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APAC healthcare systems face growing strain as rising patient expectations collide with stretched clinical workforce – Bain & Company survey

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95% of consumers want a single touchpoint to manage their healthcare84% of consumers expect greater convenience from healthcare systemThree in four consumers comfortable with AI-enabled healthcare appsOne in five doctors actively considering leaving their current employer due to burnout

SINGAPORE, June 17, 2026 /PRNewswire/ — Asia-Pacific healthcare systems are facing growing strain as rising patient expectations collide with a stretched clinical workforce, accelerating the shift toward new care models and AI-enabled support, according to Bain & Company’s 2026 Asia-Pacific Front Line of Healthcare Report.

The report, based on surveys of 6,300 consumers across nine Asia-Pacific markets and 600 doctors in the region, reveals widening tensions across the healthcare system: Consumer expectations are rising faster than experience can keep up, clinicians are ready to walk away from overburdened systems, and AI capabilities are outpacing organizational readiness.

Consumers across Asia-Pacific are increasingly taking a proactive role in managing their health while expecting more convenience, responsiveness and coordination from the healthcare system. Today, 84% of consumers expect greater convenience from the healthcare system, while 71% expect doctors to be more responsive through channels such as phone, WhatsApp or email. Three out of five consumers now also schedule regular checkups and screenings, compared to 47% in 2023.

Additionally, consumers are increasingly seeking care beyond traditional hospital settings. On average, 57% of consumers report receiving care in at least one alternative setting, including telehealth, urgent care clinics, walk-in clinics, home-based care and ambulatory surgery centers. The consumer response to growing fragmentation is also becoming clearer, with 95% of respondents saying they want a single touchpoint to manage their healthcare, up from 70% in 2019.

“The region’s healthcare systems are approaching an inflection point where rising demand, workforce scarcity and fragmented care delivery models are converging at the same time,” said Vikram Kapur, head of Bain & Company’s Global Healthcare & Life Sciences practice. “The challenge now is not simply expanding access, but fundamentally redesigning how care is coordinated, delivered and experienced.”

Clinician strain is also intensifying across the region. One in five doctors report actively considering leaving their current employer, driven primarily by excessive workload, lack of recognition and burnout. Around one in three doctors also report significant waste and inefficiency in their daily work, including excessive forms and paperwork, low-value repetitive tasks and delays caused by fragmented workflows and coordination gaps.

AI-enabled care is gaining ground across Asia-Pacific and is showing potential for easing some pressures in healthcare, particularly for use cases that support clinicians and improve efficiency. Doctors, surveyed by Bain, identify reducing administrative burden and workload as the most significant potential benefits of AI adoption. Nearly three in four Asia-Pacific consumers report feeling comfortable with at least one AI-enabled healthcare application.

However, the report also highlights that the human relationship within care delivery remains highly valued. In-person appointments continue to be the preferred channel for non-acute symptoms, and both consumers and doctors view telehealth as a complement to, rather than a substitute for, in-person care. Approximately one in three doctors also report that their organizations are not prepared to deploy AI at scale, citing unclear strategy, limited training and insufficient clinician involvement as key barriers.

“Consumers and clinicians are increasingly open to AI-enabled support, but technology alone will not resolve the structural pressures facing healthcare systems,” added Kapur. “The organizations best positioned to lead will be those that combine AI-enabled transformation with stronger care coordination and deeper clinician engagement.”

The report identifies five strategic opportunities for healthcare stakeholders across the region:

Become a trusted coordination point for your customers: Own the patient relationship end-to -end across settings and channels.Redesign care journeys around the moments that matter most: Recognize the economic value of customer experience and put it at the heart of strategy.Implement the principles of value-based care models: Build the operational foundations to capture value as payment models shift from volume to outcomes.Treat AI as a business transformation: Embed AI deeply into core operating models and redesign workflows, rather than layering it onto broken processes.Increase clinician engagement: Deliver a better clinician experience and equip the clinical workforce to lead the transformation ahead.

The 2026 Asia-Pacific Front Line of Healthcare Report surveyed consumers in Australia, Mainland China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore and Vietnam, as well as doctors in Australia and the Philippines.

Media contacts:
Ann Lee (Singapore) — ann.lee@bain.com
Rachel Ng (Kuala Lumpur) — rachel.ng@bain.com
Gary Duncan (London) — gary.duncan@bain.com
Dan Pinkney (Boston) — dan.pinkney@bain.com 

About Bain & Company

Bain & Company works with leaders worldwide to solve their toughest challenges and deliver enduring results. Since 1973, we’ve partnered with clients, including private equity and portfolio companies, to build the capabilities they need to stay ahead of change and help them redefine their industries. We measure our success by our clients’ success, and we proudly hold the highest levels of client advocacy in our field.

