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Transforming Supply Chains: RedCloud’s Use of Open Commerce Technologies to Secure Pharmaceuticals

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The rise of counterfeit pharmaceuticals demands urgent action to secure supply chains. As digitalization becomes crucial, Open Commerce technologies offer a path to enhanced traceability and risk mitigation. Justin Floyd, RedCloud’s CEO, points out that data-driven solutions enable stakeholders to monitor supply chains effectively, fill communication gaps, and protect consumers.

LONDON, Nov. 25, 2024 /PRNewswire-PRWeb/ — The World Health Organization (WHO) has identified counterfeit medicines as one of the most urgent health challenges of the decade, with more than 1 in 10 medicines in low- and middle-income countries being substandard or falsified. (1) This global problem is magnified by the intricate nature of modern supply chains, where pharmaceuticals produced in one region can be packaged and sold worldwide. This complexity allows counterfeiters to infiltrate the market, posing severe risks to global health and straining healthcare systems. “This highlights the broader implications of the limitations of early e-commerce models,” points out Justin Floyd, Founder and CEO of RedCloud. “Open Commerce offers a solution to this threat, committed to ensuring transparency throughout the supply chain.”

“Counterfeit pharmaceuticals are a global threat, endangering public health and straining healthcare systems. Open Commerce technologies, like those offered by RedCloud, ensure transparency, enhance traceability, and empower stakeholders to secure supply chains and protect consumers.”

The Double-Edged Nature of Online Commerce
The global counterfeit market has an estimated value of US$200 and US$432 billion, positioning pharmaceuticals as the leading illicit activity, surpassing other underground economic operations. (2)
While the e-commerce boom has expanded access by introducing online pharmacies to the global market, it has also amplified the distribution of counterfeit drugs and diverted products. Many consumers, motivated by the high cost of prescriptions, turn to online pharmacies for lower-priced alternatives.
This economic pressure drives nearly 90% of patients to prioritize cost savings, even if it means risking their health with medications that could be falsified or substandard. (3) The problem is not just the affordability but the awareness gap—most buyers remain uninformed about the authenticity and safety of their online purchases. The impact is severe: 74% of people note their inability to identify counterfeit items, reinforcing the cycle of underreporting and unregulated sales. (3) “The result is a market that endangers public health, shakes consumer trust and exerts economic strain on legitimate stakeholders”, points out Floyd.

Case Studies and Real-World Implications
With this year’s skyrocketing popularity, it was only a matter of time before counterfeiters targeted Ozempic. Fake versions of the drug, used for diabetes management and weight loss, were discovered in at least 28 countries, sometimes appearing as insulin pens. (4) Worst cases have led to hospitalizations in several countries, including the U.S. This incident reveals how counterfeiters exploit high-demand drugs by forging batch numbers to introduce fake products into the supply chain, risking consumer’s health. (4)

Another example of this is the Biktarvy case. The manufacturer of this essential HIV medication was alerted when a patient reported receiving a sealed bottle of Biktarvy containing an over-the-counter headache pain reliever instead. Investigators found that counterfeiters had obtained authentic empty bottles, refilled them with the wrong pills, and repackaged them with fake seals. (5)

These cases highlight a range of deceptive methods employed by counterfeiters to infiltrate the pharmaceutical market, including:

Product Diversion: Genuine medications are redirected from their intended supply chain for unauthorized resale. Some patients sell their pills at a fraction of the cost. (5) Buyers alter the bottles and resell them through wholesale distributors. This way diverted products reenter the supply chain, increasing the risk of reaching patients.Repackaging with Counterfeit Seals: Counterfeiters often use genuine or convincingly authentic-looking seals and packaging to mislead consumers and distributors into believing the product is legitimate.Batch Number Falsification and Labels: Forgers alter or replicate authentic labels and falsify legitimate batch numbers. (4) By doing so, they make counterfeit products seem traceable and authentic, bypassing regulatory checks and allowing them to circulate undetected in the marketplace.

Open Commerce Technologies: Embracing the Role of Traceability
The rise of counterfeit products and the increasing complexity of global supply chains demands a new approach to ensure product authenticity and safety.
Adopting traceability technologies and open commerce platforms such as RedCloud, offers a vital solution. Digitalizing supply chain operations allows manufacturers, wholesalers, and distributors to track products from origin to end-user, ensuring every step is secure and traceable.

As Justin Floyd, Founder and CEO of RedCloud, states “We can make a difference to them and their customers.” By enabling better data sharing across all levels of the supply chain, Open Commerce addresses a key issue – the lack of digitization among stakeholders. These innovations don’t just protect public health but support smaller players in the market. “This is how they can compete with larger, more established businesses by leveraging transparent, AI-enhanced systems that mitigate risks and optimize supply chain operations”, Floyd concludes.

