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Anti-money laundering pros find expanding uses for AI. But adoption remains slow.

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Global ACAMS survey by SAS and KPMG reflects that AI and ML integration is on the way – but won’t happen overnight

CARY, N.C., Feb. 25, 2025 /PRNewswire/ — Using AI technology in anti-money laundering (AML) processes has become critical for financial institutions as they work to comply with regulations and combat financial crime. Even so, a new AML technology study from data and AI leader SAS, featuring contributions from SAS Partner KPMG, finds that interest in AI continues to outpace its full implementation. Based on a global survey of 850 members of the Association of Certified Anti-Money Laundering Specialists (ACAMS), the study reveals:

Adoption of AI and machine learning (ML) remains modest. Only 18% of survey respondents report having AI/ML solutions in production. Another 18% are piloting AI/ML solutions, while 25% plan to implement AI/ML in the next 12-18 months; 40% have no current plans to adopt AI/ML.Interest in generative AI technology is robust but seemingly cautious. Nearly half of respondents say they are currently piloting GenAI (10%) or are in the discovery phase (35%) – no small amount for an emerging technology. Still, that leaves 55% with no plans to adopt GenAI.

A global study shows that AI and ML integration to fight #moneylaundering is on the way – but it won’t happen overnight.

The road to integration: The state of AI and machine learning adoption in anti-money laundering compliance, a follow-up to a similar survey published in 2021, explores the current state of AI/ML adoption for anti-money laundering. SAS has also published a data dashboard that allows users to explore, visualize and filter survey insights by region and institution size.

“The survey indicates that AML practitioners believe regulators have cooled on AI,” said Kieran Beer, Chief Analyst and Director of Editorial Content at ACAMS. “Fifty-one percent said their regulator promotes or encourages AI/ML innovation – a 15-point drop from 2021. Those who said regulators are apprehensive or cautious about AI/ML adoption rose from 28% to 36%, and those describing regulators as ‘resistant to change’ more than doubled from 6% to 13%.”

“AI and machine learning aren’t a magic fix for every financial crimes challenge. But they are showing to be increasingly effective in certain areas – especially those involving large amounts of data,” said Timo Purkott, Global Fraud and Financial Crime Transformation Lead at KPMG International and Partner at KPMG in Germany. “That includes automating alerts from transaction monitoring, generating enterprise wide risk assessments, reporting suspicious activities, AML checks, striving to reduce false positives and more. It all depends on data. Organizations must invest in their data management infrastructure to maximize the value of AI and ML and stay ahead of financial criminals.”

AI and ML are producing value – when fully implemented
The survey produced a number of insights on how AI technology is being used in anti-money laundering and why companies may be slow to fully integrate it into their operations:

Organizations are identifying more uses for AI/ML. In the first edition of the survey in 2021, 78% of respondents cited either improving the quality of investigations and regulatory findings (40%) or reducing false positives (38%) as their primary reason for AI/ML adoption. This year, the answers to that question were more diverse. Those top two answers were still the same, but the combined percentage dropped by 11 points to 67%. Meanwhile, detecting complex risks rose from 17% to 21%, and “none of the above” jumped from 5% to 13%.

Reasons for not adopting AI/ML have also evolved. In 2021, the top obstacle for passing on AI was budget constraints, at 39%. That slipped to 34% in this survey and was overtaken by the lack of a regulatory imperative, up slightly to 37%. Lack of available skills is also becoming less of a concern, with the percentage falling by nearly half to 11%. However, the “Other” category saw a significant rise from 5% to 19%.

Reducing false positives is a growing priority. When asked about their priorities for AI/ML deployment, AML experts cited the reduction of false positives in existing surveillance systems at 38% (an 8% increase since 2021). Automating data enrichment for investigations and due diligence (25%) and detecting new risks with advanced modeling techniques (23%) also remained popular responses, though both dropped by several points from the previous survey. The remaining 13% of respondents cited customer segmentation for behavioral analysis.

Reducing false positives and negatives was also the top answer for which area offers the most value from AI/ML, at 38%. However, the other two available choices – better and faster investigations (34%) and triaging high- and low-risk alerts (28%) – weren’t far behind.

Machine learning is making a big impact – but don’t sleep on NLP. When asked to rank three technologies based on their impact, machine learning was once again the top choice by far at 58%, up 6% since 2021. Robotic process automation saw a corresponding drop to 28%, while natural language processing (NLP) was the last choice at 14%. While machine learning’s ability to identify patterns in large amounts of data is certainly impactful, might the low response for NLP indicate that compliance teams are missing early warning signs due to underdeveloped capabilities?

