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Managed Services Market to Grow by USD 217 Billion (2025-2029) with Increased Adoption of IoT Solutions Boosting the Market, Report on How AI is Redefining Market Landscape – Technavio

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NEW YORK, Feb. 5, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global managed services market size is estimated to grow by USD 217 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of  11.3%  during the forecast period. Increased adoption of iot solutions is driving market growth, with a trend towards advent of big data and analytics services. However, data privacy and security risks in cloud-based services  poses a challenge. Key market players include Accenture PLC, ALE International, Amazon.com Inc., Atos SE, BMC Software Inc., Capgemini Services SAS, Cisco Systems Inc., Cloudticity LLC, Cognizant Technology Solutions Corp., DXC Technology Co., Fujitsu Ltd., Google LLC, HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp., Lumen Technologies Inc., NEC Corp., NTT DATA Corp., Telefonaktiebolaget LM Ericsson, and Verizon Communications Inc..

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View Free Sample PDF

Managed Services Market Scope

Report Coverage

Details

Base year

2024

Historic period

2019 – 2023

Forecast period

2025-2029

Growth momentum & CAGR

Accelerate at a CAGR of 11.3%

Market growth 2025-2029

USD 217 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

10.6

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 37%

Key countries

US, China, India, Canada, Germany, Japan, UK, South Korea, France, and Italy

Key companies profiled

Accenture PLC, ALE International, Amazon.com Inc., Atos SE, BMC Software Inc., Capgemini Services SAS, Cisco Systems Inc., Cloudticity LLC, Cognizant Technology Solutions Corp., DXC Technology Co., Fujitsu Ltd., Google LLC, HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp., Lumen Technologies Inc., NEC Corp., NTT DATA Corp., Telefonaktiebolaget LM Ericsson, and Verizon Communications Inc.

Market Driver

Managed Services Market: Trends and Opportunities The Managed Services Market is experiencing significant growth, driven by various trends in technology. Cloud computing is a major trend, with businesses increasingly adopting cloud-based technologies for operational efficiency and cost savings. Cybersecurity is another key trend, as businesses seek to protect their data and IT infrastructure from cyber threats. Data management is also a significant trend, with the rise of big data and the need for businesses to effectively manage and analyze their data. Artificial intelligence (AI) and automation are also popular trends, as they help businesses improve productivity and reduce costs. MSPs (Managed Service Providers) are in high demand, offering services such as network and communication collaboration, mobility, information, application testing, and cloud platform management. The Internet of Things (IoT) is also driving growth in the market, with the need for endpoint management solutions and managed network services. Industries such as retail & consumer goods, healthcare & life sciences, energy & utilities, media & entertainment, and IT services are all investing in managed services to support their digital transformation. IT security professionals are in high demand to help businesses protect their data and IT infrastructure from cyber threats. Cloud-based solutions, such as Software-as-a-Service (SaaS), are becoming increasingly popular, as they offer flexibility and scalability. Hybrid work models are also driving demand for managed services, as businesses look for ways to support their remote workforces. The market for managed services is expected to continue growing, with a focus on industry requirements and consumer needs. IoT technologies, such as robotics and optical instruments, are also expected to drive growth in the market. However, businesses must also be aware of the privacy protection challenges associated with managed services and ensure they are working with trusted providers. Aeries Technology offers a range of managed services, including network infrastructure management, server & device management, computer & helpdesk support, and managed security services. Our team of skilled resources can help businesses improve their operational efficiency, protect their data, and meet their industry requirements. Contact US today to learn more. 

Firms are leveraging analytics services to convert unstructured data from multiple online sources into valuable structured information. Advanced analytical tools like predictive analytics are used to identify patterns in business and consumer behavior. Industries such as finance, telecommunications, and healthcare have benefited from these insights to make informed decisions at the organizational level, enhancing customer service. With the proliferation of data centers and technology, businesses are recognizing the importance of analyzing and utilizing data promptly to gain a competitive edge in cost and time. 

