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Top Priorities for IT Application Strategies in 2025 Revealed: Insights from Info-Tech Research Group’s Annual Report

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Info-Tech Research Group, a global leader in IT research and advisory, has recently published its Applications Priorities 2025 report, which outlines the critical strategies and emerging trends IT leaders must focus on to drive innovation, enhance operational efficiency, and maintain competitiveness. As organisations face increasing pressure to adapt to exponential technologies and evolving user expectations, the report provides actionable insights for aligning application strategies with business goals and delivering transformative digital experiences. 

SYDNEY, Jan. 29, 2025 /PRNewswire/ — With the pace of technological advancement continuing to accelerate exponentially, Info-Tech Research Group has published its Applications Priorities 2025 report, detailing key priorities and challenges shaping the future of IT application strategies. The global research and advisory firm’s report identifies five critical priorities that IT leaders need to address to remain adaptive and resilient in an increasingly dynamic and competitive environment. These priorities include delivering engaging digital products, optimising platform management, democratising AI, enabling broad data access, and driving end-to-end business process optimisation.

‘The APAC region continues to embrace rapid digital transformation, with IT application strategies playing a pivotal role in driving innovation and addressing the region’s unique challenges,’ says George Khreish, Managing Partner at Info-Tech Research Group, APAC. ‘Organisations in Australia and across APAC must prioritise scalable, user-centric applications to remain competitive and resilient in an ever-changing landscape. By focusing on democratising AI, optimising platform management, and ensuring broad data access, IT leaders can unlock new growth opportunities and deliver lasting value to their organisations.’

The Applications Priorities 2025 report emphasises that IT leaders must balance user empowerment with governance and scalability, enabling innovation while mitigating risks. With users increasingly demanding greater control over their tools and data, the report advises organisations to adopt democratised IT practices that empower employees while maintaining robust governance frameworks. Additionally, Info-Tech highlights in the report the need to modernise legacy systems, improve data quality, and embrace collaborative methodologies to enhance collaboration between IT and business stakeholders. Based on insights from Info-Tech’s Future of IT 2025 surveys and in-depth interviews with industry experts, the firm’s annual Application Priorities report provides actionable guidance to help organisations address these critical challenges.

‘Applications are no longer just tools—they’re strategic enablers,’ says Andrew Kum-Seun, Research Director at Info-Tech Research Group and lead author of the report. ‘Organisations must align their application strategies with business objectives to ensure they deliver value, foster innovation, and remain adaptable in the face of rapid change. By addressing critical issues like technical debt, data quality, and user empowerment, IT leaders can unlock new opportunities and drive sustainable growth.’

Info-Tech’s Report Insights: The Key Priorities for Applications Leaders in 2025 

According to Info-Tech’s research findings published in the firm’s Applications Priorities 2025 report, the following five priorities are critical for IT leaders seeking to build scalable, user-centric application strategies this year:

Digital Products: Organisations must create engaging and valuable digital experiences for users, customers, employees, and partners, including designing user-centric, adaptable, and secure products that align with evolving customer needs and market trends.

Platform Management and Orchestration: Modern platforms must serve as scalable, interoperable ecosystems that empower users to build, customise, and extend solutions. Effective platform management and orchestration ensure accessibility, reliability, and adaptability.

Democratised AI: By extending AI access to all employees, organisations can foster innovation and productivity across the enterprise. Democratised AI requires robust governance, accessible tools, and strategies for scaling AI adoption.

Broad Data Access: Expanding access to trusted data sources and analysis tools empowers employees to make informed, data-driven decisions. Data literacy initiatives and comprehensive governance are critical to maximising the value of organisational data.

End-to-End Business Process Optimisation: Scaling business automation requires optimising roles, processes, and technologies to improve efficiency and reduce manual intervention. By adopting end-to-end optimisation strategies, organisations can drive better outcomes across workflows.

Overcoming Challenges and Seizing Opportunities

Info-Tech’s report also explores the disruptors and challenges IT leaders face as they navigate the complexities of modern application management. These key issues include:

Technical Debt: Poorly managed technical debt can lead to inefficient systems and hinder innovation. Addressing technical debt is essential for maintaining flexibility and scalability.Data Quality: Inaccurate or incomplete data undermines decision-making, automation, and compliance efforts. Organisations must prioritise data quality through governance, strategy, and technology investments.User Expectations: With the rapid evolution, accessibility, and availability of applications, users are demanding more control and expecting more from their applications. Balancing user empowerment with governance is a growing challenge for IT teams.

