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J&T Express Achieved Full-Year Profit for the First Time in 2024 After Recording 15.9% in Revenue Growth

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Southeast Asia market share climbed to 28.6%, China parcel volume growth outpaced industry

HONG KONG, March 5, 2025 /CNW/ — J&T Global Express Limited (“J&T Express” or “J&T” or “the Company”, stock code: 01519), a global logistics service provider, announced its Annual Results 2024 (“2024” or “the Period”). J&T’s full-year revenue reached US$10.26 billion, representing a year-over-year (“YoY”) increase of 15.9%. In 2024, J&T’s total parcel volume increased by 31% YoY to 24.65 billion. Revenue from its core business express delivery services was US$9.98 billion, a YoY increase of 23.4%.

During the period, all of J&T’s profit metrics turned positive, showing a positive turnaround. Net profit reached US$110 million, a significant improvement compared to the US$1.16 billion loss in 2023. Adjusted net profit amounted to approximately US$200 million, exceeding market expectations. Adjusted EBITDA reached US$780 million, soaring 430.5%. Adjusted EBIT turned positive, reaching US$300 million, reflecting the Company’s steadily improving profitability and its healthy, sustainable trajectory.

In 2024, the adjusted EBIT of all operating regions achieved significant growth or improvement. In China, the adjusted EBIT turned positive for the first time, reaching US$150 million, compared to an adjusted EBIT loss of US$240 million in 2023. In Southeast Asia (“SEA”), the adjusted EBIT increased by 48.9% YoY to US$300 million. In newer markets such as Saudi Arabia and UAE (“New Markets”), the adjusted EBIT loss was US$76.465 million, a significant narrowing compared to the US$110 million loss in 2023.

Dylan Tey, Chief Financial Officer of J&T Express, commented: “In 2024, J&T’s revenue in all operating regions continued to achieve double-digit growth, primarily benefiting from the deepening of our cooperation with e-commerce platforms in various regions, as well as the active expansion of diversified brand partners. We have maintained our leading position in SEA, with encouraging revenue and profitability maintaining steady and sustainable growth. We believe that the Company’s first-mover advantages and high-quality services in SEA can further enhance our market share in the region. During the period, the China business continued to benefit from economies of scale and optimized operating efficiency, and local operating experience will empower other markets, bringing positive effects to the Company’s business around the world.”

Maintaining a lead in SEA for five consecutive years with market share jumping to 28.6%

J&T continued to achieve growth and steady profitability improvements in SEA in 2024. The Company’s parcel volume in the region reached 4.56 billion, an increase of 40.8% YoY. J&T’s market share in SEA increased by 3.2 percentage points from 2023 to 28.6%, further consolidating its leading position and competitive advantages in the market. In SEA, J&T has firmly maintained its position as an independent e-commerce enabler, integrating parcels from all e-commerce platforms while actively expanding non-platform parcels. Through economies of scale and replication of China’s express delivery experience, the cost per parcel decreased by approximately 14.9% YoY during the period, enabling the Company’s business to maintain a steady and sustainable level of profitability.

J&T’s revenue in the SEA market increased by 22.3% YoY to US$3.22 billion in 2024. Adjusted EBITDA reached US$460 million, an increase of 21.3% YoY. Adjusted EBIT reached US$300 million, with a growth rate of 48.9% YoY.

China business achieved full-year profitability for the first time; parcel volume growth leads the industry

J&T’s business scale and market share in China steadily improved. The Company’s parcel volume in China increased by 29.1% YoY to 19.8 billion in 2024. During the period, market share in China increased to 11.3%. The Company’s parcel volume and market share in China continued to grow, mainly due to deepened cooperation with existing e-commerce platforms, coupled with improved service quality and enhanced brand image. Together, these factors enhanced the Company’s overall client sourcing capabilities.

J&T’s revenue in China reached US$6.39 billion in 2024, an increase of approximately 22.2% YoY. Adjusted EBITDA was US$430 million, and adjusted EBIT turned profitable, recording approximately US$150 million, primarily due to a significant decrease in the cost per parcel. During the period, the Company’s cost per parcel in China decreased by approximately 11.8% to US$0.30.

