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Built in Bharat: Yellow.ai Launches Nexus Vox — the First Enterprise Voice AI That Can Clone Any Voice and Deploy It Across 500+ Languages in Under a Second

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Yellow.ai turns 10, and the Bengaluru-born company has launched the first enterprise voice AI forged by a decade of experience in solving India’s hardest conversational AI problems. Vox can deploy across 20+ Indian languages, and 500+ languages globally.

BENGALURU, India, May 6, 2026 /PRNewswire/ — Ten years ago, three friends sat in a room in Koramangala with an idea: that businesses could talk to their customers through AI — in the languages they actually speak. India’s startup scene was chasing food delivery. Enterprise AI wasn’t a category.

A decade later, Yellow.ai has powered billions of conversations for 600+ enterprises across 85 countries. And in its 10th year, the company is launching the product that a complex and demanding market like India needs.

Today, Yellow.ai announced Nexus Vox — the first enterprise voice AI built as a single integrated system, not stitched together from multiple vendors’ APIs. The product supports 500+ languages and dialects natively — including all major Indian languages, plus Hinglish and dozens of regional dialects. With end-to-end latency below 400 milliseconds which is within the threshold of natural human conversation.

For Indian enterprises, this changes everything.

The Problem India Knows Better Than Anyone

India runs on voice. A nation of 1.4 billion people, hundreds of languages and dialects. Enterprise voice automation has never been able to keep up.

The reason is architectural. Today’s enterprise voice systems are Frankenstein stacks — one vendor for speech recognition, another for voice synthesis, a third for conversational AI, a fourth for telephony. Every handoff adds 100–200 milliseconds of latency. Round-trip response times hit 800 milliseconds or more — long enough to make every conversation feel robotic. And most platforms support fewer than 30 languages, leaving the vast majority of India’s population on hold or hanging up.

“Enterprise voice AI has been a Frankenstein’s monster — several vendor APIs stitched together, each adding latency, each introducing a point of failure, and none of them effectively resolving the customer’s problem,” said Raghu Ravinutala, Co-founder and CEO of Yellow.ai. “We’ve spent 10 years solving India’s hardest enterprise AI problems. India taught us that if your AI doesn’t speak the customer’s language — fluently, instantly, in the accent they think in — it’s not AI. It’s an IVR with a better UI. Vox is built with a completely different architecture. “

How Nexus Vox Works

Nexus Vox runs natively inside Yellow.ai’s Nexus platform, sharing the same runtime as the conversational AI, knowledge base, and automation engine, what Yellow.ai calls a “zero-hop architecture.” There are no API round-trips between voice processing and conversation processing.

Key capabilities:

Sub-400ms end-to-end latency from customer speech to AI voice response — within the range of natural human conversation.500+ languages and dialects with natural, human-quality voice synthesis10-second voice cloning from any audio sample — preserving the original speaker’s timbre, cadence, and emotional range. An Indian enterprise can clone its own brand voice and deploy it across every language it serves.Real-time sentiment awareness — Vox adjusts tone, pacing, and escalation behaviour mid-conversation, critical for high-emotion calls like insurance claims and service complaints.Omnichannel deployment across telephony (SIP/PSTN), web widgets, and REST APIs from a single configuration.CX and EX on one platform — built for both customer-facing and employee-facing voice automation. Not two separate products.Sarvam AI integration — Vox is natively integrated with Sarvam AI’s sovereign Indian language models, built under the Government of India’s IndiaAI Mission and trained from scratch on Indian language data.

Forged by India. Ready for the World.

Yellow.ai’s ability to build Nexus Vox is inseparable from its decade in India.

Edelweiss General Insurance launched India’s first end-to-end AI Voice Bot for motor claims — powered by Yellow.ai, processing Hinglish from noisy garages, 24/7. A claimant calls after an accident, stressed, switching between Hindi and English mid-sentence, and the AI handles the entire intimation — names, addresses, licence numbers — in real time. That’s the kind of problem that forces you to build voice AI differently.