‘The rapid evolution of exponential technologies like generative AI has created both opportunities and risks for IT leaders,’ says Kum-Seun. “By embracing user-centric design, enhancing data accessibility, and fostering collaboration across the enterprise, organisations can position themselves for success in 2025 and beyond.”

Info-Tech’s Applications Priorities 2025 report emphasises the importance of aligning technology strategies with business objectives, investing in foundational capabilities such as data governance and platform scalability, and fostering a culture of innovation by encouraging cross-functional collaboration and collaborative practices. This recommended approach empowers organisations to respond swiftly to market dynamics and emerging technologies, ensuring sustained growth and adaptability.

For exclusive commentary from Info-Tech’s analysts and experts, including Andrew Kum-Seun, and access to the complete Applications Priorities 2025 report, please contact pr@infotech.com.

Info-Tech LIVE 2025 in Australia IT Conference
Registration is now open for Info-Tech LIVE 2025 in Australia, taking place March 18 to 19, 2025, in Brisbane, Australia. This premier event offers journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or gain access to research and expert insights on trending topics, please contact pr@infotech.com. 

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organisations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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Media Contact: Sufyan Al-Hassan, Senior PR Manager, Info-Tech Research Group, salhassan@infotech.com, +1 (888) 670-8889 x2418

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Trive Capital Announces Sale of EarthLink

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DALLAS, Oct. 20, 2026 /PRNewswire/ — Trive Capital (“Trive”) is pleased to announce that it has closed on the sale of EarthLink, LLC (“EarthLink” or the “Company”) to a family office consortium consisting of WaveDivision Capital (“Wave”), The Pritzker Organization (“TPO”) and Stephens Capital Partners (“SCP”), in partnership with EarthLink’s management team. Headquartered in Atlanta, Georgia, EarthLink is one of the largest internet service providers in the United States, serving over 500,000 internet and managed services customers nationwide. Through partnerships with several of the nation’s largest fiber and 5G providers, EarthLink has built an asset-light, nationwide network that can offer fiber internet service to more than 68 million homes.

Since Trive’s investment in EarthLink in 2018 as part of a corporate carveout, the Company has transformed from a legacy DSL and email business in precipitous decline to an asset-light connectivity platform serving over 500,000 consumers and small businesses nationwide. The Company has grown and will continue to grow based on its expanded fiber and 5G internet solutions and commitment to customer service for consumers and small businesses.

Shravan Thadani, Partner at Trive, stated, “EarthLink has been a true partnership between management and Trive in every sense of the word. The team built a differentiated, asset-light platform that gives consumers and small businesses real choice in how they get connected, and did so while standing up every function of the platform outside of its former, public parent. We are proud to have been a part of such an iconic brand’s journey and will continue to support Wave, TPO and SCP as they work with management to accelerate growth in the coming years.”

“During our partnership with Trive, we have taken one of the most trusted brands in the internet space and turned it into a trusted option for consumers and small businesses nationwide,” commented Glenn Goad, Chief Executive Officer of EarthLink. “As internet access has become one of the most important utilities in a consumer’s life, EarthLink has a renewed focus on making it easier for our customers to access the best internet options at affordable prices. Trive was critically important through and after the carve-out, and we are excited to partner with Wave, TPO and SCP to continue to grow EarthLink alongside our trusted fiber and 5G partners. Our collective goal remains the same: to provide the right technology at the right price, supported by a world-class customer experience.”

About EarthLink

EarthLink is an internet service provider offering fiber and 5G internet solutions for homes and businesses nationwide. With a focus on dependable connectivity, flexible plans, and customer-focused service, EarthLink provides broadband options designed to meet the needs of modern households and businesses. EarthLink is headquartered in Atlanta, Georgia and serves over 500,000 customers. To learn more, visit earthlink.net.

About Trive Capital

Trive Capital is a Dallas, Texas based private equity firm with more than $8 billion of regulatory assets under management. Trive focuses on investing equity and debt in what it sees as strategically viable middle-market companies with the potential for transformational upside through operational improvement.

The Trive team is comprised of seasoned investment professionals who have been involved in over 250 middle-market transactions representing in excess of $10 billion in revenue across Trive’s targeted industry sectors and situations.

