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Thinkific Announces Second Quarter, 2024 Financial Results

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Q2 2024 Revenue of $16.2 Million Grows 12% Versus Q2 2023
Continued Strength in Thinkific Commerce and Thinkific Plus Which Grew at 69% and 28% Respectively
Thinkific Forecasts Revenue Growth to Accelerate Beginning in Q3

Thinkific reports in thousands of U.S. dollars and in accordance with IFRS

VANCOUVER, BC, Aug. 7, 2024 /CNW/ – Thinkific Labs Inc. (“Thinkific” or the “Company”) (TSX: THNC), a leading cloud-based software platform that enables entrepreneurs and established businesses of all sizes to create, market, and sell digital learning products, today announced its financial results for the quarter ended June 30, 2024.

“I am pleased with our performance in the second quarter; demonstrating the continued success of our nearer-term growth drivers of Plus and Commerce.” said Greg Smith, CEO of Thinkific.  “Investments made to help our customers succeed and grow their businesses are paying off as we see increasing adoption of our Commerce solution, greater interest levels from Corporations who are looking to transform their businesses using Thinkific Plus, as well as strong user growth of The Leap.  In the quarter, new key executives were hired to further drive innovation and expansion in the business.  We built momentum as we progressed through the quarter, and I believe we are now in a position to accelerate revenue growth in the second half of the year.”

Second Quarter Financial Highlights

Total revenue increased 12% to $16.2 million, compared with the second quarter of 2023, within our guided range of $16.1 million – $16.4 million.Commerce revenue increased 69% to $2.2 million, compared with the second quarter of 2023, building on the success of Thinkific Payments as we benefit from growing GMV(1) and increased penetration of Thinkific Commerce.Subscription revenue increased 7% to $14.0 million, compared to the second quarter of 2023.On a customer group basis (inclusive of both subscription and Commerce revenue), Thinkific Plus grew 28% to $3.7 million and Self Serve revenue increased 8% to $12.5 million.Gross margin remained consistent at 75% for both the second quarter of 2024 and 2023.Net income for the second quarter of 2024 was $0.9 million compared to a net loss of $2.1 million for the second quarter of 2023, representing an improvement of $3.1 million. Earnings per share (basic and diluted) for the second quarter of 2024 was $0.01 compared to loss per share of $0.03 for the second quarter of 2023.Adjusted EBITDA(1) of $0.9 million remained positive for the fourth consecutive quarter compared to negative Adjusted EBITDA(1) of $1.2 million in the second quarter of 2023, representing an improvement of $2.1 million.ARR(2) grew 7% to $57.0 million in the second quarter of 2024 from $53.3 million in the second quarter of 2023, driven by strong growth in Thinkific Plus tempered by Self Serve which was relatively flat.ARPU(2) increased 10% to $155 per month compared with $141 per month in the second quarter of 2023 due to strong growth in Thinkific Plus and continued success of Thinkific Commerce.Total Paying Customers(2) grew 2% to 34.9 thousand in the second quarter of 2024 compared to the same period of the prior year.GPV(2) processed through Thinkific Commerce increased 40% to $43.9 million in the second quarter of 2024 compared to $31.4 million in the same period of the prior year. Penetration rate increased to 40% in the second quarter of 2024 compared to 30% in the same period of the prior year.GMV(2) in the second quarter of 2024 was $111.1 million, up 4% compared to the second quarter of 2023.Cash and cash equivalents were $48.6 million at June 30, 2024, representing a $38.0 million decrease from $86.6 million at December 31, 2023, which related to the closing of the Substantial Issuer Bid (“SIB”) to repurchase for cancellation 12,857,795 shares for a total of $36.0 million, coupled with the repurchase and cancellation of 1,218,028 shares for a total of $3.1 million under our Normal Course Issuer Bid (“NCIB”).

“We had a strong close to the second quarter which saw record new customer bookings in Plus, and a significant acceleration in the adoption of Thinkific Commerce Platform at the end of the quarter.” said Corinne Hua, CFO of Thinkific.  “We expect acceleration in the top line growth rate for Q3, and we will continue investing in our growth initiatives while remaining committed to Thinkific’s strategy of profitable growth.”

