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Behavioral Health Service Navigation Program is Transforming the Way Members Access Behavioral Health Care

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Harvard Pilgrim Health Care members report high satisfaction rate,
with wait times cut significantly

CANTON, Mass., March 18, 2025 /PRNewswire/ — Harvard Pilgrim Health Care, a Point32Health company, is improving members’ access to behavioral health care with high satisfaction rates and significantly reduced wait times through its Behavioral Health Service Navigation program. The program launched in 2024 and is available to Harvard Pilgrim Health Care and Tufts Health Plan members.

An October 2024 report found that in 2023 there was a 40 percent increase in behavioral health utilization in the United States compared to pre-Covid levels.  For many, seeking behavioral health services is often met with frustration in finding a behavioral health provider and lengthy wait times for an appointment.  The Behavioral Health Service Navigation program was created to address those issues by providing enhanced personalized support through a service navigator.  The service navigator not only helps members find a provider but assists in scheduling timely appointments and follows-up with the member to ensure they were satisfied with the care they received.

“Our Behavioral Health Service Navigation program is a cornerstone to our whole-person care approach,” said Jake Biscoglio, president of commercial business for Harvard Pilgrim Health Care.  “Unlike many health insurers whose navigation programs simply provide members with a list of area providers, our program takes a hands-on personal approach. It’s unique in the health insurance industry as it provides members with personalized solutions that close gaps in their behavioral health care journey and has the potential to improve health outcomes.”

Members seeking a behavioral health provider are assigned a locally based, dedicated service navigator. The service navigator ensures the behavioral health provider meets the members’ individual needs including language, gender preference and behavioral health specialty, and follows up with members to ensure they were satisfied with their provider and arranges additional appointments with other providers if necessary. Service navigators can also connect members with the organization’s Community Health Worker team, which assists members with such critical needs as transportation, housing and food insecurity. 

Success highlights to date of the Behavioral Health Servicer Navigation program include:

In most cases, service navigators can assist members in securing a behavioral health appointment within a week from when the member is connected to the program, depending upon the specialty need or appointment format. Studies have shown in-person mental health visits can take up to 60 days, and telehealth visits can take more than 40 days to schedule.If a Harvard Pilgrim Health Care member is open to a telehealth appointment, the service navigator can obtain an appointment in real time during the first call with the member.  Harvard Pilgrim Health Care’s behavioral health provider network has grown by more than 30,000 providers in the past year.99 percent of Harvard Pilgrim Health Care commercial members enrolled in the program were satisfied with their behavioral health provider.

“Access to behavioral health services remains a challenge both locally and nationally due to increased consumer demand,” said Bill Harlan, vice president of behavioral health for Point32Health. “While new providers are added to our network every day, we recognize the opportunity to help connect our members with the right services that meet their treatment needs and preferences. Our program has seen overwhelming success, thanks in large part to our local team and the neighbor-helping-neighbor approach that has been instrumental in our ability to help.”

To access the service, eligible members can call the Integrated Member Services line on their health plan identification card.  The Behavioral Health Service Navigation program is an integrated insourced approach to behavioral health care, enabling teams such as Member Services, Service Navigators, Care Management and Community Health Workers to better coordinate a member’s overall care. 

About Point32Health
Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone, regardless of background or circumstances.

View original content:https://www.prnewswire.com/news-releases/behavioral-health-service-navigation-program-is-transforming-the-way-members-access-behavioral-health-care-302404917.html

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AiPrise Launches Token Sharing to Reduce Duplicate Compliance Checks

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AiPrise Token Sharing infrastructure enables financial institutions to securely exchange verified customer information, eliminate duplicate compliance work, and collaborate on ongoing compliance requests.

SAN JOSE, Calif., Nov. 12, 2026 /PRNewswire/ — AiPrise, an AI-powered global compliance and verification platform, today announced the launch of AiPrise Token Sharing, a new capability that lets two companies working on the same transaction securely share verified customer information. Each institution keeps full control over its own compliance requirements and decisions.

Repeat business verifications on AiPrise have increased sixfold over the past year, with some businesses verified by as many as 13 different companies over the platform’s history. The growth reflects how payments now move: a single cross-border transaction can involve an on-ramp, a payout partner and local banking providers, each with its own onboarding.

