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Draup now offers AI-native account research for Microsoft Dynamics 365 Sales Qualification Agent

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A Draup companion to Microsoft’s Dynamics 365 Sales agent extensibility announcement.

Published in connection with Microsoft’s blog on Dynamics 365 Sales Agent extensibility via the Model Context Protocol (MCP).

THE WOODLANDS, Texas, July 21, 2026 /PRNewswire/ — Draup announced that it now offers AI-native account research for the Microsoft Dynamics 365 Sales Qualification Agent.

The problem isn’t the CRM. It’s the half-day of research before the first call.
Enterprise sellers rarely lose deals because they lack a system of record. They lose them because, by the time they’ve manually pieced together who an account is, what it cares about, who the real buyer is, and why now is the moment to reach out, the window has closed — or a faster competitor has already had the conversation.

Reps routinely spend hours each week toggling between LinkedIn, company websites, news searches, and analyst reports just to assemble a single account brief. And even when the work is done, generic firmographics — employee count, revenue, industry — tell a seller who a company is, not what it is prioritizing, what it is spending on, or why it would buy now.

The Microsoft Dynamics 365 Sales Qualification Agent already removes the busy work by automatically following up, qualifying and delivering sellers researched leads the moment the lead is created and qualified. Draup augments this research with deep, account specific intelligence delivered automatically.

What Draup is
Draup is an AI-driven sales intelligence platform that aggregates firmographic, technographic, workforce, and executive data across millions of companies globally. Its intelligence is purpose-built for enterprise sellers who need to understand a prospect’s technology landscape, business priorities, spending patterns, and decision-making structure before the first conversation — not weeks into the cycle.

Why we built on MCP
Draup exposes its intelligence layer through a Model Context Protocol (MCP) server, which makes it natively compatible with any AI agent platform that supports MCP tools — including Microsoft Copilot Studio and, by extension, the Dynamics 365 Sales Qualification Agent.

That choice matters for sellers and admins alike: because Draup speaks MCP natively, there’s no custom middleware, no brittle point-integration, and no separate login. The Sales Qualification Agent calls Draup the same way it calls any other configured knowledge source — Draup’s intelligence simply becomes part of the agent’s reasoning.

How it works inside Dynamics 365 Sales
Microsoft designed the Sales Qualification Agent to be extensible: admins can define custom research insights that instruct the agent to pull from additional knowledge sources or external tools via MCP servers. Each insight has a display name, a natural-language prompt, and a preferred knowledge source. Draup slots in as that source.

Configuration takes place across two surfaces — the Dynamics 365 admin settings and Copilot Studio — in a handful of steps:

Create a custom research definition in the Sales Qualification Agent and write a natural-language prompt (for example: summarize the company’s current technology stack and estimated IT spend by category, highlighting recent additions, priorities, and outsourcing).

Register the Draup MCP server as a connected tool in Copilot Studio and authenticate it with Draup API credentials.

Select the Draup MCP tool as the preferred knowledge source back in Dynamics 365, then validate against a known account.

Start the agent. From that point on, every lead it processes automatically triggers a call to Draup.

The enriched output appears under the “Deeper Insights” section of the lead research page — alongside the agent’s standard account and competitor research — automatically, for every single lead, with no extra step for the seller.

What sellers actually see
Draup doesn’t stop at describing an account; it reasons about fit. A few representative examples of what surfaces directly on the lead research page:

A structured breakdown of an account’s technology stack, recent additions, security posture, and estimated IT spend — synthesized into a few readable paragraphs a seller can absorb in under a minute.

An account’s strategic priorities, framed explicitly in terms of what the seller’s own company could offer.

A single fit assessment for large, complex accounts — combining scale indicators, current initiatives, and investment areas to surface where an offering is most likely to land.

Behind these insights is a library of MCP tools, each scoped to a specific type of intelligence — company details and financials, tech stack and IT spend, workforce trends, job postings, executive movement, strategic priorities, investments, M&A activity, and news signals — configured per the custom insights a team defines.

The payoff
For sellers: open a lead and get a researched, prioritized account brief instantly — not a generic firmographic snapshot.

For sales leaders: every rep qualifies leads with the same depth of insight as your best researcher — consistently, at scale.

For the Microsoft ecosystem: a native, MCP-based extension that makes the Sales Qualification Agent smarter out of the box, with no new integration pattern to maintain.

