Technology

ZENVIA Reports Q2 2024 and H1 2024 Results

Published

2 years ago

September 5, 2024

Normalized EBITDA of BRL 33.7 million in Q2 2024 and BRL 56.8 million in H1 2024

Strict cost control led G&A as % of revenues to 14.5% in H1 2024 from 18.5% in H1 2023

Promising early results of Zenvia Customer Cloud soft launch, with healthy levels of recurring revenue, churn and crossed adoption

SÃO PAULO, Sept. 5, 2024 /PRNewswire/ — Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX solution in Latin America empowering companies to craft personal, engaging and fluid experiences throughout the customer journey, today reported its operational and financial metrics for the second quarter of 2024.

Cassio Bobsin, Founder & CEO of ZENVIA, said: “During the quarter, we kept our focus on rolling out Zenvia Customer Cloud, and we are pleased to report that the launch has been met with enthusiasm from our clients. We also released in June our cutting-edge Generative AI Chatbot solution, which delivers value in just under six minutes and, within two months of its launch, has already resulted in 99 chatbots developed by companies across eight sectors in Latin America. We are excited about the opportunities these innovations present and remain committed to driving continued growth and strengthening our leadership position in the market. Our team’s dedication and the positive response from our clients underscore our confidence in the transformative potential of these solutions and our ability to exceed expectations as we move forward.”

Shay Chor, CFO & IRO of ZENVIA, said: “We achieved another quarter of solid revenue growth in Q2 2024, with margins remaining within our guidance range, despite the fact that the revenue increase was mainly driven by large enterprises in both segments, which typically have lower margins. A key highlight of the quarter is the significant reduction in G&A expenses, which was down more than 10% YoY in Q2, attesting our continued commitment to rigorous cost control, and positively impacting our EBITDA. Looking ahead, we are focused on maintaining this momentum, rolling out Zenvia Customer Cloud and unlocking profitable value from our operations to keep deleveraging the business.”

Key Financial Metrics (BRL MM and %)

Q2 2024

Q2 2023

YoY

H1 2024

H1 2023

YTD

Revenues

231.2

192.9

19.8 %

443.8

372.0

19.3 %

Gross Profit

87.5

70.4

24.4 %

168.4

149.3

12.8 %

Gross Margin

37.9 %

36.5 %

1.4p.p.

37.9 %

40.1 %

-2.2p.p.

Non-GAAP Adjusted Gross Profit(1)

100.2

83.2

20.4 %

193.8

175.7

10.3 %

Non-GAAP Adjusted Gross Margin(2)

43.3 %

43.1 %

0.2p.p.

43.7 %

47.2 %

-3.6p.p.

Operating Loss (EBIT)

10.0

-7.0

n.m

0.3

-19.3

n.m

Adjusted EBITDA(3)(5)

33.6

14.9

125.5 %

46.7

22.7

105.3 %

Normalized EBITDA(4)(5)

33.7

14.9

126.1 %

56.8

22.7

150.0 %

Loss of the Period

(15.9)

(15.2)

5.1 %

(72.2)

(31.9)

126.0 %

Cash Balance

89.4

142.6

-37.3 %

89.4

142.6

-37.3 %

Net cash flow from (used in) operating activities

18.1

32.8

-44.6 %

5.3

132.3

-96.0 %

Total Active Customers(6)

11,849

14,740

-19.6 %

11,849

14,740

-19.6 %

(1) For a reconciliation of our Non-GAAP Gross Profit to Gross Profit, see Selected Financial Data section below.
(2) We calculate Non-GAAP Gross Margin as Non-GAAP Gross Profit divided by revenue.
(3) For a reconciliation of our Adjusted EBITDA to Loss for the Period, see Selected Financial Data section below.
(4) For a reconciliation of our Normalized EBITDA to Loss for the Period, see Selected Financial Data section below.
(5) In December 2023, the Company identified that the allowance for expected credit losses and cost with amortization of intangibles was understated. The calculation was reassessed in the annual financial statements and Management has retrospectively revised the first six months of 2023 for comparison purposes.
(6) We define an Active Customer as an account (based on a corporate taxpayer registration number) at the end of any period that was the source of any amount of revenue for us in the preceding three months. We classify a customer from which we generated no revenue in the preceding three months as an Inactive Customer.

