Technology
IBM RELEASES FIRST-QUARTER RESULTS
Published
2 years agoon
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Results exceed expectations driven by strong Software revenue growth, significant gross margin expansion and solid free cash flow
ARMONK, N.Y., April 23, 2025 /PRNewswire/ — IBM (NYSE: IBM) today announced first-quarter 2025 earnings results.
“We exceeded expectations for revenue, profitability and free cash flow in the quarter, led by strength across our Software portfolio. There continues to be strong demand for generative AI and our book of business stands at more than $6 billion inception-to-date, up more than $1 billion in the quarter,” said Arvind Krishna, IBM chairman, president and chief executive officer. “We remain bullish on the long-term growth opportunities for technology and the global economy. While the macroeconomic environment is fluid, based on what we know today, we are maintaining our full-year expectations for revenue growth and free cash flow.”
First-Quarter Highlights
Revenue
– Revenue of $14.5 billion, up 1 percent, up 2 percent at constant currency
– Software revenue up 7 percent, up 9 percent at constant currency
– Consulting revenue down 2 percent, flat at constant currency
– Infrastructure revenue down 6 percent, down 4 percent at constant currency
Profit
– Gross Profit Margin: GAAP: 55.2 percent, up 170 basis points; Operating (Non-GAAP): 56.6 percent, up 190 basis points
– Pre-Tax Income Margin: GAAP: 8.0 percent, up 50 basis points; Operating (Non-GAAP): 12.0 percent, up 50 basis points
Cash Flow
– Net cash from operating activities of $4.4 billion; free cash flow of $2.0 billion
FIRST-QUARTER 2025 INCOME STATEMENT SUMMARY
Revenue
Gross
Profit
Gross
Profit
Margin
Pre-tax
Income
Pre-tax
Income
Margin
Net
Income
Diluted
Earnings
Per Share
GAAP from
Continuing
Operations
$ 14.5 B
$ 8.0 B
55.2
%
$ 1.2 B
8.0
%
$ 1.1 B
$ 1.12
Year/Year
1
%(1)
4
%
1.7
Pts
8
%
0.5
Pts
(33)
%(2)
(34)
%
Operating
(Non-GAAP)
$ 8.2 B
56.6
%
$ 1.7 B
12.0
%
$ 1.5 B
$ 1.60
Year/Year
4
%
1.9
Pts
5
%
0.5
Pts
(3)
%
(5)
%
(1) 2% at constant currency.
(2) GAAP 2024 net income includes a benefit from income taxes due to the resolution of certain tax audit matters.
“Revenue growth, once again led by Software, combined with our productivity initiatives, drove significant gross margin expansion and operating leverage in the quarter,” said James Kavanaugh, IBM senior vice president and chief financial officer. “With our focus on the fundamentals of our business, we continue to maintain a strong liquidity position and yield solid free cash flow. This enables us to both invest in our business and return value to shareholders through dividends.”
Segment Results for First Quarter
Software — revenues of $6.3 billion, up 7 percent, up 9 percent at constant currency:
– Hybrid Cloud (Red Hat) up 12 percent, up 13 percent at constant currency
– Automation up 14 percent, up 15 percent at constant currency
– Data up 5 percent, up 7 percent at constant currency
– Transaction Processing flat, up 2 percent at constant currency
Consulting — revenues of $5.1 billion, down 2 percent, flat at constant currency:
– Strategy and Technology down 3 percent, down 1 percent at constant currency
– Intelligent Operations down 2 percent, flat at constant currency
Infrastructure — revenues of $2.9 billion, down 6 percent, down 4 percent at constant currency:
– Hybrid Infrastructure down 9 percent, down 7 percent at constant currency
— IBM Z down 15 percent, down 14 percent at constant currency
— Distributed Infrastructure down 5 percent, down 4 percent at constant currency
– Infrastructure Support down 3 percent, flat at constant currency
Financing — revenues of $0.2 billion, down 1 percent, up 2 percent at constant currency
Cash Flow and Balance Sheet
In the first quarter, the company generated net cash from operating activities of $4.4 billion, up $0.2 billion year to year. IBM’s free cash flow was $2.0 billion, up $0.1 billion year to year. The company returned $1.5 billion to shareholders in dividends in the first quarter and invested $7.1 billion in acquisitions, including the acquisition of HashiCorp.
