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Firstsource and Sanas partner to redefine customer conversations with AI

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MUMBAI, India, May 22, 2025 /PRNewswire/ — Firstsource Solutions Limited (NSE:FSL) (BSE:532809), a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world’s first real-time speech understanding platform, to enable next-level customer conversations powered by AI.  

Aligned with Firstsource’s UnBPO™ philosophy, the integration of Sanas’ Real-Time Accent Translation technology marks a strategic leap in AI-first customer experience. This seamless, speech-to-speech solution eliminates accent and language barriers—enhancing clarity, reducing cognitive strain, and empowering agents to connect with global customers more confidently and effectively. As AI moves from pilot to performance, early adopters are already seeing the impact—128% more likely to report high ROI from their AI tools in CX. By embedding intelligent, unobtrusive tech into day-to-day operations, Firstsource is unlocking scalable, measurable value—boosting agent productivity, strengthening conversations, and delivering next-gen CX outcomes at speed and scale.

“At Firstsource, we seek partnerships that reflect our commitment to smart, scalable transformation—solutions that deliver maximum impact with minimal friction, improving both experience and outcomes. Our collaboration with Sanas is a powerful expression of the UnBPO™ philosophy: leveraging intelligent, human-centric technology to elevate performance and ROI.

“The Customer Experience (CX) landscape is undergoing a fundamental shift—from cost efficiency to outcome-driven impact. With Sanas’ AI-powered Real-Time Accent Translation, we are enabling more inclusive, fluid customer conversations — irrespective of who the customer is — a consumer, a student, or a patient — without the need for hardware changes or system overhauls. It is an innovation that works in the background but transforms everything.

“This is the Future of Work in action—a seamless human-AI partnership where technology enhances connection, boosts responsiveness, and empowers agents to perform at their best,” said Ashish Chawla, President – CX and Consulting at Firstsource.

The technology is industry-agnostic, enabling a host of benefits for enhanced communication across diverse industries. Early implementations of this technology in other enterprises have demonstrated significant performance results:

17% average increase in sales efficiency21% improvement in Net Promoter Score (NPS) at a Fortune 20 global tech company18% average reduction in AHTZero instances of customers asking to speak with another agent22% average boost in Customer Satisfaction (CSAT)95% agent adoption rate

“We’re thrilled to partner with Firstsource to bring Sanas’ Real-Time Accent Translation technology to their global operations. This collaboration marks a major milestone in our mission to make communication more inclusive and effortless. Our groundbreaking AI technology, combined with Firstsource’s customer-first approach, enables contact center agents to have clearer, more effective conversations—regardless of accent or geography. Together, we are setting a new standard for exceptional agent and customer experiences alike,” said Sharath Keshava Narayana, CEO and co-founder, Sanas.ai.

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL) (BSE: 532809) (Reuters: FISO.BO) (Bloomberg: FSOL:IN), is a global leader providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, we ‘make it happen’ for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ — our differentiated approach to reimagining traditional outsourcing — to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for our clients.

(www.firstsource.com)

About Sanas

Sanas provides the world’s first Real-Time Speech Understanding Platform powered by its patented AI technologies. Born from a mission to power a kinder, more compassionate world, Sanas is pioneering a revolution in human connection by making global, real-time communication more inclusive. Today, Sanas offers Real-Time Accent Translation and Two-Way Noise Cancellation. Founded in 2020, Sanas is led by a team of exceptional co-founders, including CEO Sharath Keshava Narayana and CTO Shawn Zhang.

(Sanas.ai)

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HKU holds Entrance Scholarships Award Ceremony for 2025-26

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HONG KONG, May 5, 2026 /PRNewswire/ — The University of Hong Kong (HKU) recently held the HKU Entrance Scholarships Award Ceremony to recognise the outstanding academic and non-academic achievements of students admitted to the University in the 2025-26 academic year.

Over 700 student awardees, parents, and guests attended the ceremony, which was officiated by Professor Xiang Zhang, President and Vice-Chancellor of HKU. In his welcoming remark, Professor Zhang said that the University was establishing a new AI Hub initiative to fundamentally transform the way of teaching with the integration of AI. Noting that AI development might drastically redefine education and certain professions within the next decade, he encourages students to be creative and equip themselves as future pioneers to help drive the transformation.