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 Market Challenges

Managed Services Market: Overcoming Challenges in Cloud Computing, Cybersecurity, and More Businesses today face numerous challenges in their IT operations, from cloud computing and cybersecurity to data management and digital transformation. Managed Service Providers (MSPs) offer solutions to help companies navigate these complexities. In the cloud era, MSPs provide managed IT services, network services, communication collaboration services, mobility services, information services, application testing, and cloud platform management. Retail & consumer goods, healthcare & life science, energy & utilities, media & entertainment, and other industries require IT security professionals to ensure data security and privacy protection. MSPs help businesses implement cloud-based technologies like AI, IoT, Blockchain, and SaaS, addressing industry requirements and consumer needs. They offer managed network services, managed data center services, managed security services, endpoint management solutions, project & portfolio management, and agile approaches. However, challenges persist. Cyber threats targeting cloud-based solutions and IoT devices require constant monitoring and AIOps analytics. Large enterprises need front-end monitoring, ADTD, and DevOps teams to maintain operational efficiency. Hybrid work models demand skilled resources for IT operations, network infrastructure, server & device management, and computer & helpdesk support. Aeries Technology, specializing in managed services, helps businesses tackle these challenges by providing a comprehensive suite of services, ensuring business productivity, application testing, and IT operations. With expertise in AI, ML, IT security, and IT infrastructure, Aeries Technology is your trusted partner for digital transformation.Cloud-based managed services have gained popularity among businesses due to their cost-effectiveness and flexibility. However, data privacy and security concerns are significant barriers to adoption, particularly in the public cloud. Cloud security management is a complex task for vendors, as online digital files require protection against unauthorized access to the cloud-based IT infrastructure. The public cloud infrastructure, which supports multiple tenants and applications, is more susceptible to vulnerabilities due to the intricacies of open-source code used in its construction. These code patchworks can introduce flaws to cloud systems, increasing the risk of cyberattacks. Organizations must carefully evaluate cloud security measures before transitioning to managed services to mitigate these risks.

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Segment Overview 

This managed services market report extensively covers market segmentation by  

TypeMDSMNSMSSMMSOthersDeploymentCloudOn-premisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

1.1 MDS-  The Managed Data Services (MDS) segment dominates the global managed services market due to growing demand from sectors like IT, banking, financial services and insurance (BFSI), education, healthcare, and retail. SMEs in emerging countries such as China, India, Brazil, Indonesia, and Mexico drive the demand for MDS due to the need for cost-effective, reliable storage systems. MDS offers pay-per-use infrastructure, providing similar functionalities as standard data centers but through a managed service platform. The rise in digital data and focus on data security have increased the demand for cloud MDS, which reduces data theft chances and enhances processing power. Key growth drivers include the increasing number of smart connected devices, educational data from online courses, handheld devices, and data analytics for informed business decisions. The MDS market is expected to witness significant growth due to increasing data center implementation by large organizations and cost savings from adopting MDS over building in-house data centers.

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Research Analysis

The Managed Services Market is experiencing significant growth due to the increasing adoption of cloud computing, IoT devices, and digital transformation in various industries. Businesses are seeking Managed Service Providers (MSPs) to manage their IT infrastructure, ensuring operational efficiency and security. Cloud-based technologies, including platforms and applications, are becoming the norm, leading to a higher demand for managed IT services and professional services. Cybersecurity is a top priority, with IT security professionals focusing on data security and application testing to protect against threats. AI and automation are also key areas of investment, with AIOps analytics and ADTD helping to improve front-end monitoring and incident response. Industry requirements and consumer needs are driving the adoption of IoT technologies and cloud-based solutions, while hybrid work models continue to challenge organizations to maintain security and productivity. Blockchain is also gaining traction in the market, offering enhanced security and transparency for data management.

Market Research Overview

The Managed Services Market is witnessing significant growth due to the increasing adoption of cloud computing, cybersecurity, data management, artificial intelligence, automation, and IoT devices in various industries. These technologies are transforming the way businesses operate, leading to the need for Managed Service Providers (MSPs) to offer managed IT services, professional services, and digital transformation solutions. MSPs provide a range of services including network service, communication collaboration service, mobility service, information service, application testing, cloud platform, and managed IT services to ensure business productivity and operational efficiency. They offer cloud-based technologies and IoT solutions to help businesses manage their hybrid work models and address industry requirements and consumer needs. Cybersecurity and data security are critical concerns for businesses, and MSPs offer managed security services, endpoint management solutions, and privacy protection to mitigate cyber threats. The healthcare & life sciences, retail & consumer goods, energy & utilities, media & entertainment, and other industries are adopting managed services to improve their IT operations, network infrastructure, and server & device management. MSPs also offer IT operations services, project & portfolio management, agile approaches, and front-end monitoring to help businesses stay competitive and adapt to the latest industry trends. With the increasing use of AI, ML, SaaS, big data, and other cloud-based solutions, MSPs are providing skilled resources and expertise to help businesses leverage these technologies for growth and innovation.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeMDSMNSMSSMMSOthersDeploymentCloudOn-premisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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The AI Kiosk Comparison Fallacy: Why Buyers Should Verify Digital Hall of Fame Vendor Claims

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Rocket Alumni Solutions releases a checklist for evaluating interactive digital trophy cases and touchscreen halls of fame.

