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Top Technology Trends to Watch in 2025: Insights from Info-Tech Research Group

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As IT leaders gear up for all that 2025 may hold for the industry, Info-Tech Research Group highlights its most impactful 2024 trends reports and research to provide fresh guidance on navigating an exponentially evolving technological landscape. From generative AI and quantum computing to talent strategies and cybersecurity, the firm’s insights are designed to help organizations drive innovation and mitigate challenges.

TORONTO, Jan. 13, 2025 /PRNewswire/ – Info-Tech Research Group, a global leader in IT research and advisory, is signaling that as organizations face the unknowns of 2025, they are navigating a technological landscape undergoing exponential transformation. From advancements in AI and quantum computing to evolving workforce dynamics, IT leaders must adapt to navigate these changes effectively. Info-Tech Research Group’s flagship research reports—AI Trends 2025, Tech Trends 2025, IT Talent Trends 2025, and its recent Best of 2024 roundup—highlight critical insights to guide decision-making in this dynamic environment.

According to its findings, Info-Tech emphasizes that these advancements are not just technical shifts but critical moments influencing broader organizational goals. From safeguarding data through post-quantum cryptography to leveraging generative AI for transformative user experiences, the firm’s research findings indicate the trends IT leaders must embrace to stay competitive and adapt to rapidly changing market demands.

“As we look ahead to 2025, IT leaders face an exponentially evolving environment where innovation and strategic foresight are essential,” says Gord Harrison, Chief Research Officer at Info-Tech Research Group. “Our research over the past year has highlighted critical shifts, from the transformative potential of generative AI to the urgent need for post-quantum cryptography. These trends aren’t just influencing IT; they’re reshaping how organizations secure growth and build resilience.”

Info-Tech’s Key Trends to Watch in 2025:

Generative AI as a Catalyst for Transformation
Generative AI continues to dominate IT investment strategies, with 87% of organizations incorporating it into their plans. According to the firm’s findings in its AI Trends 2025 report, businesses are leveraging AI to revolutionize customer service, software development, and marketing. As generative AI matures, organizations must focus on responsible AI governance to balance innovation with ethical considerations.Quantum Computing Gains Momentum
Quantum computing is transitioning from theory to real-world application. Info-Tech’s Tech Trends 2025 report highlights that 33% of organizations in the media, telecom, and technology sectors are investing in quantum computing, followed closely by the public sector. The rise of post-quantum cryptography also signals a critical shift in safeguarding sensitive data.Workforce Evolution in the Face of Disruption
The firm’s IT Talent Trends 2025 report reveals that 42% of IT professionals are exploring new opportunities, driven by evolving skill demands and the rise of generative AI. Organizations must address workforce challenges by reskilling employees and bridging experience gaps to foster innovation and adaptability.Deepfake Defense and AI Regulations
As detailed in AI Trends 2025, the proliferation of deepfake technology and the increasing regulatory focus on AI present new challenges. Organizations must implement robust verification systems and prepare for evolving regulations, such as the EU AI Act, to ensure compliance and maintain trust.Aligning IT Strategies with Business Goals
According to the insights found in Info-Tech’s Best of 2024 report, IT leaders are increasingly focused on aligning technology initiatives with organizational goals to ensure long-term success. From enhancing data quality to optimizing operations, these strategies empower organizations to stay competitive and future-ready.The Rise of Localized AI Models
Data from the Tech Trends 2025 report shows that more organizations are turning to localized AI models to improve cost efficiency and maintain tighter control over their AI initiatives. This shift reflects a growing need for tailored solutions that address specific organizational challenges while balancing privacy and performance concerns.Bridging the Gap Between Generations in IT Leadership
As noted in the firm’s  IT Talent Trends 2025, generational divides in perceptions of technology are reshaping IT leadership strategies. Info-Tech’s findings reveal that while Gen Z employees are optimistic about AI integration, senior professionals are emphasizing the importance of balancing innovation with operational reliability. Addressing these differences is critical for fostering a collaborative and future-ready workforce.Cybersecurity Evolution with AI-Powered Defenses
As highlighted in multiple instances in the firm’s recent reports, cybersecurity strategies are shifting towards AI-powered solutions to address the increasing complexity of threats. Info-Tech reports that organizations are adopting AI to enhance threat detection, automate responses, and reduce reliance on manual processes, ensuring resilience against sophisticated attacks.

