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Consumers Are Willing to Spend 51% More with Retailers They Trust, According to New Forter Report

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2 years ago

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The report reveals challenges remain for retailers to unlock the full Trust Premium

NEW YORK, Oct. 2, 2024 /PRNewswire/ — Forter, the Trust Platform for digital commerce, today published the 2024 Trust Premium Report which explores the evolving relationship between consumer shopping habits and brand trust. For the second year in a row, the report found consumers still place a significant premium on trust – on average, spending 51% more with trusted retailers – based on 2,000 survey respondents in the U.S. and U.K.

Despite the impressive “Trust Premium” uplift, consumers surveyed in the U.S. and U.K. ranked their overall trust in online brands a 7/10 – down slightly from 8/10 in Forter’s 2023 Consumer Trust Premium Report. Trust is critical for consumers and, while many factors influence trust, online experience is a crucial component – from account creation and authentication to shipping and returns, loyalty programs and more.

“The digital experience impacts trust more than retailers may think, whether with complicated check-outs, unfriendly policies, or other shopper friction,” said Michael Reitblat, CEO and co-founder, Forter. “By treating their shoppers like people – instead of bots or bad actors – retailers can secure higher average order values and stronger customer lifetime value.”

Friction has a Hidden Cost
Many retailers use friction to validate good shoppers – and keep fraudsters at bay. But the report found that friction continues to cost retailers money at alarming rates. Seventy-eight percent of consumers surveyed admit they will likely abandon their online shopping carts if the process is too difficult or time-consuming.

Friction-filled experiences, particularly with complicated shipping and return policies, can erode trust in brands, driving customers away. Ninety-five percent of consumers surveyed said that shipping policies are important in deciding where to shop, with 53% abandoning their purchase in the last three months due to restrictive shipping policies. The same goes for returns: 89% said that return policies are important, with 22% admitting they’ve abandoned a purchase due to restrictive policies.

Loyal to Loyalty Programs 
The report also found that, despite consumers seeking loyalty programs from their favorite brands, their trust is eroded by security issues with these perks. Seventy-two percent of consumers surveyed agreed that loyalty programs influence where they shop, yet just under 1 in every 5 has been the victim of loyalty abuse – having their online points/rewards stolen – in the last three months.

Retailers attempting to drive customer lifetime value through their loyalty programs must invest in securing and protecting customer accounts to ensure bad actors aren’t taking advantage.

Holiday Shopping Stress Test 
The holiday shopping season will be a stress test for retailers – those able to maintain trust with consumers will secure more wallet share. According to the report, nearly half (48%) of consumers surveyed will spend the same or more on online holiday shopping in 2024, with 48% planning to use buy now, pay later (BNPL) for their purchases. The question isn’t whether consumers will shop this holiday season, but where and how they will choose to spend their money.

“Brands are future-proofing their businesses to thrive in an uncertain economic environment with unpredictable consumer behavior,” said Reitblat. “One of the biggest changes they can make is to invest in knowing who their good customers are so that they can deliver tailored experiences and build lifetime value through mutual trust.”

To read the full 2024 Trust Premium Report, visit: https://explore.forter.com/2024-trust-premium-report.

Methodology
The research was conducted by Opinion Matters in June 2024. The survey gathered responses from 2,000 adults aged 18+ who have at least two active online eCommerce accounts and shopped online at least once in the last three months in the UK and USA. There were 1,000 respondents from each territory.

About Forter
Forter is the Trust Platform for digital commerce. We make accurate, instant assessments of trustworthiness across every step of the buying journey. Our ability to isolate fraud and protect consumers is why Nordstrom, Instacart, Priceline and leaders across industries have trusted us to process more than $1 trillion in transactions. Our deep understanding of identity and use of automation helps businesses prevent fraud, maximize revenue and deliver superior experiences for their consumers.

About Opinion Matters
Opinion Matters is an award-winning insight agency. Their consultants create bespoke market research solutions for businesses, organizations, and agencies worldwide. They are experts in creating concepts, implementing and managing projects, analyzing results and reporting. The agency operates internationally, offering highly targeted niche panels that are more pertinent to specialist audiences and media requirements. Generic samples are also available.

Opinion Matters abides by and employs members of the Market Research Society and follows the MRS code of conduct and ESOMAR principles. Opinion Matters is also a member of the British Polling Council.

Media contact:
forter@missionnorth.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/consumers-are-willing-to-spend-51-more-with-retailers-they-trust-according-to-new-forter-report-302264830.html

SOURCE Forter

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Chaberton Energy RFP Seeks Farming Partners for two Maryland Agrivoltaics Projects

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38 minutes ago

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April 23, 2026

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Agrivoltaics co-locates solar facilities and agricultural activity while creating access to lower-cost energy for community members during a time of spiking prices.

