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The UC 2.0 System Integration Market is projected to grow by USD 20.68 billion from 2024-2028, driven by benefits boosting revenue, AI-powered market evolution highlighted- Technavio report

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NEW YORK, Sept. 2, 2024 /PRNewswire/ — Report on how AI is driving market transformation- The global UC 2.0 system integration market size is estimated to grow by USD 20.68 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 16.52% during the forecast period. Benefits of UC 2.0 system integration is driving market growth, with a trend towards increased adoption of byod policies. However, data privacy and security concerns poses a challenge. Key market players include ALE International, Avaya LLC, Cisco Systems Inc., ECOSMOB TECHNOLOGIES PVT. LTD., GAVS Technologies NA Inc., Gurusons Communications Pvt. Ltd., International Business Machines Corp., Jampottech, Matrix Comsec, Microsoft Corp., Mitel Networks Corp., NAKA, NEC Corp., Proven IT, Ribbon Communications Inc., Telefonaktiebolaget LM Ericsson, TrueConf LLC, VISIONOSS Ltd., Wroffy, and Zoom Video Communications Inc..

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Forecast period

2024-2028

Base Year

2023

Historic Data

–

Segment Covered

Component (Service, Hardware, and Software), Solution (Data communication solutions, Voice communication solutions, Video communication solutions, Collaboration solutions, and Others), and Geography (North America, Europe, APAC, Middle East and Africa, and South America)

Region Covered

North America, Europe, APAC, Middle East and Africa, and South America

Key companies profiled

ALE International, Avaya LLC, Cisco Systems Inc., ECOSMOB TECHNOLOGIES PVT. LTD., GAVS Technologies NA Inc., Gurusons Communications Pvt. Ltd., International Business Machines Corp., Jampottech, Matrix Comsec, Microsoft Corp., Mitel Networks Corp., NAKA, NEC Corp., Proven IT, Ribbon Communications Inc., Telefonaktiebolaget LM Ericsson, TrueConf LLC, VISIONOSS Ltd., Wroffy, and Zoom Video Communications Inc.

Key Market Trends Fueling Growth

The UC 2.0 system integration market is growing steadily as businesses seek to enhance their communication and collaboration capabilities. Integration of UC 2.0 systems allows organizations to unify various communication channels, including voice, video conferencing, and messaging, into one platform. This streamlines workflows, improves productivity, and fosters better teamwork. Major players in the market include Microsoft, Cisco, and Avaya, offering innovative solutions to meet diverse business needs. 

In today’s digital age, Unified Communication (UC) 2.0 systems are trending in IT and telecom, revolutionizing communication for businesses. Real-time communication tools like voice, video, and messaging on platforms enable productivity, no matter the device or location. Communication channels have evolved, with cloud-based solutions becoming increasingly popular due to the COVID-19 pandemic and the rise of remote working and virtual teams. Large enterprises are integrating communication systems for cost reduction, scalability, and efficiency. UC 2.0 systems include on-premises infrastructure and cloud-based solutions, with local servers and remote servers catering to different business needs. Telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP are essential UC 2.0 features. The healthcare industry (iHealthcare) and retail sectors are major adopters, leveraging AI and IoT for digitalization. UC 2.0 systems offer cost savings, real-time communication, and collaboration, making them essential for businesses in the digital age. The on-premises market and cloud-based market continue to coexist, with hardware, communication services, and internet connectivity playing crucial roles.

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Market Challenges

The UC 2.0 System Integration market refers to the business of combining various communication and collaboration systems to function as a cohesive unit. This integration streamlines workflows, enhances productivity, and improves overall business efficiency. Companies are increasingly investing in UC 2.0 solutions to facilitate seamless communication and collaboration among teams, both internally and externally. This integration also enables the use of advanced features such as video conferencing, instant messaging, and call routing, making business interactions more convenient and effective.The UC 2.0 System Integration Market is experiencing significant growth due to the increasing demand for integrated communication systems in various industries. The COVID-19 pandemic has accelerated this trend, with more businesses adopting digitalization and remote work solutions. IT and telecom companies are at the forefront of this shift, providing solutions for healthcare (iHealthcare), retail, and other sectors. Artificial intelligence (AI) and Internet of Things (IoT) are key technologies driving the market. Large enterprises are turning to cloud-based unified communication systems for cost reduction, scalability, and efficiency. On-premise infrastructure still holds a significant market share, but cloud-based solutions are gaining popularity due to their flexibility and ease of use. The market is segmented by industry chain, technology, and deployment model. Communication services, including telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP, are in high demand. Hardware, local servers, remote servers, internet connectivity, and communication services are all essential components of UC 2.0 systems. The industry chain includes hardware manufacturers, software vendors, system integrators, and communication service providers. The market faces challenges such as interoperability issues, security concerns, and the need for standardization. Despite these challenges, the future looks bright for the UC 2.0 System Integration Market.