Sony India deployed Isha — a voice AI agent providing round-the-clock support in English, Hindi, and Bengali, handling 21,000+ customer and dealer calls within two months of launch.

Use cases like these pushed Yellow.ai to solve problems no other market demands at this scale and linguistic complexity. Nexus Vox is the product those problems made inevitable.

The business reflects the bet. Yellow.ai is now EBITDA positive — a rarity in an industry where most AI companies are still burning cash. Revenue has grown to multiple 10s of million dollars at a CAGR of 70%, with 40% consolidated growth globally. And rather than pulling back, the company is increasing its investment in India, expanding its Bengaluru engineering centre, deepening its partnerships in the region.

“Every AI company talks about India as a future market. For us, India has been the market from day one — the one that made us profitable, the one that trained our platform, and the one we’re investing deeper into,” said Ravinutala. “India is the hardest AI market on earth — hundreds of languages, a billion WhatsApp users, enterprise buyers who demand world-class AI at Indian economics. We don’t see that as a challenge. We see it as the reason we were able to build Vox. India didn’t just birth Yellow.ai. India trained us to solve for scale.”

What Nexus Vox Means for Indian Enterprises

For India’s largest industries, Nexus Vox unlocks voice automation that was previously impossible:

Banking & Financial Services: A large Indian bank can now deploy a single AI voice agent that handles customer calls in Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, and English — without separate vendors per language. First-call resolution improves. The customer in Lucknow and the customer in Chennai get the same experience, in their own language, at any hour.

Insurance Claims Intimation — the most voice-dependent, high-emotion process in Indian insurance — can now be fully automated in Hinglish and regional languages, with real-time sentiment awareness that detects distress and escalates appropriately.

Airlines & Travel: An airline handling 100+ million passengers can automate rebookings, cancellations, and loyalty queries on voice in every Indian language — not just English and Hindi — across phone and WhatsApp from a single deployment.

Public Sector & Citizen Services: Government agencies and public enterprises can deploy voice AI that serves citizens in their mother tongue — from LPG bookings to tax queries to healthcare information — without language becoming a barrier to access.

Availability

Nexus Vox is available immediately for enterprise customers on the Yellow.ai platform. Indian enterprises can request a personalised demo, including a live voice clone demonstration in any Indian language, at yellow.ai/nexus-vox.

About Yellow.ai

Yellow.ai is the global leader in enterprise conversational and generative AI, trusted by 600+ enterprises across six global markets including Waste Connections, Ferrellgas, Randstad, Tiket.com, and Hyundai. The company’s Nexus platform — the industry’s first Universal Agentic Interface — powers autonomous customer and employee experiences across voice, chat, and email channels. Yellow.ai is headquartered in San Mateo, California, with offices in Bangalore, Jakarta, Dubai, and London. For more information, visit yellow.ai.

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SPECTRUM EXPANDS ITS COMMUNITY INVESTMENT AND OFFERS AMAZON PRIME MEMBERSHIP TO QUALIFYING LOW-INCOME SPECTRUM INTERNET CUSTOMERS

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New and existing customers who currently qualify for Spectrum’s low-income Internet Assist can enjoy all the benefits of Prime, included with their Internet subscription, at no additional cost.Prime is now included for legacy Spectrum customers with the benefit coming soon for qualified legacy Cox customers.

STAMFORD, Conn., Aug. 25, 2026 /PRNewswire/ — Today, Spectrum announced it is bringing Amazon Prime benefits to eligible Spectrum Internet customers. Existing and new customers who currently qualify for Spectrum Internet Assist, affordable internet for low-income customers with speeds up to 50 Mbps, can receive Prime membership included with their Internet subscription – at no extra cost.

Qualified Spectrum Internet customers can now enjoy everything Prime has to offer, including exclusive grocery savings and convenience, delivery benefits that saved members an average of $550 in delivery fees last year, award-winning entertainment through Prime Video, and so much more. Valued at $14.99 per month or $139 per year, qualifying Spectrum Internet customers can sign up for Prime through Spectrum’s simplified onboarding experience to get started and enjoy instant savings.

