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MHC NorthStar Posts 50% SaaS Document Volume Growth, 25% SaaS Customer Growth, and More Than Double Payments Volume

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Fully agentic engineering delivers features 16x faster, with over hundreds of new capabilities in 12 months, driving new growth and innovation recognition from leading analyst firms

MINNEAPOLIS, Oct. 20, 2026 /PRNewswire/ — MHC, the AI-powered SaaS platform for document, customer communications, and payment automation, today announced that MHC NorthStar SaaS volume grew more than 50% year over year and the number of customers running on MHC NorthStar SaaS increased 25%. Organizations managing business-critical communications are increasingly choosing MHC NorthStar for its ability to combine modern cloud agility with the governance, compliance, and reliability required in complex operating environments.

MHC NorthStar SaaS volume grew more than 50% year over year and the number of customers increased 25%.

What’s New in MHC NorthStar

Over the past 12 months, MHC has accelerated innovation across its platform, delivering hundreds of enhancements across its product portfolio. Recent releases focus on three areas: improving user productivity, expanding platform capabilities, and strengthening performance and governance. All innovations are available across cloud, on-premises, and hybrid deployments, allowing organizations to modernize at their own pace without sacrificing control.

Making Work Easier

Redesigned MHC NorthStar Designer delivers a more intuitive, document-centric experience for business users.Enhanced Forms Builder capabilities simplify form creation through low-code, drag-and-drop design.New intelligent authoring capabilities, including expression editing and sample data generation, help teams design, test, and deploy communications faster.

Solving More Business Problems

New editable Microsoft PowerPoint output expands the range of business-critical documents organizations can create and manage through MHC NorthStar.Continued platform enhancements enable customers to extend intelligent document automation and customer communications management across more use cases, departments, and customer journeys.MHC NorthStar Payments Plus (with Paymode® embedded) transforms accounts payable department from a cost center to a profit center by giving customers expanded payment modality on top of their current capabilities.

Advancing Performance, Governance, and Compliance

Faster document posting at a greater scale. Large payroll and tax batches now post 2x faster, and the platform handles bigger batch sizes with ease, so organizations can process peak-season volumes with confidence.A responsive platform that scales with demand. Accessing employee documents stays fast and reliable as more users are active at once. Admin reporting is also noticeably faster, with filtering and search that stay responsive as document volumes grow.Accessibility-by-design capabilities embed accessibility requirements directly into templates before content is generated.MHC is advancing a fully containerized architecture and governed data layer to strengthen scalability, security, and readiness for future analytics and AI capabilities.

Built Faster. Managed Responsibly.

As part of accelerating innovation, MHC has completed its transformation into an AI-first product development organization, embedding intelligent automation throughout the software development lifecycle to accelerate innovation, improve quality, and increase productivity. While these technologies now perform nearly all the development work, every release remains governed by established engineering, architecture, security, and compliance processes, with experienced teams overseeing design, testing, validation, and production deployment. This combination of automation and disciplined execution enables teams to deliver key capabilities up to 16x faster than historical benchmarks.

Customer satisfaction has long been a hallmark of MHC, with CSAT consistently exceeding 90%. Building on that foundation, MHC is applying these same capabilities within its support organization to help customers receive answers and resolutions faster when they need them most. Combined with closer collaboration between Engineering and Customer Success, these efforts have reduced average support resolution times by more than 90%.

“Regulated industries have been told for years that innovation, speed, and control are trade-offs. We’re proving they don’t have to be,” said Prasun Baidya, Head of Technology at MHC. “Our AI-first approach enables us to deliver innovation dramatically faster while maintaining human oversight, testing, security, and compliance controls our customers expect. Work that once took months can now be delivered in weeks, and the pace of cloud adoption we’re seeing tells us customers are ready to move forward.”

Adoption by the Numbers

Over 50% year-over-year growth in MHC NorthStar SaaS volume.25% year-over-year growth in customers running on MHC NorthStar SaaS.Double-digit growth in new customer acquisition in 2026 compared with the same period in 2025.120%+ year-over-year increase in payment volume in Q3 2026.

