AI adoption up 650%, yet 54% of organisations admit data is too messy to use AI reliablyContent services maturity plummets 13 points as only category to decline—the only category to decline as overall scores rise57% experience stalled innovation pilots, signalling billions wasted on fragmented digital strategies

LONDON, July 29, 2026 /PRNewswire/ — A comprehensive benchmark study of 3,000 European IT decision-makers reveals a troubling paradox at the heart of the continent’s digital transformation: organisations are accelerating innovation at unprecedented speed while neglecting the very infrastructure required for advances to be scalable and sustainable over time. The findings, published in Hyland‘s annual Digital Maturity Index, paint a picture of a dangerous imbalance that threatens to stall innovation, waste investments, and undermine years of digital progress.

Europe’s overall digital maturity score rose to 69/100, an encouraging 6-point increase from 2025. But beneath this headline improvement lies a crisis: content services maturity, the foundational infrastructure enabling all AI innovation, plummeted 13 points to 56/100, representing the only category to decline. This dramatic disconnect shows organisations making a critical miscalculation: they’re investing heavily in innovation while starving the operational foundations those technologies depend upon.

Nearly 60% of European organisations already experience stalled innovation pilots, a direct result of fragmented, inaccessible data. Whereas forward-thinking organisations are recognizing that content-powered agentic enterprises require a different investment calculus.

The Paradox: Innovation Soaring, Infrastructure Eroding

The data tells a stark story of misaligned priorities as AI adoption has exploded. Fifteen percent of European organisations now report deploying AI throughout every key system in their enterprise, a stunning 650% increase from just 2% in 2025. Yet 54% of those same decision-makers admit their organisation’s information and documents are too “messy or scattered” to use AI reliably.

AI is forcing the issue: every new deployment exposes how far data quality lags ambition. Forty-two percent of organisations are either fully cloud-based or have migrated everything they can to the cloud, up from 32% last year. But 50% of enterprises report that their systems don’t connect well, slowing innovation, and that figure that rises to 64% in Germany.

The Cost of Chaos: Content Silos Undermine Everything

The root cause is systemic fragmentation:

60% of European organisations admit to having content silos within their operations, limiting access to critical information, creating bottlenecks, and stifling innovation5% of organisations still primarily use paper-based records, a shocking holdout that drastically impacts growth potentialOnly 9% of European businesses have a fully federated and scalable enterprise content management system, leaving 91% short of a single, unified governance and security foundation57% of decision-makers acknowledge that too many innovation initiatives stall at pilot stage and never go live

The Trap Revealed: Speed Without Foundation

A stark finding from the report shows that while enterprises are accelerating innovation investments, they’re starving content infrastructure which is creating a self-inflicted data governance gap. This means that while they adopt cloud, AI, and automation at breakneck speed, they inadvertently multiply data silos. Every new AI deployment makes weak data foundations harder to ignore. Innovation is accelerating faster than the foundations it depends on.

“You can’t build an intelligent enterprise on unmanaged content,” John Newton, chief innovation strategist at Hyland. “Europe is pouring money into AI while the information foundation beneath it erodes. On the surface it looks like progress, but AI is only as good as the content it can reach, understand and trust, and right now that foundation is quietly failing.”

“The next competitive bottleneck won’t be information, it will be the confidence to act on it,” Newton added. “The content already exists inside these organisations, but the path to unifying, governing and connecting it so people and AI can act with confidence is missing. The companies that win the AI era will be the ones that fixed their content foundation first.”

The UK leads Europe in digital maturity at 74/100, suggesting that organisations investing in foundational infrastructure first can adopt innovative tools and respond to trends faster. Meanwhile, the Nordics trail at 67/100 overall, with just 6% having fully federated enterprise content management systems, and 7%—the highest in Europe—still relying primarily on paper-based records.

These gaps suggest that digital maturity is not inevitable. Organisations that deprioritize content services infrastructure risk falling further behind competitors who treat data governance as a prerequisite, not an afterthought.

