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WELL Provides Corporate Update on Financial Performance of Acquired Canadian Clinics and Confirms Favourable Positioning Amidst Escalation of Tariffs between the US and Canada

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WELL provided updated comprehensive ROIC(1) metrics for all clinics acquired in years 2022, 2023, and 2024 based on exit run-rates in 2024. The results show ROIC figures of 41%, 24%, and 28% respectively.WELL provides comprehensive performance metrics for all Canadian clinics acquired in years 2022, 2023, and 2024 based on exit run-rates in 2024. The results show effective multiples of 2.0x, 2.3x and 2.6x Adj. EBITDA respectively.WELL’s overall M&A prospect pipeline now stands at 165 clinics generating over $440 million of annual revenue at approximately double-digit Adj. EBITDA margins. WELL’s pipeline of signed LOIs currently stands at 19 clinics reflecting approximately $50 million in revenue at approximately double-digit Adj. EBITDA margins.WELL also disclosed that it has no exposure to U.S. tariffs against Canadian goods and any potential future tariffs imposed on services would not harm the Company given that it currently does not offer its healthcare software platform capabilities or care delivery capabilities on a cross-border basis In addition, WELL has significant exposure to the U.S. dollar as over 60% of its revenues, Adj. EBITDA and cashflow is generated in U.S. dollars by WELL’s US based entities.

VANCOUVER, BC, Feb. 3, 2025 /CNW/ – WELL Health Technologies Corp. (TSX: WELL) (OTCQX: WHTCF) (the “Company” or “WELL”), a digital healthcare company focused on positively impacting health outcomes by leveraging technology to empower healthcare practitioners and their patients globally, is pleased to announce key updates regarding the financial performance of its acquired clinics, an update on its current clinic prospect pipeline, and its positioning in light of potential U.S.-Canada trade tariffs.

WELL’s Recent Clinic Cohorts Demonstrating Strong Profitability and Growth

WELL continues to enhance its acquired clinics by implementing its proprietary technology-driven transformation strategy. By tech enabling clinicians, improving digital workflows and centralizing administrative services, WELL has increased efficiency and profitability across its expanding network. This has resulted in time and resources being returned to care providers who are able to increasingly focus on providing care and improving patient outcomes.

Hamed Shahbazi, Founder and CEO of WELL, commented “We are very pleased to share these metrics. The results clearly show that our clinic ROIC(1) metrics have significantly benefited by our clinic transformation program and consistently delivered strong financial performance. We are now taking steps to significantly increase our pace of growth in 2025 to meet our previously stated future long-term goal of reaching $4 billion in revenues from Canadian sources. We continue to execute on our goals by leveraging our technology and expertise to compress acquisition multiples and improve free cashflow generation reinforcing WELL’s position as a top-tier healthcare services provider and improving the sustainability of the Canadian healthcare ecosystem.”

The following table summarizes key performance data from the Company’s Canadian clinic M&A program:

Clinic Cohort

2022

2023

2024

No. of Clinics Purchased 

7

29

95 (includes 59
licensees)

Aggregate Adj. EBITDA Margin
Improvement (bps) since purchase

+585

+658

+133

Average Acquisition Multiple of
Adj. EBITDA at Purchase

5.2x

nmf(2)

3.5x

Average Effective Multiple of
Adj. EBITDA at Current Run-Rate

2.0x

2.3x

2.6x

ROIC(1)

41 %

24 %

28 %

3-year Average ROIC(1) = 30%

Expanding M&A Pipeline and Growth Outlook

WELL’s acquisition strategy continues to drive significant growth, with a record-sized pipeline of opportunities in the Canadian healthcare sector. The Company’s M&A prospect pipeline now includes 165 clinics generating over $440 million in annualized revenue at approximately double-digit Adj. EBITDA margins. The Company’s near-term pipeline includes 19 signed LOIs representing approximately $50M in revenue at approximately double-digit Adj. EBITDA margins.

