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Microsoft Wins Landmark Judgement for Trademark Infringement Against Call Scammers; Awarded INR 75 Lakh in damages & costs

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GURUGRAM, India, Jan. 31, 2025 /PRNewswire/ — In a first-of-its-kind ruling in India, the Commercial Court at Gurugram delivered a decisive blow against tech fraud and trademark infringement, awarding exemplary and punitive damages to Microsoft Corporation (Microsoft), a global tech leader. The Court held Retnec Solutions Private Limited (Retnec) and its collaborators liable for unlawfully misusing MICROSOFT, a well-known trademark, for running a large-scale tech scam. Microsoft was represented by Prashant Gupta and Karan Singh of K&S Partners, a leading Intellectual Property law firm, who successfully argued the case. The judgment not only vindicates Microsoft’s rights but also sets a precedent for holding perpetrators accountable, particularly in the digital age where such scams are prevalent.

Retnec operated a fraudulent call centre in Gurugram, deceiving unsuspecting consumers under the guise of providing technical support services. They used misleading ‘pop-up’ messages on consumers’ screens and/or cold calls, presenting themselves as ‘Microsoft Certified Technicians’. Victims from several countries, including the United States of America and Canada, were tricked into believing that their computers were compromised by malware or hackers, prompting them to pay for fictitious services and counterfeit antivirus software.

In November 2018, Microsoft filed a First Information Report (FIR) with the local police station against Retnec. A police raid at the premises of Retnec uncovered incriminating evidence such as computer systems, hard disks and notepad files containing scripts for fraudulent calls. These documents detailed phone numbers linked to foreign entities, scripts used for deceiving victims, among others. The police also found images of cheques and excel sheets setting out names of various entities, along with payment records. Retnec directors, Gaurav Sahaye and Akshay Anand were arrested.

Microsoft filed a suit against Retnec, its directors and other foreign entities alleging that Retnec and its directors conspired with foreign entities, including Skyfill Business Solutions LLC and Apzee Technologies LLC, to perpetuate this scam.

Court Ruling and Damages

The Court held that Retnec’s impersonation of personnel from the customer support services of MICROSOFT to deceive customers constituted a clear violation of Microsoft’s intellectual property rights and damaged its reputation. Consequently, the Court restrained the defendants from using the MICROSOFT trademark or any deceptively similar marks.

More importantly, the Court awarded exemplary and punitive damages along with legal costs, totalling INR 75,00,000 to Microsoft. Retnec and its directors were held jointly and severally liable for INR 50,00,000, while Skyfill Business Solutions LLC and Apzee Technologies LLC were ordered to pay INR 5,00,000. The Court also ordered the defendants to bear Microsoft’s legal costs, awarding an additional INR 20, 65,000.

Industry Reactions

Prashant Gupta, Litigation Partner at K&S Partners, who represented Microsoft, emphasized the ruling’s importance:

“This judgment serves as a strong deterrent against the growing menace of tech scams. Fraudsters often exploit trusted brand names like Microsoft to prey on unsuspecting consumers, causing financial and emotional harm. The Court’s decision underscores its readiness to tackle such schemes with an ‘iron hand,’ ensuring that intellectual property laws are enforced with full vigour.” 

Steven Masada, Assistant General Counsel & Worldwide Lead, Digital Crimes Unit, Microsoft, welcomed the ruling, stating:

“This landmark judgment by the Gurugram Commercial Court is a significant victory in our ongoing battle against tech fraud and trademark infringement. Over the years, Microsoft’s Digital Crimes Unit (DCU) has significantly evolved its collaboration with law enforcement agencies worldwide. We deeply appreciate the dedication of the law firm K&S Partners, the courts in India, and the law enforcement agencies involved in this case. By sharing threat intelligence and leveraging our combined resources, we aim to protect consumers and uphold the integrity of trusted brand names like Microsoft.”

Lawyers Involved:

Prashant Gupta – Litigation Partner, K&S Partners – LinkedIn ProfileKaran Singh – Associate, K&S Partners – LinkedIn Profile

About K&S Partners

Founded in 1994, K&S Partners is a leading Indian intellectual property law firm. The award-winning law firm supports clients from around the world, including Fortune 500 companies, in all forms of intellectual property rights, and related matters.

