Connect with us

Technology

Fusion Connect Announces World’s Best POTS Replacement Solution

Published

on

Superior customer experience from our completely US-based Services team led to groundbreaking +667% NPS increase in 2024

ATLANTA, Feb. 18, 2025 /PRNewswire/ — Fusion Connect, a Morgan Stanley company, and a proven leader for connectivity and communications services, is launching a new solution that allows customers to lock in ‘guaranteed not to increase’ pricing for existing POTS lines while transitioning to the industry’s best prices for POTS Replacement technology based upon modern IP services.

“Fusion Connect helped us save thousands of dollars per month,” said Matthew Smith, IT Director, Ken Ganley Companies.

This compelling solution is part of the Fusion Connect full suite of managed network, communications and collaboration solutions. POTS (or legacy copper phone) lines are being decommissioned as this old analog technology becomes outdated, and expensive to support by traditional telcos. Consequently, prices for existing POTS lines are skyrocketing, which has created a sense of urgency for businesses to find a way to get these growing costs under control.

Fusion Connect’s entire POTS Replacement solution is project managed and delivered by a fully US-based installation and support team, making our service even more desirable to customers who are right here in America. By eliminating outsourcing and replacing it with an entirely American-based, highly skilled in-house team, Fusion Connect has achieved outstanding net promoter score (NPS) results, far exceeding industry averages. These strategic shifts reinforce Fusion Connect’s customer-centric approach and underpin the wave of recognition from the industry’s partner ecosystem.

Best POTS Migration and Replacement Offer in Market

Recent survey results among the Fusion Connect partner community reveal that businesses are seeing huge price increases, often paying $300$1000 per POTS line, which is untenable for many businesses! Fusion Connect is countering the trend of soaring POTS line increases by offering customers fixed-rate pricing at strikingly low rates, eliminating the business shock of escalating costs and the disruption customers feel when rushed into replacement projects as the only path to savings.

“Listening to customers, it was clear that some of their toughest communications and financial problems stemmed from their legacy POTS lines,” noted Frederic Dickey, SVP, Product Management at Fusion Connect. “So, we created a new POTS migration solution to curb costs and put customers back in control. Now, customers can save over 75% off their POTS costs initially, when moving to Fusion. And the flexibility on when to tackle their migration to a modern architecture to save an additional 53% cost savings, along with the performance benefits that come from adopting an IP-based solution.”

“We rely on and use Fusion services every day and are happy we moved to their services. Fusion Connect’s strong point is their customer service,” said Matthew Smith, IT Director, Ken Ganley Companies. “We have 54 rooftops, and the telecom services can be a headache, but Fusion Connect helps us stay on top of everything. By using their service, we have been able to eliminate most of our costly POTS lines. Getting rid of our costly POTS lines has saved us thousands of dollars per month.”

Fusion Connect is excited to detail how our new POTS migration and replacement offer will give customers the assurance of rate decreases and the flexibility of determining when they move to a more resilient and effective modern approach. Offer highlights include:

A business-friendly two-step path towards savings, starting with a simple migration of any existing POTS or copper lines followed by a replacement project implemented gradually over the next 12 months.Secure locked-in rates of $85 per line when migrating existing POTS lines to Fusion Connect, followed quickly by further reductions to a special introductory price of $45 per line as the POTS lines are converted over to IP-based POTS Replacement.End-to-end project management by US-based Fusion Connect experts to ensure success from planning to implementation and ongoing operations.

“When evaluating the ideal managed services provider, businesses consistently choose Fusion Connect because of their outstanding reputation and ability to deliver the right custom-fit solution,” said Troy Blanchard, Pre-Sales Engineer at VLCM. “When it comes to POTS migration and replacement projects, Fusion Connect has a depth of expertise and experience that drives customer success. Fusion Connect is known for their excellent customer care and support demonstrating true customer understanding.”

100% American-Delivered Services Demonstrate Customer-Centric Approach

Unlike many providers who choose to offshore customer-facing services such as support and installation in order to trim expenses, Fusion Connect is prioritizing an excellent customer experience over internal cost cutting measures. Fusion Connect decided to cancel outsourcing and bring these operational capabilities back in-house, delivered in America, by a wholly US-based team with deep industry and technical expertise. This translates to stronger customer connection, higher quality of service, and overall better experience.

