Technology
Zhihu Inc. Reports Unaudited Third Quarter 2024 Financial Results
Published
2 years agoon
By
BEIJING, Nov. 26, 2024 /PRNewswire/ — Zhihu Inc. (“Zhihu” or the “Company”) (NYSE: ZH; HKEX: 2390), a leading online content community in China, today announced its unaudited financial results for the quarter ended September 30, 2024.
Third Quarter 2024 Highlights
Total revenues were RMB845.0 million (US$120.4 million) in the third quarter of 2024, compared with RMB1,022.2 million in the same period of 2023.Gross margin expanded to 63.9% in the third quarter of 2024 from 53.7% in the same period of 2023.Net loss was RMB9.0 million (US$1.3 million) in the third quarter of 2024, narrowed by 96.8% from the same period of 2023.Adjusted net loss (non-GAAP)[1] was RMB13.1 million (US$1.9 million) in the third quarter of 2024, narrowed by 94.2% from the same period of 2023.Average monthly active users (MAUs)[2] were 81.1 million in the third quarter of 2024. Average monthly subscribing members[3] were 16.5 million in the third quarter of 2024.
“In the third quarter, we strengthened our commitment to reducing losses and executed our strategies with precision,” said Mr. Yuan Zhou, chairman and chief executive officer of Zhihu. “Our community ecosystem optimization has produced multiple positive outcomes, including steady improvements across key user health metrics and quarter-over-quarter MAU growth. We also revitalized our content creators’ confidence, leading to enhanced content quality, elevated engagement, and a thriving community atmosphere. Furthermore, user visits to Zhihu Zhida, our AI-powered search tool, have increased rapidly. Building on this momentum, we introduced the ‘Professional Search’ feature, which represents a meaningful step forward in building our differentiated approach in exploring deeper, specialized scenarios. Going forward, we will remain dedicated to enhancing the user experience and deepening community trustworthiness to unlock the full potential of Zhihu’s brand and user base.”
Mr. Han Wang, chief financial officer of Zhihu, added, “We continued to improve profitability and achieved another milestone, delivering our lowest quarterly loss since our U.S. IPO. In the third quarter, our gross profit margin expanded to 63.9%, with total costs and operating expenses decreasing year-over-year by 35.6% and 30.5%, respectively, driven by enhanced operational efficiency and disciplined cost management. Looking ahead, we will dedicate more resources to strategically exploring business models that reinforce Zhihu’s high-value brand image and distinctive user positioning. In the long-term, we aim to achieve sustainable profitability growth, empowering substantial value returns to our shareholders.”
Third Quarter 2024 Financial Results
Total revenues were RMB845.0 million (US$120.4 million) in the third quarter of 2024, compared with RMB1,022.2 million in the same period of 2023.
Marketing services revenue was RMB256.6 million (US$36.6 million), compared with RMB383.0 million in the same period of 2023. The decrease was primarily due to our proactive and ongoing refinement of service offerings to strategically focus on margin improvement.
Paid membership revenue was RMB459.4 million (US$65.5 million), compared with RMB466.8 million in the same period of 2023. The slight decrease was primarily attributable to a marginal decline in our average revenue per subscribing member.
Vocational training revenue was RMB105.1 million (US$15.0 million), compared with RMB144.8 million in the same period of 2023. The decrease was primarily driven by lower revenue contributions from our acquired businesses, partially offset by the growth of our self-operated course offerings.
Other revenues were RMB23.9 million (US$3.4 million), compared with RMB27.6 million in the same period of 2023.
Cost of revenues decreased by 35.6% to RMB304.9 million (US$43.4 million) from RMB473.7 million in the same period of 2023. The decrease was primarily due to reduced content and operating costs associated with the decline in our revenues, and a decrease in cloud services and bandwidth costs resulting from our improved technological efficiency.
Gross profit was RMB540.1 million (US$77.0 million), compared with RMB548.5 million in the same period of 2023. Gross margin expanded to 63.9% from 53.7% in the same period of 2023, primarily attributable to our monetization enhancements and improvements in our operating efficiency.
