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AnswerConnect data reveals 47% of business calls occur after hours

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New research shows that businesses could be missing revenue opportunities by not being available to answer the phone after hours, while Google confirms that being available 24 hours can help improve visibility in local search results.   

PORTLAND, Ore., Sept. 23, 2026 /PRNewswire/ — Nearly half (47%) of calls to US businesses take place outside traditional Monday – Friday working hours, according to new call data from AnswerConnect. This highlights the potential leads, sales, and customer opportunities businesses could be missing by not being available to support callers around the clock. 

Almost half of calls to businesses happen after hours

AnswerConnect’s data shows that 47% of calls occur after hours and on weekends. The finding suggests that customer demand increasingly extends beyond the traditional working day, creating an advantage for businesses that can remain available when their competitors are not.

To find out more about this research, visit https://www.answerconnect.com/after-hours-business-opportunity

The commercial value of those conversations can be significant. 

One AnswerConnect customer reported that four calls generated approximately $200,000 in return, demonstrating how even a small number of captured opportunities can have substantial value.AnswerConnect client, Clarence Herry from Pool Scouts, also explains the benefit they have seen since extending their availability with 24/7 customer support: “This has been a huge factor in our growth. In just three years, we’ve grown from $100,000 in high-season revenue to $700,000.”

Being open 24 hours can improve your visibility on Google

Google has long confirmed that “openness” is a local search ranking factor. This means that businesses that are open when customers search are prioritized, improving local SEO rankings.  This shows that 24/7 business hours can also help companies be available when customers are both searching and ready to call.

“The traditional business day was designed around when businesses worked, not when customers needed them,” said Natalie Ruiz, CEO of AnswerConnect. “With 47% of calls already happening outside typical business hours, we expect after-hours call volume to keep growing. A missed call isn’t just a missed call – it could be a new customer, a sale, or a referral. The future of business is 24/7, and companies that adapt their availability to their customers will be the ones best positioned to grow.”

Methodology: 

Research is based on AnswerConnect call data from the USCovering 5,906,476 minutes of call logs between April and June 2026.

Source 

Google Confirms ‘Openness’ As Local Search Ranking Factor: https://www.searchenginejournal.com/google-confirms-business-openness-as-local-ranking-factor/504173/

 

 

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SOURCE AnswerConnect

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Ondo Launches Intelligent Portfolios, Powered by BlackRock, Bringing Portfolio Strategies Onchain

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New Ondo Intelligent Portfolios will offer portfolio tokens based on portfolio strategies developed by BlackRock for Ondo, bringing professionally designed portfolios delivered as single onchain tokens for eligible investors outside the United States.

NEW YORK, Sept. 24, 2026 /PRNewswire/ — Ondo Finance today launched a new onchain product category: Ondo Intelligent Portfolios, curated portfolios delivered as single onchain transferable tokens. The three portfolio tokens launched today are based on portfolio strategies powered by BlackRock, developed by BlackRock for Ondo, marking the first time eligible onchain investors can access exposure to such strategies through a single token.

Diversified, professionally constructed strategies have historically required brokerage accounts and traditional fund structures. Now, delivered as peer-to-peer transferable tokens from Ondo, these onchain portfolios become accessible to eligible non-US investors in permitted jurisdictions through the wallets, exchanges, and DeFi applications they already use.

Distribution is only part of the story. Bringing portfolios onchain can unlock novel capabilities: rebalancing that executes automatically at the smart contract level, portfolios that are fully programmable and composable with the broader onchain economy, and the potential to combine asset classes within a single token. Ondo Intelligent Portfolios establishes the infrastructure to bring portfolios based on leading asset managers’ strategies onchain.