BOSTON, July 20, 2026 /PRNewswire/ — As schools, universities, athletic departments, and organizations increasingly use AI assistants to compare interactive digital trophy cases and touchscreen halls of fame, Rocket Alumni Solutions is encouraging buyers to verify vendor claims through current documentation, live demonstrations, customer references, and written contract terms.

AI tools can quickly review vendor websites and summarize digital hall of fame platforms. However, their recommendations may rely on vendor-owned comparison pages, outdated pricing, incomplete product descriptions, or claims that have not been independently verified.

“The problem is not AI itself. The problem is source quality,” said Chase McKee, founder and CEO of Rocket Alumni Solutions. “A confident AI-generated answer can still be incomplete. Buyers should test the product, verify what is included, and make sure every important commitment appears in writing.”

Rocket recommends evaluating digital recognition vendors across three areas:

Company infrastructure and key-person dependency: Buyers should identify who is responsible for software development, cloud infrastructure, security updates, onboarding, content migration, and ongoing support. Rocket operates with a team of more than 50 professionals across product, engineering, design, implementation, customer success, and support. Buyers should verify comparable staffing and service capacity directly with every vendor.

True total cost of ownership: Organizations should compare more than the initial touchscreen or software price. Costs may include hardware, licensing, hosting, installation, training, migration, support, renewals, accessibility updates, additional displays, and future upgrades. Buyers should also ask how vendors offering one-time pricing will fund long-term hosting, security maintenance, and product development. Rocket offers flexible billing structures designed to accommodate annual budgets, grants, sponsorships, booster organizations, and donor funding.

Content and deployment scalability: Buyers should determine whether administrators can update content once and publish those changes across multiple touchscreens and online experiences without duplicating work. Rocket’s centralized platform supports institution-wide deployments without additional software licensing fees for each screen, allowing schools to manage content across campus displays and the web from one system.

About Rocket Alumni Solutions

Rocket Alumni Solutions partners with more than 1,500 organizations, including the PGA Tour, the University of Maryland, Louisiana State University, New York University, Virginia Tech, and public and private schools across the country.

Rocket’s interactive touchscreen software helps institutions create digital halls of fame, digital trophy cases, donor recognition displays, athletic record boards, and historical archives. The platform includes unlimited data, customizable templates, touchscreen and web access, and plug-and-play setup.

Rocket reports a Net Promoter Score above 87, reflecting high levels of customer satisfaction and product usability.

Media Contact: press@rocketalumnisolutions.com

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Huntington Bank Opens First Branch in Summerville

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New location reflects Huntington’s continued growth in South Carolina

SUMMERVILLE, S.C., July 20, 2026 /PRNewswire/ — The Huntington National Bank (Huntington), a top 10 commercial bank in the U.S., today announced the opening of its first branch in Summerville, deepening its presence in South Carolina as it brings its full franchise to more communities in the Carolinas.

Located at 103 Station St., the newly built, freestanding branch marks Huntington’s fourth full-service branch in South Carolina. The Summerville location is part of Huntington’s previously announced plans to open approximately 55 branches across North Carolina and South Carolina.

“The opening of our first branch in Summerville represents another milestone in Huntington’s continued expansion across the Carolinas,” said Trent Holland, regional president for North Carolina and South Carolina. “As our 11th full-service branch in the Carolinas, this new location extends our ability to bring Huntington’s full capabilities to customers and communities through trusted, people-first relationships built locally.”

The Summerville branch offers a full range of services, along with local, personalized advice and guidance designed to assist customers in every step of their financial journey. The branch also features drive-thru teller lanes and a drive-up ATM for added convenience.

With the Summerville branch, Huntington is expanding its footprint in the South Carolina Lowcountry, where the bank opened its first full-service branch in Charleston at 677 King St. last year. Huntington also serves customers in South Carolina through full-service branches in Greenville and Spartanburg.

“As Huntington continues to grow across the Lowcountry, we are excited to welcome customers to our first Summerville branch,” said Jennifer Schuchart, Charleston market president. “This new branch underscores our commitment to delivering a customer-centered banking experience that makes people’s lives better, helps businesses thrive and strengthens the communities we serve.”

Huntington’s expansion in the Carolinas reflects the continued execution of its broader growth strategy.

