Connect with us

Technology

TP helps organizations adopt and scale agentic AI with two new AI partnerships

Published

on

TP will integrate agentic AI solutions from emerging tech leaders Ema and Parloa to help clients combine and scale agentic AI with human experts to advance intelligent orchestration of AI and emotional intelligence across customer experience and back-office services.

NEW YORK and PARIS, April 30, 2025 /PRNewswire/ — Global digital services leader TP today announced partnerships with emerging leaders in agentic artificial intelligence (AI), Ema and Parloa. These partnerships advance TP’s goal of delivering a steady pipeline of AI innovations that help clients accelerate AI adoption, enhance customer engagement, and realize value faster across their front-office and back-office activities.

The move underscores TP’s ongoing commitment to driving technological advancements that address evolving market demands. Earlier this year, TP launched a €100 million AI investment program designed to strengthen its leadership in scaling intelligent operations and deliver greater value for its clients. The company’s partnerships with Ema and Parloa mark a new milestone in this strategy, alongside TP’s recent partnership with real-time accent translation software provider Sanas.

Together, these investments focus on innovating the use of advanced AI tools alongside TP Experts to augment their work, enabling Experts to provide more personalized and empathetic customer support and more efficient professional services.

“More than adopting the latest technology, we are orchestrating innovation with a highly skilled team and rigorous standards and processes, all guided by strategic vision built on deep industry expertise,” said Thomas Mackenbrock, TP Group Deputy Chief Executive Officer. “Our mission: to deliver experiences that are smarter, faster, creating value and driving sustainable growth.”

“By blending human expertise and empathy with advanced agentic AI, we are not only transforming customer experience but also propelling our digital transformation forward as we expand beyond traditional CX into high-growth areas that are driving the future of business,” Mackenbrock continued. “In the process, we are also creating new professional opportunities within our company.”

Scaled, Agile and Personalized Voice Engagement and Back-Office Processes

Ema and TP will work jointly with dedicated teams to further enhance and implement Ema’s agentic systems to enterprise needs for a broad variety of tasks. In addition, TP becomes the exclusive global go-to-market partner and integrator of Ema’s AI Agents platforms and solutions for 400+ clients. Last year alone, TP saw double-digit growth in back-office services, a market that is expected to reach approximately $320 billion in the next four years1 driven by the rising demand for digital transformation, coupled with operational and cost efficiency.

“Our collaboration with TP marks a pivotal move toward building the future of work where intelligent, autonomous AI seamlessly integrates with human expertise to elevate both experience and performance,” said Surojit Chatterjee, CEO and co-founder of Ema. “By uniting Ema’s advanced AI agents with TP’s global reach and operational strength, we are enabling organizations to amplify human potential, spark real transformation, and create more agile, inventive, and resilient teams.”

Parloa’s platform seamlessly integrates AI agents with human experts, enabling TP to elevate, automate, and scale multilingual voice engagement for customer interactions. By delegating routine customer voice inquiries to AI, TP Experts can focus on solving more complex, high-impact challenges. Both companies are collaborating closely to further enhance and implement the Parloa suite of solutions and bring them to market. Initially, TP will be Parloa’s strategic go-to market partner for selected target companies.

In addition, TP has the right to invest up to US$15 million in the next financing round of Ema and $10 million in Parloa.

“Our partnership with TP advances how businesses integrate agentic AI with human expertise to drive superior outcomes,” said Malte Kosub, CEO & Founder of Parloa. “For years, the focus was on building faster, more efficient digital channels, often at the expense of more human, voice-based communications which customers prefer because it is naturally easier. With TP, we are enabling their Experts to seamlessly delegate routine customer voice inquiries to our AI agents, thereby unlocking greater capacity to address intricate, high-impact challenges. This collaboration exemplifies how AI can not only transform operational efficiency but also enhance the human touch in delivering forward-thinking solutions that create lasting value for clients.”