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Segment Overview

This uc 2.0 system integration market report extensively covers market segmentation by

Component1.1 Service1.2 Hardware1.3 SoftwareSolution2.1 Data communication solutions2.2 Voice communication solutions2.3 Video communication solutions2.4 Collaboration solutions2.5 OthersGeography3.1 North America3.2 Europe3.3 APAC3.4 Middle East and Africa3.5 South America

1.1 Service- The UC 2.0 system integration market is growing as businesses seek to enhance communication and collaboration through unified communications solutions. Integrators play a crucial role in implementing these systems, connecting various platforms such as voice, video conferencing, and messaging. This integration streamlines processes, improving productivity and efficiency for organizations. Integrators ensure seamless interoperability between different applications and devices, enabling a more connected and productive workforce.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data ( – ) – Download a Sample Report

Research Analysis

The UC 2.0 System Integration Market encompasses a range of communication tools and platforms that enable productivity and real-time communication among teams and organizations. These solutions integrate various communication channels, including voice, video, messaging, and email, across devices and locations. Cloud-based solutions and telephony systems are popular choices, offering cost reduction, scalability, and efficiency for large enterprises. Unified communication platforms provide a single interface for managing all communication needs, while collaboration applications and contact centers streamline teamwork and customer engagement. CEBP (Communication-Enabled Business Processes) and on-premises infrastructure are also part of the market, offering customization and control for organizations. Overall, the UC 2.0 System Integration Market aims to enhance communication and collaboration, driving business success in the digital age.

Market Research Overview

In the digital age, UC 2.0 system integration market has gained significant traction, driven by the need for communication tools and platforms that enhance productivity and facilitate real-time communication. The market caters to various sectors including IT and telecom, healthcare, retail, and more, with solutions ranging from communication channels like voice, video, and messaging, to devices and locations. Cloud-based solutions are increasingly popular due to their scalability, cost reduction, and accessibility from anywhere, anytime. The market is segmented into On-Premise and Cloud-Based, with the latter experiencing rapid growth. Integrated communication systems have become essential for remote working and virtual teams, especially in the wake of the COVID-19 pandemic. Technology advancements such as artificial intelligence, Internet of Things, and digitalization are also transforming the market. Key segments include communication services, telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP. The industry chain involves hardware, local servers, remote servers, internet connectivity, and communication tools. Large enterprises benefit from the efficiency and cost savings offered by these systems.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ComponentServiceHardwareSoftwareSolutionData Communication SolutionsVoice Communication SolutionsVideo Communication SolutionsCollaboration SolutionsOthersGeographyNorth AmericaEuropeAPACMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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As AI Speeds Up Marketing, Louisville’s RedTag Bets on Strategy

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Independent agency unveils new brand and website, and co-hosts Louisville’s PROOF AI Workshop

LOUISVILLE, Ky., Oct. 17, 2026 /PRNewswire/ — RedTag, an independent Louisville-based marketing agency, this month unveiled new positioning, marking its evolution from a digital performance agency into a strategy-first marketing partner. The move comes as AI makes execution faster than ever, and RedTag is betting that strategy, not speed, is what will set businesses apart. Clients can now choose from outcome-based programs that best fit their marketing needs. 

“Clients don’t come to us needing more tactics. They come to us needing a path,” said Russ Renbarger, founder and CEO of RedTag. “Our new brand says out loud what our work has shown for years: We start with strategy and build everything on that foundation.”

RedTag built its reputation on high-performing paid digital campaigns. Over the years, the agency expanded into strategy, creative, video production and website development, giving clients one partner for the full scope of their marketing. Most recently, a team of automation specialists has integrated AI across the agency to speed up production and analysis, guided by an internal AI policy that keeps people accountable for quality. The time AI saves goes back into strategy: knowing what to say, who to say it to and why.

“Our best client relationships have always been partnerships, where we’re in the room when the big decisions get made,” said Alison Conway, chief client officer at RedTag. “This evolution is about bringing that strategic partnership to every client.”

On Oct. 14, RedTag co-hosted the PROOF AI Workshop with Slingshot, Vsimple and Advanced Business Solutions. The hands-on event gave Louisville business leaders practical experience applying AI to their own work. RedTag led the event’s AI in Marketing and Branding track, with four sessions ranging from AI search optimization to a playbook for adopting AI across an organization.

“AI can produce hundreds of ads in an afternoon, but it can’t tell you which one your brand actually needs and why,” Renbarger said. “The faster the tools get, the more valuable human-led strategy becomes.”

