Technology
EcoFlow New Product Launch Roundtable Forum Focuses on Self-Evolving Smart Energy
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2 months agoon
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From ‘User-Managed Energy’ to ‘Energy Serving Users’: Whither the Next-Generation HEMS?
MUNICH, June 25, 2026 /PRNewswire/ — In recent years, with the rapid adoption of residential photovoltaics, energy storage, electric vehicles (EVs), and dynamic electricity tariffs, home energy systems are undergoing a significant transformation from device management to energy orchestration. Concurrently, a new wave of Artificial Intelligence (AI) technologies, powered by Large Language Models (LLMs) and Agentic AI, is shaping the future of next-generation Home Energy Management Systems (HEMS).
On June 22, EcoFlow hosted a new product launch event in Munich, officially unveiling its next-generation smart home energy management system – OASIS 3.0. As the central pillar of EcoFlow’s intelligent energy ecosystem, OASIS evolved from the energy management capabilities of the EcoFlow App first released in 2020, before undergoing a systematic upgrade in 2023 to formally establish the OASIS system architecture. Powered by the EcoFlow App – the world’s NO. 1 smart home energy App with 3.4 million users, EcoFlow is shifting the industry focus from device connectivity to deeper user understanding. This marks a new era: moving from user-managed energy to energy that proactively serves the user.
Against this backdrop, EcoFlow concurrently hosted a roundtable forum during the launch event. Representatives from academia, industry, user communities, and corporate technology sectors were invited to discuss Towards a Truly Proactive and Self-Evolving Home Energy System. The forum explored core challenges in home energy management, new opportunities presented by Agentic AI technology, and the future development of smart home energy systems.
The forum’s distinguished panelists included Dr. Anurag Mohapatra, Group Leader at CoSES, Munich Institute of Integrated Materials, Energy and Process Engineering (MEP), Technical University of Munich (TUM); Thomas Haupt, Initiator and Project Manager of the HEMS-Finder research project; Felix Goldbach, a YouTuber, speaker, and podcaster, best known for his channel Money for Future; and Dr. Xiaoke Yang, EcoFlow’s AI Technology Lead. Their perspectives offered comprehensive insights into the evolution of next-generation HEMS.
HEMS: A Major Building Block of the Future Energy System
Before the panel discussion, Prof. Dr. rer. nat. Thomas Hamacher, Chair of Renewables and Sustainable Energy Systems and Director of the Munich Institute of Integrated Materials, Energy and Process Engineering (MEP) at the Technical University of Munich (TUM), delivered a keynote speech titled “HEMS: A Major Component in a Smarter and More Flexible Power Grid.” He noted that HEMS will become a major building block of future smart grids and power systems. As electricity becomes the central final energy carrier, economic competitiveness, sustainability, and resilience will be key priorities for the future energy system. Future power grids may be organized through a hierarchical structure of “Energy Cells”, ranging from individual devices and households to buildings and districts. Within this structure, HEMS will play an important role in coordinating active energy resources, providing flexibility, and enhancing system resilience. Looking ahead, the future power system could be simpler and more resilient than many expect, with the key challenge being to think simple and focus on real tasks.
From ‘Device Connection’ to ‘User Understanding’: The Real Challenges of HEMS
During the roundtable discussion, panelists highlighted the practical challenges still facing current home energy management systems.
Dr. Anurag Mohapatra noted that device integration and system interoperability remain widespread industry challenges. Despite claims of support for open protocols, compatibility issues between different devices and installation complexity continue to compromise user experience. He further emphasised that there is still a lack of industry benchmarks, making system comparison difficult and preventing clear technical baselines across vendors.
Thomas Haupt offered a market-centric view, noting that the primary concerns in the German home energy system market revolve around device communication capabilities, installation service infrastructure, and cross-system compatibility. He further added that it is often unclear what each system is actually designed to do, making it difficult to compare solutions and effectively transfer knowledge to installers, which in turn led to his initiative, the HEMS Finder project. For most users, a system’s stability, reliability, and ease of installation often outweigh its complex intelligent features.