Bain is consistently recognized globally as one of the best places to work. We operate as one global team, uniting strategists, industry and functional experts, technologists, and advisors with a vibrant ecosystem of technology partners.

Notes to Editors

Bain & Company was founded in 1973 and today has 19,000 employees across 67 cities in 40 countries. We have worked with more than two-thirds of the Global 500 and more than 9,000 companies worldwide. Bain has pledged to deliver $2 billion in pro bono consulting to nonprofit, public-sector and charitable organizations by 2035. The firm is consistently recognized as a Leader in major analyst rankings across multiple areas, including digital business, innovation, strategy, experience design, customer experience, and carbon-zero transformation.

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tonies® and BBC Studios bring Bluey to the Toniebox, expanding family storytelling through immersive audio play

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Family-favorite Bluey joins tonies’ leading interactive audio platform for childrenBluey stories, interactive Tonieplay experiences, and exclusive products will come to families around the world

PALO ALTO, Calif., June 17, 2026 /PRNewswire/ — tonies SE (“tonies”), the globally leading interactive audio platform for children, announces a partnership with BBC Studios to bring Bluey to the Toniebox for the first time. The collaboration expands one of the world’s most beloved TV series into immersive, audio-first experiences for kids and their families.

Available for pre-order in the U.S. today, June 17, on tonies.com and target.com, the partnership will introduce a range of Bluey experiences designed to inspire play, storytelling and shared family moments, including Classic Tonies, interactive Tonieplay adventures, and themed accessories inspired by the globally celebrated series.

Bluey joins the tonies family at a time of accelerating global growth, with more than 12 million Tonieboxes already sold worldwide. For families, the partnership brings another opportunity to experience Bluey beyond the screen. For tonies, it reinforces the company’s position as the destination for premium children’s storytelling and one of the world’s leading platforms for family entertainment and play.

Tobias Wann, CEO of tonies, says: “At tonies, we’re listening to our audience and responding to what excites them. Few brands capture family connection and playful storytelling quite like Bluey. For years, families around the world have asked for Bluey on the Toniebox, and we are incredibly proud to bring this beloved world to life in a way that feels uniquely tonies. This partnership is another powerful example of why many of the world’s leading family brands trust tonies to thoughtfully extend the stories fans already love.”

Suzy Raia, EVP Global Consumer Products at BBC Studios, adds: “Bluey has always encouraged children to jump into play, and tonies brings that spirit to life in a truly special way. We are especially excited by Tonieplay and how it invites families to actively take part in the stories they love. Together, we’re thoughtfully expanding the Bluey universe through immersive storytelling and play in ways that feel authentic, playful, and true to the heart of the brand.”

Rolling out across North America, DACH, the UK, France, Australia and New Zealand from June through October, the launch introduces families to an exclusive Bluey Tonieplay experience, developed in-house by tonies’ studio and adapted directly from fan-favourite moments from the series. Designed as immersive audio-first play, the experience invites children to step into Bluey’s world through interactive storytelling, playful challenges and adventures, and has been developed in close collaboration with BBC Studios to preserve the heart of Bluey while introducing a new way to engage with its characters and stories through hands-on play.

In addition, three Classic Tonies figurines including Bluey, Bingo, and Muffin will debut in North America, DACH, the UK, France and New Zealand. Themed accessories, including Bluey Listen and Play bags and a Bluey Toniebox 2 sleeve will be available across all markets.

Ginny McCormick, CXO of tonies, adds: “At tonies, we’ve spent more than a decade building expertise in how children naturally listen, imagine and play. That means every experience starts ears-first and every creative choice begins with protecting what families already love about a brand. With Bluey, we’re especially excited to pair that philosophy with our original Tonieplay innovation, creating experiences that help children actively step into a world they already know by heart”.

Since its debut in Australia in 2018, Bluey has built a global fanbase and become one of the world’s most-watched animated TV series. Known for its heartwarming storytelling, humour, and celebration of play and family life, the show has grown into a cultural phenomenon. Its success has been widely recognised across the industry, earning accolades from a BAFTA to multiple Emmy Awards, as well as the 2026 Toy of the Year Award for “License of the Year” for the second consecutive year.

Pre-order is live now at https://us.tonies.com/collections/bluey-collection & www.target.com.

