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transcosmos develops architecture to connect systems to generative AI services securely and quickly via Amazon Bedrock

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Runs contact centers with capabilities to integrate AI applications at one stop

TOKYO, Aug. 30, 2024 /PRNewswire-PRWeb/ — transcosmos is pleased to announce that the company has developed an architecture that integrates generative AI (GenAI) services (applications) to contact center platforms securely and quickly via Amazon Bedrock by AWS.

With its proven capabilities in data utilization and annotation, transcosmos will continue to upgrade each feature to enhance other features that only transcosmos can offer such as website and social networking services operations.

As contact center systems become increasingly complex, ensuring high levels of security while connecting systems quickly have been bottlenecks for businesses to utilize GenAI. Amazon Bedrock addresses these challenges and offers a range of AI services to choose from, thereby enabling users to customize a foundation model tailored to their specific needs without any extra workload for building a new system.

transcosmos has started development on Amazon Bedrock ahead of others. Now, leveraging its proven experience, the company has successfully built an effective architecture in a short span of time. To start with, transcosmos has selected Claude3, a GenAI that best suits transcosmos services as of today. transcosmos will choose the optimal GenAI based on the needs of its business going forward.

The successful development demonstrates transcosmos’s expertise in AI operations. It comes with features such as a proprietary program for removing personal information, a program for removing filler words from recorded conversation when converting speech to text, and a feature for creating a log database. Unlike traditional systems that require multiple data processing tasks to deliver all these features, the solution is designed with a single API and built with an architecture that realizes system integration securely and at speed.

transcosmos has already started to deploy the solution to its contact centers (CX Squares). Today, the GenAI-powered solution is helping CX Squares boost productivity with features such as conversation summary and VoC data collection. With its proven capabilities in data utilization and annotation, transcosmos will continue to upgrade each feature to enhance other features that only transcosmos can offer such as website and social networking services operations.

■About Amazon Bedrock
Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Using Amazon Bedrock, you can easily experiment with and evaluate top FMs for your use case, privately customize them with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG), and build agents that execute tasks using your enterprise systems and data sources. Since Amazon Bedrock is serverless, you don’t have to manage any infrastructure, and you can securely integrate and deploy generative AI capabilities into your applications using the AWS services you are already familiar with.

“Amazon Web Services Japan welcomes the initiative of Transcosmos to utilize AWS’s generative AI services to simultaneously improve customer experience and productivity in call center services.” Toshihiko Yasuda, Director Head of Japan Specialists at Amazon Web Services Japan said. “We support customers across various industries in enhancing employee productivity and delivering exceptional customer experiences by leveraging AWS’s generative AI services. Transcosmos has rapidly responded to the growing expectations for generative AI by combining their own services, know-how, and AWS services to provide secure generative AI services in a short period of time. We look forward to Transcosmos’s further efforts in leveraging technologies such as generative AI to drive innovation.”

transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 182 bases across 35 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

Media Contact

transcosmos inc., transcosmos inc., +81-3-6709-2251, pressroom@trans-cosmos.co.jp, https://www.trans-cosmos.co.jp/english/

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SOURCE transcosmos inc.

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Monport Highlights Growing Demand for Personalized Father’s Day Gifts Powered by Advanced Laser Engraving Technology

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New laser engraving solutions help makers and businesses create custom Father’s Day gifts with greater precision, speed and material versatility

NEW YORK, June 12, 2026 /PRNewswire/ — As consumers increasingly seek meaningful and personalized Father’s Day gifts, laser engraving technology is emerging as a powerful tool for transforming ordinary products into memorable keepsakes. From custom wooden signs and engraved tumblers to personalized tools and metal accessories, laser engraving continues to drive growth in the personalization market, enabling makers, entrepreneurs and small businesses to meet rising demand for unique gift experiences.

According to industry trends, personalized products continue to outperform traditional gift categories because they offer emotional value, customization and long-term sentimental appeal. Father’s Day remains one of the strongest seasonal opportunities for businesses specializing in customized products, with consumers actively searching for gifts that reflect personal stories, family memories and meaningful milestones.

