Connect with us

Technology

Resolve Named a Leader in the QKS Group SPARK Matrix™: AI Solutions for ITSM, 2026

Published

on

Recognition highlights Resolve’s leadership in agentic AI, enterprise orchestration, and autonomous IT operations.

NEW YORK, Aug. 11, 2026 /PRNewswire/ — Resolve today announced it has been named a Leader in the QKS Group SPARK Matrix™: AI Solutions for ITSM, 2026. The designation recognizes Resolve’s agentic AI platform for helping enterprises automate and orchestrate IT operations while accelerating autonomous issue resolution.

The QKS Group SPARK Matrix™ evaluates leading AI Solutions for ITSM vendors based on technology excellence and customer impact. Resolve was recognized for its unified platform that combines AI agents, workflow orchestration, and intelligent automation to help organizations improve service delivery, reduce operational complexity, and resolve issues faster.

As enterprises look to modernize IT operations and reduce manual work, Resolve enables autonomous resolution across IT service management, infrastructure, cloud, network, and business operations. Its Agentic Resolution Fabric unifies AI-powered Knowledge, Automation, and Assist Agents into a single platform that detects, diagnoses, and resolves issues with minimal human intervention. By combining agentic AI with enterprise orchestration, Resolve helps organizations reduce ticket volume, lower MTTR, decrease ITSM costs, and accelerate their journey toward Zero Ticket IT.

“Organizations are moving beyond isolated automation toward autonomous operations powered by AI agents that understand intent, orchestrate work across the enterprise, and resolve issues with minimal human intervention,” said Dave Hawkins, CEO of Resolve. “Being recognized as a Leader by QKS Group reinforces our vision for the Autonomous Enterprise and our commitment to helping customers eliminate repetitive work, accelerate resolution, and free IT teams to focus on higher-value initiatives.”

The QKS Group SPARK Matrix™ provides an in-depth assessment of market dynamics, technology innovation, competitive positioning, and customer impact to help organizations evaluate AI solutions for IT service management. The research recognizes vendors that demonstrate differentiated capabilities and deliver measurable business value.

“Resolve’s strategy aligns with evolving ITSM priorities through the integration of AI agents, workflow orchestration, and automation within a unified platform, supporting end-to-end incident resolution and service fulfillment across complex IT environments,” said Gaurav Kumar, Analyst at QKS Group.

The full QKS Group SPARK Matrix™: AI Solutions for ITSM, 2026 report is available from QKS Group.

Additional Resources

Learn more about Resolve: https://resolve.io 

About Resolve

Resolve is redefining IT and network operations with an agentic automation and orchestration platform built for the autonomous enterprise. Its platform automates manual workflows to detect, diagnose, and resolve requests and incidents before they impact the business. By transforming reactive workflows into proactive, self-healing systems, Resolve slashes ticket volume and alert noise by up to 90%, reduces MTTR from hours to minutes, and empowers IT teams to scale without increasing staff. Learn more at resolve.io.

Media Contact
Resolve
Erin Anderson
VP, Marketing
erin.anderson@resolve.io

About QKS Group

QKS Group is a global analyst and advisory firm helping enterprises, technology vendors, and investors make trusted, data-driven decisions. Our portfolio spans the flagship SPARK Matrix™ evaluation framework, SPARK Plus™ analyst advisory platform, QKS Intelligence™ for market and competitive tracking, and QKS Community™ for CXO leaders and practitioners. All offerings are powered by a Human-Intelligence-driven framework and QKS’s closed-loop research methodology – integrating expert-led insights, quantitative modeling, and continuous validation to deliver credible, outcome-focused intelligence.

For more available research, please visit Research

Media Contacts:
Anish
PR & Media Relations
QKS Group
5th Floor, Wing 2, Cluster C,
EON Free Zone, Kharadi,
Pune, India
Email: support@qksgroup.com
Content Source: https://qksgroup.com/newsroom/resolve-named-a-leader-in-the-qks-group-spark-matrix-ai-solutions-for-itsm-2026-1755
Connect with us on LinkedIn- https://www.linkedin.com/company/qksgroup/

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/resolve-named-a-leader-in-the-qks-group-spark-matrix-ai-solutions-for-itsm-2026-302848134.html

SOURCE QKS Group

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Opus 2 wins Best SaaS Solution for Law and Legal Services in SaaS Awards

Published

on

By

Company’s continued AI advancements are honoured alongside leading software-as-a-service products from industries worldwide

LONDON, Aug. 11, 2026 /PRNewswire-PRWeb/ — Opus 2, a leading legal technology provider, has won Best SaaS Solution for Law and Legal Services in the SaaS Awards, the company’s fifth award victory in the past five months. These honours recognise the company’s continued innovation and AI advancements within its intelligent legal solutions platform that underpins a suite of industry-leading software for legal teams.