Second Quarter Operational Highlights

Introduced The Leap Pro and Elite, which marks our initial steps in monetizing this product after a highly successful beta launch which has already surpassed 30,000 accounts and incorporates AI features that allow Social-First Creators to quickly start their online businesses.Released significant enhancements to “Digital Downloads”, a feature that makes it easier for Creators to start their business by allowing them to offer a multitude of digital learning products including eBooks, PDFs and spreadsheets.Included a set of new APIs that enable a suite of new use cases and opportunities for customization, integration and automation.Added AI-powered “Thinkific Funnels” to allow customers to build and customize marketing or sales journeys and more intuitively generate revenue and nurture their audience.Thinkific built SCORM (Sharable Content Object Reference Model) functionality, a set of e-learning technical standard that ensures content can be seamlessly integrated across various LMSs, making it easier to migrate to Thinkific from other platforms and provides access to content editing tools to enhance student experiences.

Subsequent to Quarter End

On July 3, 2024, the Company implemented a gateway fee on third-party payment providers as a means to begin the conversation of introducing customers to Thinkific Commerce. The fee also covers the cost of third-party integrations to continue providing customers with a choice.

The Company’s CEO does not intend to continue his automated plan for selling shares that commenced in June 2023 and set to expire in August 2024, He has further confirmed that he will not proceed with a subsequent plan that was approved by securities regulators in May 2024.

Outlook

For the third quarter of 2024, the Company expects revenue of $17.0 – 17.3 million, which represents 14%-16% growth in Q3. We are committed to maintain positive Adjusted EBITDA(1), however, we do plan to continue our growth-focused investments through the rest of the fiscal year. 

Actual results may differ materially from Thinkific’s financial outlook as a result of, among other things, the factors described under “Forward-Looking Statements” below.

(1)  Non-IFRS measure. See “Non-IFRS Measures” and the reconciliation to the most directly comparable IFRS measure.
(2)  Key Performance Indicators. See definition in “Key Performance Indicators”.

Quarterly Conference Call and Webcast Information

A conference call will be held at 5:00 PM ET (2:00 PM PT) on August 7, 2024 to discuss Thinkific’s first quarter financial and operational results. To participate in the call, please dial 1.888.664.6383 (US/Canada toll-free) or 1.416.764.8650 (International/Toronto). For those unable to participate, a replay will be available an hour after the event by dialing 1.888.390.0541 (US/Canada toll-free) or 1.416.764.8677 (International/Toronto). The passcode is 635430  #. The replay will expire at midnight ET on August 14, 2024. The conference call will also be available via webcast on the Investor Relations section of Thinkific’s website at investors.thinkific.com/events-and-presentations.

Thinkific’s audited consolidated financial statements and accompanying notes, and Management’s Discussion and Analysis for the year ended December 31, 2023 are available on the Company’s website at www.thinkific.com and on SEDAR+ at www.sedarplus.ca.

About Thinkific

Thinkific (TSX:THNC) makes it simple for Creator Educators and established businesses of any size to scale and generate revenue by teaching what they know. Our Platform gives businesses everything they need to build, market, and sell digital learning products – from courses to communities –  and to run their business seamlessly under their own brand, on their own site. Thinkific’s 50,000+ active customers earn hundreds of millions of dollars in direct course, membership and community sales while teaching tens of millions of students. Thinkific is headquartered in Vancouver, Canada, with a distributed team.

For more information, please visit www.thinkific.com.

Non-IFRS Measures

The information presented within this press release includes “Adjusted EBITDA” and certain industry metrics. The “Adjusted EBITDA” is not a recognized measure under International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board, does not have a standardized meaning prescribed by IFRS, and is therefore unlikely to be comparable to similar measures presented by other companies. Rather, this measure is provided as additional information to complement those IFRS measures by providing further understanding of our results of operations from management’s perspective. Accordingly, it should not be considered in isolation nor as a substitute for analysis of our financial information reported under IFRS. We also use certain industry metrics: “Annual Recurring Revenue”, “Paying Customers”, “Average Revenue per User”, “Gross Merchandise Volume” and “Gross Payments Volume”. These industry metrics are unaudited and are not directly derived from our financial statements. The non-IFRS measure and industry metrics are used to provide investors with supplemental measures of our operating performance and thus highlight trends in our core business that may not otherwise be apparent when relying solely on IFRS measures. We also believe that securities analysts, investors and other interested parties frequently use non-IFRS measures and industry metrics in the evaluation of issuers. Our management also uses the non-IFRS measure and industry metrics in order to facilitate operating performance comparisons from period to period, to prepare annual operating budgets and forecasts and to determine components of management compensation.