Total operating expenses decreased by 30.5% to RMB624.5 million (US$89.0 million) from RMB898.6 million in the same period of 2023.
Selling and marketing expenses decreased by 27.4% to RMB388.0 million (US$55.3 million) from RMB534.3 million in the same period of 2023. The decrease was primarily due to more disciplined promotional spending and a decrease in personnel-related expenses.
Research and development expenses decreased by 28.2% to RMB179.3 million (US$25.5 million) from RMB249.7 million in the same period of 2023. The decrease was primarily attributable to more efficient spending on technology innovation and a decrease in personnel-related expenses.
General and administrative expenses decreased by 50.1% to RMB57.2 million (US$8.1 million) from RMB114.6 million in the same period of 2023. The decrease was primarily attributable to lower share-based compensation expenses.
Loss from operations narrowed by 75.9% to RMB84.3 million (US$12.0 million) from RMB350.1 million in the same period of 2023.
Adjusted loss from operations (non-GAAP)[1] narrowed by 70.3% to RMB87.8 million (US$12.5 million) from RMB295.9 million in the same period of 2023.
Net loss narrowed by 96.8% to RMB9.0 million (US$1.3 million) from RMB278.4 million in the same period of 2023.
Adjusted net loss (non-GAAP)[1] narrowed by 94.2% to RMB13.1 million (US$1.9 million) from RMB225.3 million in the same period of 2023.
Diluted net loss per American depositary share (“ADS”) [4] was RMB0.11 (US$0.02), compared with RMB2.81 in the same period of 2023.
Cash and cash equivalents, term deposits, restricted cash and short-term investments
As of September 30, 2024, the Company had cash and cash equivalents, term deposits, restricted cash and short-term investments of RMB5,048.0 million (US$719.3 million), compared with RMB5,462.9 million as of December 31, 2023.
Share Repurchase Programs
As of September 30, 2024, the Company had repurchased 31.1 million Class A ordinary shares (including Class A ordinary shares underlying the ADSs) for a total price of US$66.5 million on both the New York Stock Exchange and The Stock Exchange of Hong Kong Limited under the Company’s existing US$100 million share repurchase program (the “2022 Repurchase Program”), established in May 2022 and extended until June 26, 2025. In addition, a concurrent share repurchase program (the “2024 Repurchase Program”) was established in June 2024 and will remain effective until June 26, 2025. The maximum number of shares (including shares underlying the ADSs) that can be repurchased under the 2024 Repurchase Program, together with the remaining number of shares (including shares underlying the ADSs) that can be repurchased under the 2022 Repurchase Program, will not exceed 10% of the total number of issued shares of the Company (excluding any treasury shares) as of June 26, 2024, the date of the resolution granting the general unconditional mandate to purchase the Company’s own shares approved by shareholders.
In addition, as previously announced, the Company recently conducted an all cash tender offer and repurchased a total of 33,016,016 Class A ordinary shares tendered (including 19,877,118 Class A ordinary shares in the form of 6,625,706 ADSs), representing approximately 11.2% of the Company’s total issued and outstanding ordinary shares before the repurchase. The total consideration for these Class A ordinary shares is approximately HK$300 million. These shares were repurchased and canceled on November 8, 2024.
[1] Adjusted loss from operations and adjusted net loss are non-GAAP financial measures. For more information on the non-GAAP financial measures, please see the section “Use of Non-GAAP Financial Measures” and the table captioned “Unaudited Reconciliations of GAAP and Non-GAAP Results” set forth at the end of this press release.
[2] MAUs refers to the sum of the number of mobile devices that launch our mobile apps at least once in a given month, or mobile MAUs, and the number of logged-in users who visit our PC or mobile website at least once in a given month, after eliminating duplicates.
[3] Monthly subscribing members refers to the number of our Yan Selection members in a specified month. Average monthly subscribing members for a period is calculated by dividing the sum of monthly subscribing members for each month during the specified period by the number of months in such period.