IBM ended the first quarter with $17.6 billion of cash, restricted cash and marketable securities, up $2.8 billion from year-end 2024. Debt, including IBM Financing debt of $10.0 billion, totaled $63.3 billion, up $8.3 billion year to date.
Expectations
Revenue: The company continues to expect full-year constant currency revenue growth of at least 5 percent. At current foreign exchange rates, currency is expected to be about a one to one-and-a-half-point tailwind to growth for the year.
– The company expects second-quarter revenue to be in the range of $16.40 billion to $16.75 billion.
Free cash flow: The company continues to expect about $13.5 billion in free cash flow for the full year.
Forward-Looking and Cautionary Statements
Except for the historical information and discussions contained herein, statements contained in this release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company’s current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially, including, but not limited to, the following: a downturn in economic environment and client spending budgets; a failure of the company’s innovation initiatives; damage to the company’s reputation; risks from investing in growth opportunities; failure of the company’s intellectual property portfolio to prevent competitive offerings and the failure of the company to obtain necessary licenses; the company’s ability to successfully manage acquisitions, alliances and divestitures, including integration challenges, failure to achieve objectives, the assumption or retention of liabilities and higher debt levels; fluctuations in financial results; impact of local legal, economic, political, health and other conditions; the company’s failure to meet growth and productivity objectives; ineffective internal controls; the company’s use of accounting estimates; impairment of the company’s goodwill or amortizable intangible assets; the company’s ability to attract and retain key employees and its reliance on critical skills; impacts of relationships with critical suppliers; product and service quality issues; the development and use of AI and generative AI, including the company’s increased offerings and use of AI-based technologies; impacts of business with government clients; reliance on third party distribution channels and ecosystems; cybersecurity, privacy, and AI considerations; adverse effects related to climate change and other environmental matters; tax matters; legal proceedings and investigatory risks; the company’s pension plans; currency fluctuations and customer financing risks; impact of changes in market liquidity conditions and customer credit risk on receivables; risk factors related to IBM securities; and other risks, uncertainties and factors discussed in the company’s Form 10-Qs, Form 10-K and in the company’s other filings with the U.S. Securities and Exchange Commission or in materials incorporated therein by reference.
Any forward-looking statement in this release speaks only as of the date on which it is made. Except as required by law, the company assumes no obligation to update or revise any forward-looking statements.
Presentation of Information in this Press Release
For generative AI, book of business includes Software transactional revenue, SaaS Annual Contract Value and Consulting signings. The generative AI book of business is further defined within Exhibit 99.2 in the Form 8-K that includes this press release.
In an effort to provide investors with additional information regarding the company’s results as determined by generally accepted accounting principles (GAAP), the company has also disclosed in this press release the following non-GAAP information, which management believes provides useful information to investors:
IBM results —
adjusting for currency (i.e., at constant currency);
presenting operating (non-GAAP) earnings per share amounts and related income statement items;
free cash flow;
net cash from operating activities excluding IBM Financing receivables;
adjusted EBITDA.
The rationale for management’s use of these non-GAAP measures is included in Exhibit 99.2 in the Form 8-K that includes this press release and is being submitted today to the SEC.
Conference Call and Webcast
IBM’s regular quarterly earnings conference call is scheduled to begin at 5:00 p.m. ET, today. The Webcast may be accessed via a link at https://www.ibm.com/investor/events/earnings-1q25. Presentation charts will be available shortly before the Webcast.
Financial Results Below (certain amounts may not add due to use of rounded numbers; percentages presented are calculated from the underlying whole-dollar amounts).
