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HR’s Role as Strategic Partner Stagnates for First Time in Four Years: HR Must Adapt to Shifting Priorities and Demonstrate Data-Backed ROI in 2025, Says New Trends Report From McLean & Company

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Global HR research and advisory firm McLean & Company has published its highly anticipated annual HR Trends Report. The 2025 report outlines current and future trends in the HR space, identifies top priorities for the coming year, and provides data-based insights to help HR leaders prepare their organizations to thrive in the future of work, advising that HR must also strengthen its position as strategic organizational partner. 

TORONTO, Jan. 7, 2025 /PRNewswire/ – As reported in the recently published HR Trends Report 2025 from global HR research and advisory firm McLean & Company, alongside the top priorities and expected trends for 2025 found in the firm’s annual report is the critical finding that for the first time since 2020, HR’s role as a strategic partner to the organization did not grow. The firm’s research insights indicate that although HR is becoming more strategic, with 48% of HR organizations reporting they have a formal HR strategy compared to just 37% in 2024, HR must adapt to changes to sustain and grow its strategic relationship with the organization and demonstrate the value and return on investment (ROI) of HR initiatives.

The firm also outlines how HR professionals are facing increased economic pressures and a competitive labor market, as HR’s top priority has shifted away from recruitment toward developing leaders, retaining employees, and managing labor costs in 2025.

“From 2020 to 2024, HR’s strategic partnership surged as organizations navigated the pandemic, remote work, and shifting worker priorities. Effective change management, talent management, and talent acquisition were crucial during this period, and HR was a critical partner in navigating those changes,” says Will Howard, practice lead, HR Research & Advisory Services at McLean & Company. “In 2025, priorities are shifting, and HR must be quick to adapt to changes in strategic direction. HR has an opportunity to deliver value through internal talent development and retention and show, through data, how they deliver organizational priorities.”

The report has been informed by the perspectives of 779 HR and business professionals across a variety of regions, including North America (84%), Europe (6%), Asia (4%), Oceania (2%), Latin America (2%), Africa (2%), and the Middle East (1%). Respondents’ industries included manufacturing, finance and insurance, healthcare and social assistance, educational services, public administration, retail trade, construction, transportation and warehousing, professional, scientific, and technical services, and more.

The full report from McLean & Company spotlights the top five priorities for HR organizations in 2025, noting that there have been some significant shifts in ranking compared to the firm’s 2024 report released late last year. According to the firm’s most recent findings, HR’s top priorities in 2025 are:

Developing leadersRetaining employeesControlling labor costsProviding a great employee experienceRecruitment

McLean & Company advises that the ability to demonstrate how HR delivers on the new top five priorities will be key in strengthening HR’s role as strategic partner in the coming year.

Top Trends for HR in 2025

In addition to HR’s top five priorities in 2025, the new report from McLean & Company examines pivotal trends that must be considered and prioritized in the coming year as HR continues to develop and maintain its strategic partnership with the organization:

Human Leadership in a Complex Digital World. In an increasingly complex and rapidly changing environment, leaders are facing increasing demands. Their evolving role now emphasizes guiding employees toward growth, purpose, and fulfillment while ensuring their wellbeing and a positive employee experience. According to the report, people managers are 1.7 times more likely to report higher levels of stress compared to individual contributors. Developing leaders, the #1 priority for HR in 2025, will be crucial in preparing leaders for a future of work in which their roles are stretched and they are tasked with balancing their own wellbeing alongside the wellbeing of their teams.

The firm’s research findings show that when HR excels at leadership development, organizations are 1.9 times more likely to be high performing at achieving strategic goals and objectives, 1.8 times more likely to be high performing at cost optimization, and 1.7 times more likely to be high performing at revenue growth.

AI Transformation in HR. HR plays a key role in the adoption of AI, but HR’s technology enablement skills remain low, with HR’s level of effectiveness in tech enablement ranked in last place of the competencies measured in the report. McLean & Company’s research highlights that it is vital for HR to invest in technology skills, as they are key in enabling the successful adoption and integration of AI within the organization.

Effective use of AI in HR enhances key employee experience outcomes, such as talent acquisition, the candidate experience, talent management, and learning and development. For example, when HR uses AI effectively, organizations are 1.3 times more likely to be highly effective at recruiting by effectively filling vacant roles with quality external talent and at providing a great candidate experience, 1.2 times more likely to be highly effective at facilitating data-driven people decisions, and 1.4 times more likely to be highly effective in learning and development.

Navigating Multiple Threats to Wellbeing. McLean & Company’s survey data shows that 70% of respondents reported economic instability as the largest threat to the wellbeing of their workforce, with tightening labor markets, new legislation, and political issues rounding out the top four threats to employee wellbeing.

