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InComm Benefits Survey Reveals Gap Between HR Expectations and Employee Benefits Experience

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New research shows HR teams want simpler administration, stronger support and better tools to help employees use HSAs and other spending accounts with confidence

ATLANTA, Aug. 5, 2026 /PRNewswire/ — InComm Benefits, a division of global payments technology provider InComm Payments, today released new research revealing a clear gap between what employees need from spending accounts, such as Health Savings Accounts (HSAs), and the support Human Resources (HR) teams receive from providers to deliver a positive employee experience. Based on a survey of more than 300 HR professionals*, the findings show that employee experience has become the primary factor driving how HR leaders evaluate spending account providers.

Key findings include:

73% of HR professionals said “employee feedback” is the top factor they consider when reevaluating spending account providers.

Employee experience was the No. 1 frustration HR professionals cited with spending account providers.

Nearly 6 in 10 HR professionals said they encounter concerns or challenges from employees regarding their spending accounts, with common questions focused on eligible purchases, claims submission, account usage, deadlines and rollover rules.

55% of respondents cited more flexible benefit options as an opportunity to improve the employee experience, while 52% cited simplified education and 52% cited better technology.

55% of HR professionals expressed enthusiasm about AI tools in their department, and 57% said they already use AI in education or training related to benefits administration.

“Employees are not necessarily disengaged from their benefits. Many are simply unsure how to use them,” said Dave Etling, SVP and GM of InComm Benefits. “When employees need help understanding eligibility, claims or reimbursement rules, HR often becomes the default support channel. Spending account providers have an opportunity to simplify the experience, reduce administrative burden and help employees feel more confident using their benefits.”

The research also shows that HR teams are managing broad responsibilities beyond benefits, including recruitment, employee communications, payroll, insurance offerings and compliance. As a result, organizations are looking for spending account providers that can deliver more than account administration, including responsive support, dedicated account management, intuitive technology and stronger employee education.

InComm Benefits helps organizations simplify and modernize the spending account experience through tools and support designed to reduce confusion, improve access and ease administrative burdens. The company’s platform includes Automated Purchase Sorting technology, a simplified member experience, digital education resources, faster access to funds and reimbursements, innovations such as the HSA Backup Account and 2% Cash Back HSA**, and a designated account manager.

The full report, entitled “The Spending Account Experience Gap,” explores how HR leaders are approaching spending account administration, where providers are falling short and how organizations can improve employee satisfaction, engagement and utilization. View the report by visiting www.incomm.com/benefits/2026-hsa-employee-research.

*Source: InComm Benefits 2026 HR Leaders Survey. Results based on over 300 HR professionals managing HSAs/Spending Accounts in April 2026.

**InComm is a financial technology company, not a bank. Banking services for HSA, FSA and HRA accounts are provided by Coastal Community Bank, Member FDIC. 

About InComm Benefits
InComm Benefits is the future of employee benefits with automated and intuitive spending accounts, including HSA, FSA, Dependent Care, Lifestyle and more. Simplify the user experience by providing automatic purchase recognition and receipt tracking. Employees can more easily take advantage of triple-tax savings using one card. Employers benefit from higher adoption rates, boosted employee satisfaction and savings using cutting-edge solutions. Learn more at www.InComm.com/Benefits.

About InComm Payments
InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 412 global patents and a presence in more than 40 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga. Learn more at www.InCommPayments.com.

‍Media Contacts 

Anthony Popiel 
Communications Manager 
InComm Payments 
apopiel@incomm.com 

Brandon Davis
Communications Manager
InComm Payments
bdavis@incomm.com 

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SOURCE InComm Payments

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ProBuilt TMS Introduces AI-Powered Compliance System: From Driver Application Through Corrective Action

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August 5, 2026

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THE WOODLANDS, Texas, Aug. 5, 2026 /PRNewswire/ — ProBuilt Software Inc. today announced the ProBuilt TMS Compliance System, which manages driver compliance from application through qualification, credential monitoring, safety events and corrective action. Powered by Claude AI from Anthropic, it inspects driver documents and inserts exact FMCSA regulation codes into disciplinary letters.

