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Funnel launches new standalone multifamily AI platform: Fenix, powered by Sierra

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Optional resolution-based pricing model aligns ROI with multifamily owner and manager business outcomes

TAMPA, Fla., April 8, 2025 /PRNewswire/ — Funnel, the proven AI-infused multifamily CRM, today announced the launch of Fenix, in conjunction with selected purchased assets of LeaseHawk and powered by Sierra. Fenix will allow multifamily owners, operators and managers looking to take the first steps toward centralization and a streamlined operating model with tools formerly only available to Funnel platform customers.

Fenix is a new standalone AI product for managers and operators that has been custom-built for multifamily and will transform the entire customer journey, from prospect to resident.Funnel acquired selected LeaseHawk assets — including call center technology, voice AI, call scoring, and standalone self-service tools — and is re-platforming them within Fenix to create better, more flexible solutions for managers and operators.Sierra is a conversational AI platform that helps businesses build better, more human customer experiences, and its technology will be leveraged for the first time in multifamily to power Fenix.

A new chapter for multifamily
Funnel was introduced in 2019 as a platform to enable a new era of flexible operations powered by our renter-centric® CRM. Since then, we’ve had the privilege of working with some of the largest and most pioneering property management companies that were early adopters of centralization. Our vision then and now is that through centralization, AI, and automation, Funnel delivers three wins for everyone in our industry: millions in annual cost savings for operators, bigger and better jobs for teams, and exceptional renter experiences. LeaseHawk has a long history with AI and voice technology, including ACE Insights, which enhances the performance of leasing agents and identifies renter behaviors and trends. Combining this expertise with Funnel’s experience serving more than a million units and optimizing hundreds of millions of conversations across email, text, chat, and voice will accelerate the launch of a more adaptable, standalone AI product that better meets the needs of today’s operators. This move creates a clear runway for operators to grow with us in their centralization journey, starting with standalone AI and evolving into Funnel’s full platform.

What is Fenix and who benefits from it?
Fenix is a new flexible, standalone and scalable AI solution. Unlike AI solutions that attempt to serve multiple industries, Fenix is purpose-built for multifamily and delivers the standalone, industry-specific AI solution needed to provide the high-quality, adaptable support that renters and residents need. It enables:

Owners and managers excited by the promise of centralization, AI and automation and ready to move to this new operating model by scaling efficiencies and driving optimized renter communications. Until now, Funnel customers could not buy a standalone AI product without upgrading to multifamily’s only proven AI-infused CRM.Current (and future) Funnel customers to use agentic AI and improve every step of their leasing process — from inquiry, through application to screening, move-in, residency, and renewal.

“We are thrilled to announce our standalone AI product, Fenix,” said Tyler Christiansen, CEO, Funnel. “We’ve had a privileged seat to go all-in on empowering the new operating model with 9 of the 15 largest apartment owners and hundreds of others who ran their businesses more efficiently, created more engaging careers for their teams, and optimized their prospect and resident experiences. From its inception, Funnel believed in building software for the humans of multifamily, rather than software to replace the humans of multifamily. We are excited to offer Fenix to a new market of operators and managers and help them on their path toward centralization and the new operating model.”

Fenix is powered by Sierra
Sierra is the conversational AI platform co-founded by Bret Taylor — Chair of OpenAI, former Co-CEO of Salesforce, CTO of Meta, and co-creator of Google Maps — and Clay Bavor, an 18-year Google executive where he most recently led Google Labs. Sierra helps businesses build better, more human customer experiences with AI. Through this re-platforming, Fenix is the only company in multifamily with advanced conversational AI capable of executing process-based workflows including — renewals negotiations, mid-lease changes, adding guarantors, ID verification, and more — setting a new benchmark for AI, automation and customer engagement.

Unlike conventional AI tools that simply answer questions, Fenix AI agents — built on Sierra — take a proactive approach to resolving customer inquiries efficiently, boosting self-service resolution rates and average handle time. Fenix customers can quickly and easily adapt the tone, response cadence, and personalization of responses through a unique workflow studio.

“We are excited to partner with Fenix and Funnel to bring the best customer experience to renters and best value to owners and managers,” said Clay Bavor, co-founder of Sierra. “Our AI agents are easy to communicate with, not only understanding and answering people’s questions but also solving their problems — reducing friction, improving efficiency and enhancing the experience for both renters and multifamily operators.”

