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INOC Launches Advanced Ops 3.0 Platform at Metro Connect 2024, Showcasing Transformative AIOps and ITSM Capabilities for Network Operations

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INOC, an ITsavvy company and global leader in 24×7 Network Operations Center (NOC) services, proudly announced today the introduction of its Ops 3.0 platform at Metro Connect 2024. This platform marks a significant milestone in the evolution of NOC operations and service, delivering an unparalleled combination of automation, efficiency, and visibility into network operations.

NORTHBROOK, Ill., Feb. 26, 2024 /PRNewswire-PRWeb/ — INOC, an ITsavvy company and global leader in 24×7 Network Operations Center (NOC) services, proudly announced today the introduction of its Ops 3.0 platform at Metro Connect 2024. This platform marks a significant milestone in the evolution of NOC operations and service, delivering an unparalleled combination of automation, efficiency, and visibility into network operations.

Core Innovation: The AIOps Engine

Central to the Ops 3.0 platform is its cutting-edge AIOps engine, which employs machine learning and automation to dramatically enhance incident management within the NOC. Among other capabilities, this technology strategically prioritizes incidents by immediately evaluating the business impact and the severity of alarms, ensuring that critical issues receive immediate attention.

Integrated with INOC’s Configuration Management Database (CMDB), this AIOps engine correlates alarms and generates incident tickets while also identifying and automatically resolving transient incidents that do not require significant intervention. This advancement significantly streamlines operations by reducing the volume of tickets engineers must manually address. Tickets that do require attention are automatically associated with and enriched by relevant data from the CMDB, equipping engineers with comprehensive information to expedite resolution.

Through a diligent onboarding process that gathers critical data points to populate the CMDB and enable these efficiencies, INOC ensures that each client’s IT environment is accurately mapped within the platform, leading to dramatically more effective and informed NOC service delivery soon after going live.

In addition to better reacting to issues when they occur, the Ops 3.0 platform also anticipates them through advanced trend and pattern analysis. The platform uses historical and real-time data to identify potential issues, allowing engineers to address the early signs of problems before they materialize as incidents. This includes predicting traffic congestion, detecting unusual activity that may indicate a security threat, and identifying infrastructure components at risk of failure.

“With Ops 3.0, we’re leveraging our unique position in the NOC services industry to bring machine learning and automation directly into the NOC operations environment,” said INOC President, Prasad Ravi. “We can finally harness and act on the vast amount of data generated in today’s infrastructure environments, marrying this insight with automation to augment and even take over tasks traditionally managed by engineers. We’re already measuring the outcome in significantly faster and more proactive response rates—and thus, happier customers and end-users. We’re not talking about marginal improvements; we’re fundamentally changing how networks are monitored and managed, significantly reducing human effort in the process.”

Integration and Visibility Enhancements

The platform integrates with many widely used Network Monitoring Systems (NMSs) and IT Service Management (ITSM) tools. This integration enables clients to immediately inherit INOC’s advanced automation capabilities, facilitating a smoother transition of monitoring responsibilities and enhancing workflow automation without requiring clients to develop these capabilities independently.

The Structured NOC

Supporting the Ops 3.0 platform is INOC’s operational framework, the Structured NOC, which simplifies communication and strategically channels support activities to their appropriate tiers, thereby minimizing high-tier support activities by 60% to 90%. The framework integrates secure connectivity, advanced alarm analysis with autocorrelation for incident prioritization, critical incident response, advanced incident management for swift diagnosis and troubleshooting, and efficient support request handling through a service desk. It also includes client and customer communication for updates and escalations, supported by a client experience management team that oversees onboarding, change management, project management, and quality assurance.

Extending AI-enabled Capabilities: Conversational and Ticket-Assist AI

Furthering INOC and ITsavvy’s commitment to applying AI to enhance IT operations is a successful ongoing partnership with a major AI service provider to bring machine learning, particularly generative AI, into the help desk. This partnership has led to the deployment of an advanced chatbot capable of deflection and resolution assistance to reduce manual attention in addressing known issues. The chatbot, by leveraging a comprehensive knowledge base, offers end users immediate, actionable guidance for resolving break-fix issues and other support inquiries, significantly reducing help desk call volumes.

