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TTEC Introduces Innovative Blended Healthcare Digital Sales Model to Drive Cost Efficiency and Enhance Member Experience

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AUSTIN, Texas, March 27, 2025 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its innovative blended healthcare digital sales model, offering cost-efficient, scalable, and personalized solutions for healthcare organizations.

“Our blended digital sales model redefines how healthcare organizations approach member acquisition and engagement.”

This cutting-edge model operates on a shared technology platform, enabling healthcare organizations to leverage a unified digital sales solution without sacrificing brand identity or data security. By combining TTEC’s award-winning technology with a dedicated pool of highly skilled associates, healthcare organizations can streamline their digital sales operations while delivering tailored, brand-specific interactions.

Key benefits of TTEC’s blended healthcare digital sales model include:

Significant Cost Savings: Organizations may be able to achieve up to 30% cost savings by utilizing a shared operating model that optimizes staffing and technology resources.Enhanced Operational Efficiency: A single cloud-based contact center as a service (CCaaS) platform integrates telephony, CRM, and “quote, shop, and apply” functionalities to simplify processes and reduce overhead.Increased Sales Conversions: Proven strategies and AI-driven insights boost sales conversion rates, allowing healthcare organizations to grow their member base efficiently.Improved Member Satisfaction: Personalized, empathetic support from licensed associates ensures that every customer interaction reflects the brand’s values, driving higher member satisfaction.

“Our blended healthcare digital sales model redefines how healthcare organizations approach member acquisition and engagement,” said John Abou, President of TTEC Engage. “By combining the power of technology with personalized service, we help our clients reduce costs, increase sales, and enhance member experiences — all while maintaining rigorous data security standards.”

Recognizing the critical importance of data security and privacy, TTEC’s model strictly adheres to HIPAA-compliant security protocols. Data is encrypted both at-rest and in-transit using AES 256-bit encryption, ensuring the segregation of client information and maintaining the highest levels of privacy.

With over 20 years of experience supporting healthcare organizations, TTEC continues to innovate and deliver customer-centric digital sales solutions that drive meaningful results.

For more information about TTEC’s healthcare digital sales solutions, visit https://www.ttec.com/industries/healthcare/telesales.

About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company’s TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud 

prevention services. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at ttec.com.

Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566 

View original content to download multimedia:https://www.prnewswire.com/news-releases/ttec-introduces-innovative-blended-healthcare-digital-sales-model-to-drive-cost-efficiency-and-enhance-member-experience-302413607.html

SOURCE TTEC Holdings, Inc.

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Bell’s wireless earns top marks from Rohde & Schwarz as Canada’s Fastest 5G+ Network

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Latest independent ranking reinforces Bell’s network leadership

MONTRÉAL, July 20, 2026 /CNW/ — Bell today announced that its 5G+ network has been ranked Canada’s Fastest 5G+ Network by independent network analysts Rohde & Schwarz SwissQual AG (R&S), adding to its growing list of independent network awards.

Bell ranked first in both R&S’s Fastest 5G+ Network Data Speed Performance Score and Fastest 5G Network Data Speed Score categories based on extensive drive testing across 19 Canadian communities. The recognition builds on Bell’s recent Ookla awards for Canada’s Fastest and Best 5G Network, reinforcing Bell’s position as a leader in wireless performance through both real-world consumer testing and independent engineering analysis.

Bell’s network delivers during the moments that matter most, from everyday connections with family, friends and colleagues to Canada’s biggest cultural and sporting events. Built to perform even when demand is at its highest, Bell’s 5G+ network helped keep customers connected during major events this year, including the Formula 1 Grand Prix in Montréal, the Canadiens’ playoff run and Canada’s summer of soccer.

Since 2020, Bell has invested billions in broadband and wireless infrastructure, expanding its network with faster speeds, greater reliability and advanced capabilities for communities across Canada. This year alone, Bell has upgraded hundreds of towers from 4G to 5G with more on the way.

Quotes

“This recognition from Rohde & Schwarz is another strong validation of Bell’s strategic priority to deliver the best networks. Bell’s 5G+ network delivers the speed and performance Canadians expect, whether they’re streaming, gaming, working or staying connected on the go. Connection is everything, and we’re proud to see our continued investment recognized by another independent third party.”