About RedCloud    
Based in London, UK, RedCloud Technology was founded in 2014 and stands as a “Rebel Alliance,” leading a bold, second-generation e-commerce transformation. Rejecting the high fees of tech giants, RedCloud leverages AI-enabled supply chain solutions to empower smaller businesses to compete with major corporations. Their democratized, platform provides financial visibility, offering a level playing field that breaks free from the dominance of conventional marketplaces. RedCloud embodies a fairer, more inclusive digital commerce future where Davids can stand tall against Goliaths. Visit https://redcloudtechnology.com/.

References:
1. World Health Organization. “Substandard and Falsified Medical Products.” http://www.who.int, http://www.who.int/health-topics/substandard-and-falsified-medical-products#tab=tab_1.
2. Ofori-Parku, Sylvester Senyo. “Fighting the Global Counterfeit Medicines Challenge: A Consumer-Facing Communication Strategy in the US Is an Imperative.” Nih.gov, 2024, pmc.ncbi.nlm.nih.gov/articles/PMC9031510/.
3. Schmitt, Kellie. “Fake Drugs, Real Dangers | Hopkins Bloomberg Public Health Magazine.” Magazine.publichealth.jhu.edu, 29 Apr. 2024, magazine.publichealth.jhu.edu/2024/fake-drugs-real-dangers.
4. Wingrove, Patrick. “Fake Ozempic: How Batch Numbers Help Criminal Groups Spread Dangerous Weight Loss Drugs.” Reuters, 5 Sept. 2024, http://www.reuters.com/business/healthcare-pharmaceuticals/fake-ozempic-how-batch-numbers-help-criminal-groups-spread-dangerous-drugs-2024-09-05/.
5. Brewer, Contessa, and Scott Zamost. “Fraud in a Bottle: How Big Pharma Takes on Criminals Who Make Millions off Counterfeit Drugs.” CNBC, 11 Dec. 2023, http://www.cnbc.com/2023/12/11/fraud-in-a-bottle-big-pharma-takes-on-counterfeit-drugs.html.

Media Inquiries:
Karla Jo Helms
JOTO PR™
727-777-4629
jotopr.com

Media Contact

Karla Jo Helms, JOTO PR™, 727-777-4629, khelms@jotopr.com , jotopr.com

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Qmulos Now Available on Cisco Global Price List (GPL), Accelerating Continuous Compliance Solutions for Joint Customers

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CHANTILLY, Va., April 22, 2026 /PRNewswire/ — Qmulos, a leader in Continuous Compliance, today announced that its flagship products, Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2), are now available on the Cisco® Global Price List (GPL) via the SolutionsPlus Partner Program. This strategic integration allows Cisco partners and customers to seamlessly purchase Q-C and Q-BA2 directly through Cisco’s sales organization, simplifying procurement and accelerating the deployment of automated compliance solutions.

Qmulos now available on Cisco® Global Price List (GPL)!

By joining the Cisco GPL, Qmulos deepens its pre-existing partnership with Splunk, now a Cisco company, empowering organizations to address complex automated compliance challenges with integrated, validated technologies. The collaboration enables a unified buying experience for customers looking to combine Cisco’s industry-leading infrastructure with Qmulos’ specialized capabilities.

“Becoming a SolutionsPlus partner and getting on the Cisco GPL is a major milestone in our commitment to fostering a stronger, more secure digital ecosystem alongside Cisco,” said Matt Coose, CEO and Founder at Qmulos. “This enables us to meet the growing demand for our solutions while providing Cisco customers with a streamlined path to simplify technical evidence collection, streamline workflows, and strengthen cyber posture.”

Key Benefits of Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2) on Cisco GPL:

Simplified Procurement: Customers can now acquire Qmulos through their existing Cisco sales representative, reducing vendor onboarding time.

Validated Integration: Q-C and Q-BA2 work seamlessly within Cisco’s (Splunk’s) architecture, ensuring reliability and performance.

Enhanced Security & Visibility: Continuously monitor control status and effectiveness across numerous compliance frameworks and environments in near-real time.

For more information on the combined solution, visit www.qmulos.com or contact your Cisco account manager. 

About Qmulos
Qmulos is a premier Splunk-based cybersecurity and compliance company founded in 2012 that automates risk management, security compliance, and auditing. They provide real-time compliance solutions for complex environments, helping government and commercial clients adhere to standards like NIST, CMMC, and FedRAMP through actionable, evidence-based insights.

Media Contact:
Danielle Schiffman
danielle.schiffman@qmulos.com
1-844-476-8567

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New Study Reveals Retail Security Measures Are Driving Customers Away

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DALBAR and Competitor IQ survey of 500 North American shoppers uncovers a costly tension between loss prevention and the customer experience

MARLBOROUGH, Mass., April 22, 2026 /PRNewswire/ — DALBAR, Inc. and its division Competitor IQ today released the 2026 Retail Security and Loss Prevention Study, a survey of 500 U.S. and Canadian consumers on how loss prevention strategies affect the retail shopping experience. The findings reveal a significant tension between security and convenience — one that is already costing retailers sales.

