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Webull Reports First Quarter 2025 Financial Results

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Total revenues grew 32% year-over-year to $117 million, reflecting strong account and trading volume growth

Customer assets increased 45% year-over-year, driven by increased customer net deposits

Disciplined execution alongside robust revenue growth driving profitability

ST. PETERSBURG, Fla., May 23, 2025 /PRNewswire/ — Webull Corporation (NASDAQ: BULL) (“Webull” or the “Company”) today announced financial results for the quarter ending March 31, 2025.

“We are proud to have delivered a very strong first quarter, driven by significant account and trading volume growth that reflects continued demand for Webull’s differentiated trading platform,” said Anthony Denier, Webull’s Group President and U.S. CEO. “We believe our results speak to our strong value proposition, reliable and innovative platform, and focus on global distribution to meet the needs of our sophisticated retail customers. Moving forward we will remain focused on broadening our product portfolio, introducing new asset classes, and expanding access to customers globally, all with the goal of strengthening the customer experience to further expand our position as the advanced retail investment platform of choice.”

“In the first quarter, we continued to execute on our strategy and achieved impressive momentum across the business, growing total revenues by 32% alongside strong improvements on the bottom line,” said H.C. Wang, Group CFO of Webull. “We continue to see strong account growth as our global teams execute on our strategy in 2025 to address and meet the long-term investing needs of individual investors around the world.”

First Quarter Business and Financial Highlights                                                                                 

Total revenues increased 32% year-over-year to $117.4 million.Trading-related revenue increased 52% year-over-year.Total operating expenses decreased 2.0% year-over-year to $96.8 million.Adjusted operating expenses increased 2.4% year-over-year to $88.7 million.Income before income taxes increased $29.3 million year-over-year from a loss of $9.8 million to income of $19.5 million.Net income attributable to the Company increased $25.5 million year-over-year from a loss of $12.6 million to income of $12.9 million.Adjusted operating profit totaled $28.7 million for the quarter, representing an increase of $26.4 million year-over-year and a 22 percentage point improvement in operating margin to 24.4%.Customer assets totaled $12.6 billion, representing 45% year-over-year growth, driven by strong net deposits, which grew 66% year-over-year.Registered users increased 17% year-over-year to 24.1 million users.Funded accounts increased to 4.7 million, representing 10% year-over-year growth.Equities notional volume grew to $128 billion, a 15% year-over-year increase.Options contracts volume grew to 121 million, an 8% year-over-year increase.DARTs increased to 924 thousand, representing a 44% year-over-year growth.

Company Highlights

In February, we partnered with Kalshi, the first CFTC-regulated exchange with prediction markets, to offer our users the ability to trade binary event contracts on the Webull platform. Webull initially offered S&P 500 and Nasdaq hourly binary contracts.In March, we successfully launched Webull Premium, a subscription-based membership service that unifies the Company’s best-in-class products and offers an elevated investing experience for our users. As of May 15, 2025, Webull Premium had approximately 40,000 users, representing nearly $2.0 billion in customer assets.Subsequent to the close of the first quarter, Webull consummated its previously announced business combination and its Class A ordinary shares, warrants and incentive warrants began trading on Nasdaq.In May, we enhanced the Webull Advisors platform by partnering with BlackRock to offer model portfolios. Webull Advisors now delivers intelligent, automated wealth management tools to its U.S.-based customers. Investors can now access a range of professionally managed, diversified portfolios across various asset classes, including alternatives and digital assets.In May, we also announced our collaboration with Visa on the U.S. platform, whereby Webull users can efficiently transfer money between their Webull brokerage account and external bank accounts through Visa Direct.

Conference Call Information

Webull will host a conference call to discuss its results at 5:00 p.m. E.T. today, May 22, 2025. The conference call can be accessed at https://event.choruscall.com/mediaframe/webcast.html?webcastid=SMs1hkAY or participants may dial 1-866-652-5200 (U.S.) or 1-412-317-6060 (international).