“Our customers were extremely clear about their preferences for dealing with a fully US-based team. We listened and are now able to deliver a combination of technical expertise, product knowledge, and cultural alignment that is simply a world-class experience for our customers,” said Rod Brownridge, SVP Customer Support at Fusion Connect. “More than ever before, customers feel heard, understood, and supported by individuals who truly grasp their needs and priorities. This enhanced trust and satisfaction is directly reflected in our tremendous NPS upswing of 667% during 2024.”

By switching to fully US-located support, Fusion Connect was able to elevate the quality of care delivered by a team of experts working in the same time zone as our customers:

Proven Expertise: Our workforce has twice the typical industry tenure, giving them the experience and perspective to proactively address customer needs.Deep Products and Tools Knowledge: The team is proficient in the intricacies of our full suite of products with hands-on experience that benefits customers.Customer Connection: Our employees share the same context and alignment as our clients, fostering deeper connections.

Fusion Connect Provides Full Stack Solutions and 100% US-based Support

Fusion Connect offers a comprehensive suite of communication solutions that can be fully customized for your unique business and can grow at the pace of changing business needs. The Fusion Connect advantage includes one-vendor simplicity from implementation to ongoing support backed by a dedicated, American-based team of experts and the industry’s best 100% uptime guarantee for unwavering confidence.

“Fusion Connect always puts the customer first ensuring clients are fully supported, from solution design to implementation, by a dedicated team of experts that have the experience and commitment to deliver customer success,” remarked JW Stanley, Director of Engineering at Telarus. “We are confident recommending Fusion Connect solutions because we know clients love working with Fusion Connect as much as we do.”

Visit our website for more information about Fusion Connect and details about our POTS migration and replacement solution along with their fully customizable suite of connectivity and communication solutions.

About Fusion Connect
As a Morgan Stanley company and leading cloud communications provider, Fusion Connect takes pride in delivering a full suite of US-based managed services that remove all the complexity so customers can focus on running their business. We use our deep technical expertise and industry know-how to build the ‘right-fit’, best of class communications and collaboration solutions for our customers right here in the US. Fusion Connect is proven at delivering customer success for managed broadband access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams solutions. Fusion Connect is unique in providing exceptional customer support backed by industry-leading, uptime service guarantee. For more information on how to get started, visit Fusion Connect or connect with one of our experts at +1-888- 301-1721.

Press Contact:
Fusion Connect
PR@fusionconnect.com
470-731-7553

View original content to download multimedia:https://www.prnewswire.com/news-releases/fusion-connect-announces-worlds-best-pots-replacement-solution-302376572.html

SOURCE Fusion Connect

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Verda and Compal Announce Partnership to Accelerate AI Infrastructure Development and Expansion

Published

on

By

TAIPEI, May 7, 2026 /PRNewswire/ — Compal Electronics (Compal; TWSE: 2324) and Verda, the Helsinki-headquartered European AI cloud provider, purpose-built for the demands of frontier model training and agentic inference, today announced a strategic partnership under which Compal will supply next-generation GPU server systems to accelerate the build-out of its next-generation AI infrastructure across Europe and the APAC region.

Under this collaboration, Compal will supply high-density, liquid-cooled AI server platforms. The platforms are engineered for the workloads defining the next wave of AI: agentic applications that process extensive context and operate at high concurrency, while maintaining the thermal efficiency required for Verda’s sustainable cloud deployments.

The partnership underlines the growing global traction for Verda’s services as well as Compal’s growing role as an infrastructure partner to neocloud operators addressing rising demand for localized AI compute. As enterprises and governments increasingly prioritize data residency, security, and regulatory compliance, neocloud providers like Verda are emerging as key enablers of Sovereign AI strategies.

