fidivio connects loyalty operations with enterprise finance to strengthen financial control and improve program economics

PALO ALTO, Calif., Nov. 4, 2026 /PRNewswire/ — Loyalty Juggernaut, Inc., a global leader in enterprise loyalty technology, and On Point Loyalty, a leading consulting firm specializing in loyalty strategy and finance, today launched fidivio, a purpose-built SaaS platform for the financial management of loyalty programs. Jointly developed by the two companies, fidivio combines IFRS-compliant loyalty accounting, financial planning and analysis, and fidi, an AI-powered financial assistant.

“Enterprises are asking loyalty to contribute more to growth, and that requires greater discipline in how they invest in and manage their programs,” said Shyam Shah, CEO and Co-Founder of Loyalty Juggernaut. “With fidivio, we are extending our commitment to helping brands turn loyalty into an enterprise growth engine. Our ambition is to give finance and loyalty leaders the financial confidence to pursue growth opportunities while maintaining control over program economics.”

“Loyalty programs have evolved into substantial financial businesses, yet their financial management often remains fragmented across systems and spreadsheets,” said Evert de Boer, CEO of fidivio. “This limits executives’ visibility into performance and their ability to assess the financial consequences of program changes. We built fidivio to address that gap, embedding specialist financial models and methodologies into everyday accounting and planning. fidi AI makes that expertise more accessible, helping teams understand the drivers behind financial outcomes, evaluate scenarios, and make more informed decisions.”

fidivio combines Loyalty Juggernaut’s enterprise technology expertise and experience powering loyalty programs for iconic global brands including Emirates, Liverpool, WestJet, Global Hotel Alliance, Shoppers Stop and Deutsche Telekom through its flagship GRAVTY® platform with On Point Loyalty’s specialized expertise in loyalty economics, financial modeling and program valuation, drawing on experience advising more than 40 airlines worldwide.

The platform provides three connected capabilities:

IFRS-compliant loyalty accounting: Automates deferred-revenue and program-liability calculations, with configurable accounting assumptions, financial statements and reconciliation outputs.Financial planning and analysis: Connects program performance with budgets and forecasts. Teams can model scenarios for issuance, redemption and breakage, evaluate financial sensitivities and identify the actions needed to achieve specific financial targets.fidi AI: Enables users to investigate trends and financial variances through natural-language questions, generate tailored reports and dashboards, and explore financial scenarios using authorized program data.

fidivio runs on AWS and comes pre-integrated with GRAVTY®, connecting loyalty operations directly with financial accounting, forecasting and scenario planning. This integration gives finance and loyalty teams a shared view of program activity and its financial impact. fidivio also supports integration with other loyalty management and enterprise finance systems, serving programs across industries and operating models, including in-house programs, profit centers and standalone loyalty businesses.

fidivio is already in production at Nexxia, a Mexico-based loyalty and data solutions company serving brands across Latin America, bringing the platform’s capabilities into a live enterprise environment.

“As our loyalty business grows, we need accounting processes and financial controls that can grow with it,” said Liliana Galeano Pardo, Chief Financial Officer of Nexxia. “fidivio helps us maintain a consistent view of deferred revenue and program liabilities, with reporting that supports reconciliation and financial oversight. It gives our team a stronger foundation for managing the obligations associated with our programs.”

“Well-designed loyalty programs create lasting value for customers and businesses alike, combining meaningful customer engagement with strong financial performance,” said Roberto Muñoz Guillen, Co-Founder and CEO of Nexxia. “At Nexxia, we are building world-class enterprise loyalty programs that demand the same level of sophistication in financial management. The implementation of fidivio strengthens our ability to understand the economic impact of our decisions and allows us to continue scaling with greater visibility, discipline, and confidence.”

About fidivio

Jointly developed by Loyalty Juggernaut and On Point Loyalty, fidivio is an enterprise-grade, cloud-native platform serving finance, loyalty, and executive teams responsible for the financial performance of loyalty programs. Combining specialized financial expertise with purpose-built technology, fidivio enables enterprises to manage their loyalty programs as financial businesses with greater clarity and control over their financial performance. Learn more at www.fidivio.com.

About Loyalty Juggernaut

Headquartered in Palo Alto, California, Loyalty Juggernaut is a global leader in enterprise loyalty technology. Its flagship AI-native platform, GRAVTY®, powers over 80 programs across airlines, retail, hospitality, telecommunications and financial services. GRAVTY® helps brands turn loyalty into an enterprise growth engine through deeper customer engagement, expanded partner ecosystems and stronger program economics. The platform brings together agentic capabilities, U.S.-patented AI and ISO/IEC 42001-certified AI governance, enabling brands to individualize offers for millions of members within minutes and detect fraud as it happens. Loyalty Juggernaut was recognized as a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025. Learn more at www.lji.io.