Following the call, a replay and transcript will be available on the Company’s website at www.webullcorp.com/investor-relations, as well as the earnings press release and accompanying slide presentation.

About Webull Corporation 

Webull Corporation (NASDAQ: BULL) owns and operates Webull, a leading digital investment platform built on next-generation global infrastructure. Through its global network of licensed brokerages, Webull offers investment services in 14 markets across North America, Asia Pacific, Europe, and Latin America. Webull serves more than 24 million registered users globally, providing retail investors with 24/7 access to global financial markets. Users can put investment strategies to work by trading global stocks, ETFs, options, futures, and fractional shares through Webull’s trading platform, which seamlessly integrates market data and information, its user community, and investor education resources. Learn more at www.webullcorp.com.

Contacts

For Investors
ir@webullcorp.com 

For Media
5W Public Relations
Nicholas Koulermos
Webull@5wpr.com
(212) 999-5585

Use of Non-GAAP Financial Measures

We use adjusted operating profit and adjusted operating expenses, both non-GAAP financial measures, to evaluate our operating results and for financial and operational decision-making purposes.  Adjusted operating profit represents income (loss) from continuing operations, before income taxes, excluding share-based compensation expenses, and other expense (income), net.  Adjusted operating expenses represent total operating expenses, excluding share-based compensation expenses.

We believe that both adjusted operating profit and adjusted operating expenses help identify underlying trends in our business that could otherwise be distorted by the effect of certain expenses that we include in income from continuing operations, before income taxes, and total operating expenses. We believe that adjusted operating profit and adjusted operating expenses provide useful information about our operating results, enhances the overall understanding of our past performance and future prospects and allows for greater visibility with respect to key metrics used by our management in its financial and operational decision-making.

Adjusted operating profit and adjusted operating expenses should not be considered in isolation or construed as an alternative to income from continuing operations, before income taxes, and total operating expenses or any other measure of performance or as an indicator of our operating performance. Investors are encouraged to compare the historical non-GAAP financial measures to the most directly comparable GAAP measures. Adjusted operating profit and adjusted operating expenses presented here may not be comparable to similarly titled measures presented by other companies. Other companies may calculate similarly titled measures differently, limiting their usefulness as comparative measures to our data. We encourage investors and others to review our financial information in its entirety and not rely on a single financial measure.

For more information on these non-GAAP financial measures, please see the table captioned “Unaudited Reconciliations of Non-GAAP and GAAP Financial Measures” set forth at the end of this press release.

Definitions

“Customer assets” refer to the sum of the fair value of all equities, ETFs, options, warrants, futures, and cash held by customers in their Webull brokerage accounts, net of customer margin balances, as of the record date. While customer assets are significantly impacted by mark-to-market valuations of customers’ investments, we consider customer assets an important metric as growth in customer assets generally leads to an increase in trading volumes and revenue.

“DARTs” refers to daily average revenue trades, which is the number of customer trades executed during a given period divided by the number of trading days in that period. DARTs provide us information on how active our customers trade. A limitation of this metric is that it does not capture the size of the trade and revenue per trade varies significantly depending on size and type of trades.

“Equities notional volume” refers to the aggregate dollar value (purchase price or sale price as applicable) of trades executed over a specified period of time. Equity notional volume directly drives our equities trading revenue, as we earn payment for order flow or commissions for customers’ equities trades based on a percentage of notional value. However, equity notional volume is highly sensitive to market conditions in the short-term, which makes predicting our equity trading revenue with precision difficult.

“Funded accounts” refer to Webull brokerage accounts into which the customer has made an initial deposit or money transfer, of any amount, whose account balance (which is measured as the fair value of assets in the customer’s account less the amount due from the customer) has not dropped to or below zero for 45 consecutive calendar days as of the record date. Funded accounts reflect unique customers, and multiple funded accounts by a single customer are counted as one funded account. Growth in our funded accounts provides insight as to the effectiveness of our marketing efforts and our ability to acquire monetizable customers. Funded accounts are positively correlated with, but are not determinative, of customer assets, trading volumes, and revenue.