Felix Goldbach, a content creator and user representative with a long-standing focus on home energy applications, shared observations from a user’s perspective. He emphasized that most users do not want to constantly monitor or adjust systems, and that AI can meaningfully help by keeping interaction simple and minimal.
From a technical standpoint, Dr. Xiaoke Yang observed that many HEMS still suffer from “functional silos”, where prediction, optimisation, and user interaction are fragmented. Furthermore, there is a significant gap between system operation and user understanding. Making system complexity transparent and comprehensible to users remains a major challenge.
From Rule Execution to User Understanding: HEMS Enters the Agentic AI Era
The rapid advancement of AI has frequently brought up discussions about the impact of LLMs and Agentic AI technology on the home energy sector.
Dr. Yang stated that over the past decade, HEMS has evolved from rule-driven to AI-prediction-driven stages. With the rapid advancement of LLMs and Agentic AI, home energy systems are poised to enter a new phase.
In this new phase, systems will no longer merely execute predefined logic and algorithms. Instead, they will comprehend user intentions and dynamically reconfigure functional units. For instance, users could simply express needs like “I’m travelling next week, please minimise electricity costs” or “We’re hosting a party this weekend, prioritise comfort.” The system would then automatically translate these into energy optimisation goals, intelligently coordinate generation, storage, charging, and household loads, and execute the resulting plan after user confirmation.
This “Agentic HEMS”, capable of self-evolving based on user needs, ensures that AI serves user decisions rather than making decisions for them.
This self-evolving approach is also designed to address some fundamental challenges facing modern home energy systems, including fragmented device ecosystems, dynamic and unpredictable external conditions, and diverse energy needs across households. Rather than following fixed optimisation strategies, the system continuously learns from user preferences, adapts to changing conditions, and intelligently coordinates energy assets across the home. Over time, it becomes increasingly personalised, resilient, and autonomous, helping users achieve their goals with less effort while always keeping them in control.
Dr. Anurag Mohapatra also suggested that it makes sense to apply AI in a data-native environment. At the same time, he stressed that fallback layers and engineering backups must be in place. The verifiability of system decisions must also be clearly demonstrated.
What Users Care About: Beyond the AI Label
How AI capabilities translate into tangible user experience was also a key point of discussion.
Anurag agreed that the most important systems are those users barely notice, operating reliably in the background. He further noted that In Germany, where grid reliability is already high, HEMS must integrate into infrastructure-level expectations, becoming invisible background intelligence rather than a constantly visible tool.
Thomas Haupt further elaborated, suggesting that the ideal future home energy system might be the one that requires as little user input as possible. He added that AI-driven HEMS can bring benefits to end users.
Felix Goldbach engaged the audience by asking how many installers are already selling equipment bundled with a HEMS. He noted that, driven by the rise of dynamic tariffs, HEMS is rapidly becoming a standard feature rather than a niche offering.
Dr. Xiaoke Yang concurred, stating that the key to next-generation HEMS lies in AI truly understanding users, making complex decisions effectively, and returning every critical decision-making power to the user. This involves a technical pathway where users set goals, AI develops plans, users confirm, and the system executes. He emphasised that continuous learning and optimisation should ultimately aim to alleviate the user’s energy management burden. Beyond operational efficiency, data security is another critical requirement: all user data must remain user-owned, locally operable and controllable, and protected through robust security mechanisms. Together, these principles define an “AI you control”.
From Smart Systems to Open Ecosystems: Next-Generation HEMS Needs Common Standards
Achieving worry-free and user-friendly energy management requires more than just AI capabilities. Fundamental functionalities like device interconnection, energy service access, and grid coordination still necessitate unified, open industry standards.
As previously noted by Dr. Anurag Mohapatra and Thomas Haupt, a core challenge lies in communication interfaces and device interoperability. While intelligent capabilities are crucial for HEMS, their value can only be fully realised within a unified, open, and sustainable ecosystem.