Resolution-based pricing — only pay for what’s working
AI’s capabilities have evolved beyond basic automation to delivering real resolution, and the industry deserves a pricing model that reflects that change: resolution-based pricing. Operators shouldn’t be pigeonholed into paying based on a unit count or seat basis, but rather will have the option to align on the actual results Fenix delivers or the tasks it completes. This approach ensures operators are only paying for what actually gets done and demonstrates Fenix’s ability to provide true ROI.

“As one of LeaseHawk’s earliest customers and a co-development partner, we saw firsthand how AI could transform an industry,” said Josh Gampp, SVP and Chief Technology Officer at UDR, Inc. “Funnel has a proven track record of building multifamily-specific best-in-class technology and working hand-in-hand with their partners to innovate not just their products, but the entire multifamily operating model. There’s no better company to evolve the entire industry’s adoption of the new operating model through AI and agentic automations.”

Media Contact:

Funnel 
Hannah O’Leary
Sr. Manager, Corporate Communications
hannah.oleary@funnelleasing.com

About Funnel
Funnel provides a win to three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who demand a better customer experience. Funnel’s proven AI-infused CRM is the enterprise-grade solution industry leaders, owners, and operators trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric® platform can provide. We call it Renter Management Software; our clients call it the new operating model.

About Fenix
Fenix ushers in the next era of the new operating model and AI to multifamily. Fenix is both a standalone multifamily AI solution that goes beyond answering questions to actually solving problems and intelligently powers Funnel’s Prospect and Resident AI agentic workflows transforming the renter experience. With optional resolution-based pricing, operators only pay for real results — ensuring AI works as hard as their teams, and in partnership with their teams. Fenix is backed by Funnel, the industry leader in Renter-Centric® technology.

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EA Automatic Announces Next Generation Intelligent Trading Solutions Built for Performance, Precision, and Long-Term Growth

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Redefining algorithmic trading through personalized strategies, AI-enhanced systems, and expert human oversight

LONDON, April 29, 2026 /PRNewswire/ — In today’s fast-moving financial landscape, where market conditions shift in seconds and opportunities are often measured in milliseconds, traders and investors are increasingly turning to technology to stay competitive. EA Automatic has officially announced the launch and expansion of its intelligent automated trading solutions, designed to deliver precision, adaptability, and performance without sacrificing strategic control.

Positioned at the intersection of advanced technology and real-world trading expertise, EA Automatic is setting a new standard in algorithmic trading. The company offers more than just trading bots. It delivers fully integrated trading systems built around the individual goals, risk tolerance, and long-term ambitions of each client.

At its core, EA Automatic is driven by a simple but powerful philosophy. Automation alone is not enough. True success in trading comes from combining intelligent systems with informed human decision-making. This belief has shaped every aspect of the company’s platform, resulting in solutions that go beyond execution to deliver meaningful, consistent performance.

A Personalized Approach to Automated Trading

One of the defining features of EA Automatic is its commitment to customization. In an industry where many platforms rely on rigid, one-size-fits-all models, EA Automatic takes a fundamentally different approach.

Every investor is unique. Financial goals, risk appetite, and investment timelines vary widely from one individual to another. Recognizing this, EA Automatic designs and deploys trading strategies that are tailored specifically to each client’s profile.

Whether the objective is steady monthly income, capital preservation, or aggressive growth through higher risk strategies, the platform adapts accordingly. By aligning each system with clearly defined goals, EA Automatic ensures that clients are not simply participating in the market but doing so with purpose and direction.

This level of personalization is further enhanced through smart diversification. Rather than relying on a single strategy or market condition, EA Automatic spreads risk intelligently across multiple approaches. This creates a more stable trading environment and helps protect capital even during periods of volatility.

Advanced Technology Built on Real Trading Insight

The EA Automatic platform is the result of more than two and a half years of focused development. During this time, the company has worked to integrate cutting-edge artificial intelligence with practical trading knowledge gained from real market experience.

The result is a system that does not rely solely on algorithms but uses AI to enhance decision-making. Automation handles the speed and efficiency required for modern trading, executing trades with precision and consistency. At the same time, human expertise remains a critical component of the process.

A dedicated team of professional traders continuously monitors performance, evaluates market conditions, and adjusts strategies as needed. This dynamic approach allows the platform to respond to changes in real time while maintaining a structured and disciplined trading framework.