Highlights Q2 2024

Revenues totaled BRL 231.2 million, up 19.8% when compared to BRL 192.9 million in Q2 2023 as a result of both SaaS (+15.6% YoY) and CPaaS (+22.1%) expansion. CPaaS and SaaS saw growth mainly from large enterprise customers.Non-GAAP Adjusted Gross Profit of BRL 100.2 million was up 20.4% YoY while Non-GAAP Adjusted Gross Margin was mainly stable, up by 0.2 percentage points to the expected level of 43.3% YoY as highlighted in our guidance for 2024. This decrease is due to:

(i) Higher mix of CPaaS in the period, principally from large enterprises with lower margins; and
(ii) Lower SaaS margins, which also grew more in large enterprises with lower margins.

Total number of active customers decreased to 11.8k, being 6.8k from SaaS and 5.5k from CPaaS. This decrease reflects a client-base cleanup, combining the rollout of Zenvia Customer Cloud – that unifies SaaS clients’ contracts – with a drop in smaller CPaaS clients which used lower volumes of SMS and were less profitable.Normalized EBITDA was positive BRL 33.7 million in the quarter, up 126.1% from Q2 2023, benefiting from higher revenues and strict expense control.On June 19, we announced the launch of our Generative AI Chatbot, a game-changing solution to revolutionize chatbot development, making it as simple and intuitive as a personal interaction and accessible to businesses of all sizes looking to improve and automate customer service. Key highlights include easy customization and efficient integration with multiple communication channels, ensuring a superior solution for all customer needs. Within two months of its launch, 99 chatbots were already developed by companies across eight industry sectors in Latin America.The migration of the client base to Zenvia Customer Cloud has already started, with a full rollout expected by the H1 2025. To date, we could observe healthy levels of recurring revenue, churn, and cross-adoption.

Highlights H1 2024

Revenues totaled BRL 443.8 million, up 19.3% when compared to BRL 372.0 million in H1 2023 as a result of both SaaS (+13.8% YTD) and CPaaS (+22.5%) expansion.Non-GAAP Adjusted Gross Profit of BRL 193.8 million was up 10.3% YTD while Non-GAAP Adjusted Gross Margin was down 3.6 percentage points YoY to the expected level of 43.7%.Normalized EBITDA was positive BRL 56.8 million in the quarter, up 150.0% from H1 2023, which is in line with our expectations and in line to deliver the full year guidance of BRL 120 million to BRL 140 million.

SaaS Business

SaaS Key Operational & Financial Metrics
(BRL MM and %)

Q2 2024

Q2 2023

YoY

H1 2024

H1 2023

YTD

Revenues

78.0

67.5

15.6 %

154.8

136.0

13.8 %

Gross Profit

29.9

29.1

2.5 %

60.4

62.1

-2.6 %

Gross Margin

38.3 %

43.2 %

-4.9p.p.

39.0 %

45.6 %

-6.6p.p.

Non-GAAP Gross Profit(1)

42.5

42.0

1.3 %

85.9

88.4

-2.9 %

Non-GAAP Gross Margin(2)

54.5 %

62.2 %

-7.7p.p.

55.5 %

65.0 %

-9.5p.p.

Net Revenue Expansion (NRE)

100 %

116 %

-16p.p.

100 %

116 %

-16p.p.

Total Active Customers(3)

6,770

6,888

-1.7 %

6,770

6,888

-1.7 %

(1) For a reconciliation of the Non-GAAP Adjusted Gross Profit of our SaaS business segment to Gross Profit of our SaaS business segment, see Selected Financial Data section below.
(2) We calculate Non-GAAP Adjusted Gross Margin of our SaaS business segment as Non-GAAP Gross Profit of our SaaS business segment divided by revenue of our SaaS business segment.
(3) We define an Active Customer as an account (based on a corporate taxpayer registration number) at the end of any period that was the source of any amount of revenue for us in the preceding three months. We classify a customer from which we generated no revenue in the preceding three months as an Inactive Customer.

In Q2 2024, our SaaS business Revenue went up 15.6% YoY to BRL 78.0 million, compared to BRL 67.5 million in Q2 2023, primarily from large enterprise customers, especially in the Consulting business that has a low base of comparison in Q2 2023. In H1 2024, our SaaS business revenue increased 13.8%.

As a result, Q2 2024 Non-GAAP Adjusted Gross Profit was mainly stable, up 1.3% YoY to BRL 42.5 million from BRL 42.0 million. It is worth noting that the soft launch of Zenvia Customer Cloud began at the end of Q1 2024, and the team is focused on rolling out all functionalities by Q4 2024, when we expect to launch the full marketing campaign.

