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Managed Services Market Size to Reach USD 847.4 Billion by 2033, Fueled by Cloud Transformation, Cybersecurity Demand, and AI-Driven IT Operations

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According to a new report by Grand View Research, Global Managed Services Market Expected to Grow at a CAGR of 9.9% Through 2033 as Enterprises Accelerate Digital Transformation and IT Modernization Initiatives

SAN FRANCISCO, June 15, 2026 /PRNewswire/ — The global managed services market size was valued at USD 401.1 billion in 2025 and is poised for significant expansion over the next decade, with market size projected to reach USD 847.4 billion by 2033, growing at a compound annual growth rate (CAGR) of 9.9% from 2026 to 2033. The market’s growth is being driven by the increasing adoption of cloud computing, rising cybersecurity concerns, growing complexity of enterprise IT environments, and the widespread implementation of artificial intelligence (AI) and automation technologies across industries.

Organizations worldwide are increasingly relying on managed services providers (MSPs) to support critical business operations, optimize IT infrastructure, improve cybersecurity resilience, and reduce operational costs. As businesses continue to navigate evolving technology landscapes, managed services have emerged as a strategic solution that enables enterprises to focus on core business objectives while ensuring reliable, secure, and scalable technology operations.

The growing need for business agility, operational efficiency, and uninterrupted digital experiences is encouraging organizations of all sizes to outsource key IT functions. Managed service providers are responding by expanding their offerings across cloud management, network monitoring, cybersecurity, data center operations, unified communications, and business process outsourcing services.

Digital Transformation Initiatives Continue to Drive Market Expansion

Digital transformation remains one of the most significant catalysts influencing the growth of the global managed services market. Organizations across industries are investing heavily in modern technologies to enhance customer experiences, improve operational efficiency, and gain competitive advantages in increasingly digital economies.

As enterprises modernize legacy systems and transition toward cloud-native environments, the need for specialized expertise and continuous technology management has intensified. Managed service providers help organizations navigate these complex transformations by delivering end-to-end support, strategic consulting, infrastructure optimization, and ongoing operational management.

Businesses are increasingly seeking technology partners capable of supporting hybrid and multi-cloud environments while ensuring performance, compliance, and security. This trend has elevated the role of managed services from a cost-saving measure to a critical component of long-term business strategy.

Furthermore, organizations are recognizing the importance of maintaining scalable and flexible IT ecosystems capable of adapting to rapidly changing business requirements. Managed services enable enterprises to achieve these objectives while minimizing risks associated with technology deployment and management.

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Rising Cloud Adoption Creates Significant Opportunities for Service Providers

The continued migration of enterprise workloads to cloud environments is creating substantial growth opportunities for managed services providers worldwide. As organizations embrace public, private, and hybrid cloud infrastructures, the demand for cloud management services is increasing significantly.

Many enterprises lack the internal resources and expertise necessary to effectively manage complex cloud environments. Consequently, they are turning to managed service providers for assistance with cloud migration, workload optimization, cost management, infrastructure monitoring, and governance.

Cloud-based managed services help organizations improve scalability, accelerate innovation, and enhance operational efficiency while reducing the burden on internal IT teams. These solutions also support business continuity by enabling seamless access to critical applications and data across distributed work environments.

The growing adoption of software-as-a-service (SaaS), infrastructure-as-a-service (IaaS), and platform-as-a-service (PaaS) solutions is expected to further strengthen demand for cloud-focused managed services throughout the forecast period.

Increasing Cybersecurity Threats Accelerate Demand for Managed Security Services

Cybersecurity has become a top priority for organizations worldwide as the frequency and sophistication of cyberattacks continue to rise. Businesses face growing challenges related to ransomware, phishing attacks, data breaches, insider threats, and regulatory compliance requirements.

In response, organizations are significantly increasing investments in managed security services to strengthen their security posture and protect critical business assets. Managed security service providers offer continuous threat monitoring, incident response, vulnerability management, endpoint protection, and security operations center (SOC) capabilities.

The shortage of skilled cybersecurity professionals has further amplified the demand for outsourced security expertise. Managed security services allow organizations to access advanced technologies, specialized talent, and round-the-clock monitoring capabilities without making substantial investments in internal security infrastructure.