Most TMS compliance systems focus on document storage, expiration tracking and safety-event records. ProBuilt TMS goes deeper by seamlessly connecting driver applications, FMCSA due diligence, road testing, prior-employer inquiries, dispatch, claims and disciplinary action within one system.

The online application portal links to a carrier’s website. Applicants can upload CDL and Medical Card images. Applicants provide all information required by FMCSA through the online application.

Safety personnel can document MVR, PSP and UA reviews, road tests and prior-employer Requests for Information, including efforts to obtain safety and performance information. Road tests can be completed through the ProBuilt TMS mobile app, with certificates issued directly to drivers.

The system tracks CDLs, Hazardous Materials Endorsements, MVRs, TWIC Cards, FAST Cards and Medical Cards. It also interacts with dispatch so qualification and expiration issues can be addressed during daily operations.

ProBuilt Compliance manages cargo claims, incidents and accidents. Drivers can submit events through the ProBuilt DRV mobile app, and safety personnel can request driver statements through the app. Records can include details, costs, documents, photos, chargebacks and disciplinary action.

When disciplinary action is required, ProBuilt’s Claude-powered technology can generate policy reminders, official warnings, suspension letters and termination letters. The AI identifies the FMCSA regulation tied to the violation and inserts the exact regulation code into the letter. For example, an Hours-of-Service warning can cite 49 CFR § 395.3(a)(3), which limits a driver to 11 hours of driving after 10 consecutive hours off duty. Drivers can electronically sign the completed correspondence.

“Compliance begins when the driver applies and continues throughout the driver’s employment,” said Michael Till, Founder and CEO of ProBuilt Software Inc. “We built ProBuilt Compliance to help carriers manage that entire process in one system.”

About ProBuilt Software Inc.

ProBuilt Software Inc. develops ProBuilt TMS for carriers and freight brokers.

View original content:https://www.prnewswire.com/news-releases/probuilt-tms-introduces-ai-powered-compliance-system-from-driver-application-through-corrective-action-302843279.html

SOURCE ProBuilt Software Inc.

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Neutrinos Recognized in The Adaptive Process Orchestration Software Landscape, Q2 2026

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August 5, 2026

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Recognition reflects the growing shift from fragmented automation to AI-native enterprise orchestration in insurance operations.

NEW YORK and SINGAPORE, Aug. 5, 2026 /PRNewswire/ — Neutrinos, a leader in AI-powered intelligent automation for insurers, has been recognized among notable vendors in Forrester’s The Adaptive Process Orchestration Software Landscape, Q2 2026 report. The report provides an overview of 35 vendors in the Adaptive Process Orchestration (APO) software market.

The recognition comes as enterprises increasingly seek orchestration platforms that can connect AI agents, workflows, decisioning, integrations, and enterprise systems within a governed operational framework.

As the Forrester report author Bernhard Schaffrik, Principal Analyst, wrote in the report, “APO enables organizations to embed genAI into their automation landscape, allowing them to automate increasingly complex processes and improve decision quality. By consolidating fragmented automation tools into a unified, governed backbone, APO helps leaders scale automation confidently, maintain control, and prevent unmanaged AI agent sprawl.”

Across underwriting, claims, policy servicing, and distribution, insurers are moving beyond isolated AI pilots toward enterprise-wide operational transformation. As AI adoption grows, organizations need a governed orchestration layer that coordinates AI agents, workflows, enterprise systems, and human decisions – while maintaining compliance, operational resilience, and business agility.

As insurers increasingly move from AI experimentation to enterprise-scale adoption, the focus is shifting from isolated automation initiatives to adaptive orchestration. The APO category reflects this evolution, helping organizations operationalize AI with greater governance, agility, and scalability across complex business environments.

“Insurers are under increasing pressure to improve operational efficiency, shorten cycle times, and deliver better customer experiences while managing increasingly complex technology environments,” said Suresh Chandrasekharan, Co-Founder & Chief Technology Officer, Neutrinos. “The conversation has shifted from deploying individual AI capabilities to orchestrating AI, people, systems, and business processes at enterprise scale. We believe our inclusion in the Forrester APO Landscape reflects Neutrinos’ alignment with these evolving priorities, and the growing need for AI-native orchestration platforms that can unify agents, systems, workflows, and decision-making within a scalable operational framework.”