Key Findings at a Glance

Overall Digital Maturity: 69/100 (Up 6 points from 2025)

Cloud Services & Infrastructure: 74/100 (Up 8 points)AI & Automation: 71/100 (Up 14 points)Cybersecurity: 76/100 (Up 11 points)Open-source, Low-code, No-code: 69/100 (Up 10 points)Content Services: 56/100 (Down 13 points)

Critical Challenges:

60% of organisations admit to content silos54% say data is too messy/scattered to use AI reliably57% experience stalled innovation pilots50% report systems don’t connect well5% still primarily use paper-based records

Regional Leaders:

UK: 74/100 (most mature)Spain: Strong performance with 12% fully federated ECMNordics: 67/100

About the Digital Maturity Index 2026

Hyland commissioned a benchmark survey of 3,000 IT decision-makers across Europe (UK, France, Germany, Spain, Benelux, and Nordics) to self-report their level of infrastructure maturity across five key criteria:

Content Services MaturityCloud Services & Infrastructure AdoptionOpen-source, Low-code, No-code Technologies UseAI & Automation Technologies AdoptionData Security & Cybersecurity Approaches

The report evaluates digital transformation progress across regions and identifies the barriers, drivers, and opportunities that define Europe’s digital journey. The full report is available at Hyland.com.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™ , delivering ubiquitous enterprise intelligence to organisations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organisations worldwide, including many of the Fortune 100, Hyland’s solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland’s platform and services, please visit Hyland.com.

Media contact: 

Jason Gerdon

jason.gerdon@hyland.com

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Second half guided stronger: continued organic revenue growth momentum, with operating expenses below the first-half level

Revenue increased 13.0% year-on-year to US$18.8 million, more than double the 4.7% pace of 1H2025, with Subscriptions and Licensing back to double-digit growth of 10.4% against 0.6% for the whole of FY2025Loss reflects planned, front-loaded investment: the 1H2026 cost base substantially completes the build-out communicated at the FY2025 results; reported operating expenses are expected to be below the first-half level in 2H2026, with operating expenses as a percentage of revenue declining thereafter, underpinning the Group’s path towards Adjusted EBITDA profitability over the next two to three yearsBalance sheet transformed: positive equity restored, no borrowings, and cash more than doubled to US$4.0 million; the net loss of US$3.8 million was less than half the level of 2H2025Middle East developing ahead of plan; coverage extended from two to eight markets since December 2025, growing regional revenue, pipeline momentum exceeding management’s expectations, and a memorandum of understanding signed with Sestek for Arabic-language AIOrder book grew 25% since the Offer Document to approximately US$29.3 million at 30 June 2026, with the gross margin on new bookings reaching 89% (1H2025: 56%) and Tier 1 customers more than doubling

SINGAPORE, July 29, 2026 /PRNewswire/ — Toku Ltd. (“Toku”, “投酷有限公司” or the “Company”, and together with its subsidiaries, the “Group”), a Singapore-incorporated AI-powered customer experience (CX) platform, is pleased to announce its financial results for the six months ended 30 June 2026 (“1H2026”). This marks the Company’s first half-year results announcement since its listing on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) on 22 January 2026.

Financial Highlights

Thomas Laboulle, Founder and Chief Executive Officer, commented, “1H2026 marked an important milestone: our first reporting period as a listed company. During the first half of the year, we focused on strengthening the foundations of the business by investing in our commercial capabilities, product platform, AI roadmap and regional presence while completing the capital restructuring outlined in our IPO. We are encouraged that these investments are beginning to translate into stronger commercial momentum. Revenue growth accelerated to more than double last year’s first-half pace, and pipeline development has exceeded our expectations in several markets, particularly in the Middle East. We also continue to see growing enterprise demand for trusted, locally hosted AI and communications infrastructure. As we enter the second half of the year, our priority remains the same: executing well, converting commercial opportunities into long-term customer relationships, and building a business capable of delivering sustainable growth over the years ahead.”