RedTag was named the agency of record for the Commonwealth of Kentucky in 2025. Its client list includes PGA of America, Castle & Key Distillery, Bourbon Barrel Foods, ShopCaterpillar and American Beverage Marketers. Since 2023, RedTag’s work has received two Emmy Awards and more than 35 ADDY and AIGA awards. The agency is a four-time Louisville Business First Fast 50 honoree and was named one of the 2026 Best Places to Work in Kentucky.

To learn more about its outcome-based programs, visit RedTag Programs

About RedTag

RedTag is an independent, strategy-first marketing agency based in Louisville, Kentucky. Established in 2008, the agency starts every engagement by understanding the goal before recommending tactics. With a foundation rooted in discovery, RedTag delivers full-scale marketing campaigns built around each client’s business goals. RedTag serves organizations across hospitality, sports, agriculture, government, retail and consumer packaged goods. Learn more at redtag.agency.

View original content to download multimedia:https://www.prnewswire.com/news-releases/as-ai-speeds-up-marketing-louisvilles-redtag-bets-on-strategy-302911869.html

SOURCE RED TAG LLC

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The National Association of Mortgage Brokers Announces its Launch of MORE, New Mortgage Education and Professional Development Platform

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NAMB MORE brings training, credentials, professional development and daily mortgage market information together in one place

LAS VEGAS, Oct. 17, 2026 /PRNewswire-PRWeb/ — The National Association of Mortgage Brokers (NAMB) the first and only national volunteer-led and membership-driven organization representing the interests of mortgage brokers and home buyers since 1973, today announced the launch of NAMB MORE(Mortgage Originator Resources and Education), a new learning and professional development platform designed to give mortgage professionals the education, resources and information they need to grow throughout their careers.

MORE officially launches today during NAMB National 2026, being held October 16–19 at Caesars Palace in Las Vegas. The platform is designed as a long-term resource for mortgage professionals at every career stage, bringing training, credentials, professional development and timely industry information together in one place.

Mortgage professionals can learn more and access the platform at nambhasmore.org. Access to MORE will be free through NAMB Focus, January 7–9, 2027. Users must have a NAMB member profile to access the learning management system.

“NAMB MORE represents a significant investment in the future of mortgage professionals and the continued advancement of our industry,” said Michael Farrell, President of NAMB. “We wanted to create more than a collection of courses; we wanted to build a resource that professionals can turn to throughout their careers. NAMB MORE delivers valuable education, professional development and practical information members can apply to their businesses daily. ‘NAMB has MORE’ is a mantra the entire organization embraces, reflecting our commitment to providing the industry with innovative tools that support professional growth, strengthen advocacy and help foster our members’ success. “MORE was developed with the mortgage industry in mind, with NAMB and subject-matter experts contributing to the platform’s educational content.”

The platform is designed to support mortgage professionals from their first year in the business through experienced production, management and leadership roles. Educational resources span foundational mortgage knowledge, loan origination, mortgage programs and products, business growth, sales and marketing, borrower experience, professional development and more.

The MORE course library includes content across core categories such as:

Business Strategy & GrowthLoan OriginationMortgage FoundationsMortgage Programs & ProductsProfessional Development & Workplace SkillsSales, Marketing & Borrower ExperienceGeneral

Additional learning resources and credentials are designed to help mortgage professionals continue developing their skills as their careers evolve.

A key component of the new platform is the MORE Daily Dashboard, which serves as the home screen members see when they log into MORE. Rather than requiring members to visit the platform only when completing a course or pursuing a credential, the Daily Dashboard is designed to give mortgage professionals a reason to return every day.

The Daily Dashboard currently features:

Mortgage Rate Alert Widget: Provides information about the factors affecting mortgage rates and refreshes at least hourly.Upcoming Events: Highlights NAMB events and opportunities so members can stay connected to the association and industry.Daily Access to MORE: Provides a central starting point for accessing education, professional development and other resources.

“The Daily Dashboard is an important part of what makes MORE different,” added Farrell. “We want MORE to become part of a mortgage professional’s daily routine. Whether someone is checking the latest rate information, looking for an upcoming NAMB event or continuing their professional education, MORE puts useful resources in one place.”