As regulatory frameworks continue to evolve and data protection requirements become more stringent, businesses are expected to increasingly rely on managed security providers to maintain compliance and mitigate cyber risks.

AI and Automation Transform the Managed Services Landscape

Artificial intelligence and automation technologies are reshaping the managed services industry by enabling providers to deliver more efficient, proactive, and intelligent services.

AI-powered monitoring systems can identify anomalies, predict potential failures, and automate routine operational tasks, reducing downtime and improving service quality. Automation also helps organizations streamline workflows, optimize resource utilization, and accelerate issue resolution.

Managed service providers are integrating machine learning algorithms, predictive analytics, and intelligent automation platforms into their service portfolios to enhance operational efficiency and deliver greater value to clients.

The adoption of AI-driven IT operations, commonly referred to as AIOps, is expected to become increasingly widespread as enterprises seek to improve infrastructure performance and reduce manual intervention in technology management processes.

These technological advancements are not only improving service delivery but also enabling providers to develop innovative solutions tailored to evolving customer requirements.

Large Enterprises Continue to Lead Market Adoption

Large enterprises account for a significant share of the managed services market due to their extensive technology infrastructures, complex operational requirements, and global business footprints.

These organizations often manage large volumes of data, multiple cloud environments, and diverse application ecosystems that require continuous monitoring and maintenance. Managed services help large enterprises maintain operational continuity while optimizing costs and improving efficiency.

Additionally, multinational corporations frequently rely on managed service providers to support global operations, ensure compliance across jurisdictions, and maintain standardized service levels across geographically dispersed locations.

As digital transformation initiatives continue to expand, large organizations are expected to increase their reliance on strategic managed services partnerships to support long-term growth and innovation objectives.

Small and Medium-Sized Businesses Increasingly Embrace Outsourced IT Services

Small and medium-sized enterprises (SMEs) are emerging as an important growth segment within the managed services market. Many SMEs face challenges related to limited IT budgets, resource constraints, and difficulties attracting specialized technology talent.

Managed services offer these businesses access to enterprise-grade technology expertise and infrastructure without requiring significant capital investments. Outsourcing IT operations allows SMEs to focus on business development, customer engagement, and revenue generation while benefiting from reliable and secure technology environments.

Cloud-based managed services are particularly attractive to SMEs due to their flexibility, scalability, and cost-effectiveness. As digital adoption accelerates among smaller organizations, demand for managed services is expected to increase steadily.

BFSI Sector Remains a Key Revenue Contributor

The banking, financial services, and insurance (BFSI) sector continues to represent one of the largest end-use industries within the managed services market.

Financial institutions are undergoing rapid digital transformation as they seek to enhance customer experiences, strengthen security frameworks, and comply with evolving regulatory requirements. Managed service providers support these initiatives by delivering infrastructure management, cybersecurity services, cloud solutions, and business continuity capabilities.

The increasing adoption of digital banking platforms, mobile payment solutions, AI-powered customer service applications, and advanced analytics tools is creating additional demand for managed services within the BFSI sector.

Given the highly regulated nature of financial services, organizations often rely on experienced managed service providers to ensure compliance while maintaining operational efficiency and resilience.

North America Maintains Market Leadership While Emerging Regions Gain Momentum

North America continues to dominate the global managed services market, supported by advanced technology infrastructure, strong cloud adoption rates, and the presence of leading technology vendors and service providers.

The region’s mature digital ecosystem and high levels of enterprise technology spending have contributed significantly to market growth. Organizations across sectors such as healthcare, finance, government, manufacturing, and telecommunications are increasingly adopting managed services to optimize operations and enhance cybersecurity.

Meanwhile, emerging economies across Asia-Pacific, Latin America, and the Middle East are experiencing growing demand for managed services as businesses accelerate digital transformation efforts. Expanding internet connectivity, cloud adoption, and government-led digitization initiatives are creating new opportunities for service providers in these regions.

As enterprises in developing markets continue to modernize their technology infrastructures, managed services adoption is expected to increase substantially.