Contact: IBM
Sarah Meron, 347-891-1770
sarah.meron@ibm.com
Tim Davidson, 914-844-7847
tfdavids@us.ibm.com
INTERNATIONAL BUSINESS MACHINES CORPORATION
COMPARATIVE FINANCIAL RESULTS
(Unaudited; Dollars in millions except per share amounts)
Three Months Ended
March 31,
2025
2024
REVENUE BY SEGMENT
Software
$ 6,336
$ 5,899
Consulting
5,068
5,186
Infrastructure
2,886
3,076
Financing
191
193
Other
61
108
TOTAL REVENUE
14,541
14,462
GROSS PROFIT
8,031
7,742
GROSS PROFIT MARGIN
Software
83.6
%
82.4
%
Consulting
27.3
%
25.3
%
Infrastructure
52.8
%
54.2
%
Financing
45.8
%
48.5
%
TOTAL GROSS PROFIT MARGIN
55.2
%
53.5
%
EXPENSE AND OTHER INCOME
SG&A
4,886
4,974
R&D
1,950
1,796
Intellectual property and custom development income
(253)
(216)
Other (income) and expense
(165)
(317)
Interest expense
455
432
TOTAL EXPENSE AND OTHER INCOME
6,873
6,669
INCOME FROM CONTINUING OPERATIONS
BEFORE INCOME TAXES
1,158
1,074
Pre-tax margin
8.0
%
7.4
%
Provision for/(Benefit from) income taxes (1)
103
(502)
Effective tax rate (1)
8.9
%
(46.7)
%
INCOME FROM CONTINUING OPERATIONS
$ 1,054
$ 1,575
DISCONTINUED OPERATIONS
Income from discontinued operations, net of taxes
1
30
NET INCOME
$ 1,055
$ 1,605
EARNINGS PER SHARE OF COMMON STOCK
Assuming Dilution
Continuing Operations
$ 1.12
$ 1.69
Discontinued Operations
$ 0.00
$ 0.03
TOTAL
$ 1.12
$ 1.72
Basic
Continuing Operations
$ 1.14
$ 1.72
Discontinued Operations
$ 0.00
$ 0.03
TOTAL
$ 1.14
$ 1.75
WEIGHTED-AVERAGE NUMBER OF COMMON SHARES OUTSTANDING (M’s)
Assuming Dilution
945.4
933.4
Basic
928.0
917.2
____________________
(1) 2024 includes a benefit from income taxes due to the resolution of certain tax audit matters.
INTERNATIONAL BUSINESS MACHINES CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEET
(Unaudited)
(Dollars in Millions)
At
March 31,
2025
At
December 31,
2024
ASSETS:
Current Assets:
Cash and cash equivalents
$ 11,035
$ 13,947
Restricted cash
126
214
Marketable securities
6,430
644
Notes and accounts receivable – trade, net
5,857
6,804
Short-term financing receivables, net
5,715
7,159
Other accounts receivable, net
897
947
Inventories
1,431
1,289
Deferred costs
1,074
959
Prepaid expenses and other current assets
2,770
2,520
Total Current Assets
35,336
34,482
Property, plant and equipment, net
5,742
5,731
Operating right-of-use assets, net
3,323
3,197
Long-term financing receivables, net
4,920
5,353
Prepaid pension assets
7,670
7,492
Deferred costs
769
788
Deferred taxes
7,594
6,978
Goodwill
66,065
60,706
Intangibles, net
12,392
10,660
Investments and sundry assets
1,856
1,787
Total Assets
$ 145,667
$ 137,175
LIABILITIES:
Current Liabilities:
Taxes
$ 1,573
$ 2,033
Short-term debt
6,913
5,089
Accounts payable
3,585
4,032
Deferred income
15,057
13,907
Operating lease liabilities
798
768
Other liabilities
7,179
7,313
Total Current Liabilities
35,106
33,142
Long-term debt
56,371
49,884
Retirement-related obligations
9,536
9,432
Deferred income
3,844
3,622
Operating lease liabilities
2,753
2,655
Other liabilities
11,105
11,048
Total Liabilities
118,714
109,783
EQUITY:
IBM Stockholders’ Equity:
Common stock
61,913
61,380
Retained earnings
150,703
151,163
Treasury stock – at cost
(170,160)
(169,968)
Accumulated other comprehensive income/(loss)
(15,575)
(15,269)
Total IBM Stockholders’ Equity
26,880
27,307
Noncontrolling interests
72
86
Total Equity
26,953
27,393
Total Liabilities and Equity
$ 145,667
$ 137,175
INTERNATIONAL BUSINESS MACHINES CORPORATION
CASH FLOW
(Unaudited)
Three Months Ended
March 31,
(Dollars in Millions)
2025
2024
Net Income from Operations
$ 1,055
$ 1,605
Depreciation/Amortization of Intangibles (1)
1,177
1,132
Stock-based Compensation
401
320
Operating assets and liabilities/Other, net (2)
(350)
(785)
IBM Financing A/R
2,087
1,897
Net Cash Provided by Operating Activities
$ 4,370
$ 4,168
Capital Expenditures, net of payments & proceeds
(321)
(361)
Divestitures, net of cash transferred
(1)
703
Acquisitions, net of cash acquired
(7,098)
(82)
Marketable Securities / Other Investments, net
(5,559)
(4,469)
Net Cash Provided by/(Used in) Investing Activities
$ (12,979)
$ (4,210)
Debt, net of payments & proceeds
7,092
3,382
Dividends
(1,549)
(1,522)
Financing – Other
(100)
17
Net Cash Provided by/(Used in) Financing Activities
$ 5,443
$ 1,877
Effect of Exchange Rate changes on Cash
167
(159)
Net Change in Cash, Cash Equivalents and Restricted Cash
$ (2,999)
$ 1,676
____________________
(1) Includes operating lease right-of-use assets amortization.
