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SurgePays Reports 2024 Financial Results and Issues Revenue Guidance of Over $200 Million in Next 12 Months

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Completed AT&T integration positions company for its most aggressive growth phase to date with projected positive cash flow from operations in 2025

BARTLETT, Tenn., March 25, 2025 /PRNewswire/ — SurgePays, Inc. (Nasdaq: SURG) (“SurgePays” or the “Company”), a wireless and point of sale technology company, today announced its financial results for the year ended December 31, 2024, and is issuing guidance of over $200 million in revenue over the next 12 months and positive cash flow from operations before the end of 2025, following the successful integration and official launch with AT&T.

Brian Cox, Chairman and CEO, commented, “We built the infrastructure. Now we are scaling. With AT&T integration complete and LinkUp Mobile launching nationally, SurgePays is positioned for the most aggressive revenue growth phase in our history.”

2024 Operational Highlights:

Nationwide Launch of LinkUp Mobile: SurgePays has begun its national rollout of its retail prepaid wireless brand, LinkUp Mobile. The Company expects monthly SIM card shipments of 250,000–300,000, driven by robust demand from its retail distribution network of nearly 9,000 convenience and community stores.AT&T Integration Complete: In November 2024, SurgePays signed a multi-year strategic agreement with AT&T to deliver full access to 4G LTE and 5G wireless services across North America. As of April 1, 2025, the integration is complete and live.MVNE Wholesale Business Launch: SurgePays now offers wireless infrastructure services, including SIM provisioning and billing, to other wireless companies as a Mobile Virtual Network Enabler (MVNE). This high-margin revenue channel is expected to scale rapidly.Lifeline Subscriber Retention: Following the end of ACP funding, SurgePays retained a portion of its wireless subscriber base and is transitioning eligible customers to the federally supported Lifeline program. Daily Lifeline enrollments are ongoing through the Company’s Torch Wireless brand.POS Platform Growth: SurgePays’ point-of-sale software platform, used in thousands of retail locations, grew prepaid wireless top-up revenue over 400% from Q1 to Q2 2024. The POS platform is a critical distribution and activation tool for both LinkUp Mobile and third-party services.Leadership Expansion: The Company strengthened its leadership team with the promotion of Mark Garner to Executive Vice President, and Allison Seyler to VP of Sales.

2024 Financial Results:

2024 marked the end of the federally funded ACP era. As expected, revenue and gross profit were impacted. However, strategic investments made during this transition — including AT&T integration, POS growth, and the development of our MVNE platform — have built the foundation for 2025’s goal to return to growth and profitability.

2025 Financial Guidance:

SurgePays expects first quarter 2025 revenue to remain consistent with Q4 2024. With the national launch of LinkUp Mobile and expanding MVNE partnerships, revenue is projected to exceed $200 million over the next 12 months and the Company anticipates achieving positive cash flow from operations before the end of 2025.

This guidance is based solely on the monetization of core MVNO and POS platforms already deployed. As these platforms scale — both through direct customer acquisition and wholesale MVNE relationships — we anticipate expanding both revenue and margins.

“We’ve earned the right to scale,” added Mr. Cox. “The heavy lifting is behind us. Now we are focused on execution, revenue acceleration, and delivering long-term value to shareholders.”

Fourth Quarter 2024 Results Conference Call:

SurgePays management will host a webcast today at 5 p.m. ET / 2 p.m. PT to discuss these results.

The live webcast of the call can be accessed on the Company’s investor relations website at ir.surgepays.com, or by registering at the following link: Fourth Quarter Results Call.

Telephone access:
– U.S.: 888-506-0062
– International: 973-528-0011
– Participant Access Code: 937037

A telephone replay will be available approximately one hour following completion of the call until April 8, 2025.
Replay: 877-481-4010 (U.S.) or 919-882-2331 (Intl.)
Replay Passcode: 52151

About SurgePays, Inc.