The revenue increase came mostly from large enterprises that carry lower margins, leading to lower Non-GAAP Adjusted Gross Margin from SaaS. Despite being down by 7.7 percentage points YoY to 54.5%, this margin level is expected, given that the large enterprise business carries lower margins when compared to the pure software business of circa 50%. For the same reason, in H1 2024, our Non-GAAP Adjusted Gross Profit was down 2.9%, which resulted in an expected decrease of 9.5 percentage points in our Non-GAAP Adjusted Gross Margin.

CPaaS Business

CPaaS Key Operational & Financial Metrics
(BRL MM and %)

Q2 2024

Q2 2023

YoY

H1 2024

H1 2023

YTD

Revenues

153.2

125.5

22.1 %

289.0

235.9

22.5 %

Non-GAAP Gross Profit(1)

57.7

41.2

39.8 %

108.0

87.3

23.7 %

Non-GAAP Gross Margin(2)

37.6 %

32.9 %

4.8p.p.

37.4 %

37.0 %

0.4p.p.

Total Active Customers(3)

5,506

8,647

-36.3 %

5,506

8,647

-36.3 %

(1)    For a reconciliation of the Non-GAAP Adjusted Gross Profit of our CPaaS business segment to Gross Profit of our CPaaS business segment, see Selected Financial Data section below.
(2)    We calculate Non-GAAP Adjusted Gross Margin of our CPaaS business segment as Non-GAAP Gross Profit of our CPaaS business segment divided by revenue of our CPaaS business segment.
(3)    We define an active customer as an account (based on a corporate taxpayer registration number) at the end of any period that was the source of any amount of revenue for us in the preceding three months. We classify a customer from which we generated no revenue in the preceding three months as an inactive customer.

Our CPaaS business reported Net Revenues of BRL 153.2 million in Q2 2024, up 22.1% YoY, while Non-GAAP Gross Profit increased 39.8% YoY to BRL 57.7 million from BRL 41.2 million in Q2 2023. Non-GAAP Gross Margin reached 37.6%, compared to 32.9% in Q2 2023, mainly due to opportunities of unusually high margins with certain large enterprises.

In H1 2024, our CPaaS business reported Net Revenues of BRL 289.0 million, up 22.5% YTD, with our Non-GAAP Adjusted Gross Profit increasing at a similar rate, leading to a Non-GAAP Adjusted Gross Margin of 37.4%, up 0.4 p.p. YoY.

It is worth noting that the decrease in the active customer base was primarily due to the clean-up and removal of smaller CPaaS clients who were not generating revenue. This move reflects our focus on retaining customers that contribute with revenues and EBITDA generation as attested by the 22% increase in CPaaS top line and 40% increase in Non-GAAP Adjusted Gross Profit during the quarter.

Consolidated Financial Results

Revenue
Consolidated revenues in Q2 2024 totaled BRL 231.2 million, up 19.8% YoY, reflecting the increases of 22.1% in CPaaS and 15.6% in SaaS. In H1 2024 consolidated revenues totaled BRL 443.8 million, up 19.3% YTD, reflecting the increases of 22.5% in CPaaS and 13.8% in SaaS. The soft launch of Zenvia Customer Cloud began at the end of Q1 2024, and the team is focused on rolling out all functionalities by Q4 2024, when we expect to launch the full marketing campaign.

Profitability
Our Consolidated Non-GAAP Adjusted Gross Profit went up by 20.4% YoY in Q2 2024 to BRL 100.2 million, mainly reflecting the 39.8% increase in CPaaS Non-GAAP Adjusted Gross Profit. Non-GAAP Adjusted Gross Margin was stable YoY, up by 0.2 p.p. to 43.3% in Q2 2024 from 43.1% in Q2 2023. Higher than expected CPaaS margins were able to offset lower SaaS margins, as the latter also expanded more with large enterprise customers. In addition, we had a higher share of CPaaS in the revenue mix, of 66.3% in Q2 2024 compared to 65.0% in Q2 2023.

Adjusted EBITDA in Q2 2024 was positive BRL 33.7 million, compared to BRL 14.9 million in Q2 2023. The 125.5% increase is mainly due to higher revenues and stricter expense control. Normalized EBITDA amounted to BRL 56.8 million in H1 2024, which compares to BRL 22.7 million in the same period of 2023. Our LTM Normalized EBITDA has reached BRL 110.2 million in June 2024, which puts us on track to delivering on the 2024 guidance.