About NAMB: The National Association of Mortgage Brokers has been the only national volunteer-led and membership-driven organization representing the interests of mortgage professionals and homebuyers since 1973. NAMB provides mortgage professionals with advocacy, education, and rigorous certification programs to recognize members with the highest levels of professional knowledge and education. NAMB’s active lobbying and advocacy efforts focus on national and state issues, protecting the interests of its members and borrowers. As the leading national trade association for the mortgage industry, NAMB is affiliated with state associations throughout the country and represents the interests of more than 546,800 licensed and registered Mortgage Loan Originators and 49,100 licensed Mortgage Broker and Mortgage Lender businesses throughout the U.S. www.namb.org

Media Contact

Joshua Steinfeld, Steinfeld Consulting, 1 339-225-1581, steinfeldconsulting@gmail.com

View original content:https://www.prweb.com/releases/the-national-association-of-mortgage-brokers-announces-its-launch-of-more-new-mortgage-education-and-professional-development-platform-302910967.html

SOURCE The National Association of Mortgage Brokers

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The United States Golf Association Selects Gupta Media as Paid Media Agency of Record

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The appointment comes as the USGA looks to continue to strengthen brand equity and increase awareness and engagement with golfers nationwide

BOSTON, Oct. 17, 2026 /PRNewswire-PRWeb/ — The USGA, the non-profit governing body of golf in the United States, has named Gupta Media its paid media agency of record following a competitive pitch process that began in February. Gupta Media will lead paid media strategy, planning, buying and reporting in support of the USGA’s Championship ticketing and broader commercial initiatives, while helping grow brand equity, awareness and engagement across the organization. Its work will span key USGA priorities, including golf’s official Handicap Index® and GHIN app; the Rules of Golf and the USGA’s governance of the game; Membership; and initiatives that advance golf through sustainability, research and innovation, and greater access and inclusion. The relationship expands beyond media execution to include audience strategy, first-party data integration, measurement and optimization.

“Gupta Media stood out for its ability to connect the dots between data, audience strategy, media and creative to real business outcomes, so we’re incredibly excited for this next chapter.”

The relationship comes at an important moment for the USGA, with the organization focused on continuing to expand its reach and deepening brand affinity across the ever-growing, diverse golf community. Gupta Media will help drive ticket sales for some of the sport’s biggest events, including the 2027 U.S. Open at Pebble Beach Golf Links, the 2027 U.S. Women’s Open at Inverness Club, the 2028 U.S. Open at Winged Foot Golf Club and the 2028 U.S. Women’s Open at Oakmont Country Club. The agency will also support the USGA in creating greater awareness and brand recognition for its corporate Partners through co-branded content and paid media.

Golf has an enormous network of people who love the game, creating a growing opportunity to build a deeper, more direct relationship between golfers and the organization. That challenge is exactly what Gupta Media is built to strategically address — from growing membership and promoting ticket sales for major live events to reaching new audiences and understanding customer lifetime value. By bringing together audience insights, first-party data and media performance, Gupta Media will help the USGA create more relevant, effective marketing that drives measurable business results while strengthening its connection with the next generation of golfers.

“We were looking for an agency that could bring a deep understanding of our audiences, a genuine enthusiasm for our mission and the strategic expertise to work with us through this next phase of golf’s growth,” said Lynn LaRocca, USGA’s Managing Director of Brand & Marketing. “Gupta Media stood out for its ability to connect the dots between data, audience strategy, media and creative to real business outcomes, so we’re incredibly excited for this next chapter.”

“There’s a personal element to this partnership that makes it especially rewarding. My golf journey began 30 years ago when I first visited Pebble Beach as a teenager, long before I could imagine actually playing on the course,” said Gogi Gupta, Founder, Gupta Media. “To now have the opportunity to connect that lifelong passion for the game with the work we’ve spent years building and fine-tuning our agency to do feels like kismet. We’re eager to bring our proficiency to an organization that plays a leading role in the great game.”

The relationship brings together Gupta Media’s deep experience in sports marketing with its data-driven approach to audience strategy, media and creative. The agency has developed a specialized set of tools and processes to address data and analytics challenges of sports and live events, including TallyTickets.com, its proprietary ticketing analytics platform that helps teams understand sales trends, forecast demand and make more informed marketing and media decisions. Gupta Media’s experience spans sports, entertainment, premium events, and pop culture, giving the agency a comprehensive understanding of the audience models and fan behaviors that shape the industry.

About the USGA:

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open, and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability.

About Gupta Media:

Gupta Media, a certified Minority Business Enterprise, is a strategic consultancy at the intersection of creative strategy, digital media, advanced analytics, and performance marketing. We drive growth for professional sports franchises, global tech leaders, DTC brands, major music labels, and other high-profile organizations by building intelligent media plans, best-in-class reporting tools, and custom enterprise technology. Founded 25 years ago by Cornell grad Gogi Gupta, the agency is known for developing new methods of maximizing advertising efficiency in a digital-first world. Harvard Business School’s case study on Gupta Media was taught to all incoming students for three years and is still taught around the globe.

Media Contact

Carly Carioli, Gupta Media, 1 617-682-3733, ccarioli@guptamedia.com, guptamedia.com

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SOURCE Gupta Media

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