“Options contracts volume” refers to the total number of options contracts bought or sold over a specified period of time. Options contracts volume directly drives our options trading revenue, as we earn payment for order flow or commissions for customers’ options trades on a per contract basis. However, options contracts volume is highly sensitive to market conditions in the short-term, which makes predicting our options trading revenue with precision difficult.

“Registered users” refer to those users who have registered on our platform but not necessarily have opened a brokerage account with one of our licensed broker-dealers. Growth in our registered users provides insight as to the popularity of the Webull App. While we do not generate revenue from registered users who do not have brokerage accounts with us, registering an account on the Webull App is the first step toward opening and funding a brokerage account with us. 

Webull Corporation

Condensed Consolidated Statements of Financial Position

March 31,
2025

December 31,
2024

(Unaudited)

Assets

Cash and cash equivalents

$

297,480,490

$

270,728,008

Cash and cash equivalents segregated under federal and foreign requirements

906,742,825

939,232,153

Receivables from brokers, dealers, and clearing organizations

219,258,173

262,093,040

Receivables from customers, net

299,765,984

301,107,428

Prepaid expenses and other current assets

61,313,557

50,344,836

Customer-held fractional shares

105,839,019

108,252,531

Total current assets

1,890,400,048

1,931,757,996

Right-of-use assets

64,604,135

66,293,751

Property and equipment, net

33,204,229

33,629,770

Intangible assets, net

19,937,282

19,415,963

Goodwill

5,197,438

5,197,438

Deferred tax assets

10,159,867

12,374,499

Total non-current assets

133,102,951

136,911,421

Total assets

$

2,023,502,999

$

2,068,669,417

Liabilities, mezzanine equity, and shareholders’ equity

Payables due to customers

$

1,312,281,169

$

1,378,625,130

Payables due to brokers, dealers, and clearing organizations

5,684,067

1,490,537

Lease liabilities – current portion

3,384,966

4,969,959

Accounts payable and other accrued expenses

56,827,363

61,079,799

Total current liabilities

1,378,177,565

1,446,165,425

Lease liabilities – non-current portion

10,318,113

10,438,555

Deferred tax liabilities

5,484,358

5,292,255

Total non-current liabilities

15,802,471

15,730,810

Total liabilities

1,393,980,036

1,461,896,235

Commitments and Contingencies

Mezzanine equity

Convertible redeemable preferred shares (aggregate liquidation preference of
$644,274,805 and $644,132,365 as of March 31, 2025 and December 31, 2024,
respectively; and aggregate redemption value of $2,883,451,470 and
$2,861,748,733 as of March 31, 2025 and December 31, 2024, respectively)

2,883,451,470

2,861,748,733

Total mezzanine equity

2,883,451,470

2,861,748,733

Shareholders’ deficit

Class A ordinary shares ($0.0001 par value; 4,000,000,000 shares authorized,
143,531,581 and 139,307,244 shares issued and outstanding, respectively, as of
March 31, 2025 and December 31, 2024) 

13,931

13,931

Class B ordinary shares ($0.0001 par value, 1,000,000,000 shares authorized,
no shares issued and outstanding as of March 31, 2025 and December 31, 2024,
respectively;)

Treasury shares (4,224,356 shares as of March 31, 2025 and December 31, 2024)

Additional paid in capital

Accumulated deficit

(2,241,614,509)

(2,241,066,624)

Accumulated other comprehensive loss

(13,426,170)

(15,195,946)

Total shareholders’ deficit

(2,255,026,748)

(2,256,248,639)

Noncontrolling interest

1,098,241

1,273,088

Total deficit

(2,253,928,507)

(2,254,975,551)

Total liabilities, mezzanine equity, and total deficit

$

2,023,502,999

$

2,068,669,417

 

Webull Corporation

Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss)

