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DevRev announces the general availability of Product-Led Support, the first app built on its DevCRM platform

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This new take on CRM allows modern software companies to bring departments together and support their customers “as one”

PALO ALTO, Calif., Oct. 18, 2022 /PRNewswire/ — DevRev, a company bringing developers and engineers closer to customers, today announced the public launch of DevCRM: the only API-driven, developer-first customer relationship management (CRM) platform for product-led SaaS companies.

In an era of all things product-led, DevRev’s converged “DevCRM” platform brings together customer support conversations and tickets with developer issues and product enhancements. Today’s companies spend hundreds of thousands of dollars to stitch together Slack channels, emails, and in-app widgets with support portals, product boards, and issue tracking software. Yet, these hand-crafted solutions often lead to subscription churn and low customer satisfaction. Tomorrow’s design focused, customer obsessed companies will use product and user centric CRMs to ensure every employee delivers customer success.

To realize this vision, DevRev today also announced the general availability of its Support app, an in-app widget, and APIs and webhooks for modern software companies that believe in the power of one: one support engineer, one team between support engineers and developers, and one customer success culture across all. The newly unveiled Support app unifies departments to collaborate as one social team in real-time. This is Product-Led Support!

“Over the last six months of using DevCRM, we’ve been able to experience the product, customer, and developer trifecta that can take a product-led company from good to great. It’s no secret that DevRev is at the forefront of product-led customer communications. We’re thankful they’ve helped us lower costs, net better economics, and most importantly, increase customer satisfaction,” said Alok Mishra, CTO, and co-founder of GoodMeetings. “As a deep tech company, our customers are developers who prefer to communicate via Slack. Our customers love this kind of communication because it feels like 100ms is their video backend team. But managing thousands of Slack channels was becoming challenging. With DevRev, we can scale our customer communications and move beyond archaic customer support systems,” said Kshitij Gupta, CEO, and co-founder, 100ms.

“Like Nutanix, we are looking at DevRev as another marathon in a large market with established competitors,” said Dheeraj Pandey, CEO, and co-founder of DevRev. “But this decade, with our APIs and webhooks, we will be leaning heavily on the developer community to help us build a modern company with powerful network effects.”

“We’ve been monomaniacally focused on design to converge the workflows of customer support, product management, and developers,” added Manoj Agarwal, President, and co-founder of DevRev. “Convergence was a big mantra for us at Nutanix, and we won the hearts and minds of our users because we integrated people and their use cases.”

The DevCRM platform syncs GitHub, Jira, legacy CRMs, and Slack events in real time with DevRev’s modern issues, tickets, and conversations, elevating managers — technical account managers, project managers, product managers, and customer success managers – to drive user adoption and retention. This is the new convergence!

Please see the product demo video and slides with more information.

DevRev also announced that it has now raised $70M in seed capital since its inception in 2020. “While this could be the largest seed in the history of Silicon Valley, our employees in five locations around the world are stretching the dollar as far as they can – with automation, cloud observability, and using a minimal set of business software tools,” said Pandey. “DevRev-on-DevRev has kept us disciplined and tightly knit as a company.”

For more information on DevRev funding, or for investor relations, visit here.

Media Contact DevRev
media@devrev.ai

 

 

Video – https://mma.prnewswire.com/media/1923459/Demo_Final__1.mp4
Photo – https://mma.prnewswire.com/media/1923414/founders_approved2.jpg
PDF – https://mma.prnewswire.com/media/1923456/ga_press_release_v3.pdf?p=original
Logo – https://mma.prnewswire.com/media/1800076/DevRev_Logo.jpg 

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/devrev-announces-the-general-availability-of-product-led-support-the-first-app-built-on-its-devcrm-platform-301651938.html

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CLIN OPS SOLUTIONS EXPANDS INDUSTRY IMPPACT THROUGH EXCLUSIVE EVENTS, NETWORKING DINNERS, AND EXPERT-LED WEBINARS

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Bridging talent, insight, and innovation—beyond recruitment

BOSTON, April 21, 2026 /PRNewswire/ — Clin Ops Solutions, a leading recruitment partner to biotech and pharmaceutical organizations, is redefining how clinical research professionals connect, learn, and grow.

Known for delivering top-tier talent across clinical operations, the company is expanding its impact through a curated portfolio of exclusive networking dinners, industry-focused webinars, and collaborative event experiences—designed to go beyond traditional recruitment and actively support career growth, knowledge exchange, and operational excellence.

“At Clin Ops Solutions, we recognized that the industry doesn’t just need connections—it needs meaningful conversations and shared insight,” said Sylvain Bédard, Founder and CEO. “Our events create spaces where leaders can openly discuss challenges, exchange ideas, and ultimately strengthen the future of clinical research.”