Reiterating FY 2024 Guidance

FY 2024 Guidance

Revenue

BRL$930 – $970 million

Y/Y Growth

15% – 20%

Non-GAAP Adjusted Gross Margin

42% – 45%

Normalized EBITDA

BRL$120 – $140 million

Conference Call
The Company’s senior management team will host a webcast to discuss the results and business outlook on Friday, September 6, 2024, at 10:00 am ET. To access the webcast presentation, click here.

Additional information regarding Zenvia can be found at https://investors.zenvia.com.

Contacts

Investor Relations

Caio Figueiredo

Fernando Schneider

ir@zenvia.com

Media Relations – FG-IR

Fabiane Goldstein – (954) 625-4793 – fabi@fg-ir.com

About ZENVIA
Zenvia (NASDAQ: ZENV) is a technology company dedicated to creating a new world of experiences. It focuses on enabling companies to create personalized, engaging and fluid experiences across the entire customer journey, all through its unified, multi-channel customer cloud solution. Boasting two decades of industry expertise, over 13,000 customers and operations throughout Latin America, Zenvia enables businesses of all segments to amplify brand presence, escalate sales, and elevate customer support, generating operational efficiency, productivity and results, all in one place. To learn more and get the latest updates, visit our website and follow our social media profiles on LinkedIn, Instagram, TikTok and YouTube.

Forward-Looking Statements
The preliminary fourth quarter and full year operating results set forth above are based solely on currently available information, which is subject to change. These preliminary operating results constitute forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts, and projections, as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “hope,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “might,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond Zenvia’s control. Zenvia’s actual results could differ materially from those stated or implied in forward-looking statements due to several factors, including but not limited to: our ability to innovate and respond to technological advances, changing market needs and customer demands, our ability to successfully acquire new businesses as customers, acquire customers in new industry verticals and appropriately manage international expansion, substantial and increasing competition in our market, compliance with applicable regulatory and legislative developments and regulations, the dependence of our business on our relationship with certain service providers, among other factors.

SELECTED FINANCIAL DATA
The following selected financial information are preliminary, unaudited and are based on management’s initial review of operations for the second quarter of 2024.

Income Statement

2024

2023

Variation

2024

2023

Variation

(non-audited)

(restated)

(non-audited)

(restated)

(in thousands of R$)

( %)

(in thousands of R$)

( %)

Revenue

231,159

192,919

19.8 %

443,795

371,966

19.3 %

Cost of services

-143,624

-122,533

17.2 %

-275,403

-222,631

23.7 %

Gross profit

87,535

70,386

24.4 %

168,392

149,335

12.8 %

Selling and marketing expenses

-26,001

-24,807

4.8 %

-53,360

-52,249

2.1 %

General and administrative expenses

-33,293

-37,348

-10.9 %

-64,563

-68,795

-6.2 %

Research and development expenses

-14,071

-11,109

26.7 %

-28,867

-25,113

14.9 %

Allowance for expected credit losses

-1,464

-3,708

-60.5 %

-6,895

-21,977

-68.6 %

Other income and expenses, net

-2,690

-451

496.5 %

-14,406

-536

2587.7 %

Operating gain (loss)

10,016

-7,037

-242.3 %

301

-19,335

-101.6 %

Financial expenses

-37,895

-17,125

121.3 %

-105,133

-35,849

193.3 %

Finance income

438

3,987

-89.0 %

7,472

6,612

13.0 %

Financial expenses, net

-37,457

-13,138

185.1 %

-97,661

-29,237

234.0 %

Loss before taxes

-27,441

-20,175

36.0 %

-97,360

-48,572

100.4 %

Deferred income tax and social contribution

14,011

7,793

79.8 %

30,094

19,639

53.2 %

Current income tax and social contribution

-2,507

-2,788

-10.1 %

-4,927

-3,006

63.9 %

Loss for the period

-15,937

-15,170

5.1 %

-72,193

-31,939

126.0 %

Loss attributable to Owners of the Company

-16,045

-15,226

5.4 %

-72,419

-32,065

125.9 %

Non-controlling interests

108

92.9 %

226

126

79.4 %

Balance Sheet

December 31, 2023
(audited)

June 30, 2024
(non-audited)

(in thousands of R$)

Assets

Current assets

250,331

304,179

Cash and cash equivalents

63,742

89,411

Trade and other receivables

148,784

170,326

Recoverable assets

28,058

27,555

Prepayments

5,571

9,871

Other assets

4,176

7,016

Advances to Acquisition

Non-current assets

1,461,233

1,480,788

Restricted Cash

6,403

6,749

Prepayments

1,109

713

Other Assets

Deferred Tax Assets

91,971

122,065

Property, plant and equipment

14,413

20,855

Intangible assets

1,347,327

1,330,396

Total assets

1,711,564

1,784,967

December 31, 2023
(audited)