Laying the groundwork for a competitive advantage
“The key to unlocking the full potential of AI and machine learning is integration of data sources, teams and technology.  The first step toward that integration is establishing a data ecosystem that combines data from all sources,” said Stu Bradley, Senior Vice President of Risk, Fraud and Compliance Solutions at SAS. “In this ACAMS survey, 86% of respondents reported doing some form of integration between AML, fraud and information security processes. Nearly a third have a fully integrated case management capability across those functions. Another third collaborate through cross-functional teams to deploy controls to prevent financial crimes exposure.

“Some organizations may be waiting on regulatory guidance. Firms that press ahead with integrating data and operations with governance in mind are laying the groundwork for responsible innovation in AI and ML and will enjoy a competitive advantage over those who hesitate.”

About ACAMS
ACAMS is a leading international membership organization dedicated to providing opportunities for anti-financial crime education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 200+ jurisdictions and territories, ACAMS is committed to the mission of combatting financial crime through the provision of anti-money laundering/counterterrorism-financing, anti-fraud and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals. It also offers CGSS certification for sanctions professionals, CCAS certification for AFC practitioners in the crypto space, and CAFS certification for anti-fraud professionals. ACAMS’ 60+ Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information.

About KPMG International
KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively. KPMG firms operate in 142 countries and territories with more than 275,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities.

KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients. For more detail about our structure, please visit kpmg.com/governance.

About SAS
SAS is a global leader in data and AI. With SAS software and industry-specific solutions, organizations transform data into trusted decisions. SAS gives you THE POWER TO KNOW®.

SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2025 SAS Institute Inc. All rights reserved.

Editorial Contacts:

Trey Whittenton

Danielle Bates

Trey.Whittenton@sas.com

Danielle.Bates@sas.com

919-531-6829

919-531-1959

sas.com/news

 

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SOURCE SAS

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FULTON FINANCIAL CORPORATION APPOINTS DAVID S. SCHULZ TO BOARD OF DIRECTORS

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LANCASTER, Pa., July 21, 2026 /PRNewswire/ — Fulton Financial Corporation (NASDAQ: FULT) (“Fulton”) today announced the appointment of David S. Schulz as a member of its board of directors (the “Board”) for a term commencing September 14, 2026 and expiring at Fulton’s 2027 annual meeting of shareholders.

“We’re excited to welcome Dave to Fulton’s board of directors,” said Curt Myers, Fulton Chairman, CEO, and President. “Dave brings extensive financial leadership experience gained through more than a decade of service with publicly traded companies. His expertise in finance, strategic planning, risk, and mergers and acquisitions will provide valuable perspective as we continue to execute our growth strategy and create long-term value for our shareholders, customers and communities.”

With the addition of Schulz, Fulton’s Board will have 11 members, and he will serve on the Audit and Risk committees. Schulz has also been appointed to the board of directors of Fulton’s banking subsidiary, Fulton Bank, N.A.

Schulz served as Senior Vice President and Chief Financial Officer of Wesco International, Inc. (“Wesco”) from 2016 to June 2020, Executive Vice President and Chief Financial Officer of Wesco from June 2020 to February 2026 and as Executive Vice President and Special Advisor to the CEO of Wesco from February 2026 until his retirement on May 31, 2026. 

Prior to joining Wesco, Schulz served as Senior Vice President and Chief Operating Officer of Armstrong Flooring, Inc. and was previously Senior Vice President and Chief Financial Officer of Armstrong World Industries, Inc. and Vice President of Finance of the Armstrong Building Products division.

Before joining Armstrong World Industries in 2011, he held various financial leadership roles with Procter & Gamble and The J.M. Smucker Company. He was also an officer in the United States Marine Corps.

In 2025, Schulz joined the board of Sterling Infrastructure, Inc., and he was appointed as chair of the audit committee in 2026. He also serves on the company’s compensation and talent development committee.

ABOUT FULTON FINANCIAL CORPORATION

Fulton, a $34 billion Lancaster, Pa.-based financial holding company, has more than 3,400 employees and operates more than 215 financial centers in Pennsylvania, New Jersey, Maryland, Delaware and Virginia through Fulton Bank, N.A. Additional information on Fulton can be found at https://investor.fultonbank.com.

Contact: Steve Trapnell
717-291-2739

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SOURCE Fulton Financial Corporation

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Octavio Marquez Elected to MSA Safety Board of Directors

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PITTSBURGH, July 21, 2026 /PRNewswire/ — The Board of Directors of MSA Safety Inc. (NYSE: MSA), a global leader in the development of advanced industrial safety technology products and solutions, today announced that Octavio Marquez, president and chief executive officer of Diebold Nixdorf, has been elected to the company’s Board of Directors. His election was part of the MSA Board’s regular succession plans.

“We are very pleased to have the opportunity to add Octavio to the MSA Board,” said Robert A. Bruggeworth, MSA chairman. “He brings a broad range of executive leadership experience, including strategy development, capital allocation, business transformation and serving international markets, which will serve MSA well.”