New Markets seized growth opportunities in the e-commerce market; number of high-quality non-platform customers continued to rise

Benefiting from the active entry of cross-border e-commerce into New Markets, J&T’s parcel volume in the region maintained rapid growth, with parcel volume increasing by approximately 22.1% to 280 million. The Company continued to invest in building local express delivery networks to improve the pickup and delivery capabilities. In New Markets, the Company maintained close partnerships with international cross-border e-commerce platforms such as Shein, Temu and TikTok, and deepened cooperation with local indigenous e-commerce platforms, such as Noon in the Middle East and Salla in Saudi Arabia, partially offsetting the adverse effects of changes in cross-border policies in the New Markets.

In 2024, J&T’s New Markets revenue reached US$580 million, an increase of 76.1% YoY, which mainly benefited from the group’s high parcel volume growth in the region, as well as the continuously improving network carrying capacity. The Company continued to seize e-commerce growth opportunities in New Markets, while vigorously developing non-e-commerce platforms for individual parcels.

Long-term investment in automated sorting equipment upgrades; actively exploring AI to improve delivery efficiency

J&T continued to implement refined management in the areas of pickup, sorting, transportation and dispatching to improve operational efficiency, and continuously selectively expanded self-built sorting centers in various regions. As of 31 December 2024, the Company had approximately 19,100 outlets worldwide while operating 238 sorting centers and more than 11,900 line-haul vehicles, including over 6,600 that were self-owned.

The Company continued to invest in automated equipment in various regions. As of 31 December 2024, there were 51, 226, and 2 sets of automated sorting equipment for sorting centers in SEA, China, and the New Markets, respectively, with an increase of 16, 27, and 2 sets compared to 2023.

Currently, J&T provides the Dynamic Digital Mapping (AOI, Area of Interest) functions for outlets, dynamically aggregating regional addresses to optimize pickup and delivery routes, identify exceptions, parcel volume and customer analysis, to help improving the efficiency of pickup and delivery at outlets. At the same time, the Company has developed an intelligent planning tool that can synthesize core information such as parcel volume, time efficiency, number of vehicles and vehicle types, providing network staff in China with the shortest distance and most cost-effective delivery routes, and it will be gradually promoted to other countries in the future.

Charles Hou, Group Vice President of J&T Express, stated: “J&T has achieved brilliant results in 2024 by virtue of the huge logistics network built in various regions, reliable services, the advanced experience and cost control capabilities acquired in China, and close partnerships with e-commerce platforms in various markets. We uphold our position as a neutral logistics service provider, and actively establish diversified cooperation with the platforms, continuously improving information technology and intelligence capabilities, while optimizing service processes through our self-developed technology platform to empower global operations. Looking forward to the future, J&T will continue to increase investment in research and development, providing more convenient, efficient and intelligent services to meet customers’ demand for high-quality express delivery services.”

About J&T Express
J&T Express is a global logistics service provider with leading express delivery businesses in Southeast Asia and China, the largest and fastest-growing market in the world. Founded in 2015, J&T Express’ network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt. Adhering to its “customer-oriented and efficiency-based” mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all. In August 2024, J&T Express was included in the Hang Seng China Enterprises Index, and in February 2025, it was included in the MSCI China Index.

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SOURCE J&T EXPRESS

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Toku launches Makimoto Flows, a visual builder for speech AI pipelines, taking its open-source initiative beyond transcription

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Developers can chain transcription, summarisation and call tagging on one canvas, test each step and export the pipeline as code, with every step processed in Singapore

SINGAPORE, Oct. 21, 2026 /PRNewswire/ — Toku Ltd. (SGX: TKU), a Singapore-headquartered AI-powered customer experience (CX) platform, has launched Makimoto Flows (“Flows”), a visual builder within its open-source conversational AI initiative where developers assemble speech AI pipelines block by block and test each stage on a recorded call. Flows is now live at makimoto.ai.