For the Three Months Ended
March 31,

2025

2024

Revenues

Equity and option order flow rebates

$

64,111,182

$

43,912,117

Interest related income

31,140,064

32,497,629

Handling charge income

17,547,010

9,704,509

Other revenues

4,570,579

2,821,465

Total revenues

117,368,835

88,935,720

Operating expenses

Brokerage and transaction

23,245,456

17,932,844

Technology and development

16,924,892

14,890,082

Marketing and branding

22,991,038

34,014,065

General and administrative

33,620,720

31,908,841

Total operating expenses

96,782,106

98,745,832

Other expense, net

1,089,417

26,492

Income (loss) before income taxes

19,497,312

(9,836,604)

Provision for income taxes

6,558,225

2,715,461

Net income (loss)

12,939,087

(12,552,065)

Less net loss attributable to noncontrolling interest

(146,720)

(121,820)

Net income (loss) attributable to the Company

13,085,807

(12,430,245)

Preferred shares redemption value accretion

(21,702,737)

(1,087,707,813)

Net loss attributable to ordinary shareholders

$

(8,616,930)

$

(1,100,138,058)

Net loss per share attributable to ordinary shareholders

Basic and diluted

$

(0.06)

$

(7.98)

Weighted-average shares outstanding

Basic and diluted

139,307,224

137,814,433

Net income (loss)

$

12,939,087

$

(12,552,065)

Other comprehensive loss, net of tax:

Change in cumulative foreign currency translation adjustment

1,741,649

(2,772,734)

Other comprehensive income (loss)

1,741,649

(2,772,734)

Comprehensive income (loss)

14,680,736

(15,324,799)

Less comprehensive loss attributable to noncontrolling interest

(146,720)

(121,820)

Less foreign currency translation adjustment attributable to noncontrolling interest        

(28,127)

(10,435)

Preferred shares redemption value accretion

(21,702,737)

(1,087,707,813)

Comprehensive loss attributable to ordinary shareholders

$

(6,847,154)

$

(1,102,900,357)

 

Webull Corporation

Unaudited Reconciliation of Non-GAAP and GAAP Financial Measures

Adjusted Operating Expenses Reconciliation

(Unaudited)

For the Three Months Ended
March 31,

2025

2024

Total operating expenses (GAAP)

$            96,782,106

$            98,745,832

Less:  Share-based compensation

8,069,045

12,136,815

Adjusted operating expenses (Non-GAAP)

$            88,713,061

$            86,609,017

Adjusted Operating Profit Reconciliation

(Unaudited)

For the Three Months Ended
March 31,

2025

2024

Income (loss) before income taxes (GAAP)

$            19,497,312

$            (9,836,604)

Add: Other expense (income), net

1,089,417

26,492

Add: Share-based compensation

8,069,045

12,136,815

Adjusted operating profit (Non-GAAP)

$            28,655,774

$              2,326,703

Contra Revenue Impact

Most of our platform users are not considered customers under ASC 606, Revenues from Contracts with Customers (“ASC 606”), and promotional payments made to these platform users are accounted for as a marketing and branding expense. Conversely, for our platform users who have been determined to be customers under ASC 606, we account for these promotional payments as a reduction in revenue.  The following presents how contra revenue impacted our trade related revenues.

For the Three Months Ended
March 31,

2025

2024

(unaudited) 

(unaudited)

Contra revenue impact on:                            

Option handling fees

$         (118,541)

$       (120,892)

Platform and trading fees

(2,709,988)

(956,392)

Total contra revenue

$      (2,828,529)

$     (1,077,284)

Statement regarding unaudited financial and operational information

The unaudited financial and operational information included in this press release is subject to potential adjustments and is based on the information available to management at this time. Potential adjustments to operational and consolidated financial information may be identified from work performed during Webull’s preparation of financial statements subsequently hereto or its year-end audit. Information may also be presented differently from the information included herein in the future. This could result in significant differences from the unaudited or other historical operational and financial information included herein. The financial information included in this press release does not reflect the closing of the previously announced business combination that occurred on April 10, 2025.

