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Whatfix Unveils ScreenSense: An AI Technology to Shape the Next Frontier of Digital Adoption

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As the leading pure-play Digital Adoption Platform (DAP), the company marks significant growth in 2024

SAN JOSE, Calif., and BANGALORE, India, Feb. 27, 2025 /PRNewswire/ — Whatfix, the global leader in Digital Adoption Platforms (DAP), today introduced ScreenSense, an innovative AI technology that powers the next generations of its product suite—DAP, Mirror, and Product Analytics. Built on a Computer Use model trained to understand and interact with graphical user interfaces (GUIs) like humans, ScreenSense applies enterprise business knowledge to enhance digital workflows, making tasks more efficient and intuitive.

ScreenSense leverages patented algorithms to create next-gen digital experiences that are more intuitive to the end-user and also evolve with technology changes. Its capabilities include advanced element and context detection, precise segmentation, behavioral intelligence, and inference generation.

“At the heart of the userization approach is ScreenSense, a next-generation suite of patented technologies, that fuels Whatfix’s products to empower organizations in accelerating digital adoption, enhancing user experiences, and delivering maximum ROI from their transformation efforts,” says Sharath Hari N, Vice President at Everest Group.

“ScreenSense is the core of our AI-driven digital adoption strategy. It leverages our patented innovations to simplify enterprise technology adoption,” said Khadim Batti, CEO and Co-Founder of Whatfix. “As AI reshapes how users and enterprises interact with software, ScreenSense is enabling Whatfix to ensure digital adoption is more intuitive, scalable, and impactful in helping businesses drive productivity and ROI from their technology investments.”

Gina Smith, Ph.D., Research Director at IDC, said, “The integration of agentic AI amplifies DAP capabilities… When thoughtfully administered, DAPs can accelerate AI adoption and ensure organizations can achieve (the) full value of their software investments.”

2024 Highlights of Whatfix’s Achievements:

A Year of Milestones and Growth
2024 was marked by significant milestones that underscore the unmatched innovation at Whatfix and the trust of its customers.

38% YoY revenue growth, with a 150% EBITDA improvement since 2022, reflecting strong market demand and financial discipline.12 new Fortune 500 customers spanning industries such as BFSI, Manufacturing, Retail, and Technology.111% Net Revenue Retention (NRR) for enterprises, demonstrating deeper integration and customer trust.

As noted by Morten Rye Christensen, Vice President, Infrastructure & Operations, Semler Gruppen, “Whatfix has been instrumental in improving user adoption, engagement, and productivity across our platforms. Their AI-driven solutions and user-centric design have created a seamless experience for our users. Our collaboration with Whatfix is making digital tools accessible and intuitive for everyone – We’re transforming how our teams and customers interact with technology. Rather than wrestling with complex systems, we’re prioritizing empowerment and adoption, enabling faster, smoother processes where anyone can jump in, learn, and get more done effortlessly.”

He added, “The new AI capabilities offer smart, context-sensitive support, further simplifying workflows and making digital experiences even more engaging. We believe that when technology is as simple and intuitive as it is powerful, everyone wins—and that’s exactly what our partnership with Whatfix is delivering. Whatfix’s innovative approach and commitment to user experience have made them an invaluable partner for us.”

Driving Innovation & Expanding Leadership

In 2024, Whatfix expanded its capabilities. It introduced new AI-powered features, DAP on OS, and Mobile SDK 2.0, further elevating business impact and efficiency.

New Whatfix AI Capabilities: Whatfix introduced new AI-driven features across DAP, Mirror, and Product Analytics. “Ask Whatfix AI” – a GenAI-powered conversational analytics interface enables business users and citizen analysts to access engagement and usage insights using a simple chat interface. AI-powered sentiment analysis provides users with quicker and more actionable insights from user feedback surveys – an existing DAP feature.Whatfix for AI-Adoption: Whatfix is investing heavily in capabilities to enable its customers to improve their AI adoption. It empowers customers to drive AI co-pilot awareness and educate users about AI co-pilot adoption best practices within enterprises. By enabling IT stakeholders to track co-pilot usage, identify adoption challenges, and optimize AI implementation and rollout plans, it ensures that enterprises can accelerate the ROI of their AI investments.DAP on OS: Launched as a desktop companion, DAP on OS streamlines employee communication with desktop alerts, simplifies learning across applications, and ensures quick access to information for seamless productivity in enterprises.Mirror: In 2024, Mirror gained strong market traction as many of Whatfix’s existing and new customers—including several Fortune 500s across BFSI, Manufacturing, Retail, and Technology—chose it as their preferred application simulation environment.Product Analytics: Whatfix was recognized as a Representative Vendor by Gartner for Product Analytics. As a top choice for enterprise analytics, 25% of its new customers were Global 2000 companies. New capabilities added by the product include the Adoption Health Dashboard, which enables CIOs and Digital Transformation teams to gain a comprehensive view of their tech stack’s adoption and usage.DAP on Mobile: With the launch of Mobile SDK 2.0, Whatfix DAP Mobile empowers customers to resolve issues faster and deliver exceptional in-app experiences while reducing reliance on development teams for minor updates. Whatfix also gained its 6th patent for “Inspect Element Framework For Building Mobile DAP Content” from the US Patent Office.