[4] On May 10, 2024, we effected a change in the ratio of our ADSs to Class A ordinary shares from two ADSs representing one Class A ordinary share to a new ratio of one ADS representing three Class A ordinary shares. Basic and diluted net loss per ADS have been retrospectively adjusted to reflect this ADS ratio change for all periods presented.
Conference Call
The Company’s management will host an earnings conference call at 6:00 a.m. U.S. Eastern Time on November 26, 2024 (7:00 p.m. Beijing/Hong Kong time on November 26, 2024).
All participants wishing to join the conference call must pre-register online using the link provided below. Once the pre-registration has been completed, each participant will receive a set of dial-in numbers, a passcode, and a unique registrant ID which can be used to join the conference call. Participants may pre-register at any time, including up to and after the call start time.
Participant Online Registration: https://dpregister.com/sreg/10194497/fdf969aff8
Additionally, a live and archived webcast of the conference call will be available on the Company’s investor relations website at https://ir.zhihu.com.
A replay of the conference call will be accessible approximately one hour after the conclusion of the live call, until December 3, 2024, by dialing the following telephone numbers:
United States (toll free):
+1-877-344-7529
International:
+1-412-317-0088
Replay Access Code:
3486495
About Zhihu Inc.
Zhihu Inc. (NYSE: ZH; HKEX: 2390) is a leading online content community in China where people come to find solutions, make decisions, seek inspiration, and have fun. Since the initial launch in 2010, we have grown from a Q&A community into one of the top comprehensive online content communities and the largest Q&A-inspired online content community in China. For more information, please visit https://ir.zhihu.com.
Use of Non-GAAP Financial Measures
In evaluating the business, the Company considers and uses non-GAAP financial measures, such as adjusted loss from operations and adjusted net loss, to supplement the review and assessment of its operating performance. The Company defines non-GAAP financial measures by excluding the impact of share-based compensation expenses, amortization of intangible assets resulting from business acquisitions and the tax effects of the non-GAAP adjustments, which are non-cash expenses. The Company believes that the non-GAAP financial measures facilitate comparisons of operating performance from period to period and company to company by adjusting for potential impacts of items, which the Company’s management considers to be indicative of its operating performance. The Company believes that the non-GAAP financial measures provide useful information to investors and others in understanding and evaluating the Company’s consolidated results of operations in the same manner as they help the Company’s management.
The non-GAAP financial measures are not defined under U.S. GAAP and are not presented in accordance with U.S. GAAP. The presentation of the non-GAAP financial measures may not be comparable to similarly titled measures presented by other companies. The use of the non-GAAP financial measures has limitations as an analytical tool, and investors should not consider them in isolation from or as a substitute for analysis of our results of operations or financial condition as reported under U.S. GAAP. For more information on the non-GAAP financial measures, please see the tables captioned “Unaudited Reconciliations of GAAP and Non-GAAP Results” set forth at the end of this press release.
Exchange Rate Information
This announcement contains translations of certain Renminbi amounts into U.S. dollars at a specified rate solely for the convenience of the reader. Unless otherwise noted, all translations from Renminbi to U.S. dollars were made at a rate of RMB7.0176 to US$1.00, the exchange rate in effect as of September 30, 2024 as set forth in the H.10 statistical release of the Federal Reserve Board.
Safe Harbor Statement
This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties, and a number of factors could cause actual results to differ materially from those contained in any forward-looking statement. In some cases, forward-looking statements can be identified by words or phrases such as “may,” “will,” “expect,” “anticipate,” “target,” “aim,” “estimate,” “intend,” “plan,” “believe,” “potential,” “continue,” “is/are likely to,” or other similar expressions. Further information regarding these and other risks, uncertainties or factors is included in the Company’s filings with the SEC and the Hong Kong Stock Exchange. All information provided in this press release is as of the date of this press release, and the Company does not undertake any duty to update such information, except as required under applicable law.
For investor and media inquiries, please contact:
In China:
Zhihu Inc.