Cautionary Note Regarding Forward-Looking Statements

This press release includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact contained in this press release or other statements of the Company, including, for instance, statements as to business strategy and plans, future results of operations and financial position, planned products and services, objectives of management for future operations or strategies of the Company, market size and growth opportunities, competitive position and technological and market trends are forward-looking statements. Some of these forward-looking statements can be identified by the use of forward-looking words, including “anticipate,” “expect,” “suggests,” “plan,” “believe,” “predict,” “potential,” “seek,” “future,” “propose,” “continue,” “intend,” “estimates,” “targets,” “projects,” “should,” “could,” “would,” “may,” “will,” “forecast” or the negatives of these terms or variations of them or similar terminology although not all forward-looking statements contain such terminology.

All forward-looking statements are based upon current estimates and forecasts and reflect the reasonable views, assumptions, expectations, and opinions of the Company and its management as of the date of this press release, and are therefore subject to a number of factors, risks and uncertainties, some of which are not currently known to the Company and its management and could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Some of these factors include, but are not limited to: (1) the ability of the Company to capitalize on the anticipated benefits of the business combination, to grow and manage growth profitably, maintain relationships and deepen engagement with users, customers and suppliers, and retain its management and key employees; (2) the reliance of key functions of the Company’s business on third-parties and the risk that the Company’s platform and systems rely on software and applications that are highly technical and may contain undetected errors that could result in unexpected network interruptions, failures, security breaches, or computer virus attacks; (3) the risks associated with the Company’s global operations and continued global expansion, including, but not limited to, the risks related to complex or constantly evolving political or regulatory environments that may result in substantial costs or require adverse changes to the Company’s business practices; (4) the Company’s estimates of expenses and costs (including costs related to the business combination), of profitability or of other operational and financial metrics as well as the Company’s expectations regarding demand for and market acceptance of its products and service; (5) the Company’s reliance on trading related income, including payment for order flow (“PFOF”), and the risk of new regulation or bans on PFOF and similar practices; (6) the Company’s exposure to fluctuations in interest rates, rapidly changing interest rate environments, volatile prices of securities and trading volumes; (7) the Company’s reliance on a limited number of market makers and liquidity providers to generate a large portion of its revenues, and the negative impact of the loss of any of those market makers or liquidity providers; (8) the effects of competition in the Company’s industry and the Company’s need to constantly innovate and invest in new markets, products, technologies or services to retain, attract and deepen engagement with users; (9) changes in international trade policies and trade disputes that could result in tariffs, taxes or other protectionist measures adversely affecting our business; (10) risks related to general political, economic and business conditions globally and in jurisdictions where the Company operates; (11) risk of further actions taken by various government bodies in the United States that have made the Company the subject of inquiries and investigations relating to concerns about our connections to China; (12) the risk that the failure to protect customer data and privacy or to prevent security breaches relating to the Company’s platform could result in economic loss, damage to its reputation, deter customers from using its products and services, and expose it to legal penalties and liability; (13) risks related to the Company’s need as a regulated financial services company to develop and maintain effective compliance and risk management infrastructures as well as to maintain capital levels required by regulators and self-regulatory organizations; (14) the ability to meet, or continue to meet, stock exchange listing standards; (15) the possibility of adverse developments in pending or new litigation and regulatory investigations; (16) risks related to the Company’s securities and its status as a foreign private issuer and the fact that the information the Company is required to file with or furnish to the U.S. Securities and Exchange Commission (the “SEC”) may be less extensive and less timely compared to that required to be filed with the SEC by U.S. domestic issuers; (17) risks related to the offer and resale of our securities, such as dilution from the issuance of additional Class A ordinary shares upon the exercise of warrants, and increased volatility, or significant declines, in the price of our securities based on increased trading activity and the perception that sales of our securities may occur; and (18) other risks and uncertainties that are more fully described in filings made, or to be made, by the Company with the SEC, including in the sections entitled “Risk Factors” and “Cautionary Note Regarding Forward-Looking Statements” in the Company’s filings with the SEC. The foregoing list of factors is not exhaustive. There may be additional risks that the Company and its management presently do not know about or that the Company and its management currently believe are immaterial that could also cause actual results to differ materially from those contained in the forward-looking statements. In light of these factors, risks and uncertainties, the forward-looking events and circumstances discussed in this press release may not occur, and any estimates, assumptions, expectations, forecasts, views or opinions set forth in this press release should be regarded as preliminary and for illustrative purposes only and accordingly, undue reliance should not be placed upon the forward-looking statements. The Company assumes no obligation and does not intend to update or revise these forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law. Reported results should not be considered an indication of future performance.