At the heart of this initiative is a dual-focus strategy: providing guidance for self-resolution and assisting human ticket agents with data-driven recommendations to expedite issue resolution. This approach not only enhances the end-user experience by offering quicker resolutions but also optimizes IT support workflows, leading to a notable 30% ticket deflection rate. Each interaction enhances the system’s understanding, allowing for more accurate and efficient resolutions over time. Such efficiency gains underscore the practical deployment of AI to streamline IT operations, reflecting a shift towards more proactive and predictive service models.

“Applying machine learning and automation extends beyond immediate problem-solving,” said ITsavvy’s CTO, Milind Shah. “It represents our larger vision of becoming an AI-enabled technology solutions provider. We’re not just improving operational efficiencies; we’re redefining the standards of IT service management and network operations to deliver superior IT services and set new benchmarks for the industry by embedding AI into our core practices.”

Demonstrating Real-World Impact

The Ops 3.0 platform has already achieved significant outcomes for INOC’s clients, including:

A 30% auto-resolution rate for a leading network OEM, reducing major escalations and streamlining the onboarding of over 800 customers.A reduction in NOC support onboarding time from 6 weeks to 1 week for AT&T Business, significantly decreasing site escalations.Enhancements in Adtran’s NOC service offering, leading to a 26% reduction in time-to-ticket and a 50% reduction in time-to-resolution.For Aqua Comms, updated runbooks and a professional services catalog adjustment resulted in a 20% reduction in ticket volume and a 5-minute SLO from alarm detection to ticket creation.SHI experienced a 10x decrease in average MTTR, underscoring the platform’s ability to alleviate support burdens and improve resolution times.

“Transitioning from our 2.0 to the 3.0 platform marks a pivotal moment for INOC and the broader digital infrastructure sector,” INOC’s Prasad Ravi said. “Previously, alerting clients about network issues required manual effort. Now, with our 3.0 platform, this, like other processes, is appropriately automated, significantly reducing human effort and improving the performance metrics that matter most. This leap forward is more than technological; it’s a testament to our commitment to excellence and innovation in network operations that have spanned over 20 years. We’re not just addressing today’s challenges; we’re also setting new standards for tomorrow, ensuring our clients lead in an era of rapid and accelerating technological advancement.”

For more information about the Ops 3.0 platform, go to https://www.inoc.com/noc-expertise/platform.

INOC combines state-of-the-art technology, including AIOps, with a highly resilient and redundant NOC infrastructure, proven processes, and expert technical staff to improve the availability and performance of customer infrastructure. To learn more about INOC, please visit https://www.inoc.com/.

About INOC

INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global provider of NOC Lifecycle Solutions®, including NOC support, optimization, design, and build services for enterprises, communications service providers, and OEMs. INOC solutions significantly improve the support provided to partners’ and clients’ customers and end users.

INOC assesses internal NOC operations to improve efficiency and shorten response times and provides best practices consulting to optimize, design, and build NOC operations, frameworks, and procedures. Proactive 24×7 NOC support is provided with several options, including North America, EU, or APAC only or global integrated NOCs. INOC’s 24×7 staff provides a hands-on approach to incident resolution for technology infrastructure support.

About ITsavvy

ITsavvy provides integrated IT products and technology solutions in the United States. Combining a comprehensive value-added reseller business with industry-leading IT solutions, ITsavvy is a single-source, end-to-end IT partner that strives to continuously deliver peace of mind to its clients.

For media inquiries about this press release, please contact:

Liz Jones-Queensland, Communications Manager

ljones-queensland@itsavvy.com

Media Contact

Liz Jones-Queensland, ITsavvy, 1 855-ITsavvy, ljones-queensland@itsavvy.com, www.itsavvy.com

View original content:https://www.prweb.com/releases/inoc-launches-advanced-ops-3-0-platform-at-metro-connect-2024–showcasing-transformative-aiops-and-itsm-capabilities-for-network-operations-302071486.html

SOURCE ITsavvy

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Asian American Engineer of the Year Award and Conference Announces First Phase of 2025-2026 Awardees

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SANTA CLARA, Calif., May 1, 2026 /PRNewswire/ — The Asian American Engineer of the Year Award (AAEOY) Executive Committee announces the AAEOY 2025-2026 first phase awardees as follows:

