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Tech Mahindra Positioned as a Service Leader in the 2024 SPARK Matrix™ Contact Center Outsourcing Services by Quadrant Knowledge Solutions

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The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Contact Center Outsourcing Services vendors.Tech Mahindra, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of service excellence and customer impact.

PUNE, India, July 29, 2024 /PRNewswire/ — Quadrant Knowledge Solutions announced today that it has named Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, as the 2024 service leader in the SPARK Matrix: Contact Center Outsourcing Services (CCOS), 2024.

The Quadrant Knowledge Solutions’ SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading service vendors in the form of its SPARK MatrixTM. The study offers strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position.

According to Abhinav Das, Analyst, Quadrant Knowledge Solutions, “Tech Mahindra emerges in the CCOS market as a prominent player with its strategic emphasis on innovation and digital transformation. Through its Navixus™ business unit, the company offers a 360° digital transformation suite designed to tackle complex challenges in customer engagement and business processes. Additionally, Tech Mahindra’s proactive R&D efforts via Makers Lab  and its commitment to preserving Indian languages with Project Indus reflect a forward-thinking approach.”  

“Strategic acquisitions and launches such as Populii have further improved its capabilities in delivering comprehensive digital customer experience services. These elements collectively enhance Tech Mahindra’s ability to meet diverse client needs and adapt to evolving market demands.” adds Abhinav.

Birendra Sen, Business Head, Business Process Services, Tech Mahindra, said, “Being recognized as a service leader in the SPARK Matrix™ for Contact Center Outsourcing Services 2024 reflects Tech Mahindra’s relentless pursuit of innovation and excellence. Our Navixus™ digital transformation suite and TechM amplifAI 0→∞ artificial intelligence suite allows us to deliver scale at speed, setting new benchmarks in customer experience. By focusing on blending cutting-edge technology with deep customer insights and enhanced operational efficiency, we solidify our position as a prominent player in a rapidly evolving market.”

Quadrant Knowledge Solutions defines Contact center outsourcing services (CCOS) as the strategic business practice of engaging with the third-party service providers to manage and optimize customer interactions across multiple communication channels including phone and VOIP calls, emails, social media platforms, chatbots, and live chat. The service providers such as Tech Mahindra are responsible for the operational efficiency, resources management, and technological infrastructure maintenance required to deliver superior customer service. This includes telephony systems, customer relationship management (CRM) software, workforce management tools, and comprehensive reporting mechanisms. The service providers ensure seamless, integrated communication across channels, facilitating consistent and personalized interactions that meet evolving customer expectations. This approach allows businesses to concentrate on their core competencies while benefiting from the scalability, flexibility, and innovation offered by professional contact center outsourcing service providers.

The contact center outsourcing services (CCOS) market continues to be a strategic choice for companies aiming to enhance customer relations and streamline operations. Modern outsourcing partners now offer even more advanced infrastructure and cutting-edge technology, including sophisticated IVR systems, AI-driven CRM tools, and omnichannel communication platforms, ensuring seamless customer interactions and efficient business processes. Additionally, they provide advanced CX analytics, robust automation tools, and comprehensive consultancy for digital transformation. The latest trends in CCOS also emphasize the integration of AI and machine learning to further enhance service personalization and operational efficiency. Utilizing these outsourcing services enables companies to reallocate resources to core business functions, thereby boosting overall productivity. As businesses increasingly recognize the importance of these services in meeting growing consumer expectations, the demand for innovative and flexible CCOS solutions continues to rise.

Additional Resources:

For more information about Tech Mahindra, visit hereComplimentary download linkSPARK Matrix: Contact Center Outsourcing Services, 2024 Link

About Tech Mahindra

Tech Mahindra (NSE: TECHM) offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 147,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies. For more information on how TechM can partner with you to meet your scale at speed imperatives, please visit https://www.techmahindra.com/

Media Contacts:
Tech Mahindra
Abhilasha Gupta,
Head – Global Corporate Communications & Public Affairs, Tech Mahindra
Email: Abhilasha.Gupta@TechMahindra.com; media.relations@techmahindra.com

About Quadrant Knowledge Solutions

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in the ever-changing business environments.

