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Kearney report: transformation success remains stuck around 30 percent despite surge in AI investments

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Companies have spent years investing in technology, transformation expertise, and methodologies, and now, they’re spending enormous amounts of money on AI, yet the fundamental adoption problem persists: resistance to change.

Kearney’s new study finds that only 29 percent of transformations consistently achieve the value they set out to deliver.More than 80 percent of transformation executives say less than half of their AI initiatives are delivering measurable financial impact.Resistance to change is the top-cited implementation barrier, ahead of budget, timelines, and technology.Only 12 percent of leaders intentionally slow transformation to protect organizational readiness.Nearly 3/4 of leaders say strategy, priorities, and sequencing are set primarily by senior leadership.Companies that embed capability-building from day one are nearly 3x more likely to realize the value they expected.

CHICAGO, Aug. 19, 2026 /PRNewswire/ — Global management consultancy Kearney today released the Kearney Transformation Study 2026, titled The adoption gap: why most transformations fail after the strategy is approved, which finds that, despite unprecedented investments in AI and organizational change, the share of transformations that consistently deliver their intended value remains at roughly 30 percent. The study, which surveyed 102 senior transformation executives across industries and company sizes, finds that resistance to change, not a shortage of strategy or technology, is the primary obstacle to transformation success and that companies that take a “human-shaped” approach are the clear exception to an otherwise stagnant trend.

The article derived from the study identifies the need to shape transformations around four mutually reinforcing human elements: motivation, human contribution, capacity for change, and capabilities needed.

“Companies have become much better at designing and launching transformations, but they haven’t made the same progress in getting organizations to adopt them,” said Jennifer McGee, Kearney partner and lead author of the report. “That’s the paradox: we have more technology, more sophisticated transformation methods, and more investment than ever, yet consistent value realization is still elusive. The next transformation advantage won’t come from better strategy alone; it will come from mastering adoption.”

The study probes leadership sentiment on the efficacy of transformation efforts and companies’ approaches to improving readiness and adoption, including the following:

How many organizations have transformation underway and whether leaders now view it as an ongoing capability rather than a one-time eventHow well organizations balance value realization against organizational fatigueThe biggest perceived barriers to transformation and how those barriers compare to findings from prior yearsWhether and how leaders are embedding capability-building from the start of a transformationThe measurable performance impact of embedding capability earlyWhere AI is genuinely accelerating adoption and where it risks compounding existing failure patterns

“Adoption isn’t what happens after a transformation is designed. It has to shape the transformation from the beginning,” McGee said. “That means designing around what motivates people, giving the organization a meaningful role in shaping change, creating capacity to absorb it, and building capabilities before they are needed. When those elements come too late, organizations spend the rest of the transformation trying to overcome resistance they helped create.”

Report co-author Bryan Arcati, partner in Kearney’s Strategy, Growth, and Organizational Transformation practice, points to the added urgency AI now creates: “AI is making human-shaped transformation more urgent, not less. At a time when most leaders aren’t seeing measurable financial impact from the majority of their AI initiatives, it’s clear that digital capability alone isn’t enough. The organizations that close that gap will be the ones that build capabilities before implementation: equipping leaders to redesign work, helping employees build confidence and judgment in using AI, and reinforcing new ways of working every day.”

For more information, to schedule an interview with Jennifer McGee or Bryan Arcati, or to receive a pdf of The adoption gap: why most transformations fail after the strategy is approved, please contact:

Meir Kahtan
Meir Kahtan Public Relations
mkahtan@rcn.com | +1 917-864-0800

About Kearney
For 100 years, Kearney has been a leading management consulting firm and trusted partner to three-quarters of the Fortune Global 500 and governments around the world. With a presence across more than 40 countries, our people make us who we are. We work impact first, tackling your toughest challenges with original thinking and a commitment to making change happen together. By your side, we deliver—value, results, impact. To learn more about Kearney, please visit www.kearney.com.

About the Kearney Transformation Study 2026
To understand the performance of transformation programs and the organizational shifts required to make them more successful, Kearney surveyed 102 global transformation leaders across multiple industries, including tech and media, financial services, manufacturing and industrials, and more. Company sizes ranged from $500 million to $10 billion in annual revenue. 

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United Community Names Tom Speir as New Chief Financial Officer

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Seasoned banking executive brings deep financial, M&A, and investor relations experience to support United’s continued growth

GREENVILLE, S.C., Aug. 19, 2026 /PRNewswire/ — United Community (NYSE: UCB) today announced that Tom Speir has been named executive vice president and chief financial officer.