–    Blaik Kirby, Group President, Consumer and Small Business, Bell

“Based on our 2026 testing of national wireless networks in Canada, Bell delivered the top 5G/5G+ data performance, meaning subscribers can experience faster speeds and more reliable connections, especially in busy urban areas. At Rohde & Schwarz, independent network benchmarking is core to our mission. By providing operators with objective, real-world performance data, we help drive continuous improvement across the industry, ultimately benefiting every subscriber.”

–    Axel Hansmann, CEO Rohde & Schwarz SwissQual AG

To learn more about 5G and 5G+ wireless, please visit Bell.ca/network.

About Bell
Bell is Canada’s largest communications company1, leading the way in advanced fibre and wireless networks, enterprise services and digital media. By delivering next-generation technology that leverages cloud-based and AI-driven solutions, we’re keeping customers connected, informed and entertained while enabling businesses to compete on the world stage. To learn more, please visit Bell.ca or BCE.ca.

1 Based on total revenue and total combined customer connections.

Media inquiries: 
Patricia Garcia
media@bell.ca

Investor inquiries:
Krishna Somers
krishna.somers@bell.ca

SOURCE Bell Canada (MTL)

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Bell’s wireless earns top marks from Rohde & Schwarz as Canada’s Fastest 5G+ Network

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Latest independent ranking reinforces Bell’s network leadership

MONTRÉAL, July 20, 2026 /CNW/ — Bell today announced that its 5G+ network has been ranked Canada’s Fastest 5G+ Network by independent network analysts Rohde & Schwarz SwissQual AG (R&S), adding to its growing list of independent network awards.

Bell ranked first in both R&S’s Fastest 5G+ Network Data Speed Performance Score and Fastest 5G Network Data Speed Score categories based on extensive drive testing across 19 Canadian communities. The recognition builds on Bell’s recent Ookla awards for Canada’s Fastest and Best 5G Network, reinforcing Bell’s position as a leader in wireless performance through both real-world consumer testing and independent engineering analysis.

Bell’s network delivers during the moments that matter most, from everyday connections with family, friends and colleagues to Canada’s biggest cultural and sporting events. Built to perform even when demand is at its highest, Bell’s 5G+ network helped keep customers connected during major events this year, including the Formula 1 Grand Prix in Montréal, the Canadiens’ playoff run and Canada’s summer of soccer.

Since 2020, Bell has invested billions in broadband and wireless infrastructure, expanding its network with faster speeds, greater reliability and advanced capabilities for communities across Canada. This year alone, Bell has upgraded hundreds of towers from 4G to 5G with more on the way.

Quotes

“This recognition from Rohde & Schwarz is another strong validation of Bell’s strategic priority to deliver the best networks. Bell’s 5G+ network delivers the speed and performance Canadians expect, whether they’re streaming, gaming, working or staying connected on the go. Connection is everything, and we’re proud to see our continued investment recognized by another independent third party.”

–    Blaik Kirby, Group President, Consumer and Small Business, Bell

“Based on our 2026 testing of national wireless networks in Canada, Bell delivered the top 5G/5G+ data performance, meaning subscribers can experience faster speeds and more reliable connections, especially in busy urban areas. At Rohde & Schwarz, independent network benchmarking is core to our mission. By providing operators with objective, real-world performance data, we help drive continuous improvement across the industry, ultimately benefiting every subscriber.”

–    Axel Hansmann, CEO Rohde & Schwarz SwissQual AG

To learn more about 5G and 5G+ wireless, please visit Bell.ca/network.

About Bell
Bell is Canada’s largest communications company1, leading the way in advanced fibre and wireless networks, enterprise services and digital media. By delivering next-generation technology that leverages cloud-based and AI-driven solutions, we’re keeping customers connected, informed and entertained while enabling businesses to compete on the world stage. To learn more, please visit Bell.ca or BCE.ca.