“Octavio’s perspectives will be an asset to me and our entire Executive Leadership Team,” said Steven C. Blanco, MSA president and CEO. “It is a pleasure to welcome Octavio to MSA, and I look forward to working with him.”

Mr. Marquez joined Diebold Nixdorf in 2014 and has held senior leadership roles across the company’s Global Banking organization and its Americas region, including as executive vice president of Global Banking and senior vice president of the Americas. Before joining Diebold Nixdorf, Mr. Marquez held leadership positions at Dell EMC, Hewlett Packard Enterprise, IBM and NCR.

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of customers every day. Headquartered in North Canton, Ohio, Diebold Nixdorf employs approximately 20,000 employees globally, supporting more than 100 countries.

Mr. Marquez holds a degree in business and finance from Universidad Iberoamericana and has completed executive education programs at MIT Sloan, The Wharton School and The University of Texas at Austin.

About MSA Safety

MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced industrial safety technology products and solutions. Driven by its singular mission of safety, the company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2025 revenues of $1.9 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania, and employs a team of approximately 5,300 associates across its more than 40 international locations. For more information, please visit www.MSASafety.com.

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SOURCE MSA Safety

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BlueFolder Field Service Software Launches New AI-Powered Features to Transform How Teams Work

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New AI capabilities instantly surface customer insights and transform technician notes into actionable summaries to help field service teams work faster, stay aligned, and deliver better service

AUBURN, Ala., July 21, 2026 /PRNewswire/ — BlueFolder field service software recently announced the launch of two powerful new AI features: AI-Powered Customer Summaries and AI-Powered Field Notes Summarization. Together, these capabilities are designed to eliminate the time-consuming, manual work of reviewing fragmented customer records and lengthy technician notes—giving field service teams instant clarity to respond faster, make smarter decisions, and deliver exceptional service.

BlueFolder expands it’s field service and work order management suite with two exciting new AI field service features.

Built directly into the BlueFolder platform, both features leverage artificial intelligence to automatically compile and summarize complex, unstructured data into clear, easy-to-read overviews. The result: technicians, dispatchers, and managers always have the context they need, right when they need it.

AI-Powered Customer Summaries

As field service organizations grow, customer information becomes increasingly scattered across emails, service request logs, and communication histories. BlueFolder’s AI Customer Summary feature addresses this challenge head-on by consolidating those interactions into a single, actionable snapshot.

Instead of manually digging through multiple records before a service call or customer interaction, teams can now access a real-time summary highlighting key concerns, past service activity, and recent updates. The feature goes beyond basic summarization and surfaces critical business insights such as equipment past due for maintenance, approaching warranty expirations, and proactive revenue opportunities, empowering teams to recommend follow-ups or upgrades directly from the customer record.

Built-in traceability links each summary back to its original source communications, so users can validate insights with confidence, ensuring both speed and accuracy in every customer interaction.

AI-Powered Field Notes Summarization

In many service organizations, technicians log updates across multiple visits, often resulting in long, fragmented notes that are difficult to review at a glance. BlueFolder’s AI Field Notes Summarization feature solves this by automatically condensing multiple technician entries into a structured summary that highlights key milestones, actions taken, and next steps.

Rather than scrolling through pages of updates, managers and dispatchers can immediately understand job status and determine what needs to happen next, improving alignment between field and office teams, accelerating decision-making, and reducing miscommunication. The feature is especially valuable for complex or multi-day jobs, where clear continuity and smooth technician handoffs are critical to delivering consistent service. It’s another featuring making BlueFolder’s work order management software capabilities stronger every day.

“History is one of the most powerful tools a service team has — the problem is it’s usually buried. BlueFolder’s new AI features fix that. Your team walks into every interaction already knowing the customer, knowing the equipment, and exactly where things stand. That changes the entire experience,” says John Shaw, VP, Technology, Service Operations.

AI as a Core Part of the BlueFolder Platform

The launch of these two features reflects BlueFolder’s broader commitment to embedding AI throughout its field service management software as an integrated layer of intelligence that makes every workflow smarter. Rather than requiring teams to change how they work, BlueFolder’s AI capabilities are designed to surface the right information at the right moment automatically, within the tools that technicians, dispatchers, and managers already use every day.

“AI is transforming what’s possible in field service, and BlueFolder is answering that call. These features are the result of deep platform expertise and a clear vision for where the industry is headed. We’re embedding intelligence throughout the platform because we know it makes our customers more competitive, more efficient, and better positioned to grow,” says Stephen Myslicki, Group President of Field Services.

Availability

Both AI-Powered Customer Summaries and AI-Powered Field Notes Summarization are available now to BlueFolder customers as optional, easy-to-enable features within the platform. They are part of BlueFolder’s growing suite of AI-driven capabilities designed to help field service organizations operate more efficiently and scale with confidence.

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SOURCE BlueFolder

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