“Adjusted EBITDA” is defined as net loss excluding taxes, interest, depreciation and amortization (or EBITDA), as adjusted for stock-based compensation, foreign exchange (gain) loss, finance income, restructuring costs, and (gain) loss on disposal of property and equipment. Adjusted EBITDA does not have a standardized meaning under IFRS and is not a measure of operating income, operating performance or liquidity presented in accordance with IFRS, and is subject to important limitations.

Please refer to “Reconciliation to IFRS from Non-IFRS measures” in this press release for more information.

Key Performance Indicators

We monitor the following industry metrics to help us evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions: “Annual Recurring Revenue” or “ARR”, “Average Revenue per User” or “ARPU”, “Gross Merchandise Volume” or “GMV”,  “Paying Customers” and “Gross Payments Volume” or “GPV”. Our key performance indicators may be calculated in a manner different than similar key performance indicators used by other companies.

“Paying Customers” is the count of unique Thinkific subscribers on paid plans as of period end, excluding all trial and free customers, and including both monthly and annual subscribers.

“ARPU” is the average monthly Revenue per Paying Customer in the quarter. ARPU is calculated by taking the average Revenue for each month in the quarter and dividing this by the average number of Paying Customers for the same quarter.

“ARR” is the annual value of all current Paying Customer subscriptions at the end of the period, with the number of Paying Customers multiplied by 12 times the average monthly subscription plan fee in effect on the last day of that period.

“GMV” is the total dollar value of all transactions of course sales, membership subscriptions, or other products or services by our customers, facilitated through our platform during the period, net of refunds. GMV does not include transactions for course sales, membership subscriptions, or other products or services processed by APIs or certain apps where the Company does not record the transaction value.

“GPV” is the total dollar value of transactions processed using Thinkific Payments in the period, net of refunds and inclusive of sales taxes where applicable. GPV does not represent revenue earned by us. We believe that growth in GPV is an indicator of success of our customers in monetizing their learning products and of our Thinkific Payments offering. It is also a positive growth driver of revenue, which is derived from payment processing fees. Revenue earned from Thinkific Payments is included in our commerce revenue.

Forward-Looking Statements

This press release includes forward-looking statements and forward–looking information within the meaning of applicable securities laws in Canada. Forward-looking statements and information may relate to our future financial outlook and anticipated events or results and may include information regarding our financial position, business strategy, growth strategies, addressable markets, budgets, operations, financial results, taxes, dividend policy, plans and objectives. Particularly, information regarding our expectations of future results, performance, achievements, prospects or opportunities or the markets in which we operate is forward-looking information. In some cases, forward-looking information can be identified by the use of forward-looking terminology such as “plans”, “targets”, “trends”, “directional indicator”, “indicator”, “future success”, “expects”, “is expected”, “opportunity”, “budget”, “scheduled”, “estimates”, “outlook”, “forecasts”, “projection”, “scalability”, “trajectory”, “prospects”, “strategy”, “intends”, “anticipates”, “adoption”, “believes”, or variations of such words and phrases or statements that certain actions, events or results “may”, “could”, “would”, “might” or, “will”, “occur” or “be achieved”, and similar words, or the negative of these terms and similar terminology. In addition, any statements that refer to expectations, intentions, projections or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management’s expectations, estimates and projections regarding future events or circumstances. Forward-looking statements in this press release include, but are not limited to statements regarding our financial position, management’s ability to effectively invest, increase business efficiencies necessary to build and maintain a sustainable cost structure; business strategy, budgets, operations, investments, financial results, our ability to retain a profitable Adjusted EBITDA run rate, plans and objectives around growth and profitability; industry trends; growth in our industry; our growth rates and growth strategies including our product-led growth strategy through the introduction of additional features to support the success of our customers; addressable markets for our solutions; customer acquisition improvements; the achievement of advances in and expansion of our offered platform service (defined as “Thinkific Platform” and “Our Platform” in the 2023 Annual Information Form); the roll-out, development and success of new products, features, and services; the expectations regarding our revenue and the revenue generation potential of Our Platform and other products including The Leap, the Spotify pilot; and Thinkific’s commitment towards strong corporate governance, the expected benefits from the collective experience of the company’s board directors, their experience and skill set as a member of the board of directors and the expected benefits that board directors may bring to position the Company for greater success and value creation in the future; and our competitive position in our industry.