“This is about giving organizations a platform that doesn’t force them to choose between moving faster, improving customer experience, and staying in control,” said Emily Washington, Head of Product at MHC. “MHC NorthStar helps customers modernize today while positioning them for a future where intelligent document automation is the default operating model.”

Independent Analyst and Customer Recognition

MHC’s product momentum is reflected in independent evaluations. MHC was named a Major Player in the IDC MarketScape: Worldwide Intelligent Customer Communication Management (CCM) 2026 Vendor Assessment (Doc #US54131626, September 2026). MHC also strengthened its Leaders-quadrant position in the 2026 QKS Group SPARK Matrix™ for Customer Communications Management and advanced to Leader status in the 2026 Aragon Research Globe™ for Workflow and Content Automation — up from Contender the prior year.

Based on customer reviews, MHC earned 18 G2 badges across 80 Summer 2026 reports, more than doubling its Winter 2026 total, and maintained a Leader position in the Aspire CCM-CXM Leaderboard for the fourth consecutive year.

“None of this happens by accident,” said Chris Hartigan, Chief Executive Officer of MHC. “The momentum we’re seeing across transaction volume, cloud adoption, customer growth, and product innovation is the direct result of sustained investment, disciplined execution, and a clear vision for where this market is headed. The results speak for themselves. Customers are choosing MHC NorthStar because it combines innovation with the governance, compliance, and reliability they demand. We’re not iterating at the edges of this market. We’re helping shape its future.”

About MHC

MHC simplifies complexity and unlocks intelligence for organizations in highly regulated industries — enabling them to deliver exceptional experiences with confidence. Our AI-powered SaaS platform automates mission-critical document, customer communications, and payment processes at scale, helping organizations eliminate manual work, ensure compliance, and drive better business outcomes. MHC customers generate over 10 billion documents and communications and process billions in AP payments annually using our solutions. Learn more at mhcautomation.com.

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SOURCE MHC Software

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PRC-Saltillo Acquires Ner Chat, Bringing Minspeak® Symbols to Glint Visual Support Platform

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Acquisition brings together AAC expertise and school-focused innovation, with plans to add familiar Minspeak symbols to Glint and help educators and clinicians spend more time supporting communication.

WOOSTER, Ohio, Oct. 22, 2026 /PRNewswire/ — PRC-Saltillo, a global leader in augmentative and alternative communication (AAC), today announced the acquisition of Ner Chat, creator of Glint, a visual-support creation platform that helps educators and specialists turn hours of visual-support preparation into seconds.

The acquisition brings together two organizations with a shared mission: making communication support easier to create, easier to implement, and more accessible for the individuals who rely on it every day.

As an initial collaboration, the organizations are working to bring PRC-Saltillo’s Minspeak® symbols to Glint; the familiar symbols used in LAMP Words for Life® and Unity® AAC apps, as well as Minspeak-based systems on Genesis®, NovaChat®, Accent®, and Via® devices.

For teams supporting a child who uses a Minspeak-based AAC system, the planned addition will create a simpler path to building visual supports and lite-tech backup AAC with familiar symbols. Educators and clinicians will be able to create classroom activity boards, visual schedules, choice-making materials, and communication supports using the symbols many learners already know through LAMP Words for Life, Unity, and other Minspeak-based systems.

Founded in 2024 by Dylan Makani and Scott Soifer, Ner Chat created Glint to make assistive technology easier to bring into schools. Glint gives educators, therapists, and support teams a fast way to create personalized visual supports from simple text prompts, turning hours of manual creation into seconds so more time can be devoted to supporting learners and communication.

PRC-Saltillo brings six decades of AAC leadership to the partnership. As the company celebrates its 60th anniversary in 2026, the acquisition reflects its continued commitment to supporting communicators, families, clinicians, and educators through innovative communication solutions and implementation support.