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SOURCE Trive Capital

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Rondo Energy and Rio Tinto Advance Australia’s Largest Thermal Energy Storage Project

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GLADSTONE, Australia, Oct. 20, 2026 /PRNewswire/ — Rondo Energy and Rio Tinto have started front-end engineering and design on the project for a 360 MWh storage / 30 MW discharge Rondo Heat Battery, supported by a grant from the Australian Renewable Energy Agency (ARENA).

ARENA’s funding for the project will be provided in stages, with an initial $3.6 million to complete front-end engineering and design work. Following successful completion of that study, ARENA will provide up to $38 million for deployment. ARENA has also approved up to $33.3 million in conditional contingency support, which would only be made available in defined circumstances to manage specific project risks, including cost overruns and electricity costs. 

If progressed, the project would be delivered at Rio Tinto’s Yarwun alumina refinery near Gladstone, Queensland and would be one of the first large-scale demonstrations of thermal energy storage for industrial process heat globally, and a world-first for the alumina industry.

Rondo Heat Batteries use abundant, low-cost midday electricity to charge, storing energy as high-temperature heat in refractory brick, and supplying energy as 24/7 continuous process heat to industry. Typically, the heat is delivered as steam, directly into an industrial facility’s steam network. Australia regularly has 4-6 hours of surplus solar-generated renewable electricity in the middle of the day, but industrial facilities need heat 24 hours a day, not just when the sun is shining. By charging when electricity is cheap and abundant and discharging continuously, Rondo Heat Batteries turn short periods of low-cost electricity into 24/7 delivery of low-cost steam. 

For energy-intensive industries such as alumina refining, Rondo Heat Batteries create a pathway to electrification that addresses both emissions and energy costs. Because the heat battery slots into the existing steam network, the facility’s processes run exactly as before — the only thing that changes is the energy for that heat: no longer from fossil fuels, but sourced from low cost electricity instead. The Yarwun study will assess the technical and economic viability of integrating the technology into refinery operations.

“This project shows how Australia’s abundant energy can become a competitive advantage for industry,” said Dr. Kira Rundel, Rondo’s Head of Australia. “Heat batteries allow manufacturers to use low-cost electricity to produce the reliable, round-the-clock heat their operations need. Australia’s largest heat battery will show how factories can cut emissions without increasing energy costs, helping Australian industry to increase global competitiveness and supporting local manufacturing jobs.”

Rio Tinto Pacific Operations Managing Director Armando Torres said: “Reducing emissions from alumina refining is complex, particularly when it comes to generating the high-pressure steam needed for our operations.

“This study will help us determine whether thermal energy storage can provide a technically and economically viable alternative to fossil fuels for part of Yarwun’s steam requirements.

“The best way to tackle challenges of this scale is through collaboration between industry, government, and technology partners. We welcome ARENA and Rondo’s support as we assess technologies that could help reduce our Scope 1 emissions while maintaining reliable operations at Yarwun.”

About Rondo Energy

Rondo Energy delivers firm heat and power, including combined heat and power (CHP), to heavy industry and provides power solutions and long duration storage to data centers. For industrial heat applications, Rondo Heat Batteries convert 4-6 hours of low-cost electricity into continuous 24-hour, high-temperature heat, delivered as steam or hot air up to 1,000°C. The heat delivered integrates directly with existing industrial equipment and processes, eliminating on-site emissions and running on lower cost energy. Rondo heat storage can integrate with steam turbines to deliver combined heat and power (CHP) for industry, and long duration power-to-power solutions for large energy consumers such as data centers. Built on proven refractory brick as the thermal storage medium, Rondo’s platform is engineered for multi-decade operation in the most demanding industrial environments.

Rondo Heat Batteries have been delivering firm heat and power at scale since 2023, with operational facilities serving customers in fuels and cement (including steam driving turbines for electricity) in the United States and in Asia. The next unit will come online shortly – a 100 MWh Rondo Heat Battery under construction in Europe for a chemical plant. Rondo is a global company based in California, with teams across North America, Europe, the Middle East, and Australia. Providing heat and power solutions to the alumina industry is an area of focus for the company due to the strong fit of Rondo’s technology with the heat and power needs of the alumina industry.