By combining machine efficiency with human oversight, EA Automatic delivers a balanced solution that minimizes emotional decision-making while retaining the flexibility needed to adapt in unpredictable markets.

A Strong Focus on Risk Management and Stability

In an environment where many trading services focus on rapid gains and unrealistic promises, EA Automatic takes a more disciplined and transparent approach. The company places risk management at the center of its strategy development process.

Rather than promising overnight success, EA Automatic emphasizes consistency, structure, and long-term sustainability. Every system is built on proven methodologies designed to reduce unnecessary exposure and protect client capital.

Key risk management principles are embedded into each strategy, including controlled position sizing, diversified asset allocation, and continuous performance monitoring. These elements work together to create a trading experience that prioritizes stability without sacrificing growth potential.

By removing emotional bias and guesswork from the equation, EA Automatic enables clients to engage with the market in a more rational and controlled manner. This structured approach is particularly valuable in volatile conditions, where impulsive decisions can lead to significant losses.

Ongoing Support and a Clear Path to Growth

EA Automatic understands that successful trading is not just about technology. It is also about support, guidance, and transparency. Clients are not left to navigate the platform on their own. Instead, they gain access to a complete trading ecosystem designed to support long-term success.

From initial onboarding to ongoing strategy adjustments, the EA Automatic team works closely with clients to ensure that their systems remain aligned with their evolving goals. This continuous support helps build confidence and allows investors to focus on growth rather than day-to-day market fluctuations.

The company’s commitment to clarity and communication further strengthens this relationship. Clients receive insights into how their strategies operate, what factors influence performance, and how adjustments are made in response to changing conditions.

This level of engagement transforms the trading experience from a passive process into a guided journey, where clients are empowered with both tools and understanding.

Redefining What Automated Trading Means

As automation becomes increasingly common in the financial world, the distinction between basic tools and intelligent systems is becoming more important. EA Automatic is leading this shift by redefining what automated trading can and should be.

Instead of offering standalone bots, the company delivers comprehensive solutions that integrate strategy, technology, and expertise. This approach ensures that clients are not simply executing trades but participating in a structured and well-managed investment process.

By focusing on personalization, advanced technology, and disciplined risk management, EA Automatic is creating a model that is both scalable and sustainable. It is a model designed not for short term speculation but for long term financial growth.

About EA Automatic

EA Automatic is a London-based financial technology company specializing in intelligent automated trading solutions. With a focus on combining artificial intelligence with real trader expertise, the company develops customized algorithmic strategies tailored to individual investment goals and risk profiles.

Built over more than two and a half years of development, the EA Automatic platform emphasizes precision, adaptability, and risk management. Clients benefit from continuous monitoring, expert oversight, and a structured approach designed to deliver consistent results over time.

EA Automatic is committed to helping investors navigate the complexities of modern financial markets with confidence, clarity, and control.

Contact:
EA Automatic
Website https://ea-automatic.com
Email support@ea-automatic.com

Watch the video: Clinton & David Interview [EA Automatic Review]

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New Blog Series from Commercial Credit Group (CCG) Helps Businesses Make Smarter Equipment Financing Decisions for Long-Term Growth

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CHARLOTTE, N.C., Apr. 29, 2026 /PRNewswire/ — Drawing on more than two decades of working alongside equipment owners across industries and economic cycles, Commercial Credit Group (CCG) has launched a new thought leadership series focused on the real‑world lessons that shape resilient, growth‑oriented businesses.

The five‑part blog series, Lessons From Over 20 Years of Equipment Financing, draws from the experiences of CCG’s leadership team as they’ve partnered with equipment owners across industries and economic cycles. Rather than focusing on short-term market trends, the series delivers real-world insights that help companies evaluate financing strategies, avoid common pitfalls, and align equipment investments with long-term business goals.

For companies considering equipment purchases, expansion, or refinancing, the series provides perspective on:

How successful equipment owners structure financing decisions to support cash flow and growth

Common mistakes that can limit flexibility or create risk over time

Proven principles that hold up across changing markets, interest rate environments, and business cycles

“After more than 20 years of financing equipment through multiple market cycles, we’ve seen firsthand that while the market evolves, the fundamentals of lending and responsible growth haven’t changed,” said CEO and founder, Dan McDonough. “This series is designed to help equipment-focused businesses make smarter decisions today that still serve them years down the road.”