Forward-looking statements and information are based on our opinions, estimates and assumptions that, while considered by the Company to be appropriate and reasonable as of the date of this press release, are subject to known and unknown risks, uncertainties, and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking information, including, but not limited to, the Company’s ability to execute on its growth strategies; the impact of changing conditions and increasing competition in the global e-learning market in which the Company operates; the Company’s ability to keep pace with technological and marketplace changes including, but not limited to the ethical, legal and regulatory implications in the advancement and potential use of artificial intelligence; fluctuations in currency exchange rates and volatility in financial markets; changes in attitudes, financial condition and demand of our target market; developments and changes in applicable laws and regulations; and such other factors discussed in greater detail under the “Risk Factors” section of our Annual Information Form (“AIF”).

Forward-looking statements and information are necessarily based upon estimates and assumptions, which are inherently subject to significant business, economic and competitive uncertainties and contingencies, many of which are beyond the Company’s control and many of which, regarding future business decisions, are subject to change. Assumptions or factors underlying the Company’s expectations regarding forward-looking statements or information contained in this press release include, among others: our ability to continue investing in infrastructure to support our growth and brand recognition; our ability to continue maintaining, innovating, improving and enhancing our technological infrastructure and functionality, performance, reliability, design, security and scalability of our Platform (as defined in our AIF); our ability to maintain existing relationships with customers (as defined in our AIF) and to continue to expand our customers’ use of our platform; our ability to acquire new customers; our ability to maintain existing material relationships on similar terms with service providers, suppliers, partners and other third parties; our ability to build our market share and enter new markets and industry verticals; the continued development, rollout, integration and success of new products, features, and services; our ability to retain key personnel; our ability to maintain and expand geographic scope; our ability to execute on our expansion and growth plans; our ability to obtain and maintain existing financing on acceptable terms; currency exchange and interest rates; the impact of competition; the changes and trends in our industry or the global economy; and the changes in laws, rules, regulations, and global standards. The foregoing list of assumptions cannot be considered exhaustive.

If any of these risks or uncertainties materialize, or if the opinions, estimates or assumptions underlying the forward-looking information prove incorrect, actual results or future events might vary materially from those anticipated in the forward-looking information provided herein. The opinions, estimates or assumptions referred to above are described in greater detail in “Summary of Factors Affecting our Performance” and in the “Risk Factors” section of our 2023 Annual Information Form, which is available under our profile on SEDAR+ at www.sedarplus.ca, should be considered carefully by prospective investors. Although we have attempted to identify important risk factors that could cause actual results to differ materially from those contained in forward-looking information, there may be other risk factors not presently known to us or that we presently believe are not material, that could also cause actual results or future events to differ materially from those expressed in such forward-looking information. There can be no assurance that such information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such information. No forward-looking statement is a guarantee of future results. Accordingly, you should not place undue reliance on forward-looking information, which speaks only as of the date made. The forward-looking information contained in this press release represents our expectations as of the date specified herein, and are subject to change after such date. However, we disclaim any intention or obligation or undertaking to update or revise any forward-looking information whether as a result of new information, future events or otherwise, except as required under applicable securities laws.

All of the forward-looking information contained in this press release is expressly qualified by the foregoing cautionary statements. Readers are cautioned that any such forward-looking information should not be used for purposes other than for which it is disclosed.