 

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Canton Fair Buyers Alliance Launched as the 140th Edition Opens

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GUANGZHOU, China, Oct. 17, 2026 /PRNewswire/ — On October 15, the Canton Fair Buyers Alliance was officially launched at the Canton Fair Complex, marking a significant milestone as the fair celebrates the 70th anniversary of its founding.

More than 140 overseas buyers attended the launch ceremony, highlighting the fair’s enduring role as a bridge connecting global commerce with China’s export sector.

Speaking at the ceremony, Luís Vilariça, CEO of Joinco, Import & Export, Ltd., discussed his company’s long-standing relationship with the Canton Fair. Drawing on years of participation, he reflected on the growth opportunities created through cooperation with Chinese suppliers and highlighted the fair’s role in supporting international business development and global trade exchanges.

The ceremony also featured a joint declaration by alliance members. Representatives from five member companies read the statement in their respective native languages, underscoring the international character of the new organization. Additional members sent video congratulatory messages, joining the celebration and witnessing the official launch of the alliance.

The Canton Fair Buyers Alliance represents one of the fair’s key service innovations. Designed primarily for Fortune Global 500 companies, buyers from the world’s top 250 retailers and leading sourcing enterprises across a diverse range of markets, the alliance aims to offer members a platform for information sharing and resource coordination. The first cohort of alliance members includes 58 companies from 32 countries and regions across 5 continents. Through the alliance, members will gain access to a range of priority benefits spanning four major areas: services, events, resources and information.

 For more convenient attendance, please click here for pre-registration:

https://buyer.cantonfair.org.cn/register/buyer/email?source_type=16

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SOURCE Canton Fair

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Bioethanol from human hair – Indian start-up’s solution to rising prices of grains and sugar

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GUJARAT, India, Oct. 17, 2026 /PRNewswire/ — In what could be called the beginning of the 5G (fifth-generation) of bioethanol or non-cellulosic bioethanol or non-sugar-based biofuels, an Indian start-up, Techofest Global, based out of Gujarat, has developed its own, indigenous, and patented technology for the production of bioethanol from waste human hair. Such processes would significantly reduce the employment of sugars, grains, and agricultural residues, which form the classical first- and second-generation bioethanol feedstocks. As a result, the rising fuel-vs.-food/fodder debate is anticipated to reduce, and instead, ethanol produced from municipal/industrial waste, after trials, can supplement the current supply being used as blends with presently retailed fossil fuels (E20, E27, etc.). 

As stated by Dr. Ravi, the founder-CEO of Techofest Global, the strategic priority and the USP of the start-up is industrial symbiosis, which, typically, involves an ecosystem of up-cycling/valorising the effluents of an industry, thereby creating a value-chain for residues often lacking an end-of-life. With more than three decades of experience in designing customized nuclear fusion reactors for international programmes, such as ITER, JET/UKAEA and SST-1, Dr. Ravi, a seasoned mechanical engineer, spearheads the start-up’s patented technologies’ scale-up and commercialization.

Two biochemical engineers, Dr. Navnit – the former CTO, and Dr. Kabilan – the former CEO of Biomakerz, Chennai, are the brains behind the current technology/process portfolio of the joint-venture between Techofest Global and Biomakerz. They have been working on biorefineries’ process intensification for more than a decade. “Having foreseen the fuel-vs-fodder/food competition as early as the year 2015, we began developing techno-economically feasible and viable in-vitro metabolically-engineered bioprocesses for scaling-up ethanol production from municipal waste streams between 2019–2021”, says Navnit. After developing operational technologies for international biofuel organizations, serving process engineer roles with certain biorefineries-related OMC R&D’s of India, Dr. Navnit, presently works for a premier academic institution.

An on-going fermentation trial at the Techofest Global-Biomakerz JV’s R&D facility

Techofest Global has developed and tested, in its R&D JV’s pilot-facility of ~100-L, 3 innovative and cost-effective technologies, such as 5G ethanol production using human hair, used cooking oil (UCO), and enriched bio-methane production from disposed sanitary napkins.