WELL’s clinic acquisition strategy has accelerated significantly, making 2024 its most active year for clinic acquisitions in company history. The size of each new acquisition cohort has grown, and WELL expects this momentum to expand even further. Moving forward, the 2024 cohort alone is anticipated to contribute approximately the same amount of Adj. EBITDA as the combined 2022 and 2023 cohorts, making it the most Adj. EBITDA-additive acquisition year in our Canadian Clinic program since 2021.

This level of expansion reflects WELL’s ability to efficiently identify, acquire, and integrate high-quality clinics at attractive valuations. Importantly, incremental ROICs on new acquisitions are materially higher than the company-wide average, reinforcing the growing value of tuck-in acquisitions. With WELL’s acquisition platform now maturing, the opportunity to integrate and optimize additional clinics is greater than ever. This ROIC inflection is being observed across our entire Canadian Clinics business care clinics, demonstrating the scalability of WELL’s operational improvements and capital allocation discipline.

WELL’s Business Model Resilient to U.S.-Canada Tariffs

WELL can confirm that there are no material tariff threats to its business today as it does not engage in cross-border sales between Canada and the United States. While tariffs may contribute to a challenging macroeconomic environment, WELL operates in the healthcare sector, which is inherently defensive, recession proof and insulated from much of the volatility affecting other industries.

Even if the tariff matter were to escalate and include services, WELL would still not be materially exposed as the Company does not offer its healthcare software platform capabilities or care delivery services on a cross-border basis between the two countries. Additionally, WELL does not expect any material supply chain impacts to any of its operations, as per the impacted list shared by the Department of Finance Canada. Furthermore, WELL has significant exposure to the US dollar as over 60% of its revenues, Adj. EBITDA and cashflow is generated in US Dollars by WELL’s US based entities which also positions the Company favourably in the event of currency volatility.

Eva Fong, Chief Financial Officer of WELL, commented “Our business is built on a strong, resilient foundation, and we are well-positioned to withstand any macroeconomic challenges that may arise. Even if the potential tariffs between the U.S. and Canada escalates to include services in addition to goods, this would not affect our operations, as our technology and care delivery services are not sold across the border. We also believe that the current environment may create a surge of ‘buy Canadian’ optimism which we believe could significantly boost opportunities for our WELLSTAR technology platform as it does compete from time to time with US companies for material Canadian public sector contracts.”

Footnotes:

WELL defines Pre-Tax Unlevered ROIC for its Canadian clinic cohorts, as the Adjusted EBITDA of the underlying businesses, inclusive of clinic transformation costs, divided by the total M&A consideration, including upfront cash, share consideration, and realized and future earn-out payments. The Total M&A consideration used in the Pre-Tax Unlevered ROIC calculation excludes any allocation of corporate overhead, Property, Plant & Equipment, and Working Capital. The non-GAAP financial measures included in this non-GAAP ratio includes Adjusted EBITDA. This non-GAAP ratio is not a standardized financial measure used to prepare the Company’s financial statements and may not be a comparable to similar financial measures disclosed by other issuers. The Company uses these non-GAAP standardized measures as supplemental indicators of its financial and operating performance which the Company believes allows for meaningful analysis of trends in its clinic business.The Average Acquisition Multiple of EBITDA at Purchase for the 2023 clinic cohort is not meaningful, as the aggregate Adj. EBITDA for the 2023 clinic cohort was negative, resulting in a negative valuation multiple.

WELL HEALTH TECHNOLOGIES CORP.

Per: “Hamed Shahbazi”

Hamed Shahbazi

Chief Executive Officer, Chairman and Director

About WELL Health Technologies Corp.

WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 38,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 200 clinics supporting primary care, specialized care, and diagnostic services. In the United States WELL’s solutions are focused on specialized markets such as the gastrointestinal market, women’s health, primary care, and mental health. WELL is publicly traded on the Toronto Stock Exchange under the symbol “WELL” and on the OTC Exchange under the symbol “WHTCF”. To learn more about the Company, please visit: www.well.company 

 

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SOURCE WELL Health Technologies Corp.