Dr. Xiaoke Yang stated that as home energy systems progressively move towards an AI Agent-driven era, technical innovation from a single company alone cannot resolve industry coordination issues. To foster long-term healthy industry development, EcoFlow has received official approval for an LF Energy project and plans to collaborate with industry partners to co-create next-generation HEMS benchmark scenarios. The goal is to address long-standing industry pain points such as device interconnection, data interoperability, and transparency in system validation scenarios by promoting an benchmarking platform. He concluded that future home energy systems should not be closed silos. Instead, they should be built upon open ecosystems and unified standards. Also with the increasing number and diversity of flexible resources, HEMS plays an increasingly important role in providing flexibility and enhancing the resilience of larger power grids. Only when devices, energy service providers, and grid systems can coordinate efficiently can the full value of smart energy management be unleashed.
Future HEMS will gradually evolve from energy scheduling tools into intelligent energy agents capable of understanding user needs, proactively formulating strategies, and continuously optimising their own capabilities within open ecosystems and unified standards. As an important pioneer of this transformation, EcoFlow is advancing this vision through OASIS 3.0, driving home energy management toward a smarter, more efficient, and more sustainable future.
ABOUT ECOFLOW
EcoFlow is a global pioneer in eco-friendly energy solutions, driving the transition toward smarter, cleaner and more independent power. Founded in 2017, EcoFlow is No. 1 in smart home energy storage solutions, empowering millions of users to take control of their energy at home and beyond. With operational headquarters in Seattle, Düsseldorf, Irvine, Tokyo and Birmingham, and a business and data centre in Singapore, EcoFlow operates as a global ecosystem spanning research, operations, and manufacturing. Its innovative technologies serve over 6 million users across 140 markets and redefine how the world takes control of its energy. https://www.ecoflow.com/eu
View original content:https://www.prnewswire.co.uk/news-releases/ecoflow-new-product-launch-roundtable-forum-focuses-on-self-evolving-smart-energy-302810684.html
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Technology
AIA Australia, Long Service Corporation, New Zealand Police and RMBL Investments Named 2026 Appian APJ Innovation Award Winners
Published
13 minutes agoon
September 7, 2026By
Four organisations recognised for transforming mission-critical operations through process and AI
SYDNEY, Sept. 7, 2026 /PRNewswire/ — Appian [Nasdaq: APPN] today announced AIA Australia, Long Service Corporation New South Wales (NSW), New Zealand Police and RMBL Investments as the winners of its 2026 Asia Pacific and Japan Innovation Awards. The Innovation Awards celebrate customers driving AI automation and process transformation with measurable results on the Appian Platform.
The entrants span financial services, government, public safety, land administration and worker entitlements. The four Australian and New Zealand organisations were recognised for leveraging the Appian Platform to accelerate insurance claims, administer portable long service leave at scale, transform non-emergency police case management, and support the growth of investment and lending operations. They demonstrate how organisations can redesign complex processes, connect fragmented data and apply AI to deliver measurable improvements for employees, customers and communities.
“Real innovation earns its place in an organisation by making critical work faster, simpler and more accountable,” said Charlie Hutchinson, SVP Asia Pacific and Japan at Appian. “This year’s winners have moved beyond incremental improvements to redesign the processes at the heart of their operations. They demonstrate the measurable impact that process and AI can deliver when applied to work that really matters.”
The 2026 Appian APJ Innovation Award winners are:
AIA Australia, a leading life and health insurer that protects the lives of more than 3 million Australians, is transforming claims management through a digital-first approach that makes the claims experience simpler, more transparent and easier to navigate.
Leveraging the Appian platform, AIA has created a connected ecosystem that streamlines interactions between customers, fund partners and claims teams, enabling greater efficiency and more personalised support for its customers when they need it most.
By innovating across the end-to-end claims journey, AIA is strengthening its ability to deliver timely assistance at critical moments while establishing a foundation for ongoing innovation and future growth.
