and ongoing discussions with RedThread members.

“Generative AI is transforming HR technology in ways we’re only beginning to understand. It is poised to tackle some of HR’s most persistent challenges — but right now, we are seeing a lot of talk about AI in the tech and less clarity on how AI is solving leaders’ critical business challenges.”

Sponsored by the RedThread Tech Consortium, this research finds that AI is primarily being used to address workforce management challenges, improve efficiency, and enhance decision-making. Vendors are using Gen AI to improve access to data and insights through natural language processing and analyze employee feedback and comments — but there are also critical shortfalls in areas such as risk management, ethics, and customer understanding.

“Generative AI is transforming HR technology in ways we’re only beginning to understand,” said Stacia Garr, co-founder and principal analyst at RedThread Research. “There’s no doubt that it is poised to tackle some of HR’s most persistent challenges — but right now, we are seeing a lot of talk about AI in these technologies and less clarity on how AI is solving leaders’ critical business challenges.”

Key Takeaways from the Report:

Broad AI Adoption — and Customer Skepticism: While 90% of vendors report using AI (ML and Gen AI), only 40% of customers recognize AI within their solutions, highlighting a significant disconnect in communication and implementation. Use Cases Align. Usage Perceptions Don’t: Vendors and customers agree on the top use cases for AI — like NLP and attrition analysis, but customers are less likely to say they’re seeing them in action.Traditional ML vs. Gen AI: Vendors prioritize Machine Learning for workforce management challenges like retention prediction, while Generative AI is more frequently applied to data accessibility and interpretation and optimization tasks. Innovation is Strongest Among Small Vendors: Companies under $1M in revenue are leading experimentation with AI, leveraging agility for faster adaptation. Ethics and Risk Management are Lacking: A notable gap exists in vendors addressing ethical concerns or creating the frameworks necessary to ensure internal and external ethical use of AI. Similarly, only half of vendors are ensuring SOC 2 certification for security and risk management.

“Our findings here highlight a gap between vendor capabilities and customer expectations,” added Priyanka Mehrotra, co-author and analyst. “We see the need for more transparency, risk management, and practical applications of AI if vendors want to deliver more meaningful impact to employers and their employees.”

Explore the Insights Further: RedThread Research invites you to join Stacia Garr and Priyanka Mehrotra for a Tech Consortium-sponsored webinar on February 4, 2025. This event will delve into the report’s findings, offering actionable strategies for leaders across the HR tech ecosystem. Register for the webinar here.

Join the RedThread Community: In a landscape defined by rapid change, staying ahead requires access to the right insights and expertise. Companies and individuals can explore these findings further by joining the RedThread research community or the Tech Consortium. Visit http://www.redthreadresearch.com or email hello@redthreadresearch.com for more information.

About RedThread Research

At RedThread Research, we get it.

Sure, we’re experts in performance, people analytics, learning, and D&I – and we’re well-versed in the technologies that support them. But we’re also truth-seekers and storytellers in an industry often short on substance, and too full of #!%. Our mission (indeed, our very reason for existing) is to cut through the noise, and amplify what’s good. We look for the connections (or red threads) between people, data, and ideas – even among seemingly unrelated concepts. The result is high-quality, unbiased, transformative foresight that helps you build a stronger business.

To learn more, visit: http://www.redthreadresearch.com

Stacia Garr
RedThread Research
202-957-4130
Email > stacia@redthreadresearch.com

Media Contact

Stacia Garr, RedThread Research, 202-957-4130, stacia@redthreadresearch.com, https://www.redthreadresearch.com

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Moonello Shifts Focus to AI and Software Engineering, Introduces Four Fixed-Fee Services

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October 29, 2026

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Novi, Michigan-based Moonello shifts entirely to AI and software engineering, introducing four defined services for mid-market companies with publicly available starting prices.

NOVI, Mich., Oct. 29, 2026 /PRNewswire-PRWeb/ — Moonello, an award-winning software engineering firm based in Novi, Michigan, today announced a strategic shift toward AI and software engineering for mid-market companies, ending its marketing services offering and introducing four defined engineering engagements with publicly available starting prices.

“Companies have more ways than ever to build software, especially with AI. But getting something built and making sure it’s secure, reliable, and ready to run a business are two very different things.” — Matt Trueblood, President and Founder, Moonello

Moonello says this shift in focus responds to problems it sees across mid-market companies. Many still run on legacy systems that can’t connect to modern AI tools. Employees paste company data into public AI tools to move faster. And internal tools, often built quickly and sometimes with AI coding tools, end up running quoting, scheduling, or operations without monitoring, tested backups, or anyone outside the builder reviewing them.

