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Stater Bros. Markets Boosts Customer Experience by Optimizing Delivery Operations with Flybuy

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SoCal grocery chain has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in unwanted delivery driver walk-ins.

SAN BERNARDINO, Calif. and WASHINGTON, Nov. 13, 2024 /PRNewswire-PRWeb/ — Stater Bros. Markets, Southern California’s iconic grocery chain, has partnered over the last two years with Flybuy, the leading omnichannel location platform, to optimize its third-party delivery operations. This collaboration aims to improve the delivery experience for all parties involved. Stater Bros. has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in delivery driver walk-ins.

“Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins.”

Reducing Delivery Time and Handoff Efficiency

Stater Bros. is using Flybuy Delivery to ensure a faster handoff between its staff and delivery drivers to reduce overall wait times for customers. Just like customer pickups, Stater Bros. store teammates now receive accurate delivery driver ETA and complete visibility into the delivery driver’s journey. This insight helps Stater Bros. deliver a quicker and better experience to their delivery customers.

Minimizing Driver Disruptions

Flybuy’s advanced tools also help staff address common pain points like delivery drivers entering staging areas and prematurely grabbing incomplete orders (ie., only “1 of 2”). Such behaviors are not only disruptive to the staff and overall delivery flow, but ultimately to the customer receiving the delivery order on time due to delayed or inaccurate drop-off. Knowing when a delivery driver is “Nearby,” “Arrived,” and “Waiting” helps staff prevent these driver behaviors in that they can package up the order in advance and then greet the driver as they walk into the pickup area.

Decreased Error Costs

By leveraging Flybuy’s innovative technology to streamline the delivery process, Stater Bros. has improved its delivery order accuracy and efficiency. This means that by reducing operational errors and third-party delivery driver mistakes, Stater Bros. is minimizing delivery-related refund costs due to missing or wrong items. In addition, customers are receiving their orders faster and without error, leading to a higher level of customer satisfaction.

“Grocery delivery is a critical part of today’s retail landscape, but optimizing it requires more than just adding one or more delivery services,” said Marc Wallace, CEO and Co-Founder of Flybuy. “Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins. Ultimately, it’s about helping Stater Bros. enhance the entire shopping experience for their customers so they are happy and come back again and again.”

The successful implementation of the Flybuy Platform at Stater Bros. not only showcases the power of innovative technology in optimizing third-party delivery operations but also underscores Stater Bros.’s commitment to embracing cutting-edge solutions to enhance the delivery experience for its customers.

For more information about Stater Bros. and their partnership with Flybuy, visit flybuy.com.

About Flybuy

Flybuy by Radius Networks is the only AI-powered omnichannel location platform that optimizes the customer experience for pickup, delivery, drive-thru, dine-in, and customer engagement. When it comes to ordering ahead, every second counts, that’s why the Flybuy platform minimizes wait times and delivers unparalleled accuracy, speed, and efficiency to create the perfect handoff while maximizing the customer lifetime value. Tailored for restaurants, grocery stores, retailers, and hotels, our AI-driven location-based solution is transforming the industry. Deployed in over 50 countries, and 35,000 locations, Flybuy optimizes millions of order-ahead handoffs across regional, national, and global brands.

About Stater Bros. Markets

Communities throughout Southern California look to Stater Bros. Markets for Fresh. Affordable.

Community First. grocery shopping every day. Stater Bros. nurtures families and their communities at nearly 170 stores and through the helping hands of 18,000 caring employees.

While the Stater Bros. meat counter is legendary for its quality and variety, every store department is designed to surprise and delight today’s shoppers. The company lives out its values through the charitable efforts of its non-profit, Stater Bros. Charities. Learn more at staterbros.com.

Media Contact

Laurel Getz, Flybuy, 1 2037675963, laurel.getz@gmail.com, www.flybuy.com

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SOURCE Flybuy; Flybuy

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Seminar for Members of the Global Development Promotion Center Network Visits Qingdao, Exchanges on Media Convergence and Cooperation Opportunities

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QINGDAO, China, Nov. 10, 2026 /PRNewswire/ — A report from iqingdao.

The Seminar for Members of the Global Development Promotion Center Network visited Qingdao Daily Press Group to learn about media convergence and international communication practices. They then attended the Qingdao Development Opportunities Promotion and Exchange Conference, exploring the city’s strengths and potential for future cooperation.

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SOURCE iqingdao

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Saledock Gives Celerant ONE Retailers One Place to Market, Message and Manage Every Customer Conversation

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CES gives UK retailers a central marketing hub connected to live sales data.

KINGSTON UPON HULL, England, Nov. 10, 2026 /PRNewswire/ — Saledock, a Celerant company, today launched Customer Engagement Suite (CES) for Celerant ONE, giving UK retailers a central hub for email marketing, SMS, social media, reputation management and every customer conversation, from website live chat to WhatsApp messages.

Because CES connects in real time to Celerant ONE’s ePOS and eCommerce, retailers can automate targeted, personalised messages based on what customers do in-store and online, using the customer, sales, and product information already in their system.

Marketing That Knows What Your Customers Bought

Most independent retailers manage customer communication across a patchwork of tools: one for email, another for text messages, a social media scheduler, review sites, a WhatsApp inbox and a separate live chat on their website. None of those tools know what a customer bought last week, so campaigns stay generic and staff waste time exporting lists and copying product details between systems.

CES closes that gap. It sits inside Celerant ONE and draws directly on the data retailers already have, including customer records, in-store and online sales history, and product images and information. The result is marketing that reflects real buying behaviour, built and sent from the same platform the retailer uses to run the shop.