Browse more Managed Services Industry Research Report by Grand View Research

Future Outlook: Managed Services Become Central to Enterprise Technology Strategies

The future of the managed services market will be shaped by ongoing advancements in cloud computing, cybersecurity, artificial intelligence, edge computing, and data analytics. Organizations are increasingly seeking strategic technology partners capable of delivering comprehensive, outcome-based solutions that align with broader business objectives.

Managed services providers are expected to expand their capabilities beyond traditional IT management by offering integrated solutions that support innovation, resilience, and digital growth. The convergence of AI, automation, and cloud technologies will enable providers to deliver more predictive, proactive, and personalized services.

As businesses continue to prioritize operational efficiency, cybersecurity readiness, and digital transformation, managed services are expected to become an indispensable component of enterprise technology ecosystems worldwide.

With organizations facing increasing pressure to innovate while controlling costs and mitigating risks, the global managed services market is positioned for sustained growth throughout the forecast period, creating significant opportunities for technology providers, service vendors, and enterprises across industries.

About the Global Managed Services Market

Managed services encompass a broad range of outsourced technology functions, including infrastructure management, network monitoring, cybersecurity, cloud management, data center services, communications support, backup and disaster recovery, and business process outsourcing. These services enable organizations to improve performance, strengthen security, enhance scalability, and achieve long-term operational excellence while focusing on their core business priorities.

To learn more about growth opportunities in the managed services market, access the full report from Grand View Research

About Grand View Research

Grand View Research, U.S.-based market research and consulting company, provides syndicated as well as customized research reports and consulting services. Registered in California and headquartered in San Francisco, the company comprises over 425 analysts and consultants, adding more than 1200 market research reports to its vast database each year. These reports offer in-depth analysis on 46 industries across 25 major countries worldwide. With the help of an interactive market intelligence platform, Grand View Research Helps Fortune 500 companies and renowned academic institutes understand the global and regional business environment and gauge the opportunities that lie ahead.

Explore Grand View Consumer Insights Platform – The GVR Consumer Insights Platform combines data from our Global Voice of Consumer Survey — capturing real, evolving consumer sentiment and behavior. Get transparent, periodic insights across lifestyles, media habits, brand perceptions, and purchase triggers to fuel data-backed strategies.

Contact:

Michelle Thoras

Corporate Sales Specialist, USA

Grand View Research, Inc.

Phone: 1-415-349-0058

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Summation Makes AI Analysts Available to Every Business Team

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Put a proactive AI analyst to work in minutes: automating the grind, staying on top of what’s changing, and helping teams make better decisions, fast.

BELLEVUE, Wash., Sept. 10, 2026 /PRNewswire/ — AI has made individuals dramatically more capable. But making each person smarter doesn’t automatically make the company run better.

Companies are becoming more complicated. There’s too much happening for any person or team to see the full picture. Summation is AI designed for how a business actually operates.

Starting today, Summation’s AI analyst is available to everyone. After a year deploying Summation inside companies including Fanatics, Lineage, and Grid, any team can now sign up, connect its data, and put an AI analyst to work in minutes.

“Most businesses aren’t short on valuable problems to solve. They’re short on the analytical capacity to solve them,” said Ian Wong, CEO and Co-Founder of Summation. “We built Summation to put an AI analyst on every team and bring the best of AI to the decisions that drive the business.”

The AI Analyst That Stays on Top of the Business
Most AI tools wait for someone to ask the right question. Summation can take responsibility for work that needs to happen whether someone remembers to ask or not.

It can run recurring analytical processes, including reviews, forecasts, and reporting, automatically on your schedule.

Summation can monitor thousands of changes across products, customers, locations, and channels. When something matters, Summation investigates why, shows the evidence, and brings it to the right person.

And it can go beyond analysis into operating decisions. Summation powers applications for planning, pricing, inventory, marketing, and other workflows, helping teams make key decisions and measure what matters.

The result is more capacity to run the business: more questions answered, faster response to change, and better decisions made sooner.

More Than a General-Purpose LLM
Making that work takes more than a great AI model.

Summation learns the context that makes each business different: its data, metrics, definitions, processes, and constraints. Its workflows keep running from one operating cycle to the next, and its work is verified and traceable back to underlying data.

That’s what allows Summation to take responsibility for recurring work rather than simply generate a one-off answer. An output from Summation is a boardroom ready deliverable you can trust.