(2) 2024 includes the reduction of tax reserves.
INTERNATIONAL BUSINESS MACHINES CORPORATION
GAAP NET INCOME TO ADJUSTED EBITDA RECONCILIATION
(Unaudited)
Three Months Ended
March 31,
(Dollars in Billions)
2025
2024
Yr/Yr
Net Income as reported (GAAP)
$ 1.1
$ 1.6
$ (0.5)
Less: Income from discontinued operations, net of tax
0.0
0.0
0.0
Income from continuing operations
1.1
1.6
(0.5)
Provision for/(Benefit from) income taxes from continuing ops.
0.1
(0.5)
0.6
Pre-tax income from continuing operations (GAAP)
1.2
1.1
0.1
Non-operating adjustments (before tax)
Acquisition-related charges (1)
0.6
0.5
0.1
Non-operating retirement-related costs/(income)
0.0
0.1
(0.1)
Operating (non-GAAP) pre-tax income from continuing ops.
1.7
1.7
0.1
Net interest expense
0.3
0.2
0.0
Depreciation/Amortization of non-acquired intangible assets
0.7
0.7
0.0
Stock-based compensation
0.4
0.3
0.1
Workforce rebalancing charges
0.3
0.4
(0.1)
Corporate (gains) and charges (2)
0.0
(0.2)
0.2
Adjusted EBITDA
$ 3.4
$ 3.0
$ 0.4
___________________
(1) Primarily consists of amortization of acquired intangible assets.
(2) Corporate (gains) and charges primarily consists of unique corporate actions such as gains on divestitures.
INTERNATIONAL BUSINESS MACHINES CORPORATION
SEGMENT DATA
(Unaudited)
Three Months Ended March 31, 2025
(Dollars in Millions)
Software
Consulting
Infrastructure
Financing
Revenue
$ 6,336
$ 5,068
$ 2,886
$ 191
Segment Profit
$ 1,847
$ 558
$ 248
$ 69
Segment Profit Margin
29.1
%
11.0
%
8.6
%
35.8
%
Change YTY Revenue
7.4
%
(2.3)
%
(6.2)
%
(0.8)
%
Change YTY Revenue – Constant Currency
9.0
%
(0.5)
%
(4.3)
%
2.2
%
Three Months Ended March 31, 2024
(Dollars in Millions)
Software
Consulting
Infrastructure
Financing
Revenue
$ 5,899
$ 5,186
$ 3,076
$ 193
Segment Profit
$ 1,500
$ 424
$ 311
$ 92
Segment Profit Margin
25.4
%
8.2
%
10.1
%
47.7
%
INTERNATIONAL BUSINESS MACHINES CORPORATION
U.S. GAAP TO OPERATING (Non-GAAP) RESULTS RECONCILIATION
(Unaudited; Dollars in millions except per share amounts)
Three Months Ended March 31, 2025
Continuing Operations
GAAP
Acquisition-
Related
Adjustments (1)
Retirement-
Related
Adjustments (2)
Tax
Reform
Impacts
Operating
(Non-
GAAP)
Gross Profit
$ 8,031
$ 201
$ —
$ —
$ 8,232
Gross Profit Margin
55.2
%
1.4
pts
—
pts
—
pts
56.6
%
SG&A
$ 4,886
$ (353)
$ —
$ —
$ 4,533
R&D
1,950
(4)
—
—
1,946
Other (Income) & Expense
(165)
—
(23)
—
(187)
Total Expense & Other (Income)
6,873
(357)
(23)
—
6,494
Pre-tax Income from Continuing Operations
1,158
557
23
—
1,738
Pre-tax Income Margin from Continuing
Operations
8.0
%
3.8
pts
0.2
pts
—
pts
12.0
%
Provision for/(Benefit from) Income Taxes (3)
$ 103
$ 128
$ (12)
$ 2
$ 221
Effective Tax Rate
8.9
%
4.5
pts
(0.8)
pts
0.1
pts
12.7
%
Income from Continuing Operations
$ 1,054
$ 429
$ 35
$ (2)
$ 1,517
Income Margin from Continuing Operations
7.3
%
3.0
pts
0.2
pts
0.0
pts
10.4
%
Diluted Earnings Per Share: Continuing
Operations
$ 1.12
$ 0.45
$ 0.04
$ 0.00
$ 1.60
Three Months Ended March 31, 2024
Continuing Operations
