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Mitel Applauded by Frost & Sullivan for Digitizing Crisis Management to Foster Resilience and Enhance Continuity with its Robust Critical Event Management (CEM) Solutions

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Mitel CEM consolidates risk intelligence, communication, and operational workflows into a single dashboard to streamline decision-making and ensure a coordinated response to any event.

SAN ANTONIO, Feb. 13, 2025 /PRNewswire/ — Based on a recent assessment of trends and developments in the critical event management communications industry, Frost & Sullivan recognizes Mitel with the 2025 European Enabling Technology Leadership Award. The company is a North American leader in hybrid unified communications (UC) and customer experience (CX), bridging the benefits of on-premise and rapidly evolving cloud technology. Mitel has integrated its UC platform with Everbridge’s CEM capabilities through a strategic partnership to deliver innovative, customer-centric solutions that enable responsive, personalized, and secure experiences, strengthening its CEM market position. For example, an airline seeking to improve communication about flight changes and alternative travel options during adverse weather conditions, for instance, could benefit from a solution combining CEM and UC technologies. Mitel CEM, an integration of Everbridge’s advanced CEM platform with Mitel’s value-added services like Discovery Services, allows for digitization of crisis management, fostering resilience and enhancing continuity through hybrid CEM.

Mitel CEM, equipped with advanced risk intelligence, helps organizations identify potential threats before they escalate, delivering timely alerts and actionable insights. Its robust communication features ensure all stakeholders—including employees, customers, and emergency responders—remain informed and connected via multi-channel communication. Real-time collaboration capabilities enable teams to coordinate effectively, enhancing incident response and resolution. Mitel’s CEM services assist clients in their digital transformation journey by providing insights into their current readiness, engaging key stakeholders across functions, prioritizing use cases, conducting gap analyses, and offering recommendations customized to each organization’s specific needs. Mitel’s CEM platform delivers a comprehensive suite of capabilities typically found in separate products, offering a unified solution that surpasses many competitors. Its cloud-based nature serves as a significant advantage. The development process is collaborative, involving Everbridge, and is designed to incorporate ongoing feedback while adapting to evolving customer needs.

Chris Pennell, Industry Principal, Frost & Sullivan, observed “Mitel’s CEM offering tackles essential challenges related to digital transformation, operational efficiency, response times, and the enhancement of experiences for both employees and customers. With its flexible deployment options, interoperability, and adherence to regulatory compliance, Mitel’s CEM is highly versatile and suitable for various sectors, including healthcare, transportation, public services, and government. Its adaptable structure supports a wide range of use cases across these industries.”

Mitel’s CEM solution can integrate with current communication systems, such as phone systems and email servers, to facilitate rapid and efficient communication during a crisis. This integration enables organizations to quickly share critical information with employees, customers, and other stakeholders, regardless of their location or preferred communication channel. It also integrates with third-party applications, such as social media platforms and weather services, to gather real-time information about various situations and communicate updates to the public. This integration helps organizations stay informed about the latest developments and maintain transparent communication. When integrated with Mitel’s broader UC portfolio, this solution enhances real-time coordination during critical events and provides a fully integrated communications approach. It also supports industry innovation and fosters the adoption of CEM across different industries. Solutions like Mitel’s OpenScape Xpert integrate voice, video, and data into a seamless system tailored for high-pressure industries such as healthcare, logistics, and manufacturing, empowering teams to share information, coordinate effectively, and make swift decisions. Mitel’s OpenScape Alarm Response further supports critical situations by managing alarm notifications, messaging, escalations, and responses efficiently.

“Mitel’s CEM solution delivers value through features like automated notifications, proactive maintenance, and workflow integration. These features lead to improved compliance, reduced risks, and enhanced crisis response capabilities. Mitel’s adaptable cloud-enabled CEM solutions offer flexibility, cost-efficiencies, real-time data integration, and interoperability with existing systems and third-party applications,” added Chris. The company’s enhanced situational awareness and optimized communication solutions help organizations respond swiftly and comprehensively to evolving challenges and critical events. Mitel’s strong overall performance has earned it Frost & Sullivan’s 2025 European Enabling Technology Leadership Award in the critical event management communications industry.

Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products, but also enables the development of new products and applications. The award recognizes the high market acceptance potential of the recipient’s technology. Read more about the European Critical Event Management Communications Industry Excellence in Best Practice.