From Sign-Up to Production
Individuals and teams can sign up, connect their data through more than 1,200 integrations, and delegate their first job in minutes. With Summation Workflows, useful work can then run automatically and deliver itself by email or Slack.

For enterprises, Summation’s deployment team works alongside customers to make the analyst successful. The team identifies high-value responsibilities to delegate, learns how the business actually operates, and does the last-mile work to put AI into production.

The goal isn’t another AI implementation. It’s a working analyst driving a real business outcome.

Available Today
Summation is available in two self-serve plans: Pro at $60 per user per month and Max at $200 per user per month.

Enterprise plans include dedicated deployment support, custom integrations, and advanced governance and controls for organizations putting AI analysts into critical operating workflows.

Summation AI analysts are available today. Put one to work at: www.summation.com/try-summation.

About Summation
Summation builds AI analysts that help companies understand what’s happening, plan what comes next, and make better operating decisions. Its AI analysts work from live business data and shared company context to automate recurring work, proactively monitor performance, investigate problems, and improve plans.

Companies including Fanatics, Lineage, and Grid run recurring analytical and planning work on Summation today.

Summation is backed by Benchmark and Kleiner Perkins and is headquartered in Bellevue, Washington.

Media Contact
Trevor Shih
Head of Business Operations
Summation
press@summation.com

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SOURCE Summation Technologies, Inc.

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New North American Survey Reveals Only One in Ten Sustainability Professionals Expect Their Organization’s Ambition to Decrease

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Research from UN Global Compact Networks in Canada, Mexico, and the USA and GlobeScan reveals companies are becoming more selective and strategic as pressure on corporate sustainability commitments grows

TORONTO, Sept. 10, 2026 /CNW/ — Despite mounting economic, political and regulatory pressure on corporate sustainability, ambition among sustainability professionals across North America is proving more resilient than widely assumed. A new tri-national study finds that only 10 percent of respondents expect their organization’s sustainability ambition to decrease, while most expect it to increase, remain stable, or become more targeted.

Leading Through Uncertainty: The Evolving Role of Sustainability Professionals in North America, published by UN Global Compact Networks in Canada, Mexico and the USA, in partnership with GlobeScan, draws on survey responses from corporate sustainability professionals across all three countries, conducted in English, French and Spanish. The research finds that sustainability leadership in North America is evolving, with organizations becoming more selective in where they focus, how they communicate, and demonstrate progress. Other key findings include:

Business value is the defining test for sustainability leadership. 76 percent of respondents identify the ability to connect sustainability to business value as a crucial capability, meaning that industry leaders are expected to translate environmental and social priorities into strategy, operations, and finance.Sustainability is moving closer to core business strategy. 61 percent of respondents say embedding sustainability into strategy and capital allocation should be a priority for sustainability leaders, pointing to a shift toward deeper business integration.The role of sustainability professionals is expanding. Beyond technical expertise, the research also surfaces the growing importance of influencing leadership, working across functions and driving organizational change.

The research is based on a survey of 276 sustainability professionals with responsibility and expertise in corporate sustainability across North America. Conducted in English, French and Spanish, the results are weighted equally across Canada, Mexico and the USA. The full findings were presented at the virtual launch event on September 10, 2026. The complete report is now available to download here.

About UN Global Compact
As a special initiative of the United Nations Secretary-General, the UN Global Compact is a call to companies worldwide to align their operations and strategies with Ten Principles in the areas of human rights, labour, environment and anti-corruption. Our vision is clear: to mobilize business to transform sustainability ambition into action at the scale the world demands. With more than 25,000 participants and a presence in over 100 countries through 5 Regional Hubs and more than 70 Country Networks and expansion territories, the UN Global Compact is the world’s largest corporate sustainability initiative.

For more information, follow @globalcompact on social media and visit our websites at unglobalcompact.org  | UN Global Compact Network Canada – unglobalcompact.ca | UN Global Compact Network Mexico – pactoglobal.org.mx  | UN Global Compact Network USA – globalcompactusa.org

About GlobeScan
GlobeScan is an insights and advisory firm specializing in trust, sustainability, and engagement. 
We equip clients with insights to navigate shifting societal and stakeholder expectations, crafting evidence-based strategies that reduce risks and create value for their organizations and society.
Established in 1987, we have offices in Cape Town, Dubai, Hong Kong, Hyderabad, London, Paris, San Francisco, São Paulo, Singapore, Tokyo, and Toronto. GlobeScan is a participant of the UN Global Compact and a Certified B Corporation.
Learn more here.