Distinguished Lifetime Achievement Award

Mr. Lip-Bu Tan, CEO, Intel Corporation

Distinguished Leadership in Science and Technology Award

Dr. Arun Majumdar, Dean of the Stanford Doerr School of Sustainability, Stanford University

Executive of the Year Award

Dr. Xiaodong Che, Chief Technology Officer, Western DigitalDr. Sam Heidari, CEO, LumotiveDr. Jungwon Lee, Corporate Executive Vice President, Samsung ElectronicsDr. Liu Ren, Vice President & Chief Scientist, Bosch ResearchMr. Brandon Wang, Vice President, Synopsys

Engineer of the Year Award

Ms. Vivian Ye, Principal Member of Technical Staff, AT&T

Most Promising Engineer of the Year Award

Mr. Max Fang, Director of Architecture, AmbarellaMr. Johnny Ho, CSO & Co-founder, Perplexity AI

The AAEOY Award has been presented annually since 2002 as a cornerstone of the National Engineers Week program, honoring distinguished Asian American professionals across academia, public service, and industry. Since its inception, the AAEOY has recognized over 300 honorees — including nine Nobel Laureates, pioneering scholars, prominent corporate executives, and an astronaut — serving as a beacon of inspiration for the global STEM community. After a series of impactful ceremonies nationwide, the 2025-2026 AAEOY Award and Conference returns to the heart of innovation in Silicon Valley at the Santa Clara Convention Center on September 18-19, 2026.

For more information regarding the AAEOY program, awardees, and event registration, please visit www.aaeoy.org.

The Chinese Institute of Engineers in USA (CIE-USA), founded in 1917, is a nonprofit professional organization that promotes science, technology, engineering, and mathematics (STEM); supports professional advancement and leadership development; and recognizes the achievements of Asian American professionals through flagship programs such as the Asian American Engineer of the Year (AAEOY) Awards. One of the oldest and most prestigious Chinese American engineering associations in the United States, CIE-USA has seven regional chapters nationwide and hosts events throughout the year.

View original content to download multimedia:https://www.prnewswire.com/news-releases/asian-american-engineer-of-the-year-award-and-conference-announces-first-phase-of-2025-2026-awardees-302760569.html

SOURCE AAEOY

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Larry Kellerman, Fermi’s Chief Power Officer and Architect of Its 17 GW Energy Infrastructure, Accepts Board Nomination

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DALLAS, May 1, 2026 /PRNewswire/ — Toby Neugebauer, co-founder and largest shareholder of Fermi America (NASDAQ & LSE: FRMI), today announced that he has nominated Larry Kellerman to join the Fermi Board of Directors. Kellerman, who serves as Chief Power Officer at Fermi America, is the architect of the Company’s 17-gigawatt powered data center campus in Amarillo, Texas — the largest private energy grid in America.

Kellerman is co-founder and Managing Partner of Twenty First Century Utilities and brings more than four decades of power industry and finance expertise to the role. His career spans senior leadership positions at Goldman Sachs, El Paso Corporation, and I Squared Capital. Kellerman said he was honored by the nomination and would be pleased to serve if approved by the Board.

“I appreciate everything that Toby has manifested in Fermi and know that no other human could have created the enterprise and its many thoughtfully interconnected elements as quickly, as effectively, and in as value-accretive a manner as Toby’s leadership has been able to deliver.”
— Larry Kellerman, Chief Power Officer and Board Nominee, Fermi America

For Neugebauer, the choice was crystal clear. Kellerman, who has worked alongside Neugebauer since the earliest days of Project Matador knows Fermi’s power story better than anyone.

“When I came up with the idea of Project Matador, I knew that Larry Kellerman was the one person I needed to convert a really great idea into a really great reality. His knowledge of power and the future of powering data centers is unmatched. Larry is uniquely qualified to steward Fermi as a Board member, and I couldn’t be more pleased with his willingness to serve.”
— Toby Neugebauer, Co-Founder, Fermi America

View original content:https://www.prnewswire.com/news-releases/larry-kellerman-fermis-chief-power-officer-and-architect-of-its-17-gw-energy-infrastructure-accepts-board-nomination-302760575.html

SOURCE Toby Neugebauer

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EAST SIDE GAMES GROUP ANNOUNCES NON-BROKERED PRIVATE PLACEMENT OF UNITS TO RAISE UP TO $3.5 MILLION

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VANCOUVER, BC, May 1, 2026 /CNW/ – East Side Games Group (TSX: EAGR) (OTC: EAGRF) (the “Company”), Canada’s leading free-to-play mobile game group, announces a non-brokered private placement of 31,818,182  units (a “Unit”) at $0.11 per Unit (the “Unit Price”), for total gross proceeds of up to $3.5 million. 