THINKIFIC LABS INC.
Condensed Interim Consolidated Statements of Financial Position (unaudited)
(expressed in thousands of U.S. dollars)

June 30,
2024

December 31,
2023

$

$

Assets

Current assets

Cash and cash equivalents

48,565

86,611

Trade and other receivables

4,908

4,097

Prepaid expenses and other assets

3,929

3,174

Contract acquisition assets

601

528

Lease receivable

78

165

Derivative asset

—

570

Total current assets

58,081

95,145

Property and equipment

765

853

Lease right-of-use assets

617

812

Contract acquisition assets

889

875

Intangible assets

144

110

Total assets

60,496

97,795

Liabilities and shareholders’ equity

Current liabilities

Accounts payable and accrued liabilities

7,314

5,294

Lease liabilities

496

555

Deferred revenue

10,581

9,529

Total current liabilities

18,391

15,378

Lease liabilities

237

477

Total liabilities

18,628

15,855

Shareholders’ equity

Share capital

109,372

147,739

Contributed surplus

7,704

8,667

Accumulated other comprehensive income

(71)

532

Accumulated deficit

(75,137)

(74,998)

Total shareholders’ equity

41,868

81,940

Total liabilities and shareholders’ equity

60,496

97,795

THINKIFIC LABS INC.
Consolidated Statements of Net Income (Loss) and Comprehensive Income (Loss)
(expressed in thousands of U.S. dollars, except share and per share amounts)

Three months ended June
30,

Six months ended June
30,

2024

2023

2024

2023

$

$

$

$

Revenue

16,211

14,436

32,175

28,529

Cost of revenue

4,006

3,638

8,094

7,127

Gross profit

12,205

10,798

24,081

21,402

Operating expenses

Sales and marketing

4,890

5,505

9,878

11,030

Research and development

4,335

4,930

8,979

10,183

General and administrative

3,060

3,957

6,841

8,410

Restructuring

—

—

—

3,186

Total operating expenses

12,285

14,392

25,698

32,809

Operating loss

(80)

(3,594)

(1,617)

(11,407)

Other income

Finance income

1,106

947

2,010

1,638

Foreign exchange (loss) gain

(96)

505

(532)

620

Total other income

1,010

1,452

1,478

2,258

Net income (loss)

930

(2,142)

(139)

(9,149)

Other comprehensive income

Unrealized loss on derivatives

(106)

—

(603)

—

Total comprehensive loss

824

(2,142)

(742)

(9,149)

Weighted average number of common shares outstanding – basic

79,618,425

80,652,067

80,342,751

79,908,862

Weighted average number of common shares outstanding – diluted

81,149,250

80,652,067

80,342,751

79,908,862

Earnings (loss) per share

Basic and diluted

$           0.01

$          (0.03)

$          (0.00)

$          (0.11)

THINKIFIC LABS INC.
Condensed Interim Consolidated Statements of Cash Flows (unaudited)
(expressed in thousands of U.S. dollars)

Six months ended

June 30,

2024

2023

$

$

Cash from (used in):

Operating activities

Net loss

(139)

(9,149)

Items not affecting cash and cash equivalents:

Depreciation and amortization

671

697

Stock-based compensation

2,060

2,726

Unrealized foreign exchange loss (gain)

528

(632)

Finance income

(2,010)

(1,638)

Interest received

2,369

973

Changes in non-cash working capital:

Trade and other receivables

(972)

(284)

Prepaid expenses and other assets

(775)

(3,089)

Contract acquisition assets

(353)

(401)

Accounts payable and accrued liabilities

828

(287)

Deferred revenue

1,052

1,168

Cash from (used in) operating activities

3,259

(9,916)

Investing activities

Proceeds on disposal of property and equipment

77

62

Investment in property and equipment

(193)

(3)

Investment in intangible assets

(40)

—

Cash (used in) from investing activities

(156)

59

Financing activities

Operating lease payments

(285)

(246)

Payments received on net investment in finance lease

65

—

Exercise of stock options

67

208

Tax remittances on stock based compensation

(1,942)

—

Shares repurchased for cancellation under normal course issuer bid

(3,147)