Mitel’s Chief Marketing Office, Eric Hanson, shared, “At Mitel, we understand that every moment counts during a critical event. Frost & Sullivan’s recognition offers valuable affirmation of our dedication to providing solutions that connect people and empower organizations in highly regulated markets to act quickly, communicate clearly, and collaborate effectively under pressure.”

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion. Contact us: Start the discussion.

Contact:

Lindsey Whitaker
E:Lindsey.Whitaker@frost.com

SOURCE Frost & Sullivan

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Danish Publisher Automates Digital Textbook Delivery with Integrated WooCommerce-Webdoxx Solution

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Danish educational publisher eliminates manual processing errors and delivers instant access to more than 20 digital learning products

LONDON, May 3, 2026 /PRNewswire-PRWeb/ — Forlaget 94, a Danish educational publisher serving commercial colleges and vocational schools since 1994, has transformed its digital textbook distribution by implementing a fully automated WooCommerce-Webdoxx solution.

“Using the Webdoxx-WooCommerce integration we have achieved full automation of order processing, fewer errors, and happier customers,” Tom Gertsen, IT Manager at Forlaget 94

Previously, Forlaget 94 relied on manual processes to distribute digital textbooks to customers. As demand for online educational materials grew, the publisher required a faster, more reliable way to manage orders, provision access, and reduce the risk of administrative errors.

Through its integration of WooCommerce with Webdoxx, Forlaget 94 now runs more than 20 educational products through a 100% automated workflow. The solution automatically processes customer orders and provides instant access to purchased digital textbooks, improving the experience for both customers and internal teams.

“The result is full automation of order processing, fewer errors, and happier customers,” said Tom Gertsen, IT Manager at Forlaget 94 and architect behind the WooCommerce-Webdoxx integration. The automated system has enabled Forlaget 94 to eliminate manual errors, accelerate customer processing, and increase customer satisfaction through immediate access provisioning. The implementation demonstrates how educational publishers can modernize digital content delivery while maintaining secure, managed access to learning materials.

Webdoxx, a service created and managed by Drumlin Security Ltd, provides online DRM and managed document delivery services for publishers, educational organizations, institutions, and commercial content providers.

About Forlaget 94

Forlaget 94 is a Danish educational publisher established in 1994, providing educational products for commercial colleges and vocational schools.

About Webdoxx

Webdoxx is an online DRM and managed document delivery service created and managed by Drumlin Security Ltd. The platform supports secure access to digital publications and documents across a range of sectors, including education, healthcare, government, finance, and publishing.

Media Contact

Mike de Smith, Drumlin Security Ltd, 44 7768404712, info@drumlinsecurity.com, https://www.drumlinsecurity.com/

View original content to download multimedia:https://www.prweb.com/releases/danish-publisher-automates-digital-textbook-delivery-with-integrated-woocommerce-webdoxx-solution-302759942.html

SOURCE Forlaget 94

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139th Canton Fair Phase 3 Advances Toward a Better Life with New and Strengthened Product Zones

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GUANGZHOU, China, May 3, 2026 /PRNewswire/ — The 139th China Import and Export Fair (Canton Fair) has rolled out nine newly established product zones. Phase 3 features an expanded and upgraded Intelligent Healthcare zone and the inaugural presentation of a Functional & Technical Fabrics zone.

The upgraded Intelligent Healthcare zone brings together 50 companies presenting a full spectrum of intelligent medical solutions, spanning AI-powered diagnostics, surgical robotics, and next‑generation eldercare technologies. Exhibits highlight how medical devices are becoming smaller, more precise, and increasingly non‑invasive. Capsule endoscopy systems demonstrate how gastrointestinal screening can be completed without discomfort, while AI‑enabled traditional Chinese medicine analyzers compress the inspection and inquiry process into minutes. Wearable glucose monitors make chronic disease management easier and more convenient.

Robotic technologies play a prominent role as well. Endoscopic and orthopedic surgical robots showcase enhanced precision through integrated human‑machine coordination, while bionic prosthetic hands use non‑invasive myoelectric sensing to independently control each finger. Intelligent rehabilitation systems, including lower‑limb exoskeletons and hand‑training devices, provide consistent support for patients recovering mobility. Companion‑style eldercare robots, equipped with monitoring and telemedicine functions, signal the rise of integrated home‑based health services.