Christian Wong, Chief Financial Officer, added, “1H2026 closes the chapter that dominated our FY2025 reporting: the balance-sheet restructuring undertaken alongside our IPO is complete. The Group now operates with positive equity, positive working capital, no borrowings and US$4.0 million of cash, representing more than double the balance at the end of FY2025. The balance-sheet conditions highlighted in our FY2025 results have now been fully addressed: in short, a significantly strengthened balance sheet. The wider loss for the first half reflects the planned increase in investment that we communicated alongside our FY2025 results, including recurring listed-company costs and the deliberate front-loading of our commercial build-out to support the next phase of growth. As these investments mature, our medium-term ambition remains unchanged: to progressively improve profitability through operating leverage and move towards Adjusted EBITDA profitability over the next two to three years.”

Financial Review

In 1H2026, the Group’s revenue increased 13.0% to US$18.8 million from US$16.6 million in six months ended 30 June 2025 (“1H2025”). The increase was primarily driven by the continued growth in Usage revenue, supported by higher enterprise messaging and voice traffic volumes, contributions from newly onboarded enterprise customers and continued enterprise customer adoption across the Group’s platform.

Usage revenue, the Group’s largest revenue stream, increased 19.6% to US$13.3 million as compared to US$11.1 million in 1H2025, representing 70.9% of total revenue compared with 67.0% in the prior corresponding period. The growth was driven by continued expansion in enterprise messaging and voice usage across the platform, supported by higher customer activity among existing enterprise customers and contributions from newly onboarded customers.

Subscriptions and Licensing revenue grew 10.4% to US$3.1 million in 1H2026 as compared to US$2.8 million in 1H2025, reflecting continued platform adoption. Professional Services revenue grew 1.2% to US$1.2 million (1H2025: US$1.2 million), marking an early recovery following the workforce optimisation initiatives undertaken in the six months ended 31 December 2024 (“2H2024”) as delivery capacity gradually stabilised through targeted recruitment and selective subcontracting. Maintenance and Support revenue declined 12.4% to US$1.2 million (1H2025: US$1.3 million), primarily due to the completion of certain legacy maintenance contracts.

Gross profit increased 10.2% to US$4.5 million in 1H2026 from US$4.1 million in 1H2025, while gross profit margin moderated from 24.5% in 1H2025 to 23.9% in 1H2026. The decline was primarily attributed to the continued expansion of Usage revenue, which carries structurally lower margins than the Group’s software and services offerings, alongside lower contributions from the higher-margin Professional Services and Maintenance and Support segments. The Group expects the revenue mix to improve progressively as higher-margin software, AI-enhanced services and Subscriptions and Licensing contribute a larger share of the Group’s revenue. The return to gross profit growth marks a reversal of the FY2025 pattern, in which revenue growth was accompanied by a 3.1% decline in gross profit. 

Underlying operating expenses increased 40.0% year-on-year, reflecting the planned investment programme communicated alongside the Group’s FY2025 results. The increase was primarily attributed to recurring listed-company costs, investments in brand, marketing and investor engagement, and the expansion of commercial, product and regional capabilities, including the continued build-out of the Group’s Middle East operations. These investments were undertaken to strengthen the Group’s commercial platform and support its next phase of growth. Expressed as a proportion of revenue, underlying operating expenses stood at 39.8% in 1H2026 (1H2025: 32.1%); management expects this ratio to begin declining in 2H2026 and to fall further as revenue scales ahead of costs, forming the Group’s principal path towards Adjusted EBITDA profitability over the next two to three years.

The reported EBITDA loss was US$3.3 million in 1H2026 (1H2025: US$1.4 million). Excluding residual listing-related professional fees and the MAS Grant for Equity Market Singapore (“GEMS”) recognised during the period, Adjusted EBITDA loss was US$2.9 million for the period, reflecting the Group’s deliberate investment in commercial capacity, product development and regional expansion following the IPO. The Group also expects the pace of operating expense growth to moderate in the six months ended 31 December 2026 (“2H2026”), as one-off listing and launch-related costs fall away and the cost base established in 1H2026 substantially reflects the Group’s full run-rate as a listed company.

Net interest expense declined 47.1% to US$0.15 million following the repayment of shareholders’ loans and the early repayment of the Group’s IRIS Fund LP venture debt facility in April 2026. The early retirement of the facility eliminated the Group’s highest-cost borrowing, strengthening the balance sheet and reducing future financing costs.

