Technology

Most Organizations Have AI Governance; Few Say It Works in Practice, New American Arbitration Association® Survey Finds

Published

5 days ago

May 14, 2026

Gaps in escalation, audit readiness, and legal leadership emerge as AI use expands across business operations.

NEW YORK, May 14, 2026 /PRNewswire/ — A new benchmark survey from the American Arbitration Association (AAA®), based on responses from 500 senior legal and executive leaders at large U.S. and Canadian organizations, finds that many organizations are struggling to turn AI governance policies into systems that work in practice.

Survey participants represented organizations across sectors, including financial services, technology, healthcare, energy, manufacturing, professional services, and legal services, and 70% of these organizations had revenue of $1 billion or more.

The AAA-ICDR Institute™ released the report analyzing the survey responses, “From Principles to Practice: A Benchmark Study in AI Governance.” The report finds that, while AI governance frameworks are being built, policies are being written, and ownership is being assigned, a significant gap remains between governance on paper and governance in practice. Although 87% of respondents say their organizations have some form of AI governance in place, only 22% say those systems are operating effectively. The findings point to inconsistencies in three primary areas: escalation, audit readiness, and legal involvement.

Among the key findings from the survey:

Many organizations lack clear processes for AI issues. Only 33% say they have defined escalation pathways when AI systems misbehave, leaving organizations without consistent ways to manage risk in real time.Audit readiness remains limited. Just 22% say they are very confident they could produce evidence of governance decisions for regulators or auditors if required.Legal and compliance teams are not consistently involved. While 80% say IT or technology teams contribute to AI governance, only 35% report involvement from legal and compliance teams.CEO involvement appears to be limited. While CEOs cite accountability clarity as a top governance need, only 21% report holding final AI deployment authority, suggesting many may be delegating governance rather than setting the mandate directly.

“Across industries, AI is without question an integral part of business operations,” said Bridget McCormack, AAA president and CEO. “Yet, our survey shows that many organizations still have much to do so governance systems can manage AI responsibly in practice. Governance is a cross-functional business imperative, not just a technical or legal concern. Without effective collaboration and oversight, organizations expose themselves to regulatory scrutiny, reputational harm, and loss of trust. Proper AI governance is essential to managing risk and using AI with confidence.”

The report also finds that organizations with more extensive AI deployments tend to have stronger governance practices and greater confidence in their ability to demonstrate decisions under scrutiny. It further observes that effective AI governance requires practical systems that make oversight, accountability, and decision-making part of the full AI lifecycle.

The survey, is part of AAA’s broader effort to educate the business and legal communities, establish standards for responsible AI use in dispute resolution, and support organizations as they build governance frameworks that work in practice. Through its research, resources, and thought leadership, the AAA is working to advance AI adoption grounded in trust, accountability, and practical risk management.

The survey was conducted by iResearch on behalf of the American Arbitration Association. To read the full report, visit: https://feature.adr.org/AAA-AI-Governance-Survey

About the American Arbitration Association
The American Arbitration Association is the largest provider of alternative dispute resolution (ADR) services in the world. Marking its centennial in 2026, the American Arbitration Association has transformed how legal issues are resolved for better since 1926, turning disputes worldwide into opportunities for understanding and progress. A not-for-profit organization, the American Arbitration Association’s mission is to deliver ADR services with integrity, transparency, and innovation. For more information, visit www.adr.org/.

About the AAA-ICDR Institute™
The AAA-ICDR Institute is the thought leadership and R&D arm of the AAA, focused on enhancing equity, efficiency, and accessibility in dispute resolution. Through initiatives that promote access to justice, court-connected ADR, the use of artificial intelligence in ADR, and fairness in arbitration, the Institute collaborates with courts, academic institutions, nonprofits, and technology partners to develop equitable, data-driven solutions to shape the future of ADR.