Email: ir@zhihu.com
Piacente Financial Communications
Helen Wu
Tel: +86-10-6508-0677
Email: zhihu@tpg-ir.com
In the United States:
Piacente Financial Communications
Brandi Piacente
Phone: +1-212-481-2050
Email: zhihu@tpg-ir.com
ZHIHU INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(All amounts in thousands, except share, ADS, per share data and per ADS data)
For the Three Months Ended
For the Nine Months Ended
September 30,
2023
June 30,
2024
September 30,
2024
September 30,
2023
September 30,
2024
RMB
RMB
RMB
US$
RMB
RMB
US$
Revenues:
Marketing services
382,962
343,979
256,631
36,570
1,187,839
931,152
132,688
Paid membership
466,784
432,652
459,387
65,462
1,370,651
1,341,763
191,200
Vocational training
144,795
133,633
105,058
14,971
396,313
384,127
54,738
Others
27,622
23,546
23,944
3,412
105,789
82,651
11,778
Total revenues
1,022,163
933,810
845,020
120,415
3,060,592
2,739,693
390,404
Cost of revenues
(473,712)
(377,266)
(304,879)
(43,445)
(1,437,844)
(1,099,529)
(156,682)
Gross profit
548,451
556,544
540,141
76,970
1,622,748
1,640,164
233,722
Selling and marketing expenses
(534,328)
(416,985)
(388,049)
(55,297)
(1,520,486)
(1,282,988)
(182,824)
Research and development expenses
(249,662)
(209,323)
(179,261)
(25,544)
(668,867)
(585,940)
(83,496)
General and administrative expenses
(114,564)
(114,107)
(57,161)
(8,145)
(327,462)
(264,185)
(37,646)
Total operating expenses
(898,554)
(740,415)
(624,471)
(88,986)
(2,516,815)
(2,133,113)
(303,966)
Loss from operations
(350,103)
(183,871)
(84,330)
(12,016)
(894,067)
(492,949)
(70,244)
Other income/(expenses):
Investment income
11,617
21,811
13,679
1,949
29,416
52,392
7,466
Interest income
40,363
26,754
31,136
4,437
119,843
88,653
12,633
Fair value change of financial instruments
(7,352)
31,412
6,887
981
(19,950)
47,707
6,798
Exchange (losses)/gains
(393)
289
(1,097)
(156)
1,034
(688)
(98)
Others, net
27,227
15,947
23,799
3,391
34,204
42,789
6,097
Loss before income tax
(278,641)
(87,658)
(9,926)
(1,414)
(729,520)
(262,096)
(37,348)
Income tax benefits/(expenses)
256
7,063
949
135
(6,903)
6,728
959
Net loss
(278,385)
(80,595)
(8,977)
(1,279)
(736,423)
(255,368)
(36,389)
Net income attributable to
noncontrolling interests
(289)
(2,144)
(1,514)
(216)
(3,447)
(2,708)
(386)
Net loss attributable to Zhihu Inc.’s
shareholders
(278,674)
(82,739)
(10,491)
(1,495)
(739,870)
(258,076)
(36,775)
Net loss per share
Basic
(0.94)
(0.30)
(0.04)
(0.01)
(2.45)
(0.92)
(0.13)
Diluted
(0.94)
(0.30)
(0.04)
(0.01)
(2.45)
(0.92)
(0.13)
Net loss per ADS (One ADS represents
three Class A ordinary shares)
Basic
(2.81)
(0.89)
(0.11)
(0.02)
(7.35)
(2.77)
(0.39)
Diluted
(2.81)
(0.89)
(0.11)
(0.02)
(7.35)
(2.77)
(0.39)
Weighted average number of ordinary
shares outstanding
Basic
297,742,064
279,241,647
277,309,431
277,309,431
302,063,397
279,367,448
279,367,448
Diluted
297,742,064
279,241,647
277,309,431
277,309,431
302,063,397
279,367,448
279,367,448
ZHIHU INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (CONTINUED)
(All amounts in thousands, except share, ADS, per share data and per ADS data)
For the Three Months Ended
For the Nine Months Ended
September 30,
2023
June 30,
2024
September 30,
2024
September 30,
2023
September 30,
2024
RMB
RMB
RMB
US$
RMB
RMB
US$
Share-based compensation expenses included in:
Cost of revenues
1,630
750
1,016
145
8,176
4,263
608
Selling and marketing expenses
5,741
(6,063)
547
78
20,883
(2,244)
(320)
Research and development expenses
13,758
4,439
6,233
888
49,904
14,352
2,045
General and administrative expenses
27,662
33,515
(14,767)
(2,104)
78,193
35,111
5,003
ZHIHU INC.