Speir brings more than two decades of financial experience, including balance sheet management, M&A, strategic planning, and investor relations. In this role, he will shape the bank’s financial direction, oversee capital management and investor relations, and help guide United’s long-term growth and financial strength.

“I am excited to welcome Tom to the United team. He brings proven experience to the role, including clear financial expertise, strategic planning skills, and solid relationships in the investment community,” said Chief Executive Officer Lynn Harton. “Those strengths will help us continue to grow our company and position us for a great future. Tom is a great cultural fit as well, with the right values and approach to connect with our employees and customers.”  

“I am honored to join United at such an exciting time for the company,” said Speir. “What attracted me most was the culture, the values, and the shared commitment to improving the financial well-being of the customers and communities we serve. I look forward to working alongside this talented team as we build on United’s success and continue growing together.”

Speir will join the Greenville, S.C.-based bank on September 8, succeeding Jefferson Harralson, who announced his retirement earlier this year.

Editor’s Note: For logos and other images, visit here. Photo Credit: United Community

About United Community Banks, Inc.
United Community Banks, Inc. (NYSE: UCB) is the financial holding company for United Community, a top-100 U.S. financial institution committed to building stronger communities and improving the financial health and well-being of its customers. United Community offers a full range of banking, mortgage and wealth management services. As of June 30, 2026, United Community Banks, Inc. had $29.1 billion in assets and operated 200 offices across Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee. The company also manages a nationally recognized SBA lending franchise and an equipment finance subsidiary, extending its reach to businesses across the country. United Community is the most awarded bank in the Southeast for Retail Banking Customer Satisfaction by J.D. Power, earning more awards than any other bank in the region, including recognition in 12 of the last 17 years. The company has also been named one of the “Best Banks to Work For” by American Banker for nine consecutive years. In commercial banking, United earned multiple 2026 Greenwich Best Bank awards for Small Business Banking. Forbes has consistently named United among the World’s Best and America’s Best Banks. Learn more at ucbi.com

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SOURCE United Community Bank

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Oracle Health Expands Clinical AI Agent with Automated Coding, Dictation, and Chart Review

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New AI capabilities help clinicians document faster, streamline professional fee coding, and surface relevant patient context

AUSTIN, Texas, Aug. 19, 2026 /PRNewswire/ — Oracle Health today announced new capabilities for Oracle Health Clinical AI Agent, now available in the U.S., that expand AI across clinical documentation, coding, and chart review workflows. The new capabilities automate professional fee coding for ambulatory workflows, enable physicians to dictate directly into clinical documentation, and assist with chart review by surfacing clinically relevant context across the patient record.

Oracle Health Clinical AI Agent’s new coding, dictation, and chart review capabilities build on Oracle Health’s growing portfolio of AI agents, including recently announced capabilities that automate order creation in clinical workflows. The AI agents work together as a system and use semantic reasoning to understand clinical meaning, share context across workflows, and collaborate in near real time to support intelligent automation while keeping clinicians in control. In nearly two years since its launch, Oracle Health Clinical AI Agent note generation has already saved physicians more than 400,000 hours across health organizations in the U.S.

“Care teams can’t afford to spend hours on documentation and administrative tasks,” said Seema Verma, executive vice president and general manager, Oracle Health and Life Sciences. “With our expanding portfolio of AI capabilities embedded directly into clinical and revenue cycle workflows, we’re helping healthcare organizations operate more efficiently while enabling clinicians to stay focused on delivering high-quality care.”

AI helps streamline coding and revenue cycle workflows

Health systems face growing pressure to improve documentation quality and accelerate revenue cycle performance without creating additional work for clinicians and staff. Oracle Health Clinical AI Agent now extends AI-assisted workflows to professional fee coding by analyzing conversations during patient visits and suggesting professional fee charge codes within the orders workflow. Clinicians review and confirm recommendations before submission, supporting faster charge capture while keeping coding decisions in the hands of qualified professionals. The new capability also helps reduce manual review, limits rework caused by inaccuracies or incomplete information, and improves coding consistency across organizations.

AI-powered chart review surfaces relevant patient context

Clinicians often spend valuable time navigating patient records to locate relevant patient information before and during patient encounters. Oracle Health Clinical AI Agent now extends AI-assisted workflows to chart review by surfacing relevant clinical context from across the EHR and summarizing patient information. By bringing together a patient’s medical history, lab results, medications, and other key clinical information, the new capability helps care teams prepare more efficiently for patient visits, reduce time spent searching through records, and remain in control of decision-making and documentation.