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In HelloNation, IT Expert Richard Hermann Explains Aging Office Computers

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HelloNation Article Explains Why Aging Office Computers Can Quietly Raise Costs and Slow Daily Business Operations.

BUFFALO, N.Y., Sept. 2, 2026 /PRNewswire/ — The article explains that a computer can still turn on and still fail to perform well. Aging office computers often take much longer to open programs than newer models, and employees notice the delay even without knowing the cause.

According to the article, older hardware also tends to fail more often as parts wear down over time. Hard drives, batteries, and cooling systems all become less reliable with age, which can lead to repair bills or unexpected downtime.

The article notes that security is another growing concern, since many older machines no longer receive full software updates. Businesses that store customer or financial records face greater risk when equipment cannot keep up with current protections.

The article breaks computer costs into two parts, the price paid at purchase and the cost of keeping a machine running afterward. It explains that repairs, support calls, and slow performance can quietly outweigh the savings from delaying a purchase.

Employee time is described in the article as one of the largest hidden costs of outdated technology. A worker who loses ten minutes a day to a slow machine can lose close to forty hours a year, a loss that grows quickly across a full staff.

The article states that most computers perform well for three to five years before real slowdowns begin, and that watching for early warning signs helps time an upgrade before problems affect daily work. It lists frequent freezing, slow startups, and repeated support calls as signals worth taking seriously.

Budgeting for replacement ahead of time, the article explains, reduces stress when a device eventually fails and turns technology spending into a predictable expense rather than an emergency one. Businesses that track replacement cycles closely, it notes, tend to avoid costly surprises and keep operations running smoothly.

The right timeline, according to the article, depends on how a business actually uses its technology day to day. Companies that rely on design work, data analysis, or other demanding tasks may need to replace equipment sooner than businesses with lighter computing needs.

Insights from IT Expert Richard Hermann, featured in the article, point to reviewing computer age and performance once or twice a year as a simple way to catch problems with aging office computers early. The article adds that backups, data transfer, and a short training period for new equipment all deserve attention during any replacement plan.

The article recommends that owners avoid waiting until a computer completely fails, since emergency replacements often mean lost data and rushed purchases. A well timed upgrade, it explains, often pays for itself through fewer repairs, better security, and less lost time.

Overall, the article frames aging office computers as a hidden cost that grows over time rather than a single dramatic failure. Regular attention to performance, security, and employee feedback, IT Expert Richard Hermann’s insights suggest, supports smoother operations and fewer disruptions for a growing business.

Signs It Is Time to Retire Aging Business Computers features insights from Richard Hermann, IT Expert of Buffalo, New York, in HelloNation.

About HelloNation

HelloNation is America’s Good News Network, a premier media platform built on the idea that good news travels faster when real people tell real stories. Through its community-focused digital publications and innovative “edvertising” approach, HelloNation delivers expert-driven, good-news content that informs, inspires, and spotlights the leaders making a meaningful impact in their communities.

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SOURCE HelloNation

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LivePerson Stockholders Approve Acquisition by SoundHound AI

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NEW YORK, Sept. 2, 2026 /PRNewswire/ — LivePerson (NASDAQ: LPSN) (“LivePerson” or “the Company”), a leading provider of predictable conversational AI, today announced that its stockholders voted to approve the proposed transaction with SoundHound AI, Inc. (NASDAQ: SOUN) at the Company’s Special Meeting of Stockholders (the “Special Meeting”) held earlier today.

John Sabino, CEO of LivePerson, said, “We are pleased with the results from our special meeting and thank our stockholders for their support as LivePerson takes this important step forward. We are now one step closer to joining forces with SoundHound AI, further strengthening our position in conversational AI and better positioning the combined business to serve customers and partners at scale. We look forward to working closely with the SoundHound AI team to complete this transaction and deliver the significant value creation potential it offers our stockholders.”

