Technology

Funnel now powered with leading Generative AI

Published

2 years ago

October 16, 2024

Generative AI and large language models provide even more conversational answers for the AI solution trusted by 8 of top 25 multifamily owners and managers

TAMPA, Fla., Oct. 16, 2024 /PRNewswire/ — Funnel Leasing, the best AI-infused multifamily CRM, today announced a new product enhancement on the popular Virtual Assistant (VA) AI solution: Generative AI-powered virtual assistant. Funnel clients can now leverage generative AI to conversationally answer renters’ questions which gives their teams a hand, provides an excellent renter experience, and improves their margins.

Traditionally, multifamily operators have been forced to: rely on AI without a proven CRM as a source of truth and next steps for teams, let questions go unanswered, staff and train a large team to answer questions, or outsource to a third party. These options provide an expensive, sub-par experience for renters or overwhelm teams with the volume of follow-up needed. Good news: those days are in the past and the multifamily AI trusted by 8 of the top 25 leading and largest property managers just got generative AI superpowers. The Virtual Assistant that’s been improving customer experiences, saving agents time, and boosting conversions for years, is now backed by cutting-edge generative AI technology. Funnel’s new AI Assistant utilizes a leading large language model (LLM) to answer complex questions in a personalized and conversational way.

“Funnel’s Virtual Assistant gave our teams a hand since day one, when we rolled it out. The addition of Generative AI makes the Virtual Assistant more conversational and allows it to suggest responses for agents to questions that it wouldn’t normally handle,” Sarah Allwardt, Director of Marketing and Resident Experience, Kane Realty Corporation (KRC), a real estate development and management company known for its nearly 50-year history of creating many of Greater Raleigh’s favorite places to gather, work, and live. “This increased functionality provides renters with a better, more personalized experience, which we believe will increase our conversion metrics. All while still automatically updating renter preferences and information in the CRM, allowing for a smooth handoff to our on-site teams.”

Benefits

Backed by cutting-edge generative technology: Utilizes a large language model (LLM) to answer complex questions in a personalized and conversational way. Transparent communication: Built directly into Funnel’s CRM and your team’s workflows. No black box communication. Funnel’s AI gives agents visibility into the messages the AI is sending.Automatically parses conversations and populates the guest card: The AI automatically adds renter and resident preferences to their single renter-centric® guest card.Clean handoffs: When it’s time to hand off to the human team, AI seamlessly hands the nurtured lead over for teams to do what they do best: provide empathetic customer service. Because AI is ingrained into Funnel’s CRM these tasks are automatically created in the CRM guiding the team on what actions to take next to achieve business goals.Boosts your conversions: Speedily responding to inquiries, booking tours, and recommending sister properties that are a better fit for the inquiring renter based on their budget, preferences, and move-in date.Auto-draft message responses for leasing agents. Provide time-saving suggested responses for questions that other AI solutions wouldn’t traditionally handle with Funnel’s Virtual Assistant Suggestions.Say goodbye to listening to long calls and reading through lengthy transcriptions: Save your teams’ time by transcribing and summarizing calls and quickly giving your team the most important information. Perfect for an escalation where a Property Manager needs to get up to speed quickly before speaking to a resident.

“Conversations about choosing a new home are emotional, meaningful, and require a high touch. This investment into generative AI makes these interactions more conversational so that renters feel supported at every step of their customer journey,” said Tyler Christiansen, CEO, Funnel. “Because our AI is built to work in tandem with our CRM as a true virtual assistant, onsite and centralized teams finally have visibility to all communication with each prospect and resident, unlike other solutions that first developed AI products siloing important communication outside the CRM. As large language models have sped up AI iteration it becomes abundantly clear that AI needs to be built into a proven CRM to be transformational in multifamily.”

About Funnel
Funnel provides a win to three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who demand a better customer experience. Funnel’s AI and automation-infused CRM is the enterprise-grade solution industry leaders, owners, and operators trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric® platform can provide. We call it Renter Management Software; our clients call it the new operating model.

Media Contact:

Funnel
Hannah O’Leary, Sr. Manager Corporate Communications
hannah.oleary@funnelleasing.com

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SOURCE Funnel

Technology

Asian Hall of Fame Heritage Gala Highlights Impactful Legacy

Published

9 hours ago

May 13, 2026

Benefit supported Women In Tech, Entertainment, Science & Sports Scholars

LOS ANGELES, May 13, 2026 /PRNewswire/ — Global ambassador Asian Hall of Fame highlighted positive messages of interracial synergy with its Heritage Gala on May 1, 2026 at the iconic Biltmore Los Angeles. CBS LA Anchor Suzie Suh served as Master of Ceremonies of the festive Asian Heritage Month celebration brought to life by vibrant heritage costumes representing Asia, Latin America, and the U.S. Virgin Islands. The intergenerational benefit funded Women In Tech, Entertainment, Science & Sports (WinTESS) scholarships for 103 applicants from all racial backgrounds.

Guests from California, Washington, Oregon, Hawaii, and New York applauded the Class of 2026 Official Announcement, including Asian Hall of Fame’s first-ever Major League Baseball Inductee Hideo Nomo, nominated by the Los Angeles Dodgers, and DTLA muralist Robert Vargas as Goodwill Ambassador.

Dedicated San Marino philanthropist and Board of Governors Chairwoman Melinda Rogers was honored as the 2026 Woman of the Year, with a moving speech presented by her younger brother William Rogers. Chairwoman Rogers highlighted the endearing impact of family, and delighted audiences with her custom Korean hanbok, designed alongside Anna Kim at her Koreatown boutique.