“The SaaS Awards recognize solutions that address the real-world needs of professionals, and Opus 2 continues to do sterling work in supporting those involved in litigation and arbitration,” said Stephen Backhouse, Lead Judge for the SaaS Awards. “As well as being a system that can sit alongside existing processes, rather than usurping them, which will undoubtedly encourage user adoption, it also addresses two of the major concerns professional users have. Opus 2’s use of AI ensures that its outputs can always be traced back to source documentation, while keeping sensitive client data secure, two areas in which it outclasses less specialized, entry-level LLMs.”

Built for the evolving needs of modern legal teams, Opus 2 combines deep legal expertise with secure, AI-enabled technology to help organisations manage complexity, strengthen collaboration, and deliver better outcomes. The company is the clear leader in disputes software, counting 96 percent of the Am Law 50 and 92 percent of the FT’s most innovative firms as clients.

The SaaS Awards is one of the world’s leading recognition programs focused on achievements and innovations for software-as-a-service companies. Judging is conducted by a mix of professionals with technical, business, academic, and marketing expertise.

In addition to this victory, Opus 2 recently won the CODiE Award for Best Legal Solution for the second time in the last three years, and three Gold American Business Awards® for Best Legal Company (Large), Best Legal Solution, and People’s Choice for Best Legal Solution. The company was also recognised in the Legalweek Leaders in Tech Law Awards and the A.I. Awards.

About the SaaS Awards

Celebrating a decade of distinguishing software excellence since its launch in 2016, The SaaS Awards recognises outstanding levels of innovation and excellence in the software-as-a-service industry: from business process improvement solutions to cutting-edge uses of AI, and both niche and generalized services. For more information, visit cloud-awards.com/software-as-a-service-awards.

About Opus 2

Founded in 2008, Opus 2 develops award-winning, AI-enabled software that solves the most pressing problems facing the practice of law. The company’s best-in-class solutions are essential to the commercial disputes ecosystem and trusted by the world’s most successful law firms for their critical matters. Those solutions are built on a flexible, powerful platform that helps firms create intelligent legal solutions that win business, deepen client engagement, and simplify workflows firmwide. To learn more, visit Opus2.com.

Media Contact

Chris Fickett, Opus 2, 1 9132257707 707, cjf@firesignmarketing.com, https://www.opus2.com

View original content:https://www.prweb.com/releases/opus-2-wins-best-saas-solution-for-law-and-legal-services-in-saas-awards-302846521.html

SOURCE Opus 2

Continue Reading

Technology

Opus 2 wins Best SaaS Solution for Law and Legal Services in SaaS Awards

Published

on

By

Company’s continued AI advancements are honoured alongside leading software-as-a-service products from industries worldwide

LONDON, Aug. 11, 2026 /PRNewswire-PRWeb/ — Opus 2, a leading legal technology provider, has won Best SaaS Solution for Law and Legal Services in the SaaS Awards, the company’s fifth award victory in the past five months. These honours recognise the company’s continued innovation and AI advancements within its intelligent legal solutions platform that underpins a suite of industry-leading software for legal teams.

“The SaaS Awards recognize solutions that address the real-world needs of professionals, and Opus 2 continues to do sterling work in supporting those involved in litigation and arbitration,” said Stephen Backhouse, Lead Judge for the SaaS Awards. “As well as being a system that can sit alongside existing processes, rather than usurping them, which will undoubtedly encourage user adoption, it also addresses two of the major concerns professional users have. Opus 2’s use of AI ensures that its outputs can always be traced back to source documentation, while keeping sensitive client data secure, two areas in which it outclasses less specialized, entry-level LLMs.”

Built for the evolving needs of modern legal teams, Opus 2 combines deep legal expertise with secure, AI-enabled technology to help organisations manage complexity, strengthen collaboration, and deliver better outcomes. The company is the clear leader in disputes software, counting 96 percent of the Am Law 50 and 92 percent of the FT’s most innovative firms as clients.

The SaaS Awards is one of the world’s leading recognition programs focused on achievements and innovations for software-as-a-service companies. Judging is conducted by a mix of professionals with technical, business, academic, and marketing expertise.

In addition to this victory, Opus 2 recently won the CODiE Award for Best Legal Solution for the second time in the last three years, and three Gold American Business Awards® for Best Legal Company (Large), Best Legal Solution, and People’s Choice for Best Legal Solution. The company was also recognised in the Legalweek Leaders in Tech Law Awards and the A.I. Awards.

About the SaaS Awards

Celebrating a decade of distinguishing software excellence since its launch in 2016, The SaaS Awards recognises outstanding levels of innovation and excellence in the software-as-a-service industry: from business process improvement solutions to cutting-edge uses of AI, and both niche and generalized services. For more information, visit cloud-awards.com/software-as-a-service-awards.