SurgePays, Inc. is a wireless and point-of-sale (POS) technology company. SurgePays operates a unique ecosystem that blends prepaid wireless, government-subsidized mobile plans, and a point-of-sale software platform used in thousands of community retail stores. SurgePays is a platform — built for stores in underserved communities, built to scale, and built for growth. Please visit www.SurgePays.com for more information.

Cautionary Note Regarding Forward-Looking Statements

This press release includes express or implied statements that are not historical facts and are considered forward-looking within the meaning of Section 27A of the Securities Act and Section 21E of the Securities Exchange Act. Forward-looking statements involve substantial risks and uncertainties and generally relate to future events or our future financial or operating performance. These statements may include projections, guidance, or other estimates regarding revenue, cash flow, business growth, market expansion, or customer acquisition. In some cases, you can identify forward-looking statements by the following words: “may,” “will,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” “ongoing,” “attempting,” or the negative of these terms or other comparable terminology, although not all forward-looking statements contain these words.

Although we believe the expectations reflected in these forward-looking statements, such as regarding our revenue and profitability potential along with the statements under the heading 2025 Financial Guidance are reasonable, these statements relate to future events or our future operational or financial performance and involve known and unknown risks, uncertainties, and other factors that may cause actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. Furthermore, actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control, including, without limitation, the assumption that revenue is projected to exceed $200 million over the next 12 months and the Company anticipates achieving positive cash flow from operations before the end of 2025, statements about our future financial performance, including our revenue, cash flows, costs of revenue and operating expenses; our anticipated growth; and our predictions about our industry. These include, but are not limited to, our ability to scale our prepaid wireless business, transition ACP subscribers to Lifeline, maintain our MVNE partnerships, and achieve financial targets. The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in our filings with the Securities and Exchange Commission (“SEC”), including in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and the to-be-filed Annual Report on Form 10-K for the fiscal year ended December 31, 2024. The forward-looking statements in this press release speak only as of the date on which the statements are made. We undertake no obligation to update, and expressly disclaim the obligation to update, any forward-looking statements made in this press release to reflect events or circumstances after the date of this press release or to reflect new information or the occurrence of unanticipated events, except as required by law.

 

SurgePays, Inc. and Subsidiaries

Consolidated Balance Sheets

 

December 31,
2024

December 31,
2023

Assets

Current Assets

Cash and cash equivalents

$

11,790,389

$

14,622,060

Restricted cash – held in escrow

1,000,000

Accounts receivable – net

3,000,209

9,536,074

Inventory

1,781,365

9,046,594

Prepaids and other

298,360

161,933

Total Current Assets

17,870,323

33,366,661

Property and equipment – net

591,088

361,841

Other Assets

Note receivable

176,851

176,851

Intangibles – net

1,472,962

2,126,470

Internal use software development costs – net

539,424

Goodwill

3,300,000

1,666,782

Investment in CenterCom

464,409

Operating lease – right of use asset – net

564,781

387,869

Deferred income taxes – net

2,835,000

Total Other Assets

5,514,594

8,196,805

Total Assets

$

23,976,005

$

41,925,307

Liabilities and Stockholders’ Equity

Current Liabilities

Accounts payable and accrued expenses

$

3,929,195

$

6,439,120

Accounts payable and accrued expenses – related party

192,845

1,048,224

Accrued income taxes payable

570,000

Deferred revenue

20,000

Operating lease liability

248,069

43,137

Note payable – related party

1,689,367

4,584,563

Total Current Liabilities

6,059,476

12,705,044

Long Term Liabilities

Note payable – related party

1,866,288

Notes payable – SBA government

469,396

460,523

Operating lease liability

319,232

356,276

Total Long Term Liabilities

2,654,916

816,799

Total Liabilities

8,714,392

13,521,843

Stockholders’ Equity

Common stock, $0.001 par value, 500,000,000 shares authorized 20,431,549 shares issued and 20,068,929 shares outstanding, respectively, at December 31, 2024 14,403,261 shares issued and outstanding at December 31, 2023

