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HR Must Identify Critical Roles to Reduce Talent Gaps in Succession Planning, Says McLean & Company

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HR leaders must guide organizations in separating role criticality from individual performance to ensure operational continuity and long-term success, according to new research from McLean & Company. The HR research and advisory firm reports that organizations often struggle to distinguish roles that are truly critical to business continuity and strategic success from roles that feel essential because of the high-performing individuals who occupy them. While top talent is invaluable, critical role identification must be based on the strategic importance of the position itself, rather than the person in it, to ensure long-term stability and effective workforce planning.

TORONTO, Feb. 25, 2025 /PRNewswire/ – Global HR research and advisory firm McLean & Company has released its latest research, Guide to Identifying Critical Roles, which emphasizes the importance of a structured, objective approach to determining which roles are essential to an organization’s success by informing talent initiatives like succession planning. The new guide underscores that critical roles are not always the most visible or senior positions – rather, they are the roles that could significantly disrupt operations or derail strategic initiatives if left vacant.

The firm’s research findings indicate that organizations that lack a standardized process for identifying critical roles risk making reactive, assumption-based talent decisions that fail to support long-term workforce planning and succession strategies. McLean & Company’s newly published guide provides HR professionals with the tools and frameworks needed to navigate role criticality discussions with key players, develop objective evaluation criteria, and proactively address potential talent gaps.

“Many organizations struggle with critical role identification because they confuse high-performing individuals with critical roles,” says Karen Mann, senior vice president, HR Research, Learning Solutions & Advisory Services, at McLean & Company. “By separating the role from the person, HR leaders can ensure a data-driven approach to succession planning and workforce forecasting, improving organizational resilience and reducing the risks of talent shortages.”

McLean & Company’s research highlights that while 68% of HR professionals recognize workforce planning (WFP) as highly important, only 25% report high effectiveness in executing these strategies. Similarly, just 16% of HR respondents rate their organization’s succession planning efforts as highly effective. The Guide to Identifying Critical Roles helps close this gap by equipping HR teams with a replicable, objective approach to assessing and prioritizing roles for talent development and succession planning.

A Structured Approach to Critical Role Identification
Guide to Identifying Critical Roles offers HR leaders a step-by-step framework to support critical role identification and ensure that talent strategies align with broader business objectives. Key elements of the approach include:

Defining organizational criticality by establishing clear criteria that reflect business needs.Navigating key player conversations to mitigate bias and ensure a fair, inclusive decision-making process.Weighing role criteria appropriately to distinguish between strategic value, operational continuity, revenue generation, and other organizational priorities.Monitoring and adjusting role classifications as business needs evolve.

The Business Impact of HR Identifying Critical Roles
Effectively identifying critical roles is a critical aspect of strong workforce planning, helping organizations minimize disruptions, improve agility, and enhance succession strategies. McLean & Company advises that a clear understanding of which roles are essential ensures seamless transitions to reduce the risk of operational slowdowns when key positions become vacant. With a proactive approach, businesses can anticipate shifts in talent needs, allowing for greater flexibility and responsiveness in a changing workforce landscape.

Aligning talent management with broader business objectives strengthens strategic decision-making, ensuring that high-impact roles are prioritized. Additionally, focusing on internal talent pipelines reduces reliance on external hiring, mitigating risks and costs associated with recruitment. McLean & Company reports that organizations that successfully identify and plan for critical roles gain a competitive edge, ensuring that key positions remain filled with top talent to drive long-term success.

Navigating Pushback and Ensuring Objectivity
McLean & Company cautions that critical role classification can be a sensitive topic that may prompt resistance from employees and leaders who equate “critical” with “most valuable.” The guide provides strategies for framing these conversations effectively, including the use of alternative terminology such as “high-impact roles” or “priority roles” to avoid misperceptions.

Additionally, the guide emphasizes that weighting role criteria differently – rather than applying a one-size-fits-all approach – enables organizations to tailor decisions to their unique strategic needs.

Access the Full Guide 
HR professionals can access the Guide to Identifying Critical Roles and explore related resources, including templates and tools, by visiting McLean & Company’s website or contacting Communications Manager Katie Tame at ktame@infotech.com.

McLean & Company workshops offer an easy way to accelerate HR projects. To learn more about the Design a High-Value Succession Planning Program workshop, please visit the workshop page.

Media interested in connecting with McLean & Company analysts for exclusive, research-backed insights and commentary on HR priorities and trends in 2025HR’s role in social media, the future of work, and more can contact Communications Manager Katie Tame at ktame@infotech.com.     