GAAP
Acquisition-
Related
Adjustments (1)
Retirement-
Related
Adjustments (2)
Tax
Reform
Impacts (4)
Operating
(Non-
GAAP)
Gross Profit
$ 7,742
$ 170
$ —
$ —
$ 7,913
Gross Profit Margin
53.5
%
1.2
pts
—
pts
—
pts
54.7
%
SG&A
$ 4,974
$ (268)
$ —
$ —
$ 4,706
R&D
1,796
—
—
—
1,796
Other (Income) & Expense
(317)
(50)
(96)
—
(463)
Total Expense & Other (Income)
6,669
(318)
(96)
—
6,255
Pre-tax Income from Continuing Operations
1,074
488
96
—
1,658
Pre-tax Income Margin from Continuing
Operations
7.4
%
3.4
pts
0.7
pts
—
pts
11.5
%
Provision for/(Benefit from) Income Taxes (3)
$ (502)
$ 142
$ 5
$ 448
$ 94
Effective Tax Rate
(46.7)
%
22.3
pts
3.0
pts
27.0
pts
5.6
%
Income from Continuing Operations
$ 1,575
$ 346
$ 91
$ (448)
$ 1,564
Income Margin from Continuing Operations
10.9
%
2.4
pts
0.6
pts
(3.1)
pts
10.8
%
Diluted Earnings Per Share: Continuing
Operations
$ 1.69
$ 0.37
$ 0.10
$ (0.48)
$ 1.68
____________________
(1) Includes amortization of acquired intangible assets, in-process R&D, transaction costs, applicable retention, restructuring and related expenses, tax charges related to
acquisition integration and pre-closing charges, such as financing costs. 2024 also includes a loss of $50 million on foreign exchange derivative contracts entered into by the
company prior to the acquisition of StreamSets and webMethods from Software AG.
(2) Includes amortization of prior service costs, interest cost, expected return on plan assets, amortized actuarial gains/losses, the impacts of any plan curtailments/settlements and
pension insolvency costs and other costs.
(3) The tax impact on operating (non-GAAP) pre-tax income from continuing operations is calculated under the same accounting principles applied to the GAAP pre-tax income.
(4) 2024 includes a benefit from income taxes due to the resolution of certain tax audit matters.
INTERNATIONAL BUSINESS MACHINES CORPORATION
GAAP OPERATING CASH FLOW TO FREE CASH FLOW RECONCILIATION
(Unaudited)
Three Months Ended
March 31,
(Dollars in Millions)
2025
2024
Net Cash from Operations per GAAP
$ 4,370
$ 4,168
Less: change in IBM Financing receivables
2,087
1,897
Net cash from operating activities excl. IBM Financing receivables
2,283
2,271
Capital Expenditures, net
(321)
(361)
Free Cash Flow
$ 1,962
$ 1,910
INTERNATIONAL BUSINESS MACHINES CORPORATION
GAAP OPERATING CASH FLOW TO ADJUSTED EBITDA RECONCILIATION
(Unaudited)
Three Months Ended
March 31,
(Dollars in Billions)
2025
2024
Net Cash Provided by Operating Activities
$ 4.4
$ 4.2
Add:
Net interest expense
0.3
0.2
Provision for/(Benefit from) income taxes from continuing operations
0.1
(0.5)
Less change in:
Financing receivables
2.1
1.9
Other assets and liabilities/other, net (1)
(0.7)
(1.0)
Adjusted EBITDA
$ 3.4
$ 3.0
____________________
(1) Other assets and liabilities/other, net mainly consists of Operating assets and liabilities/Other, net in the Cash Flow chart, workforce
rebalancing charges, non-operating impacts and corporate (gains) and charges.