To support creators and businesses during the Father’s Day season, Monport Laser is showcasing its latest lineup of laser engraving solutions, including the Monport MegaS 70W CO2 Laser Engraver & Cutter, Monport GM 10W UV Laser Engraver & Marking Machine, and Monport GA 60W MOPA Fiber Laser Integrated Engraver & Color Marking Machine with AutoFocus.

“Personalization has become one of the most influential trends in the gift industry,” said the Monport CEO. “Today’s consumers want gifts that feel thoughtful and unique. Advanced laser engraving technology allows businesses and creators to deliver high-quality customized products efficiently while expanding the range of materials and applications available for Father’s Day gifting.”

Personalized Gifts Continue to Drive Consumer Demand

The shift toward personalized gifting reflects broader consumer preferences for products that offer both utility and emotional significance. Popular Father’s Day gift categories increasingly include customized items such as:

Engraved wooden plaquesPersonalized tool setsCustom leather accessoriesEngraved drinkwareMetal wallets and card holdersFamily photo engravingsPersonalized office décorCustom keepsake boxes

Unlike mass-produced gifts, laser-engraved products can incorporate names, dates, messages, logos, photographs and artwork, creating one-of-a-kind items that resonate with recipients.

For businesses operating in the custom products market, laser engraving technology provides an efficient method for producing personalized items while maintaining consistency and professional-grade quality.

Monport MegaS Expands Opportunities for Custom Wood and Acrylic Gifts

Among the most popular Father’s Day gift materials are wood and acrylic, both of which offer versatility for home décor, keepsakes and personalized display pieces.

The Monport MegaS 70W CO2 Laser Engraver & Cutter is designed to help users create detailed engravings and precision cuts across a wide range of materials.

Featuring a maximum engraving speed of 600mm/s, a spacious 27.56-inch by 13.78-inch working area and engraving accuracy down to 0.03mm, the MegaS combines productivity and precision for both hobbyists and commercial users.

The system supports cutting materials up to 20mm acrylic and 18mm basswood, making it suitable for projects such as custom signs, engraved photo panels, decorative gifts and layered wood artwork. When paired with a telephoto focusing lens and external booster pump, cutting performance can improve by up to 25%.

Monport’s proprietary airflow design and integrated air assist system help reduce burn marks, preserve fine details, improve line clarity and deliver cleaner cutting results—important factors when producing premium personalized gifts.

Additional features such as auto focus, smart batch fill functionality and conveyor engraving compatibility allow businesses to streamline production during peak seasonal demand.

UV Laser Technology Unlocks New Personalization Applications

As consumers seek increasingly distinctive gifts, demand for engraving on delicate and specialty materials continues to grow.

The Monport GM 10W UV Laser Engraver & Marking Machine is engineered to engrave more than 1,500 material types, including glass, crystal, acrylic, ceramics, plastics and select metals.

Unlike traditional laser systems, UV laser technology produces highly detailed markings with minimal heat impact. The process generates virtually no smoke, eliminates material blackening and preserves surface quality, making it ideal for premium Father’s Day gifts such as engraved whiskey glasses, crystal keepsakes, custom awards and decorative collectibles.

The machine features an ultra-fine 0.0019mm laser spot size and engraving resolutions reaching up to 16K, enabling intricate photo engraving and high-detail artwork reproduction.

Monport also includes an intelligent water chiller system designed to maintain optimal laser operating temperatures across varying environmental conditions, helping ensure consistent performance and long-term reliability.

MOPA Fiber Laser Technology Expands Premium Metal Gift Personalization

Metal gifts remain one of the most popular Father’s Day categories, particularly among consumers seeking durable, high-end personalized products.

The Monport GA 60W MOPA Fiber Laser Integrated Engraver & Color Marking Machine with AutoFocus is designed to help businesses and makers create premium custom gifts through advanced color marking, deep engraving and precision cutting capabilities.

Featuring 60W laser power, one-click autofocus and engraving speeds of up to 10,000 mm/s, the system delivers fast and accurate results across a variety of metal applications. Its innovative 90-degree rotating laser head expands the engraving area up to 300mm x 300mm, providing greater flexibility for larger projects and specialty items.

The machine supports customization of products such as tumblers, medals, business cards, signage and keychains, while also enabling vivid color marking, 3D relief engraving and deep engraving on stainless steel, aluminum and brass.