About McLean & Company
McLean & Company pairs evidence-based research and immediately applicable tools with deep HR expertise to position organizations to meet today’s needs and prepare for the future. The global HR research and advisory firm’s member organizations enjoy comprehensive resources, full-service diagnostics, workshops, action plans, and advisory services for all levels of HR professionals, from executive leadership to HR leaders to HR team members, that help shape workplaces where everyone thrives.

McLean & Company is a division of Info-Tech Research Group.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact ktame@infotech.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/hr-must-identify-critical-roles-to-reduce-talent-gaps-in-succession-planning-says-mclean–company-302385037.html

SOURCE McLean & Company

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Taiwan’s Smart Tolling Technology Goes Global as Thailand Launches AI-Powered M81 Motorway System

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TAIPEI, April 22, 2026 /PRNewswire/ — Sightings of electronic toll collection (ETC) gantries resembling those used on Taiwan’s freeways have recently drawn attention on social media along the Bangkok–Kanchanaburi highway. Far Eastern Electronic Toll Collection Co., Ltd. (FETC) confirmed that the system is part of Thailand’s newly launched M-Flow multi-lane free-flow tolling system on the Intercity Motorway No. 81 Bang Yai – Kanchanaburi Route (M81).

Developed in collaboration with FETC International (Thailand) Co., Ltd. (FETCi Thailand) and the BGSR81 Co., Ltd, the system has officially entered operation, marking a significant milestone in Thailand’s transition toward smart, digitally enabled highway infrastructure.

The launch also strengthens connectivity between Bangkok and Kanchanaburi, effectively creating a “one-day travel corridor” and supporting regional tourism and economic activity.

AI-Driven Tolling Cuts Travel Time to 48 Minutes

According to Kenny Chen, Managing Director of FETCi Thailand, the M81 project demonstrates the flexibility and scalability of Taiwan’s ETC technology in complex international environments.

FETCi Thailand led the design, installation, and implementation of the tolling system and its Traffic Operations Center (TOC). The platform integrates artificial intelligence (AI) and Internet of Things (IoT) technologies to enable data-driven traffic management and operational decision-making. It is also designed for future expansion, including applications such as weigh-in-motion enforcement.

Thailand’s diverse vehicle types and more complex license plate formats presented technical challenges. These were addressed through advanced AI-powered automatic license plate recognition (ALPR), ensuring high accuracy in vehicle identification. Combined with multiple digital payment options, the system allows vehicles to pass through toll points without stopping.

Since its launch, travel time between Bangkok and Kanchanaburi has been reduced from nearly two hours to approximately 48 minutes. Weekend traffic volumes have reached around 55,000 vehicles per day, improving both tourism access and logistics efficiency in western Thailand.

M9 Experience Highlights Strong Economic and Environmental Benefits

FETC has also supported Thailand’s Department of Highways (DOH) since 2022 in deploying and operating the M-Flow system on the M9 motorway, including gantry design and operational consulting.

According to DOH data, the system has increased traffic throughput fivefold and saves motorists an estimated 3.33 million hours annually. It has achieved a benefit-cost ratio of 6.94, meaning each dollar invested generates nearly seven dollars in overall societal value.

In environmental terms, the system reduces fuel consumption by approximately 13.91 million liters per year and cuts carbon emissions by more than 36,000 metric tons, contributing to more sustainable transportation.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/taiwans-smart-tolling-technology-goes-global-as-thailand-launches-ai-powered-m81-motorway-system-302748486.html

SOURCE FETC International

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Critical Link Launches World’s First AI-Driven SOM Recommendation Engine, Powered by Rapidflare

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Critical Link and Rapidflare have jointly launched the world’s first AI-driven System on Module Recommendation Engine. Engineers can now describe their requirements in plain language and receive accurate, tailored SOM recommendations in seconds. Together, the two companies are redefining how electronics teams discover and select embedded solutions.

SAN JOSE, Calif., April 21, 2026 /PRNewswire-PRWeb/ — Critical Link LLC, a leader in system-on-module solutions, has introduced the world’s first AI-driven System on Module Recommendation Engine, powered by Rapidflare’s Rapid Product Selection Agent. The new engine advances Critical Link’s mission to help customers bring embedded products to market faster and more cost-effectively.

Together, Rapidflare and Critical Link are combining their strengths to make the journey from concept to product faster, smarter, and more closely aligned with customer needs. – Amber Thousand, Sr. Director of Marketing, Critical Link

In the electronics industry, selecting the right product often requires manually comparing hundreds of pages of datasheets or relying on rigid parametric search tools. Critical Link’s SOM Recommendation Engine is set to change that. With Rapidflare’s conversational AI agent, customers can describe their requirements in natural language and receive tailored recommendations in a fraction of the time.

“For years customers have asked for a better way to find the right SOM for their application. Launching this AI-driven engine with Rapidflare’s technology is a game changer,” said Amber Thousand, Sr. Director of Marketing at Critical Link. “Their accuracy, domain expertise, and speed of integration made them the clear choice to support our mission.”

