AI agent solution helps field teams become AI first, preparing for HCP meetings, staying connected between visits, and extending provider and reimbursement support without adding additional headcount

SAN FRANCISCO, Oct. 7, 2026 /PRNewswire/ — Infinitus, healthcare’s agentic communications platform, today announced FieldForce, a new set of secure AI agents designed to extend the capacity of pharmaceutical field teams. Pharma companies can deploy FieldForce to support sales representatives, field reimbursement managers (FRMs), or both, depending on the needs of their organization. For both roles, FieldForce enables teams to become AI-first, using AI agents to extend their capacity across activities before, after, and in between HCP interactions. Importantly, it gives pharmaceutical companies another way to support more providers while giving HCPs access to information and assistance between field visits that can help them better serve their patients.

Pharmaceutical companies are under growing pressure to increase commercial productivity while managing costs. A May 2026 analysis from Deloitte found that sales representatives spend roughly two-thirds of their workday on activities such as research, product and prescribing information, scheduling, and administrative work, leaving less than one-third for customer interactions.

The pressure to do more with existing resources is also playing out across the industry. One recent analysis found that the 17 largest pharmaceutical companies collectively reduced their workforces by more than 22,000 employees in 2025, as companies looked to improve efficiency and prepare for patent expirations and other market pressures. FieldForce is specifically designed to help organizations like these extend field capacity without requiring a corresponding increase in headcount.

Supporting sales and reimbursement teams around HCP interactions

FieldForce gives sales representatives and FRMs agentic support to help manage the work around HCP interactions. The agents connect with field teams’ CRMs to pull together information for preparation before a meeting, capture notes, and update systems afterward. Additional FieldForce agents can be available for inbound calls 24/7 to support providers by answering questions between visits.

For FRMs, AI agents can answer questions about prior authorization status, claims and reimbursement, and help onboard provider offices with approved access materials. Across these interactions, Infinitus Lens provides same-day compliance monitoring and surfaces trends and insights, such as: prescribing trends per provider or provider tier; emerging question themes or support topics; and recommendations for proactive and compliant content or education that can be shared.

Extending provider reach without adding field headcount

FieldForce is also designed to help pharmaceutical companies support providers who may not have regular contact with a sales representative or FRM. A dedicated AI agent can be available between visits, giving providers a direct path to information and support when a field team member is unavailable. For HCPs, that can mean more timely access to information and reimbursement support as they work to help patients access and navigate their treatment. For pharmaceutical companies, it can expand coverage across a larger provider population without requiring a corresponding increase in field hires.

“Our pharma customers need their field teams to cover more providers while managing significant cost and productivity pressures,” said Ankit Jain, CEO and co-founder of Infinitus Systems. “They’re also seeing that the companies embracing AI are finding new ways to scale and operate more efficiently, making an AI-first approach increasingly essential to staying competitive. FieldForce gives sales and reimbursement teams AI support across the work that happens before, after and in between HCP interactions, extending their capacity so they can spend more of their time on the relationships and issues that require their attention.”

Connecting commercial and medical conversations safely

Infinitus FieldForce is built around the distinction between promotional and medical communications within pharmaceutical organizations. The sales agent can support appropriate promotional conversations with HCPs. When a provider asks a clinical or safety question that falls outside the sales representative’s role, the agent can hand the conversation off to a member of the organization’s Medical Information team along with full context. This gives HCPs a direct path to the appropriate resource while helping sales representatives stay within their role.

Built for pharmaceutical organizations

FieldForce brings Infinitus’s trusted, healthcare-native AI to power internal tools for the first time. AI agents are trained on specific data and resources provided by each individual pharma organization along with Infinitus’s proprietary knowledge graph that leverages historical data from millions of payor interactions. This gives pharmaceutical leaders a consistent source of approved information across provider engagement and reimbursement workflows, while providing a way to measure the impact of AI through metrics such as provider coverage, interactions, and cost per interaction.

In July, Infinitus announced its AI-first, human-backed hub solution, designed to streamline patient, provider, and payor communications traditionally managed through legacy call-center infrastructure. FieldForce extends Infinitus’s AI agent capabilities into pharmaceutical commercial and market access teams, giving sales representatives and FRMs around-the-clock support while helping HCPs get timely answers and support to help patients.

About Infinitus

Infinitus is healthcare’s agentic AI communications platform, coordinating conversations and workflows across providers, health plans, specialty pharmacies, pharmaceutical manufacturers, and patients to make sure care reaches those who need it. Infinitus’s system combines industry-leading safety guardrails with the largest dynamic knowledge graph built on millions of real-world interactions. The company has raised over $100M from investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue. Infinitus was recently named to Fast Company’s World’s Most Innovative Companies and is trusted by over 50% of the Fortune 50 healthcare companies. Learn more at www.infinitus.ai

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SOURCE Infinitus Systems, Inc.