Parloa provides agentic AI voice engagement and support in 137 languages and dialects.

1Source: Frost & Sullivan Global Business Process Management Services Forecast to 2029. Published February 2025.

ABOUT EMA
Ema is based in Mountain View, California, and is the leading horizontal agentic AI platform, enabling the largest enterprises to automate entire workflows in any business function end-to-end. With its collection of hundreds of pre-built AI agents and its no-code agent builder platform, Ema can automate any role from Customer Support and HR to Legal and Sales, freeing teams to focus on high context strategic work. Ema was founded in 2023 by Surojit Chatterjee and Souvik Sen, veterans from Google, Coinbase and Okta and employs over 100 people in Mountain View, CA and Bangalore, India. Ema is funded by notable investors like Accel Partners, Section 32, Prosus Ventures and a host of prominent Silicon Valley angels including Sridhar Ramaswamy (CEO, Snowflake), Divesh Makan (Iconiq Capital) and Jerry Yang (Yahoo). For more information, visit https://www.ema.co/.    

ABOUT PARLOA
Parloa is a leading Agentic AI company for enterprise customer service. Parloa’s voice-first platform unites humans and AI in one team to take companies’ service quality to a new level through AI-based customer service, natural-sounding conversations, and outstanding service experiences on the phone and all communication channels. The Parloa platform resolves most customer queries quickly and automatically, allowing contact center agents to focus on complex issues. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs about 300 people in Berlin, Munich, and New York. For more information, visit https://www.parloa.com.

ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2024, Teleperformance reported consolidated revenue of €10,280 million (US$11 billion) and net profit of €523 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.tp.com.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/tp-helps-organizations-adopt-and-scale-agentic-ai-with-two-new-ai-partnerships-302442838.html

SOURCE Teleperformance

Continue Reading

Technology

PopTake joins Stamina Group’s media network through strategic partnership with View the VIBE

Published

on

By

Hosted by Hugo Filipe and Mikael Melo, the Canadian pop culture podcast enters a new chapter as “PopTake, powered by View the VIBE,” with ambitions to reach audiences across Canada and beyond.

TORONTO, Oct. 26, 2026 /CNW/ — Canadian pop culture podcast PopTake, hosted by Hugo Filipe and Mikael Melo, has officially joined Stamina Group’s media network through a strategic partnership with View the VIBE. The collaboration brings together two entertainment-focused platforms with a shared passion for culture, community and storytelling, with plans to expand PopTake’s reach nationally and explore international distribution opportunities.

Now operating as “PopTake, powered by View the VIBE.” Your hot takes on music, pop culture and life. The show will benefit from the publication’s established Canadian audience, editorial platform and industry/distribution relationships while maintaining the independent voice and creative chemistry that have become its signature.

The partnership also builds on Stamina Group’s experience bringing Canadian-produced content to international audiences. Through its globally distributed video podcast Gents Talk, which has secured placement on airline entertainment systems worldwide and through other transportation syndication partners, Stamina Group has established relationships it hopes to leverage to introduce PopTake to audiences beyond Canada.

“Building Stamina Group has always been about amplifying creative voices and connecting audiences through meaningful content,” says Steven Branco, Founder & Chief Creative Officer, Stamina Group Inc. and Editor-in-Chief, View the VIBE. “With PopTake’s focus on pop culture and View the VIBE’s roots in community, culture and entertainment, the partnership felt like a natural fit. Hugo and Mikael have built something special, and we’re excited to help take it further. Building on the international success of Gent’s Talk and our global distribution partnerships, we see an opportunity to bring PopTake to audiences across Canada and around the world.”

Two best friends, plenty of hot takes

Launched in April 2025, PopTake is a weekly entertainment podcast covering music, film, television, celebrity culture and life. Hosted by longtime friends Hugo Filipe and Mikael Melo, the show combines candid commentary, celebrity interviews and social-first content with the energy of a group chat.