Solidifying Category Leadership in Digital Adoption
In 2024, Whatfix cemented its category leadership with top industry accolades for AI-driven innovation, enterprise impact, and sustainability:

ISG Paragon Awards: Innovation Award winner with Sophos.Gartner’s Voice of the Customer: The only Customer’s Choice vendor in DAP.Forrester Wave (Q4 2024): Leader in AI/ML, analytics, and product architecture, earning the highest Strategy score.IDC MarketScape: Worldwide DAP 2024: Leader, recognized for mobile, desktop adoption, AI innovation, and personalization.Everest Group: Leader & Star Performer for the fifth consecutive year.Deloitte Fast 500: Top-ranked DAP for four years running.EcoVadis: Bronze Medal, placing in the top 35% globally for sustainability.

Whatfix also received the 2025 G2 Best Software Awards as the Best Software Companies in India last week and was yet again recognized as a leader in Gartner’s Voice of the Customer in 2025 for DAP.

Whatfix continues to define the future of digital adoption, setting the industry benchmark for AI-powered transformation. The company is building a strong DAP community with its Whatfix University, which certified 5,500+ professionals as yet, upskilling the leaders of tomorrow.

Expanding Partnerships & Industry Reach
Whatfix strengthened its global ecosystem by adding 11 new partners, including Temenos, Deloitte (India), Capgemini, and Indra Consulting Philippines, expanding its network to 125+ partners across key industries. Strategic collaborations with GSIs like Deloitte, Wipro, and LTIMindtree, along with regional partners such as BIP, Genpact, and NNIT, further reinforced its position as a trusted enterprise partner.

Whatfix Accelerates Global Expansion, Industry Focus, and GenAI Integration in 2025

Backed by $125M in Series E funding, Whatfix is strengthening its leadership in North America, Europe, and APAC while expanding into high-growth markets in the Middle East and Southeast Asia. The company is deepening its presence in Insurance, Pharma & Life Sciences, and Banking and Financial Services alongside a strategic push into the Public sector. With a focus on market expansion and profitability, Whatfix is driving organic growth and strategic acquisitions while advancing ‘userization’ with GenAI-powered innovations to enhance user experiences and boost productivity.

About Whatfix
Whatfix is advancing the “userization” of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics.  Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.

Media Contact
Danielle Scotto
whatfix@luminapr.com 

Logo – https://mma.prnewswire.com/media/1760140/Whatfix_Logov1.jpg

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Capline Healthcare Management Expands RCM Support To 1,300+ Practices, Citing Rising Demand From Health Providers

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The Houston-based company, founded in 2016 and BBB A+ accredited, says health providers are increasingly turning to third-parties to keep their revenue cycle running.

HOUSTON, April 20, 2026 /PRNewswire/ — Capline Healthcare Management has crossed a significant operational threshold, supporting more than 1,300 independent medical practices across the United States. The Houston-based revenue cycle management firm says the growth is not incidental. It reflects a measurable and accelerating shift in how independent providers are choosing to manage their RCM operations amid rising payer complexity and shrinking administrative capacity.

Independent medical practices are under increasing pressure due to complex payer requirements, workforce shortages, reimbursement challenges, and growing administrative demands.

According to the American Medical Association, the number of physicians in private practice dropped from 60.1% in 2012 to 42.2% in 2024. Meanwhile, denial rates across commercial payers have climbed steadily, with some studies pointing to denial volumes increasing by as much as 20% over five years. This highlights how difficult it has become for many practices to maintain both quality care and financial stability.

According to Capline, these growing pressures are why many practices are turning to outside partners. They’re looking for experts who can bring order and consistency to their revenue cycle. Capline supports healthcare providers across the board, from billing and coding to eligibility checks, provider credentialing, follow-ups, and denial handling.

“Independent practices need more than basic billing help,” said Abhinav Rastogi, Founder, Capline Healthcare Management. “They need a revenue cycle partner that understands the details, works with discipline, and helps protect the financial health of the practice. Reaching 1,300+ supported practices is an important milestone for us because it reflects the trust providers place in our team and in the way we work.”