“Our history is built on relationships with people who use AAC and the families, educators, and clinicians supporting them. Those teams tell us what they need. We want to make it easier to create useful materials with the symbols a child already knows and spend more time supporting communication,” said Sarah Wilds, CEO of PRC-Saltillo.

Glint already creates schedules, social narratives, communication boards, and other visual supports from text prompts, with options for QR-code sharing in more than 50 languages. Adding Minspeak symbols will help connect that creation process with the communication tools children and their teams already use.

“We built Glint to help educators and therapists turn their ideas into visuals without spending hours preparing materials,” said Dylan Makani, Co-Founder & CEO of Ner Chat. “Working with PRC-Saltillo brings deep AAC experience to that goal. We’re excited to help teams create supports with familiar symbols, personalize them for each learner and get back to supporting communication.”

The companies plan to demonstrate a beta featuring Minspeak symbols in Glint at the Closing The Gap Conference, with customer availability to follow. This marks the first collaboration between the two organizations, with additional innovations planned for the future.

While Ner Chat is now part of the PRC-Saltillo community, Glint will continue to operate under its existing brand identity. Together, the companies are working toward a straightforward goal: familiar tools, easier preparation, and more opportunities for children to communicate and participate throughout their day.

About PRC-Saltillo

Founded in 1966, PRC-Saltillo is a pioneer and global leader in augmentative and alternative communication (AAC) technology for individuals with complex communication needs. The company offers a full range of speech-generating devices, industry-leading AAC apps, and research-based vocabulary systems. PRC-Saltillo is 100% employee-owned and headquartered in Wooster, Ohio, with subsidiaries in the United Kingdom, Australia, Canada, Germany, Singapore, and India.

About Glint

Glint helps educators and specialists create the visual supports their learners need, communication boards, visual schedules, social narratives, and more, in seconds instead of hours. No design skills, no starting from scratch, no late nights. Just the right visual, ready when you need it. Founded in 2024 by Dylan Makani and Scott Soifer and headquartered in New York, Glint supports tens of thousands of educators across hundreds of school districts. Learn more at nerchat.com.

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RemoteThreat Expands Executive Leadership Team with Appointment of Joe Castellanos as Vice President of Product and Taylor Pettis as Vice President of Marketing

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Veteran product and marketing leaders from Bugcrowd and SOCRadar join after RemoteThreat emerged from stealth with the O/C/O Platform and $7 million in pre-seed funding

FULTON, Md., Oct. 22, 2026 /PRNewswire/ — RemoteThreat, the AI-enabled offensive cyber operations company, today announced the expansion of its executive leadership team with the appointments of Joe Castellanos as Vice President of Product and Taylor Pettis as Vice President of Marketing. The two executives join founders Chris Thompson, Chief Executive Officer, and Shawn Jones, Chief Technology Officer, along with Rob McCall, Chief Operating Officer, as the company accelerates deployment of the O/C/O Platform, the first commercial, fully integrated, end-to-end platform for offensive cyber operations.

The appointments come just weeks after RemoteThreat emerged from stealth with $7 million in pre-seed funding led by Osage University Partners and DataTribe, a strategic advisory partnership with The Nakasone Group, and membership in USSOCOM’s Special Operations Forces Rapid Acquisition Consortium for Emerging Requirements (SOF RACER). Castellanos will lead product vision and roadmap for the O/C/O Platform. Pettis will lead global marketing strategy and growth initiatives to establish RemoteThreat as a globally recognized leader in offensive cybersecurity.

“We are building the most sophisticated offensive cyber operations platform in the market today, and that requires an experienced leadership team that can execute. Joe and Taylor bring the background and skillsets we need to operate in this space,” said Chris Thompson, Co-Founder and CEO of RemoteThreat. “While we launched just a few weeks ago, our team and the market are already moving at a pace that requires relentless execution. Joe has taken products from concept to significant revenue at some of the most demanding companies in security and identity. Taylor has built the brands behind multiple high-growth technology companies. Together they give us the product and go-to-market leadership to turn that momentum into category leadership.”