“IT leadership is evolving to proactively shape organizational success amidst technological disruption,” explains Harrison. “Info-Tech’s research findings reveal not just the challenges but also the opportunities for IT leaders to drive sustainable innovation and resilience in 2025.”

These key findings from Info-Tech’s flagship research offer IT leaders actionable insights into critical trends for 2025. These insights and recommendations aim to empower organizations to embrace innovation, address critical challenges, and achieve strategic objectives in the year ahead.

For exclusive and timely commentary from Info-Tech’s analysts and subject matter experts or access to any of the research reports listed above, please contact pr@infotech.com.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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Connexus Introduces ‘ConnexUS’: Redefining Business Travel Management with High-Touch Human Expertise

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HONG KONG, Oct. 29, 2026 /PRNewswire/ — Connexus, a leading travel management company and subsidiary of CSTS Enterprises, today announced the official launch of ConnexUS, a human-driven service model built to deliver high-touch, personalised advisory and support for corporate travellers and travel managers across the Asia-Pacific region.

While automated tools and self-booking portals handle basic reservations quickly, business travel management still requires experienced human judgment for complex itineraries, sudden disruptions, and high-stakes executive requirements. ConnexUS fills this gap by pairing digital tools with dedicated travel specialists who provide proactive, tailored support at every step of the journey.

“Digital platforms offer speed for routine bookings, but true confidence in business travel comes from human accountability and real-world experience,” said Simon Hague, Managing Director at Connexus. “With ConnexUS, we are putting our specialists front and center, ensuring clients receive dedicated support, strategic guidance, and fast crisis resolution whenever challenges arise.”

Key Features of ConnexUS Include:

Dedicated Travel Consultants: Accounts are assigned to experienced advisors who know company policies, executive travel preferences, and specific routing requirements inside out.In-House 24/7 Duty of Care: Immediate, round-the-clock support managed directly by our internal team to handle flight cancellations, severe weather impacts, or unexpected travel emergencies in real time.Complex Itineraries & MICE Support: Specialised coordination for multi-stop corporate trips, VIP itineraries, and large-scale meetings, incentives, conferences, and exhibitions.Integrated Hybrid Service: Direct alignment between the Connex digital platforms and ConnexUS advisors, allowing travel managers to automate simple tasks while maintaining immediate access to expert human support.

ConnexUS is now available to all corporate clients across the region. To learn more or request a consultation, visit www.connexustravel.com or reach out to the Connexus team at sales@connexustravel.com.

About Connexus

Connexus is an award-winning travel management company and wholly-owned subsidiary of CSTS Enterprises. Founded in 1948 as Swire Travel, the company is Hong Kong’s first registered travel agency and has over 78 years of trusted heritage, delivering seamless, tech-enabled solutions combining personalised 24/7 support with advanced digital capabilities.

Connexus offers a comprehensive suite of travel management services spanning corporate travel, MICE (Meetings, Incentives, Conventions, and Exhibitions), and luxury leisure travel.

For more information, visit us at www.connexustravel.com or follow us on LinkedIn.

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Constellation Research Announces Winners of the 16th Annual SuperNova Awards

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Global Teams Recognized for Innovative Digital Initiatives and Measurable Business Impact

CUPERTINO, Calif., Oct. 28, 2026 /PRNewswire/ — Constellation Research today announced the winners of its 16th annual SuperNova Awards, recognizing teams that are driving innovation, tackling complex business challenges, and delivering measurable impact through technology and digital transformation. The 2026 winners were revealed during Connected Enterprise, Constellation Research’s flagship executive conference, on October 28.

“SuperNova winners represent the teams turning innovation into meaningful business outcomes,” said R “Ray” Wang, CEO and founder of Constellation Research. “What stands out about this year’s winners is their ability to move beyond experimentation and put emerging technologies to work against real business challenges. These teams are creating tangible impact today while helping define what’s next for the AI Age.”

As organizations navigate rapid advances in artificial intelligence and emerging technologies, business leaders are under increasing pressure to turn innovation into measurable results. The 2026 SuperNova Award winners demonstrate how organizations are responding to that challenge across data, cybersecurity, employee experience, human capital management, marketing and sales, customer experience, and technology modernization. Their initiatives highlight the creativity, leadership, and execution required to translate technology investments into meaningful business outcomes.