20,435

14,404

Additional paid-in capital

76,842,878

43,421,019

Treasury stock – at cost (362,620 and 0 shares, respectively)

(631,967)

Accumulated deficit

(60,915,427)

(15,186,203)

Stockholders’ equity

15,315,919

28,249,220

Non-controlling interest

(54,306)

154,244

Total Stockholders’ Equity

15,261,613

28,403,464

Total Liabilities and Stockholders’ Equity

$

23,976,005

$

41,925,307

 

SurgePays, Inc. and Subsidiaries

Consolidated Statements of Operations

For the Years Ended December 31,

2024

2023

Revenues

$

60,881,173

$

137,141,832

Costs and expenses

Cost of revenues

75,205,372

101,499,341

General and administrative expenses

27,458,152

16,777,107

Total costs and expenses

102,663,524

118,276,448

Income (loss) from operations

(41,782,351)

18,865,384

Other income (expense)

Interest expense

(554,200)

(595,975)

Loss on lease termination – net

(194,863)

Other income

636,868

Interest income

105,395

Realized gains – investments

13,613

Dividends, interest, and other income – investments

355,549

Gain on investment in CenterCom

33,864

110,203

Impairment loss – CenterCom

(498,273)

Impairment loss – internal use software development costs

(316,594)

Impairment loss – goodwill

(866,782)

Total other income (expense) – net

(1,285,423)

(485,772)

Net income (loss) before provision for income taxes

(43,067,774)

18,379,612

Provision for income tax benefit (expense)

(2,870,000)

2,265,000

Net income (loss) including non-controlling interest

(45,937,774)

20,644,612

Non-controlling interest

(208,550)

26,709

Net income (loss) available to common stockholders

$

(45,729,224)

$

20,617,903

Earnings per share – attributable to common stockholders

Basic

$

(2.39)

$

1.45

Diluted

$

(2.39)

$

1.38

Weighted average number of shares outstanding – attributable to common stockholders

Basic

19,119,181

14,258,172

Diluted

19,119,181

14,922,881

 

SurgePays, Inc. and Subsidiaries

Consolidated Statements of Cash Flows

 

For the Years Ended December 31,

2024

2023

Operating activities

Net income (loss) – including non-controlling interest

$

(45,937,774)

$

20,644,612

Adjustments to reconcile net income (loss) to net cash provided by (used in) operations

Bad debt expense

90,009

Depreciation and amortization

942,450

935,039

Amortization of right-of-use assets

126,970

43,483

Amortization of internal use software development costs

222,830

129,060

Impairment loss – CenterCom

498,273

Impairment loss – internal use software development costs

316,594

Impairment loss – goodwill

866,782

Stock issued for services

411,740

1,290,024

Recognition of stock based compensation – unvested shares – related parties

6,752,706

529,534

Recognition of stock-based compensation

1,602,997

Recognition of share based compensation – options

576,625

Recognition of share based compensation – options – related party

6,196

37,176

Realized gain in sale of investments

(13,613)

Interest expense adjustment – SBA loans

19,750

Right-of-use asset lease payment adjustment true up

(267,347)

Gain on equity method investment – CenterCom

(33,864)

(110,203)

Cash paid for lease termination

(212,175)

Loss on lease termination – net

194,863

Changes in operating assets and liabilities

(Increase) decrease in

Accounts receivable

6,535,865

(395,718)

Inventory

7,265,229

2,139,648

Prepaids and other

(136,427)

(50,409)

Deferred income taxes – net

2,835,000

(2,835,000)

Increase (decrease) in

Accounts payable and accrued expenses

(2,509,925)

654,746

Accounts payable and accrued expenses – related party

(356,388)

(680,497)

Accrued income taxes payable

(570,000)