Now in its second season, PopTake has built a growing presence on Canada’s entertainment circuit, covering major events including TIFF, the JUNO Awards, the Canadian Screen Awards and Osheaga. Its celebrity interviews have featured the likes of Zara Larsson, Katy Perry, Chloe Bailey, JADE, Perrie Edwards, FLO, Sofi Tukker, Patrick J. Adams, Eric McCormack, Lauren Ash, Simple Plan and Holly Humberstone, and more.

The show also features recognizable segments including Backtrack, where artists identify their songs played backwards; This or That, a rapid-fire celebrity interview format where artists must choose between their own songs; and HotTake or FlopTake, featuring the hosts’ weekly pop culture verdicts.

“PopTake started as two best friends who couldn’t stop talking about pop culture, so we hit record,” says Hugo Filipe, Co-Founder & Co-Host, PopTake. “Partnering with View the VIBE puts our takes in front of an audience that loves this stuff, as much as we do.”

“We strike the balance between professional and fanboy,” adds Mikael Melo, Co-Founder & Co-Host, PopTake . “Our podcast feels like your two internet besties gushing over your favourite artists, and every now and then, we get to interview them. Asking the questions fans actually want answered.”

Beyond the podcast, both hosts bring established entertainment and creative industry experience.

Hugo Filipe is a Toronto-based creative director, photographer and entrepreneur. He leads Mister Mister, a creative studio with clients including H&M, RBC, OVO and Campbell’s, and owns Nosso Studio, which operates two creative spaces in Toronto.

Mikael Melo is a Canadian Screen Award-winning producer, reporter and digital creator whose credits include ET Canada, Big Brother Canada and The Social. He has interviewed international stars including Katy Perry, Olivia Rodrigo and Florence Pugh, and collaborated with brands including Paramount+, Samsung, Sony Pictures and Universal Music Canada.

What’s next for PopTake?

Through the partnership, PopTake will continue producing its weekly podcast and signature social-first content, while exploring expanded editorial collaborations, new sponsors, celebrity interviews, event coverage, branded entertainment opportunities, in-person events and new distribution channels.

The addition of PopTake further strengthens Stamina Group’s growing portfolio of International media properties, which includes View the VIBE, WanderEater, Gent’s Post and the internationally distributed and acclaimed video podcast, Gent’s Talk.

NOTE TO EDITORS

High-resolution photos and more are available here, including portraits, hero imagery, BTS, logo files and more. Please credit PopTake/Stamina Group accordingly.

About PopTake

PopTake is a Canadian pop culture and entertainment podcast hosted by best friends Hugo Filipe and Mikael Melo. Every week, the pair deliver fresh perspectives and unfiltered hot takes on the biggest stories in music, film, TV and celebrity culture. Beyond the weekly episode, PopTake has built a reputation for social first interviews and red carpet coverage, from the JUNO Awards and the Canadian Screen Awards to TIFF and Osheaga, with signature segments like Backtrack, This or That and HotTake or FlopTake. PopTake brings the energy of a group chat to the biggest names in pop. PopTake is powered by View the VIBE, part of the Stamina Group media network.

For more, visit PopTake on YouTube, Apple Podcasts, Spotify, Instagram, TikTok and everywhere you stream your podcasts or PopTakePodcast.com.

About View the VIBE

Established in 2010, View the VIBE is a leading Canadian digital lifestyle and entertainment publication delivering fresh, engaging and culturally relevant content. Known for its fun, edgy and informative approach to storytelling, the platform covers food, hospitality, fashion, entertainment, pop culture and lifestyle through original editorial, video, social storytelling and live experiences. For over 15 years, View the VIBE has connected audiences with the people, places, trends and cultural conversations shaping Toronto, Canada and beyond. Proudly owned and operated by Stamina Group Inc., View the VIBE continues to deliver its signature perspective on culture, community and, of course, the best VIBES.

