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University of Phoenix Releases 2026 C-Suite AI Impact Report on Scaling AI for Business Value

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New research finds most organizations have adopted AI, but few are transforming workflows as leaders focus on skills, trust and measurable impact

PHOENIX, June 8, 2026 /PRNewswire/ — University of Phoenix today released The C-Suite AI Impact Report: Getting Value from AI, new research examining how organizations are working to turn artificial intelligence investments into measurable business outcomes. Based on a survey of 150 C-Suite leaders across North America conducted in collaboration with Jeanne Meister, a future of work strategist and HR consultant, the report finds a growing gap between AI adoption and enterprise-wide transformation.

Key findings from the 2026 C-Suite AI Impact Report

63% of C-Suite leaders have deployed at least one AI use case, but fewer than one-third are using AI to transform work processes and workflows56% predict AI will become a proactive human capital tool by the end of 202690% of C-Suite leaders identify learning and development as the top use case for AI in HRNearly 60% report adopting a skills-based workforce model, though ownership remains fragmented75% say HR and IT are unlikely to merge but will partner more closelyMore than six in ten cite productivity and competitive advantage as top benefits, while employee fear and distrust remain the leading barriersLeaders identify critical thinking and role modeling AI literacy as essential capabilities for scaling AI

“The next phase of AI adoption is not about experimentation; it is about execution,” said Meister. “Our research shows that leaders are increasingly focused on translating AI investments into measurable value by embedding AI into workflow design, skills development, and day-to-day decision making. Organizations that align AI with a clear skills strategy and model its use at the leadership level will be better positioned to scale impact across the enterprise.”

AI adoption trends show gap between deployment and workforce transformation

The findings underscore a gap between adoption and transformation, as many organizations continue to pilot AI without fully integrating it into core business processes. Leaders are prioritizing how AI connects to workflow design and measurable outcomes as they move from isolated use cases to enterprise-wide scaling.

Skills-based workforce strategies and HR IT collaboration shape AI scaling

Organizations are increasingly adopting a skills-based approach to workforce strategy. Nearly 60% of C-Suite leaders report moving in this direction, although responsibility for skills initiatives remains fragmented across functions, including HR, IT, and business leadership. The report also finds that most leaders do not expect HR and IT to merge, but view closer collaboration between the two functions as critical to aligning workforce strategy with AI investments.

“C-Suite leaders are recognizing that implementing new technology in a vacuum does not create value,” said Jay Titus, vice president of the Workforce Solutions Group at University of Phoenix. “To best leverage and scale AI successfully, organizations must focus on how work gets done, including how teams build skills, collaborate across functions, and address employee concerns. Trust, leadership behavior, and pointing to clear use cases are just as important as the technology itself.”

Human factors including trust and AI literacy influence adoption

The research underscores the importance of addressing the human side of AI adoption. While leaders cite productivity and competitive advantage as key benefits, employee fear and distrust remain the top barriers to broader use. The report also identifies an “AI hopefulness gap,” with younger leaders expressing lower levels of optimism about AI’s impact compared to older generations.

To address these challenges, leaders are prioritizing AI literacy as a core workforce capability, but the report notes that to clarify expectations for workers, organizations must also define what AI literacy means by job role. AI literacy is increasingly viewed as a baseline skill, and leaders emphasize the importance of role modeling AI use to drive adoption and embed AI into everyday work.

The report includes recommendations for organizations to move beyond isolated AI pilots and develop integrated strategies that connect skills, workflow redesign, and measurable business outcomes.

Learn more and read the full report here.

About University of Phoenix

University of Phoenix is Built for Real Life. 50 Years Strong. The University innovates to help working adults enhance their careers and develop skills in a rapidly changing world through flexible online learning, relevant courses, academic AI pillars, and skills-mapped curriculum for associate, bachelor’s and master’s degree programs. Active students and alumni have access to Career Services for Life® resources including career guidance and tools. For more information, visit phoenix.edu.