570,000

Installment sale liability – net

(13,018,184)

Deferred revenue

(20,000)

(223,110)

Operating lease liability

148,665

(39,490)

Net cash provided by (used in) operating activities

(21,310,603)

10,287,345

Investing activities

Purchase of property and equipment

(518,189)

Purchase of investments – net

(10,159,444)

Proceeds from sale of investments

10,173,057

Cash paid for acquisition of Clearline Mobile, Inc. assets

(2,500,000)

Capitalized internal use software development costs

(281,304)

Net cash used in investing activities

(3,004,576)

(281,304)

Financing activities

Proceeds from stock issued for cash

17,249,994

Proceeds from exercise of common stock warrants

8,799,257

207,240

Cash paid as direct offering costs

(1,395,000)

Repayments of loans – related party

(1,527,899)

(1,017,385)

Repayments on notes payable

(1,595,167)

Repayments on notes payable – SBA government

(10,877)

(14,323)

Treasury shares repurchased (share buy-backs)

(631,967)

Net cash provided (used in) by financing activities

22,483,508

(2,419,635)

Net increase (decrease) in cash, cash equivalents and restricted cash

(1,831,671)

7,586,406

Cash, cash equivalents and restricted cash – beginning of year

14,622,060

7,035,654

Cash, cash equivalents and restricted cash – end of year

$

12,790,389

$

14,622,060

Supplemental disclosure of cash flow information

Cash paid for interest

$

470,208

$

222,326

Cash paid for income tax

$

$

Supplemental disclosure of non-cash investing and financing activities

Reclassification of accrued interest – related party to note payable – related party

$

498,991

$

Exercise of warrants – cashless

$

41

$

Termination of ROU operating lease assets and liabilities

$

327,139

Right-of-use asset obtained in exchange for new operating lease liability

$

664,288

$

 

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Synagie Unveils Geene 2.0 – BytePlus, SingData and FLY Entertainment Among 12 Founding Partners Building Trusted AI Commerce

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Co-developed by leaders across AI, data, media, commerce and blockchain, the Trusted AI Commerce Intelligence Ecosystem gives enterprises a practical way to scale AI with confidence.

SINGAPORE, July 22, 2026 /PRNewswire/ — Synagie, the flagship digital commerce and technology brand of Hong Kong-listed Synagistics Limited (HKEX: 2562), today unveiled Geene 2.0, a Trusted AI Commerce Intelligence Ecosystem (a SaaS platform) designed to help businesses move beyond isolated AI applications towards trusted, scalable business transformation.

While many organisations have adopted AI for content generation, analytics and workflow automation, these capabilities often operate independently, making it difficult to translate intelligence into measurable business outcomes while maintaining governance and accountability.

Geene 2.0 addresses this challenge by bringing together specialised capabilities across data, artificial intelligence, media, commerce and blockchain into a single software-as-a-service platform. Businesses can analyse markets, formulate strategies, generate content, automate operations and verify products through one connected ecosystem.

The platform will be commercially available in early August 2026.

The preview was witnessed by Guest-of-Honour Mr Desmond Tan, Senior Minister of State in the Prime Minister’s Office and Deputy Secretary-General of the National Trades Union Congress (NTUC), alongside more than 200 business leaders, ecosystem partners, customers and invited guests.

Built by Twelve Industry Leaders

Geene 2.0 was co-developed by twelve founding partners, each contributing deep expertise across data, artificial intelligence, commerce, media and blockchain.

Rather than relying on a single vendor to provide every capability, Geene 2.0 combines best-in-class technologies into one coordinated platform, enabling enterprises to deploy AI faster while reducing implementation complexity.