AutoRedact recognized for delivering redaction accuracy at scale inside Relativity aiR.

SEATTLE, Oct. 7, 2026 /PRNewswire/ — JND Legal Administration, the U.S. leader in legal management and administration services, announced that its AutoRedact™ AI-assisted redaction tool has received the Relativity Innovation Award in the Act category at Relativity Fest 2026, the premier event in the eDiscovery industry. The Act Award honors solutions that enhance Relativity’s redaction, quality control, reporting, case strategy, or production features, delivering meaningful results.

AutoRedact uses both AI and deterministic rules to find and redact sensitive information like personal data or privileged content within images stored in Relativity aiR (formerly RelativityOne). Legal teams describe in plain language what needs to be redacted, iterate and test the results on sample documents in the Detector Lab, and then apply the calibrated instructions at scale across their document populations. AutoRedact also has a dedicated detector for data subject access requests (DSARs) that redacts personal and sensitive information while keeping the requesting individual’s own data visible, a common and time-consuming challenge in privacy compliance. AutoRedact provides confidence levels for redactions to assist legal teams with focusing their human QC efforts and every redaction can be reviewed and adjusted before documents are produced.

“I’m incredibly grateful to our team, whose expertise and relentless testing made AutoRedact possible,” said Ben Sexton, Senior Vice President of Innovation and Strategy at JND. “We’re excited about what AutoRedact can do for our clients.”

“Innovation at JND has always meant building tools that deliver real, measurable results,” said Jennifer Keough, CEO and Co-Founder of JND. “AutoRedact reflects the ingenuity and dedication of our team, and this award is a testament to their work. We congratulate everyone who made it possible.”

Headquartered in Seattle, JND continues to solidify its status as the industry leader in end-to-end eDiscovery solutions. Its eDiscovery service line supports corporations, law firms, and government agencies in deploying the best solutions and technology to meet their goals using Relativity aiR, the market’s leading cloud-based technology solution. JND is one of only two Relativity Platinum Provider Partners.

This award marks JND’s second Relativity Innovation Award in three years. In 2024, Ben Sexton received the Relativity Innovation Award in the Artificial Intelligence category for his leadership in the adoption and development of generative AI tools in eDiscovery. JND’s team also includes three Relativity AI Visionary award recipients.

To schedule a demo of AutoRedact, contact autoredact@jndla.com.

About JND Legal Administration

JND eDiscovery, a RelativityOne software reseller and a division of JND Legal Administration, a Sedgwick company, is the nation’s foremost legal services and settlement administration solutions provider. JND’s fully-featured Relativity aiR instance and professional services team support a broad network of plaintiff and defendant law firms, corporate legal departments and government agency clients in future-proofing their eDiscovery systems. For more information, visit https://www.jndla.com/ediscovery.

Media Contact:
Joe Sexton
info@jndla.com

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SOURCE JND Legal Administration

New assessment gives students a more complete picture of what they are capable of developing, connecting eight cognitive aptitudes with personalized growth strategies and career opportunities.

MARLBOROUGH, Conn., Oct. 7, 2026 /PRNewswire-PRWeb/ — Human eSources®, a leader in research-based education and career assessment solutions, today announced AchieveWorks® Aptitudes, an innovative assessment designed to help students understand their cognitive strengths, identify opportunities for growth and explore careers that align with what they are capable of developing.

Designed specifically for students in grades 8–12, AchieveWorks Aptitudes measures eight distinct cognitive aptitudes: Computation, Fluid Reasoning, Logic, Mathematical Reasoning, Memory, Processing Speed, Spatial, and Vocabulary.

Unlike assessments that can leave students with a score or label, AchieveWorks Aptitudes takes a deliberately developmental approach. Results describe a student’s current stage of development—Early, Middle or Advanced—and provide practical recommendations for strengthening each aptitude over time.

“Students need more than a test that tells them where they stand today. They need insight that helps them understand what they are capable of becoming,” said Ross Dickie, Chief Operating Officer of Human eSources. “We designed AchieveWorks Aptitudes to turn assessment results into action. Students can see their current strengths, understand how those abilities apply in school and everyday life, discover ways to develop them, and connect what they learn about themselves to real career possibilities.”