June 30, 2024
(non-audited)

(in thousands of R$)

Liabilities

Current liabilities

607,374

622,848

Trade and other payables

353,998

374,933

Loans, borrowings and Debentures

36,191

73,527

Liabilities from acquisitions

134,466

99,936

Employee benefits

50,085

47,811

Tax liabilities

18,846

16,991

Lease liabilities

2,056

1,962

Deferred revenue

11,547

7,591

Taxes to be paid in installments

185

Derivative and Financial Instruments

–

Non-current liabilities

215,243

341,236

Liabilities from acquisitions

160,237

187,096

Loans, borrowings

51,605

56,037

Provisions for tax, labor and civil risks

1,721

1,744

Lease liabilities

752

1,834

Employee Benefits

615

1,478

Derivative financial instruments

–

92,757

Taxes to be paid in installments

313

290

Equity

888,947

820,883

Capital

957,525

1,007,522

Reserves

247,464

206,887

Foreign currency translation reserve

3,129

(2,188)

Other components of equity

283

Accumulated losses

(319,591)

(392,010)

Non-controlling interests

137

389

Total equity and liabilities

1,711,564

1,784,967

Indebtness

Interest

December 31, 2023
(audited)

June 30, 2024
(non-audited)

(in thousands of R$)

Working capital

100% CDI+2.51% to 6.55% and 8.60%

69,667

113,730

Debentures

18.16 %

18,129

15,834

Total

87,796

129,564

Cash Flow

2024
(non-audited)

2023
(restated)

2024
(non-audited)

2023
(restated)

(in thousands of R$)

Net cash from (used in) operating activities

18,134

32,758

5,269

132,318

Net cash used in investing activities

-21,078

-14,735

-33,507

-17,438

Net cash from (used in) financing activities

21,459

-31,548

54,793

-69,914

Exchange rate change on cash and cash equivalents

-629

-2,918

-886

-2,630

Net (decrease) increase in cash and cash equivalents

17,886

-16,443

25,669

42,336

Special Note Regarding Non-GAAP Financial Measures

This press release presents certain Non-GAAP financial measures, which are not recognized under IFRS, specifically Non-GAAP Adjusted Gross Profit, Non-GAAP Adjusted Gross Margin, Non-GAAP Adjusted Gross Profit for our SaaS business segment, Non-GAAP Adjusted Gross Profit for our CPaaS business segment, Non-GAAP Adjusted Gross Margin for our SaaS business segment, Non-GAAP Adjusted Gross Margin for our CPaaS business segment, Adjusted EBITDA and Normalized EBITDA. A Non-GAAP financial measure is generally defined as one that purports to measure financial performance but excludes or includes amounts that would not be so adjusted in the most comparable GAAP measure. Non-GAAP financial measures do not have standardized meanings and may not be directly comparable to similarly titled measures adopted by other companies. These Non-GAAP financial measures are used by our management for decision-making purposes and to assess our financial and operating performance, generate future operating plans and make strategic decisions regarding the allocation of capital. We also believe that the disclosure of our Non-GAAP Adjusted Gross Profit, Non-GAAP Adjusted Gross Margin, Non-GAAP Adjusted Gross Profit for our SaaS business segment, Non-GAAP Adjusted Gross Profit for our CPaaS business segment, Non-GAAP Adjusted Gross Margin for our SaaS business segment, Non-GAAP Adjusted Gross Margin for our CPaaS business segment, Adjusted EBITDA and Normalized EBITDA. Flow provides useful supplemental information to investors and financial analysts and other interested parties in their review of our operating performance. Potential investors should not rely on information not recognized under IFRS as a substitute for the IFRS measures of earnings, cash flows or profit (loss) in making an investment decision.

The following table shows the reconciliation for our consolidated Non-GAAP Gross Profit and consolidated Non-GAAP Gross Margin:

Consolidated

2024
(non-audited)

2023
(non-audited)

2024
(non-audited)

2023
(non-audited)

(in thousands of R$)

Gross profit

87,535

70,386

168,392

149,335

(+) Amortization of intangible assets acquired from business combinations

12,654

12,850

25,439

26,361

Non-GAAP Gross Profit(1)

100,189

83,236

193,831

175,696

Revenue

231,159

192,919

443,795

371,966

Gross margin(2)

37.9 %

36.5 %

37.9 %

40.1 %

Non-GAAP Gross Margin(3)

43.3 %

43.1 %

43.7 %

47.2 %

(1) We calculate Non-GAAP Adjusted Gross Profit as gross profit plus amortization of intangible assets acquired from business combinations.
(2) We calculate gross margin as gross profit divided by revenue.
(3) We calculate Non-GAAP Adjusted Gross Margin as Non-GAAP Adjusted Gross Profit divided by revenue.