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SOURCE American Arbitration Association

Technology

NEC Vietnam Appoints New General Director to Advance Digital Innovation

Published

5 hours ago

May 19, 2026

HANOI, Vietnam, May 18, 2026 /PRNewswire/ — NEC Vietnam announced the appointment of Yasushi Numakura as its new General Director, effective April 1, 2026. The appointment reflects NEC’s continued commitment to expanding trusted technology partnerships and supporting Vietnam’s growing digital ambitions.

Numakura-san joined NEC Group in 1990 and brings over three decades of experience across systems engineering, mobile technology development, and global business leadership. In 2014, he was appointed Head of NEC Vietnam’s Ho Chi Minh branch, where he drove business portfolio transformation and strengthened regional partnerships. He subsequently held leadership roles at NEC Solution Innovators and most recently led resource management reform initiatives as part of delivery model transformation efforts.

In his new role, he will lead NEC Vietnam’s business operations and strategic direction, with a focus on strengthening software development capabilities and accelerating digital transformation initiatives across key sectors, serving both the Japanese and APAC markets.

“I am excited to join NEC Vietnam and build on the strong momentum established by the local team over the years. Together with our customers and partners, we look forward to creating what’s ahead through trusted technologies and meaningful solutions that create lasting value for businesses, communities, and society. In line with NEC’s 2030 mid-term direction, we will also advance our capabilities as an AI-native organization with security at the core, ensuring that our innovations are both impactful and resilient,” shares Numakura-san.

Under his leadership, NEC Vietnam will continue providing technologies and solutions spanning software development, biometrics, and public safety.

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About NEC Vietnam

NEC established its liaison office in Vietnam in the early 1990s under the global business framework of NEC Corporation. It was re-organized as NEC Vietnam Co., Ltd. in 2006, with a newfound commitment to grow the business and contribute towards the people and society of Vietnam.

In a rapidly changing business environment, NEC Vietnam has evolved into a comprehensive solutions provider, leveraging their core competence in delivering Solutions for Society, focused on building social infrastructure that benefits citizens and communities.

Visit https://vn.nec.com to learn more.

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SOURCE NEC Vietnam

Technology

South Asia’s First-ever Vehicle-to-Grid (V2G) Demonstration, Led by ISGF in Collaboration with its Technology and Utility Partners

Published

5 hours ago

May 19, 2026

NEW DELHI, May 19, 2026 /PRNewswire/ — South Asia’s first ever groundbreaking Vehicle-to-Grid (V2G) Technology Demonstration in India implemented by India Smart Grid Forum (ISGF) marks a major advancement in smart Electric Vehicle (EV) charging and grid stability, paving the way for a future of bidirectional energy flows between EVs and the power grid. ISGF, with its utility partners and technical support from the University of Delaware (UDEL), USA, executed this first-of-its-kind Alternating Current (AC) V2G pilot demonstration in South Asia. The demonstration project was implemented at BSES Rajdhani Power Limited, BSES Yamuna Power Limited, TATA Power Delhi Distribution Limited, as well as at the Agency for New and Renewable Energy Research and Technology (ANERT), Kerala. This pilot demonstration has tested a variety of V2G use cases and found it highly relevant for distributed renewable energy integration and grid stability.

As part of the project, four Tata Nexon EVs were retrofitted with on-board bidirectional power modules and connected to the grid through bidirectional AC chargers. The equipment cost of AC V2G is significantly lower than DC V2G. ISGF is working with local technology companies and EV OEMs to build a V2G ecosystem in the country.

For more information, please write to contactus@indiasmartgrid.org

About India Smart Grid Forum (ISGF)

ISGF is a public private partnership initiative of the Govt. of India, with the mandate of accelerating smart grid deployments across the country. With 170+ members comprising of ministries, utilities, technology providers, academia and research, ISGF has evolved as a Think-Tank of global repute on Smart Energy and Smart Cities. The mandate of ISGF is to accelerate energy transition through clean energy, electric grid modernization and electric mobility; work with national and international agencies in standards development and help utilities, regulators and the Industry in technology selection, training and capacity building.