About tonies

tonies® is the globally leading interactive audio platform for children redefining how children aged 1 to 9+ play, learn, and grow independently without screens. Since its founding in Germany in 2014, around 12.2 million Tonieboxes and over 165 million Tonies have been sold worldwide.

On average, children engage with tonies for ~280 minutes per week, making it a trusted everyday companion that brings the joy and magic of interactive audio entertainment and education into family life worldwide.

The intuitive and award-winning system – centered around Toniebox 2 – offers a portfolio of around 1,500 Tonies figurines and about 20 Tonieplay games and more than 3,500 digital titles via mytonies (library and app) – ranging from tonies Originals® to licensed content from around 350 partners including Disney, Warner Bros., NBC Universal, Mattel, Marvel, Paramount, Hasbro, Universal, Sony Music.

tonies is rapidly expanding its platform globally. Besides DACH, central growth regions include tonies’ largest market, North America, the United Kingdom and Ireland, France, Australia and New Zealand, with Tonieboxes now active in over 100 countries. tonies employs more than 630 people, achieved EUR 630 million in group revenue in fiscal year 2025 (+31% yoy), and is listed in the SDAX segment of Frankfurt Stock Exchange (tonies SE).

About Bluey

The series follows Bluey, a loveable, inexhaustible, blue heeler dog who lives with her Mum, Dad and her little sister, Bingo. Bluey uses her limitless energy to play games that unfold in unpredictable and hilarious ways, bringing her family and the whole neighbourhood into her world of fun.

Bluey is produced by Ludo Studio for ABC KIDS (Australia) and co-commissioned by ABC Children’s and BBC Studios Kids & Family. Financed in association with Screen Australia, Bluey is proudly 100% created, written, animated, and post produced in Brisbane Queensland, Australia, with funding from the Queensland Government through Screen Queensland and the Australian Government.

In Australia, the show is broadcast on ABC. The series airs and streams to U.S. and global audiences (outside of Australia, New Zealand, and China) across Disney Channel, Disney Jr., and Disney+ through a global broadcasting deal between BBC Studios and Disney Branded Television.

Bluey | Website | Facebook | Instagram | TikTok | YouTube 

About Ludo Studio

Ludo Studio is a BAFTA, multi-Emmy®, Logie and Peabody award-winning Australian studio and one of TIME’s Most Influential Companies of 2024, that creates and produces original scripted drama, animation and digital stories that are authored by incredible local talent, distributed globally and loved by audiences everywhere.

ludostudio.com.au

About BBC Studios Brands & Licensing

The BBC Studios Brands & Licensing division is the driving force in extending BBC Studios IP through innovative brand extensions, fostering deep fan engagement worldwide. Partnering our iconic brands – including Doctor Who and Bluey – with the world’s biggest brands, promoters, and publishers, ignites the imagination of fans and creates memorable brand-fame moments. Our diverse portfolio spans consumer products, live entertainment, gaming, and publishing, while BBC Studios Digital drives over 1 billion views per month, offering advertising and branded content opportunities. Supported by award-winning teams, we focus on finding visionary opportunities to enhance global brand impact and digital growth.

BBC Studios | Website | Press Office | X | LinkedIn | Instagram 

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Avalara CRUSH Europe 2026 Brings Tax and Compliance Leaders Together for the Agentic AI Era

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Customers and partners invited to register and hear directly from leaders transforming tax and compliance with AI

LONDON, June 17, 2026 /PRNewswire/ — Avalara, Inc., the agentic AI leader in global tax and compliance, today announced that registration is open for Avalara CRUSH Europe 2026, the company’s premier customer and partner event. Taking place on 8 October 2026 at The Dorchester in London, CRUSH Europe will bring together tax, finance, accounting, e-commerce, and technology leaders to explore how agentic AI is transforming tax and compliance.

Registration is now open at events.avalara.com/event/Europe/Home.

“Compliance leaders across Europe are being asked to navigate unprecedented regulatory change while finding new ways to drive efficiency and growth,” said Danny Fields, Chief Technology and Customer Operations Officer at Avalara. “CRUSH Europe is an opportunity for customers and partners to learn from industry experts, connect with peers, and see firsthand how agentic AI is transforming tax and compliance from a manual business burden into a strategic, automated advantage.”

Attendees can expect a curated agenda that includes:

Visionary keynotes and roundtables on agentic AI and the future of global tax and complianceLive product demonstrations showcasing Avalara’s most advanced technology, including Avi, Avalara’s AI tax and compliance agent, with capabilities spanning e-invoicing, tariff classification, exemption certificate management, and real-time tax code predictionFireside chats and customer stories featuring real-world perspectives from businesses navigating today’s most complex compliance challengesNetworking opportunities to connect with peers, Avalara leaders, and partners shaping the future of the industry

Space is limited at CRUSH Europe 2026 and early registration is encouraged.