Unlike generalist billing vendors, Capline said its model focuses on practical execution across the full revenue cycle. That includes front-end work such as eligibility checks and credentialing, as well as back-end support such as claim follow-up, denial review, and accounts receivable management. Practices working with Capline gain a single operational partner rather than patching together multiple vendors. The goal is to help practices reduce delays, improve collections, and gain a clearer view of financial performance.

Our role is to help practices build a stronger financial foundation and that requires more than billing experience. It takes process discipline and a clear understanding of how every stage of the revenue cycle connects to the health of the whole organization,” said Sumeet Patney, Director at Capline Healthcare Management.

Looking ahead, he noted that Capline plans to expand its proprietary AI-driven analytics capabilities and invest further in its specialized billing and coding teams, building the infrastructure needed to accelerate growth well into 2027 and beyond.

About Capline Healthcare Management

Capline Healthcare Management is a Houston-based healthcare management company founded in 2016. Capline has an A+ rating on the Better Business Bureau and has HIPAA-compliant practices to ensure confidentiality and the privacy of sensitive healthcare data.

The company offers end-to-end RCM support and other back-office support services to healthcare practices in the United States. Its services include medical billing, coding, denial management, accounts receivable follow-up, eligibility verification, and provider credentialing. Capline specializes in assisting healthcare organizations to enhance financial performance, reduce administrative workload, and streamline practice operations for healthcare providers.

Across its supported healthcare practices, Capline reports an average first-pass claim acceptance rate of 96% and a denial resolution turnaround of 3 business days.

Practices that have transitioned to Capline’s full-cycle model report measurable reductions in AR aging and double-digit percentage gains in net collections, with several multi-physician groups seeing those results within the first two quarters of engagement.

“A multi-specialty practice working with Capline reported a reduction in claim denials of over 25% and an 18% improvement in collections turnaround time within six months.”

To learn more about Capline’s revenue cycle services, visit https://caplinehealthcaremanagement.com/.

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Liene Launches Mother’s Day Campaign Celebrating the Individuality of Moms with PixCut S1 Smart Printer

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Celebrating Every Mother’s True Self Beyond the Role of a Mom

LOS ANGELES, April 20, 2026 /PRNewswire/ — MOM is a title she earned, but it’s not the only story she owns. When a woman becomes a mom, some of her traits grow stronger, while others may be temporarily set aside. This Mother’s Day, Liene, a global leader in innovative smart printing solutions, today launches a campaign titled “Stick What Makes Her, HER”, celebrating the full and more authentic person behind every mom.

During this campaign, Liene teamed up with four real families to create heartfelt surprises for their moms. Each family used Liene’s PixCut S1 Smart Printer, the world’s first all-in-one photo printing and cutting machine for home use, to create custom stickers that honor a mother’s unique traits, passions, and hidden stories that make every mom an individual. Instead of praising “perfect mom”, Liene encourages people to see “the complete her”.

 

“Moms are often reduced to their role as caregivers, overshadowing the passions and personalities they carried before and continue to have alongside motherhood,” said Kim, Marketing Director of Liene, “With the PixCut S1, we want to give people a simple, joyful tool to say: ‘We love you not only for what you’ve done for us, but for exactly who you are.'”

PixCut: Stick What Makes Her, HER

Creating a heartfelt gift for mom is more achievable than you realize. With the PixCut S1, you can upload a cherished photo, a symbol of her favorite hobby, or a family moment that captures her essence. In just moments, the Liene app connects seamlessly to the printer, producing your design in vibrant, high-resolution 300 dpi. The process is smooth and effortless. If the design doesn’t quite look right in the preview, you can easily adjust it before printing to ensure it perfectly captures what makes your mom unique.

The PixCut S1 does more than just print. It combines AI-powered precision cutting into one machine, ensuring that each design is refined to perfection and delivers clean, detailed results with minimal waste, making the process as smooth and thoughtful as the gift itself. Additionally, the PixCut S1 uses thermal dye-sublimation technology to make every sticker waterproof, fade-resistant, and scratch-resistant, preserving the memories you create for years to come. Every creation becomes more than just a gift; it’s a lasting tribute to the mom you admire, celebrating her uniqueness and the love she shares.

Jenna, a daughter from one of the four families, is creating a personalized 3D photo book using the PixCut S1 to print stickers of her mother’s favorite video game character. “My mom loves video games,” Jenna said. “This year for Mother’s Day, I wanted to show my mom how cool her video game character is. Something so uniquely ‘my mom.'”

How to participate

In-Person Event: On Mother’s Day (May 10), Liene will host a pop-up activation at the Melrose Trading Post in Los Angeles from 10 AM to 5 PM. Visitors can print custom stickers for free, featuring their mom’s favorite things, to personalize any gift they bring. An artist KOL will also be on-site to offer crafting guidance.Online Participation: From April 25 to May 9, families are encouraged to record their mom’s reaction when she receives the sticker-decorated gift. Share the video on social media with #StickWhatMakesHerHer #PixCutS1, and tag @lienephotoprinter (on Instagram, YouTube, and TikTok) or @LienePhoto (on Facebook). Participants will have a chance to win a free Liene Pearl N200 Pro Portable Photo Printer, plus a special mystery gift.