Benefactors of the ‘Hon Ping Entrance Scholarship for Nigerian Students,’ ‘Jardine HKU Scholarship,’ ‘Lee Shau Kee Top Athletes Scholarships,’ ‘QRT-HKU Scholarship,’ ‘Rosita King Ho Scholarship,’ ‘The Hong Kong Jockey Club Chairman’s Scholarship,’ and ‘The Hong Kong Jockey Club Striding On Scholarship,’ as well as Professor Jay Siegel, Vice-President and Pro-Vice-Chancellor (Teaching and Learning) at HKU, and Professor Ian Holliday, Registrar at HKU, were among the guests of honour who presented awards to the students.

Representatives from 11 Consulates-General, including Bangladesh, India, Indonesia, Mongolia, Myanmar, Nigeria, Pakistan, the Philippines, Turkey, Thailand, and Vietnam, attended the event to extend their warm wishes to the student awardees. Representatives from over 30 local secondary schools were also present to celebrate with their former students.

The students awarded have excelled in a variety of fields. They include 55 President’s Scholars. Other scholarships awarded include ‘The Hong Kong Jockey Club Chairman’s Scholarship,’ for students with exceptional academic achievements; the ‘Lee Shau Kee Top Athletes Scholarship,’ for outstanding young athletes admitted to HKU through the ‘Top Athletes Direct Admission Scheme’; and the ‘Belt and Road Scholarship,’ which recognises students coming from Belt and Road countries.

In addition to expressing their happiness at receiving the scholarships, the awardees also look forward to their university life and future career endeavours.

João Davi de Morais, recipient of the HKU Scholarship for Future Leaders from the Bachelor of Arts in Humanities and Digital Technologies programme, emphasised the transformative impact of the scholarship in enabling him to become the first person in his community to pursue international higher education. Raised in Brazil’s seventh-largest vulnerable community, João is a strong advocate for education for underprivileged youth. He presented his journalism work on Brazilian early childhood education at the 80th United Nations General Assembly, where he met the Brazilian Minister of Education and contributed to the announcement of new daycare centres in his home state. João hoped his story would inspire low-income youth to pursue education as a path beyond social barriers, and he remains committed to creating positive change in education as a young leader.

Awarded the HKU Undergraduate Entrance Scholarship for President’s Scholars and currently pursuing the Bachelor of Engineering Elite Programme, Aryan Sokhiya recounted his high school project developing and pitching a gamified platform to address plastic litter. This experience inspired him to see engineering as a discipline that can transform ideas into scalable, real-world impact by connecting people, ideas, and purpose. Aryan expressed his appreciation for HKU’s interdisciplinary approach to tackling technological challenges and thanked the scholarship for providing not only financial support but also opportunities for intentional personal growth.

As a recipient of the Lee Shau Kee Top Athletes Scholarship and a long-jump athlete representing Hong Kong at the 15th National Games of China and the Asian Athletics Championships, Jia Wai Yin Tiffany is now pursuing the Bachelor of Biomedical Sciences. Tiffany shared her unique educational journey as a student-athlete. She credited the perseverance and resilience developed through sports for her academic success and expressed deep gratitude to the University and scholarship for providing flexibility, guidance, and support as she continues to pursue excellence in both athletics and academics.

Naziba Sayem, recipient of the Belt and Road Scholarship from Bangladesh and a Bachelor of Science student, highlighted her mother’s resilience in battling a rare autoimmune disease as the inspiration behind her pursuit of Molecular Biology and Biotechnology at HKU. Despite financial constraints, her parents’ unwavering support for her education encouraged Naziba to remain ambitious and hopeful. As a Belt and Road Scholar, she is proud to represent her country and the spirit of the initiative. Naziba hopes to leverage her education at HKU to contribute to research in Bangladesh and inspire others to overcome challenges, pursue their dreams, and further the values of global cooperation.

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MSEED and SCOPE Global Skills University Sign Strategic Partnership to Shape the Future of Experiential Marketing Education

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MUMBAI, India and BHOPAL, India, May 5, 2026 /PRNewswire/ — Premium education institute MSEED (The Management School of Events and Experience Design) today partnered with SCOPE Global Skills University, Bhopal, to introduce a two-year MBA in Event Management and Experiential Marketing.

Besides boosting students academically, this association intends to equip them with the evolving demands of events and the experiential marketing ecosystem. Furthermore, the collaboration will be fueled by industry expertise and academic structure, helping students build a career in the fast-growing fields of events, entertainment, and experiential marketing.