Website: https://indiasmartgrid.org/

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Technology

Tencent Cloud and Stream Partner to Accelerate the Development of Real-Time Multimodal AI Agents

Published

5 hours ago

May 19, 2026

HONG KONG, May 19, 2026 /PRNewswire/ — Tencent Cloud, the cloud business of leading global technology company, Tencent, today announced a strategic collaboration with Stream, the company behind the open-source AI agent framework Vision Agents, to accelerate the development of real-time, multimodal AI agents.

Through this collaboration, Tencent Real-Time Communication (Tencent RTC) becomes an officially supported edge transport plugin for Vision Agents, giving developers worldwide a low-latency path to build and deploy interactive AI applications across global markets, including regions where network complexity and real-time performance are critical.

Unlocking Lower-Latency Transport for Enhanced Experiences Across China and Asia

Vision Agents is an open-source, edge-agnostic Python framework from Stream that helps developers quickly build low-latency vision AI applications. Rather than retrofitting video onto a voice-centric stack, Vision Agents was designed as a video-first solution — running models such as YOLO, Roboflow, OpenAI Realtime, and Google Gemini on every frame, with sub-500ms end-to-end latency and over 25 out-of-the-box integrations across LLM, STT, TTS, vision, RAG, telephony, and avatar providers.

Through this partnership, Tencent RTC becomes an officially supported edge transport plugin for Vision Agents. Developers can use Tencent RTC to replace the default communication layer in Vision Agents and instantly leverage Tencent Cloud’s enterprise-grade backbone — more than 3,200 global nodes, sub-300ms worldwide latency, AI-driven noise suppression, and weak-network resilience — while keeping every existing LLM, STT, TTS, vision, and avatar plugin unchanged.

The integration supports both audio and video, making it suitable for voice agents, video agents, and multimodal scenarios — powering use cases such as gaming assistants, virtual avatars, sports coaching, and robotics. AI agents can join TRTC rooms and interact with participants in real-time through high-quality audio and video streams.

Tencent RTC operates a globally distributed real-time network with particularly strong performance across some markets in Asia where many global real-time stacks face connectivity and latency challenges. By integrating Tencent RTC, Vision Agents gives developers worldwide a reliable transport option for delivering low-latency, multimodal AI experiences to users in Asia. Developers can improve real-time communication performance by simply swapping the interface.

Wison Xie, Head of Product at Tencent RTC, said: “Vision Agents represents exactly where conversational AI is heading, beyond voice-only, into agents that can truly see, hear, and act in real time. By bringing Tencent RTC’s global real-time backbone to the Vision Agents framework, we are giving developers worldwide a turnkey path to ship multimodal agents that perform reliably from Silicon Valley to Shenzhen. This collaboration reinforces our commitment to powering the next generation of real-time AI experiences for enterprises and developers across global market.”

Neevash Ramdial, Director of Marketing and Vision Agents Lead, said, “Our goal with Vision Agents is to make real-time AI development faster, more flexible, and open, giving developers the freedom to choose the models, infrastructure, and plugins that work best for their applications. Developers building global conversational AI applications also need reliable real-time performance in every market, and Tencent RTC brings high-quality, low-latency connectivity across Asia to the Vision Agents ecosystem. We’re excited to work with Tencent RTC to help developers scale multimodal AI experiences worldwide while having the freedom to use whichever plugin or model best fits their app.”

About Tencent Cloud:
Tencent Cloud, one of the world’s leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation.

About Tencent RTC:
Tencent RTC provides real-time communication solutions, including audio/video calling, live streaming, and in-game voice. With enterprise-grade security, AI-powered enhancements, and a global network of over 3,200 nodes, Tencent RTC powers mission-critical communication for customers worldwide.

About Vision Agents:
Vision Agents is Stream’s open-source framework that helps developers quickly build real-time video AI applications. It works out of the box with most major LLM, speech-to-text, text-to-speech, avatar, and infrastructure providers, so teams can go from idea to production in just a few lines of code, building everything from real-time sports coaches to rich, context-aware avatars.

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SOURCE Tencent Cloud