“Verda’s platform reflects where AI infrastructure demand is heading—toward regional, high-performance, and energy-efficient deployments,” said Alan Chang, Vice President, Infrastructure Solutions Business Group (ISBG) at Compal. “This collaboration demonstrates our ability to deliver advanced AI systems at scale for customers building the next generation of AI clouds.”

“Our mission is to build the next generation of cloud infrastructure for AI and empower pioneering teams across the globe. Working with Compal helps us deliver with world-class quality and reliability, and is an important step in our plans to expand our presence in the APAC region. We’re excited about what’s ahead,” said Jorge Santos, Chief Operating Officer at Verda.

Compal brings deep engineering expertise in accelerated computing, advanced thermal design, and system integration, enabling customers to deploy AI infrastructure efficiently while managing power density and operational complexity. To support global AI deployments, Compal continues to expand its manufacturing footprint across Taiwan, Vietnam, and the United States, strengthening supply-chain resilience and aligning production capacity with regional customer requirements.

About Compal
Established in 1984, Compal has grown into a leading global manufacturer of computers and smart devices, partnering with top-tier brands worldwide. Compal was recognized by CommonWealth Magazine as one of Taiwan’s top 7 manufacturers and has consistently ranked among the Forbes Global 2000 companies. Compal has actively expanded into new growth areas, including cloud servers, automotive electronics, smart medical and healthcare, and advanced communication solutions. Headquartered in Taipei, Taiwan, Compal operates design and production facilities in the United States, Taiwan, China, Vietnam, Mexico, Brazil, and Poland. Learn more at https://www.compal.com

About Verda
Verda (formerly DataCrunch) is a European AI cloud provider operating high-density GPU data centers across Europe, delivering on-demand compute for training and inference at scale. Headquartered in Finland, Verda runs infrastructure powered by renewable energy and serves frontier AI labs, research teams and startups building the next generation of models. Learn more at https://verda.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/verda-and-compal-announce-partnership-to-accelerate-ai-infrastructure-development-and-expansion-302765319.html

SOURCE COMPAL ELECTRONICS,INC.

Continue Reading

Technology

Mastercard and Yellow Card Partner to Unlock Stablecoin Payment Innovation Across EEMEA

Published

on

By

The two companies will explore innovative real-world use cases for stablecoin-enabled payments including strengthening digital asset payment security with Mastercard Crypto Credential

JOHANNESBURG and NEW YORK, May 7, 2026 /PRNewswire/ — Mastercard and Yellow Card, a licensed stablecoin infrastructure provider operating primarily across Africa, with additional capabilities in select emerging markets, have announced a strategic partnership to accelerate stablecoin-enabled payment innovation across Eastern Europe, the Middle East, and Africa (EEMEA), with plans for global expansion.

The collaboration will explore breakthrough applications for stablecoin payments across four key verticals: cross-border remittances, B2B settlement, digital loyalty ecosystems, and treasury management. Both companies will work with banks, financial institutions, and regulatory bodies to pilot secure, compliant stablecoin solutions that enhance payment efficiency and reduce costs for businesses and consumers.

The alliance will establish joint working groups to identify high-impact use cases, and create interoperable solutions for banks and financial institutions in the Mastercard network that bridge traditional finance with blockchain-powered payments. Initial focus markets include Ghana, Kenya, Nigeria, South Africa, and the United Arab Emirates.

“Emerging markets represent the greatest opportunity for payment innovation, but success requires deep local expertise and regulatory navigation,” said Chris Maurice, CEO of Yellow Card. “We bring years of experience building compliant stablecoin infrastructure where traditional banking falls short. Mastercard’s global network amplifies these capabilities, allowing us to serve businesses and consumers who need better, more affordable ways to move money across borders,” added Mr. Maurice.

Stablecoins are an exciting and useful option for some payments, and we look forward to working on additional use cases with Yellow Card, while continuing to leverage Mastercard’s expertise to make stablecoins seamless and secure. Together we look forward to taking digital finance into a new sphere, unlocking new efficiencies in cross-border trade, business-to-business settlements, and digital asset security, to generate a wide-ranging positive impact across the financial ecosystem,” said Mete Güney, Executive Vice President, Market Development, EEMEA, Mastercard.