Each Unit will be comprised of one common share and one full whole warrant (a “Warrant”).  Each whole Warrant will be exercisable at $0.14 per share (the “Exercise Price”) for a period of three years from issuance. The Warrants will be subject to standard anti-dilution adjustments.

The private placement will be offered in reliance on prospectus exemptions, and any securities sold will be subject to a four month statutory hold period.  The private placement is not anticipated to have any material impact on the control of the Company, nor is it anticipated that any new control persons would be created as a result of the private placement.

It is anticipated that Derek Lew, a director of the Company, will participate in the private placement for an amount of $1.0 million for 9,090,909 Units. As at the date of this news release, Mr. Lew holds 1,667,244 common shares of the Company (2.17%). If the private placement is completed as anticipated, Mr. Lew will hold 10,758,153 common shares (representing 9.89% of the common shares anticipated to be outstanding upon completion of the private placement on a partially diluted basis), 9,090,909 Warrants and 250,000 incentive stock options. Upon exercise of his Warrants, Mr. Lew would own 19,849,062 common shares representing 16.84% of the then issued and outstanding common shares assuming no other share issuances.

The TSX Company Manual requires shareholder approval be obtained  for private placements if the maximum number of common shares issuable under the private placement represents an amount that is more than 25% of the total outstanding common shares as at the date of the press release (pursuant to Section 607(g)). Disinterested shareholder approval must be obtained (excluding those shareholders participating in this private placement and their associates and affiliates) if the number of common shares issued and issuable to insiders under a private placement exceeds 10% of the Company’s issued and outstanding common shares as of the date hereof (pursuant to Section 607(g)(ii)).

As: (a) the private placement is for up to 31,818,182 Units (being equivalent to 41.35% of the Company’s outstanding shares as at the date of this press release), (b) Mr. Lew’s subscription for 9,090,909 Units represents an amount that is equivalent to 11.81% of the Company’s outstanding shares as at the date of this press release, and (c) the Warrants comprising the Units have an exercise price of $0.14 per share (and the five day VWAP is $0.144 per share), the Company has obtained written consent from Jason Bailey, the Company’s CEO and a director, in support of the private placement in accordance with Section 604(d) of the TSX Company Manual.  Mr. Bailey holds more than 50% of the Company’s outstanding shares as at the date of this press release.

The net proceeds from the private placement will be used to repay indebtedness owing to the Royal Bank of Canada (RBC) and for operating expenses and general working capital. Mr. Bailey commented, “With this funding in place, we are on solid footing to continue our disciplined approach to completing the business’s turnaround. With our core portfolio of well performing titles, we have a solid foundation to rebuild upon. We feel we have a strong runway, pipeline and team to execute toward a positive 2026,” [and] “I’d like to thank our existing shareholders for their support and guidance through a difficult 2025 and look forward to achieving the results that will allow this Company, our capital markets strategy and employees to reach its potential.”

The Company’s board of directors considers the private placement to be in the best interests of its shareholders, after having taken into account other alternative forms of financing.  In the course of its review, the Company considered other replacement debt financing, the Company’s ongoing cashflow from operations, as well as ongoing operating expenses, one-off necessary expenditures and the Company’s debt load, within the larger context of the analysis detailed in its press release dated March 31, 2026 as to the re-orienting of the Company’s overall business strategy. 

The Company anticipates that the private placement will close on or before May 8, 2026, subject to acceptance by the TSX.

The Company reserves the right to pay finder’s fees in the form of common shares (in lieu of cash fees) and broker warrants to arm’s length finders in connection with the private placement to arm’s length parties, in accordance with TSX policies. No finder’s fee will be paid to any non-arm’s length parties, nor with respect to subscriptions from non-arm’s length parties.  A maximum number of 1,363,636 common shares (to be issued at $0.11 per share for a total value of $150,000) and a maximum number of 1,254,545 broker warrants will be issuable, assuming the private placement is fully subscribed.  Each broker warrant will entitle the holder to acquire one common share at $0.14 per common share (the “Broker Warrant Exercise Price”) for a period of three years form issuance.  

