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Cross-Border Complexity Impacting Businesses’ Ability to Grow

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More than 8 in 10 (82%) business leaders surveyed say that cross-border complexity impacts their decision to sell to new markets Three quarters (75%) of consumers that have experienced ‘surprise’ custom duties costs, taxes and complex regulations will reconsider shopping with that same business againAlmost half (49%) of consumers that have faced shock fees will refuse delivery of a package with hidden costs altogether

DURHAM, N.C., July 9, 2024 /PRNewswire/ — Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, today published new analysis exploring the impact of cross-border complexity on businesses and consumers globally. The findings reveal a complex compliance landscape and a disconnect between consumer expectations and the realities of cross-border commerce.

Cross-border complexity impacts growth for all businesses

Overall, 82% of businesses surveyed around the world indicated that cross-border compliance complexity impacts their decision to sell into new markets. Customs duty and import calculation, trade restrictions and payments and shipping complexities are the factors of cross-border compliance causing the biggest challenges for businesses. High-growth, high turnover businesses are impacted more severely by cross-border compliance: while only a 27% of businesses with turnovers under £100,000 cite customs duty and import calculation as a challenge, this shoots up to almost half (49%) of businesses with turnovers of £100,000-£999,999.

Business challenges directly impact consumer experience 

The difficulties businesses face in cross-border commerce directly translate into frustrations for consumers. The top reasons shoppers abandon their online carts when buying internationally include: expensive shipping, lengthy delivery times, and final costs, including duties and taxes, not properly displayed at checkout.

Businesses often underestimate the impact of these factors. For example, while 55% of consumers cite shipping costs as the number one reason, they abandon their cart, only 40% of businesses believe this is a critical factor. 

Further exacerbating the problem is the prevalent use of Delivered at Place shipping by businesses. Almost three-quarters of companies surveyed employ this method, which leaves customers responsible for customs clearance, duties, and taxes. 30% of businesses surveyed globally exclusively use this approach, despite it being a key pain point for consumers.

The consequences of these practices are stark. Nearly 3 in 5 (58%) consumers report experiencing unexpected customs duties charges upon delivery, with half of those who buy cross-border products describing these costs as “shocking.” This lack of transparency has a significant impact on customer loyalty and satisfaction. Three-quarters (75%) of surveyed shoppers say they reconsidered future purchases from a business after this experience, and nearly half (49%) say they refused the package altogether upon delivery.

Businesses turning to AI to unravel complexity

Younger shoppers are much more likely to purchase cross-border. Around two-thirds of both the 16–24-year-old (63%) and 25-34-year-old (68%) age groups surveyed have made international purchases in the last year, compared to only 41% of shoppers over the age of 55. Of those who made an international purchase in the last twelve months, younger consumers are almost twice as likely to experience surprise costs upon delivery compared to older consumers.

Businesses are increasingly using AI-enabled technologies to manage both an increasing consumer appetite for international shopping and their cross-border compliance requirements.

52% of businesses surveyed globally are leveraging AI and automation technologies, with a further 26% aiming to do so in the next two years. The highest rates of adoption among businesses surveyed are in India (64%), Brazil (63%), and Denmark (60%). Businesses in the U.S. (39%), Mexico and Australia (both 44%) have been the slowest to adopt new technologies, according to Avalara’s survey results.

“The disconnect between seller practices and shopper expectations leading to hidden costs can damage the cross-border commerce experience,” said Craig Reed, GM, Cross Border at Avalara. “In an era where international e-commerce is becoming increasingly prevalent, especially among younger consumers, businesses that fail to adapt risk being left behind. Solutions that support international growth and deliver a superior customer experience are key to building a business fit for the modern, borderless digital economy.”

Avalara provides an end-to-end platform to address cross-border tax compliance — from tariff code classifications to customs duty and import tax calculations and more. To learn more about how Avalara automates cross-border tax compliance requirements for businesses, visit avalara.com.  

About Avalara

Avalara makes tax compliance faster, easier, more accurate, and more reliable for 41,000+ business and government customers in over 75 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across leading ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to improve your compliance journey.

Methodology
The research was conducted by Censuswide, with 8,242 consumers (1023 in the UK, 1033 in the US, 1077 in India, 1059 in Brazil, 1003 in Australia, 1021 in Canada, 1026 in Mexico and 1,000 in Denmark between 10.05.202416.05.2024 and 4003 18+ senior business decision-makers within businesses / retailers that trade and / or sell goods cross-border per market US (500 respondents), UK (500 respondents), India (500 respondents), Brazil (502 respondents), Australia (500 respondents), Canada (500 respondents), Mexico (501 respondents), and Denmark (500 respondents) between 13.05.202424.05.2024. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles. Censuswide is also a member of the British Polling Council.