“Our goal at Spectrum is to give customers more value from the services they already count on every day,” said Adam Ray, Executive Vice President, Chief Commercial Officer for Spectrum. “That value already includes the fastest mobile service at the lowest prices, and our inclusion of programming apps in our video services at no extra charge. And that value now extends to including Prime for low-income customers to help make everyday life a little easier while delivering incredible savings and entertainment – reflecting just a part of our ongoing investment to ensure the communities we serve can thrive.”

Qualified Spectrum Internet customers can now enjoy all of Prime’s savings, convenience, and entertainment. That includes everyday low prices and free delivery on 300 million items across 35 categories, tens of millions of which can be delivered the same or next day in eligible areas, including everyday essential grocery items like pantry staples, breakfast items, canned goods, baby foods, and more. Prime members also get free Same-Day Delivery on perishable grocery orders over $25 in most places, and members in more than 2,300 cities and towns can get fresh groceries, alongside electronics, books, pantry staples, snacks, and everyday household essentials like paper towels and toothpaste, delivered within hours. Plus, members enjoy exclusive deals every day and shopping events like Prime Day, fast, free delivery of prescription medications through Amazon Pharmacy, and exclusive savings on restaurant delivery and fuel.

Prime Video serves as an entertainment destination, offering unlimited streaming of movies and shows, plus access to must-see live sports including NBA, WNBA, NASCAR, and Thursday Night Football. Members also enjoy ad-free listening of 100 million songs and millions of podcast episodes with Amazon Music, cloud gaming with Amazon Luna, unlimited photo storage with Amazon Photos, and Alexa+, Amazon’s next-gen AI assistant that enhances the Prime experience, making it easy to shop, discover new entertainment, and manage photo content through natural conversation. With Amazon Family, members can also share a wide range of these benefits with one adult in their household, plus digital content with up to four children in their household.

More information is available at spectrum.com/AmazonPrime.

About Spectrum  
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

More information can be found at corporate.charter.com

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SOURCE Charter Communications, Inc.

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Land id® Expands Product and AI Leadership with Senior Executive Hires

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Chris Omland joins as Senior Vice President of Product and Jeff Lutzenberger is named Vice President of AI Platform Strategy

BOZEMAN, Mont. and AUSTIN, Texas, Aug. 25, 2026 /PRNewswire/ — Land id today announced the addition of Chris Omland as Senior Vice President of Product and Jeff Lutzenberger as Vice President of AI Platform Strategy. Omland will lead Land id’s product and engineering organization, while Lutzenberger will oversee the application of AI across Land id’s product and platform.

Two senior executive hires signal Land id’s acceleration into AI-powered property intelligence.

The hires come as Land id continues to expand its real estate and property intelligence platform, combining geospatial visualization, proprietary property data, and AI to help customers not just access information about a property, but understand what it means and act on it.

Lutzenberger brings deep experience in machine learning, large language models, and geospatial technology. He holds a PhD in Electrical Engineering and spent nearly a decade at onX, where he helped build the geospatial pipelines and 3D technologies underpinning the company’s growth to more than 10 million users.

“The combination of geospatial information, proprietary data, and AI creates an entirely new way to understand a property and make decisions around it,” Lutzenberger said. “The foundation is already in place at Land id, and I’m excited to build on it, surfacing relevant insights and automating real estate workflows for every person and every property.”

Omland brings more than two decades of experience building and scaling enterprise software products. He held product leadership roles at Bozeman-based RightNow Technologies, acquired by Oracle in 2011, and more recently led Workiva’s platform product team as the company grew from $220 million to more than $800 million in annual revenue.

“Real estate is the world’s largest asset class, yet the information people need to understand a property and make decisions about it is still incredibly fragmented and difficult to interpret,” Omland said. “Land id has the data, technology, and team to bring that information together in a much more intelligent way. That creates an opportunity for Land id to power workflows across every step of the real estate lifecycle. That’s what made this opportunity so compelling to me.”