The maximum number of securities issuable under the private placement is 66,254,545 common shares, comprising 31,818,182 common shares comprising the Units, 31,818,182 common shares issuable upon exercise of the Warrants, 1,363,636 common shares to be issued as finder’s fees, and 1,254,545 common shares issuable upon exercise of the broker warrants, which represents an amount equivalent to 86.10% of the total outstanding common shares as at the date of this press release on a non-diluted basis, without taking into effect the private placement itself, or approximately 46.27% of the Company’s total issued and outstanding common shares following completion of the private placement (being 143,200,825 shares anticipated to be outstanding on a partially diluted basis, assuming the private placement is fully subscribed, full issuance of the finder’s fee shares and full exercise of the Warrants and broker warrants). The Unit Price represents a 22% discount to the Company’s five-day volume-weighted trading price of its common shares on the TSX as at the time of submitting the Company’s application to TSX (the “Market Price”). Market Price and the Exercise Price and the Broker Warrant Exercise Price represent a 2.47% discount to the Market Price.

The total number of common shares expected to be issued to insider (Mr. Lew) under the private placement is 18,181,818 (consisting of 9,090,909 common shares and 9,090,909 common shares issuable upon full exercise of Warrants), representing 23.63% of the total outstanding common shares as at the date of this press release on a non-diluted basis, without taking into effect the private placement itself, or 12.70% of the Company’s total issued and outstanding common shares following completion of the private placement (being 143,200,825 shares anticipated to be outstanding on a partially diluted basis, assuming the private placement is fully subscribed, full issuance of the finder’s fee shares and full exercise of the Warrants and the broker warrants).

This press release does not constitute an offer to sell or a solicitation of an offer to buy any securities in the United States.  The securities have not been and will not be registered under the United States Securities Act of 1933, as amended (the “U.S. Securities Act”), or any state securities laws, and may not be offered or sold within the United states or to U.S. persons unless registered under the U.S. Securities Act and applicable state securities laws, or an exemption from such registration is available.

ABOUT EAST SIDE GAMES GROUP

ESGG is a leader in free-to-play mobile gaming, thrilling players with unforgettable experiences that spark lifelong fandom. Fueled by an entrepreneurial spirit, we are driven by creativity, flawless execution, and a laser-focused strategy. We develop and publish both original and licensed IP titles, license our cutting-edge GameKit(s) platforms, and strategically acquire studios or games to expand our family.

Headquartered in Vancouver with around 100 talent-dense team members, we operate over a dozen titles under East Side Games (“ESG”) and LDRLY (Technologies) Inc. (“LDRLY”). Together, we’re crafting, launching, and publishing mobile games across our own studios and an extended Game Kit partner network-reaching players on iOS and Android worldwide.

We power our success through in-app purchases (“IAP”) — offering exclusive, game-enhancing virtual items — and in-game advertising. To keep growing, we focus on captivating audiences, keeping them engaged, and unlocking exciting new ways to monetize. We’ll drive this momentum by launching bold new titles, enriching our current lineup, innovating discovery, expanding into fresh markets, and exploring new distribution platforms.

Additional information about the Company continues to be available under its legal name, East Side Games Group Inc., at www.sedarplus.ca.

Forward-looking Information

Certain statements in this news release constitute forward-looking information or forward-looking statements within the meaning of applicable securities laws. Forward-looking statements are often, but not always, identified by the use of words such as “expects,” “anticipates,” “plans,” “intends,” “believes,” “estimates,” “projects,” “may,” “will,” “would,” “could,” “should,” and similar expressions. Forward-looking statements in this news release include, without limitation, statements regarding the proposed private placement.

Forward-looking statements are based on management’s current expectations, estimates, projections and assumptions. Such forward-looking statements are subject to significant risks, uncertainties and other factors that could cause actual results or events to differ materially from those expressed or implied by such statements, including, without limitation, risks relating to the Company’s ability to complete the proposed private placement as described, and relating to general economic, market and industry conditions. Readers are cautioned not to place undue reliance on forward-looking statements. The forward-looking statements contained in this news release are made as of the date hereof, and the Company undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law.

SOURCE East Side Games Group Inc.

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