Long Service Corporation (LSC) NSW
Long Service Corporation, working with Deloitte, built a digital application on Appian to administer the NSW Community Services Industry portable long service leave scheme.
The application connects workers, employers and Long Service Corporation through dedicated digital portals supporting registration, identity verification, worker nominations, service returns, payments and notifications. By bringing these functions together in one platform, the application enables Long Service Corporation to administer the scheme more efficiently and at scale. Since its launch in April 2026, more than 2,200 employers have submitted over 8,800 service returns and more than 220,000 workers have been nominated into the scheme. The platform has also processed more than $110 million in levy payments to fund workers’ portable long service leave entitlements.
New Zealand Police built a nationwide case management system on Appian for its 105 non-emergency service, replacing separate regional processes previously managed through Microsoft Outlook and shared folders.
The Appian Platform centralises incoming emails and case information, applies 35,000 assignment rules and intelligently directs cases according to factors including offence type and location. The solution has reduced case processing time from up to two weeks to four hours, cut backlogs from approximately 4,000 cases to fewer than 50 during most shifts and saved 18,000 hours annually in email management. It has also enabled the equivalent of at least 10 full-time employees to move from administrative triage into higher-value frontline support.
RMBL Investments, working with Persistent, has used the Appian Platform to connect its investor, borrower, introducer and employee operations.
The Appian environment spans customer self-service, investment and loan applications, portfolio management, servicing, communications, IT service management, document generation and AI-enabled processes. It now supports more than 5,000 clients and approximately A$3 billion in funds under management. The multi-year transformation has helped streamline operations, with efficiency improvements of up to 72% in some areas, giving RMBL greater capacity to grow without manual effort increasing at the same pace.
About Appian
Appian provides AI automation for the most important business processes at the world’s largest organisations.
On the Appian platform, customers build AI-powered processes that accelerate work, reduce cost, and manage risk. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X.
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SOURCE Appian
Technology
WEPSEA 2026 Concludes, Highlighting Southeast Asia’s Transition Towards Smarter and More Sustainable Packaging
Published
13 minutes agoon
September 7, 2026By
SHANGHAI, Sept. 6, 2026 /PRNewswire/ — WEPSEA 2026 concluded successfully after three days of exhibitions, conferences, business forums, and industry exchanges, reaffirming the growing importance of Southeast Asia as one of the world’s most dynamic markets for the packaging and printing industry.
As a regional platform rooted in Indonesia and serving the broader Southeast Asian market, WEPSEA 2026 brought together packaging manufacturers, technology providers, converters, brand owners, suppliers, industry associations, and professional buyers to explore how innovation, collaboration, and sustainable development are reshaping the future of the industry.
More than an exhibition, WEPSEA has become a meeting point where technology meets market demand, and where regional businesses connect with global expertise to accelerate industrial transformation.
Reflecting the Next Stage of Industry Development
One of the clearest messages emerging from WEPSEA 2026 was the changing direction of investment across Southeast Asia’s packaging industry.
As consumer markets continue to expand—driven by the growth of food and beverage, e-commerce, healthcare, personal care, and modern retail—the expectations placed on packaging manufacturers are evolving rapidly. Businesses are no longer focused solely on increasing production capacity; they are placing greater emphasis on manufacturing efficiency, product quality, operational flexibility, and sustainable development.
Throughout the exhibition, discussions between exhibitors and visitors increasingly centered on practical production challenges and long-term competitiveness.
How can manufacturers reduce reliance on manual labour through automation? How can production become more flexible to respond to shorter product life cycles and increasingly customized orders? How can companies meet higher standards for food safety, Halal compliance, environmental responsibility, and international supply chains?
These questions were echoed across conference sessions, business meetings, and technical discussions, reflecting a broader transformation taking place throughout the region’s packaging sector.