Joe Castellanos, Vice President of Product

Castellanos is an enterprise product executive with more than 15 years of experience building and scaling cybersecurity products. He spent the first half of his career on the defensive side of security, launching Entra ID Governance at Microsoft, leading Salesforce’s internal identity governance platform, and launching Okta DynamicScale. Along the way, he watched organizations pour huge budgets into security controls with no way of knowing whether they would hold up against a real adversary. That led him to offensive security, first at AppOmni, where he launched AppOmni Discovery, and then at Bugcrowd, where he led the entire product portfolio, including its expansion into AI penetration testing with Pathseeker. He has brought multiple products from concept to significant revenue scale and led high-performing product teams at startups and global technology organizations. He has presented at Microsoft Ignite and Oktane.

At RemoteThreat, Castellanos leads the company’s product strategy and development, shaping solutions that advance offensive cyber operations and deliver measurable value to enterprise red teams, government mission teams, and defense partners.

“Red teams are being asked to emulate adversaries whose capabilities evolve faster than the tools built to model them. RemoteThreat is the first company I have seen answer that with an integrated platform instead of another point tool,” said Castellanos. “The founders have spent their careers running the kinds of operations this platform is built for. My job is to make sure the O/C/O Platform keeps pace with what those operators need next, and that we ship it faster than anyone expects.”

Taylor Pettis, Vice President of Marketing

Pettis is a global marketing executive with more than 20 years of experience helping early-stage and private equity-backed technology companies accelerate growth, build market leadership, and scale for long-term success. Throughout his career, he has guided multiple organizations through critical growth phases, including cybersecurity companies Code42, Intel 471, and SOCRadar. His expertise spans demand generation, product marketing, brand strategy, go-to-market execution, and building high-performing marketing organizations.

As Vice President of Marketing, Pettis leads RemoteThreat’s global marketing strategy and growth initiatives, focused on establishing RemoteThreat as a world-renowned cybersecurity brand while scaling the business for meaningful and sustainable growth.

“RemoteThreat has the three things every marketer wants and almost never gets at once: a category that is being defined in real time, a product that is years ahead of the market, and founders who are the most credible voices in it,” said Pettis. “The company’s launch out of stealth showed how quickly this team moves. My focus is on making sure every red team leader, mission owner, and defense partner knows RemoteThreat is the name in offensive cyber operations.”

A Team Built to Outpace the Adversary

Castellanos and Pettis join a leadership team of offensive security veterans. Thompson and Jones founded RemoteThreat after decades of building and leading adversary simulation teams, developing malware and offensive tooling, and executing red team operations against defense targets, nuclear power plants, critical infrastructure providers, and some of the world’s largest financial institutions. McCall joined after years of venture investing in early-stage cybersecurity and AI startups, he most recently led customer success and support at Randori (acquired by IBM), one of the first Continuous Automated Red Team (CART) vendors.

“The gap between what AI-enabled adversaries can do and what red teams can emulate is widening every month. Closing it is an engineering problem and a product problem,” said Shawn Jones, Co-Founder and CTO of RemoteThreat. “Joe has shipped products operators actually adopt, in environments where the bar is unforgiving. Having that discipline alongside our research and engineering teams means the platform gets better at the speed our customers need.”

“In the weeks since launch, demand from enterprise red teams and mission teams has outpaced even our own projections,” said Rob McCall, Chief Operating Officer of RemoteThreat. “Scaling to meet that demand without losing the precision our customers expect is the job in front of us. Joe and Taylor bring the operating rigor and the growth playbooks to do it. This is the team that takes RemoteThreat from a launch to a category leader.”

Building on Launch Momentum

RemoteThreat emerged from stealth earlier this month with the launch of the O/C/O Platform, which brings eight connected systems into one operational picture to plan, execute, and adapt offensive cyber operations: mission planning, native command-and-control (C2), implants, initial-access frameworks, advanced capabilities, obfuscation pipelines, analysis engines, and AI-assisted operation. AI-enabled and built for expert operators, the platform equips enterprise and critical infrastructure red teams to emulate sophisticated adversaries and outpace frontier model advancements in cyber capabilities, while enabling U.S. government mission teams and vetted defense partners to conduct offensive cyber operations at mission speed.