1 Based on total revenue and total combined customer connections.

Media inquiries: 
Patricia Garcia
media@bell.ca

Investor inquiries:
Krishna Somers
krishna.somers@bell.ca

SOURCE Bell Canada (MTL)

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Fresenius Medical Care introduces TherapyWise™ analytics for kidney replacement therapy

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Cloud-based platform provides retrospective, program-level insight into kidney replacement therapy delivered in acute and hospital critical care settingsAvailable within NxStage® System One™ with NxView™ 4.0, Fresenius Medical Care’s FDA 510(k)-cleared software platform for kidney replacement therapy in the United StatesAggregates existing therapy and device data to support identification of trends related to workflow interruptions, alarm burden, and variability

BAD HOMBURG, Germany, July 20, 2026 /PRNewswire/ — Fresenius Medical Care, the world’s leading provider of products and services for individuals with renal diseases, today announced the introduction of TherapyWise™, a cloud-based analytics capability available within NxView™ 4.0, the Company’s FDA 510(k)-cleared software platform for use with the NxStage® System One™ in the United States. TherapyWise is designed to provide retrospective, program-level insight into kidney replacement therapy (KRT) delivered in acute and hospital critical care settings.

Kidney replacement therapy in the Intensive Care Unit (ICU) generates large volumes of clinical and operational data, yet trends related to therapy delivery, workflow interruptions, and alarm frequency can be difficult to assess without standardized metrics and aggregated views. TherapyWise consolidates existing data generated at the point of care and presents longitudinal summaries intended to support oversight of KRT programs across ICU units and time periods.

“Digital solutions play an increasingly important role in how critical care teams understand and manage complex therapies,” said Joe Turk, Chief Executive Officer of Care Enablement at Fresenius Medical Care. “TherapyWise reflects our continued focus on innovation in critical care by applying data analytics. This helps hospital and clinical leaders gain visibility into how kidney replacement therapy is delivered across their organizations, supporting informed discussions around workflow, consistency, and quality improvement.”

TherapyWise works by securely transmitting data from the NxStage System One with NxView to a cloud‑based platform, where information is aggregated and displayed across predefined performance indicators. These include program‑level metrics including average delivered dose compared with set dose, average treatment time per cartridge, and alarm frequency trends. The software is intended to support retrospective review and program oversight and is not designed for real‑time, patient‑specific clinical decision‑making, which remains the responsibility of attending clinicians.

TherapyWise is part of Fresenius Medical Care’s NxView 4.0 software platform and broader critical care portfolio, which combines digital infrastructure, clinical expertise, and secure data management to support hospital teams responsible for kidney replacement therapy programs.

To learn more about TherapyWise, please visit https://freseniusmedicalcare.com/en-us/products/critical-care/therapywise/.

About Fresenius Medical Care:
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases of which around 4.5 million patients worldwide regularly undergo dialysis treatment. Through its network of 3,539 dialysis clinics, Fresenius Medical Care provides dialysis treatments for approx. 290,000 patients around the globe. Fresenius Medical Care is also the leading provider of dialysis products such as dialysis machines or dialyzers. Fresenius Medical Care is listed on the Frankfurt Stock Exchange (FME) and on the New York Stock Exchange (FMS).

For more information visit the company’s website at www.freseniusmedicalcare.com.

Disclaimer:
This release contains forward-looking statements that are subject to various risks and uncertainties. Actual results could differ materially from those described in these forward-looking statements due to various factors, including, but not limited to, changes in business, economic and competitive conditions, legal changes, regulatory approvals, results of clinical studies, foreign exchange rate fluctuations, uncertainties in litigation or investigative proceedings, and the availability of financing. These and other risks and uncertainties are detailed in Fresenius Medical Care’s reports filed with the U.S. Securities and Exchange Commission. Fresenius Medical Care does not undertake any responsibility to update the forward-looking statements in this release.

Media contact
Christine Peters
T +49 160 60 66 770
christine.peters@freseniusmedicalcare.com 

Kirsten Stratton
T +1 781 929 8096
kirsten.stratton@freseniusmedicalcare.com 

Contact for analysts and investors
Dr. Dominik Heger
T +49 6172 609 2525
dominik.heger@freseniusmedicalcare.com 

View original content to download multimedia:https://www.prnewswire.com/news-releases/fresenius-medical-care-introduces-therapywise-analytics-for-kidney-replacement-therapy-302829320.html

SOURCE Fresenius Medical Care Holdings, Inc.

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