The debuting Functional & Technical Fabrics zone highlights how the traditional textile industry is moving toward higher-end and smarter products. Exhibitors present materials that combine multi‑layered performance with intelligent responsiveness. Textiles featuring temperature‑regulating fibers, phase‑change materials, and light‑ or heat‑sensitive color‑shifting effects illustrate how fabrics are evolving into adaptive platforms capable of responding to environmental conditions.

Sustainability emerges as a defining theme. Bio‑based fibers, degradable films, recycled polyester, and organic cotton reflect a shift from isolated eco‑products toward full‑chain green manufacturing. High‑performance outdoor and protective applications further shape the narrative. Materials engineered for waterproof breathability, UV resistance, flame retardancy, and long‑term durability address rising demand across sportswear, professional protection, and medical environments. Smart textiles with embedded health‑monitoring modules demonstrate how apparel is beginning to function as a continuous wellness interface.

Both technology‑driven healthcare and advanced textiles are converging around a shared pursuit of a better life. As these advancements continue to evolve, they reflect a manufacturing landscape increasingly shaped by innovation, resilience, and a commitment to improving everyday living.

For pre-registration, please click: https://buyer.cantonfair.org.cn/register/buyer/email?source_type=16

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/139th-canton-fair-phase-3-advances-toward-a-better-life-with-new-and-strengthened-product-zones-302760704.html

SOURCE Canton Fair

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CupidFeel Insights Show How Shared Interests Affect Initial Connection Outcomes

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New behavioral insights from CupidFeel offer a carefully considered look at how shared interests influence whether an initial connection on a dating platform is sustained or abandoned in those first critical exchanges.

GIBRALTAR, May 3, 2026 /PRNewswire-PRWeb/ — The findings by CupidFeel are not dramatic, but they are telling. People who referenced a shared interest — whether a genre of music, a type of cuisine, a sport, a creative practice, or even a shared discomfort with small talk — within the first few exchanges of a new conversation were found to be measurably more likely to continue that conversation beyond the initial contact window. The effect was not uniform across all interest categories; certain types of shared interest appeared to carry more relational weight than others.

It was also observed by CupidFeel that the timing of when shared interests entered a conversation mattered. Connections where common ground was discovered organically — through the natural flow of exchange rather than prompted by a profile field or a direct question — showed stronger indicators of sustained interest. The discovery, in other words, carried more meaning when it felt like something found rather than something declared.

Among the most quietly striking findings in the CupidFeel data was the role of specificity. Broad shared categories — “we both like travel,” “we both enjoy cooking” — were associated with polite, often brief exchanges that rarely extended past pleasantries. But when specificity entered the picture — when one person mentioned a particular documentary that had stayed with them, or a city they had visited and could not stop thinking about — the conversational energy shifted. Something opened up.

In a CupidFeel review of trends in profile engagements, those whose profiles reflected specific, idiosyncratic interests — rather than broadly appealing ones — also showed higher rates of receiving first messages, a finding that runs gently counter to the instinct many people have to present themselves in the most universally appealing terms possible.

What seemed to matter most was not the quantity of overlap but whether the overlap that existed was felt — whether it produced a sense of being seen in some particular, non-generic way. A CupidFeel review of early conversation patterns suggests that a single deeply resonant shared interest may be more generative for early connection than a long list of surface-level commonalities that, taken together, feel more like a demographic profile than a person.

About CupidFeel

CupidFeel is an online dating platform built around the belief that meaningful connections begin with emotional honesty and the willingness to let a conversation go somewhere real. It came into being for people who are less interested in the mechanics of dating and more drawn to the possibility of something that feels grounded — exchanges that move at their own pace, guided by genuine curiosity rather than performance.

A CupidFeel review of its own design principles returns consistently to the same question: what does it take for a first message to feel like it might be worth the journey? The platform makes room for the kind of interaction that doesn’t always have a clear destination but feels, from the first exchange, like something real. CupidFeel is a place where the unexpected is not something to be managed, but something to be welcomed.

Media Contact

Timothy Albers, CupidFeel, 1 14845691657, smm@cupidfeel.com, https://cupidfeel.com/

View original content:https://www.prweb.com/releases/cupidfeel-insights-show-how-shared-interests-affect-initial-connection-outcomes-302759951.html

SOURCE CupidFeel

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