The series is particularly relevant for owners, executives, and finance leaders in construction, transportation, manufacturing, and waste industries who want to better understand how financing choices impact operational flexibility and long-term performance.

The Lessons From Over 20 Years of Equipment Financing series is now available on the CCG website. Readers are encouraged to explore the full series to gain practical insights drawn directly from decades of real-world financing experience.

About Commercial Credit Group Inc.:

Commercial Credit Group Inc., a wholly owned subsidiary of Commercial Credit, Inc., is an independent commercial finance company that provides equipment loans and leases to small and mid-sized businesses in the construction, fleet transportation, machine tool, manufacturing, and waste industries. The company’s sales force is located throughout North America. Since its inception in 2004, CCG has originated over $8 billion in equipment loans and leases. CCG is headquartered in Charlotte, NC. For more information, please visit www.commercialcreditgroup.com.

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Frost & Sullivan Institute Announces Visionary Leadership Best Practices Recognition and This Year’s Honorees

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SAN ANTONIO, April 29, 2026 /PRNewswire/ — The Frost & Sullivan Institute (FSI) is pleased to unveil this year’s recipients of the Visionary Leadership Best Practices Recognition. These individuals exemplify purpose-driven leadership, bold innovation, and measurable impact aligned with FSI’s mission to inspire solutions that advance Education, Environment, Healthcare, Human Rights, Infrastructure, Security, and Economic Progress.

These distinguished leaders have demonstrated exceptional commitment to creating long-term, systemic impact, whether through pioneering environmental solutions, transforming access to education or healthcare, improving social infrastructure, or advancing community well-being.

“At the Frost & Sullivan Institute, we believe change accelerates when we recognize and celebrate those who lead with courage and clarity. This year’s honorees remind us that visionary leadership is not just about bold ideas but about creating meaningful outcomes that uplift people and communities,” said David Frigstad, Executive Director, Frost & Sullivan Institute.  

Our evaluation process is grounded in a best practices framework, assessing nominees across three parameters namely Impact, Innovation, and Implementation. A panel of experts conducts a structured review, followed by benchmarking and consensus-building to ensure fairness, credibility, and alignment with FSI’s seven global priority areas. The final honorees represent leaders whose work shows clear, sustained, and scalable impact.

The list of visionary leaders for 2026 includes:

Aadith Moorthy

Ai-jen Poo

Aki Ra

Akshay Saxena

Alex Kelly

Alex Stephany

Aline Sara

Amira Yahyaoui

Ana Bella Estévez Jiménez de los Galanes

Andrew Bastawrous

Anna Luísa Beserra Santos

Anna‑Lena von Hodenberg

Anshu Gupta

Anshu Sharma

Asma Mansour

Atul Gawande

Barbara Mutabazi

Barbarita Lara

Blaise Judja-Sato

Boyan Slat

Brigitha Faustin

Bruce Schneier

Catalina Escobar

Colette Pichon Battle

Connor Schoen

Diana Johanna Willemina Theresia Nijboer

Dr Mihai Ranete

Dr. Abhay Bang

Dr. Alex Dehgan

Dr. Devi Shetty

Dr. Katrin Schuhen

Dr. Peter Rohloff

Dr. Rebecca Onie

Dr. Rebecca Richards-Kortum

Dr. Tan See Leng

Dr. Tererai Trent

Esra’a Al Shafei

Esther Kimani

Esther Olalude

Fábio Luiz de Oliveira Rosa

Faith Kuya

Fatemah (Fatema) Alzelzela

Feliciano Reyna

Gillian Henker

Harish Hande

Hasina Kharbhih

HH Sheikha Intisar AlSaba

Irene Mbari‑Kirika

Jairo Trad

Jason Ballard

Javier Goyeneche

Jay Chaudhry

Jayshree Satpute

About Frost & Sullivan Institute

The Frost & Sullivan Institute (FSI) is a non-profit organization dedicated to utilizing business practices to address global priorities. The genesis of the institute goes back to the vision of either creating or becoming part of a solution that addresses threats to humanity. The Institute has identified strategic imperatives for transformation and believes that we can truly accelerate innovation to zero. To learn more about FSI, visit www.frostandsullivaninstitute.org

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Media Contact:

Bivechana Gautam
Email: Bivechana.gautam@frost.com

Related Links:
www.frost.com
www.frostandsullivaninstitute.org

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