Since launch, the company has announced $7 million in pre-seed funding led by Osage University Partners and DataTribe, a strategic advisory partnership with The Nakasone Group, founded by retired four-star U.S. Army General Paul M. Nakasone, former director of the National Security Agency and commander of U.S. Cyber Command, membership in USSOCOM’s SOF RACER consortium, and a capability integration partnership with Talon Defense. The company is actively hiring senior operators, researchers, and engineers across its offensive capability, platform, and go-to-market teams.

The O/C/O Platform is available now to qualified enterprise, U.S. government, and vetted defense industry customers. To request access or schedule a briefing, visit remotethreat.com.

About RemoteThreat

RemoteThreat is the offensive cyber operations platform. Built by experienced offensive operators for internal red teams and defense industry partners, it combines deep capability, precise control, and human-machine operation at mission speed. RemoteThreat. The O/C/O Platform. Learn more at remotethreat.com.

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SOURCE RemoteThreat

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Mission North Joins Forces with cred to Lead New Era of Thought Leadership and Live Events

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Acquisition expands Mission North’s capabilities in executive positioning, thought leadership and live eventscred will retain its brand and operate independently under founder and CEO Caitlin Bartley

SAN FRANCISCO and NEW YORK, Oct. 22, 2026 /PRNewswire/ — Mission North, a communications agency for consequential companies, today announced it has acquired cred, a communications agency specializing in thought leadership and events for innovation brands.

Mission North acquires cred, expanding its executive positioning, thought leadership and live events capabilities.

cred builds thought leaders by securing earned speaking opportunities on the world’s most important stages and producing experiences from intimate VIP dinners to large-scale conferences. cred’s clients include high-growth startups, Fortune 500 companies and investors across the same segments Mission North serves, including B2B and consumer technology, AI, healthcare and financial services. The partnership deepens and expands Mission North’s capabilities in executive positioning, thought leadership and live events at a moment when earned, in-person visibility matters more than ever.

“In a world of endless content, real relationships matter more than ever, and those are built in rooms and on stages, not just in feeds,” said Mission North’s Co-CEOs Bill Bourdon and Tyler Perry. “Caitlin and the cred team are the best in the business at making that happen. As AI reshapes how we communicate, the companies that win will be the ones that show up in person.”

AI has made it easy to generate infinite content, but much harder to build trust. Whether it’s an executive on stage, a customer dinner, a flagship conference or a strategic industry convening, events build the relationships and trust other channels can’t match. Together, Mission North and cred will give clients integrated thought leadership and event capabilities to elevate their executives and brands across earned media, speaking, podcasts, owned events and social content.

“cred has grown on the strength of our work and the relationships we’ve built over the last decade,” said Caitlin Bartley, CEO, cred. “Mission North is the clear partner to help us go further. This partnership lets us bring our approach to more companies who see the value of live experiences, and do it while doubling down on what’s always set us apart: our people and our clients.”

cred will retain its brand and operate under its existing leadership, with strategic backing from Mission North. Bartley will continue to serve as CEO of cred, partnering closely with Mission North’s leadership team to build, market and deliver new client solutions.

About cred
cred is a communications agency specializing in thought leadership and events for innovation brands. The agency positions executives and secures speaking engagements on stages like SXSW, HumanX and Milken, and produces experiences from VIP dinners to large-scale conferences. cred’s current and former clients include high-growth startups and Fortune 500 companies, such as Notion, Together AI, Pinterest, Cisco and Salesforce.org. For more information visit credpr.com.

About Mission North
Mission North is a strategic communications agency for consequential companies to accelerate their market impact at every growth stage. The agency is headquartered in New York and San Francisco, with hubs in Los Angeles, Boston, Washington, D.C. and Portland, Oregon. For more information visit missionnorth.com.  

Media Contact:

Shara Seigel, vice president, Media Strategy at Mission North – sseigel@missionnorth.com 

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