 

SOURCE Webull Corporation

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Ping An Good Doctor Upgrades AI Doctor Service “Ping An AI Doctor”, Expanding Access to Ping An Ecosystem’s 90 Million MAUs

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HONG KONG, June 17, 2026 /PRNewswire/ — Ping An Healthcare and Technology Company Limited (“Ping An Good Doctor” or the “Company”, Stock Code: 1833.HK) has recently upgraded its AI doctor service — Ping An AI Doctor. The service has been fully integrated into a number of core applications under Ping An Group, including Ping An Jin Guan Jia, Ping An Auto Owner, Ping An Pocket Bank and Ping An Le Health, reaching 90 million monthly active users.

Powered by the Ping An Medical Master® large model, the upgraded Ping An AI Doctor has established a service model centered on “AI responses in seconds + full-process supervision by human doctors”. It is also deeply connected with the platform’s unique “online, in-hospital, in-home, and in-company” healthcare service network. By integrating intelligent medical capabilities with a full-scenario ecosystem, Ping An AI Doctor is expected to promote the scalable, routine and inclusive implementation of premium family doctor services, providing the public with digital solutions for full-cycle health management.

Ping An AI Doctor breaks through the functional limitations of conventional intelligent Q&A tools. By deeply applying AI large models to clinical assistance scenarios, it can standardize professional services such as preliminary symptom screening, condition assessment, medication safety guidance, health risk assessment and personalized plan formulation. The platform supports 24/7 uninterrupted service and intelligent responses within seconds, responding to common daily health consultation needs in as fast as three seconds. This significantly shortens the time required for the public to access basic medical services and lowers the threshold for use.

To ensure medical quality and safety, the platform has established a full-process human doctor review mechanism. All diagnosis and treatment suggestions and health guidance plans generated by AI are reviewed and calibrated by licensed practicing physicians. For difficult conditions, complex chronic diseases or potential risks of serious conditions, the system will also automatically transfer the case to human doctors for follow-up, with specialists providing one-on-one in-depth consultations, thereby achieving “intelligent acceleration and efficiency enhancement, with professional medical support as a safeguard.”

Leveraging Ping An Group’s ecosystem advantages in multi-business collaboration, users do not need to download a separate application or mini-program. Instead, they can access relevant services with one click through high-frequency Ping An ecosystem portals, including insurance, banking and auto owner services. In terms of service system development, Ping An AI Doctor integrates Ping An’s full-scenario medical resources across “online, in-hospital, in-home, and in-company” settings, forming a closed-loop health management service chain. It also offers functions such as health assessments, electronic medical records management, health checkup report interpretation and chronic disease management, covering healthy and sub-healthy populations as well as patients with common chronic diseases such as hypertension, diabetes and hyperlipidemia.

In medical service scenarios, Ping An AI Doctor connects users with more than 3,500 contracted experts from Grade A tertiary hospitals, over 5,100 partner hospitals and 240,000 branded chain pharmacies, providing one-stop services including precise triage, expert appointment booking, medical accompaniment and hospitalization assistance. Meanwhile, it supports emergency medication delivery in as fast as one hour, as well as in-home services such as home nursing, home-based health and elderly care, and postpartum recovery, further enhancing family health service scenarios.