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(All amounts in thousands)
As of December 31,
2023
As of September 30,
2024
RMB
RMB
US$
ASSETS
Current assets:
Cash and cash equivalents
2,106,639
3,214,074
458,002
Term deposits
1,586,469
993,111
141,517
Short-term investments
1,769,822
789,020
112,434
Restricted cash
–
51,774
7,378
Trade receivables
664,615
445,288
63,453
Amounts due from related parties
18,319
48,498
6,911
Prepayments and other current assets
232,016
207,843
29,617
Total current assets
6,377,880
5,749,608
819,312
Non-current assets:
Property and equipment, net
10,849
9,625
1,372
Intangible assets, net
122,645
58,048
8,272
Goodwill
191,077
126,344
18,004
Long-term investments, net
44,621
51,177
7,292
Right-of-use assets
40,211
13,327
1,899
Other non-current assets
7,989
456
65
Total non-current assets
417,392
258,977
36,904
Total assets
6,795,272
6,008,585
856,216
LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities
Accounts payable and accrued liabilities
1,038,531
893,532
127,327
Salary and welfare payables
342,125
226,866
32,328
Taxes payables
21,394
15,093
2,151
Contract liabilities
303,574
278,735
39,719
Amounts due to related parties
26,032
7,849
1,119
Short-term lease liabilities
42,089
16,031
2,284
Short-term borrowings
–
51,774
7,378
Other current liabilities
171,743
148,584
21,173
Total current liabilities
1,945,488
1,638,464
233,479
Non-current liabilities
Long-term lease liabilities
3,642
2,630
375
Deferred tax liabilities
22,574
7,430
1,059
Other non-current liabilities
121,958
14,998
2,137
Total non-current liabilities
148,174
25,058
3,571
Total liabilities
2,093,662
1,663,522
237,050
Total Zhihu Inc.’s shareholders’ equity
4,599,810
4,289,054
611,185
Noncontrolling interests
101,800
56,009
7,981
Total shareholders’ equity
4,701,610
4,345,063
619,166
Total liabilities and shareholders’ equity
6,795,272
6,008,585
856,216
ZHIHU INC.
UNAUDITED RECONCILIATIONS OF GAAP AND NON-GAAP RESULTS
(All amounts in thousands)
For the Three Months Ended
For the Nine Months Ended
September 30,
2023
June 30,
2024
September 30,
2024
September 30,
2023
September 30,
2024
RMB
RMB
RMB
US$
RMB
RMB
US$
Loss from operations
(350,103)
(183,871)
(84,330)
(12,016)
(894,067)
(492,949)
(70,244)
Add:
Share-based compensation expenses
48,791
32,641
(6,971)
(993)
157,156
51,482
7,336
Amortization of intangible assets resulting from
business acquisitions
5,365
4,115
3,490
497
14,220
12,970
1,848
Adjusted loss from operations
(295,947)
(147,115)
(87,811)
(12,512)
(722,691)
(428,497)
(61,060)
Net loss
(278,385)
(80,595)
(8,977)
(1,279)
(736,423)
(255,368)
(36,389)
Add:
Share-based compensation expenses
48,791
32,641
(6,971)
(993)
157,156
51,482
7,336
Amortization of intangible assets resulting from
business acquisitions
5,365
4,115
3,490
497
14,220
12,970
1,848
Tax effects on non-GAAP adjustments
(1,069)
(756)
(600)
(85)
(2,738)
(2,425)
(346)
Adjusted net loss
(225,298)
(44,595)
(13,058)
(1,860)
(567,785)
(193,341)
(27,551)
View original content:https://www.prnewswire.com/news-releases/zhihu-inc-reports-unaudited-third-quarter-2024-financial-results-302316322.html
SOURCE Zhihu Inc.