On the Flows canvas, developers connect blocks to build a speech AI pipeline and test each step individually. The Transcribe block converts audio into text using Kawa, the Summarise block generates a topic and short summary from the transcript, and the Tags block classifies each call across seven categories, including customer sentiment. Developers can see how audio moves from transcription to analysis, and control how each stage connects and runs. Every block runs in Singapore, so audio, transcripts and the resulting analysis stay in-country.

The Chained Analysis starter template puts these blocks together in one click, and developers can adjust any block and rerun it to compare results. Each block maps to a Makimoto API endpoint, and any flow can be exported as ready-to-run Python code, so developers can take the same capabilities into their own code for applications such as call recaps and call triage.

“Developers should have control over how their voice AI works, from the models they use to the way each stage connects. That is the principle behind Makimoto. Flows puts the orchestration layer in front of them: they can build a pipeline, run a recorded call through it and see what each step produces before anything reaches their customers. Models will keep changing. The ability to compose them, and to know where they run, is what lasts,” said Thomas Laboulle, Founder and CEO at Toku.

Flows builds on the composable architecture Toku set out when it introduced Makimoto in April 2026, and takes the initiative beyond transcription. Kawa, released on schedule on 1 July 2026, established the transcription layer through a Singapore-hosted API; summarisation and tagging endpoints followed in September; Flows now lets developers compose them visually. Next, Makimoto plans to add audio preparation blocks, starting with noise filtering, giving developers more control over how recordings are processed before transcription.

By pairing open-source development with enterprise-grade deployment, Makimoto complements Toku’s existing customer experience platform and supports long-term innovation opportunities across the Group’s AI roadmap.

Developers can create a free account at makimoto.ai, open the Chained Analysis template and run a sample recording, or one of their own call recordings, through it; each account includes 1,000 free minutes. Feedback reaches the Makimoto team directly from the portal.

About Toku

Headquartered in Singapore, Toku Ltd. (SGX Catalist: TKU) is a cloud-native, AI-powered customer experience platform purpose-built for enterprises operating in complex, multi-market environments. With deep roots in the APAC region and an expanding global footprint, Toku’s modular 360° CX Platform orchestrates customer interactions across voice, chat, email and digital channels while managing regulatory, linguistic and infrastructure complexity at scale.

Built on end-to-end ownership of its technology stack, from carrier-grade connectivity to AI applications, Toku delivers enterprise-grade security, reliability and deployment flexibility in commercial cloud, private data centres and hybrid environments. Its AI capabilities include transcription, summarisation, sentiment analysis, conversation analytics and governed virtual agents, designed to integrate seamlessly with enterprise systems and customer data.

Trusted by leading enterprises and public-sector organisations, Toku helps organisations streamline operations, scale customer engagement and deliver consistent experiences in fragmented markets worldwide.

For more information about Toku, visit toku.co.

About Makimoto

Makimoto is Toku’s open-source initiative, operated through Makimoto Technology Pte Ltd, a wholly owned subsidiary of the Toku Group, dedicated to building composable conversational AI infrastructure for Asia-Pacific. Its releases include Makimoto Kawa, a Singapore-hosted transcription API; summarisation and tagging endpoints; and Makimoto Flows, a visual builder for composing speech AI pipelines. For more information about Makimoto, visit makimoto.ai.

Forward-Looking Statements

This press release contains forward-looking statements regarding Toku’s expansion plans, business strategy and planned product releases. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. Toku undertakes no obligation to update these statements to reflect subsequent events or circumstances.

Sponsor’s Statement

Toku Ltd. (the “Company”) was listed on Catalist of the Singapore Exchange Securities Trading Limited (the “Exchange”) on 22 January 2026. The initial public offering of the Company was sponsored by PrimePartners Corporate Finance Pte. Ltd. (the “Sponsor”). This press release has been reviewed by the Sponsor. It has not been examined or approved by the Exchange and the Exchange assumes no responsibility for the contents of this press release, including the correctness of any of the statements or opinions made or reports contained in this press release. The contact person for the Sponsor is Ms. Ng Shi Qing, 16 Collyer Quay, #10-00 Collyer Quay Centre, Singapore 049318, sponsorship@ppcf.com.sg.