38%
of shoppers have abandoned a purchase due to in-store security measures

Key Findings

Security Measures Are Pushing Shoppers Out the Door
A significant share of respondents report abandoning purchases due to security-related friction. Locked merchandise cabinets and access restrictions are the leading causes — and the full study breaks down exactly which measures are driving customers away.

Locked Merchandise Is the Biggest Pain Point
Many customers say locked displays negatively impact their shopping experience. Many feel mistrusted and will leave rather than wait — and the data shows a clear link to lost revenue that retailers cannot afford to ignore.

Safety Matters, But Rarely Drives Store Choice
Most shoppers already feel a baseline level of security when they enter a store. The study reveals which measures build customer confidence — and which ones backfire by sending shoppers online instead.

Customers Want Technology, Not Barriers
A strong majority believe AI and surveillance technology can better balance loss prevention with convenience. The full study includes detailed breakdowns of customer preferences by age, income, and retail category.

“Retailers are caught in a difficult position: theft is rising, but the measures used to combat it are alienating the honest shoppers they need to retain. The path forward lies in smarter, less intrusive security — and the data shows exactly what that looks like.”
— DALBAR / Competitor IQ Research Team

When Customers See Theft Happen In-Store…
Most say they would shop there less often or stop visiting entirely.
Only a small share reports no change in behavior. The reputational cost of visible theft is significant — and quantified in the full report.

About the Study
The 2026 Retail Security and Loss Prevention Study was conducted by DALBAR, Inc. and Competitor IQ in April 2026, surveying 500 consumers across the United States and Canada. The full report includes detailed findings by demographic, retail category, and security measure type — with actionable recommendations for loss prevention teams.

Request the Full Report
www.dalbar.com | www.ciqdata.com | press@dalbar.com

About DALBAR, Inc.

About Competitor IQ

DALBAR, Inc. has set the standard for measuring and improving investment advice and financial services quality since 1976. DALBAR awards are recognized as a symbol of excellence in the financial community.

Competitor IQ is a division of DALBAR, Inc. specializing in competitive intelligence and customer experience research, helping organizations make data-driven improvements to service quality and retention.

MEDIA CONTACT:
Steve Worthy
compete@ciqdata.com
www.ciqdata.com

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SOURCE DALBAR, Inc.

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MILLROCK TECHNOLOGY APPOINTS NEIL A. GOLDMAN AS CFO

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KINGSTON, N.Y., April 22, 2026 /PRNewswire/ — Millrock Technology (“Millrock”), a provider of lyophilization and advanced freeze-drying solutions for the life sciences and biopharmaceutical industries, today announced the appointment of Neil A. Goldman, CPA, as Chief Financial Officer.

Mr. Goldman is a veteran executive who brings a distinguished track record as CFO of both private equity-backed and public companies across the MedTech, advanced manufacturing, and professional services industries. Throughout his career, he has consistently transformed mid-market and entrepreneur-led businesses into high-performing platforms through a combination of strategic M&A, operational discipline, rigorous execution, and strong financial leadership.

Most recently, Mr. Goldman served as CFO of Life Science Outsourcing, Inc., a national medical device contract manufacturer, where he implemented operational improvements and upgraded enterprise systems to scale the platform. Prior CFO roles include BioPorto A/S, a Copenhagen-listed in-vitro diagnostics company, Chembio Diagnostics, Inc. and Unwired Technology LLC, a high-tech manufacturer. Mr. Goldman began his career at Ernst & Young and holds a B.S. in Business from Miami University. At Millrock, Mr. Goldman will play a critical role in enhancing the company’s financial foundation, supporting strategic growth initiatives, and enabling continued expansion.

“We are thrilled to welcome Neil to the Millrock team,” said Tom Hochuli, Chief Executive Officer of Millrock Technology. “His depth of experience across both public and private environments, combined with a proven ability to scale businesses and drive value creation, makes him an ideal fit for this next phase of growth. Neil’s leadership will be instrumental as we continue to build a world-class organization.”

“I am excited to join Millrock Technology at such a pivotal time for the company and the lyophilization market,” said Mr. Goldman. “Millrock has a strong reputation for innovation, service, and quality, and I look forward to partnering with the entire team to accelerate our strategic roadmap.”

About Millrock Technology

Millrock Technology Inc. is an innovator of freeze-drying (lyophilization) instrumentation and process development solutions for the pharmaceutical, biotech, and diagnostics industries. Millrock specializes in laboratory, pilot, and production-scale lyophilizers with advanced process control technologies that optimize efficiency, compliance, and scalability. To learn more, please visit www.millrocktech.com.

About Artemis

Headquartered in Boston, MA, Artemis is a specialized private equity firm focused on partnering with differentiated Industrial Tech companies, whose people and products enable a healthier, safer, more connected, and productive world. For more information on Artemis, please visit www.artemislp.com.

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SOURCE Artemis

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