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Study: 8 in 10 fraud fighters expect to deploy generative AI by 2025

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Global survey of anti-fraud pros by the ACFE and SAS reveals incredible GenAI enthusiasm – but past benchmarking studies suggest a more challenging reality

CARY, N.C., Feb. 13, 2024 /PRNewswire/ — Generative AI has captured the public imagination, its power and promise seemingly poised to affect every facet of society. It’s hardly any wonder then that 83% of anti-fraud professionals anticipate adding the technology to their anti-fraud armaments within the next two years, according to the latest anti-fraud tech study by the Association of Certified Fraud Examiners (ACFE) and SAS.

How might #GenAI & other tech reshape #fraud fighting? Explore the global, cross-industry study by @TheACFE and SAS.

The 2024 Anti-Fraud Technology Benchmarking Report is the third installment of a global research study initiated by the ACFE and SAS in 2019. This latest edition reflects insights from nearly 1,200 ACFE members surveyed in late 2023. The survey data reveals key trends in the evolution of fraud fighting since 2019. Among them:

Interest in artificial intelligence (AI) and machine learning (ML) technology is higher than ever. Nearly 1 in 5 anti-fraud pros (18%) currently counts AI/ML among their fraud-fighting tools. Another 32% anticipate implementing these technologies in the next two years – a peak since the study’s inception. At this rate, use of AI/ML in anti-fraud programs will almost triple by the end of next year.However, AI and ML adoption consistently lags expectations. Despite fervent interest, adoption of AI and ML for fraud detection and prevention has grown only 5% since 2019. That figure falls far short of the anticipated adoption rates revealed in the 2019 and 2022 studies (25% and 26%, respectively).While the use of many data analysis techniques has plateaued, the application of biometrics and robotics in anti-fraud programs has risen steadily. Use of physical biometrics has climbed 14% since 2019, now cited by 40% of respondents. One in 5 survey respondents (20%) reported using robotics, including robotic process automation, up from 9% in 2019. The use of these technologies is notably highest in banking and financial services, with half (51%) using physical biometrics and one-third (33%) using robotics.

“The accessibility of generative AI-powered tools makes them incredibly dangerous in the wrong hands,” said ACFE President John Gill. “Three in five organizations foresee increasing their anti-fraud technology budgets over the next two years. How they invest these funds will determine who will seize the upper hand in what’s become a technology arms race with criminal enterprises. It’s an uphill battle when you consider that, unlike the fraudsters, organizations face the added challenge of having to use these technologies ethically.”

“Explosive interest in advanced analytics techniques juxtaposed with much more modest adoption rates proves the complexities of scaling the AI and analytics life cycle,” said Stu Bradley, Senior Vice President of Risk, Fraud and Compliance Solutions at SAS. “It also underscores the importance of choosing the right technology partner. AI and machine learning aren’t simple, plug-and-play applications. However, their benefits can be more readily realized by deploying modularized solutions across the risk management spectrum on a single, AI-powered platform. That’s SAS’ approach with cloud-native, language-agnostic SAS Viya.”

Explore trends by industry, geography and more
Complementing the benchmarking report, SAS’ online data dashboard allows users to analyze survey data by industry, geographic region and company size.

Survey respondents work in 23 industries – most prevalently banking/financial services and government/public administration (each accounting for 22% of respondents), but also professional services (13%), insurance (5%), health care (4%), manufacturing (4%), technology (4%), education (4%) and more. Their employer organizations span the globe and range in size from fewer than 100 employees to more than 10,000.

Read the report and visit the data dashboard at SAS.com/fraudsurvey to examine cross-industry, anti-fraud tech trends and sentiments around:

Data analysis techniques organizations use to fight fraud.Risk areas where organizations apply data analytics to monitor for fraud.Data sources organizations use in their anti-fraud initiatives and their perspectives on data-sharing consortiums.The prevalence of case management and digital forensics/e-discovery software.Challenges organizations face in implementing new anti-fraud technology.How generative AI is affecting organizations’ anti-fraud programs.