About On Point Loyalty

On Point Loyalty is a global advisory firm specializing in loyalty strategy, program economics, financial modeling and valuation. The firm helps organizations design, manage and optimize loyalty programs to maximize their contribution to enterprise value. It publishes the Top 100 Most Valuable Airline Loyalty Programs report, whose 2026 edition analyzes more than 170 airlines. Its experts have authored books on loyalty strategy and currency economics, with research published in Harvard Business Review. Learn more at www.onpointloyalty.com.

Media Contact: media@lji.io 

SOURCE Loyalty Juggernaut, Inc.

When the customer’s own agent does the transacting — FMCG brands bring theirs to the A2A hubs. Discovery, volume, security, transactions.

VANCOUVER, BC and LONDON, Nov. 4, 2026 /PRNewswire/ — GreenCore Solutions Corp. (GSC) today announces the Agentic Shopping Hub for fast-moving consumer goods (FMCG) brands — where a brand’s agent is sourced, verified and transacted by the agents that now shop retail grocery. Bring your agent.

Search was “find it.” E-commerce was “buy it.” For twenty-five years they were two businesses with a click between them. The shopper’s agent does both in one call, and the click is gone. With hundreds of millions of AI agents coming online, an FMCG brand’s agent on its own is neither discovered nor visibly secure.

The hub. A brand brings its own agents. On A2A-Grocery.ai they are listed where the shopping agents read, their products verified by barcode, their orders transacted — 20 markets, 1.97 million points of sale, 8,619 retail banners. The brand sets what its agents list, claim, price and sell, market by market; the hub gates every order against it.

gtinfetch.ai, the GTIN resolver for AI agents, is the second factor on every order: 84 million barcodes confirmed before the money moves. Know your transactions (KYT). One record answers the shopper’s assistant and the retailer’s agent.

Discovery — listed where the agents shop: 1.97 million points of sale, 20 markets.

Volume — 84 million barcodes answered, one call each.

Security — gtinfetch.ai as the second factor on every order.

Transactions — x402 available to FMCG brands: agents settle in the same call, for speed to market.

The quarter it happened. On October 21 the world’s largest retailer, at roughly $700 billion in annual sales, introduced Agent Profiles, the Walmart Agent Gateway and terms for AI agents: approved agents now search its inventory and buy on a shopper’s behalf over the Model Context Protocol (MCP), under spending limits the customer sets. Leading grocers in France, Germany, the Czech Republic, India, Singapore and Korea have opened their shelves the same way. No search box, no cart, no click — the customer’s own agent does the transacting.

Faster to market. A brand going it alone has to build its own MCP door, get it listed, get the labs’ agents to connect it, and keep it running. GSC’s A2A-Grocery.ai hub is already listed on the Official MCP Registry and the Microsoft Azure API Center, and already read by the agents. A brand that brings its agent to A2A-Grocery.ai is where the AI agents do the shopping.

Adoption is here. AI shopping adoption in the USA reached 37% in Q3 2026, rising for an eighth straight month, with grocery the leading category at 32% (CivicScience, October 2026). 81% of US consumers and 53% in Europe expect to use AI agents when shopping (BCG, 2026); more than half of 13,500 Europeans surveyed already do, and a further 27% intend to (Deloitte, 2026). Nearly a quarter of US consumers have bought on an AI recommendation — and nearly half of them returned the item, most often because it was not as described (Blue Yonder, November 2026).

“The customer’s own agent now does the shopping — it asks, it picks, it orders. An FMCG brand’s agent on its own is neither discovered nor secure from the retailer’s point of view at scale,” said Matthew Keddy, Chief Executive Officer, GSC. “Our Agentic Shopping Hub is solely for retail grocery, where customers’ agents now do the shopping — replacing the era of search and e-commerce clicks. Bring your agent.”

Bring your agent — over MCP. FMCG brands onboard at a2a-grocery.ai. Agents connect at mcp.gtinfetch.ai and mcp.a2a-grocery.ai. Powered by gtinfetch.ai.