2026 SuperNova Award Winners

Data to Decisions
Thrive Learning

Digital Safety, Governance, Privacy & Cybersecurity
Picarro, Inc.

Future of Work: Employee Experience
Team Air Distributing

Future of Work: Human Capital Management
ecosio

Marketing & Sales Effectiveness
Lumen Technologies

Next-Generation Customer Experience
The Dufresne Group and Jaguar Land Rover

Tech Optimization & Modernization
ABB Ltd

The 2026 winners were selected through a combination of expert evaluation by a distinguished panel of analysts, influencers, media, and industry leaders, along with input from public polling.

For more information on the 2026 SuperNova Awards and this year’s winners, visit https://www.constellationr.com/communities/supernova-awards-2026.

ABOUT CONSTELLATION RESEARCH

Constellation Research is a technology research and advisory firm providing strategic insights and practical guidance to business leaders navigating technology and innovation. Our analysts bring deep industry expertise and practitioner experience to help organizations make informed decisions, identify emerging opportunities, and navigate complex business and technology challenges. Constellation serves business leaders through research, advisory services, executive communities, events, and thought leadership spanning emerging technologies, business transformation, artificial intelligence, customer experience, innovation, and the future of work. Constellation also produces DisrupTV, a weekly show hosted by founder R “Ray” Wang and Vala Afshar featuring conversations with influential technology and business leaders.

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Tata Communications to Build India’s AI Super Highway

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Planned USD 400 – 450 million investment to create 10,000 km of AI-ready connectivity infrastructure linking India’s key data center and AI hubs

NEW DELHI, Oct. 29, 2026 /PRNewswire/ — Tata Communications, a leading global communications technology player, today announced strategic investments of close to USD 450 million to build an AI super highway in India – a high-speed, low-latency network fabric connecting India’s key AI data-centre corridors. The company will build around 10,000 kilometers of the new long-haul fiber across India, creating one of the country’s largest AI-ready connectivity network. Integrated with Tata Communications’ global network backbone, the AI super highway will provide customers with a seamless, end-to-end connectivity fabric, supporting the performance, resilience and scale required for next-generation AI workloads.

India’s data centre industry is poised for significant growth in the near future, driven by accelerating cloud adoption, AI deployment, increasing data localisation requirements, and growing enterprise demand for resilient, high-capacity digital infrastructure. As data centre capacity expands rapidly across the country, connectivity is becoming as critical as compute power and energy availability in enabling the next generation of digital services.

Rupesh Chokshi, Chief Product and Technology Officer, Executive Vice President & Global Business Head – Network Services, Tata Communications, said, “The AI economy needs more than compute. It needs a network built for speed, scale and resilience. Tata Communications has long played a foundational role in enabling India’s digital economy, and our AI Network Fabric builds on that legacy. Our AI Network Fabric will give our global customers the ultra-low-latency, high-capacity and resilient connectivity they need to scale AI with confidence. By connecting India’s AI and data center hubs to the world, we are enabling our customers to grow and helping fuel India’s next chapter of economic growth.”

The investment aims to strengthen India’s emergence as a global AI and cloud connectivity gateway, intending to meet the unprecedented demand from hyperscale and neocloud providers, AI workloads, digital-native businesses, Global Capability Centres (GCCs), enterprises and emerging cloud platforms. It will enable global hyperscalers, digital platforms and multinational enterprises to scale their operations in India with confidence as the country enters its next phase of digital transformation.

The first phase of the program will focus on the Mumbai-Pune-Hyderabad-Chennai corridor, one of India’s most important AI and hyperscale growth routes. Subsequent phases will expand connectivity into emerging East Coast and Western India data centre ecosystems, including Vizag, Bhubaneswar, Jamnagar, GIFT City and other strategic locations. By linking the key AI corridors and data centre clusters with international cable landing stations, Tata Communications will enable seamless connectivity between India and major global AI hubs across, positioning India as a strategic gateway in the global digital infrastructure landscape.

In parallel, Tata Communications will continue to support existing enterprise and data centre connectivity requirements by scaling its current National Long Distance and metro network footprint, ensuring continued support for current growth while building capacity for future demand.

 

SOURCE Tata Communications

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