Investor Relations Contact:
investor.relations@toku.co

Developers and Partners:
contact@makimoto.ai  

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SOURCE Toku Ltd.

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Conscious Spark LLC Launches Alphimiya® Neuro-Recalibration Framework Designed to Resolve C-Suite Revenue Plateaus

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New research-backed neuro-recalibration framework targets the autonomic nervous system’s threat response to managing high financial amounts, offering enterprise leaders a biological pathway to scaling.

ANTALYA, Turkey and ALBUQUERQUE, N.M., Oct. 21, 2026 /PRNewswire/ — Conscious Spark LLC, a research and advisory firm specializing in applied neuroscience for executive leadership, today announced the official launch of Alphimiya®, a proprietary C-suite neuro-recalibration framework designed to resolve corporate revenue plateaus by upgrading the biological capacity of enterprise decision-makers.

Developed to address the root causes of stalled enterprise growth, the Alphimiya® framework targets the human autonomic nervous system’s subconscious threat response to managing high financial amounts. When commercial leaders and CEOs attempt to scale past historical capital thresholds without recalibrating their stress response, the body’s natural survival mechanism triggers decision fatigue, strategic risk aversion, and systemic self-sabotage. Alphimiya® recalibrates this biological safety brake, enabling executive teams to hold, absorb, and scale larger financial volumes without physiological or operational friction.

“A corporate revenue plateau is rarely an operational or marketing failure; it is a biological safety brake embedded within executive leadership,” stated Dr. Ahmed Al-Nashi, Founder of Conscious Spark LLC. “When managing high financial amounts triggers an underlying physical stress response, the enterprise subconsciously contracts to remain in its perceived safe zone. Alphimiya® removes that biological friction, allowing C-level leaders to multiply revenue with calm, biological authority.”

The Alphimiya® framework restructures executive performance across three core operational pillars:

Sovereign Enterprise Scaling: Expands the nervous system’s tolerance for high-stakes capital, allowing leadership teams to scale revenue without experiencing executive burnout.

High-Value Deal Execution: Regulates autonomic stress responses during multi-million-dollar negotiations and volatile market entries, eliminating hesitation under pressure.

Restored Strategic Clarity: Removes chronic decision fatigue across C-suite teams, restoring mental focus and strategic presence inside and outside the boardroom.

By recalibrating the autonomic nervous system’s response to high capital exposure, Alphimiya® removes the subconscious biological brakes that lock corporate revenue at a standstill. Senior C-level executives and enterprise leadership teams seeking to evaluate their organization’s biological capacity can access the official executive briefing, case studies, and framework assessment directly at https://alphimiya.co/.

About Conscious Spark LLC

Conscious Spark LLC is a U.S.-registered firm specializing in executive education, training, and strategic performance consulting. Pioneering applied neuroscience for C-level leaders, founders, and commercial decision-makers, the firm utilizes its proprietary Alphimiya® methodology to enable leadership teams to recalibrate biological stress responses, resolve revenue ceilings, and build scalable corporations.

Media Relations Team
Conscious Spark LLC
Email: hello@consciousspark.online 
Website: https://alphimiya.co/

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SOURCE Conscious Spark LLC

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Daffodil Software Brings Multilingual Conversational AI to Aadhaar’s Udai Mascot

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GURUGRAM, India, Oct. 21, 2026 /PRNewswire/ — Daffodil Software showcased an AI-powered conversational experience featuring UIDAI’s Udai mascot at Aadhaar Samvaad 2026. Developed by Daffodil Software, the assistant is designed to help users access Aadhaar-related information through natural conversation, using official UIDAI as its reference knowledge base.