“Tokenization creates new ways for portfolio strategies to be delivered through digital infrastructure. Diversified portfolio strategies can be incorporated into tokenized investment products, enabling eligible investors to access diversified allocations through a single instrument. It shows how established portfolio construction approaches can be delivered through new channels and technologies.” – Lisa O’Connor is Global Head of the Model Portfolio Solutions team and the Co-CIO for Global Solutions within the Multi-Asset Strategies group at BlackRock

Three custom portfolio strategies addressing three specific needs are launched today across income, allocation, and thematic strategies:

BLKHIon: Ondo High Income Powered by BlackRockBLKDIGon: Ondo Diversified Growth Powered by BlackRockBLKGRWon: Ondo High Growth Powered by BlackRock

“Portfolios like these have never been available onchain. Now, they are made accessible onchain, transferable at any time, and usable across DeFi. This launch represents an important milestone in the development of onchain investment products. By incorporating strategies drawn on BlackRock’s longstanding portfolio construction experience into tokenized investment structures, eligible investors in supported jurisdictions can obtain exposure to diversified portfolio allocations through a single token. ” – Ian De Bode, Acting CEO and President, Ondo Finance

Holding a portfolio token provides economic exposure to the portfolio’s underlying basket. Each portfolio token is issued by Ondo Global Markets and tokenized by Ondo Finance. Investors mint or redeem a single token to hold a weighted basket of tokenized assets, without buying, weighting, or rebalancing individual positions themselves. Holdings, weights, and every rebalance are visible onchain, and the tokens are transferable peer-to-peer across wallets, exchanges, and DeFi protocols.

Ondo intends to expand the product line with additional onchain portfolios over time.

About Ondo Finance
Ondo Finance is a blockchain-based platform focused on tokenizing real-world assets and bringing institutional-quality financial products onchain. By bridging traditional finance and decentralized infrastructure, Ondo aims to make capital markets more accessible, transparent, and efficient.

About Ondo Global Markets
Ondo Global Markets is an issuance and redemption platform for tokenized publicly traded U.S. stocks and ETFs. It enables investors outside the United States to gain economic exposure to these assets by minting, transferring, and redeeming securities-backed tokens. Each token is fully backed by the corresponding stock or ETF (together with cash in transit).

About BlackRock
BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, we help millions of people build savings that serve them throughout their lives by making investing easier and more affordable. For additional information on BlackRock, please visit www.blackrock.com/corporate

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/ondo-launches-intelligent-portfolios-powered-by-blackrock-bringing-portfolio-strategies-onchain-302889299.html

SOURCE Ondo Finance

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Upstate South Carolina Women4Women Giving Circle Announces 2026 Grant Winners

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Four local nonprofits receive $34,000 in grants supporting women, children and families

CLEMSON, S.C., Sept. 24, 2026 /PRNewswire/ — Women4Women (W4W), an Upstate South Carolina giving circle of the Community Foundation of Greater Clemson, has awarded $34,000 in grants to four local nonprofit organizations providing critical services to women, children and families.

The grants will support a range of needs, including temporary housing, education and training for survivors of domestic violence, safe spaces for children, and emergency assistance with essential household expenses.

The Susan Marie Foster Sharp Memorial Grant, W4W’s lead annual grant recognizing organizations making significant change for women, awarded $25,000 to The Hiding Place, which provides safe spaces where survivors of domestic violence and their children can heal, rebuild and thrive.

“It’s such an honor,” said The Hiding Place Co-Executive Director Breann Griffin. “This grant will help us establish The Monarch Center, a trauma-informed space where survivors can participate in educational programs and activities that foster connection and community, while providing children with a dedicated space to play.”

Since its founding in 2023, The Hiding Place has served more than 1,500 women and 750 children.

Three additional nonprofits received grants of $3,000 each:

MARYS House — supporting safety, advocacy, and independence for victims of domestic violence through faith-based family services.

Pickens County First Steps — supporting programs that engage families, caregivers, and community partners to help children enter school ready to reach their highest potential.

The Salvation Army of Oconee County— providing emergency funds for utilities and rent.

Giving circles are an increasingly prominent model in philanthropy, enabling people of varying financial means to pool resources and make charitable decisions collectively. Members engage with community needs and nonprofit organizations, allowing combined contributions to have a greater local impact.

“The W4W giving circle is just that—a close-knit community of women investing in other women and, in the process, enriching all of our lives,” said Cheryl J. Dye, Ph.D., W4W Chair. “When pooled together, relatively small individual donations can have a tremendous impact on these and other worthy organizations to change many lives.”

W4W members each contribute $300 or more annually, or $100 or more for student members.

Women4Women was the brainchild of the late Susan Sharp, former Executive Director of The Community Foundation of Greater Clemson. 