For more, visit ViewtheVIBE.com.

About Stamina Group Inc.

Stamina Group Inc. (STAMINA) is a privately owned Canadian media, communications and creative production company specializing in award-winning digital-first content, original storytelling and unique brand experiences. Founded and led by award-winning creative multihyphenate and on-air lifestyle expert Steven Branco, STAMINA owns, operates or partners with a growing network of Canadian media brands and platforms, including View the VIBE, WanderEater, Gent’s Post, the globally streamed video podcast Gent’s Talk, and PopTake. Through its creative production arm, STAMINA produces original editorial photography, video and branded content internationally, with work produced for and/or featured in leading global publications including Flaunt, FASHION, HELLO!, VULKAN, SWAGGER, GQ, The Perfect Man, Condé Nast Traveler, Travel + Leisure and Architectural Digest, among others.

For more, visit HaveStamina.com.

SOURCE STAMINA Group Inc.

Continue Reading

Technology

Shure Named a Leader in the 2026 IDC MarketScape for AI-Enabled Smart Conference Room Hardware for Hybrid Meetings

Published

on

By

NILES, Ill., Oct. 26, 2026 /PRNewswire/ — Shure today announced that it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Smart Conference Room Hardware for Hybrid Meetings 2026 Vendor Assessment (Doc #EUR154115926, October 2026).

Building on more than 100 years of audio expertise, Shure helps organizations equip and manage modern meeting spaces while delivering the high-quality speech capture that AI-powered transcription, speaker attribution and meeting summaries rely on.

“Shure’s position as a Leader in this IDC MarketScape reflects how far the company has expanded beyond its audio heritage,” said Gala Spasova, Senior Research Manager, IDC. “Shure has built a comprehensive workplace collaboration portfolio spanning audio, video, compute and cloud management, while maintaining a clear strength in the complex environments where consistent speech capture and intelligibility matter most are critical.”

Shure brings audio, video, compute and ShureCloud device management together in a portfolio that works across the collaboration platforms organizations already use and trust. Shure solutions support Microsoft Teams, Zoom, Google Meet and Cisco Webex.

Shure Recognized for Strengths
The report cited the following strengths for Shure:

Shure solutions are well suited for challenging audio environments, including large, complex, and mission-critical deployments where consistent speech capture, scalable coverage, and intelligibility are critical to the meeting experience and downstream AI outcomes.

Real-time talker-positional data can trigger and enhance camera tracking in partner video systems, enabling organizations to improve speaker-focused video experiences while retaining flexibility across camera vendors.

Microsoft Teams and Zoom run directly on the IntelliMix Room Kits and Foundation System, which supply compute, audio processing, and touch panel together, and the Bar Pro runs Teams on the Microsoft Device Ecosystem Platform, with Shure’s own person-detection and speech-enhancement models on the device

“We believe Shure’s recognition as a Leader in the IDC MarketScape reflects the progress we’ve made in expanding our role in the hybrid workplace. Enterprise collaboration should be built as a platform, not a collection of individual meeting rooms,” said Sam Sabet, Executive VP and Chief Technology Officer at Shure. “At Shure, we’re building that platform with secure, manageable technology that can scale from an all-in-one collaboration bar to a multi-camera system in a large, complex room. Continuous innovation is part of that approach, with solutions designed to grow with our customers as their technology needs evolve. That gives IT a consistent foundation to scale while providing AI tools the high-quality inputs they need to do their job.”

When Organizations Should Consider Shure
According to the IDC MarketScape, organizations should consider Shure when:

You manage a large or complex estate with varied acoustic conditions, and audio quality is a decisive purchasing criterion. You want to maximize the value of meeting AI and recognize that transcription, speaker attribution, summarization, and AI-driven insights depend on the quality of the audio captured in the room.

You want system- and device-level life-cycle management and analytics from the conference room solution supplier, complementing the management capabilities available through your collaboration platform’s console.