“Wellbeing investments must be aligned with employee needs to ensure return on investment,” explains Howard. “Organizations need to first listen carefully to understand employee wellbeing priorities and needs, then act accordingly. But simply increasing spending is not always realistic or feasible. Instead, adopting a wellbeing strategy that is developed through employee listening will be foundational in ensuring that limited resources are strategically allocated to what matters most to the workforce.”

The new report shows that HR organizations with a formal, documented wellbeing strategy are 1.6 times more likely to be high performing in supporting employee wellbeing and 1.3 times more likely to be high performing at providing a great employee experience (priority #4 for HR in 2025).

Emerging HR Trends. Making sense of new and varied HR best practices can easily become overwhelming. To cut through the noise, McLean & Company identified ten emerging trends in the HR landscape and surveyed respondents on the organizational impact they anticipate each practice will have.

The ten emerging trends, ranked in order of anticipated organizational impact, are:

Redefining expectations for the roles of people managers.Adopting skills-based hiring practices.Measuring the ROI of HR programs.Breaking jobs down into tasks to match individuals with work and projects based on skills and interests.Increasing transparency into pay and pay decisions.Implementing an AI-specific workforce upskilling strategy.Adopting trauma-informed practices to foster a safe workplace for all.Enabling the organization to practice neuroinclusive leadership.Providing reverse mentorship opportunities.Implementing returnships to access a larger talent pool.

A more detailed view into the anticipated impact and implementation rates of these emerging trends is available in the full report.

The HR Trends Report 2025 from McLean & Company offers a plethora of critical data-backed insights for HR organizations, including that HR will be key in driving talent development and retention to reduce recruiting expenses and help control labor costs while ensuring the organization has the talent and leadership required for 2025 and beyond. 

The firm also advises that HR must insert itself into the AI conversation, as technology changes are people and process changes, areas in which HR plays a pivotal role. In effectively managing and delivering on HR’s top priorities while planning for current and future trends, HR has an opportunity to showcase its abilities and cement its role as a strategic organizational partner in the future of work.

To access the full HR Trends Report 2025, including extensive data points and research-driven insights on each identified trend, a full list of the top eight threats to employee wellbeing in 2025, AI use case percentages by HR taxonomy areas, and more, please contact kking@mcleanco.com.

To register for McLean & Company’s free upcoming webinar inspired by the firm’s HR Trends Report 2025, please visit the registration page for January 16 at 1:00 PM ET or the registration page for January 23 at 1:00 PM ET.

Media interested in accessing full research insights or connecting with McLean & Company analysts for exclusive, research-backed insights and commentary on HR trends in 2025, HR’s critical role in digital transformation and the future of work, and more can contact Senior Communications Manager Kelsey King at kking@mcleanco.com.     

About McLean & Company

McLean & Company pairs evidence-based research and immediately applicable tools with deep HR expertise to position organizations to meet today’s needs and prepare for the future. The global HR research and advisory firm’s member organizations enjoy comprehensive resources, full-service diagnostics, workshops, action plans, and advisory services for all levels of HR professionals, from executive leadership to HR leaders to HR team members, that help shape workplaces where everyone thrives.

McLean & Company is a division of Info-Tech Research Group.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact kking@mcleanco.com.

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Sungrow Launches PowerMatrix, Redefining System-Level PV-Storage Integration

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HEFEI, China, April 28, 2026 /PRNewswire/ — Sungrow, the globally leading PV inverter and energy storage system (ESS) provider, unveiled its next-generation PowerMatrix system for renewable energy applications, alongside a newly released technical white paper, at the Global Renewable Energy Summit (GRES) 2026.

At the event, Sungrow also unveiled the Matrix Inverter, the core product enabling the PowerMatrix system. The PowerMatrix system further integrates the MPPT Booster and the PowerTitan 3.0 energy storage system.

PowerMatrix: Redefining Power Systems for the Renewable Era
Solar PV is rapidly becoming a major power source, with global installations projected by BloombergNEF to reach approximately 655 GW in 2025. As renewable penetration increases, power systems are facing growing challenges in balancing supply and demand while maintaining system stability under dynamic operating conditions. However, existing power systems were not originally designed to effectively address these evolving challenges.

To bridge this gap, PowerMatrix establishes a new system paradigm for renewable energy systems. Built on five core innovations—multi-port topology, native PV-storage integration, distributed control, reconfigurable energy paths, and source-level grid-forming—it integrates PV, storage, grid, and loads into a unified, multi-node energy network, where energy can be dynamically routed, balanced, and optimized in real time.

As a result, this system-level redesign enhances system stability, improves cost efficiency, and increases energy efficiency across the entire power chain.

Stability Redefinition: From Compensated Stability to Inherent Stability
PowerMatrix ensures a stable, continuous power supply through coordinated multi-node operation. It supports high PV DC/AC ratios, high ESS capacity, and around 3,000 full-load hours annually.