Moonello now offers four services, each priced at a flat fee agreed before work begins, with starting prices published on its website:

Legacy System Modernization replaces aging enterprise resource planning (ERP) and other legacy systems one function at a time while the old system keeps running. It starts with a $7,500 roadmap, and most build phases cost $25,000 to $60,000.Internal Build Audit is an outside review of software a company built for itself, including tools built with AI, across security, architecture and code quality, operations and reliability, business continuity, and AI integration risk. Single-module audits take about two weeks and start at $3,500.Private AI Systems puts a private AI assistant in the client’s own cloud account, connected to its documents and ERP, with no company data used to train outside models. A pilot costs $15,000; the full production system costs $75,000 and takes 90 days.Production Hardening makes Moonello the engineering team behind software built by a client’s own staff or by another vendor, covering security, monitoring, backups, and documentation. Stabilization sprints start at $10,000, and ongoing retainers start at $2,500 a month.

“Companies have more ways than ever to build software, especially with AI. But getting something built and making sure it’s secure, reliable, and ready to run a business are two very different things,” said Matt Trueblood, president and founder of Moonello. “That’s where we’re putting our focus. And we’re publishing our prices because businesses should be able to understand what an engagement costs before they ever pick up the phone.”

Moonello’s work includes the operations platform for a national telecom inspection company. Moonello built the platform with them from the ground up and has operated it since launch; it runs the company’s nationwide crew scheduling, dispatch, job tracking, and field reporting. The company has grown roughly tenfold since the platform was launched.

For a Michigan restaurant equipment installation and service company, Moonello developed a Retrieval-Augmented Generation (RAG) system that makes decades of operational data accessible through natural-language questions. Information that previously took days to retrieve can now be accessed in seconds. Moonello is also building a modern ERP platform for the company, integrating the AI system into its broader operations.

For a large Michigan nonprofit, Moonello is modernizing a resource database built on 25-year-old technology and developing a new CRM and call-intake platform. The system will incorporate AI-assisted capabilities to help call-center staff identify relevant community resources based on callers’ needs, improving how the organization connects Southeast Michigan residents with assistance.

Moonello builds and deploys secure software on infrastructure controlled by its clients, with its Michigan-based team performing all of the engineering.

Clients own the custom software developed for them, without ongoing licensing fees paid to Moonello for that software. Cloud infrastructure, third-party services, and ongoing support are handled separately.

Each service can be purchased independently. Audit fees can be credited toward a modernization roadmap or hardening sprint; modernization roadmap fees apply toward the first build phase, and private AI pilot fees are credited in full toward production deployment. Service details and starting prices are available at www.moonello.com.

About Moonello

Founded in 2018, Moonello is a software engineering firm based in Novi, Michigan. It helps mid-market companies modernize legacy systems and ERPs, deploy private AI on their own infrastructure, and audit and harden the software they depend on. Each engagement is priced at a flat fee before work begins, with starting prices published at www.moonello.com.

Media Contact

Matt Trueblood, Moonello LLC, 1 2482647014, matt@moonello.com, https://www.moonello.com

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United Premier Soccer League Names Corgi Insurance Its Official Insurance Partner

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22 minutes ago

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October 29, 2026

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The partnership provides comprehensive insurance coverage to more than 900 Member Clubs and 37,000 registered participants nationwide.

SAN FRANCISCO, Oct. 29, 2026 /PRNewswire/ — Corgi Insurance, an AI-native insurance carrier and financial infrastructure company, announced a three-year partnership with the United Premier Soccer League (UPSL), naming Golden by Corgi the league’s official insurance and protection partner.

Effective September 30, 2026, the partnership provides insurance coverage for the UPSL, its more than 900 Member Clubs, and approximately 37,000 registered players, coaches, and officials across sanctioned competitions nationwide.

Through Golden, Corgi is bringing its integrated insurance infrastructure to one of the largest club soccer leagues in the United States, simplifying how organizations obtain coverage, manage risk, and handle claims.

Beyond insurance coverage, the partnership is designed to simplify the administrative processes that clubs and league officials navigate throughout the season.

Member Clubs will also have access to the Golden Standard, a safety and risk management resource hub providing expert-backed guidance to help organizations maintain safer playing environments.

“UPSL is one of the largest club soccer platforms in the country, and it deserves a program built for how it actually operates,” said Mike T. Brown, Executive Partner at Golden by Corgi. “As a full-stack carrier, we do better when the sport stays safe, so we are with UPSL and its clubs all year, not just at renewal.”