The transaction is expected to close on September 4, 2026, subject to the satisfaction or waiver of customary closing conditions. The final, certified voting results for the Special Meeting will be reported in a Form 8-K filed by LivePerson with the U.S. Securities and Exchange Commission.

About LivePerson

LivePerson (NASDAQ: LPSN) is an enterprise leader in predictable conversational AI. The world’s leading brands use our award-winning Conversational Cloud and Syntrix platforms to connect with millions of customers. We power nearly a billion messages every month, providing uniquely rich data analytics, agent training, and AI evaluation tools to unlock the power of conversational AI for better business outcomes. Learn more at liveperson.com.

Media Contact:

Riah Lawry
pr@liveperson.com 

Or

Jim Golden / Dylan O’Keefe
Collected Strategies
LivePerson-CS@collectedstrategies.com 

Investor Relations Contact:

ir-lp@liveperson.com 

Forward-Looking Statements

This document contains “forward-looking statements” within the meaning of the U.S. federal securities laws about the expectations, beliefs, plans, intentions, prospects, financial results and strategies relating to SoundHound AI’s proposed acquisition of LivePerson. Such forward-looking statements include, among others, statements regarding the timing of filing the definitive proxy/prospectus and timing of LivePerson’s special meeting, obtaining regulatory approvals, the timing of closing of the proposed acquisition, and the parties’ expectations, intentions, strategies, assumptions or beliefs about future events, results of operations or performance or that do not solely relate to historical or current facts. Forward-looking statements are predictions, projections and other statements about future events or conditions that are based on current expectations and assumptions and, as a result, are subject to risks and uncertainties. Many factors could cause actual future events to differ materially from the forward-looking statements in this communication, including: (1) the occurrence of any event, change, or other circumstance that could give rise to the right of one or both of the parties to terminate the definitive merger agreement between LivePerson and SoundHound; (2) the possibility that the transaction does not close when expected or at all due to the failure to satisfy all of the conditions to closing on a timely basis or at all, including the failure to obtain the required shareholder approvals or to consummate the notes restructuring transactions contemplated by the Notes Restructuring Agreement; (3) the risk that the benefits from the transaction may not be fully realized or may take longer to realize than expected, including as a result of changes in, or problems arising from, general economic and market conditions, interest and exchange rates, monetary policy, trade policy (including tariff levels), laws and regulations and their enforcement, and the degree of competition in the geographic and business areas in which LivePerson and SoundHound operate; (4) any failure to promptly and effectively integrate the businesses of LivePerson and SoundHound; (5) the possibility that the transaction may be more expensive to complete than anticipated, including as a result of unexpected factors or events; (6) reputational risk and potential adverse reactions of LivePerson’s or SoundHound’s customers, employees or other business partners, including those resulting from the announcement, pendency or completion of the transaction; (7) the diversion of management’s attention and time to the transaction from ongoing business operations and opportunities; and (8) the outcome of any legal proceedings that may be instituted against LivePerson or SoundHound or in connection with the transaction. Further information on factors that could affect the forward-looking statements and expectations above are contained in the filings that LivePerson and/or SoundHound AI have filed, or that will be filed, with the U.S. Securities and Exchange Commission (the “SEC”), including as set forth in the Form S-4 and the proxy statement/prospectus contained therein, as well as the documents incorporated by reference therein.

All forward-looking statements are expressly qualified in their entirety by the cautionary statements set forth above. Forward-looking statements speak only as of the date they are made, and LivePerson does not undertake or assume any obligation to update publicly any of these statements to reflect actual results, new information or future events, changes in assumptions, or changes in other factors affecting forward-looking statements, except to the extent required by applicable law.

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SOURCE LivePerson, Inc.