Mother’s Day Discount

To celebrate Mother’s Day, Liene is offering Top 35% off on any product from May 4 to 10. Just click here to go to Liene’s official Amazon store and order the best gift!

Media contacts
Liene
liene.service@liene-life.com 

Media Resources
https://youtu.be/I5-lXN5H3PU

About Liene

Established in 2017, Liene was born from a deep belief in the enduring power of printed memories. Our journey is fueled by the desire to empower you to capture and preserve life’s most beautiful moments through our innovative photo printers.Liene photo printers are renowned for their exceptional print quality, whether it’s color reproduction, clarity, or detail. Designed with user convenience in mind, our printers offer smart connectivity features that make printing photos directly from a variety of devices quick and easy. Join us as we weave your digital memories into tangible treasures that you can touch, share, and hold close to your heart.

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SOURCE Liene

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In HelloNation, Property Management Expert Jennifer Oliver Highlights When to Hire a Property Manager

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The article examines how growing demands in rental ownership can signal the need for more structured support and improved efficiency.

DETROIT, April 20, 2026 /PRNewswire/ — When should rental owners recognize that managing their properties alone is no longer sustainable? The answer is explored in a HelloNation article featuring Jennifer Oliver of Elite Real Estate Professionals that outlines how increasing demands can signal the need for property management and more consistent systems.

 

The HelloNation article explains that many property owners in Detroit, MI, begin their real estate investment journey with a hands-on approach. Early stages of rental property management often feel manageable, with owners handling leasing, property maintenance, and tenant communication directly. Over time, however, these responsibilities tend to grow and become more complex.

A key early indicator discussed is time pressure. The article notes that when daily property management tasks begin to interfere with schedules, it can lead to missed communications and slower responses. These small disruptions may affect tenant satisfaction and signal that support is needed.

Property maintenance is another area where strain often becomes clear. Coordinating repairs, managing vendors, and ensuring quality outcomes requires consistent attention. The article describes how inconsistent property maintenance can frustrate tenants, which may increase tenant turnover and create additional operational challenges.

Vacancy trends also provide valuable insight into performance. The article explains that extended vacancy periods may indicate issues with pricing, marketing, or tenant screening. Structured rental property management systems can help reduce vacancy by improving how quickly units are filled and how effectively listings reach qualified tenants.

Financial organization is equally important. The article emphasizes that accurate rent tracking and expense monitoring are essential to evaluating a real estate investment. When rent tracking becomes inconsistent or unclear, it limits an owner’s ability to make informed decisions about property performance and future planning.

The HelloNation article further explains that as workloads increase, owners often shift away from long term planning. Instead of focusing on improvements or expansion, time is spent addressing daily concerns. This shift can slow the growth of a real estate investment and reduce overall efficiency in rental property management.

Tenant relationships are also impacted by inconsistent processes. The article notes that without clear systems for screening, leasing, and communication, small issues can escalate. This can contribute to higher tenant turnover, affecting both stability and income for the property.

Local conditions in Detroit add another layer of responsibility. Regulations, inspections, and neighborhood trends require ongoing attention. The article highlights that keeping up with these factors while managing property maintenance and rent tracking can become difficult without structured property management support.

Growth further increases complexity. Managing multiple units requires coordination across maintenance, communication, and financial tracking. The article explains that rental property management becomes more system driven as portfolios expand, making professional support more valuable in reducing vacancy and maintaining consistency.

The article concludes that recognizing when demands outweigh the benefits of self management is an important step. When time constraints, rising tenant turnover, and inconsistent rent tracking begin to impact results, property management can help improve both efficiency and long term outcomes.

How Do Detroit Rental Owners Know It’s Time to Hire a Property Manager? features insights from Jennifer Oliver, Property Management Expert of Detroit, MI, in HelloNation.

About HelloNation

HelloNation is America’s Good News Network, a premier media platform built on the idea that good news travels faster when real people tell real stories. Through its community-focused digital publications and innovative “edvertising” approach, HelloNation delivers expert-driven, good-news content that informs, inspires, and spotlights the leaders making a meaningful impact in their communities. HelloNation maintains partnerships with the National Governors Association, the U.S. Conference of Mayors, and the United States First Responders Association.

View original content to download multimedia:https://www.prnewswire.com/news-releases/in-hellonation-property-management-expert-jennifer-oliver-highlights-when-to-hire-a-property-manager-302747323.html

SOURCE HelloNation

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