How It Works

Retailers can set up automated workflows triggered by what happens at the till or on their website, and get as creative as they like. A workflow might thank a customer after their first purchase, follow up with shoppers who bought a particular brand or category, or win back customers who haven’t visited in a while, by email or SMS. Once it’s set, it runs in the background.

For retailers who don’t want to build workflows from scratch, a built-in AI agent can create them, so even a small team can put automated marketing to work.

Building a campaign is faster too. Product images and descriptions come straight from Celerant ONE, so there’s no need to recreate content that already exists in the catalogue.

With CES, Celerant ONE retailers can:

Automate email and SMS campaigns based on in-store and online purchase activityLet the built-in AI agent build workflows for themAnswer website live chat and WhatsApp messages from a single inboxSchedule posts and engage with followers across Facebook, Instagram, and their other social channelsMonitor and respond to customer reviews to protect their reputationReduce the number of separate marketing and messaging tools they pay for and manage

“Retailers already own their most valuable marketing asset, which is their customer and sales data,” said Michele Salerno, Chief Growth Officer at Celerant Technology. “The problem is that data usually sits in one system while their email, texts, reviews, and social media live somewhere else. CES puts all of it in one place and connects it to every sale, so a retailer can send a message that’s actually relevant to that customer without exporting a list or logging into a handful of different tools.”

“Running a shop leaves very little time for marketing, and jumping between different apps to do it doesn’t help,” said Layla Gladwin, Managing Director of Saledock. “With CES, everything a retailer needs to talk to their customers is inside Celerant ONE and connected to what’s happening at the till and online. Set up a workflow once, or let the AI agent build it for you, and it keeps working while you get on with serving customers.”

Availability

Customer Engagement Suite is available now as an optional add-on for Celerant ONE retailers. Existing Celerant ONE retailers can contact their Saledock account representative to get started. Retailers considering new ePOS and eCommerce software can request a Celerant ONE demonstration to see CES and the complete platform at [https://www.saledock.com/customer-enagagement-suite/]

About Saledock, a Celerant Company

Saledock is the UK division of Celerant Technology, providing Celerant ONE, a cloud-based retail platform that connects ePOS, eCommerce, stock control, customer engagement and other critical retail operations within one system.

To learn more, Visit Saledock.com/ 

About Celerant Technology

Founded in 1999 and headquartered in Iselin, New Jersey, Celerant Technology provides retail software to more than 1,800 retailers, supporting over 5,000 store locations. With approximately 250 employees across seven offices, Celerant connects point of sale, eCommerce, inventory, customer engagement, payments, marketplaces, and more for specialty retailers ranging from independent shops to multi-location and enterprise businesses.

To learn more, visit Celerant.com/

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Jackery Black Friday 2026: Up to 58% Off Explorer v2 Portable Power Stations and Solar Generators, Starting at Just £378

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LONDON, Nov. 10, 2026 /PRNewswire/ — Jackery is kicking off its Black Friday campaign with up to 58% off its popular Explorer v2 Series, with portable power stations starting at just £378. Running from 10 to 30 November 2026, the campaign offers some of the biggest savings of the year across the new-edition Explorer 1000 v2 2027 and Explorer 2000 v2 2027, as well as the Explorer 3000 v2, alongside selected solar generator bundles.

Combining compact design, lightweight portability and powerful, reliable performance, the Explorer v2 Series caters to different energy needs – from weekend camping and extended off-grid adventures to emergency backup power at home during unexpected winter power cuts.
 

Explorer 1000 v2 2027: Lightweight Power for Everyday Adventures – Now Just £378

With a 1,024 Wh capacity and 1,500 W output, the new Explorer 1000 v2 is ideal for weekend camping, road trips and outdoor activities. Compact and easy to carry, it powers everyday essentials such as laptops, cameras, portable fridges and lighting. Its long-lasting LiFePO4 battery and advanced ChargeShield safety technology ensure dependable performance. Emergency Charging enables a full recharge from 0 to 100% in just 50 minutes, making it ready for the next adventure or unexpected power needs.

Explorer 1000 v2: £378 (RRP £899) – 57% offSolar Generator 1000 v2 with SolarSaga 200W Panel: £629 (RRP £1,499) – 58% off
 

Explorer 2000 v2 2027: More Power for Extended Adventures – Save Up to 54%

With a 2,048 Wh capacity and 2,200 W output, the new Explorer 2000 v2 can simultaneously power energy-intensive devices such as coffee machines and electric coolers on the go. The compact power station features long-lasting LiFePO4 batteries, comprehensive safety features and a wide range of connectivity options, now with three AC outlets for added flexibility.  It can be recharged via a mains socket, Jackery’s portable solar panels or a 12V charging cable in a vehicle.

Explorer 2000 v2: £726 (RRP £1,399) – 48% offSolar Generator 2000 v2 with SolarSaga 100W Panel: £919 (RRP £1,999) – 54% off
 

Explorer 3000 v2: High-Capacity Power for Adventures and Winter Backup – Save Up to £1,004

For those who need greater energy reserves, the Explorer 3000 v2 offers a 3,072 Wh capacity and 3,600 W output with LiFePO4 battery technology. As one of the most compact and quietest models in its class, it is ideally suited for off-grid power while camping, on construction sites and as an emergency backup solution at home, particularly during unexpected winter power cuts. Thanks to app connectivity and bidirectional charging capabilities, users can also take advantage of variable electricity tariffs to schedule charging during off-peak periods.

Explorer 3000 v2: £1,352 (RRP £2,299) – 41% offSolar Generator 3000 v2 with SolarSaga 200W Panel: £1,595 (RRP £2,599) – 38% off

All Black Friday offers are available from 10 to 30 November 2026 at the official Jackery UK online store.

Media enquiries: Jiatong Li, jiatong@jackery.com, +4915223970329

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