The future of GenAI: Boom or bust?
Will the deployment of generative AI in anti-fraud programs skyrocket in line with survey respondents’ passionate intent? Or will real-world challenges like budgetary restrictions, data quality and skills gaps inhibit its predicted ascent? Only time will tell – but organizations can’t be too careful in embracing GenAI and other AI technologies. Responsible innovation requires organizations to ask not only “could we” but also “should we?”

“The use of generative AI in anti-fraud initiatives could play a significant part in identifying anomalies, trends and indications in larger volumes of data with minimal resource concerns,” said one survey respondent. “However, the organization will need to ensure that proper guidelines are in place to minimize errors and bias.”

“Generative AI has made great strides these last few years, so it’s no surprise that organizations are incorporating it into their anti-fraud initiatives,” said ACFE Research Director Mason Wilder. “As a society, we are still learning all the advantages and disadvantages to using the technology, but more organizations are beginning to take that first step. It will be interesting to see how quickly adoption occurs, in and out of the workplace, in addition to the technology continuing to become more advanced with time.”

About the Association of Certified Fraud Examiners
Based in Austin, TX, the ACFE is the world’s largest anti-fraud organization and premier provider of anti-fraud training and education. Together with more than 90,000 members, the ACFE is reducing business fraud worldwide and inspiring public confidence in the integrity and objectivity within the profession. For more information, visit ACFE.com

About SAS
SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.

SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2024 SAS Institute Inc. All rights reserved.

SAS Editorial Contact:     

ACFE Editorial Contact:

Danielle Bates                   

Stefanie Hallgren

danielle.bates@sas.com   

shallgren@acfe.com 

+1 919-531-1959               

+1 512-276-8167 

sas.com/news                     

acfe.com

 

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Real-World Study of Over 185,000 Users Finds Engagement with UpLife Digital Mental Health App Yields Significant Reductions in Depression and Anxiety

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Five-year evaluation shows a clear “dose–response” link between deeper engagement with UpLife’s CBT-based ‘Journeys’ programs and greater depression and anxiety symptom improvement

LEESBURG, Va., July 21, 2026 /PRNewswire-PRWeb/ — UpLife Inc, a digital mental health and self-therapy platform, today announced a set of research findings from a large real-world evaluation of its app, showing that people who engaged with the platform reported statistically significant reductions in symptoms of depression and anxiety over time. The evaluation drew on five years of real-world data from an engaged user base of more than 185,000 people across the United States and 197 other countries worldwide.

“These results reflect what we hear from users every day, now backed by data at real-world scale. What stands out is the dose–response signal where the people who lean into the work by completing their Journeys and doing the exercises are the ones who get the most out of it.” Jeff Musa, CEO, UpLife

The research analysis examined anonymized data collected between 2021 and 2026 using three validated clinical outcome measures: the PHQ-9 (depression), the GAD-7 (anxiety), and the WHO-5 (well-being). Among UpLife users who completed assessments at baseline and follow-up, depression and anxiety scores decreased significantly over time.

In the fully adjusted analysis, average depression scores (PHQ-9) fell by approximately 3.7 points; moving the typical UpLife user from the “moderately severe” range toward the “moderate” range. Anxiety scores (GAD-7) showed comparable significant reductions over time.

A clear dose–response relationship

One of the study’s central findings was a consistent dose–response pattern regarding the relationship between engagement and outcomes. Users who completed UpLife’s CBT-based ‘Journeys’ experienced a reduction in their symptoms. The study also found that the completion of additional Journeys were associated with a further measurable decrease in their assessment scores, even after accounting for subscription type and other factors. Notably, depth of engagement with therapeutic content was a stronger predictor of improvement than simply the amount of time spent in the app.