As a result, the Group recorded a net loss of US$3.8 million in 1H2026 (1H2025: US$1.0 million). Excluding residual listing-related professional fees, the GEMS grant recognised in other income and other non-recurring items, Adjusted Net Loss was US$3.4 million compared with US$1.6 million in the prior corresponding period, reflecting the Group’s planned front-loaded investment in commercial capabilities, product development and regional expansion. The net loss was less than half the US$8.1 million recorded in 2H2025, which carried the principal listing-related and non-cash charges. The year-on-year comparison is also affected by a non-recurring US$0.8 million in deferred tax credit in the 1H2025 base; at the loss before tax level, the comparison is US$3.8 million against US$1.8 million.

Commercial Momentum

The Group’s order book grew 25% to approximately US$29.3 million at 30 June 2026, from US$23.44 million at the Latest Practicable Date of the Offer Document, computed on the same basis: contractually committed revenue from signed customer contracts.

The quality of new business also improved markedly: the gross margin on new bookings reached 89% (1H2025: 56%), measured on contracted deal value and therefore not directly comparable to the Group’s blended gross margin.

The number of Tier 1 customers (accounts generating annual revenue above US$500,000) more than doubled during the period, driven by expansion within the existing customer base, and accounts where the Group’s AI suite is deployed recorded an uplift in monthly recurring revenue of approximately 26% relative to their pre-deployment baseline.

Further details are set out in the Company’s unaudited 1H2026 results announcement.

Business Outlook

Following the successful completion of the IPO and capital restructuring, the Group enters 2H2026 with positive equity, positive working capital, no borrowings and US$4.0 million of cash, providing increased financial flexibility to execute its growth strategy.

The Group continues to see encouraging demand for enterprise communications and AI-enabled customer experience solutions, particularly in regulated industries where compliance, locally hosted infrastructure and sovereign AI capabilities are becoming increasingly important. Commercial indicators strengthened during 1H2026, with pipeline momentum in the Middle East exceeding management’s expectations.

Recent developments further strengthen the Group’s position: the Glovo deployment went live across four European markets during the period, bringing the Group’s footprint into Europe; Middle East coverage was extended from two markets to eight during the period, with growing regional revenue and pipeline momentum stronger than anticipated at listing; a memorandum of understanding was signed with Sestek in June 2026 for Arabic-language AI; and the launch of Kawa under the Makimoto initiative in July 2026 extends the Group’s AI infrastructure for customer experience. The Group expects these initiatives to contribute progressively as customer deployments expand and enterprise usage increases.

For 2H2026, management expects the year-on-year revenue growth rate, on an organic basis and before any contribution from inorganic opportunities, to exceed the 13.0% recorded in 1H2026, consistent with the Group’s established seasonal second-half weighting, and expects reported operating expenses to be below the first-half level.

Path to Profitability

Looking ahead, the Group remains focused on converting commercial opportunities into long-term customer relationships while progressively improving operating leverage as revenue scales. Continued growth in AI-enhanced services, Subscriptions and Licensing, together with increasing enterprise adoption across key markets, is expected to support the Group’s medium-term objective of progressing towards Adjusted EBITDA profitability over the next two to three years.

–END–

About Toku

Headquartered in Singapore, Toku Ltd. (“Toku”) is a cloud-native, AI-powered customer experience platform purpose-built for enterprises operating in complex, multi-market environments. With deep roots in the APAC region and an expanding global footprint, Toku’s modular 360° CX Platform orchestrates customer interactions across voice, chat, email and digital channels while managing regulatory, linguistic and infrastructure complexity at scale.

Built on end-to-end ownership of its technology stack, from carrier-grade connectivity to AI applications, Toku delivers enterprise-grade security, reliability and deployment flexibility across commercial cloud, private data centres and hybrid environments. Its AI capabilities include transcription, summarisation, sentiment analysis, conversation analytics and governed virtual agents, designed to integrate seamlessly with enterprise systems and customer data.

Trusted by leading enterprises and public-sector organisations, Toku helps organisations streamline operations, scale customer engagement and deliver consistent experiences across fragmented markets.