The following tables shows the reconciliation for the Non-GAAP Gross Profit and Non-GAAP Gross Margin for our
SaaS and CPaaS business segments:

SaaS Segment

2024
(non-audited)

2023
(non-audited)

2024
(non-audited)

2023
(non-audited)

(in thousands of R$)

Gross profit

29,871

29,144

60,440

62,060

(+) Amortization of intangible assets acquired from business combinations

12,654

12,850

25,439

26,361

Non-GAAP Gross Profit(1)

42,525

41,994

85,879

88,421

Revenue

77,977

67,467

154,797

136,049

Gross margin(2)

38.3 %

43.2 %

39.0 %

45.6 %

Non-GAAP Gross Margin(3)

54.5 %

62.2 %

55.5 %

65.0 %

(1)    We calculate Non-GAAP Adjusted Gross Profit for our SaaS business segment as gross profit for our SaaS business segment plus amortization of intangible assets acquired from business combinations for our SaaS business segment.
(2)    We calculate gross margin for our SaaS business segment as gross profit for our SaaS business segment divided by revenue of our SaaS business segment.
(3)    We calculate Non-GAAP Adjusted Gross Margin for SaaS business segment as Non-GAAP Adjusted Gross Profit for our SaaS business segment divided by revenue for our SaaS business segment.

CPaaS Segment

2024
(non-audited)

2023
(non-audited)

2024
(non-audited)

2023
(non-audited)

(in thousands of R$)

Gross profit

57,652

41,241

107,952

87,275

(+) Amortization of intangible assets acquired from business combinations

Non-GAAP Gross Profit(1)

57,652

41,241

107,952

87,275

Revenue

153,182

125,455

288,998

235,917

Gross margin(2)

37.6 %

32.9 %

37.4 %

37.0 %

Non-GAAP Gross Margin(3)

37.6 %

32.9 %

37.4 %

37.0 %

(1)    We calculate Non-GAAP Adjusted Gross Profit for our CPaaS business segment as gross profit for our CPaaS business segment plus amortization of intangible assets acquired from business combinations for our CPaaS business segment.
(2)    We calculate gross margin for our CPaaS business segment as gross profit for our CPaaS business segment divided by revenue of our CPaaS business segment.
(3)    We calculate Non-GAAP Adjusted Gross Margin for CPaaS business segment as Non-GAAP Adjusted Gross Profit for our CPaaS business segment divided by revenue for our CPaaS business segment.

The following table shows the reconciliation for our Adjusted EBITDA and Normalized EBITDA:

2024
(non-audited)

2023
(non-audited)

2024
(non-audited)

2023
(non-audited)

(in thousands of R$)

Loss for the period

-15,937

-15,170

-72,193

-31,939

Current and Deferred Income Tax

-11,504

-5,005

-25,167

-16,633

Financial expenses, net

37,457

13,138

97,661

29,237

Depreciation and Amortization

23,582

21,935

46,379

42,068

Adjusted EBITDA(1)

33,598

14,898

46,680

22,733

Earn-outs

-80

–

– 10,161

Normalized EBITDA(2)

33,678

14,898

56,841

22,733

(1) We calculate Adjusted EBITDA as loss for the period adjusted by income tax and social contribution (current and deferred), financial expenses, net, depreciation and the goodwill impairment.
(2) We calculate Normalized EBITDA as the Adjusted EBITDA adjusted by non-cash impacts from earn-out adjustments.

View original content:https://www.prnewswire.com/news-releases/zenvia-reports-q2-2024-and-h1-2024-results-302239975.html

SOURCE Zenvia

Technology

139th Canton Fair Phase 3 Advances Toward a Better Life with New and Strengthened Product Zones

Published

49 minutes ago

May 3, 2026

GUANGZHOU, China, May 3, 2026 /PRNewswire/ — The 139th China Import and Export Fair (Canton Fair) has rolled out nine newly established product zones. Phase 3 features an expanded and upgraded Intelligent Healthcare zone and the inaugural presentation of a Functional & Technical Fabrics zone.