The partnership builds on Mastercard’s expanding blockchain ecosystem and Yellow Card’s proven track record as one of Africa’s leading licensed stablecoin operators, reinforcing both companies’ commitment to utility-focused digital asset innovation. As stablecoins gain regulatory clarity and institutional adoption across emerging markets, the collaboration positions both partners at the forefront of secure, scalable digital payment solutions that bridge traditional finance with blockchain technology.

About Mastercard
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

www.mastercard.com

About Yellow Card
Yellow Card is one of the largest licensed stablecoin-based infrastructure providers with capabilities in 20 African countries and major emerging markets. From Stablecoin payment infrastructure to fiat settlement rails, wallet services, and custom local Stablecoin issuance, Yellow Card provides the complete à-la-carte infrastructure businesses need to manage Stablecoins, payments, and operations across emerging markets.

https://yellowcard.io/

Photo: https://mma.prnewswire.com/media/2973777/Yellow_Card_x_Mastercard.jpg
Logo:  https://mma.prnewswire.com/media/2973776/Yellow_Card_Logo.jpg

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/mastercard-and-yellow-card-partner-to-unlock-stablecoin-payment-innovation-across-eemea-302765320.html

SOURCE Yellow Card

Continue Reading

Technology

Chunghwa Telecom Reports Un-Audited Consolidated Operating Results for the First Quarter of 2026

Published

on

By

TAIPEI, May 7, 2026 /PRNewswire/ — Chunghwa Telecom Co., Ltd. (TAIEX: 2412, NYSE: CHT) (“Chunghwa” or “the Company”) today reported its un-audited operating results for the first quarter of 2026. All figures were prepared in accordance with Taiwan-International Financial Reporting Standards (“T-IFRSs”) on a consolidated basis.

(Comparisons throughout the press release, unless otherwise stated, are made with regard to the prior year period.)

First Quarter 2026 Financial Highlights

Total revenue increased by 7.5% to NT$ 59.99 billion.Consumer Business Group revenue increased by 6.2% to NT$ 36.73 billion.Enterprise Business Group revenue increased by 8.5% to NT$ 18.81 billion.International Business Group revenue increased by 10.7% to NT$ 2.70 billion.Total operating costs and expenses increased by 8.3% to NT$ 46.89 billion.Operating income increased by 4.6% to NT$ 13.10 billion.EBITDA increased by 3.4% to NT$ 23.30 billion.Net income attributable to stockholders of the parent increased by 3.2% to NT$ 10.11 billion.Basic earnings per share (EPS) was NT$1.30.Total revenue, operating income, net income attributable to stockholders of the parent, and EPS all exceeded the high-end target of quarterly guidance.

“We began 2026 with a strong start, delivering financial performance across revenue, operating income, net income attributable to stockholders of the parent and EPS all exceeding our quarterly forecasts. Moreover, revenue reached a first-quarter record, the highest since 2012. These results reflect the continued strength of our business momentum,” said Mr. Chih‑Cheng Chien, Chairman and CEO of Chunghwa Telecom.

“This performance was primarily driven by robust growth in our ICT business, where both recurring revenue and order intake reached new highs. Our ICT revenue grew significantly year over year, supported by strong demand across key areas such as IDC, cloud, and AIoT services, underscoring our success in capturing emerging digital and AI-driven opportunities,” said Mr. Rong-Shy Lin, President of Chunghwa Telecom.

“Our mobile and broadband businesses also continued to deliver stable growth, benefiting from escalating 5G penetration and ongoing improvements in ARPU. Notably, our four value-added services all exceeded their remarkable million-subscriber thresholds, demonstrating our success in delivering value to users. These results reflect not only the resilience of our core operations, but also the effectiveness of our long-term strategy to balance stable cash-generating businesses with high-growth digital initiatives,” Mr. Lin continued.