—

Shares repurchased for cancellation under substantial issuer bid

(35,339)

—

Cash used in financing activities

(40,581)

(38)

Effect of exchange rate fluctuations on cash and cash equivalents held

(568)

720

Decrease in cash and cash equivalents

(38,046)

(9,175)

Cash and cash equivalents, beginning of period

86,611

93,846

Cash and cash equivalents, end of period

48,565

84,671

Non-cash transactions:

Taxes accrued on share repurchases included in accounts payable and accrued liabilities

762

—

THINKIFIC LABS INC.
Condensed Interim Consolidated Statements of Cash Flows (unaudited)
(expressed in thousands of U.S. dollars)

Reconciliation from IFRS to Non-IFRS Measures (unaudited)
(expressed in thousands of U.S. dollars)

Three months ended

June 30,

Six months ended

June 30,

2024

$

2023

$

2024

$

2023

$

(In thousands of U.S. dollars)

Net income (loss)

930

(2,142)

(139)

(9,149)

Stock-based compensation

615

2,021

2,060

2,726

Depreciation and amortization

339

354

671

697

Foreign exchange loss (gain)

96

(505)

532

(620)

Finance income

(1,106)

(947)

(2,010)

(1,638)

Restructuring costs(1)

—

—

—

3,681

Adjusted EBITDA

874

(1,219)

1,114

(4,303)

(1)

Represents employee compensation for severance amounts for Company wide restructuring in the first quarter of 2023.

SOURCE Thinkific Labs Inc.

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HiLo Finance Brings Benzinga News Into Its AI-Powered Investing Community

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Benzinga News plugs real-time market headlines directly into HiLo’s mentor rooms, chats, and AI-driven trade insights

DETROIT, Nov. 10, 2026 /PRNewswire/ — Benzinga, a leading provider of real-time financial news and market intelligence, today announced that HiLo Finance has added Benzinga News to its investing app, putting real-time headlines inside the same feed where HiLo’s traders already chat, follow mentors, and get AI-driven insights on the market.

HiLo is built around the idea that markets move on conversation. The app pairs live price data with community chat rooms, trading mentors with verifiable performance records, and AI-generated insight that narrates what is happening on the tape in plain English. Benzinga News slots into that experience as the missing piece: the headline behind the move that traders are already debating in real time.

For a platform built around live discussion, timing matters. A trader watching a ticker spike in a HiLo room can now see the Benzinga headline driving it without switching apps or hunting down the source. That immediacy is central to how HiLo wants its community to operate, reacting to news as it breaks rather than piecing it together after the fact.

Benzinga News tracks the events that move markets throughout the trading day, including earnings, analyst upgrades and downgrades, M&A activity, macroeconomic data, regulatory developments, and corporate announcements. HiLo joins a growing list of trading and investing platforms that rely on the feed to keep users current.

The addition also reinforces what HiLo’s AI insight engine is built to do. Instead of only flagging that volume or price has shifted, the app can now tie that shift back to the Benzinga headline that explains it, giving traders and the mentors they follow a clearer starting point for the conversation.

“HiLo’s whole app is built around traders talking to each other while the market is moving, so the news needs to be right there with them, not in a separate tab,” said Emily Goldvekht, Account Manager at Benzinga. “That’s what this integration gives their community.”

“At HiLo, we’re building a new home for retail traders and mentors, a place to connect, share ideas, and stay on top of the markets. Partnering with Benzinga allows us to bring high-quality financial news and market data directly into the HiLo experience, helping our users stay informed and better understand what’s happening in the markets,” said Chanikya Mandapati, Founder & CEO of HiLo.

It is also a signal of where social trading apps are headed more broadly. As platforms compete to keep traders inside a single app rather than toggling between news sites, charting tools, and chat threads, reliable news data is becoming as core to the product as the community itself.

For HiLo, the integration is another step toward the app’s core premise: that the fastest way to understand a market move is to see the headline, hear what other traders think about it, and discuss it, all without leaving the conversation.