Innovation Supporting Industrial Transformation
Against this backdrop, WEPSEA 2026 showcased technologies and solutions spanning the entire packaging value chain, from corrugated packaging, folding cartons, and flexible packaging to digital printing, intelligent manufacturing, converting equipment, and packaging materials.
Rather than simply displaying products, exhibitors engaged visitors in discussions on how new technologies can improve productivity, reduce waste, optimize resource utilization, and enhance manufacturing quality. Live equipment demonstrations and face-to-face technical exchanges enabled companies to better understand how innovation can be translated into practical business value.
The exhibition reinforced the growing role of technology as a key driver of industrial upgrading across Southeast Asia.
Knowledge Exchange Driving Industry Progress
Alongside the exhibition, WEPSEA’s conference programme created an open platform for dialogue among industry experts, business leaders, and technology providers.
Topics including smart packaging, artificial intelligence in manufacturing, material innovation, e-commerce packaging, Halal packaging, supply chain resilience, and sustainable production highlighted both the opportunities and the challenges facing the industry.
Practical workshops further encouraged the exchange of operational expertise by focusing on printing quality management, defect prevention, colour consistency, and production optimization. Meanwhile, the Business Forum Pack ID explored digital procurement, consumer brand development, and policy trends influencing the regional printing and packaging market.
Together, these activities demonstrated that future industry competitiveness depends not only on advanced equipment, but also on knowledge sharing, technical collaboration, and continuous innovation.
Building a More Connected Regional Packaging Ecosystem
Another defining feature of WEPSEA 2026 was the strong support and participation of leading packaging and printing associations from across Asia, highlighting the exhibition’s growing role as a regional platform for industry collaboration.
Official delegations and representatives attended from the countries and regions including the Malaysian Corrugated Carton Manufacturers’ Association (MACCMA), Corrugated Box Manufacturers Association, Singapore (CBMA), Asosiasi Kotak Karton Gelombang Indonesia (AKKGI), Thai Corrugated Packaging Association (TCPA), Association Corrugated Converting Indonesia (ACCI), Bangladesh Institute of Packaging (BIP), Indonesian Packaging Federation (IPF), Malaysia Printing Association (MPA), Hong Kong Corrugated Paper Manufacturers’ Association Ltd (HKCPMA), Packaging Development Federation (PDF) and PRINTPACK Indonesia.
Their active participation enriched the exhibition through technical exchanges, delegation visits, conference support, and business networking activities, fostering closer dialogue between industry organisations, manufacturers, suppliers, brand owners, and buyers across the region.
As supply chains become increasingly interconnected, platforms like WEPSEA play an increasingly important role in strengthening regional cooperation, facilitating knowledge exchange, and supporting the sustainable development of Southeast Asia’s packaging and printing industry.
Creating Long-Term Value Beyond the Exhibition
While WEPSEA 2026 has come to a close, the conversations initiated, partnerships established, and ideas exchanged during the event will continue to generate value for the industry long after the exhibition ends.
Looking ahead, WEPSEA will continue to serve as an open platform that connects innovation with industry needs, strengthens regional cooperation, and supports the sustainable development of Southeast Asia’s packaging and printing industry.
As the region continues to embrace smarter manufacturing, greener production, and deeper international collaboration, WEPSEA remains committed to bringing together the people, technologies, and ideas that will help shape the next chapter of the industry’s development.
View original content:https://www.prnewswire.com/news-releases/wepsea-2026-concludes-highlighting-southeast-asias-transition-towards-smarter-and-more-sustainable-packaging-302871000.html
SOURCE RX (China) Investment Co., Ltd.
Technology
XCOTTON Helps Global Brands Protect Every Customer After Purchase
Published
13 minutes agoon
September 7, 2026By
LOS ANGELES and NEW YORK and LAS VEGAS, Sept. 6, 2026 /PRNewswire/ — As IFA 2026 enters its final days in Berlin, global brands are showcasing the next generation of products designed to improve everyday life—from smart home solutions and robotics to personal mobility and connected living. Behind every innovative product, however, is another important challenge: ensuring customers continue to have a positive experience after purchase.