What’s next
Today the integration covers account profiling and trigger outreach. The same architecture — a Draup MCP tool, a natural-language prompt, a preferred knowledge source — extends cleanly to the rest of the seller motion: discovering net-new ICP accounts, scoring opportunities against a product catalog, recommending specific buyers by role change, and surfacing competitive displacement and timing signals through the deal cycle. The roadmap is shaped directly by what Microsoft and early customers find most valuable in production.

Draup is available on the Microsoft Marketplace. To scope a pilot or expand the tool library, reach out to the Draup team (info@draup.com).

About Draup
Draup is an AI-driven sales intelligence platform that aggregates firmographic, technographic, workforce, and executive data across millions of companies globally. Its intelligence is purpose-built for enterprise sellers who need to understand a prospect’s technology landscape, business priorities, spending patterns, and decision-making structure before the first conversation — not weeks into the cycle.

Media Contact: 
PANBlast for Draup
draup@panblastpr.com

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FULTON FINANCIAL CORPORATION APPOINTS DAVID S. SCHULZ TO BOARD OF DIRECTORS

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LANCASTER, Pa., July 21, 2026 /PRNewswire/ — Fulton Financial Corporation (NASDAQ: FULT) (“Fulton”) today announced the appointment of David S. Schulz as a member of its board of directors (the “Board”) for a term commencing September 14, 2026 and expiring at Fulton’s 2027 annual meeting of shareholders.

“We’re excited to welcome Dave to Fulton’s board of directors,” said Curt Myers, Fulton Chairman, CEO, and President. “Dave brings extensive financial leadership experience gained through more than a decade of service with publicly traded companies. His expertise in finance, strategic planning, risk, and mergers and acquisitions will provide valuable perspective as we continue to execute our growth strategy and create long-term value for our shareholders, customers and communities.”

With the addition of Schulz, Fulton’s Board will have 11 members, and he will serve on the Audit and Risk committees. Schulz has also been appointed to the board of directors of Fulton’s banking subsidiary, Fulton Bank, N.A.

Schulz served as Senior Vice President and Chief Financial Officer of Wesco International, Inc. (“Wesco”) from 2016 to June 2020, Executive Vice President and Chief Financial Officer of Wesco from June 2020 to February 2026 and as Executive Vice President and Special Advisor to the CEO of Wesco from February 2026 until his retirement on May 31, 2026. 

Prior to joining Wesco, Schulz served as Senior Vice President and Chief Operating Officer of Armstrong Flooring, Inc. and was previously Senior Vice President and Chief Financial Officer of Armstrong World Industries, Inc. and Vice President of Finance of the Armstrong Building Products division.

Before joining Armstrong World Industries in 2011, he held various financial leadership roles with Procter & Gamble and The J.M. Smucker Company. He was also an officer in the United States Marine Corps.

In 2025, Schulz joined the board of Sterling Infrastructure, Inc., and he was appointed as chair of the audit committee in 2026. He also serves on the company’s compensation and talent development committee.

ABOUT FULTON FINANCIAL CORPORATION

Fulton, a $34 billion Lancaster, Pa.-based financial holding company, has more than 3,400 employees and operates more than 215 financial centers in Pennsylvania, New Jersey, Maryland, Delaware and Virginia through Fulton Bank, N.A. Additional information on Fulton can be found at https://investor.fultonbank.com.

Contact: Steve Trapnell
717-291-2739

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SOURCE Fulton Financial Corporation

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Octavio Marquez Elected to MSA Safety Board of Directors

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PITTSBURGH, July 21, 2026 /PRNewswire/ — The Board of Directors of MSA Safety Inc. (NYSE: MSA), a global leader in the development of advanced industrial safety technology products and solutions, today announced that Octavio Marquez, president and chief executive officer of Diebold Nixdorf, has been elected to the company’s Board of Directors. His election was part of the MSA Board’s regular succession plans.

“We are very pleased to have the opportunity to add Octavio to the MSA Board,” said Robert A. Bruggeworth, MSA chairman. “He brings a broad range of executive leadership experience, including strategy development, capital allocation, business transformation and serving international markets, which will serve MSA well.”

“Octavio’s perspectives will be an asset to me and our entire Executive Leadership Team,” said Steven C. Blanco, MSA president and CEO. “It is a pleasure to welcome Octavio to MSA, and I look forward to working with him.”

Mr. Marquez joined Diebold Nixdorf in 2014 and has held senior leadership roles across the company’s Global Banking organization and its Americas region, including as executive vice president of Global Banking and senior vice president of the Americas. Before joining Diebold Nixdorf, Mr. Marquez held leadership positions at Dell EMC, Hewlett Packard Enterprise, IBM and NCR.