About Benzinga

Benzinga is a leading financial media and data technology company that empowers investors with high-quality, real-time market intelligence. Through its news platform, APIs, and data products, Benzinga provides traders, financial institutions, and fintech platforms with the insights they need to make smarter investment decisions. From breaking news and analyst ratings to corporate events and alternative datasets, Benzinga’s tools help market participants stay ahead of the information that drives price movement.

To learn more, visit www.benzinga.com/apis/.

About HiLo Finance

HiLo is a market-focused platform built for retail traders and trading mentors. Traders can join groups, follow mentors, and access real-time market context and AI-powered insights, while mentors can share market insights and trade ideas, build an audience, and monetize their expertise—all within one platform.

To learn more, visit https://www.hilo.finance/.

View original content to download multimedia:https://www.prnewswire.com/news-releases/hilo-finance-brings-benzinga-news-into-its-ai-powered-investing-community-302934256.html

SOURCE Benzinga

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Secur-Serv Expands Managed Services Portfolio to Address Growing Demand for AI Management

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New Managed Intelligence Services portfolio extends Secur-Serv’s technology and cybersecurity expertise into AI governance, operations, and performance management.

OMAHA, Neb., Nov. 10, 2026 /PRNewswire/ — Secur-Serv, a nationwide managed IT and cybersecurity services provider, has launched Managed Intelligence Services, expanding its role in helping businesses manage one of their fastest-growing technology investments: artificial intelligence. The new service line brings together AI strategy, implementation, and ongoing management, giving customers the expertise to scale adoption, protect sensitive data and tie spending to business results.

The expansion responds to growing demand from Secur-Serv customers, particularly financial institutions, and mid-market businesses, for more comprehensive AI support. Building on its established managed services and cybersecurity operations, Secur-Serv will work alongside customers beyond initial deployment, taking an active role in managing AI usage, costs, security, and performance as their needs evolve.

“AI is changing the economics of technology and how businesses compete,” said Cathy Pickoski, CEO of Secur-Serv. “The next competitive advantage won’t come from adoption alone, but from the ability to manage AI securely, economically, and at scale in ways that create value. Managed Intelligence Services reflects where the market is heading and the discipline organizations need to confidently manage AI as a business capability.”

Extending the Managed Services into AI Operations

Secur-Serv’s Managed Intelligence portfolio combines business strategy, technology infrastructure, cybersecurity, and ongoing management through four services:

AI Assessment: Identifies how AI is being used across the business, where it could deliver value, and what risks need attention.AI Strategy & Roadmap: Establishes a plan for AI investments, including business priorities, use cases, governance, and deployment.AI Foundations: Addresses gaps in identity management, data access, and security that could put AI initiatives at risk.Managed AI: Takes an active role in managing AI adoption, security, spending, and performance as business and technology evolve.

Each service addresses distinct operational needs, allowing organizations to engage at any stage of AI adoption.

Managed AI Establishes Ongoing Operational Accountability

At the core of the service expansion is Secur-Serv’s Managed AI service.

Operating within the customer’s organization alongside business leaders, internal IT teams, and existing service providers to oversee AI operations. The service integrates recurring governance and security reviews, licensing optimization, adoption support, and performance measurement to keep AI investments aligned with business objectives.

 “Businesses are moving quickly to adopt AI, but few have the resources to manage what comes after deployment,” said Billy Turner, Senior Vice President, Managed Services at Secur-Serv. “Managed Intelligence Services remove the burden of businesses managing AI themselves and gives customers a dedicated team working alongside them, with oversight of AI usage, and clear governance as new tools enter the business.”

Building on Established Market Expertise

Secur-Serv already manages critical technology and security operations for financial institutions and mid-market businesses nationwide. Its banking and credit union customers operate under strict regulatory requirements, while growing businesses want more from their technology investments without adding staff or overhead.

Managed Intelligence Services builds on that experience, bringing AI into the work Secur-Serv already does to support customers’ technology operations.

“AI will change how businesses compete, but adoption alone won’t determine who succeeds,” said Pickoski. “The advantage will belong to organizations that can turn AI into sustained business performance without compromising security or control. That’s the responsibility Secur-Serv is stepping forward to help our customers manage.”

Learn more about Secur-Serv’s Managed Intelligence Services at secur-serv.com.