“We are committed to advancing our 6G transition and AI-powered future. Our phased 5G standalone deployment is strengthening networking founding by targeting services in select verticals and high-traffic commercial districts for the 6G era,” Mr. Lin added. “Meanwhile, by building ‘CHT AI Factory platform’ to integrate our DeepFlow solutions, compute power, AI models and agents, we offer AI-enabled applications to customers and accelerate AI-related revenue growth in 2026. Alongside our technology advancements, ESG remains a core pillar of our long‑term strategy. We are confident in our ability to achieve sustainable growth and create long‑term value for our shareholders.”

Revenue

Chunghwa Telecom’s total revenues for the first quarter of 2026 increased by 7.5% to NT$ 59.99 billion.

Consumer Business Group’s revenue for the first quarter of 2026 increased by 6.2% Year-over-year to NT$ 36.73 billion and income before tax increased by 5.3% year-over-year, supported by steady increases in core telecom business and strong iPhone demands.

Enterprise Business Group’s revenue for the first quarter of 2026 increased 8.5% year-over-year to NT$ 18.81 billion, driven by robust ICT growth, while pre-tax profit declined 2.7% due to fixed voice service decrease. Notably, ICT order intake hit a quarterly record-high, led by network resilience, anti-fraud initiatives, and large projects for national fiscal and public surveillance systems, underpinning future growth momentum.

International Business Group’s revenue for the first quarter of 2026 increased by 10.7% to NT$ 2.70 billion and income before tax increased by 1.6% year-over-year, driven by rising demand for ICT services and stronger roaming revenue. In addition, we expanded investment in the AUG-East submarine cable this quarter, boosting Taiwan to Japan and Taiwan to Singapore bandwidth to 18+ Tbps, supporting international business growth.

Operating Costs and Expenses

Total operating costs and expenses for the first quarter of 2026 increased by 8.3% to NT$ 46.89 billion, mainly due to higher costs associated with growth in sales and ICT project revenue, as well as an increase in personnel expenses.

Operating Income and Net Income

Operating income for the first quarter of 2026 increased by 4.6% to NT$ 13.10 billion. The operating margin was 21.75%, as compared to 22.44% in the same period of 2025. Net income attributable to stockholders of the parent increased by 3.2% to NT$ 10.11 billion. Basic earnings per share was NT$1.30.

Cash Flow and EBITDA

Cash flow from operating activities, as of March 31st, 2026, decreased by 13.6% year over year to NT$ 11.19 billion.

Cash and cash equivalents, as of March 31st, 2026, increased by 20.8% to NT$ 35.10 billion as compared to that as of March 31st, 2025.

EBITDA for the first quarter of 2026 was NT$ 23.30 billion, increased by 3.4% year over year. EBITDA margin was 38.85%, as compared to 40.37% in the same period of 2025.

Business Highlights

Mobile

As of March 31st, 2026, Chunghwa Telecom had 13.34 million mobile subscribers, representing a 1.7% year-over-year increase. In the first quarter, total mobile service revenue increased by 4.4% to NT$ 17.70 billion, while mobile post-paid ARPU excluding IoT SIMs grew 3.6% year over year to NT$ 573.

Fixed Broadband/HiNet

As of March 31st, 2026, the number of broadband subscribers slightly increased by 0.5% to 4.45 million. The number of HiNet broadband subscribers increased by 1.4% to 3.80 million. In the first quarter, total fixed broadband revenue grew 3.0% year over year to NT$ 11.81 billion, while ARPU increased 2.5% to NT$ 818.

Fixed line

As of March 31st, 2026, the number of fixed-line subscribers was 8.57 million.

Financial Statements

Financial statements and additional operational data can be found on the Company’s website at http://www.cht.com.tw/en/home/cht/investors/financials/quarterly-earnings

NOTE CONCERNING FORWARD-LOOKING STATEMENTS

This press release contains forward-looking statements. These statements constitute “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates” and similar statements. Statements that are not historical facts, including statements about Chunghwa’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. A number of important factors could cause actual results to differ materially from those contained in any forward-looking statement. Investors are cautioned that actual events and results could differ materially from those statements as a result of a number of factors including, but not limited to the risks outlined in Chunghwa’s filings with the U.S. Securities and Exchange Commission on Forms F-1, F-3, 6-K and 20-F, in each case as amended. The forward-looking statements in this press release reflect the current belief of Chunghwa as of the date of this press release and Chunghwa undertakes no obligation to update these forward-looking statements for events or circumstances that occur subsequent to such date, except as required under applicable law.