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SAN DIEGO, July 21, 2026 /PRNewswire/ — Intesa Communications Group, a leading San Diego public relations and government affairs firm, has been named the “Customers First” winner in the San Diego Regional Chamber of Commerce’s 2026 Small Business Awards. Announced July 9 at the Chamber’s annual Small Business Awards event, the recognition honors the small business whose commitment to customer service most clearly sets it apart from the competition.
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SOURCE Intesa Communications Group
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36 minutes agoon
July 21, 2026By
HOUSTON, July 21, 2026 /PRNewswire/ — Prominently featured in The Inner Circle, Shankari Thiagarajan is acknowledged as a Pinnacle Professional of The Year for her contributions to Information Technology and Agile Delivery.
Shankari Thiagarajan has established a distinguished career in information technology project and program management, recognized for her expertise in agile delivery, digital transformation, and cross functional leadership across multiple industries. Currently serving as project manager and scrum master at Astellas Pharma Inc., she oversees agile delivery initiatives supporting global life science programs.
With more than 15 years of experience spanning technology and pharmaceutical sectors, Ms. Thiagarajan has developed a reputation for leading complex implementations and driving operational efficiency. Her expertise includes agile methodologies, project and delivery management, product ownership, healthcare IT, telecom and network optimization, financial services modernization, retail technology upgrades, and GIS and digital mapping solutions.
Ms. Thiagarajan earned a Master of Business Administration in Organizational Leadership from Campbellsville University, a Master of Science in Information Systems from Virginia Tech, and a Bachelor of Engineering in Information Technology from Jawaharlal Nehru Technological University College of Engineering Hyderabad.
Throughout her career, she has contributed to major organizations across a wide range of industries. Her accomplishments include leading agile transformations at Cigna, overseeing retail technology upgrades at Walmart, managing large scale telecom transformation initiatives at T Mobile and Verizon, and modernizing financial platforms at Security Finance. She also contributed to the early development of Google Maps during her tenure at Google India, advancing to team lead within a year.
In addition to her corporate achievements, Ms. Thiagarajan is the creator of the YouTube channel My Experiments with Life – #Positivity #Learning, launched in 2023. Through this platform, she shares motivational content and insights focused on personal growth, technology, spirituality, and lifelong learning.
Her professional accomplishments have been recognized through honors including Marquis Who’s Who 2026, a featured podcast interview with Jim Masters on Close Up TV hosted across Apple Radio, Spotify, and iHeart., recognition in The National Law Review & EIN Presswire, and a certificate of appreciation from Virginia Tech for academic excellence and community involvement.
Outside of her professional work, Ms. Thiagarajan enjoys creating motivational YouTube content, exploring technology and spirituality, listening to contemporary music, and pursuing philanthropic and educational interests. She credits her strong work ethic and determination to the example set by her parents.
Looking ahead, she plans to continue advancing her leadership capabilities and pursue executive level opportunities that allow her to make significant contributions within the information technology sector.
Guided by a philosophy rooted in courage, persistence, and continuous learning, Ms. Thiagarajan remains committed to professional growth while inspiring others to pursue excellence and self-improvement.
Contact: Katherine Green, 516-825-5634, editorialteam@continentalwhoswho.com
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SOURCE The Inner Circle
Technology
University of Phoenix Leaders Present at Building Blackboard Together 2026
Published
36 minutes agoon
July 21, 2026By
Presentations explored learning technology, accessibility and online pedagogy as higher education adapts to an AI-enabled future
PHOENIX, July 21, 2026 /PRNewswire/ — University of Phoenix leaders shared insights on artificial intelligence, accessibility, online learning and student support at Building Blackboard Together 2026, Blackboard’s flagship user conference, held July 13-15 in Dallas, Texas. The conference brought together educators, institutional leaders and industry experts to explore innovations, technologies and emerging practices shaping the future of teaching and learning.