In operation, the system ensures continuous power delivery under dynamic conditions through multi-path redundancy and dynamic reconfiguration, with node-level fault isolation allowing unaffected units to remain in service.

At the sub-array level, each unit operates as an independent solar-plus-storage system with grid-forming capability, supporting both grid-connected and islanded operation.

The system delivers millisecond-level response, including 10 ms voltage stabilization and 5 ms inertia response, significantly improving system resilience and recovery performance.

Cost Redefinition: System-Level BOS Reduction
The PowerMatrix enables system-level cost optimization beyond conventional equipment-level cost reduction. By consolidating functions previously distributed across separate devices and system layers, it reduces system complexity and engineering requirements, while enabling more flexible system expansion and cost optimization throughout the project lifecycle.

In a reference system designed for 1 GW of rated grid connection capacity, 8 GWh of installed ESS capacity, and 3,000 annual full-load operating hours in China, the PowerMatrix reduces total CAPEX by approximately $120 million compared to a conventional AC-coupled architecture, with savings across substation & transmission cable, ESS equipment, PV equipment, and other system components.

From an investment perspective, phased deployment and scalable expansion allow capacity to be built in line with project needs rather than requiring full upfront build-out, thereby reducing upfront capital pressure and better aligning investment with project development and demand growth.

Efficiency Redefinition: Full-Link Energy Optimization
The PowerMatrix enhances energy efficiency across the full energy chain:

PV Side: A high-density MPPT architecture with up to 28 MPPTs per MW enables finer string-level optimization, reducing mismatch losses under shading, orientation differences, and module aging conditions, and improving overall energy yield.Storage Side: Cell-to-plant SOC balancing increases usable energy capacity by approximately 8%.Conversion and Delivery: Direct PV-to-storage charging reduces multi-stage power conversion, improving energy transfer efficiency by up to 5%.

In addition, source-level grid-forming capability further enhances grid adaptability, supporting higher renewable penetration and reducing curtailment.

Scalable Across Applications
The PowerMatrix is designed for utility-scale, commercial and industrial (C&I), mining microgrid, and AI data center applications, to deliver a unified, scalable energy system capable of adapting to diverse operational requirements. Its system-level optimization enhances energy reliability, efficiency, and controllability across different use cases, supporting both grid-connected and off-grid scenarios.

“As renewable energy continues to grow as a dominant power source, the energy system is placing higher demands on the coordination and stability of solar and storage technologies,” said Lee Zhang, Sungrow Vice President and President of the Utility PV Inverter Business Unit. “Through the PowerMatrix, we aim to help advance this shift from standalone equipment integration to deeply coordinated system design, enabling solar-plus-storage to serve as an intelligent hub for future energy systems and making renewable energy a stable and dependable source of power.”

About Sungrow
Sungrow, a global leader in renewable energy technology, has pioneered sustainable power solutions for over 29 years. As of Dec 2025, Sungrow has installed over 1000 GW of power electronic converters worldwide. The company is recognized as the world’s most bankable PV inverter and energy storage company (BloombergNEF). Its innovations power clean energy projects across the globe, supported by a network of 520 service outlets guaranteeing excellent customer experiences. At Sungrow, we’re committed to bridging to a sustainable future through cutting-edge technology and unparalleled service. For more information, please visit: www.sungrowpower.com/en

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Zurich launches Global Capability Center in Hyderabad to power next-gen tech and AI

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HYDERABAD, India, April 28, 2026 /PRNewswire/ — Zurich Insurance Group (Zurich) today announced the launch of a new Global Capability Center in Hyderabad, reinforcing its focus on advancing technology and AI capabilities to transform insurance.

Zurich has appointed Amit Kalra as Head of Zurich Capability Centers, effective 1 July 2026. Based in India, he will shape the Group’s Capability Center strategy and oversee all locations globally. He will also lead the establishment and expansion of the Hyderabad center, supporting Zurich’s broader technology and AI ambitions. Mr. Kalra brings extensive experience in building and leading global capability centers as strategic enablers for complex, international organizations.

Cara Morton, CEO Zurich Global Businesses & Operations, said: “India is a key talent market for Zurich, and Hyderabad stands out for its depth of engineering expertise and innovation. This center reflects a shift in how we build for the future, strengthening our global technology and AI capabilities while giving highly skilled professionals the opportunity to work on solutions that make a real impact for our customers around the world.”

The Hyderabad center will act as a strategic extension of Zurich’s global operating model, with end–to–end ownership across engineering, data and core business operations. From day one, the center will embed AI–enabled ways of working into how solutions are designed, delivered and scaled across the Group. Designed as a purpose-built environment, the center allows Zurich to build modern, technology and AI–led capabilities without legacy constraints.