At the heart of the platform is the ecosystem’s proprietary ASSET intelligence engine, which orchestrates every stage of AI-driven commerce through five interconnected intelligence layers:

ASSET Layer

Business Outcome

Analyse

Transform market, customer and business data into actionable intelligence

Strategise

Recommend AI-driven commercial strategies and business decisions

Storytelling

Generate multilingual marketing, commerce and customer content

Execute

Automate commerce operations, customer engagement and sales workflows

Trust

Verify products, AI actions and business claims through blockchain-backed traceability

Together, these five intelligence layers transform AI from standalone tools into a coordinated business capability spanning insight, execution and trust.

The founding partners are:

BytePlus

China Mobile International

DataCloud

DU-MAS

FLY Entertainment

International Brand Centre

Masverse

Mei Ah Entertainment

SingData

Synagie

Yiwise

Zeneva

A Vision for the Next Generation of AI Commerce

Ms Pei Gy Wong, Chief Digital Officer of Synagie Group Asia and Europe, said:  “The next generation of AI will not be won by the companies with the largest models. It will be led by those who can build the greatest trust.

Businesses do not need more AI tools. They need AI they can trust to make better decisions, execute with confidence and deliver measurable business outcomes.

Geene 2.0 reflects our belief that the future of enterprise AI lies in collaboration. By bringing together industry leaders across data, AI, commerce, media and blockchain, we are giving businesses a practical pathway to adopt AI with confidence and at scale.”

Demonstrating the Enterprise Intelligence Ecosystem in Action

Geene 2.0 has already moved beyond concept into commercial deployment through AGONG Durian, a premium Malaysian durian brand supplied and blockchain-tagged by founding partner DU-MAS.

The implementation demonstrates how AI-powered market intelligence, content creation, commerce automation and blockchain verification can operate together in a real business environment to improve operational efficiency while strengthening consumer confidence.

The same framework can be applied across industries including retail, manufacturing, healthcare, consumer goods and luxury products where authenticity, compliance and trust have become increasingly important.

Accelerating Trusted AI Adoption in Singapore

Technology alone is not enough to accelerate AI adoption. Businesses also need access, practical implementation pathways and a workforce equipped with the right skills.

Synagie’s Geene 2.0 is one example of a digital solution that can help companies address common business challenges such as improving operational efficiency, strengthening decision-making, streamlining workflows and enhancing customer engagement. Companies seeking such solutions may explore implementation through the NTUC Company Training Committee (CTC) initiative. Through the CTC Grant, eligible companies can receive up to 70% funding support for projects that drive business transformation and workforce outcomes, including job redesign, skills development and productivity improvements. Workers could also benefit from wage increase, structured career pathways and/or skills allowance.

Synagie is also collaborating with the Singapore Industrial and Services Employees’ Union to strengthen AI readiness for its workers, including PMEs.

Looking Ahead

As enterprise AI adoption accelerates across Asia, Synagie believes the next phase of innovation will be defined by trusted ecosystems rather than standalone AI applications.

By combining intelligence, execution and accountability in one platform, Geene 2.0 provides businesses with a practical foundation to scale AI confidently while positioning Singapore as a leader in responsible enterprise AI innovation.

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SOURCE Synagie

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StarHub Strengthens Position as a Trusted Regional Digital Transformation Partner with HPE APAC Recognition

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SINGAPORE, July 22, 2026 /PRNewswire/ — StarHub has been named APAC Service Provider of the Year 2026 by Hewlett Packard Enterprise (HPE), recognising its success in helping enterprises modernise critical infrastructure, and deliver secure, resilient and AI-ready digital transformation.

The HPE Partner of the Year Awards recognise partners that have demonstrated excellence in delivering customer outcomes, driving innovation and creating measurable business impact.

StarHub’s recognition reflects its growing role as a trusted digital transformation partner, helping organisations translate technology investments into measurable business outcomes through its Modern Digital Infrastructure (MDI) platform strategy.

Underpinned by a cloud-native, hybrid multi-cloud architecture, MDI brings together networks, cloud, cybersecurity and clean data on a unified data platform. Combining AI-driven automation, operational intelligence and advanced analytics, it helps organisations modernise infrastructure, strengthen resilience and accelerate innovation for sustainable growth.