Event Details
Date: 8 October 2026
Location: The Dorchester, London, UK
Registration: events.avalara.com/event/Europe/Home 

About Avalara
Avalara is the agentic AI platform for global tax and compliance. For more than two decades, Avalara has built one of the most expansive libraries of tax content and integrations in the industry, processing more than 54 billion transactions annually and supporting millions of businesses worldwide. The company’s purpose-built AI agents automate end-to-end compliance with greater precision, from tax calculations and return filings to exemption certificate management and beyond. For more information, visit Avalara.com.

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Digital champions CEE 2026: Total valuation nears 128 billion USD as deeptech and relocations reshape the region

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WARSAW, June 17, 2026 /PRNewswire/ — The Digital Poland Foundation published the 5th edition of the Digital Champions CEE 2026 report. The ranking of the 100 most valuable technology companies in Central and Eastern Europe reveals a combined market capitalisation of USD 127.9 billion — a robust year-on-year growth of 9.36%. Yet the headline figure only tells part of the story: had all companies that have since relocated or been acquired remained in the ranking, the total value would likely exceed USD 170 billion. The fifth edition of the report maps not only how the region has grown, but also where its most valuable assets have gone — and why.

Top 100 tech companies valued at USD 127.9 billion — and the USD 170 billion reality behind them

At the end of 2025, the 100 largest technology companies in Central and Eastern Europe achieved a combined market capitalisation of USD 127.9 billion, narrowing the gap to the region’s 2021 peak and confirming the continued resilience of the regional digital economy. The strongest growth came from the region’s largest players — the so-called “Digital Phoenixes” valued above USD 1 billion — whose combined valuation increased by 14.58% year-on-year to USD 101.05 billion.

However, the report highlights that official data significantly understates the true scale of value created by the region’s innovators. Many leading firms originating from the CEE region — such as ElevenLabs, Grammarly, ICEYE, Rimac, and Avast — have relocated their headquarters to the United States or the United Kingdom to raise capital or have been acquired by multinational corporations, removing them from the ranking. According to the authors of the report, if these mature companies still met the geographic criteria of the index, the total value of the top 100 technology companies from the CEE region would already exceed USD 170 billion.

“When the inaugural Digital Champions CEE ranking was launched, the region was framed as a ‘Digital Phoenix’ — a symbol of ambitious transformation emerging from post-communist economies. Five editions later, the trajectory remains strong, but the narrative has evolved. Against a backdrop of intensified global headwinds, companies across Central and Eastern Europe have shifted from rapid acceleration to more disciplined, resilient growth. This maturation has sharpened strategic focus: for many organisations, it has unlocked new avenues for expansion and innovation; for others, it has introduced heightened competitive pressure and a more complex, unpredictable operating environment,” said Radzym Wójcik, Counsel at Baker McKenzie.

Poland leads while the Baltics dominate by intensity

Poland remains the region’s largest technology ecosystem in absolute terms, accounting for USD 47.39 billion — or 37.05% — of the total regional value, with 42 companies in the Top 100 ranking. It is also the only market showing strength across all company maturity levels, from emerging scaleups to multi-billion-dollar champions.

The Baltic states, however, continue to outperform the region when measured by capitalisation intensity per capita. Estonia achieved the highest score in the ranking, significantly ahead of all other countries, while Lithuania recorded a 123.97% increase in total capitalisation since 2021. Latvia emerged as the fastest climber by intensity growth over the five-year period.

Together, Poland, Estonia, Lithuania, and Czechia now account for nearly 78% of the region’s total technology value. Croatia delivered the strongest long-term growth in percentage terms, with ecosystem value increasing by 170.7% since 2021, while Bulgaria nearly doubled its market capitalisation over the same period.

Deeptech and defence-related innovation reshape the ecosystem

While e-commerce and marketplace platforms remain the region’s largest value category, accounting for more than 36% of total capitalisation, the report identifies a major structural shift toward deeptech, space technology, healthtech, and dual-use innovation.

The “other” category — which includes deeptech and space tech companies — recorded the strongest year-on-year growth in the entire ranking, surging 87.59%. New high-value entrants such as EnduroSat and Creotech Instruments reflect increasing investor appetite for companies addressing defence, logistics, infrastructure, and strategic resilience.