Unlike generic AI agents, Rapidflare’s technology is purpose-built for complex product selection workflows. It combines knowledge graph-based reasoning, domain-specific intelligence, and industry guardrails to deliver recommendations that are both fast and reliable for electronics teams.

“The best partnerships happen when your mission aligns with your partner’s mission,” said Navanee Sundaramoorthy, CEO and Founder at Rapidflare. “We’re proud to partner with Critical Link to help make SOM product selection more seamless, intuitive, and efficient for their team and customers.”

Beyond accelerating product selection, the AI engine gives engineers a new way to engage with Critical Link. “We’ve always offered thorough documentation and product support to customers via our website, our engineering wiki, and personal contact. Adding the SOM Recommendation Engine creates a more efficient path for self-discovery, which we see as a growing trend,” said Thousand. “Together, Rapidflare and Critical Link are combining their strengths to make the journey from concept to product faster, smarter, and more closely aligned with customer needs.”

To explore Critical Link’s SOM Recommendation Engine, visit https://www.criticallink.com/som-recommendation-ai-agent/.

To learn more about Rapidflare and its AI-powered product selection solutions, visit Rapidflare’s website: https://www.rapidflare.ai/

About Rapidflare

Rapidflare builds AI-powered domain specific agents for electronics, semiconductors, and other technically complex industries. Its product intelligence powered AI platform gives teams natural-language access to product and engineering knowledge, making it easier to find accurate answers, support customers, and move faster across critical workflows. Rapidflare multiplies the impact of GTM teams by making critical technical knowledge instantly accessible, helping sales, solutions engineering, product marketing, support, and customer success teams move faster and operate with confidence. For more information, visit rapidflare.ai

About Critical Link

Critical Link designs and manufactures CPU-based, FPGA-based, and DSP-based system-on-modules (SOMs) for industrial electronic applications. Its production-ready embedded solutions help customers bring products to market faster and at lower cost by reducing development complexity, risk, and time spent building core processing subsystems from scratch. With a focus on product quality, long-term availability, lifecycle support, and close customer engagement, Critical Link serves OEMs across a wide range of industrial and technically demanding applications. For more information, visit the website: criticallink.com

Media Contact

Balpreet, Rapidflare, 1 2068614231, balpreet@rapidflare.ai, rapidflare.ai

View original content to download multimedia:https://www.prweb.com/releases/critical-link-launches-worlds-first-ai-driven-som-recommendation-engine-powered-by-rapidflare-302749279.html

SOURCE Rapidflare

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COMAU SHOWCASES AUTOMATION SOLUTIONS FOR SOUTHEAST ASIA’S COMMERCIAL VEHICLE INDUSTRY AT GIICOMVEC 2026

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SHANGHAI, April 22, 2026 /PRNewswire/ — Comau participated in the Indonesia International Commercial Vehicle Expo (GIICOMVEC 2026), held in Jakarta, where it engaged with local OEMs and supply chain partners on manufacturing upgrades and the application of automation technologies. During the event, Comau presented its capabilities in body-in-white automation, flexible production systems for multi-model manufacturing, and digital manufacturing solutions, drawing on its experience in managing complex automotive production environments.

Through its participation at GIICOMVEC 2026, Comau further expanded its engagement with the Southeast Asian market. Leveraging its global project experience and strong presence in China, Comau supports complex, high-volume automotive production for both domestic and international OEMs, and combines this experience with local insights to address evolving regional manufacturing requirements.

GIICOMVEC 2026 featured 14 leading commercial vehicle brands from multiple regions, showcasing developments in light commercial vehicles, heavy-duty trucks, buses, and specialty vehicles. As demand continues to grow and industrial modernization accelerates, Indonesia is becoming an increasingly important production base and end market for commercial vehicles in Southeast Asia. At the same time, the expanding presence of Chinese automakers is contributing to a more competitive landscape and a shifting supplier ecosystem.

In this context, manufacturers are managing broader product portfolios and short production cycles. As a result, greater emphasis is being placed on automation solutions that enable efficient multi-model production, improve consistency in body-in-white manufacturing, and support the adoption of digital production management systems.

At the policy level, initiatives such as Making Indonesia 4.0 and the national push toward vehicle electrification are reinforcing the transition toward efficient and sustainable manufacturing. Comau’s proven track record in e-Mobility and battery assembly solutions further aligns with these developments, creating new opportunities to add value across the entire commercial vehicle value chain in Southeast Asia.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/comau-showcases-automation-solutions-for-southeast-asias-commercial-vehicle-industry-at-giicomvec-2026-302748494.html

SOURCE Comau

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