With sub-micron precision and a compact integrated design, the GA 60W MOPA Fiber Laser helps businesses capitalize on the growing demand for personalized Father’s Day gifts and premium custom products..

Supporting Entrepreneurs in the Growing Personalization Economy

As e-commerce sellers, local businesses and custom product manufacturers continue expanding their personalization offerings, laser engraving technology has become an increasingly valuable production tool.

Modern laser systems allow businesses to:

Offer customized products at scaleImprove production efficiencyExpand material capabilitiesIncrease product value through personalizationRespond quickly to seasonal demand

For Father’s Day campaigns in particular, the ability to deliver personalized products with fast turnaround times can help businesses differentiate themselves in a competitive market.

About Monport Laser

Monport Laser is a provider of advanced laser engraving and cutting solutions for creators, entrepreneurs, manufacturers and businesses. Its product portfolio includes CO2 laser engravers, fiber laser engravers, UV laser engravers and industrial laser systems designed to support applications ranging from personalized gifts and custom products to manufacturing, marking and production workflows.

By combining precision engineering, intelligent automation and user-focused innovation, Monport continues to help businesses and makers unlock new opportunities in the growing personalization market.

Media Contact:
Monport Laser
Email: official@monportlaser.com
Website: www.monportlaser.com.

View original content:https://www.prnewswire.com/news-releases/monport-highlights-growing-demand-for-personalized-fathers-day-gifts-powered-by-advanced-laser-engraving-technology-302799814.html

SOURCE Monport Laser

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Bambu Lab Store Hits Record-Low Prices — Including First-Ever Discounts on P2S, H2S and H2C

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The 4th Anniversary Sale runs June 15 to July 15 across US, EU, UK, Canada, and Australia — with record-low prices on P1S, P2S, H2S, H2D, and H2C, a free coupon for subscribers, weekly flash deals, and a prize draw that pays back your entire order.

AUSTIN, Texas, June 15, 2026 /PRNewswire/ — Bambu Lab today launched its 4th Anniversary Store Sale, delivering the lowest prices ever on five flagship 3D printer series, including the first-ever discounts on P2S, H2S and H2C. Running one full month, June 15 to July 15, 2026, across its US, EU, UK, Canada, and Australia online stores, the sale also features a full catalog of filament and accessory deals, weekly flash sales, and three separate prize draws where winners get their entire order refunded. For anyone asking themselves “Is now the right time to buy?” For the next 30 days, the answer is yes.

Customers can sign up today at https://us.store.bambulab.com/pages/anniversary-sale to be notified when the sale goes live and unlock an exclusive coupon.

Why Buy During This Sale

Record-low prices on five printer families. The P1S, P2S, H2S, H2D, and H2C 3D printers have each hit their lowest prices since launch. The P2S and H2C have never been discounted before.The Subscribe & Save window closes June 15, 12:00 UTC. Customers who sign up for the anniversary newsletter before the sale opens receive a bonus coupon valid on filaments, accessories, Maker’s Supply, Cyberbrick, spare parts, and materials. The coupon is only active during the sale and expires July 15. Savings vary by region (up to $20 for US customers; see full breakdown below).A chance to get your money back. A single email subscription enters you into three rounds of the Lucky Anniversary Draw. Prizes include a full refund on a winning order, a Bambu X2D Combo, and filament and hotend bundles. Draw dates: June 25, July 9, and July 16.Weekly flash deals disappear in 48 hours. Five rounds of 48-hour flash sales run across filaments, accessories, and Maker’s Supply throughout the campaign. Stock is allocated on a first-come, first-served basis and is not replenished once it sells out. Flash deals cannot be combined with other offers.H-Series buyers earn double loyalty credits. Any H2S, H2D, or H2C purchased during the anniversary period earns 2× Credits toward future orders. Full terms at bambulab.com/policy/credits.