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SOURCE United Nations Global Compact

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OpenSpace Unveils the Next Generation of Its Visual Intelligence Platform at Waypoint 2026

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New Spatial AI, mobile, and progress tracking innovations help construction teams turn trusted reality data into faster, better decisions

SAN FRANCISCO, Sept. 10, 2026 /PRNewswire/ — OpenSpace, the Visual Intelligence Platform for the built world, today unveiled the next generation of its platform at Waypoint 2026, the company’s annual virtual customer event. The new and upcoming capabilities demonstrate how Visual Intelligence is creating a new way to work in construction, moving project teams beyond document-centric workflows toward decisions grounded in visual, real-world data.

In recent years, OpenSpace has become a leading platform that brings together data from 360° cameras, smartphones, drones, laser scanners, BIM models, project schedules and more. OpenSpace enriches that data with location, field context and reality-based progress analytics, making it easier for project teams to coordinate around what is actually happening on-site, communicate across stakeholders, and make faster decisions. This new way of working, with visual reality at the center, is making life easier for field teams, delivering literal ROI, and making AI genuinely more useful for builders.

“Construction doesn’t need another disconnected tool or system that asks teams to manually input information into a form,” said Jeevan Kalanithi, CEO and Co-Founder of OpenSpace. “The next phase of the industry will be defined by platforms that understand the physical world and make that intelligence available wherever teams already work. Today at Waypoint, we demonstrated how OpenSpace is powering a new way of reality-based work, with an open platform that interoperates with the systems and technologies that work best for our customers’ businesses.”

A New Way to Work in the Field
At Waypoint 2026, OpenSpace previewed new capabilities designed to make the smartphone a powerful tool for capturing, understanding, and acting on jobsite reality, reducing administrative work and helping teams move more quickly from observation to action.

The company announced a breakthrough in its Autolocation technology, revealing AI Autolocation 2.0 with Live Location. In construction, location of a photo taken is often the most important, but almost always missing, piece of information. OpenSpace made this a priority to solve for their customers. AI Autolocation works like GPS, but inside buildings where GPS does not operate, and it works without the need to install wireless hardware devices like bluetooth beacons. AI Autolocation 1.0 helped users automatically pin issues created on mobile to their location on a drawing. AI Autolocation 2.0 takes it further, allowing users to understand their position in real time, all the time, powering entirely new field workflows.

The technology powers a new mobile experience called Site Mode, which puts a user’s live location directly on project drawings and BIM models, even when offline, allowing users in the field to instantly access relevant information, open Field Notes and expedite issue workflows based on exactly where they are on the jobsite.

The technology also powers AI Walk-and-Talk, a capability that allows users to create structured updates by speaking naturally as they move through the jobsite. The images and voice are tagged in real time to jobsite locations, providing a rich data set of site status. Walk-and-Talk powers workflows such as daily reports, with OpenSpace compiling the information into an end-of-day report to reduce significant time spent on administrative work.

Verified Progress, Not Opinions
OpenSpace also showcased major advancements to OpenSpace Track, its reality-based progress-tracking solution for projects ranging from multifamily housing to hospitality projects to some of the most complex, high-value and mission-critical projects. OpenSpace Track helps customers verify installed work, compare actual progress with planned milestones, identify schedule risks, forecast future performance, and view trends across multiple projects at the portfolio level.

Due to high customer demand from mission-critical owners and builders, OpenSpace has expanded its progress tracking offerings with new functionality for quantity tracking, markups and predictive analytics. Combined with the power of the full OpenSpace platform as well as optional walk and pilot services, customers are using these capabilities to build faster and more reliably, with visual reality at the center.

The company also announced its Track API, which allows customers to pull progress tracking data into whatever core system a customer uses — ERP, BI dashboards, or PM tools — and drive more workflows in both the field and office. In particular, the company highlighted customers using Track and the Track API to provide accelerated payments to their subcontractors using a shared visual record that all parties can trust, demonstrating literal ROI impact for the industry as a whole.