For more information about Toku, visit toku.co

Forward-Looking Statements

This press release contains forward-looking statements regarding Toku’s expansion plans and business strategy. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. Toku undertakes no obligation to update these statements to reflect subsequent events or circumstances.

Investor Relations Contact
investor.relations@toku.co

Media Contact
The Hoffman Agency
TokuSG@hoffman.com

Sponsor’s Statement

Toku Ltd. (the “Company”) was listed on Catalist of the Singapore Exchange Securities Trading Limited (the “Exchange”) on 22 January 2026. The initial public offering of the Company was sponsored by PrimePartners Corporate Finance Pte. Ltd. (the “Sponsor”).

This press release has been reviewed by the Sponsor. It has not been examined or approved by the Exchange and the Exchange assumes no responsibility for the contents of this press release, including the correctness of any of the statements or opinions made or reports contained in this press release.

The contact person for the Sponsor is Ms. Ng Shi Qing, 16 Collyer Quay, #10-00 Collyer Quay Centre, Singapore 049318, sponsorship@ppcf.com.sg.

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SOURCE Toku Ltd.

MADRID, Spain, July 29, 2026 /PRNewswire/ — Real Madrid and ELITE Solar today announced a new global strategic partnership, bringing together one of the world’s most iconic sports institutions and a leading global photovoltaic manufacturer committed to advancing the clean energy transition.

Through this partnership, ELITE Solar becomes an Official Partner and Official Solar Panel Provider of Real Madrid, joining forces with a club recognized worldwide for its pursuit of excellence, innovation, and leadership. The collaboration reflects the shared values of both organizations and their commitment to creating a lasting positive impact on future generations.

As part of the agreement, ELITE Solar will work alongside Real Madrid to promote solar energy with sustainability, innovation, and responsible growth through a range of global initiatives designed to engage fans, customers, employees, and communities around the world.

Emilio Butragueño, Institutional Relations Director at Real Madrid, said:

“At Real Madrid, we seek partners who share our values and our vision for the future. We are pleased to welcome ELITE Solar to our global network of partners.”

Alex Chen, General Manager of ELITE Solar, said:

“We are honored to partner with Real Madrid, one of the most respected and successful organizations in the world. This partnership represents far more than a sponsorship; it is a reflection of our shared pursuit of excellence, global impact, and long-term value creation. Together, we look forward to inspiring people through innovation, performance, and a commitment to a more sustainable future.”

Founded in 2005, ELITE Solar has established itself as a leading global provider of photovoltaic solutions, serving utility-scale and commercial and industrial markets worldwide. With a diversified international manufacturing footprint and a focus on technological innovation, risk-mitigation, and client-centricity, the company continues to support the accelerating transition toward clean and reliable energy. 

The partnership will leverage the global reach of both organizations to enhance brand visibility, support sustainability initiatives, and create meaningful experiences for stakeholders across key international markets.

Real Madrid and ELITE Solar begin this partnership with enthusiasm and confidence, united by a shared vision of leadership, innovation, and excellence.

About ELITE Solar:

Founded in 2005, ELITE Solar is a global provider of high-efficiency, intelligent solar solutions for utility, commercial & industrial (C&I), and distributed generation (DG) markets. Headquartered in Singapore with U.S. operations in California, the company operates integrated manufacturing facilities in Egypt, Indonesia, Vietnam, and soon, the USA, covering the full value chain from wafers to modules. ELITE Solar’s vertically integrated model and global reach support its mission to drive client success and accelerate the transition to clean energy. Learn more at www.elite-solar.com

About Real Madrid C.F.:
Real Madrid C.F. is a sport entity with 124 years of history. It is the club with the most European Cups of both football (15) and basketball (11) and was awarded by FIFA as the Best Club of the twentieth century. Real Madrid has millions of fans in all corners of the world, with more than 660 million followers on social media, being the strongest football brand in the world according to Brand Finance for the fourth year in a row and also the highest earning football club in the world in the 24-25 season (Football Money League by Deloitte). More information about Real Madrid C.F. is available at www.realmadrid.com, the most visited football club website for the seventh consecutive year.

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SOURCE ELITE Solar