At IFA 2026, Xcotton is connecting with brands, retailers, and technology companies to discuss how businesses can better protect customer purchases, reduce delivery-related risks, and create smoother resolution experiences. From shipping and delivery issues to unexpected damage, loss, and customer support challenges, every post-purchase interaction can influence how customers perceive a brand.
As a U.S.-based post-purchase protection platform, Xcotton helps modern e-commerce brands protect every order after checkout through shipping protection, product protection, extended warranty, and insurance-backed coverage solutions. With over 1,000 five-star ratings on Trustpilot and strong reviews from Shopify merchants, Xcotton has earned recognition for helping brands deliver a more reliable post-purchase experience.
For growing consumer brands, delivering a great product is only the beginning. International expansion, increasingly complex logistics networks, and rising customer expectations require reliable solutions that help protect every order, resolve unexpected issues, and maintain customer trust. Xcotton’s protection capabilities extend beyond the U.S. Through its licensed insurance intermediary in France, Xcotton is authorized to provide compliant insurance solutions to merchants and consumers across the European Union, giving internationally focused brands access to protection solutions designed for their customers and markets.
Protecting the Customer Experience Beyond the Product
Today’s consumer brands compete on more than product innovation. Customers expect a complete experience—from discovering a product and completing a purchase to receiving their order and getting support when something unexpected happens.
For brands selling internationally, challenges can arise at every stage of fulfillment. Packages may be delayed, lost, or damaged during transit. High-value products may require additional protection, while customers may expect fast, straightforward resolutions when delivery issues occur. Without a clear process, these moments can create friction for both customers and merchants.
A delivery problem can leave customers uncertain while increasing support costs, replacement expenses, refunds, and operational complexity for brands. Customers rarely know which carrier handled the package, where the issue occurred, or which operational step failed. They know only one thing: they purchased from the brand. That makes the brand responsible for helping find a solution.
This is where post-purchase protection becomes an important part of the customer experience. Xcotton helps brands address these challenges with a structured post-purchase protection platform designed to simplify resolution, reduce delivery risk, and give customers greater confidence after checkout.
XCOTTON: A Smarter Approach to Post-Purchase Protection
Xcotton helps merchants give customers greater confidence after checkout. Through shipping protection, product protection, extended warranty, and insurance-backed coverage solutions.Here are some of the ways Xcotton helps brands manage the post-purchase experience:
Shipping protection
Packages can face unexpected issues throughout the delivery journey, including loss, damage, theft, and other transportation-related problems. Xcotton provides shipping protection solutions that give customers a clear path to support when delivery problems occur, reducing uncertainty and improving confidence after purchase.
Product protection & Extended Warranty
For higher-value products and complex consumer goods, protection can extend well beyond delivery. Xcotton helps brands offer product protection and extended warranty coverage that supports customers throughout the ownership journey, providing added peace of mind beyond the standard warranty period. These flexible protection options help merchants safeguard products that represent a significant investment while strengthening customer confidence and creating additional value for both shoppers and brands.
Streamlined claims resolution
When something goes wrong, speed and clarity matter. A complicated claims process can frustrate customers while creating additional workload for support teams. Xcotton simplifies post-purchase claims and resolution, giving brands a centralized platform to manage their post-purchase protection and claims activity through one platform.
Flexible protection solutions
Every brand has different products, customers, and business requirements. Xcotton provides flexible protection solutions that can be adapted to different business models and product categories.
For example, eligible claims can remain open beyond 30 days, giving customers more time to report certain post-purchase issues. For eligible product claims, shoppers can also have the option of receiving a replacement or refund, depending on the applicable coverage and claim circumstances. This flexibility allows brands to build a protection experience that better matches their products and customers.
For customers, Xcotton provides greater confidence when placing an order and a clearer path forward when something unexpected happens. For merchants, Xcotton provides a more reliable way to manage delivery and product-related risks, streamline claims resolution, and protect the customer relationships they work hard to build.