Each of those companies typically collects the same documents and runs its own Know Your Customer (KYC) and Know Your Business (KYB) checks, even when another institution has already verified the information. For compliance teams, that means duplicated work. For the business, it means slower onboarding and delayed transactions.

AiPrise Token Sharing is built to remove that duplication. Rather than sharing only a pass-or-fail verification result, it gives participating companies access to the underlying evidence, including the information provided, checks performed, sources consulted and supporting audit trail. With the verified party’s consent, receiving companies can reuse checks that meet their own requirements, request additional information where necessary and make their own compliance decisions.

alfred, BlindPay, Conduit, dLocal, KAST, Mesta, MoneyGram, nsave, Saber Money, Tazapay and Walapay are among the companies participating in the network.

Breaking Down the Compliance Silos of Global Finance

“Financial services have become deeply interconnected, but compliance is still done in isolation,” said Rushabh Shah, Co-CEO of AiPrise. “The answer isn’t asking institutions to take each other’s decisions at face value. We believe the future of compliance isn’t simply faster verification. It’s letting verified information move between institutions while each keeps its own compliance responsibilities.”

Today, when one institution passes a verification to another, compliance teams have two choices: accept the other institution’s verification as it is, or start over. AiPrise Token Sharing gives them a middle path: reuse what fits their own rules without skipping their own checks. They can reuse KYC and KYB information already collected by a partner where it meets their policy, run only the extra checks their policy requires, and raise any follow-up questions through the same token.

Unlike a one-time handoff, the token stays active for the life of the customer relationship. An institution can ask for more information or answer a request without restarting onboarding or chasing documents over email. For transactions that involve multiple financial platforms, these requests traditionally take three to five days to resolve. By letting institutions work directly through the same token, AiPrise aims to significantly reduce these delays, helping customers activate and transact sooner.

Building Compliance Infrastructure for the Global Economy

AiPrise envisions a financial system where the work behind every verification can be shared and built on across institutions, products and borders, rather than repeated with every new relationship.

Token Sharing lays the groundwork for that future, starting with transactions where institutions already work side by side.

“Businesses shouldn’t have to start from scratch every time they join a new financial platform,” said Chaitanya Sarda, CEO of AiPrise. “We know because we’ve lived it: we were KYB’d 27 times in our first six months, with each bank, payment provider and vendor asking for the same documents and checking the same registries. Verified information should be able to move with businesses as they build new financial relationships, without taking control away from the compliance teams responsible for making those decisions.”

Availability

AiPrise Token Sharing is available to AiPrise customers from today, November 12, 2026.
For more information about AiPrise Token Sharing, visit aiprise.com/features/token-sharing.

About AiPrise

AiPrise is an AI-powered global compliance and verification platform. Through a single API, companies run KYB, KYC, AML screening and document verification across 200+ countries and 500+ government and business registries. AiPrise’s AI agents analyze the results and help compliance teams decide, in minutes instead of days, whether a business or individual is safe to onboard. Leading payment companies, marketplaces, neobanks, crypto platforms and financial institutions rely on AiPrise to scale their compliance, risk and fraud operations globally. AiPrise is backed by Y Combinator and headquartered in San Jose, California. Learn more at aiprise.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/aiprise-launches-token-sharing-to-reduce-duplicate-compliance-checks-302938332.html

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AiPrise Launches Token Sharing to Reduce Duplicate Compliance Checks

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AiPrise Token Sharing infrastructure enables financial institutions to securely exchange verified customer information, eliminate duplicate compliance work, and collaborate on ongoing compliance requests.

SAN JOSE, Calif., Nov. 12, 2026 /PRNewswire/ — AiPrise, an AI-powered global compliance and verification platform, today announced the launch of AiPrise Token Sharing, a new capability that lets two companies working on the same transaction securely share verified customer information. Each institution keeps full control over its own compliance requirements and decisions.

Repeat business verifications on AiPrise have increased sixfold over the past year, with some businesses verified by as many as 13 different companies over the platform’s history. The growth reflects how payments now move: a single cross-border transaction can involve an on-ramp, a payout partner and local banking providers, each with its own onboarding.