For more available research, please visit https://quadrant-solutions.com/market-research/ 

Media Contact:
Ajinkya Ingle
Quadrant Knowledge Solutions 
Regus Business Center 
35 Village Road, Suite 100, 
Middleton, Massachusetts 01949, United States 
Email: ajinkya@quadrant-solutions.com 
Phone: (+1) 978-344-2770
Content Source: https://quadrant-solutions.com/press-release/tech-mahindra-positioned-as-a-service-leader-in-the-2024-spark-matrixtm-contact-center-outsourcing-services-by-quadrant-knowledge-solutions-742
Connect with us on LinkedIn- https://www.linkedin.com/company/quadrant-knowledge-solutions/

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Elbit Systems of America Awarded Contracts from U.S. Customs and Border Protection Totaling Over $370 Million to Enhance U.S. National Security

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HAIFA, Israel, July 20, 2026 /PRNewswire/ — Elbit Systems Ltd. (NASDAQ: ESLT) (TASE: ESLT) (“Elbit Systems” or the “Company”) announced today that its U.S. subsidiary, Elbit Systems of America, LLC (“Elbit America”), has received multiple awards from U.S. Customs and Border Protection (CBP) totaling over $370 million to enhance U.S. national security, with work to be performed through May 2029.

Bezhalel (Butzi) Machlis, President and CEO of Elbit Systems: “These new awards demonstrate Elbit Systems of America’s continued contribution to enhancing the security and defense capabilities of the United States. Our advanced and operationally proven worldwide technologies are designed to deliver reliable, real–time situational awareness, helping our customers address complex operational challenges.”

About Elbit Systems

Elbit Systems is a leading global defense technology company, delivering advanced solutions for a secure and safer world. Elbit Systems develops, manufactures, integrates and sustains a range of next-generation solutions across multiple domains.

Driven by its agile, collaborative culture, and leveraging Israel’s technology ecosystem, Elbit Systems enables customers to address rapidly evolving battlefield challenges and overcome threats.

Elbit Systems employs over 20,000 people in dozens of countries across five continents. The Company reported $2,188.8 million in revenues for the three months ending March 31, 2026, and an order backlog of $30.2 billion as of such date.

For additional information, visit: https://elbitsystems.com, follow us on X or visit our official Facebook, YouTube and LinkedIn Channels.

Company Contact: 

Dr. Yaacov (Kobi) Kagan, Executive VP – CFO
Tel: +972-77-2946663
kobi.kagan@elbitsystems.com

Daniella Finn, VP, Investor Relations
Tel: +972-77-2948984
daniella.finn@elbitsystems.com

Dalia Bodinger, VP, Communications & Brand
Tel: +972-77-2947602
dalia.bodinger@elbitsystems.com

This press release may contain forward–looking statements (within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the Israeli Securities Law, 1968) regarding Elbit Systems Ltd. and/or its subsidiaries (collectively the Company), to the extent such statements do not relate to historical or current facts. Forward-looking statements are based on management’s current expectations, estimates, projections and assumptions about future events. Forward–looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions about the Company, which are difficult to predict, including projections of the Company’s future financial results, its anticipated growth strategies and anticipated trends in its business. Therefore, actual future results, performance and trends may differ materially from these forward–looking statements due to a variety of factors, including, without limitation: scope and length of customer contracts; governmental regulations and approvals; changes in governmental budgeting priorities; general market, political and economic conditions in the countries in which the Company operates or sells, including Israel and the United States among others; including the duration and scope of the war in Israel, and the potential impact on our operations; changes in global health and macro-economic conditions; differences in anticipated and actual program performance, including the ability to perform under long-term fixed-price contracts; changes in the competitive environment; and the outcome of legal and/or regulatory proceedings. The factors listed above are not all-inclusive, and further information is contained in Elbit Systems Ltd.’s latest annual report on Form 20-F, which is on file with the U.S. Securities and Exchange Commission. All forward–looking statements speak only as of the date of this press release.

Although the Company believes the expectations reflected in the forward-looking statements contained herein are reasonable, it cannot guarantee future results, level of activity, performance or achievements. Moreover, neither the Company nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. The Company does not undertake to update its forward-looking statements.

Elbit Systems Ltd., its logo, brand, product, service and process names appearing in this press release are the trademarks or service marks of Elbit Systems Ltd. or its affiliated companies. All other brand, product, service and process names appearing are the trademarks of their respective holders. Reference to or use of a product, service or process other than those of Elbit Systems Ltd. does not imply recommendation, approval, affiliation or sponsorship of that product, service or process by Elbit Systems Ltd. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, copyright, trademark or other intellectual property right of Elbit Systems Ltd. or any third party, except as expressly granted herein.

 

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SOURCE Elbit Systems Ltd.

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ANTHBOT M9 Pro Launches with HoloSense™ Quad-Fusion Navigation for Easy, Wire-Free Lawn Care

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DÜSSELDORF, Germany, July 20, 2026 /PRNewswire/ — ANTHBOT has officially launched the M9 Pro, its flagship wire-free robotic lawn mower designed for smarter, effortless lawn care in complex residential gardens. Combining advanced navigation, intelligent automation, and professional mowing performance, the M9 Pro makes maintaining a beautiful lawn easier than ever.