Distinguished philanthropist Loida Nicolas Lewis (Inductee 2007) shared an inspiring fireside chat with stories of family legacy and community empowerment. Guests received commemorative autographed memoirs, and complimentary gifts from Nan Yang Delight and SUP. Inductees in attendance were Marc Anthony Nicolas, Kristen Lui, incoming Inductees Kitty Lo and Maggie Tseng, Official Design Partner of the 2026 Season.

The dramatic Heritage Costume Show, sponsored by Meridien Vacation Homes, presented pageant holders including a Rose Pageant Princess, Miss Asia USA, Miss Teen Latina Global, Hi-Teen USA, Miss International U.S. Virgin Islands, Miss Taiwanese American, and Mrs. Asia Glamour.

Maki Mae performed from her upcoming album release with pianist Jason Lo and cellist Ryan Phipps. Walter Nishinaka and Los Angeles Taiko Collective kicked off raffle drawings, including an 18-carat gold ring donated by long-standing supporter Vartan Kazanjian, owner of Estate Jewelers of South Pasadena.

ABOUT ASIAN HALL OF FAME
Established in 2004, Asian Hall of Fame strengthens interracial synergy by advancing mainstream recognition of Asian and Native legacy. Inductees include Connie Chung, Kristi Yamaguchi, Margaret Cho, amongst others. Contact: press@asianhalloffame.org, (626) 600-9418, www.asianhalloffame.org.

View original content to download multimedia:https://www.prnewswire.com/news-releases/asian-hall-of-fame-heritage-gala-highlights-impactful-legacy-302771594.html

SOURCE Asian Hall of Fame

Technology

Notice of Data Privacy Incident

Published

9 hours ago

May 13, 2026

MOUNT STERLING, Ill., May 13, 2026 /PRNewswire/ — Brown County

Brown County, Illinois provides notice of a data privacy incident involving personal information of certain county constituents and staff.

What Happened? On April 3, 2025, we received alerts of unusual activity in one of our email accounts. We launched an immediate investigation, and retained independent cyber incident response specialists to assist. The investigation determined that two email accounts experienced unauthorized access. We have no evidence of fraud or identity theft from this incident.

What Information Was Involved. The information involved varied by individual, and may have included a first and last name along with a Social Security number, driver’s license number, government issued identification number, medical information, or health insurance information.

What We Are Doing. In addition to the above, we are offering complimentary credit monitoring and identity protection services to individuals whose Social Security numbers were believed to be involved.

What You Can Do. Generally, it is best practice to remain vigilant for incidents of identity theft and fraud from any source by reviewing your account statements and credit reports for suspicious activity and errors. If you discover any suspicious or unusual activity, promptly contact your financial institution or service provider.

Individuals are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian, and Equifax. To order a free credit report, visit www.annualcreditreport.com or call 1-877-322-8228.

Individuals may further learn about identity theft, fraud alerts, credit freezes, and the steps to take to protect personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or state Attorneys General. The FTC encourages those who discover that their information has been misused to file a complaint with them. It may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.

For More Information, you may contact us at 1-800-405-6108, Monday through Friday, 8:00 a.m. to 8:00 p.m. EST for further assistance.

View original content:https://www.prnewswire.com/news-releases/notice-of-data-privacy-incident-302771596.html

SOURCE Kennedys CMK LLP

Technology

SharkNinja Set to Join S&P MidCap 400; Flowers Foods and F&G Annuities & Life to Join S&P SmallCap 600

Published

9 hours ago

May 13, 2026

NEW YORK, May 13, 2026 /PRNewswire/ — S&P Dow Jones Indices will make the following changes to the S&P MidCap 400, S&P SmallCap 600:

SharkNinja (NYSE: SN) will replace Flowers Foods Inc. (NYSE: FLO) in the S&P MidCap 400, and Flowers Foods will replace CSG Systems Intl Inc. (NASD: CSGS) in the S&P SmallCap 600 effective prior to the opening of trading on Monday, May 18. NEC Corporation (TSE: 6701) is acquiring CSG Systems Intl in a deal expected to close soon, pending final closing conditions.F&G Annuities & Life Inc. (NYSE: FG) will replace Mister Car Wash Inc. (NASD: MCW) in the S&P SmallCap 600 effective prior to the opening of trading on Tuesday, May 19. Leonard Green & Partners L.P. is acquiring Mister Car Wash in a deal expected to close soon, pending final closing conditions.

Following is a summary of the changes that will take place prior to the open of trading on the effective date:

Effective Date

Index Name

Action

Company Name

Ticker

GICS Sector

May 18, 2026

S&P MidCap 400

Addition

SharkNinja

Consumer Discretionary

May 18, 2026

S&P MidCap 400

Deletion

Flowers Foods

FLO

Consumer Staples

May 18, 2026

S&P SmallCap 600

Addition

Flowers Foods

FLO

Consumer Staples

May 18, 2026

S&P SmallCap 600

Deletion

CSG Systems Intl

CSGS

Industrials

May 19, 2026

S&P SmallCap 600

Addition

F&G Annuities & Life

Financials

May 19, 2026

S&P SmallCap 600

Deletion

Mister Car Wash

MCW

Consumer Discretionary

ABOUT S&P DOW JONES INDICES

S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets.

S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit www.spglobal.com/spdji/en/.

FOR MORE INFORMATION:

S&P Dow Jones Indices
index_services@spglobal.com

Media Inquiries
spdji.comms@spglobal.com

View original content:https://www.prnewswire.com/news-releases/sharkninja-set-to-join-sp-midcap-400-flowers-foods-and-fg-annuities–life-to-join-sp-smallcap-600-302771602.html

SOURCE S&P Dow Jones Indices