This press release is not an offer of securities for sale in the United States. Securities may not be offered or sold in the United States absent registration or an exemption from registration. Any public offering of securities to be made in the United States will be made by means of a prospectus that may be obtained from the issuer or selling security holder and that will contain detailed information about the company and management, as well as financial statements.

NON-GAAP FINANCIAL MEASURES

To supplement the Company’s consolidated financial statements presented in accordance with International Financial Reporting Standards pursuant to the requirements of the Financial Supervisory Commission, or T-IFRSs, Chunghwa Telecom also provides EBITDA, which is a “non-GAAP financial measure”. EBITDA is defined as consolidated net income (loss) excluding (i) depreciation and amortization, (ii) total net comprehensive financing cost (which is comprised of net interest expense, exchange gain or loss, monetary position gain or loss and other financing costs and derivative transactions), (iii) other income, net, (iv) income tax, (v) (income) loss from discontinued operations.

In managing the Company’s business, Chunghwa Telecom relies on EBITDA as a means of assessing its operating performance because it excludes the effect of (i) depreciation and amortization, which represents a non-cash charge to earnings, (ii) certain financing costs, which are significantly affected by external factors, including interest rates, foreign currency exchange rates and inflation rates, which have little or no bearing on our operating performance, (iii) income tax (iv) other expenses or income not related to the operation of the business. 

CAUTIONS ON USE OF NON-GAAP FINANCIAL MEASURES

In addition to the consolidated financial results prepared under T-IFRSs, Chunghwa Telecom also provide non-GAAP financial measures, including “EBITDA”. The Company believes that the non-GAAP financial measures provide investors with another method for assessing its operating results in a manner that is focused on the performance of its ongoing operations.

Chunghwa Telecom’s management believes investors will benefit from greater transparency in referring to these non-GAAP financial measures when assessing the Company’s operating results, as well as when forecasting and analyzing future periods. However, the Company recognizes that:

these non-GAAP financial measures are limited in their usefulness and should be considered only as a supplement to the Company’s T-IFRSs financial measures;these non-GAAP financial measures should not be considered in isolation from, or as a substitute for, the Company’s T-IFRSs financial measures;these non-GAAP financial measures should not be considered to be superior to the Company’s T-IFRSs financial measures; andthese non-GAAP financial measures were not prepared in accordance with T-IFRSs and investors should not assume that the non-GAAP financial measures presented in this earnings release were prepared under a comprehensive set of rules or principle.             

Further, these non-GAAP financial measures may be unique to Chunghwa Telecom, as they may be different from non-GAAP financial measures used by other companies. As such, this presentation of non-GAAP financial measures may not enhance the comparability of the Company’s results to the results of other companies. Readers are cautioned not to view non-GAAP results as a substitute for results under T-IFRSs, or as being comparable to results reported or forecasted by other companies.

About Chunghwa Telecom

Chunghwa Telecom (TAIEX 2412, NYSE: CHT) (“Chunghwa” or “the Company”) is Taiwan’s largest integrated telecommunications services company that provides fixed-line, mobile, broadband, and internet services. The Company also provides information and communication technology services to corporate customers with its big data, information security, cloud computing and IDC capabilities, and is expanding its business into innovative technology services such as IoT, AI, etc. Chunghwa has been actively and continuously implemented environmental, social and governance (ESG) initiatives with the goal to achieve sustainability and has won numerous international and domestic awards and recognitions for its ESG commitments and best practices. For more information, please visit our website at www.cht.com.tw

Contact:          Angela Tsai
Phone:            +886 2 2344 5488
Email:              chtir@cht.com.tw

View original content:https://www.prnewswire.com/news-releases/chunghwa-telecom-reports-un-audited-consolidated-operating-results-for-the-first-quarter-of-2026-302765329.html

SOURCE Chunghwa Telecom Co., Ltd.

Continue Reading

Trending