 

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Connexus Introduces ‘ConnexUS’: Redefining Business Travel Management with High-Touch Human Expertise

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HONG KONG, Oct. 29, 2026 /PRNewswire/ — Connexus, a leading travel management company and subsidiary of CSTS Enterprises, today announced the official launch of ConnexUS, a human-driven service model built to deliver high-touch, personalised advisory and support for corporate travellers and travel managers across the Asia-Pacific region.

While automated tools and self-booking portals handle basic reservations quickly, business travel management still requires experienced human judgment for complex itineraries, sudden disruptions, and high-stakes executive requirements. ConnexUS fills this gap by pairing digital tools with dedicated travel specialists who provide proactive, tailored support at every step of the journey.

“Digital platforms offer speed for routine bookings, but true confidence in business travel comes from human accountability and real-world experience,” said Simon Hague, Managing Director at Connexus. “With ConnexUS, we are putting our specialists front and center, ensuring clients receive dedicated support, strategic guidance, and fast crisis resolution whenever challenges arise.”

Key Features of ConnexUS Include:

Dedicated Travel Consultants: Accounts are assigned to experienced advisors who know company policies, executive travel preferences, and specific routing requirements inside out.In-House 24/7 Duty of Care: Immediate, round-the-clock support managed directly by our internal team to handle flight cancellations, severe weather impacts, or unexpected travel emergencies in real time.Complex Itineraries & MICE Support: Specialised coordination for multi-stop corporate trips, VIP itineraries, and large-scale meetings, incentives, conferences, and exhibitions.Integrated Hybrid Service: Direct alignment between the Connex digital platforms and ConnexUS advisors, allowing travel managers to automate simple tasks while maintaining immediate access to expert human support.

ConnexUS is now available to all corporate clients across the region. To learn more or request a consultation, visit www.connexustravel.com or reach out to the Connexus team at sales@connexustravel.com.

About Connexus

Connexus is an award-winning travel management company and wholly-owned subsidiary of CSTS Enterprises. Founded in 1948 as Swire Travel, the company is Hong Kong’s first registered travel agency and has over 78 years of trusted heritage, delivering seamless, tech-enabled solutions combining personalised 24/7 support with advanced digital capabilities.

Connexus offers a comprehensive suite of travel management services spanning corporate travel, MICE (Meetings, Incentives, Conventions, and Exhibitions), and luxury leisure travel.

For more information, visit us at www.connexustravel.com or follow us on LinkedIn.

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Constellation Research Announces Winners of the 16th Annual SuperNova Awards

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Global Teams Recognized for Innovative Digital Initiatives and Measurable Business Impact

CUPERTINO, Calif., Oct. 28, 2026 /PRNewswire/ — Constellation Research today announced the winners of its 16th annual SuperNova Awards, recognizing teams that are driving innovation, tackling complex business challenges, and delivering measurable impact through technology and digital transformation. The 2026 winners were revealed during Connected Enterprise, Constellation Research’s flagship executive conference, on October 28.

“SuperNova winners represent the teams turning innovation into meaningful business outcomes,” said R “Ray” Wang, CEO and founder of Constellation Research. “What stands out about this year’s winners is their ability to move beyond experimentation and put emerging technologies to work against real business challenges. These teams are creating tangible impact today while helping define what’s next for the AI Age.”

As organizations navigate rapid advances in artificial intelligence and emerging technologies, business leaders are under increasing pressure to turn innovation into measurable results. The 2026 SuperNova Award winners demonstrate how organizations are responding to that challenge across data, cybersecurity, employee experience, human capital management, marketing and sales, customer experience, and technology modernization. Their initiatives highlight the creativity, leadership, and execution required to translate technology investments into meaningful business outcomes.

2026 SuperNova Award Winners

Data to Decisions
Thrive Learning

Digital Safety, Governance, Privacy & Cybersecurity
Picarro, Inc.