A More Complete View of Cognitive Potential

AchieveWorks Aptitudes is built around the principle that aptitude represents a person’s readiness to develop and perform in a particular area. When assessed carefully and constructively, aptitudes are more likely to be developed through guided practice and purposeful effort.

11 individual assessment sections are used to measure eight cognitive aptitudes in AchieveWorks Aptitudes. Fluid Reasoning, Memory and Processing Speed are each measured through both image-based and text-based approaches, providing a more differentiated view of those abilities and creating additional flexibility for students with different learning needs.

Individual sections take from 7 to 15 minutes to complete and each section can be completed independently, allowing schools and counselors to integrate the assessment into existing career development programs without requiring students to complete the entire experience at one time.

Results are generated as students complete the sections associated with each aptitude, allowing students to begin learning about themselves immediately rather than waiting until every section has been finished.

From Assessment Results to Action

Every completed aptitude generates an interactive, personalized report designed to answer four practical questions:

Where am I today? Students see their current developmental stage and examples of how the aptitude may show up, both in school and outside the classroom.Why does this aptitude matter? Real-world examples demonstrate how each aptitude can affect everyday activities, learning and work.Where could this strength take me? Students explore career paths where that aptitude can play an important role.How can I develop it? Personalized Opportunities for Growth provide actionable strategies appropriate to the student’s current developmental stage.

The result is an assessment designed not to rank students against one another, but to give each student a meaningful benchmark for greater self-awareness and continued development.

Career Recommendations That Grow with the Student’s Profile

Career exploration is built directly into AchieveWorks Aptitudes through Human eSources Career Matching Technology™.

After completing the first aptitude, students can begin exploring careers aligned with their results. As additional aptitudes are completed, career recommendations are dynamically recalculated, giving the matching technology an increasingly complete picture of the student’s cognitive profile.

Students can then explore detailed O*NET career information and refine potential careers using factors such as career cluster, education requirements, outlook and other criteria.

Importantly, Human eSources emphasizes that aptitude represents only one part of career fit.

“Aptitude can help answer, ‘What might I have the capacity to become good at?’ But that is different from asking, ‘What will I enjoy?’ or ‘How do I prefer to work?'” Dickie said. “Career decisions are strongest when students understand themselves from multiple perspectives. That is why AchieveWorks Aptitudes becomes even more powerful when its insights are combined with personality, skills, intelligences and other aspects of the AchieveWorks experience.”

Grounded in Established Cognitive Research

AchieveWorks Aptitudes was developed with reference to established frameworks of cognitive ability and occupational requirements, including the Cattell-Horn-Carroll theory of cognitive abilities, the General Aptitude Test Battery and the U.S. Department of Labor’s O*NET Content Model.

Human eSources has also published psychometric research on the assessment. An initial large-scale analysis included 2,611 students in grades 9–12 and examined the reliability and validity of all 11 assessment sections. The findings provide an evidence base for the assessment, while also informing continued item refinement and validation as the number and diversity of participating students expands.

The assessment is intended as a career exploration and self-development resource, not as a high-stakes diagnostic or student placement tool.

Designed for Students—and the Educators Who Support Them

AchieveWorks Aptitudes is delivered entirely online and includes resources to help schools implement the assessment effectively, including an educator handbook, implementation guidance, classroom presentation materials and student resources.

Educators can manage student progress, review results and use the assessment as a starting point for conversations about strengths, development opportunities, education pathways and future careers. It can also be found within partnering career and education planning tools.

The addition of Aptitudes expands the AchieveWorks suite’s ability to give educators and students a multidimensional understanding of potential. Together, AchieveWorks assessments can help students explore not only what they may be capable of developing, but also their personality, skills, intelligences, learning and productivity preferences, and the career opportunities that emerge when those different dimensions are considered together.

“Choosing an education or career path is one of the first major decisions young people are asked to make, often before they fully understand their own capabilities,” Dickie added. “Our goal with AchieveWorks Aptitudes is to give every student another powerful piece of that self-knowledge—and then help them do something meaningful with it.”

For more information about AchieveWorks Aptitudes, visit Human eSources’ Education Solutions website at humanesources.com or contact Human eSources to schedule a demonstration.

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About Human eSources

Human eSources has been developing research-based educational, career and personal development solutions since 1997. Its assessment and education technologies are used by schools, colleges, universities and education organizations to help individuals better understand their strengths, preferences, and potential, and translate that understanding into meaningful academic and career decisions. For more information, visit humanesources.com.

Media Contact

Ross Dickie, Human eSources, 1 888-295-1520 5, rossd@humanesources.com, https://www.humanesources.com/

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SOURCE Human eSources