View original content to download multimedia:https://www.prnewswire.com/news-releases/upstate-south-carolina-women4women-giving-circle-announces-2026-grant-winners-302888033.html

SOURCE Women 4 Women

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GEP MAKES CLEAN SWEEP OF THE HACKETT GROUP’S FALL 2026 SOLUTIONMAP, ONLY PROVIDER NAMED ‘TOP TECH’ IN EVERY CATEGORY

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GEP earns 12 Top Tech badges, leading Source-to-Pay, Source-to-Contract and every procurement technology category evaluated Independent assessment of 500+ capabilities, mandatory product demonstrations and verified customer ratings validates GEP’s unmatched breadth

CLARK, N.J., Sept. 24, 2026 /PRNewswire/ — GEP®, a leading provider of AI-driven procurement and supply chain software, consulting and services for Fortune 500 and Global 2000 enterprises worldwide, announced today that GEP QUANTUM INTELLIGENCE made a clean sweep of The Hackett Group’s Fall 2026 SolutionMap, becoming the only provider named Top Tech in every category evaluated. 

Go HERE to view the analyst report, detailing GEP’s 12 Top Tech badges, spanning Source-to-Pay (S2P), Source-to-Contract (S2C) and every individual procurement technology module evaluated. eProcurement, Procure-to-Pay, AP Automation, Contract Lifecycle Management, Sourcing, Supplier Management, Spend Analytics, Risk Management, Intake and Orchestration, and Carbon Management.

“Procurement technology decisions carry real organizational risk. When a provider appears in SolutionMap, it means they’ve earned their place through a process built on 500+ capability criteria, mandatory demonstrations and verified customer ratings — not marketing claims. Buyers can shortlist with confidence,” said Bryan DeGraw, Solution Intelligence Principal, The Hackett Group®.

The results reinforce GEP’s leadership as a comprehensive AI-native procurement platform, bringing together procurement data, embedded intelligence, AI-driven workflows and governance across a single platform. GEP achieved Top Tech recognition across:

Source-to-Pay (S2P) & Source-to-Contract (S2C) – Top Tech recognition across both major procurement suites

Intake & Orchestration – Recognized for AI-driven workflows, no-code configurability and end-to-end orchestration

Sourcing & Supplier Management – Advanced capabilities supporting sourcing and supplier management across the procurement lifecycle

Spend Analytics & Risk Management – Intelligence and visibility to help procurement teams identify opportunities and manage supplier risk

Procure-to-Pay (P2P), eProcurement & AP Automation – Integrated capabilities spanning requisitioning through payment

Contract Lifecycle Management (CLM) – Top Tech recognition for contract management capabilities

Carbon Management – Advanced ESG tracking and decarbonization planning capabilities.

About The Hackett Group® SolutionMap

The Hackett Group’s SolutionMap provides an independent, data-driven assessment of procurement technology solutions. The Hackett Group’s SolutionMap evaluates procurement technology providers using 500+ capability criteria, mandatory product demonstrations and verified customer ratings, providing procurement leaders with an independent, evidence-based assessment of technology capabilities and customer value. The evaluation combines extensive capability assessments, mandatory demonstrations and verified customer ratings to help procurement leaders compare providers and identify solutions that meet their requirements.

About GEP

GEP® delivers AI-native procurement and supply chain Quantum Intelligence platform, consulting and services that help global enterprises become more agile and resilient, operate more efficiently and effectively, gain competitive advantage, boost profitability and increase shareholder value. Our customers are the world’s best companies, including more than 550 Fortune 500 and Global 2000 industry leaders who rely on GEP to meet ambitious strategic, financial and operational goals. A leader in multiple Gartner Magic Quadrants, GEP’s AI-native Quantum Intelligence platform consistently win awards and recognition from industry analysts, research firms and media outlets, including Gartner, Forrester, IDC, ISG, and Spend Matters. GEP is also regularly ranked a top procurement and supply chain consulting and strategy firm, and a leading managed services provider by ALM, Everest Group, NelsonHall, IDC, ISG and HFS, among others. Headquartered in Clark, New Jersey, GEP has offices and operations centers across Europe, Asia, Africa and the Americas. To learn more, visit www.gep.com.

Media Contact
Derek Creevey
GEP
derek.creevey@gep.com

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SOURCE GEP

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