Chaberton is partnering with Okovate Sustainable Energy to select farmers for the Montgomery County, Md., projects.

ROCKVILLE, Md., April 23, 2026 /PRNewswire/ — Chaberton Energy invites Maryland farmers to respond to two requests for proposal (RFPs) to farm up to 27 acres of land in Montgomery County as part of an agrivoltaics initiative. Agrivoltaics is the practice of co-locating solar power projects with farming activities.

This opportunity will provide selected farmers with access to land at no cost as well as compensation for vegetation management at the site. Chaberton is working with Okovate Sustainable Energy to solicit and evaluate proposals from farmers interested in using the land under and between the projects’ rows of solar panels for crop farming and/or animal grazing.

The RFPs come at a time when Maryland imports more than 40% of its electricity, leaving ratepayers exposed to volatile wholesale prices. These projects bring distributed solar closer to the communities that need it most, providing lower-cost energy to nearly 1,000 local households while supporting agricultural businesses in the area.

“These projects are among Montgomery County’s first agrivoltaics projects,” said Ryan Boswell, vice president of development for Chaberton Energy. “Everybody benefits when farmers, communities, local governments and energy developers work together toward a shared set of goals.”

The solar projects align with Maryland’s renewable energy and agricultural sustainability goals. Selected farmers will develop tailored farming plans for each site and seek the required review from the Montgomery County Office of Agriculture.

“Together we’re building out the energy network we need while keeping agricultural land productive,” said Miles Braxton, CEO and co-founder of Okovate. “This is an opportunity to provide land access to local farmers looking to expand or start their operations, while also leasing land for solar that helps meet the growing energy demand.”

Chaberton Solar Sugarloaf in Dickerson, Md., will have a generating capacity of 5.23 megawatts. It spans 19 acres, with 16 acres covered by the solar array and a 3-acre buffer zone. Approximately 10 acres of land in between solar panel rows and a total of 13 acres are available for agricultural use.

Chaberton Solar Ramiere in Poolesville, Md., is a 3.88 megawatt project spanning 11 acres, with approximately 8 acres covered by the solar array and a 2-acre buffer zone. Approximately 5 acres of land in between solar panel rows and a total of 7 acres are available for agricultural use.

Farmers or agricultural operators responding to the RFPs must submit a proposal that provides a clear vision for how they will utilize one or both agrivoltaics sites and outlines their approach to vegetation management, agricultural production and sustainable practices. Complete information as well as application forms are available at chaberton.com/RFP26.

About Chaberton Energy
Chaberton Energy is a public benefit corporation developing community-scale energy projects, with a focus on distributed solar and battery energy storage. A national developer with roots in the communities it serves, Chaberton is a two-time Inc. 5000 awardee, ranking in 2025 as the No. 53 fastest-growing private company in America and the No. 2 energy company on the list. With a commitment to creativity, excellence, and humanity, Chaberton’s team develops distributed solar and battery energy storage projects that improve grid reliability and resilience while lowering electricity costs for community members and businesses.

Media Contact
Lia Morrison 
lia.morrison@chaberton.com 
412-573-9095

View original content to download multimedia:https://www.prnewswire.com/news-releases/chaberton-energy-rfp-seeks-farming-partners-for-two-maryland-agrivoltaics-projects-302752253.html

SOURCE Chaberton Energy

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Empire Asset Finance Adds Katharine Rudzitis as Vice President, Direct Originations

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38 minutes ago

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April 23, 2026

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Empire Asset Finance, LLC (“Empire”) has added Katharine Rudzitis as Vice President, Direct Originations, further expanding the firm’s direct origination capabilities as it continues to scale its equipment finance platform serving middle-market, private equity-sponsored, and non-sponsored companies.

NEW YORK, April 23, 2026 /PRNewswire-PRWeb/ — Empire Asset Finance, LLC (“Empire”) has added Katharine Rudzitis as Vice President, Direct Originations, further expanding the firm’s direct origination capabilities as it continues to scale its equipment finance platform serving middle-market, private equity-sponsored, and non-sponsored companies.

Rudzitis brings more than a decade of experience originating and executing asset-backed transactions for North American businesses. She partners closely with corporate borrowers, private equity sponsors, and advisors to deliver flexible, tailored equipment financing solutions across a wide range of company stages and credit profiles.

Prior to joining Empire, Rudzitis spent ten years at Macquarie Group, where she focused on providing equipment finance solutions for clients across the manufacturing, industrial, commodity, and technology sectors.