“Chris and Jeff bring exactly the kind of experience and leadership we need for Land id’s next stage of growth,” said Chris Hamilton, Chief Operating Officer of Land id. “We’ve built a strong foundation in property data and geospatial technology. Chris brings a proven ability to scale product organizations, and Jeff brings deep technical experience at the intersection of data, geospatial technology, and AI. Together, they significantly expand what we are capable of building.”

Omland and Lutzenberger will work closely across product, engineering, data, and AI as Land id develops its next generation of property intelligence capabilities, while remaining focused on the needs of customers across real estate, land management, agriculture, insurance, appraisal, and other property-driven industries.

ABOUT LAND ID
Land id® combines data, intelligence, and outcomes to underpin every property decision for the world’s largest asset class. The company unifies scattered data sources into a single, intuitive visualization and analysis solution for both web and mobile environments, allowing every category of real estate stakeholder to make better decisions in less time. With case studies ranging from expansive Mountain West ranches to remote recreational lodges, Land id is solving knowledge-based challenges beyond the built world. Land id is based in Bozeman, MT and Austin, TX. Learn more about Land id at https://id.land/about

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SOURCE Land id, Inc.

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3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents

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New capability scores 100% of AI interactions with plain-language reasoning, enabling accountability and rich insights into Voice AI engagements and performance.

ROCKVILLE, Md., Aug. 25, 2026 /PRNewswire/ — 3CLogic today announced the release of AI Agent Evaluator, a powerful automated quality assurance (QA) and scoring engine built natively into its Voice AI Hub. The new feature scores 100% of Voice AI agent interactions based on configurable metrics including resolution, goal completion, and quality, while providing plain-language reasoning behind each rating without the need for manual transcript review.

As enterprise service desks and contact centers accelerate the deployment of conversational AI, industry focus has heavily centered on the raw power and scalability of Voice AI agents, while largely ignoring how to continuously validate their performance in the field. While many organizations rely on manual auditing or exporting of bot transcripts into standalone QA tools intended for human agents, 3CLogic recognized the need for a solution purpose-built for AI-based interactions.

“Operational leaders are increasingly asking if the voice AI agents they deployed are doing what they were designed to address,” explains Anshuman Rawat, CTO at 3CLogic. “Deploying Voice AI agents is relatively easy, but knowing if they are actually resolving issues or deflecting a live call to the satisfaction of the caller is the real challenge. AI Agent Evaluator replaces the guesswork and black-box metrics with objective, auditable scores at scale.”

Natively integrated into its Voice AI Hub, 3CLogic’s AI Agent Evaluator allows organizations to hold AI agents to the same rigorous standards as live agents while identifying opportunities for continuous improvement. Designed to eliminate the blind spots of legacy QA processes, the solution delivers immediate business value through the following key features:

Comprehensive QA Coverage: eliminates the inherent scaling limitations of manual sampling by automatically scoring every single Voice AI conversation to quickly identify critical performance issues.

Role-specific agent evaluations: enables administrative users to create custom “yardsticks” for each specialized voice AI agent (e.g.: IT support, billing, etc.) to be scored accurately against what constitutes success for each of their unique roles.

Automated task validations: verifies that required system actions (e.g.: submitting a case, updating a ticket, etc.) are in fact executed rather than relying solely on the transcript for confirmation.

Actionable Insights: delivers visual insights into the performance of Voice AI agents over time with real-time dashboards.

The release marks the latest milestone in 3CLogic’s ongoing mission to transform the Voice AI and contact center landscape, following recent innovations, including Outbound AI agents. From global IT managed services providers to major multi-hospital systems modernizing their service operations, the organization continues to deliver significant competitive advantages for leading enterprises. AI Evaluations is now generally available to all Voice AI Hub customers.

For more information, visit 3CLogic.com.

About 3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit www.3clogic.com.

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SOURCE 3CLogic

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