“With massive CapEx and OpEx, 2G ethanol technology is facing a major commercialization bottleneck, owing to competition with food/livestock fodder, requirement of a cost-intensive pre-treatment procedure, and the requirement of cellulolytic cocktails, which have a poor recycle efficiency. The proprietary 5G SAFE process developed for the start-up circumvents the mentioned constraints, and instead, utilizes a single-stage saccharification followed by fermentation, and records over 85–90% biocatalyst recovery. Likewise, the proprietary SIM process for bio-methane production, exclusively developed for the start-up, is 2x faster with improved intermittent feeding cycles and continuous gas harvest”, says Navnit.

“With on-going pre-commercialization trials, the proprietary ethanol and bio-methane processes of ours are soon being commercialized”, says Ms. Bhumika, the co-founder and the corporate advisor of the start-up. Furthermore, Mr. Ronak pilots the organization’s global market entry and commercialization frontier.

Techofest Global’s veteran Principal Technology Advisors include: Dr VS Tripathi, former Joint Director, DRDE Gwalior, Dr B S Munjal, former Director, Structures and Thermal group, SAC/ISRO, Academician and Advisor CIKS-Dharohar, GTU, and Dr AV Santhanababu, former Scientist at Satish Dhawan Space Centre. With on-going R&D activities, Dr. Munjal says, “the start-up is striving to provide a unique solution along the lines of the Atmanirbhar and Viksit Bharat Vision 2047”.

Media Contact: www.techofestglobal.com; e-mail: info@techofestglobal.com; contact person: The PR team of Techofest Global.

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As AI Speeds Up Marketing, Louisville’s RedTag Bets on Strategy

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Independent agency unveils new brand and website, and co-hosts Louisville’s PROOF AI Workshop

LOUISVILLE, Ky., Oct. 17, 2026 /PRNewswire/ — RedTag, an independent Louisville-based marketing agency, this month unveiled new positioning, marking its evolution from a digital performance agency into a strategy-first marketing partner. The move comes as AI makes execution faster than ever, and RedTag is betting that strategy, not speed, is what will set businesses apart. Clients can now choose from outcome-based programs that best fit their marketing needs. 

“Clients don’t come to us needing more tactics. They come to us needing a path,” said Russ Renbarger, founder and CEO of RedTag. “Our new brand says out loud what our work has shown for years: We start with strategy and build everything on that foundation.”

RedTag built its reputation on high-performing paid digital campaigns. Over the years, the agency expanded into strategy, creative, video production and website development, giving clients one partner for the full scope of their marketing. Most recently, a team of automation specialists has integrated AI across the agency to speed up production and analysis, guided by an internal AI policy that keeps people accountable for quality. The time AI saves goes back into strategy: knowing what to say, who to say it to and why.

“Our best client relationships have always been partnerships, where we’re in the room when the big decisions get made,” said Alison Conway, chief client officer at RedTag. “This evolution is about bringing that strategic partnership to every client.”

On Oct. 14, RedTag co-hosted the PROOF AI Workshop with Slingshot, Vsimple and Advanced Business Solutions. The hands-on event gave Louisville business leaders practical experience applying AI to their own work. RedTag led the event’s AI in Marketing and Branding track, with four sessions ranging from AI search optimization to a playbook for adopting AI across an organization.

“AI can produce hundreds of ads in an afternoon, but it can’t tell you which one your brand actually needs and why,” Renbarger said. “The faster the tools get, the more valuable human-led strategy becomes.”

RedTag was named the agency of record for the Commonwealth of Kentucky in 2025. Its client list includes PGA of America, Castle & Key Distillery, Bourbon Barrel Foods, ShopCaterpillar and American Beverage Marketers. Since 2023, RedTag’s work has received two Emmy Awards and more than 35 ADDY and AIGA awards. The agency is a four-time Louisville Business First Fast 50 honoree and was named one of the 2026 Best Places to Work in Kentucky.

To learn more about its outcome-based programs, visit RedTag Programs

About RedTag

RedTag is an independent, strategy-first marketing agency based in Louisville, Kentucky. Established in 2008, the agency starts every engagement by understanding the goal before recommending tactics. With a foundation rooted in discovery, RedTag delivers full-scale marketing campaigns built around each client’s business goals. RedTag serves organizations across hospitality, sports, agriculture, government, retail and consumer packaged goods. Learn more at redtag.agency.

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SOURCE RED TAG LLC

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