“Katharine brings deep experience navigating complex equipment and asset-backed transactions and a thoughtful, solutions-oriented approach to serving middle-market clients,” said Rick Rockhold, CEO of Empire. “She understands how to deliver flexible capital solutions that align with sponsor and borrower objectives, and we are excited to have her join Empire as we continue to grow our direct origination platform.”

“Her institutional background and disciplined approach to sourcing and executing transactions are highly aligned with how we operate,” said Mike Miroshnikov, Chief Operating Officer and Chief Credit Officer of Empire. “Katharine brings a strong ability to navigate complex situations, combined with a structured, process-driven mindset that supports consistency and high-quality outcomes across a wide range of client needs.”

In her role, Rudzitis will focus on expanding Empire’s direct origination efforts and deepening relationships with private equity sponsors, corporate borrowers, and advisors.

Rudzitis holds a BA in Mathematics, English, and Classics from Amherst College.

About Empire Asset Finance, LLC

Empire Asset Finance, LLC is a direct private credit lender focused on mid-to large-ticket equipment financing solutions for underserved middle-market companies. Backed by Arena Investors LP, Empire delivers flexible capital structures, white-glove service, and technology-driven execution that empowers businesses to grow while preserving liquidity.

About Arena Investors, LP

Arena Investors, LP is a global institutional asset manager founded in 2015 by Daniel Zwirn, a veteran investor with over two decades of experience building alternative asset platforms. Arena is a global multi-strategy investment firm with approximately $4.6 billion of assets under management and programmatic capital as of June 30, 2025. The firm is a subsidiary of Arena Investors Group Holdings (“AIGH”). AIGH, along with its affiliate, Ceres Life Insurance, comprises the Westaim Corporation (TSXV: “WED”), an integrated asset management and life insurance and annuity provider.

Media Contact

Rick Rockhold, Empire Asset Finance, LLC, 1 7189643439, rrockhold@empireassetfinance.com, http://www.empireassetfinance.com/ 

View original content:https://www.prweb.com/releases/empire-asset-finance-adds-katharine-rudzitis-as-vice-president-direct-originations-302751354.html

SOURCE Empire Asset Finance, LLC

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OverActive Media to Host Fourth Quarter 2025 Conference Call

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38 minutes ago

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April 23, 2026

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TORONTO, April 23, 2026 /CNW/ – OverActive Media Corp. (“OverActive” or the “Company”) (TSXV: OAM) (OTC: OAMCF) (WKN: A3CSPU) (FSE: 0RB), a global digital media, esports and entertainment company for today’s generation of fans will report its fourth quarter 2025 results after market close on Tuesday, April 28, 2026. The Company will hold a conference call the following day, call hosted by Adam Adamou, CEO and Co-Founder.

WHAT: Q4 2025 Earnings Conference Call

WHEN: Wednesday, April 29, 2026, at 9:00 a.m. ET
Please connect at least 15 minutes before the conference call.

PARTICIPANT INFORMATION

To join the conference call without operator assistance, you may register and enter your phone number at https://emportal.ink/4tu24C0 to receive an instant automated callback. 

You can also dial directly to be entered into the call by an operator.

Call Details: 416-945-7677 or 1-888-699-1199

The conference call will be webcast live in its entirety at 9:00 a.m. ET at https://app.webinar.net/lqrNZlWd29V, and it will be archived for three months.

Links to SEDAR filings and press releases are available on the investor website at https://overactivemedia.com/pages/filings. 

TELEPHONIC REPLAY

Call Details: 289-819-1450 or 1-888-660-6345
Encore Replay Entry Code: 96797 #
Encore Replay Expiration Date: Wednesday, May 6, 2026

About OverActive Media

OverActive Media Corp. (TSXV: OAM) (OTC:OAMCF) (WKN:A3CSPU) (FSE:0RB) is headquartered in Toronto, Ontario, with operations in Madrid, Spain and Berlin, Germany, is a premier global esports and entertainment company for today’s generation of fan. OverActive Media owns team franchises in professional esports leagues, including the Call of Duty League, operating as the Toronto KOI, the League of Legends EMEA Championship (LEC), operating as Movistar KOI, operating as Movistar KOI in other professional esports leagues and competitions. OverActive also operates ActiveVoices, an AI-driven content localization and monetization platform that enables creators and brands to expand their audiences globally and unlock new revenue streams through automated translation, dubbing, and distribution.

Neither the TSXV nor its Regulation Services Provider (as that term is defined in the policies of the TSXV) accepts responsibility for the adequacy or accuracy of this release.

SOURCE Overactive Media Corp.

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