A New Model for Industry Engagement
Networking Dinners – Private, invitation-only gatherings that bring together senior leaders in clinical operations, regulatory affairs, and vendor management. These settings foster candid discussions on real-world challenges—far from the noise of large conferences.

Expert-Led Webinars – Timely sessions addressing critical industry trends, including site engagement, patient recruitment, study start-up inefficiencies, and vendor alignment. Each webinar delivers actionable insights from experienced professionals across the clinical research ecosystem.

Collaborative Industry Events – Strategic partnerships with organizations and industry experts to host panels, roundtables, and thought leadership discussions that tackle the most pressing operational challenges in clinical trials today.

Beyond Recruitment: Driving Career Growth and Industry Progress
While Clin Ops Solutions remains a trusted recruitment partner, its expanded initiatives reflect a broader mission: to empower clinical research professionals at every stage of their careers.

Through these events, attendees gain direct access to industry leaders and decision-makers, insights into evolving clinical trial challenges and solutions, opportunities to build meaningful, long-term professional relationships, and exposure to new career pathways and organizational perspectives.

This approach not only strengthens individual careers but also contributes to more efficient, connected, and forward-thinking clinical trial operations.

Supporting a More Connected Clinical Research Community
As the clinical research landscape continues to evolve, Clin Ops Solutions is committed to creating platforms that encourage transparency, collaboration, and shared learning.

By integrating recruitment with thought leadership and industry engagement, the company is positioning itself as more than a staffing partner—it is becoming a connector of ideas, expertise, and innovation.

About Clin Ops Solutions
Clin Ops Solutions is a specialized recruitment firm supporting biotech and pharmaceutical companies in building high-performing clinical operations teams. Through a unique blend of talent solutions, industry events, and collaborative initiatives, the company connects professionals and organizations to drive success in clinical research.

The company’s business development efforts are led by Jason Milovanovic and Leticia Tarilonte, both Vice Presidents of Business Development, who work closely with clients and industry partners to support growth, build relationships, and expand Clin Ops Solutions’ presence across the clinical research landscape.

View original content to download multimedia:https://www.prnewswire.com/news-releases/clin-ops-solutions-expands-industry-imppact-through-exclusive-events-networking-dinners-and-expert-led-webinars-302749129.html

SOURCE Clin Ops Solutions

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Chapters Health System Named 2026 USA TODAY Top Workplaces

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TEMPLE TERRACE, Fla., April 21, 2026 /PRNewswire/ — Chapters Health System, the nation’s leading chronic illness innovator and largest nonprofit hospice provider, proudly announced that it has once again earned the prestigious 2026 USA TODAY Top Workplaces award.

The award honors organizations with 150 or more employees that have created exceptional, people-first cultures. This year, more than 40,500 organizations were invited to participate. The winners are recognized for their commitment to fostering a workplace environment that values employee listening and engagement. USA TODAY showcased the winners online and at the National Awards Summit in Nashville.

“Earning the USA TODAY Top Workplaces once again speaks to the incredible momentum Chapters Health System has gained in driving a people-first culture while sustaining exponential grown through multiple affiliations on the West Coast,” said Andrew Molosky, President and CEO, Chapters Health System. “Thanks to our incredible team, we are proving that quality, growth, and culture can all thrive by leveraging our unique approach to healthcare.”

Winners are determined by authentic employee feedback captured through a confidential survey conducted by Energage, the HR research and technology company behind the Top Workplaces program since 2006. The results are calculated based on employee responses to statements about Workplace Experience Themes, which are proven indicators of high performance.

At Chapters Health, we believe that an engaged, mission-driven culture can transform healthcare,” said Nikki Romence, Chief People Officer, Chapters Health System. “This continued recognition is a testament to our nearly 4,500 team members across the country and their commitment to collaboration, innovation, and accountability. Their focus on our mission of taking care of patients, or taking care of those who do allows us to provide exceptional care to the thousands of families who depend on us each day.”

To learn more about career opportunities at Chapters Health System and the opportunity to change the future of healthcare, click here.

About Chapters Health System
Chapters Health System is boldly innovating the future of chronic illness care through its collective portfolio of more than 30 different companies and programs, including the nation’s largest nonprofit hospice network, PACE, value-based care such as CareNu, managed services organizations, technology solutions, advanced illness offerings, consulting, and more. Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®. Chapters Health has been nationally recognized by Great Places to Work, Fortune®, USA Today, and others for being a top place to work. To learn more, visit www.chaptershealth.org, like us on Facebook or follow us on X and LinkedIn.