HoloSense™ Quad-Fusion Navigation for Reliable All-Scenario Auto-Pilot

Powered by HoloSense™ Quad-Fusion Navigation, the M9 Pro combines 360° LiDAR, RTK, NetRTK, and Dual AI Vision to deliver reliable All-Scenario Auto-Pilot. The system continuously adapts to open lawns, shaded areas, narrow passages, and complex garden layouts for stable, precise mowing without boundary wires.

Designed for Complex Gardens and Wire-Free Convenience

Built for lawns up to 1,000 m², the M9 Pro features wire-free installation, automatic mapping, and intelligent scheduling, eliminating the complexity of traditional robotic mower setup. Through the ANTHBOT app, users can manage up to 32 mowing zones and enjoy a true Drop & Mow experience from day one.

Intelligent route planning and AI-powered obstacle recognition help the mower navigate trees, flower beds, pathways, and other real-world garden challenges with confidence.

Professional Mowing Performance

The M9 Pro delivers a clean, professional-looking lawn with intelligent U-shaped mowing patterns and EdgeWiz™ edge mowing technology. Its compact design passes through spaces as narrow as 65 cm, climbs slopes up to 45% (24°), crosses obstacles up to 3 cm, and recognizes more than 1,000 obstacle types using AI Vision.

Operating at ≤58 dB with IPX6 waterproof protection, the M9 Pro is built for reliable, low-maintenance lawn care throughout the mowing season.

Availability

Pre-orders for the ANTHBOT M9 Pro began on July 15, 2026, with official sales starting July 27, 2026. Customers placing qualifying pre-orders through the official ANTHBOT online store will receive a complimentary mower garage (valued at €169) while supplies last.

The ANTHBOT M5 Pro, designed for lawns up to 500 m², will be available at a later date.

About ANTHBOT

ANTHBOT simplifies residential lawn care through AI-powered automation and advanced navigation. Operating in over 30 countries, the brand is a top-selling robotic lawn mower brand on Amazon Germany and a trusted partner to premier European retailers including BAUHAUS, Boulanger, Elkjøp, Salling Group, and Landi.For more information, visit anthbot.com.

Media Kit
https://drive.google.com/drive/folders/1ioo0iSCbvHiwicSMZYqsWo9PUm7w9Huk

 

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Short Documentary “South China Sea: Our Story” Highlights Regional Peace and Cooperation

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BEIJING, July 20, 2026 /PRNewswire/ — As the waters of the South China Sea are increasingly stirred by geopolitical rivalry, how do the people who live around this vast expanse of blue see the waters they call home? On July 12, the Voice of the South China Sea, a platform of China Media Group (CMG), released the short documentary “South China Sea: Our Story,” which explores a vision of peace, cooperation, and development through the perspectives of a fisherman, a scholar, and a scientist.

Lu Jiabing, a fisherman from Tanmen Township in Hainan, is an inheritor of the Geng Lu Bu – a traditional handwritten navigation guide passed down through generations of Chinese fishermen in the South China Sea. Guided by its routes, he has sailed to the major islands, reefs, and shoals across the South China Sea, retracing the voyages of his ancestors. In his view, this is not merely a traditional way of life for Chinese fishermen; more importantly, it carries forward the wisdom and courage of the generations who first ventured into these waters.

Wu Shicun, a Chinese scholar who has devoted his life to the study of the South China Sea, believes that the historical record should speak for itself. Through irrefutable historical evidence, he hopes to show the international community that the South China Sea is a homeland developed and sustained by generations of Chinese people, and equally, a shared maritime homeland for the countries that border it – one whose peace and stability should be safeguarded through joint efforts.

Huang Hui, a Chinese marine scientist, has turned her attention to the shared ecological challenges facing the world’s oceans. To help protect coral reef ecosystems from the threat of mass bleaching, she has led her team in establishing the world’s largest coral reef ecological restoration demonstration area in the South China Sea, while also actively engaging in international cooperation on coral reef conservation.

“South China Sea: Our Story” is jointly produced by the Voice of the South China Sea, a platform under CMG’s Chinese Language Programming Center, together with the Huayang Center for Maritime Cooperation and Ocean Governance, and the National Institute for South China Sea Studies.

Structured around three chapters – Homeland, Protection, and Renewal – the documentary responds to the international community’s shared aspiration for a “sea of peace, friendship, and cooperation,” and adds a warm human touch to the story of regional cooperation and development in the South China Sea.

https://vscs.cri.cn/20260712/482cc9dc-7fce-4571-a6ca-17e353008157.html 

 

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SOURCE China Media Group (CMG)

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