The upgraded Intelligent Healthcare zone brings together 50 companies presenting a full spectrum of intelligent medical solutions, spanning AI-powered diagnostics, surgical robotics, and next‑generation eldercare technologies. Exhibits highlight how medical devices are becoming smaller, more precise, and increasingly non‑invasive. Capsule endoscopy systems demonstrate how gastrointestinal screening can be completed without discomfort, while AI‑enabled traditional Chinese medicine analyzers compress the inspection and inquiry process into minutes. Wearable glucose monitors make chronic disease management easier and more convenient.

Robotic technologies play a prominent role as well. Endoscopic and orthopedic surgical robots showcase enhanced precision through integrated human‑machine coordination, while bionic prosthetic hands use non‑invasive myoelectric sensing to independently control each finger. Intelligent rehabilitation systems, including lower‑limb exoskeletons and hand‑training devices, provide consistent support for patients recovering mobility. Companion‑style eldercare robots, equipped with monitoring and telemedicine functions, signal the rise of integrated home‑based health services.

The debuting Functional & Technical Fabrics zone highlights how the traditional textile industry is moving toward higher-end and smarter products. Exhibitors present materials that combine multi‑layered performance with intelligent responsiveness. Textiles featuring temperature‑regulating fibers, phase‑change materials, and light‑ or heat‑sensitive color‑shifting effects illustrate how fabrics are evolving into adaptive platforms capable of responding to environmental conditions.

Sustainability emerges as a defining theme. Bio‑based fibers, degradable films, recycled polyester, and organic cotton reflect a shift from isolated eco‑products toward full‑chain green manufacturing. High‑performance outdoor and protective applications further shape the narrative. Materials engineered for waterproof breathability, UV resistance, flame retardancy, and long‑term durability address rising demand across sportswear, professional protection, and medical environments. Smart textiles with embedded health‑monitoring modules demonstrate how apparel is beginning to function as a continuous wellness interface.

Both technology‑driven healthcare and advanced textiles are converging around a shared pursuit of a better life. As these advancements continue to evolve, they reflect a manufacturing landscape increasingly shaped by innovation, resilience, and a commitment to improving everyday living.

For pre-registration, please click: https://buyer.cantonfair.org.cn/register/buyer/email?source_type=16

View original content to download multimedia:https://www.prnewswire.com/news-releases/139th-canton-fair-phase-3-advances-toward-a-better-life-with-new-and-strengthened-product-zones-302760704.html

SOURCE Canton Fair

Technology

CupidFeel Insights Show How Shared Interests Affect Initial Connection Outcomes

Published

2 hours ago

May 3, 2026

New behavioral insights from CupidFeel offer a carefully considered look at how shared interests influence whether an initial connection on a dating platform is sustained or abandoned in those first critical exchanges.

GIBRALTAR, May 3, 2026 /PRNewswire-PRWeb/ — The findings by CupidFeel are not dramatic, but they are telling. People who referenced a shared interest — whether a genre of music, a type of cuisine, a sport, a creative practice, or even a shared discomfort with small talk — within the first few exchanges of a new conversation were found to be measurably more likely to continue that conversation beyond the initial contact window. The effect was not uniform across all interest categories; certain types of shared interest appeared to carry more relational weight than others.

It was also observed by CupidFeel that the timing of when shared interests entered a conversation mattered. Connections where common ground was discovered organically — through the natural flow of exchange rather than prompted by a profile field or a direct question — showed stronger indicators of sustained interest. The discovery, in other words, carried more meaning when it felt like something found rather than something declared.

Among the most quietly striking findings in the CupidFeel data was the role of specificity. Broad shared categories — “we both like travel,” “we both enjoy cooking” — were associated with polite, often brief exchanges that rarely extended past pleasantries. But when specificity entered the picture — when one person mentioned a particular documentary that had stayed with them, or a city they had visited and could not stop thinking about — the conversational energy shifted. Something opened up.

In a CupidFeel review of trends in profile engagements, those whose profiles reflected specific, idiosyncratic interests — rather than broadly appealing ones — also showed higher rates of receiving first messages, a finding that runs gently counter to the instinct many people have to present themselves in the most universally appealing terms possible.

What seemed to matter most was not the quantity of overlap but whether the overlap that existed was felt — whether it produced a sense of being seen in some particular, non-generic way. A CupidFeel review of early conversation patterns suggests that a single deeply resonant shared interest may be more generative for early connection than a long list of surface-level commonalities that, taken together, feel more like a demographic profile than a person.