View original content to download multimedia:https://www.prnewswire.com/news-releases/chapters-health-system-named-2026-usa-today-top-workplaces-302749035.html

SOURCE Chapters Health System

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CC&N Launches Data Center Day 2 Infrastructure Support to Sustain Performance in Live Environments

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Employee-owned company expands services to provide embedded teams that protect uptime, manage continuous change, and support long-term data center performance.

BROOKFIELD, Wis., April 21, 2026 /PRNewswire-PRWeb/ — As demand for data infrastructure continues to accelerate, CC&N is expanding its infrastructure support capabilities into data center environments. The Southeastern Wisconsin-based, 100 percent employee-owned company today announced the availability of its Data Center Day 2 Infrastructure Support services for mission-critical environments.

“Our Day 2 Infrastructure Support teams stay embedded in the environment, helping organizations manage change without compromising performance,” said Dan Witkofski, President of CC&N. “We focus on getting the details right so issues don’t surface later.”

While much of the industry focuses on data center construction and deployment, CC&N is building on its experience in those environments to support and maintain them once live, which includes ongoing operational support. Once infrastructure is installed, environments continue to evolve as systems expand, equipment changes and operational demands increase.

“At CC&N, we understand that the work doesn’t stop once a data center is up and running; we know that it shifts,” said Dan Witkofski, President of CC&N. “Our Day 2 Infrastructure Support teams stay embedded in the environment, helping organizations manage change without compromising performance. We focus on getting the details right so issues don’t surface later.”

CC&N’s Day 2 Infrastructure Support services provide embedded technicians who operate inside live data center environments as an extension of the customer’s team. Working within established workflows, ticketing systems and change management processes, these technicians help ensure consistency, accountability and precision across all infrastructure activities.

The service offering includes:

Support for moves, adds and changes (MAC)Troubleshooting of fiber, copper and rack-level connectivityProactive infrastructure maintenanceDisciplined labeling and documentation practices that preserve clarity and traceability over time

By combining physical infrastructure expertise with operational alignment, CC&N helps organizations reduce risk, improve response times, and maintain long-term system reliability.

“Day 2 support is about maintaining control in environments that are constantly changing,” Witkofski added. “We’ve long supported these types of needs for our customers, and now we’re bringing that same discipline and expertise directly into data center environments. Our teams bring the operational discipline and hands-on expertise needed to keep infrastructure organized, responsive and reliable as demands grow.”

CC&N’s approach is rooted in its employee-owned structure, where technicians take ownership of their work and remain engaged until issues are fully resolved. The company’s teams operate across hyperscale, colocation and enterprise data centers, supporting mission-critical environments where uptime is essential and precision matters.

As organizations continue to scale their data center operations, CC&N’s Day 2 Infrastructure Support services provide a structured, consistent approach to managing ongoing infrastructure needs without expanding internal headcount.

To learn more about CC&N’s Data Center Day 2 Infrastructure Support services, visit cc-n.com or contact the company directly to start a conversation.

About CC&N

Founded in 1985, CC&N is a network infrastructure company specializing in the design, installation, and support of mission critical connectivity systems. The company delivers structured cabling, Wi Fi, DAS, UPS, and data center infrastructure services, helping organizations stay reliably connected without disrupting operations. CC&N has spent decades building an experienced team that delivers customers depth of knowledge, exceptional craftsmanship, reliable on-time delivery and highly responsive customer care. The company has offices in Brookfield, Menasha, Eau Claire and Madison to provide both project and service work to small, mid-size and enterprise companies in a wide range of businesses and industries. CC&N is a 100% employee-owned ESOP and an OwnersEdge operating company.

About OwnersEdge

Based in Waukesha, Wis., OwnersEdge Inc. is a 100% employee-owned ESOP holding company that strives to invest in and build sustainable businesses throughout the Midwest. The operating companies within the OwnersEdge portfolio utilize their industry expertise to drive business growth and create value for stakeholders including customers, communities and the ESOP employee owners. The existing companies in its portfolio – Asche & Spencer, BAYCOM, CC&N, Implecho, QComp Technologies and EmbedTek – provide diverse products and services to a variety of market segments ranging from public safety to construction to manufacturing and music production. For more information, visit OwnersEdge.com.

Media Contact

Andrea Meyers, Stream Creative, 1 414-530-0704, andrea@streamcreative.com

View original content to download multimedia:https://www.prweb.com/releases/ccn-launches-data-center-day-2-infrastructure-support-to-sustain-performance-in-live-environments-302749076.html

SOURCE CC&N

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