“The composition of the ranking is also evolving. E-commerce, SaaS and fintech remain the backbone of CEE’s digital economy, but the list now points to a broader and more strategic technology base: robotics, space and Earth observation, cybersecurity, AI-native software, digital health, sovereign cloud and other infrastructure-oriented businesses. This shift shows that CEE is moving beyond consumer platforms and software scale-ups toward technologies directly linked to Europe’s productivity, security, resilience and digital sovereignty,” said Wojciech Świercz, Partner at Arthur D. Little.

Record VC exits confirm ecosystem maturity

The report also documents record levels of venture capital-backed exits across the region. Following 82 exits in 2024 — the highest number ever recorded — the ecosystem sustained momentum with 81 exits in 2025.

This marks a dramatic increase compared with just 31 exits in 2015 and confirms that Central and Eastern Europe has evolved from an emerging startup market into a mature ecosystem capable of producing a consistent pipeline of acquisition-ready and IPO-ready companies.

Venture capital investment across the region reached EUR 2.71 billion in 2025. However, the report notes that this figure includes approximately EUR 730 million in funding rounds raised by companies that had already relocated their headquarters outside the region. Those excluded rounds included major transactions involving ElevenLabs, ICEYE, Tachyum, and MaintainX.

The relocation dilemma: nearly half of CEE value has left the region

One of the report’s central conclusions concerns the increasing relocation of the region’s most successful technology companies to the United States and the United Kingdom.

According to data cited in the report, 48% of CEE scaleups have moved their headquarters abroad, primarily to access larger pools of growth capital. The United States attracts 56% of relocating companies, while the United Kingdom alone accounts for nearly one-quarter of all relocations. The report warns that this trend presents a broader strategic challenge for Europe’s competitiveness.

“Europe is increasingly being reduced to a highly skilled research and development layer for the American technology sector. Ideas are incubated locally, products are built locally, but the companies are ultimately financed, scaled, and frequently acquired by US capital,” said Piotr Mieczkowski, Managing director at Digital Poland Foundation.

Ukraine represents the most acute example of this dynamic. While the number of Ukrainian companies formally included in the ranking has declined sharply since 2021, many continue to maintain engineering and R&D operations within Ukraine despite relocating corporate headquarters abroad to secure international financing and ensure business continuity.

A new generation of CEE champions emerging

The report also reveals accelerating generational change within the regional ecosystem. Companies founded between 2017 and 2021 recorded the fastest valuation growth of any cohort, increasing their collective value by 189.09% since the first edition of the ranking.

At the same time, a core group of 49 companies has remained in the Top 100 throughout all five editions of the report, demonstrating the growing stability and resilience of the region’s leading technology players.

“Innovation today is the foundation of competitiveness, resilience and technological sovereignty for Poland and Europe. This is why BGK actively engages in building the innovation financing ecosystem through the Innovate Poland initiative, including the Future Tech Poland fund, as well as through the BGK Vinci investment fund. We also invest directly in funds supporting modern technological infrastructure. The Digital Champions CEE 2026 report demonstrates that our region possesses the talent, ambition and entrepreneurial strength which — with the right support — can translate into the growth of future European and global technology leaders,” said Jarosław Dąbrowski, Member of the Management Board at Bank Gospodarstwa Krajowego.

About the report

Digital Champions CEE 2026 is the fifth edition of the annual ranking of the 100 most valuable technology companies in Central and Eastern Europe. The report was first presented to the public at the Private Equity Insights Poland & CEE 2026 conference in Warsaw. The report covers both publicly listed and privately held companies across the broader CEE region, including the Baltic states and non-EU countries such as Serbia and Albania, while excluding Russia, Belarus, and Austria. The report is based on data from leading transaction monitoring platforms such as CB Insights, Crunchbase, Dealroom, PitchBook, Tracxn, PitchBook and Preqin, and is the result of collaboration with selected VC/PE funds and associations in the CEE region. The report is available to download free of charge from the Digital Poland foundation’s website. Arthur D. Little and Poland’s Bank Gospodarstwa Krajowego are strategic partners of the report; Baker McKenzie, MCI Capital and PFR Ventures are partners.

Photo – https://mma.prnewswire.com/media/2993269/Digital_Champions_CEE_Ranking.jpg
Logo – https://mma.prnewswire.com/media/2993268/5999426/Digital_Poland_Logo.jpg

Media contact:
Piotr Mieczkowski
Managing Director
Digital Poland Foundation
piotr.mieczkowski@digitalpoland.org
+48 605 132 645

 

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