About CupidFeel

CupidFeel is an online dating platform built around the belief that meaningful connections begin with emotional honesty and the willingness to let a conversation go somewhere real. It came into being for people who are less interested in the mechanics of dating and more drawn to the possibility of something that feels grounded — exchanges that move at their own pace, guided by genuine curiosity rather than performance.

A CupidFeel review of its own design principles returns consistently to the same question: what does it take for a first message to feel like it might be worth the journey? The platform makes room for the kind of interaction that doesn’t always have a clear destination but feels, from the first exchange, like something real. CupidFeel is a place where the unexpected is not something to be managed, but something to be welcomed.

Media Contact

Timothy Albers, CupidFeel, 1 14845691657, smm@cupidfeel.com, https://cupidfeel.com/

View original content:https://www.prweb.com/releases/cupidfeel-insights-show-how-shared-interests-affect-initial-connection-outcomes-302759951.html

SOURCE CupidFeel

Technology

Las Vegas Review-Journal Launches VegasBusiness, a New Multiplatform Business Brand Serving Southern Nevada Leaders

Published

3 hours ago

May 3, 2026

LAS VEGAS, May 3, 2026 /PRNewswire/ –The Las Vegas Review Journal today announced the launch of VegasBusiness, a new multiplatform brand designed to deliver authoritative reporting, analysis, and insight to Southern Nevada’s business leaders and decisionmakers.

VegasBusiness debuts with a biweekly print section distributed in the Sunday Las Vegas Review Journal, a new digital hub at VegasBusiness.com, a weekday business email newsletter, and a bi monthly podcast. Together, the platforms create the most comprehensive local business news and intelligence offerings in the Las Vegas market.

Vegas Business, powered by the state’s largest and most experienced business reporting team, focuses on the people, companies, and forces shaping Southern Nevada’s economy, including gaming and hospitality, real estate development, technology, finance, logistics, and small business.

“Las Vegas is one of the fastest evolving business markets in the country, and its leaders need timely, trustworthy intelligence to compete and grow,” Keith Moyer, publisher and editor of the Las Vegas Review Journal, said. “VegasBusiness expands our business journalism across platforms and delivers deeper insight, greater frequency, and broader reach for Southern Nevada’s decision makers.”

Expanded Business Coverage Across Platforms

VegasBusiness features business coverage designed for how executives consume news today—through print, digital, email, audio, video, and social channels.

Editorial franchises include CSuite Insider, featuring executive interviews; Building Las Vegas, with in depth reporting on major projects and deals; Innovation, spotlighting people and ideas driving change; Price Points, examining data and consumer trends; Small Business, highlighting enterprising local companies; and a curated Calendar of business events and conferences.

“We created this section to provide Las Vegas business leaders with practical, locally grounded intelligence so t hey can make faster, more informed decisions on growth, talent, and regulation,” Erin Edgemon, business editor of the Review Journal, said. “VegasBusiness is designed to help business leaders understand what’s happening in the economy, why it matters, and how it impacts their organizations and communities.”

A Premium Environment for Advertisers

In addition to expanded editorial coverage, VegasBusiness provides a new advertising and sponsorship platform for brands seeking to reach business decision makers in Southern Nevada. The brand offers integrated opportunities across print, digital, newsletters, podcasts, video, social media, and events, supported by advanced audience targeting and measurement.

“VegasBusiness gives advertisers access to the largest concentration of local business decision- makers in the market,” Michael LaBonia, senior vice president of sales for the Las Vegas Review Journal, said. “It’s a high impact, data driven platform that connects brands with influence, intent, and measurable results.”

Availability

VegasBusiness Magazine: Biweekly, Sundays in the Las Vegas Review JournalDigital: 24/7 at VegasBusiness.com**Newscast:** Weekday segment mornings on 7@7 a.m.**Newsletter:** Featured in the weekday Business Brief

Additional information is available at VegasBusiness.com.

Since 1909, the Las Vegas Review-Journal has been Nevada’s comprehensive media leader. Over the years, it has transformed from an award-winning newspaper that delivers local and community news and spans the globe with far-reaching topics and coverage. The Review-Journal has forged into multimedia and digital platforms through its website, Reviewjournal.com, which includes a network of niche publications, breaking news, e-newsletters, customized content, custom printing, a production studio, and more to meet the specific needs of readers and advertisers alike.

Media Contact

Wanda English Blair, Vice President of Marketing
(702) 383-0223
wblair@reviewjournal.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/las-vegas-review-journal-launches-vegasbusiness-a-new-multiplatform-business-brand-serving-southern-nevada-leaders-302760627.html

SOURCE Las Vegas Review-Journal