Representing University of Phoenix were Marc Booker, Ph.D., vice provost of strategy; Kelly Hermann, vice president of Accessibility and Student Affairs; and Erin Amsden, group product manager. Through presentations and panel discussions, the leaders shared perspectives on responsible AI adoption, accessibility leadership, student engagement and the evolving role of learning technologies in supporting institutional goals and student success.
“Building Blackboard Together provides an opportunity to engage with peers across higher education who are navigating many of the same opportunities and challenges around technology, accessibility and learning mobility,” said Dr. Booker. “These conversations help advance practical approaches for supporting learners while thoughtfully integrating innovation into the educational experience.”
During the conference, University of Phoenix was also recognized with the 2026 Blackboard Catalyst Award for Ethical AI Leadership, which honors institutions advancing responsible, transparent and inclusive approaches to artificial intelligence that promote trust and equitable outcomes for learners and educators. The recognition follows the University’s ongoing efforts to support AI literacy, responsible use and AI-enabled learning experiences.
Exploring the Expanding Role of the Learning Management System
As part of the Strategic Leadership Summit, Booker served as a panelist for “The LMS as Mission-Critical: Connecting Learning, Experience & Evidence.” The session examined how learning management systems are evolving beyond course management to support learning, engagement and institutional insight across the student lifecycle.
Panelists discussed how institutions are leveraging learning technologies alongside student information systems to support teaching and learning, advising, co-curricular engagement and data-informed decision-making while addressing increasing expectations surrounding artificial intelligence, student success and accountability.
Sharing Lessons from AI-Powered Student Support
Booker also presented “Scaling AI-Powered Support Across the Student Experience at University of Phoenix,” a session focused on the University’s process for expanding its AI support assistant across the online classroom environment, moving from proof of concept to full-scale deployment over a six-month period.
In addition, Booker participated in “Online Pedagogy to Drive Institutional Growth: Best Practices and Success Stories,” a panel discussion exploring how institutions are designing engaging online learning experiences and leveraging Blackboard technologies to support quality course delivery and student engagement.
Advancing Accessibility Leadership
Hermann joined the session “Communicating Up: Turning Accessibility Work into Leadership-Ready Stories.” The presentation focused on strategies for translating accessibility initiatives into narratives, evidence and visualizations that resonate with institutional leaders.
The discussion explored ways to connect accessibility efforts to broader institutional priorities, demonstrate impact through data and support informed decision-making that advances accessibility and learner success.
Examining Emerging Challenges in Artificial Intelligence
Amsden served as a panelist for “Agentic AI in Pedagogy: Threats and Opportunities.” The session addressed the growing influence of agentic AI and its implications for academic integrity, assessment design and learner engagement.
Panelists explored how technology, pedagogy and security practices can work together to promote authentic student work while helping institutions balance innovation with responsible AI implementation.
Contributing to the Future of Teaching and Learning
Amsden, Booker and Hermann are key members of University of Phoenix’s dynamic leadership team, frequently invited to share their expertise at prestigious national conferences and events. In 2026, University leaders will participate in the ASU + GSV Summit, 1EdTech Learning Impact Conference, SXSW EDU Conference, and PESC Data Summit. These engagements underscore the University’s commitment to innovation and thought leadership in higher education, providing valuable insights and fostering collaborations that drive the future of learning.
About University of Phoenix
University of Phoenix is Built for Real Life. 50 Years Strong. The University innovates to help working adults enhance their careers and develop skills in a rapidly changing world through flexible online learning, relevant courses, academic AI pillars, and skills-mapped curriculum for associate, bachelor’s and master’s degree programs. Active students and alumni have access to Career Services for Life® resources including career guidance and tools. For more information, visit phoenix.edu.
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SOURCE University of Phoenix
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