About Opus 2

Founded in 2008, Opus 2 develops award-winning, AI-enabled software that solves the most pressing problems facing the practice of law. The company’s best-in-class solutions are essential to the commercial disputes ecosystem and trusted by the world’s most successful law firms for their critical matters. Those solutions are built on a flexible, powerful platform that helps firms create intelligent legal solutions that win business, deepen client engagement, and simplify workflows firmwide. To learn more, visit Opus2.com.

Media Contact

Chris Fickett, Opus 2, 1 9132257707 707, cjf@firesignmarketing.com, https://www.opus2.com

View original content:https://www.prweb.com/releases/opus-2-wins-best-saas-solution-for-law-and-legal-services-in-saas-awards-302846521.html

SOURCE Opus 2

Continue Reading

Technology

Cambium Networks Launches MarketApps Hub, the AI-Era App Marketplace Where Anyone Can Build for Their Network

Published

on

By

AI-accelerated, purpose-built apps created by Cambium, partners, and the customer community extend the Cambium ONE Network — built in as little as hours or days

HOFFMAN ESTATES, Ill., Aug. 11, 2026 /PRNewswire/ — Cambium Networks, a leading global provider of networking solutions, today announced cnMaestro™ MarketApps Hub, an open marketplace of purpose-built web apps that extend cnMaestro, Cambium’s centralized network management system. MarketApps Hub expands the Cambium ONE Network into a complete application platform — letting network operators, MSPs, site managers, and end users run exactly the workflow they need, and letting anyone who can call cnMaestro APIs build and publish apps. Built for the AI era, the platform turns domain experts into app builders: with AI coding tools and an AI-ready developer platform, purpose-built apps are created in as little as hours or days.

MarketApps Hub expands Cambium’s MarketApps framework into a governed app ecosystem delivered through a public catalog, developer SDK, single sign-on, app hosting, and platform-level security — all powered by cnMaestro public APIs and a developer experience designed for AI coding agents. Traditional vendor marketplaces list partner integrations; MarketApps Hub delivers running applications, hosted and secured on the platform, built by anyone from Cambium engineers to the customers who use the network every day.

“Every network is different, and now every network can have its own apps,” said Bruce Miller, VP – Enterprise Marketing of Cambium Networks. “AI has turned domain experts into builders — a purpose-built app that once took an engineering team a quarter to deliver can now be created in as little as hours or days. MarketApps Hub gives those builders a marketplace and gives our customers capabilities aligned to their exact vertical and workflow. This flexibility empowers customers with powerful and unique ways to leverage a Cambium network.”

An Open Marketplace with Clear Accountability

Every app in MarketApps Hub belongs to one of five classes that tell customers exactly where it came from and how it is supported: Certified apps are production grade — Cambium-built, tested, platform-hosted, and fully supported. Labs apps are the fast lane — quick-to-market and shaped by customer feedback — with proven apps graduating to Certified. Partner apps are built and supported by Cambium partners; Community apps are open submissions from the developer community; and Private apps are exclusive to a customer’s own account — their apps, their data, their network. Apps can graduate upward as adoption proves demand, so a community idea can become a Certified app or a native cnMaestro feature.

Built for the AI Era

AI has made applications easy to build — the challenge is hosting, securing, and distributing them to the right audience with the right support. MarketApps Hub fills that gap with platform hosting, single sign-on, a public catalog, and governed distribution across its five app classes. The MarketApps developer platform is designed for AI coding agents: a quick start delivers boilerplate, an SDK, and a live cnMaestro development environment with a single command, and one pull request publishes an app globally. Because apps are delivered as simple web applications that run on mobile devices or any browser, they can serve audiences far beyond the network team — a resident setting up personal Wi-Fi, a site manager overseeing a location, or a technician installing equipment — with no cnMaestro account required by the app user.

Availability

MarketApps Hub is available now with Certified apps for Wi-Fi onboarding, network provisioning, and device installation, plus ten new Labs apps — including an Intent-Based Networking Configurator, Wi-Fi Config Audit, cnWave Health Checks, Wi-Fi Roaming Analyzer, and Wi-Fi Channel Analyzer — with more added over time, independent of cnMaestro releases. Partner, Community, and Private app classes are rolling out soon. To explore the catalog, visit http://apps.cloud.cambiumnetworks.com/.

About Cambium Networks

Cambium Networks enables service providers, enterprises, industrial organizations, and governments to deliver exceptional digital experiences, and device connectivity, with compelling economics. Our ONE Network platform simplifies management of Cambium Networks’ wired and wireless broadband and network edge technologies. Our customers can focus more resources on managing their business rather than the network. We make connectivity that just works.

Media Contact:

pr@cambiumnetworks.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/cambium-networks-launches-marketapps-hub-the-ai-era-app-marketplace-where-anyone-can-build-for-their-network-302847667.html

SOURCE Cambium Networks

Continue Reading

Trending