Maximum Printer Discounts by Market

Market

Max. Discount

Entry Price

United States

Up to 52% off

From $209

Europe

Up to €650 off

From €179

United Kingdom

Up to £550 off

From £139

Canada

Up to 47% off

From CA$249

Australia

Up to 49% off

From A$299

 

Store

US

CA

EU

UK

Coupon Value

$20 USD

$25 CAD

€20 EUR

£15 GBP

All Perks at a Glance

Every active benefit during the sale, what’s available, what you get, and how to unlock it:

Perk

What You Get

How to Unlock

Subscribe & Save

Up to $20 off your first order during the sale

Subscribe to the anniversary newsletter before June 15

Lucky Anniversary Draw (June 25, July 9, July 16)

Full order refund + Bambu X2D Combo + filament & hotend bundle

Submit your email on the event page

Weekly Flash Sales (5 rounds, 48 hrs each)

Extra discounts on filaments, accessories & maker supply

First-come, first-served — check the flash deal page each week

2× Credits — H-Series only

Double loyalty credits on any H-Series purchase

Buy any H2S, H2D, or H2C during the sale period

Discounts Across All Product Categories

Product Category

Sale Offer

3D Printers & AMS

Record-low prices across all series — A1 mini from $209 (US). First-ever discounts on P2S, H2S, and H2C. Full regional pricing in the attached price list.

Filaments & Spools

Bulk discounts up to 45% off (US). Tiered by roll count, applied per filament type within a single order.

Accessories

15%–40% off selected items, including laser upgrade kits, hotends, print plates, and smoke purifiers.

Maker’s Supply

Up to 25% off themed models and essential parts.

Cyberbrick

20%–30% off models and parts.

Material

10%–30% off laser material kits, tumblers, heat press supplies, and bulk material orders, including select materials for both laser processing and blade cutting.

About Bambu Lab

Bambu Lab is a consumer-tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.
Learn more at bambulab.com

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/bambu-lab-store-hits-record-low-prices–including-first-ever-discounts-on-p2s-h2s-and-h2c-302799631.html

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Ticketbay Expands Safer Access to K-pop Concert Tickets for Global Fans

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Escrow-Based Marketplace Supports Secure Transactions for International Users

SEOUL, South Korea, June 15, 2026 /PRNewswire/ — International fans traveling to South Korea for K-pop concerts and other live performances can now use a ticket resale service designed to make transactions safer and more convenient. Ticketbay, a South Korean ticket resale marketplace, launched its global service recently and is providing escrow-based transactions and multilingual support for users around the world.

Many of Korea’s major ticketing platforms rely on domestic identity verification systems, creating significant barriers for international fans seeking access to official ticket purchasing channels. As a result, overseas fans have often relied on transactions conducted through social media platforms. These transactions can expose buyers to risks such as tickets not being delivered after payment, or counterfeit or duplicate tickets that may result in denied entry at venues.

Ticketbay’s global service was designed to address these concerns through a more secure transaction structure. At the core of the platform is an escrow-based payment system. Ticketbay holds the buyer’s payment until the ticket has been successfully delivered and the purchase has been confirmed, releasing the funds to the seller only after the transaction is completed. This structure helps prevent common risks associated with informal social media transactions, including sellers disappearing after receiving advance payment or delivering invalid tickets.

The platform offers additional safeguards beyond escrow protection. If a performance is officially canceled, customers receive a full refund of the purchase amount. Ticketbay also offers an optional paid protection service that provides reimbursement if a customer is denied entry at the venue despite presenting a ticket purchased through the platform. For international visitors who often travel to Korea specifically to attend performances, including purchasing airline tickets and arranging accommodations, this serves as an additional layer of protection and peace of mind.

The service also offers greater payment accessibility for international users. In addition to credit cards, customers can make payments through PayPal, WeChat Pay, and Alipay, allowing them to use familiar payment methods without the need for separate currency exchange procedures. Customer support is available in English, Japanese, and Chinese, while ticket delivery options include both international shipping and local pickup in Seoul.

Within a month of launch, Ticketbay’s global service recorded approximately 70,000 site visits and attracted more than 2,000 new registrations from users across 69 countries, with the largest numbers coming from Japan, China, the United States, Indonesia, and Singapore.

“As more international fans travel to Korea for K-pop concerts and live events, demand is growing for a trusted platform where fans can buy and sell tickets safely regardless of language or location,” Ticketbay said. “By combining escrow-based transaction protection, multilingual support, and convenient international payment options, we aim to improve access to K-pop concerts and Korean live performances for fans around the world.”

Ticketbay’s global service is available at www.ticketbayglobal.com.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/ticketbay-expands-safer-access-to-k-pop-concert-tickets-for-global-fans-302798921.html

SOURCE Ticketbay

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