“These results reflect what we hear from users every day, now backed by data at real-world scale. What stands out most is the dose–response signal where the people who lean into the work by completing their Journeys and doing the exercises are the ones who get the most out of it. That tells us our job is to keep building an experience that helps people stay engaged, because engagement is where the clinical value lives.” — Jeff Musa, Chief Executive Officer, UpLife

Built on cognitive behavioral therapy

UpLife delivers evidence-based psychological education and interventions grounded in the principles of cognitive behavioral therapy (CBT) through five core features: structured Journeys, a Daily Plan, a Mood Tracker, journaling, and an AI assistant (“Lila”) that recommends relevant content from the platform. The app does not provide AI-generated therapy; its assistant only directs users to content that has been created, curated, and reviewed by clinicians.

For clinicians, UpLife also offers a HIPAA-compliant therapist portal that supports a Blended Care model, allowing providers to extend therapeutic support between sessions through structured digital programs, progress tracking, and shared assessments.

The platform has also been extensively used in humanitarian settings. Through UpLife’s Ukraine Humanitarian Gift Program, tens of thousands of users in Ukraine have received full, free access to a localized version of the app through UpLife’s Ukraine Humanitarian Gift Program.

About the evaluation

The study used an observational pre–post design based on real-world data and was conducted in accordance with the ethical principles of the Declaration of Helsinki. As an observational evaluation without a control group, it demonstrates associations between app engagement and symptom improvement rather than establishing causation, and well-being scores (WHO-5) did not change significantly over the study period. The findings add to a growing body of research suggesting that CBT-based digital interventions can be associated with meaningful symptom reduction, while underscoring the central role of sustained user engagement.

About UpLife

Founded in 2019, UpLife is a digital mental health and self-guided therapy platform that is designed to help people improve their emotional well-being, build healthier thinking patterns, and develop positive daily habits through structured, evidence-based psychological programs. UpLife also provides a secure, HIPAA-compliant portal to help therapists and health systems to extend care beyond the through a Blended Care Therapy model. Learn more at www.uplifecare.com.

Media Contact

Matt Landry, UpLife, 1 617-699-7205, matt@thesecondrow.net, https://www.uplifecare.com/ 

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SOURCE UpLife

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TruHeight Joins Nordstrom and JCPenney Marketplaces as Wellness Brands Reshape the Department Store

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Family nutrition brand’s newest retail partnerships reflect a broader shift: health and wellness products are becoming a staple of platforms once reserved for fashion and apparel

LAS VEGAS, July 21, 2026 /PRNewswire/ — TruHeight, the family nutrition brand, today announced it is joining the Nordstrom Marketplace and the JCPenney Marketplace, bringing its lineup of clean-label vitamins, gummies, protein shakes, and everyday nutrition products to two of America’s most iconic department store names.

The partnerships place TruHeight at the center of one of retail’s most notable shifts. Department stores and fashion-first marketplaces, long defined by clothing, shoes, and accessories, are rapidly expanding into health and wellness as consumers increasingly treat wellness as part of their everyday lifestyle rather than a separate shopping trip. For a generation of shoppers, the same platforms where they buy back-to-school outfits and activewear are becoming destinations for the products that fuel those activities.

“Five years ago, you wouldn’t expect to find a family nutrition brand next to denim and sneakers,” said Justin Rapoport, Co-CEO of TruHeight. “Today, wellness is part of how families shop for everything. Nordstrom and JCPenney recognize that, and we’re proud to bring family nutrition to their marketplaces.”

The move extends a period of rapid retail growth for TruHeight, which launched in 5,000 CVS stores nationwide in June following its national debut at Target earlier this year, and is also available at iHerb and on Amazon. With the addition of Nordstrom and JCPenney, TruHeight’s products will reach shoppers across drug, mass, e-commerce, and department store channels.

“Every retailer we add is a signal of the trust families place in our brand,” said Eden Stelmach, Co-Founder of TruHeight. “Department stores are where families have shopped together for generations. Meeting them there with simple, clean nutrition products is a natural next step.”

TruHeight products will be available on the Nordstrom and JCPenney marketplaces in the coming weeks, joining the brand’s existing availability at CVS, Target, iHerb, Amazon, and truheightvitamins.com.