Each of those companies typically collects the same documents and runs its own Know Your Customer (KYC) and Know Your Business (KYB) checks, even when another institution has already verified the information. For compliance teams, that means duplicated work. For the business, it means slower onboarding and delayed transactions.

AiPrise Token Sharing is built to remove that duplication. Rather than sharing only a pass-or-fail verification result, it gives participating companies access to the underlying evidence, including the information provided, checks performed, sources consulted and supporting audit trail. With the verified party’s consent, receiving companies can reuse checks that meet their own requirements, request additional information where necessary and make their own compliance decisions.

alfred, BlindPay, Conduit, dLocal, KAST, Mesta, MoneyGram, nsave, Saber Money, Tazapay and Walapay are among the companies participating in the network.

Breaking Down the Compliance Silos of Global Finance

“Financial services have become deeply interconnected, but compliance is still done in isolation,” said Rushabh Shah, Co-CEO of AiPrise. “The answer isn’t asking institutions to take each other’s decisions at face value. We believe the future of compliance isn’t simply faster verification. It’s letting verified information move between institutions while each keeps its own compliance responsibilities.”

Today, when one institution passes a verification to another, compliance teams have two choices: accept the other institution’s verification as it is, or start over. AiPrise Token Sharing gives them a middle path: reuse what fits their own rules without skipping their own checks. They can reuse KYC and KYB information already collected by a partner where it meets their policy, run only the extra checks their policy requires, and raise any follow-up questions through the same token.

Unlike a one-time handoff, the token stays active for the life of the customer relationship. An institution can ask for more information or answer a request without restarting onboarding or chasing documents over email. For transactions that involve multiple financial platforms, these requests traditionally take three to five days to resolve. By letting institutions work directly through the same token, AiPrise aims to significantly reduce these delays, helping customers activate and transact sooner.

Building Compliance Infrastructure for the Global Economy

AiPrise envisions a financial system where the work behind every verification can be shared and built on across institutions, products and borders, rather than repeated with every new relationship.

Token Sharing lays the groundwork for that future, starting with transactions where institutions already work side by side.

“Businesses shouldn’t have to start from scratch every time they join a new financial platform,” said Chaitanya Sarda, CEO of AiPrise. “We know because we’ve lived it: we were KYB’d 27 times in our first six months, with each bank, payment provider and vendor asking for the same documents and checking the same registries. Verified information should be able to move with businesses as they build new financial relationships, without taking control away from the compliance teams responsible for making those decisions.”

Availability

AiPrise Token Sharing is available to AiPrise customers from today, November 12, 2026.
For more information about AiPrise Token Sharing, visit aiprise.com/features/token-sharing.

About AiPrise

AiPrise is an AI-powered global compliance and verification platform. Through a single API, companies run KYB, KYC, AML screening and document verification across 200+ countries and 500+ government and business registries. AiPrise’s AI agents analyze the results and help compliance teams decide, in minutes instead of days, whether a business or individual is safe to onboard. Leading payment companies, marketplaces, neobanks, crypto platforms and financial institutions rely on AiPrise to scale their compliance, risk and fraud operations globally. AiPrise is backed by Y Combinator and headquartered in San Jose, California. Learn more at aiprise.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/aiprise-launches-token-sharing-to-reduce-duplicate-compliance-checks-302938332.html

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Positron AI Named to the Inaugural 2026 AI 100 List of Top Private AI Companies

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Recognition comes amid a period of significant momentum for Positron, following its $875 million Series C and expanding AI inference deployments

RENO, Nev., Nov. 12, 2026 /PRNewswire/ — Positron AI, the AI inference hardware company built to make generative AI dramatically cheaper and more energy-efficient, today announced it has been named to the inaugural 2026 AI 100, the definitive ranking of the top 100 private AI companies in the world, published by Newcomer in collaboration with Bessemer Venture Partners.

The inaugural AI 100 recognizes leading private companies driving innovation across the AI ecosystem. Positron’s inclusion reflects its progress in bringing purpose-built inference technology to market as growing AI adoption drives demand for more cost- and energy-efficient infrastructure.