At a time when experiential marketing is ‘evolving from a tactical activation to a strategic growth engine for brands’, this collaboration serves right.

Speaking on this exclusive partnership between MSEED and SCOPE, Joshua Newman, Vice-President – Marketing & Partnerships, MSEED, said, “Our focus has always been on outcomes, not just education. This partnership allows us to extend that vision by working with SCOPE Global Skills University to create a program that prepares students for real careers. From curriculum to classroom delivery and industry exposure, every aspect is designed to ensure that students graduate with confidence, clarity, and practical experience.”

The MBA program is designed to:

Provide a recognized postgraduate qualification with a specialized focusBuild practical skills through real-world projects and case studiesOffering industry interaction, mentorship, and exposureSupport students with internship and placement opportunities

Dr. Vijay Singh, Vice Chancellor of SGSU, hailed the launch as a landmark moment for the city. “This is a remarkable event not just for our university, but for the city of Bhopal. We are witnessing a paradigm shift in how specialized education is delivered in Madhya Pradesh. By launching this MBA in Event Management, we are providing our youth with a platform to master the art of execution, creativity, and management right here in their home state,” he said.

The partnership was formally cemented through the signing of an agreement between the two institutions in the esteemed presence of Mangubhai C. Patel, the current and 19th Governor of Madhya Pradesh, marking a significant milestone in the evolution of industry-integrated education in India.

For more information on events and experiential marketing, please visit our website.

Media Contacts:
For media inquiries, please contact
Tasneem Limbdiwala
tasneem@mseededucation.com 

About MSEED

MSEED, a part of EVA Group, India’s one of the largest live event companies, and backed by 200 odd industry veterans, the institute brings with it deep-rooted industry expertise and real-world insights. It is a creative business institute designed for the next generation of storytellers, strategists, producers, and brand builders. The mission is not just to prepare students for jobs, but to lead industries. 

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ADECCO GROUP DIVIDEND 2026: ANNOUNCEMENT OF FINAL TERMS

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AD HOC ANNOUNCEMENT pursuant to Art. 53 Listing Rules of SIX Swiss Exchange

Group press release

Scrip dividend take-up rate of 53.01%Reference share price of CHF 18.02, with an issue price of CHF 16.945,268,324 new shares to be issued

ZURICH, May 5, 2026 /PRNewswire/ — Adecco Group’s Annual General Meeting, held on April 15, 2026, offered its shareholders the option to receive the 2025 dividend in cash or in new Adecco Group shares.

The Adecco Group announces today that 53.01% of the dividend for the financial year 2025 was elected to be paid in the form of new Adecco Group AG shares, while the remaining 46.99% will be paid out in cash.

The reference share price was set at CHF 18.02, based on the daily volume-weighted average price of existing Adecco Group AG shares traded on the SIX Swiss Exchange between April 21, 2026 and May 4, 2026. The issue price of the new shares of CHF 16.94, was set at a 6.0% discount to the reference share price, resulting in a conversion ratio of 16.940.

5,268,324 new Adecco Group AG shares will be issued through a capital increase for the scrip dividend. The delivery of new shares and the total CHF 79 million cash dividend payment is planned for May 7, 2026.

Denis Machuel, Adecco Group CEO, commented:

“We are pleased with the take-up of our scrip dividend and thank our shareholders for their partnership and support of the Group’s strategy. We remain focused on ensuring an attractive and sustainable dividend policy, delivering attractive returns to our shareholders while retaining financial flexibility to invest in our competitive differentiators and prioritize deleveraging.”

Adecco Group will be reporting its first quarter results on May 13, 2026.

The Adecco Group is the world’s leading talent and technology expertise company. Our purpose is making the future work for everyone. Through our three global business units – Adecco, Akkodis and LHH – across 60 countries, we enable sustainable and lifelong employability for individuals, deliver digital and engineering solutions to power the Smart Industry transformation and empower organizations to optimize their workforces. The Adecco Group leads by example and is committed to fostering sustainable employability and supporting resilient economies and communities. The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).

For further information please contact:

Investor Relations
investor.relations@adeccogroup.com
+41 (0)44 878 88 88

Press Office
media@adeccogroup.com
+41 (0) 79 876 09 21

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SOURCE The Adecco Group

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