As the center grows, Zurich will recruit specialists across cloud and platform engineering, data and AI, application development, cybersecurity and quality engineering. Teams will be responsible for the full lifecycle of their solutions – from design, to build, to execution – and will contribute directly to global platforms and solutions.

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London’s Top Restaurants Named at Inaugural OpenTable Awards, Including New ‘Icons’

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OpenTable unveils its first-ever Restaurant Awards winners, including the new ‘Icons’* list spotlighting the restaurants defining London dining todayWinners include BRUTTO for the Icons list, Singburi for Opening of the Year and The Plimsoll for Gastropub of the Year

LONDON, April 28, 2026 /PRNewswire/ — London’s dining powerhouses have been revealed, as OpenTable names the favourite restaurants shaping the city’s food scene at its first-ever OpenTable Restaurant Awards. The winners span across three categories; OpenTable Icons*, Restaurateurs’ Choice,** and People’s Choice.** 

Hosted by Chef and social media personality, Poppy O’Toole, the awards took place on 27th April high in the London skyline at Landing Forty Two, welcoming key figures from the food, drink, and hospitality industry.

At the centre of the Awards is OpenTable’s new ‘Icons’*, 26 culinary landmarks shaping London’s dining culture. Spanning long-standing institutions, MICHELIN-starred restaurants and modern favourites, the list was hand-selected by an OpenTable-appointed panel of critics and industry experts who live and breathe the city’s food scene.

The 2026 OpenTable London Icons:

64 Goodge Street | Andrew Edmunds | Blacklock Soho | Bouchon Racine | Brawn | BRUTTO | Chez Bruce | CORE by Clare Smyth | Da Terra | Darjeeling Express | Donia | Hawksmoor St Pancras | Humble Chicken | JUNO Omakase | MAMBOW | Moro | Portland | Restaurant Gordon Ramsay | Rita’s | Scott’s Mayfair | St. JOHN Smithfield | The Clove Club | The Ledbury | The Plimsoll | The Quality Chop House | Trinity

OpenTable Icons has a designation within the website and app, making it easier for diners to discover and book the ‘of the moment’ restaurants. 

Beyond the Icons list, the awards honoured standout performers across categories voted for by diners and hospitality professionals.

The People’s Choice (Voted by Diners):

Bucket List: The LedburyGastropub of the Year: The PlimsollOpening of the Year: SingburiNeighbourhood Gem: St. JOHN SmithfieldStandout Service: Rita’s

The Restaurateurs’ Choice (Voted by the Industry):

Everyday Hero: David Moore, Pied à TerreUp & Coming: Dara Klein, Tiella Trattoria & BarInnovation Award: Three SheetsImpact Award: BubalaRestaurant Design: Berners Tavern

Awards host Poppy O’Toole said, “It was a privilege to celebrate the chefs, front-of-house teams and restaurateurs whose passion keeps London’s dining culture so vibrant. From neighbourhood gems to destination dining rooms, the OpenTable Restaurant Awards winners show the breadth, creativity and resilience of the city’s restaurant scene today.” 

“Our first-ever OpenTable Restaurant Awards winners are the places defining London’s culture right now, setting global standards and creating experiences that stay with diners long after they leave,” said Laure Bornet, Senior Vice President of International Growth at OpenTable. “At a time of real pressure for the industry, celebrating and backing the people and places raising the bar matters more than ever, and we’re proud to champion these standout spots to diners.”

The Icons were selected by a panel of judges including: Adam Hyman, Owner of CODE Hospitality and The Good Food Guide, Ben Benton and Freddy Clode, Hosts of The Go-To Food Podcast; Ben Lippett, Cook and Food Writer; Jenny Lau, Writer and Community Chef; Jimi Famurewa, Food Writer, Restaurant Critic and Broadcaster; Lorraine Copes, Founder and CEO of Be Inclusive Hospitality and Seema Pankhania, Food Content Creator and Author. 

You can find the full list of Icons here and award winners linked here. A selection of high-res imagery is available here

NOTES TO EDITORS

*OpenTable Icon Methodology: The ‘Icon’ designation and associated restaurant nominations are determined by an OpenTable-appointed industry panel via a qualitative assessment of a pre-determined shortlist. This shortlist is generated through a combination of data-informed insights (diner reviews, ratings, and platform signals) and expert input from local specialists. This process represents a subjective assessment rather than an objective ranking or exhaustive list. Eligibility is merit-based and requires no purchase or commercial participation, and payment to OpenTable does not influence the likelihood of nomination or selection. All selections are discretionary, final, and binding. 

**OpenTable Restaurant Awards Terms & Conditions: https://www.opentable.co.uk/c/awards-london/terms/ 

About OpenTable:

OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc. (NASDAQ: BKNG), helps more than 65,000 restaurants worldwide fill 1.9 billion seats a year. OpenTable’s world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

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