The UPSL partnership is the latest in a series of national league and governing body partnerships established by Golden in 2026 as Corgi continues to expand its insurance offerings across new industries.

UPSL Member Clubs can access information about their coverage, request certificates of insurance, and report incidents at premier.upsl.com/insurance.

About the United Premier Soccer League

UPSL is a national professional and semi-professional soccer league with more than 900 Member Clubs and approximately 37,000 registered participants across the United States, including men’s, women’s, and youth divisions. Learn more at premier.upsl.com.

About Golden by Corgi

Golden is a full-stack insurance program for sports and entertainment organizations, backed by Corgi. Golden issues, administers, and services coverage for national governing bodies, leagues, teams, and events under one roof.

Media Contact

Corgi Press
press@corgi.com

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Appian Defense Cloud Achieves IL5 Authorization Across Department of War Operations

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October 29, 2026

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Process orchestration leader earns highest unclassified level of authorization to deliver secure, intelligent automation for mission-critical warfare operations

MCLEAN, Va., Oct. 29, 2026 /PRNewswire/ — Appian today announced that the Appian Defense Cloud (ADC) achieved Impact Level 5 (IL5) Provisional Authorization to Operate (PA) from the United States Department of War (DOW). Building on Appian’s IL5 Appian Government Cloud (AGC) offering, this accreditation enables DOW agencies to deploy mission-critical workloads using Appian’s intelligent process automation innovations with enterprise-grade security.

The Appian Defense Cloud achieved Impact Level 5 Provisional Authorization to Operate from the US Department of War.

“Achieving IL5 for our next generation platform – ADC marks a significant milestone for Appian in providing the DOW with mature and secure intelligent process automation to support warfighter operations,” said Michael Beckley, Chief Technology Officer at Appian. “The production-ready platform represents an evolution of Appian’s long-standing defense capabilities, bringing modern agentic intelligence and process orchestration directly to mission operations with enterprise-grade guardrails.”

Appian’s defense heritage began with its contract to architect Army Knowledge Online (AKO) more than two decades ago, which grew into one of the world’s largest military intranets. As one of the first cloud service providers to achieve FedRAMP authorization in 2015, Appian has demonstrated continuous mastery of meeting continuous monitoring and security compliance requirements across public sector environments.

This latest designation recognizes the operational maturity of the Appian Platform and the DOW’s continued trust for it to provide industry-leading security and availability across high-impact warfare operations. With IL5 designation, ADC can store and process the DOW’s highest-sensitivity unclassified information, mission-critical data, and unclassified national security systems.

Scale and deployment across US defense

Appian’s defense footprint scaled almost 4x in deployment volume over the last 12 months. Today, Appian supports:  

2,000,000+ active DOW & IC users relying on the platform for daily operations. 100+ mission platforms running mission-critical automation.  Supporting key operational communities, including contract writing, legal case management, intelligence and security, foreign military sales, and logistics and maintenance.  

Key fielded capabilities include 12 prominent Army programs in production, including the Total Army Combat and Training Munitions Information System (TACTMIS) for the US Army. Created in 110 days from contract award to support more than 10,000 active users worldwide, TACTMIS delivers speed and value for training and operational missions. By unifying munitions management processes across the Active Army, Army National Guard, US Army Reserve, and joint partners, TACTMIS provides the scale, security, and visibility needed to support Army-wide readiness and senior-leader decision-making.

Defense-grade capabilities for DOW-compliance

Built on Appian’s next-generation cloud-native architecture, ADC delivers complete commercial platform capabilities within a DOW-compliant boundary:

Orchestrated agentic intelligence: Native capabilities for agent-assisted workflow creation, intelligent document processing (IDP), generative capabilities, and agentic insights.Data fabric: Connects disparate data sources without moving core records, giving agents and users immediate context.Process intelligence: Real-time process monitoring and analytics to track operational efficiency and auditability.

The US Department of War and every service branch of the US Armed Forces trust Appian to improve government processes. Learn how Appian can help transform your operations to increase efficiency and productivity: https://appian.com/defense.

Forward-looking statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact, including statements regarding future product capabilities, strategic plans, and industry growth, are forward-looking. These statements are subject to risks and uncertainties that could cause actual results to differ materially. Appian undertakes no obligation to update forward-looking statements.

About Appian
Appian provides AI automation for the most important business processes at the world’s largest organizations.

On the Appian Platform, customers build AI-powered processes that accelerate work, reduce cost, and manage risk. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X.

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