Quick documentation with clinician-controlled dictation

Clinicians need efficient ways to document patient visits without taking time away from patient interactions. Oracle Health Clinical AI Agent now expands AI-assisted documentation with clinician-controlled dictation, allowing clinicians to dictate directly into any text field while the AI agent transcribes speech in real time for quick review, editing, and finalization. The new capability reduces manual work and enables care teams to efficiently capture clinical information between patient visits or after rounds while details are still fresh. Clinicians remain responsible for reviewing, editing, and signing all documentation.

To learn more about Oracle’s full suite of clinical, life sciences, and business applications, join us at the Oracle Health and Life Sciences Summit in Orlando, September 22-24, 2026. Register now.

About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks
Oracle, Java, MySQL, and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

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ID Dataweb Combines Community Affiliation Verification and KYB with Identity Threat Detection

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New capabilities help organizations verify eligibility for community-based
programs and validate businesses while protecting against identity fraud

CENTREVILLE, Va., Aug. 19, 2026 /PRNewswire/ — ID Dataweb™, a recognized leader in identity threat detection and risk mitigation, today announced new community affiliation verification capabilities that enable organizations to confirm an individual’s membership in designated communities while assessing the identity risk behind the interaction.

The capabilities help retailers, travel and hospitality companies, live entertainment venues, technology providers, and other organizations verify eligibility for specialized discounts, benefits, and programs available to communities such as first responders and military personnel. Industry research estimates that businesses can lose up to 2.2% of annual revenue to promotion abuse alone. While traditional community affiliation verification establishes whether an individual meets specific eligibility criteria, ID Dataweb combines affiliation verification with identity threat detection. Organizations can evaluate eligibility alongside identity and risk signals to detect threats such as impersonation, stolen or synthetic identities, account takeover, and promotion abuse.

ID Dataweb has also expanded its platform to address advanced business verification scenarios as organizations face growing risks from business impersonation and fraudulent business relationships. The Federal Trade Commission (FTC) reported nearly $1 billion in consumer losses to business impersonators in 2025. Traditional know-your-business (KYB) checks can confirm that a business exists in official records, but business registration alone does not establish whether the business is legitimate or whether an applicant is authorized to act on its behalf. ID Dataweb brings together entity validation, corporate affiliation, beneficial ownership, and risk screening in a single workflow that securely connects a verified individual to a validated business.

“Organizations shouldn’t have to choose between making community programs easy for legitimate customers to access and protecting those programs from identity fraud,” said Matt Cochran, Chief Operating Officer at ID Dataweb. “By combining community affiliation verification with identity threat detection, businesses can determine not only whether someone qualifies, but whether they can trust the identity behind the transaction. We extend that same approach to business verification, empowering organizations to validate business entities, understand beneficial ownership, confirm individual affiliation, and evaluate the legitimacy of business relationships.”

Through the ID Dataweb platform, organizations can incorporate affiliation and business verification into existing identity workflows and apply risk-based controls appropriate to each interaction. This enables businesses to:

Verify affiliation with eligible communitiesProtect exclusive offers and benefits from identity fraud and abuseDetect identity threats during enrollment and redemptionApply additional verification when risk warrants itReduce unnecessary friction for trusted customersValidate business entities and understand beneficial ownershipConfirm an individual’s affiliation with a businessEvaluate the legitimacy of business relationships over time

The result is a more complete approach to digital trust: verify the affiliation, verify the business, verify the person, and assess the risk behind the interaction.

About ID Dataweb 
ID Dataweb™ helps enterprises stay ahead of identity fraud and account-related threats with real-time detection and mitigation while maintaining a seamless experience for their workforce, third parties, and customers. The ID Dataweb SaaS platform combines adaptive identity verification methods, behavioral analytics, device and credential intelligence, and risk scoring. Backed by AI and expert insights, these capabilities proactively stop identity-based attacks, protect revenue, and strengthen compliance. Unlike static legacy identity tools, ID Dataweb delivers dynamic, multi-layered risk orchestration that adapts to evolving threats. Its low-code, cloud-native services deploy quickly, integrate seamlessly with existing IAM systems, and align with each customer’s policies.

For more information, please visit www.iddataweb.com.

Media Contact:
Larry Smalheiser
WOC | Signal
pr@iddataweb.com

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