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View original content:https://www.prnewswire.co.uk/news-releases/cross-border-complexity-impacting-businesses-ability-to-grow-302191796.html

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Carbide Manufacturing Expert Carl Ciesla Shares How Beginners Can Build Strong Foundations in HelloNation

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SANBORN, N.Y., June 18, 2026 /PRNewswire/ — What does it take to get started in machining with the right foundation? In an article published by HelloNation, Carl Ciesla of Lakeshore Carbide in Sanborn, New York, explains how beginners can prepare for long-term success in the trade. He emphasizes that machining is more than operating equipment; it requires precision, problem-solving, and a solid grasp of both theory and practice.

Ciesla notes that learning to read blueprints and understand tolerances is one of the first steps for new machinists. These skills ensure that each part can be accurately produced and verified. Knowing how exact a measurement must be — and how to consistently meet that requirement — lays the foundation for quality work.

The article explains that hands-on practice with measurement tools is equally important. Micrometers, calipers, and indicators allow machinists to measure down to the thousandth of an inch. Mastering these tools ensures that accuracy begins at the bench, not just at the machine.

Ciesla highlights that tool geometry is another essential area of learning. The shape and angle of cutting flutes directly influence chip evacuation, tool engagement, and part quality. Beginners who understand these details gain an advantage when choosing and using carbide end mills and inserts for different jobs.

He also stresses the value of manual machining experience. By working with lathes and mills, apprentices develop an understanding of speeds, feeds, and tool angles. This manual training provides the background needed to troubleshoot effectively when transitioning to CNC machines.

The article points out that shops look for machinists who combine technical knowledge with practical skills. Those who understand both the “why” and the “how” are better equipped to solve problems and improve efficiency on the shop floor.

Ciesla emphasizes that machining is not a skill learned overnight. It is a lifelong craft shaped by curiosity, precision, and practice. Developing strong habits early on helps new machinists grow into experts who continuously refine their techniques.

The path into machining, according to Ciesla, is about more than learning machines. It is about cultivating craftsmanship, practicing patience, and building the mindset needed to succeed in a career defined by exacting standards and continuous improvement.

The article, Getting Started in Machining, shows how Carl Ciesla of Lakeshore Carbide offers practical guidance for those entering the field. His perspective in HelloNation outlines the key steps and habits that prepare new machinists for long-term success.

About HelloNation
HelloNation is a premier media platform that connects readers with trusted professionals and businesses across various industries. Through its innovative “edvertising” approach that blends educational content and storytelling, HelloNation delivers expert-driven articles that inform, inspire, and empower. Covering topics from home improvement and health to business strategy and lifestyle, HelloNation highlights leaders making a meaningful impact in their communities.

View original content to download multimedia:https://www.prnewswire.com/news-releases/carbide-manufacturing-expert-carl-ciesla-shares-how-beginners-can-build-strong-foundations-in-hellonation-302804920.html

SOURCE HelloNation

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Honest Medical CEO Responds to Medline Facility Fire, Confirms Inventory Secured for California Customers

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Following the devastating Medline distribution center fire in Tracy, CA, Honest Medical CEO Mike Greenan went on NBC News to confirm that inventory secured at alternative facilities will keep customer orders on track.

OCEANSIDE, Calif., June 18, 2026 /PRNewswire-PRWeb/ — Honest Medical (HonestMed.com), a fast-growing ecommerce site offering thousands of essential healthcare products, is assuring customers that the recent fire at a primary Medline distribution hub will not significantly impact the availability of critical medical supplies. Honest Medical CEO Mike Greenan addressed the public on NBC News to assure healthcare facilities and other customers that robust contingency plans are actively in place.

It’s great to get this commitment from Medline so that our customers in other regions don’t need to worry. There may be a minor logistical adjustment of one or two days, but that is the absolute extent of it.

Medline, which describes itself as the largest supplier of medical and surgical supplies in the world, manufactures thousands of medical supplies that are essential for both healthcare facilities and in-home caregivers. This fire impacted one of Medline’s largest distribution hubs, leaving many healthcare facilities in the San Francisco Bay Area and other parts of California concerned that critical supplies may be seriously delayed. The California Hospital Association, which represents close to 400 hospitals throughout the state, reported receiving many inquiries as a result of the fire, demonstrating the high level of concern.

Greenan was able to confirm that Honest Medical received firm assurances from Medline that inventory at other facilities – particularly a warehouse in Temecula, Southern California – have the resources to make sure pending orders are filled and that Northern California customers receive the supplies they need. Greenan said, “It’s great to get this commitment from Medline so that our customers in other regions don’t need to worry. There may be a minor logistical adjustment of one or two days, but that is the absolute extent of it.”

While Medline has not yet released an official timeline for rebuilding the damaged distribution hub, local authorities and industry experts emphasize that its strategic location makes a full restoration likely. In the interim, Honest Medical’s secondary supply channels remain fully operational to prevent any disruption to patient care.