Daffodil Software has developed Udai, an AI-powered virtual mascot that helps users get clear, reliable answers about Aadhaar simply by talking to it. The assistant was showcased at Aadhaar Samvaad 2026, held in Kolkata on 29 September, coinciding with the 17th Aadhaar Day, where visitors watched it listen, respond, and gesture in real time in their own language.

For most people, questions about Aadhaar come up in daily life, and they usually need answers fast. Which documents do I need for an address change? How much does an update cost? How do I link Aadhaar to my bank account or mobile number? The answers exist, but finding them usually means working through long help pages and documents.

 Udai is designed to answer exactly these questions in a natural conversation, without anyone having to search through long help pages.

A conversation in the user’s own language

Udai speaks and understands 11 languages: Hindi, Tamil, Bengali, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Odia, and English. A user simply asks a question. Udai listens, works out the answer, and replies in the same language, with natural speech, matching lip movements and expressive hand gestures.

What sets Udai apart is how it is built. AI avatars rely on expensive, specialised graphics hardware to bring a face to life. Udai takes a simpler route. The character is created from pre-filmed footage, and its lip movements are matched to its speech in real time using lightweight processing that runs in a web browser.

The result is a smooth experience at 24 frames per second on ordinary servers, at a fraction of the usual cost per user. For a programme that serves hundreds of millions of people, that efficiency is what turns a nationwide rollout from an ambition into a practical plan.

“Our focus with Udai was to make Aadhaar-related information easier to access through natural conversation. Combining multilingual voice interaction with official reference content allowed our team to build an experience that is practical, approachable, and useful to users,” said Yogesh Agarwal, Founder and CEO, Daffodil Software.

Answers drawn only from official sources

The assistant uses official UIDAI material as its reference knowledge base: frequently asked questions, provisions of the Aadhaar Act, and government policy documents on Aadhaar services. It covers the topics users ask about most:

Enrolment and registrationAddress and demographic updatesFees, required documents and eligibilityeKYC and Virtual IDLinking Aadhaar with bank accounts, PAN and mobile numbersmAadhaar servicesGrievance redressal

Users don’t need to phrase their questions in any particular way. Udai understands everyday language, whether a question is spoken in English, Hindi, or asked in a mix of both, and finds the most relevant official information to answer it.

Built to be accurate, respectful, and secure

When a public service speaks directly to users, trust matters as much as convenience. Udai is protected by three layers of safeguards.

Accuracy first. Udai answers only from its verified knowledge base. Responses are grounded in a curated knowledge base of official UIDAI material. If a question falls outside Aadhaar, it guides the user back rather than offering an answer it cannot stand behind.

Respectful conversations. A screening layer catches abusive or offensive language in English, Hindi, and Hinglish before it reaches the assistant. Screening is designed to identify abusive language while supporting legitimate queries

Protection against misuse. Udai cannot be talked into abandoning its role, pretending to be someone else, revealing its internal setup, or answering beyond its approved scope. These checks work almost instantly, so users experience no delay.

What comes next?

Udai is planned to roll out in two phases.

In the first phase, the mascot will be placed in Aadhaar Centres. Visitors will be able to check information and understand processes on their own, such as which documents they need for an address change. This frees centre staff to focus on their core work instead of answering the same questions again and again.

In the second phase, Udai will come to the Aadhaar website and mobile app, taking the place of the current text-based chatbot, which was also built by Daffodil.

About Daffodil Software

Daffodil Software is a software engineering and AI solutions company serving businesses across industries. Its services span software consulting, product engineering, UI/UX design, AI/ML development, quality assurance, cloud and DevOps, and maintenance. The company serves sectors including healthcare, fintech, banking, technology, and digital commerce. Its client portfolio includes organizations such as the Reserve Bank of India, Mount Sinai Hospital, Maruti, Samsung, Pramerica Insurance, and Dangote Group. Daffodil Software has also been featured in industry research and recognition by Gartner, Everest Group, Zinnov, and Frost & Sullivan. For more information, visit https://www.daffodilsw.com

Media contact

Kunwar Pal Singh
media-relations@daffodilsw.com

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