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of customers every day. Headquartered in North Canton, Ohio, Diebold Nixdorf employs approximately 20,000 employees globally, supporting more than 100 countries.

Mr. Marquez holds a degree in business and finance from Universidad Iberoamericana and has completed executive education programs at MIT Sloan, The Wharton School and The University of Texas at Austin.

About MSA Safety

MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced industrial safety technology products and solutions. Driven by its singular mission of safety, the company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2025 revenues of $1.9 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania, and employs a team of approximately 5,300 associates across its more than 40 international locations. For more information, please visit www.MSASafety.com.

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SOURCE MSA Safety

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BlueFolder Field Service Software Launches New AI-Powered Features to Transform How Teams Work

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New AI capabilities instantly surface customer insights and transform technician notes into actionable summaries to help field service teams work faster, stay aligned, and deliver better service

AUBURN, Ala., July 21, 2026 /PRNewswire/ — BlueFolder field service software recently announced the launch of two powerful new AI features: AI-Powered Customer Summaries and AI-Powered Field Notes Summarization. Together, these capabilities are designed to eliminate the time-consuming, manual work of reviewing fragmented customer records and lengthy technician notes—giving field service teams instant clarity to respond faster, make smarter decisions, and deliver exceptional service.

BlueFolder expands it’s field service and work order management suite with two exciting new AI field service features.

Built directly into the BlueFolder platform, both features leverage artificial intelligence to automatically compile and summarize complex, unstructured data into clear, easy-to-read overviews. The result: technicians, dispatchers, and managers always have the context they need, right when they need it.

AI-Powered Customer Summaries

As field service organizations grow, customer information becomes increasingly scattered across emails, service request logs, and communication histories. BlueFolder’s AI Customer Summary feature addresses this challenge head-on by consolidating those interactions into a single, actionable snapshot.

Instead of manually digging through multiple records before a service call or customer interaction, teams can now access a real-time summary highlighting key concerns, past service activity, and recent updates. The feature goes beyond basic summarization and surfaces critical business insights such as equipment past due for maintenance, approaching warranty expirations, and proactive revenue opportunities, empowering teams to recommend follow-ups or upgrades directly from the customer record.

Built-in traceability links each summary back to its original source communications, so users can validate insights with confidence, ensuring both speed and accuracy in every customer interaction.

AI-Powered Field Notes Summarization

In many service organizations, technicians log updates across multiple visits, often resulting in long, fragmented notes that are difficult to review at a glance. BlueFolder’s AI Field Notes Summarization feature solves this by automatically condensing multiple technician entries into a structured summary that highlights key milestones, actions taken, and next steps.

Rather than scrolling through pages of updates, managers and dispatchers can immediately understand job status and determine what needs to happen next, improving alignment between field and office teams, accelerating decision-making, and reducing miscommunication. The feature is especially valuable for complex or multi-day jobs, where clear continuity and smooth technician handoffs are critical to delivering consistent service. It’s another featuring making BlueFolder’s work order management software capabilities stronger every day.

“History is one of the most powerful tools a service team has — the problem is it’s usually buried. BlueFolder’s new AI features fix that. Your team walks into every interaction already knowing the customer, knowing the equipment, and exactly where things stand. That changes the entire experience,” says John Shaw, VP, Technology, Service Operations.

AI as a Core Part of the BlueFolder Platform

The launch of these two features reflects BlueFolder’s broader commitment to embedding AI throughout its field service management software as an integrated layer of intelligence that makes every workflow smarter. Rather than requiring teams to change how they work, BlueFolder’s AI capabilities are designed to surface the right information at the right moment automatically, within the tools that technicians, dispatchers, and managers already use every day.

“AI is transforming what’s possible in field service, and BlueFolder is answering that call. These features are the result of deep platform expertise and a clear vision for where the industry is headed. We’re embedding intelligence throughout the platform because we know it makes our customers more competitive, more efficient, and better positioned to grow,” says Stephen Myslicki, Group President of Field Services.

Availability

Both AI-Powered Customer Summaries and AI-Powered Field Notes Summarization are available now to BlueFolder customers as optional, easy-to-enable features within the platform. They are part of BlueFolder’s growing suite of AI-driven capabilities designed to help field service organizations operate more efficiently and scale with confidence.

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SOURCE BlueFolder

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