About GreenCore Solutions Corp. (GSC)

GSC built the first agentic commerce hub for retail grocery. GSC developed gtinfetch.ai — the GTIN resolver for AI agents in retail grocery agentic commerce transactions — and runs the A2A hubs A2A-Grocery.ai, A2A-Cosmetics.ai and A2A-Retailmedia.ai, where FMCG brands’ AI agents are sourced, verified and transacted over the Model Context Protocol (MCP) and Agent-to-Agent (A2A). GSC is a Microsoft AI Cloud Partner operating across 18 Azure regions and on Google Cloud Enterprise. For more information visit gsc-em.com.

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-AJCCA at the ASOCIO Digital & AI Summit 2026 in Jakarta-

TOKYO, Nov. 4, 2026 /PRNewswire/ — Rudi Lumanto, Chairman of the ASEAN Japan Cybersecurity Community Alliance (AJCCA), called for stronger regional cyber resilience across ASEAN and Japan during his keynote speech at the ASOCIO Digital & AI Summit 2026 in Jakarta.

Rudi urged ASEAN–Japan to strengthen collaboration, capacity and connectivity as AI accelerates both digital growth and cyber risk.

Speaking on “Building Regional Cyber Resilience: Collaboration, Capacity, and Connectivity Across ASEAN–Japan,” Rudi highlighted that 87% of surveyed respondents identified AI vulnerabilities as the fastest-growing cybersecurity risk. The presentation also noted that 48% of breaches involved a third party, illustrating how increasingly connected digital ecosystems create shared risks across organizations and borders.

His central message was simple: “Connected economy means connected risk.” As cloud services, AI systems, digital payments, supply chains and critical infrastructure become increasingly interconnected, national cybersecurity alone is no longer enough. Regional resilience is needed to address shared dependencies.

Rudi identified three key foundations for regional resilience: Collaboration, building trusted relationships and joint response mechanisms; Capacity, ensuring people and institutions can respond effectively; and Connectivity, creating reliable channels for sharing warnings, information and assistance.

He also highlighted how AJCCA is putting these principles into practice through its Working Group on Threat Intelligence and Business Matching Program, connecting cybersecurity communities, expertise and solutions across ASEAN and Japan.

The ASOCIO Digital & AI Summit also recognized entrepreneurs and organizations that have successfully applied AI and digital technologies, highlighting practical innovation and business impact.

Among the award recipients, GMO Cybersecurity by IERAE, Inc. received the ASOCIO AI in Cybersecurity Award 2026 for its innovative use of artificial intelligence to strengthen cybersecurity operations while protecting enterprise AI systems against emerging threats. Mr. Hikohiro Lin accepted the award on behalf of the company.

GMO Cybersecurity by IERAE is a member of the Japan Network Security Association (JNSA), which is a member organization of AJCCA, reflecting the connection between Japanese cybersecurity innovation and regional collaboration across ASEAN and Japan.

The award recognized the company’s integrated approach combining “AI for Security,” which uses AI to enhance cybersecurity capabilities, and “Security for AI,” which protects AI technologies to enable their safe and responsible deployment.

Through the integration of AI agents into its Security Operations Center (SOC) and Attack Surface Management (ASM) operations, the company has automated vulnerability intelligence analysis, proof-of-concept (PoC) generation, and detection signature creation. According to information submitted for the award nomination, these initiatives have increased SOC processing capacity by approximately five times and reduced Mean Time to Detect (MTTD) by 50%, without additional headcount.

In addition, its AI-Agent Penetration Testing service uses adversarial AI to identify vulnerabilities in enterprise AI systems, including prompt injection and data leakage. The nomination reported up to ten times broader testing scenario coverage and approximately 60% fewer false positives. Supported by a Responsible AI framework described as aligned with global standards, these initiatives demonstrate how AI can strengthen cybersecurity while ensuring that AI systems themselves remain secure.

The recognition of GMO Cybersecurity by IERAE also highlights the importance of practical technological innovation in advancing the regional cyber resilience emphasized in AJCCA’s keynote address.

The three-day summit was attended by senior government and regional leaders, including Coordinating Minister for Infrastructure and Regional Development Agus Harimurti Yudhoyono, the Vice Minister of Tourism, representatives of the Ministry of Creative Economy, senior officials from BSSN, as well as chairpersons and leaders of technology associations from across the Asia–Oceania region.

Closing his keynote, Rudi emphasized that cyber resilience is not about preventing every attack, but ensuring that organizations and economies can anticipate, withstand, recover and adapt.

“The goal is not simply to protect individual systems, but to ensure that our region can continue moving forward together.”

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SOURCE ASEAN Japan Cybersecurity Community Alliance (AJCCA)