“We’re honored to be recognized among the companies shaping the future of AI,” said Mitesh Agrawal, CEO of Positron AI. “Making AI inference profitable, scalable and accessible takes advanced technology and a business and supply chain built to serve some of the world’s largest technology companies. Positron combines deep semiconductor and systems expertise with customer-driven development and investor backing to position us for growth. I’m proud of the business we’re building as we serve customers today and develop our next generation of technology, and grateful to our team, customers, partners and investors for their support.”

Positron’s recognition follows a series of major company milestones. In September, the company announced an $875 million Series C financing at a $5 billion valuation to accelerate development of its next-generation Asimov silicon, ramp production of Titan and expand manufacturing capacity. Positron has also deployed more than 50 racks of Atlas, its first-generation inference system, at Oracle Cloud Infrastructure. Most recently, the company announced a partnership with General Compute, which is purchasing Atlas systems and has committed to adopting Titan to support next-generation AI workloads.

The inaugural AI 100 evaluated nominated companies and recognized category leaders across four factors: market leadership (35%), estimated valuation (30%), operating metrics (20%), and people & culture (15%). Only independent AI companies that have not had a majority strategic or private equity M&A transaction or a public listing were eligible. Honorees span foundation models, AI infrastructure and compute, developer tools and agents, AI apps, vertical AI, security, physical AI and robotics, and deeptech and AI for science.

“The artificial intelligence startup set plays by its own rules: there are upstarts with unprecedented revenue growth, companies profiting off of seemingly insatiable inference spending, highly valued speculative research labs, and wildly ambitious robotics companies. These AI native startups are already reshaping the global economy. With our friends at Bessemer, we rethought what matters for the AI age, bringing together the most promising startups harnessing foundation models to transform our digital and physical world,” said Eric Newcomer, founder of Newcomer.

“The AI 100 puts a spotlight on the top 100 companies driving the AI economy forward, built by a generation of founders moving at a speed and scale we’ve never seen before. We’re already seeing that exponential value creation play out across infra, AI applications, and physical AI. The remarkable part is that it’s still early: this inaugural cohort is just the starting point, a natural evolution of our decade-long Cloud 100 franchise,” said Byron Deeter, partner at Bessemer Venture Partners.

The inaugural AI 100 is published at ai100.newcomer.co, and was unveiled live onstage at the Cerebral Valley AI Summit in San Francisco.

About Positron AI
Positron AI builds hardware and software to make AI inference dramatically cheaper and more energy efficient. The company’s shipping product, Atlas, is deployed at hyperscaler scale today, and its next-generation custom silicon, Asimov, tapes out in late 2026 with production in the second half of 2027. Asimov powers Titan, a multi-terabyte-memory inference system for long-context and next-generation AI workloads. Positron’s energy-efficient architecture allows its systems to be deployed in air-cooled or liquid-cooled data centers at varying rack densities, without dependence on constrained HBM or CoWoS supply chains. Learn more at positron.ai.

About Newcomer
Newcomer is a media company covering the business of startups and venture capital, founded by independent journalist Eric Newcomer. We write a newsletter, produce a podcast, host technology summits, and more. https://www.newcomer.co/ 

About Bessemer Venture Partners
Bessemer Venture Partners helps entrepreneurs lay strong foundations from inception to build enduring companies. With more than 155 IPOs and 450-plus portfolio companies across industries, Bessemer supports founders and CEOs from seed through every stage of growth. Bessemer has backed industry-defining companies including Anthropic, Abridge, Canva, LinkedIn, Perplexity, Pinterest, RocketLab, Shopify, ServiceTitan, Toast, and Twilio, and has $20 billion of assets under management. Bessemer invests globally, with investment teams located in San Francisco, Silicon Valley, New York, Boston, London, Bangalore, and Tel Aviv. www.bvp.com 

Media Contact:
Inkhouse
press@positron.ai 

View original content to download multimedia:https://www.prnewswire.com/news-releases/positron-ai-named-to-the-inaugural-2026-ai-100-list-of-top-private-ai-companies-302938023.html

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