Neutrinos enables insurers to orchestrate AI agents, workflows, data, integrations, and enterprise decisions through its Coreless System of Execution (CSoE). By connecting existing core systems rather than replacing them, the platform helps insurers modernize incrementally. It improves operational agility, accelerates process execution, and enables AI adoption across underwriting, claims, policy servicing, distribution, and new business operations while maintaining governance and operational control.

Organizations using the Neutrinos platform have reported significant business improvements, including up to a 50% increase in operational efficiency, up to 70% faster time-to-market for new insurance products, and up to a 3x improvement in straight-through processing (STP) rates. These customer outcomes demonstrate how enterprise orchestration can help insurers improve execution across core business operations.

View the report here.

About Neutrinos

Neutrinos is a leader in intelligent automation, empowering insurance enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. Purpose-built for insurers, the Neutrinos platform is uniquely designed to manage and orchestrate all agents, not just those built on Neutrinos. Its AI-native, full-stack architecture unifies complex systems, enables cross-platform orchestration, and powers agentic and autonomous workflows. From underwriting and claims to distribution, Neutrinos brings deep insurance domain expertise, intelligent automation, and pre-built accelerators to help insurers modernize faster, boost operational agility, and deliver seamless customer experiences.

Learn more at Neutrinos and follow Neutrinos on LinkedIn.

Disclaimer

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance.  For more information, read about Forrester’s objectivity here.

Media Contact

pressrelation@neutrinos.com

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SOURCE Neutrinos

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Bybit to Launch HYPE-Margined Options, Expanding Derivatives Product Suite

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54 minutes ago

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August 5, 2026

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DUBAI, UAE, Aug. 5, 2026 /PRNewswire/ — Bybit, the world’s second-largest cryptocurrency exchange by trading volume, has announced the launch of HYPEUSDT Options, extending its derivatives offering to the native token of the Hyperliquid blockchain.

Listing Schedule:

August 4, 2026 (8:00 AM UTC): HYPEUSDT Options contracts expiring on August 5 and August 7, 2026 listedAugust 6, 2026 (at 8:00 AM UTC): Contracts expiring on August 8, August 9, August 14, August 21, and August 28, and September 25, 2026 to be listed

From August 7 onward, new HYPEUSDT Options contracts will be generated on a regular, ongoing basis.

HYPE is the native token of Hyperliquid, a layer‑1 blockchain for on‑chain perpetual futures and spot trading, used for staking, governance, gas fees, and trading fee discounts. HYPE’s market cap is currently past the $14 billion mark, ranking No.9 among cryptocurrencies by market cap as of August 5, 2026.

The addition of HYPE Options builds on Bybit’s broader push to expand derivatives coverage of high-growth, high-potential digital assets, giving traders a wider set of instruments to manage exposure and express views across market cycles.

Trading carries risks. Terms and conditions apply. For further details on contract specifications, margin requirements and trading rules, users may visit: Bybit – Introducing HYPE Options

#Bybit  / #NewFinancialPlatform 

About Bybit

Bybit is The New Financial Platform.

We believe every person should have access to every financial opportunity on earth. That’s why we’re building the first intelligent platform that connects anyone, anywhere to the world’s finance.

Trusted by more than 80 million users worldwide, Bybit brings together investing, trading, payments, and wealth-building in a single secure and intelligent ecosystem. Through the combination of AI-powered technology, deep global liquidity, robust security, and transparent operations, Bybit makes global finance more accessible, efficient, and empowering for everyone.

Built for everyone. Powered by intelligence. Open to the world.

Learn more at Bybit.com

For more details about Bybit, please visit Bybit Press
For media inquiries, please contact: media@bybit.com
For updates, please follow: Bybit’s Communities and Social Media

Discord | Facebook | Instagram | LinkedIn | Reddit | Telegram | TikTok | X | Youtube

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/bybit-to-launch-hype-margined-options-expanding-derivatives-product-suite-302843800.html

SOURCE Bybit

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