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SOURCE IBM
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Vantrue N2X: 36% off — $159.99 (regular price: $249.99)
Vantrue N4S: 44% off — $199.99 (regular price: $359.99)
Wave 2: November 11–21, 2026
Vantrue E1 Pro S: 35% off — $129.99 (regular price: $199.99)
Vantrue N5S: 36% off — $293.99 (regular price: $459.99)
Vantrue N4 Pro S: 40% off — $279.99 (regular price: $469.99)
Exclusive Bidding Events Add More Excitement
In addition to the promotional pricing, Vantrue will host two special bidding events, offering participants another way to pursue selected dash cams at competitive prices.
BID #1: November 5–7, 2026 — Bid on featured products for a chance to secure them at a lower price.BID #2: November 12–14, 2026 — Return for another opportunity to bid on premium models.
With multiple ways to participate throughout the three-week event, Vantrue’s Black Friday campaign combines savings, interactive rewards, and special shopping opportunities in one destination.
Join Vantrue’s Black Friday Event
From November 1 through November 21, 2026, drivers can explore the latest offers, take part in the prize wheel, and join the bidding events through Vantrue’s official website.
Visit https://www.vantrue.com/ for campaign details and product offers.
About Vantrue
Founded in 2015, Vantrue is a leading global dash cam brand dedicated to providing intelligent, reliable, and user-centric driving solutions. With a focus on innovative technology, dependable performance, and user-friendly design, Vantrue develops dash cams for everyday drivers, families, and professionals on the road. Committed to helping drivers capture every journey with greater confidence and peace of mind, Vantrue continues to innovate to make every drive safer and every moment worth capturing.
Media Contact
Vantrue Media Relations
Email: support@vantrue.net
Website: https://www.vantrue.com
View original content:https://www.prnewswire.com/news-releases/vantrue-announces-early-black-friday-sale-with-up-to-44-off-select-dash-cams-302918196.html
SOURCE Vantrue
Technology
LexisNexis Coplogic Solutions Introduces Field Clarity for LexisNexis® Desk Officer Reporting System (DORS) at IACP 2026
Published
8 hours agoon
October 25, 2026By
A new, modern DORS and Field Clarity, the First AI-Guided Smartphone Video Assistant, Enhances Community Experience and Helps Improve Evidence, Case Building
ORLANDO, Fla., Oct. 25, 2026 /PRNewswire/ — LexisNexis® Coplogic™ Solutions today announced its modernized LexisNexis® Desk Officer Reporting System (DORS) community online reporting solution and the addition of DORS with Field Clarity, an AI-guided video assistant designed to improve field documentation accuracy and enable faster resolution by law enforcement agencies (LEAs). Field Clarity is designed to help community members submit reports to their local LEAs using DORS via intuitive step-by-step instructions. A hands-on experience for DORS with Field Clarity will be available for demonstration during the 2026 International Association of Chiefs of Police (IACP) annual conference.
“Agencies generally look to strategic partners like us not just for technology, but also for relief, reinforcement, and credibility across three tightly connected challenges: public expectation, workforce strain and digital evidence overload,” said Jason LaRue, associate vice president, LexisNexis Coplogic Solutions. “Our modernized LexisNexis Desk Officer Reporting System (DORS) helps agencies improve officer safety along with community member experiences. Field Clarity strengthens video evidence quality and digital evidence management to reduce friction and alleviate strain on a challenged workforce.”