Ping An Good Doctor will continue to deepen innovation in medical technology, iteratively enhance AI clinical assistance capabilities, and continuously expand high-quality offline medical resources and specialized health and elderly care services. The Company will further enrich full-scenario healthcare services, empower people’s health through technology, safeguard family wellbeing with professional services, and continue contributing to the digital development of Healthy China.

View original content:https://www.prnewswire.com/apac/news-releases/ping-an-good-doctor-upgrades-ai-doctor-service-ping-an-ai-doctor-expanding-access-to-ping-an-ecosystems-90-million-maus-302802017.html

SOURCE Ping An Healthcare and Technology Company Limited

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Avochato Brings HIPAA-Compliant AI Texting to Healthcare

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Healthcare organizations can now deploy AI agents on a messaging platform independently certified for security and privacy every year since 2019

MILL VALLEY, Calif., June 16, 2026 /PRNewswire/ — Avochato, the AI-powered business messaging platform, today announced HIPAA-compliant AI texting for the healthcare industry, alongside the completion of its seventh consecutive year of SOC 2 Type II and HIPAA compliance certifications by Linford & Company, LLP.

Healthcare teams have been quick to adopt texting because patients read and answer texts far faster than phone calls or emails. But most AI messaging tools were not built to handle protected health information. Avochato closes that gap: hospitals, clinics, healthcare staffing agencies, and home-care providers can now use real-time AI agents, AI-suggested replies, and conversation insights across SMS, RCS, voice, and live chat, all within a platform independently audited for security and privacy seven years running.

“AI is transforming how healthcare organizations communicate, and in this industry trust is the foundation,” said Alex De Simone, Co-founder and CEO of Avochato. “By building on Anthropic’s models with zero data retention, and pairing that with seven consecutive years of SOC 2 Type II and HIPAA compliance, Avochato customers don’t have to choose between moving fast with AI and protecting sensitive data. They can do both.”

AI Built for Regulated Conversations

With Avochato, healthcare teams can:

Fill shifts and confirm appointments faster with automated, personalized outreach at scale, plus AI-suggested responses that keep reply times lowDeploy AI agents that answer common patient and staff questions instantly and hand off seamlessly to a human when a conversation needs oneTrain AI agents on their own content, from intake FAQs to scheduling policies, using custom knowledge basesKeep every conversation visible in a shared, auditable team inbox, so no patient message or shift request slips through the cracksTrack sentiment in real time, with AI-generated ratings, conversation summaries, and suggested next actions for every conversation

“We fill shifts in minutes that used to take hours of phone calls,” said the director of operations at a national healthcare staffing agency with more than 10,000 active clinicians.

Powered by Anthropic’s Claude, with Zero Data Retention

Avochato’s HIPAA-compliant AI capabilities run on Claude, Anthropic’s family of frontier AI models known for safety and reliability in enterprise settings. For healthcare customers, Avochato runs Claude under a zero-data-retention configuration, meaning protected health information processed by the AI is never stored or used for model training. The result is AI that meets the standard healthcare compliance teams actually require, not just the standard the industry markets.

Avochato signs Business Associate Agreements with healthcare customers that choose the HIPAA plan. Healthcare organizations can learn more and start a free trial at www.avochato.com/signup.

Security That’s Verified

Avochato’s seventh consecutive SOC 2 Type II and HIPAA certifications reflect safeguards built into every layer of the platform:

Encryption of all data in transit and at restSingle Sign On with Okta, Microsoft Azure, Salesforce, and GoogleMulti-factor authentication restricts access to verified usersRole-based access controls so administrators can define exactly who sees whatContent obfuscation for sensitive information, including media attachments

About Avochato

Avochato helps teams manage calls, texts, and chats in one secure inbox. Trusted by thousands of businesses across healthcare, professional services, logistics, and more than a dozen other industries, Avochato supports two-way communication through SMS, MMS, RCS, phone calls, and live chat, with integrations for Okta, Salesforce, Slack, Microsoft Teams, and more. Learn more at www.avochato.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/avochato-brings-hipaa-compliant-ai-texting-to-healthcare-302802020.html

SOURCE Avochato

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BluIP and Oracle Hospitality Implement New Platform for Loews Hotels & Co.