Support Across the Lifecycle
“The investment doesn’t stop once the technology is installed,” Sabet added. “Customers need to know their systems will continue to perform and that the right support is there when they need it. With warranty coverage available for up to five years and a professional services team working alongside integrators, resellers and managed services providers, we support customers throughout the lifecycle of their collaboration environments.”

To learn more about Shure’s collaboration and conferencing solutions or request a product demonstration, visit Shure’s conferencing page.

About Shure
Shure (www.shure.com) has been helping people sound extraordinary for more than 100 years. Founded in 1925, we are a leading global manufacturer of audio and collaboration technology, known for our commitment to quality, performance, and durability. We make microphones, wireless microphones, conference room solutions, earphones and headphones, in-ear monitors, and more. 

From the biggest broadcast events and live performances, to critical business meetings and university lectures, to your home office or studio, you can always rely on Shure. 

Shure is headquartered just outside of Chicago in Niles, Illinois, in the United States. We have more than 30 locations around the world, and our products are sold in over 120 countries. 

About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and services suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

View original content to download multimedia:https://www.prnewswire.com/news-releases/shure-named-a-leader-in-the-2026-idc-marketscape-for-ai-enabled-smart-conference-room-hardware-for-hybrid-meetings-302919952.html

SOURCE Shure Inc.

Continue Reading

Technology

Big Tree Cloud Holdings Limited Announces Filing of Annual Report on Form 20-F for Fiscal Year 2026

Published

on

By

SHENZHEN, China, Oct. 26, 2026 /PRNewswire/ — Big Tree Cloud Holdings Limited (“Big Tree Cloud” or the “Company”) (NASDAQ: DSY; DSYWW),  a capital platform focusing on industrial integration and strategic investments in the Chinese personal care industry and a provider of AI technology services, today announced that it filed its annual report on Form 20-F for the fiscal year ended June 30, 2026 (the “Annual Report”)  with the U.S. Securities and Exchange Commission (“SEC”) on October 26, 2026.

The Annual Report is available on Big Tree Cloud’s website at https://www.bigtreecloud.net  and  https://ir.bigtreeclouds.com,  as well  as the SEC’s website at http://www.sec.gov. Big Tree Cloud will provide a hard copy of the Annual Report, including its audited consolidated financial statements, free of charge, to its shareholders upon request to the investor relations contact below.

About Big Tree Cloud

Founded in 2020, Big Tree Cloud is positioned as an international capital platform focused on industrial integration and strategic investment in China’s personal care industry. In 2026, the Company also expanded its business to include AI technology services. The Company is committed to empowering industries through capital operations and technology-driven solutions. To learn more about the Company, please visit its corporate website at https://www.bigtreecloud.net.

Forward-Looking Statements

This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Statements that are not historical facts, including but not limited to statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: the Company’s ability to achieve its goals and strategies; its future business development, financial condition and results of operations; the growth of, and trends in, the markets in which the Company operates; its ability to successfully develop and expand its AI technology services business, attract and retain customers, satisfy their technical and operational requirements and capture market demand; its ability to maintain and enhance its brand and reputation; its reliance on its relationship with its customers and end-users; its customer concentration; its ability to obtain additional financing on acceptable terms; changes in laws and regulations affecting its business, including laws and regulations in China; general economic and business conditions globally and in China; and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company’s filings with the SEC, including the Annual Report. All information provided in this press release is as of the date of this press release, and the Company undertakes no duty to update such information, except as required under applicable law.

SOURCE Big Tree Cloud Holdings Limited

Investor Relations Contact
Ting Yan
Phone: +86 15986815865
Email: yanting@bigtreeclouds.com 

View original content:https://www.prnewswire.com/news-releases/big-tree-cloud-holdings-limited-announces-filing-of-annual-report-on-form-20-f-for-fiscal-year-2026-302919539.html

Continue Reading

Trending