Future of Work: Employee Experience
Team Air Distributing

Future of Work: Human Capital Management
ecosio

Marketing & Sales Effectiveness
Lumen Technologies

Next-Generation Customer Experience
The Dufresne Group and Jaguar Land Rover

Tech Optimization & Modernization
ABB Ltd

The 2026 winners were selected through a combination of expert evaluation by a distinguished panel of analysts, influencers, media, and industry leaders, along with input from public polling.

For more information on the 2026 SuperNova Awards and this year’s winners, visit https://www.constellationr.com/communities/supernova-awards-2026.

ABOUT CONSTELLATION RESEARCH

Constellation Research is a technology research and advisory firm providing strategic insights and practical guidance to business leaders navigating technology and innovation. Our analysts bring deep industry expertise and practitioner experience to help organizations make informed decisions, identify emerging opportunities, and navigate complex business and technology challenges. Constellation serves business leaders through research, advisory services, executive communities, events, and thought leadership spanning emerging technologies, business transformation, artificial intelligence, customer experience, innovation, and the future of work. Constellation also produces DisrupTV, a weekly show hosted by founder R “Ray” Wang and Vala Afshar featuring conversations with influential technology and business leaders.

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Tata Communications to Build India’s AI Super Highway

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Planned USD 400 – 450 million investment to create 10,000 km of AI-ready connectivity infrastructure linking India’s key data center and AI hubs

NEW DELHI, Oct. 29, 2026 /PRNewswire/ — Tata Communications, a leading global communications technology player, today announced strategic investments of close to USD 450 million to build an AI super highway in India – a high-speed, low-latency network fabric connecting India’s key AI data-centre corridors. The company will build around 10,000 kilometers of the new long-haul fiber across India, creating one of the country’s largest AI-ready connectivity network. Integrated with Tata Communications’ global network backbone, the AI super highway will provide customers with a seamless, end-to-end connectivity fabric, supporting the performance, resilience and scale required for next-generation AI workloads.

India’s data centre industry is poised for significant growth in the near future, driven by accelerating cloud adoption, AI deployment, increasing data localisation requirements, and growing enterprise demand for resilient, high-capacity digital infrastructure. As data centre capacity expands rapidly across the country, connectivity is becoming as critical as compute power and energy availability in enabling the next generation of digital services.

Rupesh Chokshi, Chief Product and Technology Officer, Executive Vice President & Global Business Head – Network Services, Tata Communications, said, “The AI economy needs more than compute. It needs a network built for speed, scale and resilience. Tata Communications has long played a foundational role in enabling India’s digital economy, and our AI Network Fabric builds on that legacy. Our AI Network Fabric will give our global customers the ultra-low-latency, high-capacity and resilient connectivity they need to scale AI with confidence. By connecting India’s AI and data center hubs to the world, we are enabling our customers to grow and helping fuel India’s next chapter of economic growth.”

The investment aims to strengthen India’s emergence as a global AI and cloud connectivity gateway, intending to meet the unprecedented demand from hyperscale and neocloud providers, AI workloads, digital-native businesses, Global Capability Centres (GCCs), enterprises and emerging cloud platforms. It will enable global hyperscalers, digital platforms and multinational enterprises to scale their operations in India with confidence as the country enters its next phase of digital transformation.

The first phase of the program will focus on the Mumbai-Pune-Hyderabad-Chennai corridor, one of India’s most important AI and hyperscale growth routes. Subsequent phases will expand connectivity into emerging East Coast and Western India data centre ecosystems, including Vizag, Bhubaneswar, Jamnagar, GIFT City and other strategic locations. By linking the key AI corridors and data centre clusters with international cable landing stations, Tata Communications will enable seamless connectivity between India and major global AI hubs across, positioning India as a strategic gateway in the global digital infrastructure landscape.

In parallel, Tata Communications will continue to support existing enterprise and data centre connectivity requirements by scaling its current National Long Distance and metro network footprint, ensuring continued support for current growth while building capacity for future demand.

 

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