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LAS VEGAS, June 16, 2026 /PRNewswire/ — BluIP completed a new project for the guest engagement center at Loews Hotels & Co. This was a collaboration between Loews Customer Engagement Center and the team at BluIP with support and partnership from Oracle Hospitality OPERA Cloud. The cloud-based solution consists of communication solutions, tightly integrated with Loews’ Central Reservations and PMS platforms.

Loews had a goal to unify channels, integrate with Oracle OPERA Cloud, and provide team members with guest details the instant an interaction begins. BluIP stepped in to architect and deliver the solution.

BluIP deployed the voice, chat, messaging, analytics, and workforce management, and layered on hospitality-specific integrations that BluIP is known for in the industry. As guest inquiries arrive, the system now pulls reservation details, guest profile data, and past interactions from OPERA Cloud and presents them directly inside the agent’s guest engagement center interface. If the guest begins on chat using BluIP AIVA® — asking about pet policies or requesting to change a reservation — context follows the interaction if it’s escalated to a live agent. No one repeats confirmation numbers or dates.

“Loews set a clear bar: make every interaction feel personal and effortless,” said Armen Martirosyan, CEO at BluIP. “By pairing Loews guest engagement center platform with Oracle OPERA Cloud PMS integration and BluIP’s technical, hospitality industry, and operational expertise, we gave agents the context they need the instant they say hello, and we delivered the complete solution in five months.”

Team Members also gained an enterprise-wide, custom routing directory created by BluIP and directly integrated into Loews guest engagement center platform. With it, a call can be transferred to a hotel property, department, or individual extension with a few keystrokes—whether it’s the front desk in Coronado or a chef in Kansas City.

“Our guests should have a seamless and well executed stay,” said Heather Girolami, a Senior Vice President with Loews Hotels & Co. “Team Members now see the reservation, the dates, and the request the moment a chat or call lands. We’re taking care of our guests with less friction.”

BluIP and Oracle Hospitality completed the full deployment and integration in just five months, beginning January 1, 2025, going live in May of that year and now handling over 1.1 million interactions per month. 

“Oracle Hospitality is committed to enabling our customers to deliver exceptional, personalized guest experiences at every touchpoint,” said Tanya Pratt, global vice president, strategy and product management, Oracle Hospitality. “The Loews project demonstrates the power of Oracle OPERA Cloud’s open architecture when paired with the right partner. Loews is now delivering context-aware service across every channel via more than 1.1 million interactions per month, anchored by the guest data that lives in Oracle OPERA Cloud.”

For BluIP, this project further proves the thesis: connect platforms properly and deeply, and the interaction model changes. Hotels stop opening conversations by collecting data and can continue their focus on servicing guests. 

About BluIP
BluIP is a global carrier and leader in AI-powered communications for hospitality, healthcare, and enterprise. Its AIVA Connect platform delivers conversational AI, omni-channel engagement, analytics, and 2,800+ integrations, including 35+ PMS systems, powering more than 600,000 guest rooms worldwide. Visit bluip.com.

About Oracle Hospitality
Oracle technology serves independent hoteliers, global hotel chains, casinos, and cruise lines in over 230 countries and territories. Our cloud-native solutions connect the entire business from the front desk to the dining room and back office, and our customers use intuitive tools and AI insights to fuel frictionless guest experiences, maximize profitability, and encourage long-term loyalty. To learn more, please visit www.oracle.com/hospitality.

MEDIA CONTACT
Beth McClure
Head of Marketing, BluIP
(866) 443-6494
info@bluip.com

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SOURCE BluIP, Inc.

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