About Secur-Serv

 Secur-Serv manages and secures the technology that runs the business, from IT infrastructure and devices to cybersecurity and AI. Headquartered in Omaha, Nebraska, Secur-Serv delivers Managed IT, Cybersecurity, Managed Intelligence Services, Managed Device, and Managed Print services nationwide, supported by more than 2,000 field service technicians and a 24/7 Network Operations Center. Learn more at secur-serv.com.

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CHOWNOW EXPANDS ITS PLATFORM TO HELP INDEPENDENT RESTAURANTS KEEP MORE OF WHAT THEY EARN

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New Ordering, Marketing, and Operations Tools to Help Restaurants Thrive in an Industry Built on Razor-Thin Margins

LOS ANGELES, Nov. 10, 2026 /PRNewswire/ — Independent restaurants are working harder than ever to attract diners and grow revenue, but too often, the customer relationship and a meaningful share of the revenue end up with third-party platforms instead. ChowNow, the restaurant growth platform, recently announced updates across its three product suites, Ordering, Marketing, and Operations, designed to put restaurants back in control of their orders, their data, and their diners.

Over 400,000 independent restaurants in the U.S. are already running on razor-thin margins as food, labor, and operational costs rise. According to the National Restaurant Association, wholesale food prices are up 35% since February 2020, and a third of operators said their business was not profitable in the first half of 2026. Third-party delivery platforms compound the problem, charging as much as 25 to 30% per order.

“Every guest a restaurant serves and every order it fulfills is value that the restaurant has earned,” said Kanika Soni, CEO of ChowNow. “Our goal is to make sure restaurants can capture more of that value directly and build a real relationship with their customers along the way. ChowNow gives restaurants the technology, data, and tools to do exactly that: attract diners, turn them into repeat guest, and grow revenue on their own terms.”

ChowNow’s update strengthens all three suites, bringing online ordering, catering, QR code ordering, and marketing together into a single operating system that helps restaurants scale their direct revenue and deepen guest relationships, while running their business with less complexity along the way.

What’s new:

Marketing Suite – now includes SMS alongside email, loyalty, and customer data tools, all backed by automation, so campaigns run themselves once they’re set up. Restaurants can also launch their own custom email and SMS campaigns on demand and reach a larger audience by uploading their existing contact lists, giving them full control over when and how they reach diners.Catering – gives restaurants a direct, branded online ordering experience for high-ticket orders, with dedicated menus, flexible scheduling, and streamlined order management, all while capturing the customer data that comes with it for future marketing. A restaurant running 10 catering orders a month at a $360 average order value could save more than $4,300 a year with ChowNow’s catering rate versus a 15% marketplace commission.QR Code Ordering – for dine-in guests speeds up ordering and payment while capturing valuable diner data restaurants can use to drive targeted marketing and repeat visits. ChowNow data shows restaurants using QR code ordering see a 9% average increase in check size. 

Restaurants powered by ChowNow are already seeing results. Since sending its first campaign in May 2026, DJ’s Pizza has generated 542 orders and more than $32,700 in direct sales from its ChowNow email and SMS campaigns. And since adding ChowNow Catering in late 2025, Real Mediterranean Kitchen has generated over $80,000 across more than 130 catering orders, demonstrating how restaurants can use direct digital tools to expand beyond individual takeout orders and capture larger ticket demand.

The update also lays the groundwork for ChowNow’s next generation of AI-powered restaurant tools, launching in Q4 2026.

For more information on ChowNow, please visit www.chownow.com.

About ChowNow
Trusted by more than 15,000 restaurants nationwide, ChowNow is the restaurant growth platform, offered in three packages, Launch, Grow, and Elevate, that helps independent restaurants attract diners, grow revenue, and own their customer relationships. ChowNow gives restaurants the technology and tools to capture more value from every order and every guest. Since 2011, ChowNow has helped independent restaurants save $1.36 billion in commission fees, an average of $16,000 per restaurant per year compared to third-party marketplaces.

Media Contact: 
Tracy Rubin        
JCUTLER media group     
tracy@jcmg.com      

 

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SOURCE ChowNow

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