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14 Organizations Earn CHIME’s Highest Digital Health Most Wired Designation for 2026

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ANN ARBOR, Mich., Oct. 20, 2026 /PRNewswire/ — The College of Healthcare Information Management Executives (CHIME), the leading professional organization for digital health leaders, today announced 14 organizations have achieved Level 10 in the 2026 CHIME Digital Health Most Wired (DHMW) survey. Powered by Digital Health Analytics (DHA), the survey is CHIME’s global assessment of digital health excellence, with Level 10 as its highest designation.

Representing health systems across the U.S., this year’s Level 10 organizations demonstrated exceptional performance across the enterprise digital ecosystem, leveraging technologies, data, infrastructure, and strategic practices shaping modern care delivery. The prestigious designation recognizes organizations that have moved beyond technology implementation to integrate digital investment across clinical and operational environments, producing measurable value for their health systems, patients, and providers.

The 2026 DHMW survey maintains a rigorous scoring methodology designed to account for differences in organizational size, complexity, risk, and resources, creating an equitable measure of performance across diverse healthcare environments. The model evaluates organizations across 10 distinct segments, measuring both the foundational elements required for digital maturity and the advanced practices that demonstrate broader adoption, integration, and value.

“Healthcare is experiencing extraordinary technological acceleration, driven in large part by the rapid adoption of AI and increasingly sophisticated digital capabilities,” said Russ Branzell, President and CEO of CHIME. “As that pace intensifies, the Digital Health Most Wired Survey continues to provide a rigorous benchmark for evaluating whether technology is translating into meaningful progress. It gives leaders a data-driven view of performance, critical gaps, and opportunities for high-impact investment while setting an industry standard of excellence for responsible technology adoption. The Level 10 organizations recognized this year exemplify the leadership and innovation required to turn digital investment into measurable improvements in care delivery.”

The 2026 Digital Health Most Wired survey includes data from more than 45,000 facilities worldwide, offering a global view of technology adoption, investment and performance across healthcare organizations and the evolving role of digital health in care delivery, operations and the patient and provider experience.

Each participating organization received a customized benchmarking report through the Digital Health Analytics (DHA) portal, offering detailed insights into performance metrics across 10 key segments:

InfrastructureSecurityAdministrationSupply chainAnalytics and data managementInteroperabilityPopulation healthPatient engagementInnovationClinical quality and safety

Fourteen healthcare organizations achieved Level 10 distinction, the highest designation awarded through the 2026 CHIME Digital Health Most Wired survey. The recipients are Baptist Health System (Jacksonville, Florida); Bon Secours Mercy Health (Ohio); MetroHealth Medical Center (Ohio); MultiCare Health System (Washington); Northeast Georgia Health System (Georgia); NYU Langone Health (New York); Parkview Health (Indiana); Roper St. Francis Healthcare Services, Inc. (South Carolina); Stanford Health Care (California); UCHealth (Colorado); UNC Health (North Carolina); University Health (Texas); University of Utah Health (Utah); and UPMC (Pennsylvania).

Collectively, the 2026 Level 10 designees reflect a healthcare environment in which digital performance increasingly depends on the alignment of technology strategy, data, infrastructure, and organizational priorities with strong leadership and a sustained commitment to innovation. Their results demonstrate how leading health systems are converting digital investment into measurable gains across clinical and operational environments while establishing the foundations required to responsibly adopt emerging technologies at scale.

CHIME will formally recognize these distinguished Level 10 honorees on November 12, 2026, during the CHIME26 Fall Forum in Denver, CO, which runs from November 11-14.

For additional details on the 2026 Digital Health Most Wired survey and the complete list of all Level 7-10 award recipients, visit dhanalytics.org.

About CHIME 
The College of Healthcare Information Management Executives (CHIME) is the leading professional organization for digital health executives and leaders. CHIME provides a trusted, collaborative environment where members and partners connect, share best practices, advance professional development, and advocate for the effective use of information and technology to improve health and care in the communities they serve. For more information, please visit chimecentral.org.

About Digital Health Analytics (DHA)
Digital Health Analytics provides healthcare organizations, technology companies, and academic researchers with the data, benchmarking, and market intelligence they need to lead digital transformation — 365 days a year. Powered by the College of Healthcare Information Management Executives (CHIME), DHA helps provider organizations supercharge their digital health transformation capabilities. For more information about DHA, visit dhanalytics.org.

For media inquiries, please contact:

Calli Dretke
Executive Vice President & Chief Digital and Marketing Officer
CHIME
734.665.0000
cdretke@chimecentral.org

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SOURCE College of Healthcare Information Management Executives (CHIME)

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