Watch the report on the fire and Honest Medical CEO Mike Greenan’s comments here.

About Honest Medical

Honest Medical is a fast-growing ecommerce source for thousands of health and wellness products. Honest Medical empowers families, caregivers and institutions to shop across a broad range of essential healthcare products addressing critical issues such as mobility, nutrition, incontinence and more. In addition, the Honest Ideas blog offers helpful information and insights covering a range of topics relevant to those with disabilities, seniors, caregivers and loved ones. With its primary focus on customer satisfaction, HonestMed maintains a team of expert customer care specialists and offers its essential health and wellness products at affordable prices and with speedy delivery. Follow Honest Medical on Facebook and Instagram.

Media Contact

Jon Ramirez, Honest Medical, 1 833-933-2323, jon.ramirez@honestmed.com, www.honestmed.com

View original content to download multimedia:https://www.prweb.com/releases/honest-medical-ceo-responds-to-medline-facility-fire-confirms-inventory-secured-for-california-customers-302804793.html

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Advent Resources Expands Across Texas as Dealers Face Rising Fraud, Compliance Pressures, and Operational Complexity

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One connected platform helps Texas dealerships reduce risk, eliminate friction, and move deals faster.

FORT WORTH, Texas, June 18, 2026 /PRNewswire-PRWeb/ — Advent Resources is expanding its reach across Texas to help dealerships simplify and strengthen the car deal, as fraud, compliance, and disconnected technology continue to create operational challenges for automotive retailers.

Dealers are managing more systems, regulations, customer expectations, and risk. The answer isn’t adding more technology. It’s about creating one workflow, one source of truth, and one platform to run their entire sales department.

For over 30 years, Advent Resources has helped dealers streamline operations by bringing identity verification, deal structuring, lender approvals, contracting, compliance, and funding into a single connected platform.

Today, this goal is more important than ever.

“Dealers are managing more systems, regulations, customer expectations, and risk,” said Ben Gill, CEO of Advent Resources. “The answer isn’t adding more technology. It’s about creating one workflow, one source of truth, and one platform to run their entire sales department.”

Auto fraud continues to grow while dealerships face increasing pressure to maintain compliance, protect customer information, and improve operations.

Auto fraud losses are projected to exceed $9 billion annually.

45% of dealerships report losses between $10,000 – $20,000 from a single fraudulent transaction.

Many dealerships recover less than 50% of fraud-related losses once a deal has been funded.

At the same time, many stores still rely on multiple disconnected systems to complete a single transaction, creating duplicate work, wasted clicks and opportunities for expensive errors.

Advent addresses these challenges by connecting every stage of the deal into one workflow, helping dealerships:

Structure, approve, contract, and fund deals in one system

Reduce hundreds of unnecessary clicks and eliminate duplicate data entry

Verify customer identities and collect required documents in real time

Strengthen compliance through integrated audit trails and automated workflows

Improve profitability by accelerating deals and reducing delays

Maintain one consistent source of truth from lead to funded deal

What’s more, Advent provides advanced AI-powered identity verification to reveal potential fraud risks earlier in the sales process, before issues become costly problems.

“Fraud and compliance issues rarely show up early,” Gill said. “They happen after the fact, when a dealership is trying to unwind a bad deal. The best way to reduce risk is to mitigate it head on at the beginning of the process.”

Advent’s commitment to improving the dealership experience extends beyond the sales department and into the showroom with Advent Connect.

Designed for both customers and staff, Advent Connect guides shoppers through the entire purchase process – from vehicle selection and payment options to financing, protection products, compliance documents, and final delivery. With every step of the transaction in a single customer-facing experience, dealerships eliminate friction, improve transparency, and create a faster, more engaging purchase.

Advent’s workflow helps customers make informed decisions while ensuring every profit opportunity is optimized throughout the transaction. The result is a better experience for customers, greater efficiency for teams, higher profitability for the dealership, and a modern retail process built around collaboration, transparency, and speed.

About Advent Resources

Advent Resources provides software that powers the financial layer of the car deal. For more than 30 years, the company has supported thousands of dealerships across the United States, including many of the industry’s top-performing dealer groups. By bringing identity verification, deal structuring, lender approvals, contracting, compliance and funding into one system, its digital car deal platform, Advent Advantage, helps dealerships complete deals faster while reducing risk and improving operational efficiency.

For more information, visit www.adventresources.com.

Media Contact

Jennifer Lange, Advent Resources, 1 9494603408, jenniferl@adventresources.com, www.adventresources.com

View original content to download multimedia:https://www.prweb.com/releases/advent-resources-expands-across-texas-as-dealers-face-rising-fraud-compliance-pressures-and-operational-complexity-302804921.html

SOURCE Advent Resources

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