Key Highlights
Integrated into LexisNexis® Desk Officer Reporting System (DORS), Field Clarity is the first AI-Guided video assistant for community member online reporting that:
Transforms data capture from passive intake into intelligent, guided capture to help create more positive officer and civilian mobile-first experiencesDrives more accurate field documentation, evidence and case building to help with faster resolution and enhanced public safetyBenefits civilians submitting reports with intuitive, step-by-step instructions, almost like having a digital assistant with them in real timeBenefits officers by bringing video, photos and scanned data together for a clearer picture of an event without the need to track down additional details
How the DORS with Field Clarity Solution Works
DORS allows each law enforcement agency to collect information directly from civilians on more than 200 incident types based on the needs of their community. DORS and Field Clarity make the filing of an online report experience easier by guiding users intuitively through each step of the process on their smartphone device, similar to having a personal digital assistant. Instead of asking a driver, for example, to fill out forms and guess what’s needed, the Field Clarity conversational interface prompts them to scan their driver’s license, capture a VIN or record a short walkaround video explaining what happened during the incident, all while capturing the data necessary to complete the report.
For civilians, being able to easily film on-scene evidence means less confusion and need for reentries or follow-up by the sworn officer responsible for approving reports. For officers, the benefits include cleaner, more complete accident reports and less time spent requesting and gathering additional details. With reports fed directly into the agency’s Record Management System (RMS), law enforcement also benefits from more efficient workflows and stronger documented cases for their investigators. DORS is used by nearly 600 agencies in North America, saving agencies approximately 900,000 personnel hours and $90 million annually*
“Trust in law enforcement is built one interaction at a time. Every opportunity for a community member to engage with their police department matters, including something as routine as filing a report,” said Sarah E. Connolly, co-founder of Guardian Communications, FBI-LEEDA instructor and retired Baltimore Police lieutenant and PIO. “When technology makes that process easier, improves the quality of information collected and supports a more responsive agency, it has the potential to do more than improve efficiency. It can help strengthen the relationship between law enforcement and the communities they serve.”
LexisNexis Coplogic Solutions delivers solutions and capabilities that can create a clearer line of sight from the field to law enforcement leadership, strengthening the connection between daily operations, workforce support, data management and community trust. DORS with Field Clarity is available through LexisNexis® Command Center, a single access point to the LexisNexis Coplogic Solutions data and analytics solutions suite, including LexisNexis® BuyCrash®, LexisNexis® eCrash and LexisNexis® eCitation solutions. Coplogic Solutions also offers Unified Performance Dashboards for crash and citation mapping and illustrated visualizations, which connect field data with contextual insight in a single, coherent view – so law enforcement leaders can better understand and more confidently explain to their communities not just what is happening in near-real time, but also why.
To speak with Coplogic law enforcement experts about LexisNexis Desk Officer Reporting System (DORS) with Field Clarity and experience the solution firsthand, visit LexisNexis Coplogic Solutions at IACP Booth #941, October 24 – 27, 2026 in Orlando, Florida. To learn more, check out this video: LexisNexis® Desk Officer Reporting System (DORS).
About LexisNexis Risk Solutions
LexisNexis® Risk Solutions provides customers with information-based analytics and decision tools that combine public and industry-specific content with advanced technology and algorithms to assist them in evaluating and predicting risk and enhancing operational efficiency. Headquartered in metro Atlanta, Georgia, the company has offices throughout the world, serves customers in more than 190 countries and territories and is part of RELX. For more information, please visit LexisNexis Risk Solutions.
About LexisNexis Coplogic Solutions
LexisNexis® Coplogic™ Solutions is committed to meeting law enforcement agencies where they are on the road to saving more lives and helping take them where they want to be by delivering an innovative full suite of data sophistication solutions to create workflow efficiencies while delivering world-class crash and citation data and analytics visualizations through advanced technology. Our proven solutions, developed by and specifically for law enforcement, can help agencies operate more effectively, increase services to their communities and improve traffic and overall public safety through electronic, mobile-first authoring capabilities, web-based eCommerce solutions, analytics and more. For more information, please visit risk.lexisnexis.com/Coplogic.
Media Contacts:
Chaz Abbott
LexisNexis Risk Solutions
chaz.abbott@lexisnexisrisk.com
+1 949.922.1167
*Based on a 2025 LexisNexis Coplogic Solutions internal study
View original content to download multimedia:https://www.prnewswire.com/news-releases/lexisnexis-coplogic-solutions-introduces-field-clarity-for-lexisnexis-desk-officer-reporting-system-dors-at-iacp-2026-302918694.html
SOURCE LexisNexis Risk Solutions
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