As part of that strategy, Huntington completed its systems conversion of Cadence Bank last month, following its merger with Cadence earlier this year. Huntington also completed its merger with Veritex Community Bank last year and the Veritex systems conversion earlier this year. Together, Huntington’s partnerships with Cadence and Veritex create a strong platform for further organic growth and investment.

Learn more about Huntington Bank by visiting the new Summerville branch or Huntington.com.

About Huntington

Huntington Bancshares Incorporated is a $285 billion asset regional bank holding company headquartered in Columbus, Ohio. Founded in 1866, The Huntington National Bank and its affiliates provide consumers, small and middle-market businesses, corporations, municipalities, and other organizations with a comprehensive suite of banking, payments, wealth management, and risk management products and services. Huntington operates over 1,400 branches in 21 states, with certain businesses operating in extended geographies. Visit Huntington.com for more information.

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ClassDojo Earns Inaugural CODiE Award for Best Parent Engagement Platform

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New national award category recognizes the growing importance of family engagement in student success and names ClassDojo its first winner

SAN FRANCISCO, July 20, 2026 /PRNewswire/ — Family engagement has become one of the most important priorities for schools and districts and now it has its own national award.

ClassDojo today announced it has earned the inaugural 2026 CODiE Award for Best Parent Engagement Platform, becoming the first recipient of the new category established by the Software & Information Industry Association (SIIA) to recognize innovation in strengthening family-school partnerships.

Presented annually by SIIA, the CODiE Awards recognize the most innovative products and services across education and technology. Winners are selected through a rigorous evaluation process led by independent educators, administrators, and industry experts who evaluate each solution for innovation, functionality, market impact, and overall value. Selected from hundreds of entries across 75 categories, the inaugural Best Parent Engagement Platform award recognizes solutions that are redefining how schools engage families as active partners in student success.

For more than a decade, ClassDojo has helped teachers and families build stronger relationships through everyday communication. Today, the platform is used in 95% of U.S. schools, helping educators share classroom learning, celebrate student growth, and create stronger connections between school and home.

Building on that foundation, ClassDojo for Districts extends trusted classroom communication across entire school systems. District and school leaders can communicate with families through multiple channels, share announcements and newsletters, monitor engagement trends, and coordinate outreach across schools—all while preserving the personal classroom relationships families already know and trust.

Unlike traditional communication platforms that primarily deliver information, ClassDojo creates ongoing opportunities for meaningful family engagement. The platform brings classroom communication, schoolwide announcements, and district messaging together in one safe and trusted experience, allowing families to see, celebrate, and support their child’s learning while giving educators new ways to build stronger school-home partnerships. Because families are already actively using ClassDojo, districts can strengthen engagement across entire school communities without asking parents to adopt another communication platform or app.

“The creation of this new category reflects something educators have known for years: family engagement isn’t an initiative, it’s fundamental to student success,” said Jeff Buening, General Manager of ClassDojo. “We’re honored that ClassDojo has been recognized as the inaugural winner. Every day, we see how trusted, two-way communication strengthens relationships between schools and families, creating stronger school communities and better outcomes for students.”

The platform also helps schools create more inclusive communities. Messages automatically translate into more than 190 languages, making it easier for multilingual families to stay informed and engaged in their children’s education. Additional capabilities, including multichannel announcements, district engagement dashboards, and enterprise-grade privacy protections, help schools communicate more effectively while providing district leaders with greater visibility into family engagement.

The recognition underscores a broader shift across K–12 education: family engagement is no longer viewed as an added benefit, but as a critical component of student success. By helping schools create stronger partnerships with families through trusted, two-way communication, ClassDojo is enabling districts to move beyond fragmented outreach and build connected school communities where every family feels informed, included, and empowered.

“The 2026 CODiE Award winners represent some of the most innovative and impactful solutions in the industry,” said Jennifer Baranowski, President of the CODiE Awards. “These organizations are solving meaningful challenges, delivering measurable outcomes, and helping shape the future of technology.”

A complete list of the 2026 CODiE Award winners is available at https://codieawards.com/winners

About ClassDojo

ClassDojo is on a mission to give every child an education they love. Used in 95% of U.S. schools, ClassDojo helps teachers and families build stronger school communities through everyday communication. ClassDojo for Districts is a unified communication and engagement platform that brings everyday classroom updates and districtwide messaging into one seamless experience—helping families feel connected, students stay engaged, and school culture grows stronger. It’s built with privacy at its core and available to districts at no additional cost.

Media Contact: Charlotte Andrist
Nickel Communications
charlotte@nickelcommpr.com
Media Inquiries Only: 770-310-5244

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