The goal is simple: Help brands turn post-purchase protection into a better customer experience and a smarter business advantage.
Supporting Brands Across Consumer Categories
IFA 2026 brings together companies from many different industries, reflecting the diversity of modern consumer commerce. Several brands demonstrate how companies are reimagining everyday products through innovation and customer-focused design.
Belffin is a pioneer in flexible home solutions, specializing in versatile modular sofa designs that transform modern living. Belffin is designed specifically for urban American households and consumers who value efficient space utilization, perfectly blending ergonomic comfort with functional innovation. Our core signature—the modular sectional sofa—features integrated hidden storage, tool-free assembly, and customizable layouts that seamlessly adapt to evolving spatial needs. Combining pet-friendly, easy-to-clean performance fabrics with robust eco-conscious frames, every sectional sofa offers an ideal balance of durability, style, and practical luxury. At IFA 2026, Belffin continues to redefine adaptable furniture, empowering customers to shape living spaces that truly grow with them.
Eskute was founded in 2019 and has grown into a leading global personal mobility brand. Committed to making technology more accessible, Eskute provides high-quality mobility solutions at more affordable prices. Eskute offers an extensive product portfolio covering multiple riding scenarios, including the T Series electric trikes, V Series retro moped-style e-bikes, NOVA Series high-performance electric dirt bikes, C Series urban commuter e-bikes, and F Series urban all-terrain e-bikes. In addition, Eskute has earned an impressive 4.8 rating on Trustpilot. With global phone support and dedicated after-sales service centers, the brand has built strong customer loyalty and consistently high levels of customer satisfaction.
Yarbo is a pioneering global brand in yard robotics, dedicated to making outdoor maintenance smarter and more autonomous. Starting with the Robot Snow Blower, Yarbo expanded its vision to address the limitations of conventional single-purpose yard robots, developing an innovative “1+N” modular system that transforms one universal Core into an All-Season Yard Robot. With interchangeable modules for lawn mowing, leaf collection, snow removal, and more, Yarbo provides a versatile solution for year-round yard care, bringing its vision of smart outdoor living to life.
Turning Post-Purchase Challenges Into Opportunities
For brands, unexpected issues are unavoidable. The difference is how those moments are handled. With the right protection and resolution strategy, brands can transform challenging moments into opportunities to demonstrate reliability and customer commitment.
This is especially important as DTC (direct-to-consumer) businesses expand globally.
More markets mean more customers—but also more complex logistics, more delivery scenarios, and more expectations around service quality. Brands that invest in post-purchase experiences can create stronger relationships and improve customer confidence long after the original purchase.
Xcotton helps brands create better outcomes during these critical moments with protection solutions designed to support both merchants and customers. By turning protection into part of the customer experience, Xcotton helps shoppers feel confident that the brands they choose will stand behind their purchases.
XCOTTON Connects With Global Brands at IFA 2026
IFA 2026 provides an opportunity for companies from around the world to connect, exchange ideas, and shape the future of consumer products. As commerce continues to evolve, protection and customer experience are becoming increasingly important to sustainable growth.
Xcotton connects with global brands across consumer technology, e-commerce, smart home, lifestyle, retail, and logistics to build partnerships and deliver better post-purchase protection. By helping brands reduce operational challenges and streamline resolutions, Xcotton aims to create stronger customer experiences after every purchase.
Xcotton helps businesses make the post-purchase journey more secure, efficient, and customer-focused through protection solutions designed for your business. Every order represents more than a transaction. It represents a customer relationship worth protecting.
Media Contact: merchantsupport@xcotton.ai
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SOURCE XCOTTON
AIA Australia, Long Service Corporation, New Zealand Police and RMBL Investments Named 2026 Appian APJ Innovation Award Winners
WEPSEA 2026 Concludes, Highlighting Southeast Asia’s Transition Towards Smarter and More Sustainable Packaging
XCOTTON Helps Global Brands Protect Every Customer After Purchase
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