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Security Systems Expert Brandon Richardson of Manchester, NH Shares Long-Term Protection Tips for HelloNation

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MANCHESTER, N.H., Sept. 2, 2026 /PRNewswire/ — How can property owners keep a security system effective year after year? A HelloNation article answers this question by explaining the small but consistent steps that strengthen equipment performance over time. Readers can explore these insights in a HelloNation article.

The feature highlights Security Systems Expert Brandon Richardson of Mount Major Tech in Manchester, who emphasizes that a reliable security system depends on maintenance, not just installation. Many people assume their system will keep working indefinitely once it is turned on. In practice, small shifts, updates, and overlooked settings can slowly reduce its effectiveness.

Richardson recommends starting with camera angles, since cameras form the backbone of visual evidence. Over months or years, weather, landscaping, or slight bumps can move them off target. Even a few inches of change may create blind spots that weaken coverage. The article explains that reviewing camera angles regularly helps maintain the original viewing plan, ensuring faces and license plates remain visible when incidents occur.

Access logs provide another layer of insight that many owners forget to check. These records track who enters, which credentials are used, and when doors open. Richardson reviews access logs for patterns that do not match normal schedules. If a door opens at an unusual hour or a credential appears unexpectedly, it may signal that permissions need updating or that a process is being misused. The HelloNation article shows how a few minutes of review can uncover issues long before they turn into serious problems.

User permissions also need consistent attention. The piece notes that as employees change roles, vendors rotate, or temporary users finish projects, outdated access remains one of the most common weaknesses in building security. A clean credential list reduces clutter and risk, making the security system easier to manage. Richardson updates these lists often to ensure that only the right people retain access to sensitive areas.

Passwords and codes, though simple, play a major role in preventing unauthorized entry. The HelloNation article explains that static passwords tend to spread over time because people share or write them down. Refreshing passwords and codes on a regular schedule greatly reduces that exposure. The process takes minutes but can prevent the gradual buildup of security gaps that go unnoticed.

Alert settings deserve steady review as well. Systems evolve, and so do business routines. Richardson tests each alert to confirm that it activates during real events and stays silent during normal operations. This process prevents alarm fatigue, which happens when staff receive too many irrelevant alerts and begin to ignore them. By tuning alerts carefully, teams stay confident in their system’s reliability and respond faster when something important occurs.

Software updates are another point of focus. Every major manufacturer releases updates to address bugs, patch vulnerabilities, and ensure compatibility with newer technology. Richardson checks cameras, recorders, access panels, and alarm hubs for current firmware. According to the article, staying current on software updates is one of the most effective ways to protect against modern digital threats. Skipping them can leave security systems exposed or incompatible with new devices.

Integration between systems further strengthens protection. The HelloNation piece describes how cameras, alarms, and access control systems support one another when they share data. A camera can confirm what triggered an alarm, while access logs identify who entered a door at the same time. When these systems are connected, property managers gain a more complete and accurate record of daily activity. This connected defense makes it easier to respond quickly during emergencies and review events after they happen.

Security Systems Expert Brandon Richardson points out that these checks do not require major overhauls. Instead, they should be short, regular reviews that guide the system and keep it performing as designed. A few simple habits—adjusting camera angles, checking access logs, reviewing user permissions, updating passwords, testing alerts, and installing software updates—add up to long-term reliability.

The HelloNation article concludes that the most dependable security system is the one that receives steady attention. Maintenance turns routine technology into a living, adaptable safeguard. By keeping components aligned, updated, and integrated, property owners maintain readiness without unnecessary cost or downtime.

Security System Tips for Better Long Term Protection features insights from Brandon Richardson, Security Systems Expert of Manchester, NH, in HelloNation.

About HelloNation
HelloNation is a premier media platform that connects readers with trusted professionals and businesses across various industries. Through its innovative “edvertising” approach that blends educational content and storytelling, HelloNation delivers expert-driven articles that inform, inspire, and empower. Covering topics from home improvement and health to business strategy and lifestyle, HelloNation highlights leaders making a meaningful impact in their communities.

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SOURCE HelloNation

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