About TruHeight
TruHeight is a family nutrition brand offering clean-label vitamins, gummies, protein shakes, and everyday nutrition products for kids, teens, and active families. Founded with a commitment to simple ingredients and convenient formats, TruHeight products are available at major retailers nationwide and online at truheightvitamins.com.

Media Contact
TruHeight Vitamins
Kim Brown
419189@email4pr.com
4704265920
truheightvitamins.com

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TrendyMinds Founder Trevor Yager Returns as CEO to Lead Agency’s Next Phase of Growth

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Veteran agency leader returns to accelerate TrendyMinds’ AI capabilities and advance the firm’s evolution as a strategic partner helping organizations drive growth, strengthen reputation, and navigate transformation.

INDIANAPOLIS, July 21, 2026 /PRNewswire/ — Trevor Yager has returned as Chief Executive Officer (CEO) of TrendyMinds, the Indianapolis-based agency he founded in 1995, while continuing to serve as Chairman. In this dual role, Yager has resumed direct involvement in day-to-day leadership, working alongside account and delivery teams on client work in addition to setting the agency’s strategic direction. As CEO, he is leading the company’s next phase of growth by advancing the firm’s artificial intelligence (AI) capabilities while strengthening its position as a strategic partner to organizations navigating growth and change.

Yager previously transitioned from CEO to Chairman as part of a planned leadership evolution that reflected both the agency’s maturity and his own exploration of future ownership opportunities. As AI has accelerated the pace of change across the industry, reshaping how organizations operate and compete, he made the decision to step back into the CEO role and lead TrendyMinds through its next chapter directly.

“Moving into the Chairman role was the right decision at the time because the Board, including myself, believed TrendyMinds needed to demonstrate it could thrive beyond its founder,” said Yager. “But after more than 30 years of leading through every major technology shift, I believe artificial intelligence represents one of the greatest opportunities our industry has ever seen. The environment shifted fast enough that it made sense for me to step back in and lead it personally, continuing to build the capabilities our clients will need and position the agency for what’s next.”

Beginning in 2019, TrendyMinds became increasingly intentional about optimizing the artificial intelligence, machine learning, and automation capabilities already embedded within the technologies used across the agency. Following a comprehensive assessment of AI-enabled tools and workflows, the agency integrated AI across strategy, research, creative development, marketing operations, and internal business processes while establishing governance, security, and data protection standards to support responsible implementation.

By transforming its own business first, TrendyMinds refined its methodologies, validated new approaches, and built the operational discipline that now informs how it evaluates AI opportunities with clients. Today, TrendyMinds continues to expand its internal AI capabilities through a dedicated team of AI transformation specialists, developing proprietary workflows, audience intelligence tools, and implementation frameworks. Drawing on that experience, the agency helps clients responsibly evaluate and implement AI in ways that align with their business objectives, regulatory requirements, and governance standards.

That experience also enables TrendyMinds to support clients developing innovative AI technologies, including a leading healthcare AI innovator. By combining firsthand AI transformation experience with strategic consulting, communications, and market positioning expertise, the agency helps organizations communicate complex technologies, build trust with stakeholders, and accelerate market adoption.

Founded as a traditional marketing agency more than 30 years ago, TrendyMinds has continually evolved alongside the changing needs of its clients, bringing together strategic consulting, integrated marketing, communications, creative, thought leadership, media relations, digital strategy and development, research, analytics, and emerging technologies.

About TrendyMinds

TrendyMinds is the Agency of Preference®, a multidisciplinary consulting partner helping organizations accelerate growth, strengthen and protect reputation, and navigate transformation. Founded in Indianapolis in 1995, the firm has spent more than 30 years uniting strategic consulting, communications, marketing, creative, technology, and data-driven insight into a single integrated practice built to solve complex business challenges.

Learn more at TrendyMinds.com.

Media Contact:
Claire Gregory
419095@email4pr.com | 317.902.6973

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