Through its MDI strategy and collaboration with HPE, StarHub partnered the National University of Singapore (NUS) to realise the Borderless University vision by implementing a smart, safe and sustainable ubiquitous network. By integrating StarHub’s enterprise networking, solar-powered Wi-Fi and private 5G capabilities, the joint initiative has strengthened digital connectivity and supported more flexible, seamless and secure learning experiences for students and faculty across campus beyond traditional boundaries, in Singapore and overseas.

“As organisations accelerate digital transformation and AI adoption, effective implementation increasingly depends on strong industry expertise, collaboration, and the ability to translate ideas into practical outcomes,” said Tan Kit Yong, Chief, Regional Enterprise, StarHub. “Our collaboration with NUS reflects a shared commitment in supporting digital capabilities that will enhance everyday technology experiences for faculty, researchers, staff and students. This recognition highlights the broader importance of cross-sector collaboration in addressing evolving technology needs.”

For more information, visit starhub.com/managedservices.

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SOURCE StarHub

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Zeal Connect launches the world’s first AI-native help desk built exclusively for travel and beta customers say it changes how operations are run

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Travel Moves Billions of People a Year on Software That Can’t Read a Booking. Zeal Desk Just Changed That.

PUNE, India, July 22, 2026 /PRNewswire/ — Anyone who has run a travel operation knows the 2 AM story: a guest standing at a front desk in another time zone, a hotel that never received the amendment, and the ticket that could have prevented it sitting in a queue sorted by age, not urgency inside software built for password resets, not people in transit.

That story ends with today’s launch of Zeal Desk; the world’s first AI-native help desk built exclusively for the travel industry. It wasn’t adapted from a generic tool it was written for travel from the first line of code, so it reads PNRs and hotel confirmation numbers the way a seasoned agent does, opens the live booking behind every ticket, and sorts the queue by check-in date because in travel, urgency is measured in arrivals, not ticket age.

Behind the desk, five specialised AI agents: Classifier, Prioritiser, Resolver, Auditor and Reconfirmation put the routine on Autopilot: amendments, refunds, cancellations and reconfirmations are now resolved end-to-end on the live booking, with every reply audited before it leaves. Every request email, WhatsApp or chat lands in one booking-aware inbox and follows playbooks the operator writes in plain language.

Classic Holidays ran Zeal Desk through its beta and came out convinced.

“We walked in skeptical, every help desk claims AI these days. Then we watched Zeal Desk open the booking, check the fare rule, contact the hotel and close the ticket before an agent could finish reading it. Our first reaction was disbelief. Our second was simpler: we are never running operations the old way again.”
 – Rishabh Doshi, Managing Director, Classic Holidays.

“Travel has spent two decades running the world’s most operationally complex industry on hand-me-down software tools that don’t know what a PNR is. Zeal Desk is what support looks like when it’s built for travel from day one. It isn’t a better ticket queue; it’s a different way to run a travel operation.”
 – Yogesh Chaudhari, Co-founder & CEO, Zeal Connect.

Zeal Desk arrives enterprise-ready SSO/SAML, GDPR tooling, PII redaction, multi-brand workspaces and SLA engines connecting to GDS, mid-office, CRM and booking stacks, and is live today with OTAs, DMCs, bedbanks and agencies across the UAE, Saudi Arabia, India, Europe and Southeast Asia.

Zeal Desk is available now at zealconnect.com

ABOUT ZEAL CONNECT

Zeal Connect builds AI-powered products for the B2B travel industry, serving OTAs, DMCs, travel agencies, bedbanks and supplier operations teams worldwide. Its platform spans Zeal Desk, the AI-native travel help desk, and Zeal Reconfirmation, the pre-check-in hotel confirmation service. Zeal Connect is headquartered in Pune, India.

 

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