“For the construction industry, the field is where money is made or lost, yet progress has traditionally been measured through manual updates, periodic observations, and individual judgment,” said Michael Jones, Vice President of Product Management at OpenSpace. “Visual Intelligence replaces opinions with a more objective, timely view of what has actually been completed, which can truly transform the difficult economics of construction. It allows payments and capital to flow more efficiently from lenders to owners to GCs to trades, each and every month.”

Giving AI Agents Eyes on the Jobsite
OpenSpace outlined the next generation of AI built for the “real world” economy. Most AI systems are designed to interpret documents and text. Construction, however, takes place in a physical environment that changes every minute, every day. To provide meaningful value, AI must understand not only what was planned, but also what is truly happening in the real, physical world. This type of AI is often labeled “Physical AI,” and it represents the cutting edge of AI broadly.

OpenSpace announced the new OpenSpace Agent Ecosystem – an open, interoperable AI agent platform that understands what is happening on the jobsite, and can tackle work that teams have to do. OpenSpace leverages its foundation of processing large amounts of visual data, enriching it with location, meaning and high-level analytics, and is now making that intelligence accessible to AI agents to help tackle real work. OpenSpace is building agentic AI technology capable of understanding reality data that is captured, organized, and mapped to the correct project spatial context. Having analyzed imagery from more than 110,000 construction projects representing over 77 billion square feet, with more than 500 million expert-verified labels and descriptions, OpenSpace has built a foundation of real-world visual and spatial intelligence that can help AI understand how construction actually progresses.

This foundation can enable AI agents – in OpenSpace or in a partner system using OpenSpace via MCP – to assist with everyday workflows like daily logs, routine inspections, and clearing punch lists. OpenSpace is already putting this vision into practice, working with a select group of Early Access customers to build and deploy AI agents against real-world construction workflows.

“AI agents need eyes,” said Michael Fleischman, CTO and Co-Founder, OpenSpace. “An agent may be able to read every report associated with a project, and that provides real value. But without visual and spatial context, AI still cannot fully understand the scope of what drives business results for our customers – that data lies in the field. OpenSpace is building that connection between AI and the physical world so agents can become genuinely useful partners to the people delivering projects. This kind of real-world reasoning has been the vision behind OpenSpace from the beginning, and we’re excited to now put that capability in the hands of our customers.”

Throughout Waypoint 2026, OpenSpace customers shared how they are using Visual Intelligence to improve coordination, reduce administrative work, validate progress, deliver literal ROI through accelerated payments, and make faster decisions.

“OpenSpace puts Autodesk Issues front and center with pinpoint accuracy so we can get them resolved faster. The faster we resolve issues, the greater benefit to the project,” said Zeeshan Haider, Director of Business Process, ISEC, Inc. “I worked with one company that could measure job profitability based on the number of days issues stayed open. So, if we can increase the efficiency with which we resolve open issues, that means money to the bottom line. And at the end of the day, that satisfies our customers. They feel like we’re on top of things and getting them done faster.”

Additional information about upcoming feature availability, participation in Early Access and Beta programs, and general customer access will be shared in the coming months.

To watch Waypoint 2026 and learn more about the innovations announced at the event, visit https://www.openspace.ai/waypoint/.

About OpenSpace
OpenSpace is the Visual Intelligence Platform for the built world, helping teams reduce risk and increase efficiency. Powered by Spatial AI, its image-first platform streamlines coordination between field and office teams, providing reality-based, real-time intelligence for faster decisions and fewer delays. Customers like Suffolk, Comfort Systems, and Tishman Speyer rely on OpenSpace to gain critical insights from their sites, avoid destructive investigations, and finish projects ahead of schedule. To date, general contractors, trades, and owners have relied on OpenSpace to analyze imagery on more than 110,000 construction projects across 132 countries. To learn more, visit www.openspace.ai and follow us on LinkedIn.

Media Contact:
Lindsay Hull
Zer0 to 5ive for OpenSpace
openspace@0to5.com
or
media@openspace.ai

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SOURCE OpenSpace

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